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Front Page PBL0 Soft Skill
Front Page PBL0 Soft Skill
Project on:
Managing stress and Application of 4-As
Types of stress:
Basically, stress is of three types:
Work related stress - long working hours, heavy, excessive working
loads, job insecurity, conflict with boss for Co-worker, poor working
condition, lack of opportunity for growth and advancement are main
factors for work related stress.
Personal stress - Disturbance in love life, Lack of pleasure in married
life, Failure in some exam, Lack of social support are the main reasons
for personal stress.
Psychological stress - Not having any true friends, Introvert Nature,
Emotional Inferiority, Status pressure are the main for psychological
stress.
Effects of stress on an individual - Headache, fatigue, Mental
tension, Depression, Troublesome sleep, job pain, Change in appetite,
Frequent mood swings, Irritated behavior, being in despair are the
major ill effects of stress on a person.
Techniques of managing stress (4 A’s to manage stress)
Avoid – some ways we can do it are:
Have a strong hold over these:
1. Avoid losing control over your actions and reactions.
2. Avoid losing control over your patience.
3. Be cool and be ready to take up challenges.
4. Avoid being negative, Positive approach will help you to manage
stress.
5. Avoid being aggressive. Be cool and wait for your chance.
6. Leave something on time. Read and watch strategies would also
work to manage stress.
7. In case when you’re stuck in some Mismanaged condition Avoid
the company who are disturbing and irritating.
8. Avoid saying YES to everyone, learn to say a polite but firm NO.
9. Avoid procrastinating things. Avoid killing time in
unnecessary and unproductive things.
Alter - some ways we can do it are:
1. Counter unfavorable and unmanageable circumstances with
your wit, patience, negotiation, persuasion, and tactics.
2. Alter yourself too, to be fit in your environment. “do in Rome, as
romans do” approach will work.
3. After “I” approach, develop “you” approach
4. Develop team, spirit and healthy atmosphere around you.
5. Alter emotional outburst Instead use- emotional intelligence and
Professional maturity.
Accept – some ways we can do it are:
1. Accept the people as they are.
2. Forgiving is an essential part of accepting the people.
3. Accept the challenges as they come to you and gather courage
to face these.
4. Prepare a strong strategy, be creative and innovative to hit
challenges.
5. Accept your weaknesses and work over them.
6. Accept your failures and mistakes, Learn from your mistakes. Do
not hide these.
Adapt - some ways we can do it are:
1. Adaptability is a great art to keep yourself away from stress.
2. Adapt yourself to the environment, you are in.
3. Create a list of happy people and happy resources. Think about
all those things that makes you happy.
4. Adapt mantra such as, “I can do it”, “Nothing is impossible”,
“This is easy to accomplish”.
5. Adapt to hobby like reading books, visit a garden, Dancing,
making paintings, etc.
PARALINGUSTIC FEATURES OF VOICE
DYNAMICS
Introduction
There are two ways of communication that people usually use, verbal
communication and nonverbal communication. Verbal communication is
concerned with the spoken language to convey messages and nonverbal
communication is the use of facial language, body movement, tone of
voice, gestures, eye contact, and so on in conveying their thoughts. Non-
verbal communication designates all the kinds of human
messages/responses not expressed in words.
In a normal two-person conversation, the verbal components carry less
than 35 percent of the social meaning of the situation and more than 65
percent of the social meaning is carried on the nonverbal level as This also
cannot be separated from the students’ life in the university where they use
more communication in their study especially in the EFL ( English as a
Foreign Language) context. When they present their assignments or
talking in the class they use both verbal and nonverbal communication.
The theoretical and research on nonverbal communication can be divided
into seven areas, they are
1) kinesics or body motion.
2) physical characteristics (including physique or body shape; general
attractiveness; clothing).
3) haptics or touching behavior
4) paralanguage (including vocal qualities and vocalization).
5) proxemics (the study of the use and perception of social and personal
space.
6) artifacts.
7) the environmental factors.
Paralanguage comes along to accompany the speech which is
one of important thing in communication. Through
paralanguage, people communicate their emotional state,
veracity, and sincerity. There are eight paralinguistic features,
pitch, tempo, loudness, resonance, timbre, intonation range,
syllabic duration, and rhythm. Here, the research scoped to
three features to be analyzed by PRAAT they are pitch,
loudness, and intonation. Men usually produce lower pitch
than women.
Learning paralinguistic features can help the learners to avoid
miscommunication between the speakers, so that the messages
can be delivered as the speakers want.
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Vocal Characteristics
Vocal characteristics are the pitch (the highness or lowness of
your voice), volume (how loudly or softly you speak), rate (the
speed at which you speak) and voice quality (how pleasant or
unpleasant your voice sound).
Each of these characteristics plays a part in the impression
others have of you. For example, a loud voice is usually
associated with aggressiveness; people who speak quickly are
said to be nervous.
Vocal interference
Vocal interferences are the sounds and words we use when we hesitate
or are not sure of the right word. We all use the occasional “uh”, “er”,
“well”, and “you know” to indicate that we are searching for the right
word. But such interferences may become a problem when they pop up
too frequently as they can interrupt your listener’s concentration and
comprehension. Hesitation can be broken down into filled pauses, also
known as vocalized pauses such as “um”, “er”, “ah”, and
“uh”;
and empty pauses, which consist of silence. Hesitations occur within the
speech utterance, as well as at the beginning and at the
end. These pauses allow the speaker to collect his/her
thoughts and also serve as signals for turn-taking within a
face-to-face interaction.
EXAMPLES OF PARALINGUISTIC
"We speak with our vocal organs, but we converse with our
entire bodies.
... Paralinguistic phenomena occur alongside spoken language,
interact
with it, and produce together with it a total system of
communication. . . .
The study of paralinguistic behavior is part of the study of
conversation: the conversational use of spoken language
cannot be properly understood unless paralinguistic elements
are taken into account."
— David Abercrombie
“It’s a Noun”
Beyond giving clues to the part of speech, suffixes also carry meaning.
The endings -er, -or, -ist, or -yst are commonly added towords for
people who perform certain tasks or activities. Examplesinclude
programmer, calculator, analyst, and abolitionist.
“It’s a Verb”
Other suffixes with this meaning are -ize, -ise, -ify, and -en.
“It’s an Adverb”
HOMOPHONES
Homophones are fascinating linguistic phenomena that
add complexity and richness to the English language. They
are words that share the same pronunciation but have
different meanings and, sometimes, different spellings.
These linguistic twins create potential for ambiguity,
humor, and even misunderstandings in spoken and written
communication.