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Apology Excuse Promise 2
Apology Excuse Promise 2
Apology Excuse Promise 2
Study the following sentences. Try to guess the meaning of the words in bold
and check below to see if you are right.
Dialogue 1
A: Sorry I'm late. I was held up at the airport.
B: That's OK. I've just arrived myself.
Dialogue 2
A: I apologize for my behaviour. I was under a lot of stress.
B: Never mind. I understand.
Dialogue 3
A: Sorry to keep you waiting. It won't happen again.
B: Don't worry about it.
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Dialogue 4
A: I really am very sorry about this problem.
B: I should think so too! What you did was completely unacceptable.
Dialogue 5
A: Sorry about spilling coffee on your floor. I'll get a mop.
B: Oh, it doesn't matter. The cleaning lady will clean it up later.
Dialogue 6
A: We sincerely apologize for the late delivery.
B: I'm afraid that's not good enough! I expect some sort of discount.
1. Making apologies
2. Making excuses
3. Accepting apologies
4. Rejecting apologies
5. Promising action
6. Promising action
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APOLOGIES, EXCUSES AND PROMISES
Study the additional expressions in bold used for promising action. Which
structure is used? Check below to see if you are right.
1. I'm sorry - I left your dictionary at home. I won't forget to bring it next time.
2. I'm sorry for not calling you today. I'll give you a ring first thing tomorrow.
3. Sorry about the mess I made in your kitchen. I'll clear it up.
4. I apologize for breaking your window. I'll pay for the damage.
5. I apologize for not informing you about the change of lesson time. I will
make sure to contact you if it happens again.
6. Sorry for losing the CD you lent me. I'll buy you a new one.