The provision of compassionate relationship centred care is determined by the “how” of caring (Goodrich

and Cornwell, 2008, Smith et al., 2010, Department of Health, 2012, Dewar and Nolan, 2013). It is
therefore important that a nursing curriculum includes not only the technical and theoretical aspects of care
but also how to care in a way that is compassionate and places the patient at the centre, but also
acknowledges compassion with staff and families.

https://www.sciencedirect.com/science/article/abs/pii/S1471595314001164?via%3Dihub

The quality of communication in interactions between healthcare providers and patients has an
important influence on patient outcomes. This influence can be pivotal in such areas as patient health,
education, adherence and satisfaction with care (Silverman et  al. 2005). As nurses have a key role in
meeting the communication needs of patients, effective nursing communication skills are a critical
element of patient care (Candlin & Candlin 2003). To support the development of effective
communication skills among nurses, a well-developed understanding of effective nurse–patient
communication is required. This article examines what counts as effective communication from the
perspectives of nurse educators and clinicians.

https://onlinelibrary.wiley.com/doi/full/10.1111/jan.12296

https://www.researchgate.net/profile/Annamma-Kunjukunju/publication/326080072_effective-
communication-between-nurses-and-doctors-barriers-asperceived-by-nurses-2167-1168-1000455/
links/5b36d9124585150d23e50ad1/effective-communication-between-nurses-and-doctors-barriers-
asperceived-by-nurses-2167-1168-1000455.pdf?_sg
%5B0%5D=started_experiment_milestone&origin=journalDetail

https://www.sciencedirect.com/science/article/abs/pii/S1557308710000417