Oshin Arora

+91-7568020487
Oshinarora12@gmail.com B-206,Gaur city, Noida

Summary

Skilled business development manager, with hands-on expertise in market research, data mining, analysis and
evaluating growth strategies. Adept at networking with decision makers, conducting business introductions, and
growing a customer base. Excellent communications and presentation skills with proficiency in CRM. Recognized for
consistent performance and achieving targets.

Professional Experience

Assistant Sales Manager at Aetos Digilog Apr 2022 – May 2023

Summary: Aetos DigiLog specializes in enabling digital transformation by weaving best-in-context practices and
technology to accomplish logistics maturity for their clients. They cover the entire spectrum of logistics value chain
through their digital SaaS based platform which integrates seamlessly across legacy systems.
 To interact with the C-suite executives for closing a deal.
 Hand on experience using Zoho.
 Data mining
 Lead generation
 Cold calling
 Email Writing
 Conduct market research to identify selling possibilities and evaluate customer needs
• Meet and exceed target set in terms of contributing and generating revenue for the department.
• Actively seek out new sales opportunities through cold calling, networking, and social media
• Prepare customized smart proposals and quality presentations backed by insightful data to meet customer’s
needs to make compelling narrative.
• Set up meetings with potential clients and company's management and gather feedback from customers or
prospects and share with internal teams
• Negotiate/close complaints or objections
• Ensure accuracy and maintain CRM database.
• Prepare and maintain appropriate sales enablement documents/ collaterals.
• Participate on behalf of the company in exhibitions or conferences
• Collaborate with team members to achieve better results
• Handle the day-to-day volumes of the assigned tasks by the manager
• Escalation guidelines to be followed and reported on a timely basis to the manager

Business Development Manager at The Economic Times Aug 2021 – Present

Summary: ETMasterclass is an initiative of The Economic Times to disseminate knowledge, experience and
expertiseamongst working professionals and business leaders. It offer a comprehensive portfolio of executive
seminars and professional training to brush-up your skills and develop strategic edge your industry demands.

 To interact with the C-suite executives for closing a deal.

 To interact with the HR’s and L&D heads of the organization to get a bulk nomination.
 Hand on experience using Lead Squared.
 Data mining
 Lead generation
 Cold calling
 Email Writing
  Supervising and delegating tasks to the sales team members.
 Meeting the sales targets and sales goals efficiently.
 Building relationships with the old and existing customers.
 Attending meetings and daily standups.
 Monitoring the performance of the sales staff.
 Providing training sessions to the new team members.
 Maintaining a positive working environment for the employees.
 Assisting Sales Manager in planning effective sales strategies.
 Addressing customer's issues in a timely manner.
 Performing administrative tasks of transactions such as recording and filing details.
 Assisting the HR department in hiring new employees.
 Adhering to the work policies, ethics, and regulations of a firm.

Senior Admissions Counselor at upGrad Education India Pvt Lmt Aug 2020 – Aug 2021
Summary: upGrad is an online higher education platform providing rigorous industry-relevant programs designed
anddelivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and
services, upGrad is creating an immersive learning experience – anytime and anywhere.

 To interact with working professional and to Provide detail explanation of a course to them.
 Interface with leads via inbound and outbound calls or the Internet for the purpose of converting leads
intoconfirmed applications across the globe.
 Maintain a constant communication channel with leads through phone, email, chat and social media during
the pre and post-sales processes.
 Maintain a detailed database of all the interactions with the leads and provide constant feedback to the
Student Experience Manager in order to optimize lead closure
 To develop and maintain a positive working relationship with the students from countries all over the world
 Improve calls effectiveness by developing new approaches and techniques.
  Work on direct sales.
 Focus on enhancing the productivity of the company.
 Hand on experience using Lead Squared and sales force CRM.
 Timely follow ups from a learner.
 Work on objection handling.
 Work on how to retain a learner for any course.
 Accomplishes sales training and organization mission by completing related results as needed.

Business Development Manager | Square Yards– Abu Dhabi, UAE Feb 2020 – Aug 2020
Summary: Square Yards platform offers an integrated consumer experience & covers the full real-estate journey
from search & discovery, transactions, home loans, rentals, property management and post-sales service.

 Developing relationships with key decision-makers in target organizations for business development.
 Interfacing with clients for suggesting the most viable product range and cultivating relations with them for
securing repeat business.
 Managing activities pertaining to negotiating / finalization of deals for smooth execution of sales.
 Planning and directing the marketing efforts towards improving brand equity.
 Developing promotional campaigns around major productlaunches.
 Initiating and implementing process / procedure changes/improvements and ensuring optimal utilization
ofthe available resources.
 Extremely effective business networking.
 Conceptualizing and implementing competent strategies, processes and policies for regional operations
&ensuring that the requisite changes are made as and when required.
 Developing plans and value added solutions designed to assure achievement of agreed to the
volume,market share and profit objectives.
 Conceptualizing & implementing development strategies for acquiring business from clients and
effectivelyusing existing accounts.
 Analyzing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine
tuning sales & marketing strategies.
 Leading, training & monitoring the performance of team members to ensure efficiency in service
operationsand meeting of individual & group targets.
 Creating and sustaining a dynamic environment that fosters career development opportunities
andmotivates high performance amongst team members.

Business Development Manager| ExtraMarks Education – Delhi, India June 2018 – Jan 2020
Summary: Responsible for providing online education to K-12 segment.

 Interaction with end users.

 To prepare new joiners by conducting sessions with them.
 Provide detailed explanation of a course to the parents and the student in conductions.
 Improve calling effectiveness by developing new approaches and techniques.
 Train new joiners for direct sales.
 Training was focused on enhancing the productivity of the company.
 Hands on experience using Lead Squared CRM .
 Leading a team of 15 members who works on providing Edutech solutions
 Coaching and training of associates and support staff.
 Ensuring daily, weekly, monthly, quarterly and yearly targets are met
 Continuous suggestion to organization for improvement and optimization of the process
 Strategizing various In-School / After-School activities for revenue generation also Giving Demo/conducting
 Workshops
 MIS circulation and reporting of status on daily basis
 Pre and Post visit reporting to the lined manager
 Deliver continuous process improvement and ensuring end to end management of real time engagement
monitoring processes

Skills and Competencies

 Team management
 Time management
 Pressure handling
 Self-motivation
 Quick learner
 Communication
 Problem-solving approach
 Active listening

Education

Amity University Rajasthan – B.tech(Computer Science) Aug 2014 - May 2018

Additional Information

DOB: 12/11/1996 Nationality: Indian

Gender: Female Marital Status: Single
Project: Founded & started Ecommerce platform known as Pay2Slay in the year 2020 where I was planning to
build an Omni channel (SAAS based) for the SMB’s to help them in digitalizing their business and to get hassle
free services from us which includes website development, inventory management, digital marketing &
advertising their website and the products, logistic integration or to help them with the delivery partners)

Instagram Handle: _Pay2slay_