Philips Medical Systems Ultrasound: Document Number

PHILIPS MEDICAL SYSTEMS ULTRASOUND
DOCUMENT NUMBER
453561369650001 Rev B
DOCUMENT TITLE
FII, Vision 2008 Upgrade, iE33/iU22
REVISION HISTORY
Revision Description
A See PDM for status.
Move the Deleting Duplicate Annotation Lists section to immediately

follow the Restore the System Settings section, page 19. Add a note
B
concerning potential failure to import all setups when restoring system
settings, page 19.
DOCUMENT PURPOSE
Instructions for installing the Vision 2008 (version 4.1.1.58)
software on iE33 and iU22 systems.
DOCUMENT APPROVALS
See PDM for approvals

THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION WHICH IS PROPRIETARY TO PHILIPS MEDICAL
SYSTEMS. NEITHER THE DOCUMENT NOR THE INFORMATION CONTAINED THEREIN SHOULD BE DISCLOSED
OR REPRODUCED IN WHOLE OR IN PART, WITHOUT EXPRESS WRITTEN CONSENT OF PHILIPS MEDICAL
SYSTEMS.
FII, Vision 2008 Upgd, iE33/iU22 Doc No.: 453561369650001 Rev. B Page 1
Critical Issues!
Critical Issues! Ê Please review the following critical issues BEFORE starting this
upgrade!
Critical Issue Instructions

Remove ALL All transducers, including CW probes, must be removed from the
Transducers system prior to performing this upgrade.
Confirm that your IST Smart Card or USB storage device is NOT
IST Smart
CONNECTED to the system when you begin the installation of the
Card-ONLY
new software. The upgrade process will fail if either of these devices
for Vision
is connected. Before and after the software installation, you can use
2008 and
your IST SmartCard to access Tech Admin and MTE, as long as the
Higher
system is at Vision 2008 (4.0.x.x) or higher.
Save the system settings and the Licensed Options file to a CD-R
Save to CD-R
disk before you begin the upgrade. CD-R media is the most reliable
Disk
for data storage (see Service Bulletin INT-012).
After the installation is completed, the Network Duplex Speed set-

ting in the Tech Admin features will be automatically reset to the
Network Per- “Auto Detect” mode and may cause Network performance issues.
formance Make a note of the system’s Network Duplex Speed setting before
you begin the installation. Reset it to the correct value when you
have completed the installation.
Following this upgrade to systems below Vision 2007, TSPs (Quick

Saves) for some transducers should not be restored. Restoring
TSPs for transducers that have been re-optimized could result in a
TSPs loss of image quality. The system does not automatically restore
these settings. Appendix C: Re-optimized Transducers that TSPs
(Quick Saves) (Quick Saves) will not Restore provides a list of transducers that
were re-optimized. Inform your customers that they must recreate
their TSPs after the upgrade is completed. Systems with Vision 2007
or higher software will restore the TSPs correctly.
Prior to installing this upgrade, refer to Service Bulletin INT-059

Annotation Import iU22/iE33 Annotation Import Failure Work-Around to repair a
Failure known software bug that prevents you from importing annotations
following the software installation.
Important Information
Important Ê Please review the following information BEFORE starting this

Information upgrade.
Process Information
Passwords are required to complete sections of these instructions.
Passwords
Be sure to have (or be able to generate) the required passwords
Required
BEFORE you begin the software installation.
The BIOS password has changed in Unified Motherboard (UMB)

BIOS Pass- systems. The password is the same as the A, B, or C cart BIOS
word Change minus the last character (same as Vision 2007). The BIOS screens
also look different than previous versions.
You must have Uplink version 4.4 or higher installed on your com-
Uplink puter to perform this upgrade. Uplink version 4.4 is needed to gain
Required access to Tech Admin and generate passwords. Only Uplink 4.5 or
higher allows Direct Connect and download of software files.
The software detects UMB vs. non-UMB hardware and will auto-
Identify Sys- matically change the screen prompts related to this upgrade pro-
tem Hardware cess. Steps that are unique to UMB systems contain a UMB-only
note. Identify the type of system you are upgrading before starting.
For systems below Vision 2008, there is a new version of QLab

software; QLab 6.0. QLab 6.0 should be installed on Xcelera and
QLab has
Xcelera Focus systems to have the full benefit of this upgrade. The
changed
QLab 6.0 upgrade must be performed by PHI FSEs unless the sys-
tem is the Xcelera Focus.
Analysis Pkg Setups Setting (iE33 systems only): If the system

Save iE33 being upgraded is at the 2.x.x.x software version, the “Left Select
System Key” and “Right Select Key” values will not be saved and restored
Key Values during this installation. Prior to the upgrade, record the customer’s
choice for this setting.
If the system being upgraded has a License Option file that was orig-
inally created on software lower than 2.0.0.320, you will be
System Serial prompted to enter the system’s serial number when restoring the
Number to License Option file. The serial number will automatically be inserted
Restore LO into the Licensed Options file name on the system. If you make a
File mistake when entering the system’s serial number, you can correct it
by going into Tech Admin > Install/Upgrade > Configure System and
editing the serial number.
Following the upgrade, some systems will display an error asking

Check Disk Cable you to check the disk cable and file system. This error is generated
when the hard disk drive cable is incorrectly installed. The error
and File System
appears because new diagnostics in the software can detect this
ERROR cabling issue. See Appendix D: Hard Drive Cable and System Per-
formance Issues for more information.
Systems below System settings from systems below Vision 2005 cannot be
Vision 2005 restored.
Introduction
1 Introduction
Introduction These instructions describe the procedure for installing Vision 2008 (version 4.1.1.58) soft-
ware on an iE33 or an iU22, and apply to both UMB and non-UMB systems. The upgrade con-
sists of installing the new software from a DVD (1 disk for iU22 systems, 2 disks for iE33
systems) to the HOST and SIP modules, or to a UMB system. System hardware configura-
tions can be identified by using the information in Appendix A: Indentifying System Hardware
Type. Also, the software will determine the system’s hardware configuration and give you the
appropriate upgrade choices.
1. BEFORE YOU ARRIVE at the customer site, ask your customer to save, to a customer-
provided DVD, any patient images or exam studies that they will want to reload following
the upgrade. Saving patient images is time consuming and may add hours to the upgrade
process.
2. Determine the system hardware configuration (see Appendix A: Indentifying System Hard-
ware Type) and the size of the HOST HDD (see Appendix B: Checking the Size of the
System HDD). Non-UMB systems (carts A-C) that are below Vision 2008 require upgrad-
ing the HOST HDD from 80 GB to 250 GB before you can install the 4.1.1.58 software.
3. The adjacent flowchart
shows the seven main 1.0 2.0 3.0
sections of this upgrade. Introduction Preparing for Saving the
the installation system settings
The estimated time to
complete all sections is
approximately 3 - 3.5 UMB
hours. UMB systems Non-UMB or non-UMB UMB
system?
involve installing the
4.0 5.0
4.1.1.58 software, while Installing the software Installing the software
non-UMB systems in a Non-UMB systems in a UMB system
require installing the
6.0
HOST and SIP 4.1.1.58 Configuring, calibrating,
software and the SIP OS and testing the system
software. Allow more

time for a non-UMB sys- 7.0
tem, and an additional Completing the
installation
0.5 hour if you need to
replace the HOST HDD.
4. Use the appendices located at the end of this document to find information about the fol-
lowing special issues:
Appendix A: Indentifying System Hardware Type
Appendix B: Checking the Size of the System HDD
Appendix C: Re-optimized Transducers that TSPs (Quick Saves) will not Restore
Appendix D: Hard Drive Cable and System Performance Issues
Appendix E: Accessing Tech Admin
Appendix F: Setting the System to Full Power-Down
Appendix G: FEC Flash Failure Recovery
5. Review the following FII general document information:
• Keys on the system's control panel that are used for entering a function are shown in
bold text and are enclosed in arrows < >. For example: <Setups>.
• On-screen annotations are shown in bold text and are enclosed in quotation marks” “.
For example: "OK".
• Information to be entered using the keyboard or control panel are shown in bold text
and are enclosed in brackets { }. For example: {user}. When instructed to type words,
do not type the brackets.
Preparing for the Installation
2 Preparing for the Installation
CAUTION! Follow established anti-static procedures throughout these instructions. Failure to do so will
damage static sensitive devices.
Preparing the Ê Prepare the System for the Upgrade

System 1. Verify that you have the following items:
• Password for accessing the system BIOS settings.
• System Service Manuals for iU22 and iE33, UMB and non-UMB systems.
• Uplink 4.4 or higher to access Tech Admin and generate passwords (Uplink 4.7 or
higher is preferred).
• Blank CD's/DVD’s/USB Memory Stick to download error logs and save system set-
tings.
• Appropriate upgrade kit (i.e., iU22 or iE33, with or without a HOST HDD) for the sys-
tem that you are upgrading.
2. Disconnect all transducers from the system.
3. Turn on the system and allow it to boot up.
4. Identify the software and hardware version of the system (see Appendix A: Indentifying
System Hardware Type and Appendix B: Checking the Size of the System HDD.
CAUTION! All patient images that are stored on the HDD will be lost after the new software is loaded!
5. If the customer has not already done so, store any patient images or data that the cus-
tomer wants to save to a DVD.
• Your customer must provide the DVDs for storing patient images and data.
• If your customer is using the HIPAA features, a message may be displayed that states
only authorized users of the system can use this feature. If this message appears,
contact the site's system administrator so that you can be added as an authorized
user.
6. Verify that the system’s date and time are correct.
7. Verify all system functions and if there is a problem, troubleshoot as required. Do not pro-
ceed with the upgrade if the system does not function correctly.
8. Press the <Setups> key.
9. Select “System Settings”.
10. Select “Display”.
11. Confirm that the “Full Power Down” radio button in the “System Power” box is
selected, if available.
Saving System Settings and Running Diagnostics
3 Saving System Settings and Running

Diagnostics
Backing Up Ê Backup the System Settings

Settings for
NOTE If the system you are upgrading is already at Vision 2007 (3.0.0.xxx) or higher, then
Systems at you can save the system settings using the single button save method to save the
Vision 2007 or LO file, HIPAA User List, Tech Admin User List, Quick Saves (TSPs), Voice Profiles,
Higher and all of the Setups files. For systems below Vision 2007, skip to the procedure on
page 6 and manually Backup the System Settings.
1. Select “Config/Test”.
2. Select the “Service Status” tab, and enter Tech Admin ( Appendix E: Accessing Tech
Admin).
NOTE You can use your IST Smart Card to access Tech Admin; however, remember to
remove the Smart Card before you install the new software or the installation will
fail.
3. Insert a blank CD/DVD into the DVD drive.

4. Select the “Install/Upgrade” tab.
5. Select “Import/Export”.
6. You can select “Select All” located at the lower right corner of the screen, or you can indi-
vidually choose settings to copy. Confirm that all of the appropriate settings have a
checked box.
7. Select “Copy”; the files for the settings you have selected are transferred to the CD/DVD.
This may take several minutes.
8. When the “Import/Export Results” dialog box is displayed, verify that all of the expected
files have been transferred.
9. Select “OK”.
10. Remove the CD/DVD from the system.
11. Skip to page 9, Running the System Diagnostics.
Backing Up Ê Backup the System Settings

Settings for 1. Insert a blank CD/DVD into the DVD drive.
Systems below 2. Press the <Setups> key.
Vision 2007 3. Select the “Config/Test” button.
4. Select the “Manage Setups” button.
5. Select the “Select All” button and verify that all the check boxes are checked.
6. Select the “Copy to DVD” button; the copying process begins, requires approximately 1
minute to complete, and an “Export to DVD Completed Successfully” dialog box is dis-
played when the copying to the CD/DVD is complete.
7. Select “OK” to close this dialog box.
NOTE If the "Data Export Failed" error message is displayed, or if the system cannot read
the CD/DVD, eject and re-insert the CD/DVD into the DVD drive, wait for the DVD
drive LED to extinguish, and then repeat the procedure to Backup the System Set-
tings.
8. Continue to the next procedure: Backup the LO File and Tech Admin Users.
Ê Backup the LO File and Tech Admin Users

2. Enter “Tech Admin” (see Appendix E: Accessing Tech Admin).
4. Select the “Manage Licensed Options File” button.
5. In the dropdown box, select “Backup Licensed Options File”.
6. Select the “Create Backup” button. The system will back up the LO file to the CD/DVD,
and the backup is complete when the success message is displayed.
7. Select “OK” on the success message dialog box.
8. Select the “Security” tab.
9. Select the “Manage Tech Admins” button.
10. Select the “Export Users” button. The system will back up the Tech Admin users to the
CD/DVD.
11. Select “OK” on the “Tech users successfully exported” dialog box.
12. Contine to the next procedure: Record the Network Duplex Speed.
CAUTION! Perform the following procedure if your customer is using any network devices. Failure to do
so may result in corrupted data being transferred or extremely slow data transfer speed to the
network devices after the installation is complete. If your customer is not using any network
devices, you can skip to page 8, Record the Data Security Password and Set HIPAA Patient
Data Access.
Recording the Ê Record the Network Duplex Speed

Network Duplex 1. Select the “System Tools” tab.
Speed for 2. Select the “Connectivity Tools” button.
Systems below 3. If the “Change Speed Duplex Setting” is set to any value other than “Auto Detect”,
record the value below; otherwise, skip to page 8, Record the Data Security Password and
Vision 2007 Set HIPAA Patient Data Access.
Network Duplex Speed:
NOTE For systems at Vision 2007 and higher, the “Change Speed for Duplex Setting” is
located in Setups/Print Network/Global Config.
4. Continue to the next procedure: Record the Data Security Password and Set HIPAA
Patient Data Access.
Saving the Ê Record the Data Security Password and Set HIPAA Patient Data
HIPAA Data for Access
Systems below NOTE This procedure applies to customers that use the HIPAA features on the system. If
Vision 2007 your customer does not use the HIPAA features, you can skip to page 8, Record the
Printer Associations.
1. Select the “Security” tab.

2. Select the “Reset Data Security Admin Password” button.
3. Select “OK”.
4. Record the “Data Security” password for later use.
Data Security Password:
5. Select the “Quit” button.
7. Using the trackball, select the “Data/Security” button on the monitor display.
8. Select the “Admin Settings” tab.
9. Login using the data security password that you recorded above.
10. Under the “Patient Data Access” heading, select “Unrestricted”.
11. Select the “Export Users” button.
12. Wait for the DVD light to go off and stay off. You will NOT see a “Success” dialog box
displayed when the above process is completed.
13. Continue to the next procedure: Record the Printer Associations.
Recording the Ê Record the Printer Associations

Printer Associa-
NOTE This procedure applies to customers that have printers installed on the system. If
tions for your customer does not have any printers installed on the system you can skip to
Systems below page 9, Run the Full System Diagnostics.
Vision 2007 1. Press the <Setups> key.
2. Select the “Print/Network” button.
3. Select the “Device Selection” tab.
4. Select “Printer”.
5. Record all of the printers that are selected (indicated by a check mark in the box next to
the printer name) for the following associations:
iE33 iU22
Assoc to Acquire Key Association to Print:

while frozen:
Assoc to Control Panel Association to Alt Print:

Print Key:
Assoc to Report: Association to Report:

7. Continue to the next procedure: Run the Full System Diagnostics.
8. Select “OK” at the restart required message. The system will reboot.
Running the Ê Run the Full System Diagnostics

System 1. Select the “Test and Utilities” tab.
Diagnostics 2. Select “System”.
3. Select “Execute”. The system will run the diagnostics test (approximately 20 minutes).
4. Verify that the system passes all tests. Troubleshoot and repair any tests that failed before
performing the upgrade.
5. Select “Quit”.
7. Continue to the next procedure: Download and FTP the System Error Logs.
Downloading Ê Download and FTP the System Error Logs

the System
NOTE You can FTP or email the System Error Logs. If you wish to email the error logs, skip
Error Logs to the next procedure, Download and Email the System Error Logs.
1. IMPORTANT! Use Uplink 4.5 or DIME to download the System Error Logs.
2. FTP the System Error Logs to the factory.
3. If you are upgrading a Non-UMB System, proceed to Section 4, Installing Software in a
Non-UMB System;
--OR--
If you are upgrading a UMB System, skip to Section 5, Installing Software in a UMB Sys-
tem.
Ê Download and Email the System Error Logs

NOTE You can email or FTP the System Error Logs. If you wish to FTP the error logs, go to
the previous procedure, Download and FTP the System Error Logs.
1. Insert a blank CD/DVD into the DVD drive.

3. Select the “Config/Test” button.
4. Select the “Service Export” tab
5. Select “Save”, and wait for the “Service Data Has Been Saved” message to be dis-
played.
6. Select “OK”.
7. Remove the CD/DVD from the drive.
8. Email the error logs to the factory.
9. If you are upgrading a Non-UMB system, skip to Section 4, Installing Software in a Non-
UMB System;
--OR--
if you are upgrading a UMB system, skip to Section 5, Installing Software in a UMB Sys-
tem.
Installing Software in a Non-UMB System
4 Installing Software in a Non-UMB

System
CAUTION! Remove your IST Smart Card, if connected, BEFORE you begin the software installation. The
upgrade process will fail if your IST Smart Card is connected during the software installation.
Installing Ê Install Vision 2008 Software in a Non-UMB System at 4.0.x.x or Higher

Software in a
NOTE The following procedure is a quick method for installing the application software if
Non-UMB the system is already at Vision 2008 (4.0.x.x) or higher. If the system you are
System at upgrading is below Vision 2008, you must skip to page 11, and determine if you
Vision 2008 or need to Replace the Host HDD.
Higher 1. For an iE33 system, insert “Disk 1 of 2, 4.1.1.58, SW, System Files” into the DVD drive.
Disk 2 contains the TEE data system files that support the Matrix X7-2t. The system will
prompt you later during the installation to insert Disk 2.
--OR--
For an iU22 system, insert the “4.1.1.58, SW, System Files” disk into the DVD drive—
there is only one disk.
6. Select “Manage System”.
7. Select “Upgrade Software”. Several initialization dialog boxes will appear. Eventually, an
initial dialog warning box will be displayed.
8. Select “Continue Upgrade”. A Manifest List is displayed showing the “Available
Upgrades” on the disk.
9. Confirm that the “Application” upgrade box is checked, and then select “Continue
upgrade”.
10. Select “Yes” on the “Confirm to Delete Patient Data” dialog box. The system will copy
upgrade files to the HDD, taking several minutes to complete.
11. Select “OK” when the reboot required dialog box is displayed.
12. Select “OK” when the restart required dialog box is displayed.
13. Select “Quit” to restart.
CAUTION! Be ready to remove the software disk as instructed in the following step. If you do not remove
the disk immediately, an error message will appear and the system will lock up. Cycle the
power using the system breaker switch, let the system reboot, and wait until the Unable to
Check LOF message is displayed.
14. IMMEDIATELY remove the “4.1.1.58 SW” DVD from the system when the screen goes
blank.
15. If you are upgrading an iU22, the system will reboot and display the Licensed Options
error message when the upgrade is completed;
--OR--
If you are upgrading an iE33 system, insert Disk 2. The system will reboot and proceed to
install selected components. The system will display the Licensed Options error message
when the upgrade is completed.
16. Skip to Section 6.0, Configuring, Calibrating, and Testing the System.
Replacing the Ê Replace the Host HDD

Host HDD in a
NOTE Systems below Vision 2008 may need to have the Host HDD upgraded to 250 GB
Non-UMB (required for Vision 2008 software). If the system has already been upgraded from
System below an 80 GB to a 250 GB Host HDD (see Appendix B: Checking the Size of the System
Vision 2008 HDD), then you can skip to page 11: Set the System BIOS; otherwise, replace the
Host HDD.
1. Turn the system’s power off.

2. Use the appropriate Service Manual to complete the HOST HDD installation.
NOTE Verify that the new HOST HDD is set in the Master jumper configuration (i.e., ON,
off, off, ON). If not, reset the jumpers to the Master jumper configuration (refer to the
Service Manual for HOST/SIP Hard Drive Connector Locations and Jumper Posi-
tions-Master Configuration). If the HOST HDD is not set in the Master jumper con-
figuration, the system will not boot.
NOTE When installing the new Host HDD, you will need to reuse the standoffs from the old
HDD.
3. Turn the system’s power back on after you have completed the Host HDD installation.
4. Continue to the next procedure: Set the System BIOS.
Setting the Ê Set the System BIOS

BIOS in a Non- 1. For an iE33 system, insert “Disk 1 of 2, 4.1.1.58, SW, System Files” into the DVD drive.
UMB System Disk 2 contains the TEE data system files that support the Matrix X7-2t. The system will
below Vision --OR--
2008 For an iU22 system, insert the “4.1.1.58, SW, System Files” disk into the DVD drive—
2. Reboot the system using the Standby switch.
3. When the “Initializing Hardware” boot screen is displayed, repeatedly press <Del> to
enter the BIOS setup. The “BIOS” screen appears.
4. Type the BIOS password, and then press <Enter>.
5. Select “Advanced BIOS Features” and then press <Enter>.
6. Highlight the “First Boot Device” option and then press <Enter>.
7. Highlight the "USB-CDROM" option and then press <Enter>.
8. Press <Esc> to exit the “Advanced BIOS Features” screen.
9. Press <Text Cursor> (i.e., F10 key).
10. At the “SAVE to CMOS and EXIT (Y/N)” prompt, press <Y>, and then press <Enter>.
The system will reboot.
11. Continue to the next procedure: Load the HOST and SIP Application and the Host OS
Software.
Installing the Ê Load the HOST and SIP Application and the Host OS Software
HOST and SIP
Software in a
Non-UMB
System below
Vision 2008
CAUTION! The system will display various messages and windows (e.g., Windows splash screen, blue
screen, DOS messages). Do not respond to or manipulate them. If the process fails, or is inter-
rupted, the system must be taken to a FULL POWER DOWN condition prior to restarting the
installation. Failure to do so may leave the system in an UNRECOVERABLE state! If the
green/blue power LED on the rear of the system does not turn of, see Appendix F: Setting the
System to Full Power-Down.
1. The “Install Message #1” window will be displayed prompting you to "Install HOST or
SIP". Type {H} to select the HOST drive.
2. At the “Install Message #2 (HOST)” window, type {Y}. The DVD prepares the host drive
and installs the software. This process requires approximately 10 minutes to complete.
NOTE If the system is configured without the Bluetooth dongle, you will be prompted to
install it. Select “Cancel”!
CAUTION! The system may display one of the following conditions indicating an FEC flash failure: 1) a
blue screen with the system not responding (locked up); 2) a command window showing the
FEC flash in progress with the system locked up; or 3) a black screen with the system locked
up. Allow approximately five minutes to determine if the system has locked up due to one of
these conditions, indicating that the FEC flash process has failed. Go to Appendix G: FEC
Flash Failure Recovery to recover.
NOTE For an iE33 system, have Disk 2 ready to insert. You will have about 15 seconds to
remove Disk 1 and insert Disk 2 when prompted; however, if Disk 2 is not installed
at this time, the system will give you a second opportunity by prompting you again
following the reboot.
3. When “Install Message #3” is displayed, press any key to continue.

4. If you are upgrading an iE33 system, IMMEDIATELY remove software “Disk 1 of 2” and
insert “Disk 2 of 2” now. The system will reboot itself several times to configure settings
and install additional software. This process requires approximately 30 minutes and is
complete when the power turns off and stays off, or when the system displays a
“Licensed Options” error message;
--OR--
If you are upgrading an iU22 system, IMMEDIATELY remove the software DVD when the
“Analog no signal” or “Entering sleep mode” message is displayed. The system will
reboot itself several times to configure settings and install additional software. This pro-
cess requires approximately 30 minutes to complete. Verify that the system boots up to a
normal imaging mode with a “Licensed Options” error message displayed.
This completes the HOST and SIP application and the HOST OS software installation.
5. Continue to the next procedure: Load the SIP OS Software.
Ê Load the SIP OS Software

1. For an iE33 system, re-insert “Disk 1 of 2, 4.1.1.58, SW, System Files”;
--OR--
For an iU22 system, re-insert the “4.1.1.58, SW, System Files” disk—there is only
one disk.
3. The “Install Message #1” window will be displayed prompting you to "Install HOST or
SIP". Type {S} to select the SIP module.
4. At the “Install Message #2 (SIP)” window, press <Y>. The DVD prepares the SIP drive
and installs the software.
5. When the “Install Message #3” message is displayed, press any key to continue; press
<Enter>.
6. When the “Analog no signal” or “Entering sleep mode” message is displayed, IMME-
DIATELY remove the software DVD. The system will reboot itself several times to config-
ure settings and install additional software. The SIP OS software installation procedure
requires approximately 30 minutes and is complete when the system displays the
“Licensed Options” error message.
7. Continue to the next procedure: Reset the System BIOS.
Resetting the Ê Reset the System BIOS

BIOS in a Non- 1. Reboot the system using the Standby switch.
UMB System 2. When the "Initializing Hardware" screen is displayed, repeatedly press <Del> to enter
the BIOS setup. The “BIOS” screen is displayed.
3. Type the BIOS password, and then press <Enter>.
4. Select "Advanced BIOS Features", and then press <Enter>.
5. Highlight the “First Boot Device” option and then press <Enter>.
6. Highlight the "DISABLED" setting and then press <Enter>.
7. Press the <Text Cursor> (i.e., F10) key.
8. At the "SAVE to CMOS and EXIT (Y/N)" prompt, press <Y> and then press <Enter>. The
system re-boots.
9. Skip to Section 6: Configuring, Calibrating, and Testing the System.
Installing Software in a UMB System
5 Installing Software in a UMB System
CAUTION! Remove your IST Smart Card BEFORE you begin the software installation. The upgrade pro-
cess will fail if your IST Smart Card is connected at this time.
Installing Ê Install Vision 2008 Software in a Non-UMB System at 4.0.x.x or Higher

Software in a
NOTE The following procedure is a quick method for installing the application software if
UMB System at the system is already at Vision 2008 (4.0.x.x) or higher. If the system you are
Vision 2008 or upgrading is below Vision 2008, you must skip to page 15, and Set the System
Higher BIOS.
1. For an iE33 system, insert “Disk 1 of 2, 4.1.1.58, SW, System Files” into the DVD drive.
Disk 2 contains the TEE data system files that support the Matrix X7-2t. The system will
--OR--
For an iU22 system, insert the “4.1.1.58, SW, System Files” disk into the DVD drive—
7. Select “Upgrade Software”. Several initialization dialog boxes will appear. Eventually, an
initial dialog warning box will be displayed.
8. Select “Continue Upgrade”. A Manifest List is displayed showing the “Available
Upgrades” on the disk.
9. Confirm that the “Application” upgrade box is checked, and then select “Continue
upgrade”.
10. Select “Yes” on the “Confirm to Delete Patient Data” dialog box. The system will copy
upgrade files to the HDD, taking several minutes to complete.
11. Select “OK” when the reboot required dialog box is displayed.
12. Select “OK” when the restart required dialog box is displayed.
13. Select “Quit” to restart.
CAUTION! Be ready to remove the software disk as instructed in the following step. If you do not remove
the disk immediately, an error message will appear and the system will lock up. Cycle the
power using the system breaker switch, let the system reboot, and wait until the Unable to
Check LOF message is displayed.
14. IMMEDIATELY remove the “4.1.1.58 SW” DVD from the system when the screen goes
blank.
15. If you are upgrading an iU22, the system will reboot and display the Licensed Options
error message when the upgrade is completed;
--OR--
If you are upgrading an iE33 system, insert Disk 2. The system will reboot and proceed to
install selected components. The system will display the Licensed Options error message
when the upgrade is completed.
16. Skip to Section 6.0, Configuring, Calibrating, and Testing the System.
Setting the Ê Set the System BIOS

BIOS in a 1. For an iE33 system, insert “Disk 1 of 2, 4.1.1.58 SW, System Files” into the DVD drive.
UMB System Disk 2 contains the TEE data files that support the Matrix X7-2t. The system will prompt
you later during the installation to insert Disk 2.
below Vision
--OR--
2008
For an iU22 system, insert the “4.1.1.58 SW, System Files” disk into the DVD drive—

3. When the “American Megatreds” or “Initializing Hardware Screen” is displayed,
repeatedly press the <Del> key to enter the BIOS screen. The “BIOS” screen is dis-
played. Type the BIOS password and then press <Enter>.
4. Right arrow to the "Boot" tab at the top of the screen.
5. Select “Boot Device Priority” and then press <Enter>.
NOTE Pay careful attention to the order of the boot devices. The DVD drive must be the
first boot device and the HDD must be the second boot device. If the boot devices
are not in the correct order, the upgrade will not start. While the manufacturer name
and part number of the DVD or HDD may change over time, it is the order of the
boot devices that is required for a successful installation.
6. Highlight “1st Boot Device” and press <Enter>.

7. Highlight “SONY DVD” and press <Enter>.
8. Highlight “2nd Boot Device” and press <Enter>.
9. Highlight “HDD-HDT7725” and press <Enter>.
The boot devices should be displayed as follows:
- 1st Boot Device = USB: Sony DVD
- 2nd Boot Device = HDD-HDT7725
10. Press <ESC> to return to the main menu.

11. Arrow over to the “Chipset” tab.
12. Highlight “Northbridge Configuration” and press <Enter>.
13. Highlight “Memory Configuration” and press <Enter>.
CAUTION! If the “Hardware Memory Hole” is disabled during the installation of the software, the system
will produce a 602 EHA error on boot up.
14. Arrow down to “Hardware Memory Hole”. Using the < + > or < - > keys, change the
value to “Enabled”.
15. Press <Text Cursor> to Save and Exit.
16. Press <Enter>. The system will reboot.
NOTE Later versions of UMB systems require the user to enter a password when the sys-
tem senses the software DVD. If you receive this prompt, enter the BIOS password.
17. Continue to the next procedure: Load the UMB Software.
Installing Ê Load the UMB Software

Software in a
UMB System
below Vision
2008
CAUTION! The system will display various messages and windows (e.g., Windows splash screen, blue
screen, DOS messages). Do not respond to or manipulate them. If the process fails, or is inter-
rupted, the system must be taken to a FULL POWER DOWN condition prior to restarting the
installation. Failure to do so may leave the system in an UNRECOVERABLE state! If the
green/blue power LED on the rear of the system does not turn of, see Appendix F: Setting the
System to Full Power-Down.
1. The “Install Message #1” window will be displayed prompting you to "Install Software".
Type {Y}. The software will begin to load and take approximately 10 minutes to complete.
2. After the software has been installed, the "Install Message #2" is displayed stating that
the transfer is complete and to "Press any key to continue".
3. Press <Enter>.
NOTE For an iE33 system, please have Disk 2 ready to insert. In the following step you will
have approximately 15 seconds to remove Disk 1 and insert Disk 2 when prompted;
however, if Disk 2 is not installed at this time, the system will give you a second
opportunity by prompting you again following the reboot.
--OR--
NOTE For an iU22 system, you will also be prompted to install the Live 3D TEE files; how-
ever, at the time of this release, the 3D TEE option is not available for installation in
an iU22.
4. At the "Entering Sleep Mode” message, or when the screen goes blank, IMMEDIATELY
remove the DVD.
5. For iE33 systems, insert “Disk 2 of 2” containing the Live 3D TEE files.
--OR--
For iU22 systems, continue to the next step.

The system will reboot itself several times to configure settings and install additional soft-
ware. This process requires about 40 minutes and is complete when the power turns off
and stays off.
6. Reboot the system and the normal imaging mode with a “Licensed Options” error mes-
sage should be displayed.
CAUTION! The system may display one of the following conditions indicating an FEC flash failure: 1) a
blue screen with the system not responding (locked up); 2) a command window showing the
FEC flash in progress with the system locked up; or 3) a black screen with the system locked
up. Allow approximately five minutes to determine if the system has locked up due to one of
these conditions, indicating that the FEC flash process has failed. Go to Appendix G: FEC
Flash Failure Recovery to recover.
NOTE If the system has a wide screen monitor, the display may segment showing only
the middle column. If this occurs, remove the DVI connector from the AVIO-RIP and
reconnect it.
7. Continue to the next procedure: Reset the System BIOS.
Resetting the Ê Reset the System BIOS

BIOS in a UMB 1. Reboot the system using the Standby switch.
System 2. When the “American Megatreds” or “Initializing Hardware Screen” is displayed,
repeatedly press the <Del> key to enter the BIOS screen. The “BIOS” screen is dis-
played.
3. Right arrow to the "Boot" tab on the top of the screen.
4. Select “Boot Device Priority”, and then press <Enter>.
5. Highlight "1st Boot Device”, and then press <Enter>.
6. Highlight “HDD-HDT7725”, and then press <Enter>.
7. Highlight “2nd Boot Device”, and then press <Enter>.
8. Arrow down to the word “Disabled”, and then press <Enter>.
The boot devices should be displayed as follows:
- 1st Boot Device = HDD-HDT7725
- 2nd Boot Device = Disabled
9. Press the <ESC> key to return to the main menu.
10. Arrow over to the "Chipset" tab.
11. Highlight "Northbridge Configuration”, and then press <Enter>.
12. Highlight “Memory Configuration”, and then press the <Enter>.
CAUTION! THE NEXT STEP IS EXTREMELY IMPORTANT! Failing to reset the Memory Hole to the cor-
rect value could result in imaging errors! Arrow down to "Hardware Memory Hole". Using the
< + > or < - > keys, change the value to “Disabled”.
13. Press the <Text Cursor> (F10) key, and then press <Enter>. The system will reboot.
14. Continue to Section 6: Configuring, Calibrating, and Testing the System.
Configuring, Calibrating, and Testing the System
6 Configuring, Calibrating, and Testing

the System
Verifying the Ê Check the Hardware Configuration

Hardware 1. Select “Setups”. The “Config/Test” window appears with the “Tech Admin” tab dis-
Configuration played.
NOTE You can use your IST Smart Card to access Tech Admin now that the software
installation is complete.

5. Select "Check/Update System Configuration" to open the "Install/Upgrade Informa-
tion" window.
6. If any single device has a check mark in the checkbox or the word "Yes" in that same cen-
ter column, press the “Configure” button. If there are no boxes checked, or "Yes's",
select "Cancel", then “Quit”, and skip to the next section, Restore the System Settings.
7. When prompted, select “OK”, and then select “Quit”. The system will reboot and then
reprogram the required hardware. This process takes approximately 10 minutes and is
complete when the system goes into a normal imaging mode and displays the “Licensed
Options” error message.
NOTE If you are upgrading an iU22 and the system locks up at “Programming motor
controller. Please wait...Rx Timeout”, then you may need to run the Motor Con-
troller Flash Utility tool. Reboot the system and run the “iU22 Motor Controller
Program Utility” which is available for download from InCenter. The “Kit, MC Util-
ity disk, iU22”, which contains the utility file and instructions, can also be ordered.
8. Continue to the next procedure: Restore the System Settings.
Restoring the Ê Restore the System Settings

System Settings
NOTE Once the system is upgraded, the following procedure will restore the LO File,
HIPAA User List, Tech Admin User List, Quick Saves (TSPs), Voice Profiles, and all
of the Setups files.
1. Insert the CD/DVD with the previously backed up customer setups into the DVD drive.
2. Press the “Setups” key.
4. Select the “Install Upgrade” tab.
5. Select “Import/Export”.
6. Confirm that the “Location” (e.g., DVD) is correct and select “Select All”.
NOTE If the system prompts you for a serial number, find the six-digit alphanumeric serial
number on a label adhered to the system’s rear plastic cover, and enter it ACCU-
RATELY. A serial number must be entered in older systems that did not have a
serial number in the LO file.
7. Select “Import”.
8. Select “Replace” on the “Install/Upgrade Information” dialog box.
9. Select “OK” on the “Import Setups” dialog box. “The Import Analysis Setups” dialog
box is displayed.
10. Confirm that the setups you would like to import are selected, or select the “Import All”
radio button, and then select “Proceed”.
11. When the “Import Export Results” dialog box is displayed, verify that all the expected
files have been transferred and indicate “Passed”, and then select “OK”.
13. Select “OK” at the restart required message. The system reboots.
NOTE If the complete list of setups fails to import, retry importing the setups by entering
thorugh the Config/Test window and re-selecting the setups to import.
NOTE If you see a dialog box that says "Import Failed", then a file the system attempted
to restore was not on the disk. Select “OK” and then inspect the detailed list on the
screen showing which files were restored to ensure that all data is complete. If all
expected detailed items indicate "passed", the settings will be restored.
NOTE If you see the message “There was a change in the configuration that requires
the system to be restarted”, select “OK”. The system will be restarted.

15. Continue to the next procedure: Delete Duplicate Annotation Lists.
Deleting Ê Delete Duplicate Annotation Lists

Duplicate
NOTE Service Bulletin INT-059 addresses the problem of Annotations failing to import after
Annotations upgrading the system software. The two annotation groups that are impacted are
GYN>Gyn Pelv and CONTRAST>Gyn Cont Gen. After installing the new system
software, duplicate annotation lists can be found in these two annotation groups.
Follow this procedure to remove all of the duplicate annotation lists.
1. Press the <Setups> key. The “System Settings” window is displayed.

2. Using the trackball, select the “Annotate” button.
3. On the Annotate tab, select the “Gyn” button.
4. From the “Exam Type”: drop down list, select “Gyn Pelv”.
5. Confirm that the “Replace List Gyn Pelv” list is displayed next to the “Annotations” list.
6. Select the “Reset Defaults” button located at the lower right corner of the window. This
deletes all duplicate Annotations in the selected Exam Type, Gyn Pelv.
7. Now select the “Contrast” button. You can use the right arrow button at the upper right
corner of the window to scroll for the Contrast button if it is not readily visible.
8. From the “Exam Type”: drop down list, select “Gyn Cont Gen”.
9. Confirm that the “Replace List Gyn Cont Gen” is displayed next to the “Annotations” list.
10. Select the “Reset Defaults” button. This deletes all duplicate Annotations in the selected
Exam Type, Gyn Cont Gen.
11. Continue to the next procedure: Calibrate the Touch Panels.
Calibrating the Ê Calibrate the Touch Panels

Touch Panels 1. Press the <Setups> key.
4. Select “Test and Utilities”.
5. Expand the "Platform" tree.
6. Expand the "Touch Panel" tree.
7. Select “Calibration”.
8. Select “Execute”.
9. When the "Marker" window is displayed on the touch panel, use the trackball and left
select button to drag the “Marker” dialog box to the panel you wish to calibrate, and then
touch that panel to begin the calibration. If the marker appears on the main display, drag
the “Marker” dialog box down to the touch panel using the trackball.
10. Using a small object (like a pencil eraser), gently touch the center of each target on the
touch panel screen. The calibration error should be less than 10 pixels.
11. Repeat the calibration if the error is greater than 10 pixels.
12. For iE33 systems, repeat the calibration for the second Touch Panel.
13. Select “Quit” (or “Disconnect” if you are using Uplink).
15. Continue to the next procedure: Set the Time Zone in a Non-UMB or UMB System.
Setting the Ê Set the Time Zone in a Non-UMB or UMB System

Time Zone for 1. Press the <Setups> key.
Non-UMB or 2. Select “Config/Test”.
UMB Systems 3. Enter “Tech Admin” (see Appendix E: Accessing Tech Admin). You must log in as a
SuperUser or use the Direct Connect feature in Uplink.
5. Select "Service Toolbox", and then select "Execute".
6. Select the "Admin Tools" tab.
7. Select the “Control Panel”. The Control Panel window is displayed.
8. Close the “Remote CMD--Web Page Dialog” box to have access to the Control Panel.
9. Double click “Date and Time”.
10. Select the “Time Zone” tab.
11. If the system is used in a region that practices Daylight Savings, verify that the “Automat-
ically adjust clock for daylight savings changes” check box is checked; otherwise,
verify that the check box is not checked.
NOTE If the system is used in a region that DOES NOT practice Daylight Savings, do not
set the Time Zone to the local region; this will cause the system to display a 535
EHA message. Set the Time Zone to a nearby region that does practice Daylight
Savings to avoid the 535 EHA message.
12. Select the appropriate Time Zone from the dropdown box.
13. Select “OK”.
14. Close the “Control Panel” and “Service Toolbox” windows.
15. Select “Quit” (or “Disconnect" if using Uplink).
17. If you are upgrading a UMB system, skip to page 22, Restore the Network Duplex Speed;
--OR--
18. If you are upgrading a Non-UMB system, continue to the next procedure: Set the SIP
Time Zone in a Non-UMB System.
Setting the SIP Ê Set the SIP Time Zone in a Non-UMB System
Time Zone for a 1. Press the <Setups> key.
Non-UMB 2. Select “Config/Test”.
System 3. Enter “Tech Admin” (see Appendix E: Accessing Tech Admin). You must log in as a
SuperUser or use the Direct Connect feature in Uplink.
5. Select "Service Toolbox", and then select "Execute".
6. Select the "Admin Tools" tab.
7. Click the "SIP Desktop" button on the Service Toolbox dialog box.
8. Close the "Remote CMD" window.
9. Select “Connect” on the “Remote Desktop Connection” dialog box.
10. When the SIP Desktop opens you will see several windows and a bar labeled “10.0.0.8”
at the top of the screen. Locate the "Philips Diagnostic Window” (it may be minimized
or need to be moved to see its title bar).
11. Type {control} at the command prompt in the Philips Diagnostic Window and then press
the <Enter> key. The “Control Panel” window is displayed.
12. Double click “Date and Time”.
13. Click the “Time Zone” tab.
14. If the system is used in a region that practices Daylight Savings, verify that the “Automat-
ically adjust clock for daylight savings changes” check box is checked; otherwise,
verify that the check box is not checked.
NOTE If the system is used in a region that DOES NOT practice Daylight Savings, do not
set the Time Zone to the local region; this will cause the system to display a 535
EHA message. Set the Time Zone to a nearby region that does practice Daylight
Savings to avoid the 535 EHA message.
15. Select the appropriate Time Zone and then select “OK”.
16. Close the “Control Panel” window by clicking the “X” in the upper right corner of the win-
dow.
17. Close the "SIP Desktop" by clicking the “X” in the upper right corner of the bar labeled
“10.0.0.8” at the top of the screen.
18. At the “Disconnect Windows session” dialog box, select “OK”.
19. Close the “Service Toolbox” window by clicking the “X” in the upper right corner of the
window.
20. Select “Quit” (or "Disconnect" if using Uplink).
22. Continue to the next procedure: Restore the Network Duplex Speed.
Restoring the Ê Restore the Network Duplex Speed

Network Duplex
NOTE If you recorded a value for the Network Duplex Speed while saving system settings,
Speed Setting continue with this procedure; otherwise, skip to page 22, Restore the Printer Associ-
ations.

2. Select “Print/Network”.
3. Select the “Global Config” tab.
4. Set the “Speed and Duplex” to the value that you recorded earlier. After changing the
value, a restart required message is displayed as soon as you click a different tab or but-
ton.
5. Select “OK”. The system will reboot.
6. Continue to the next procedure: Restore the Printer Associations.
Restoring the Ê Restore the Printer Associations

Printer
NOTE If you recorded Printer Associations earlier when saving system settings, continue
Associations with this procedure; otherwise, skip to page 22, Perform the Full System Diagnos-
tics.

2. Select “Print/Network”.
3. Select the “Device Selection” tab at the top of the display and then select "Printer".
4. Reconfigure the printer associations that you recorded earlier.
5. Continue to the next procedure: Perform the Full System Diagnostics.
Performing the Ê Perform the Full System Diagnostics

System 1. Confirm that all transducers are disconnected.
Diagnostics 2. Press the <Setups> key.
5. Select the “Test and Utilities” tab.
6. Select “System” and then select “Execute”. The system will run the diagnostic tests,
which requires approximately 15 minutes to complete. When complete, the Executive
Summary Result column indicates either PASS or FAIL. Verify that the system passes all
tests. Troubleshoot and repair any tests that failed before proceeding further.
8. Select “OK” at the restart required message. The system reboots.
Completing the Installation
7 Completing the Installation
Completing the Ê Verify System Functionality and Report Completion of the Upgrade
Installation 1. Verify that the system is fully functional, including the OEM(s) and network printing capa-
bilities (if applicable).
2. Report completion of this upgrade per Field procedures.
3. Return log files to the factory using FTP or email.
NOTE Following the upgrade, some systems display an error indicating that the hard disk
drive cable was incorrectly installed. This error is not due to the upgrade, but
appears because of new diagnostics in the software (since Vision 2007) that can
detect this cabling issue. Please see Appendix D: Hard Drive Cable and System
Performance Issues on page 28 for additional information.
END OF INSTRUCTIONS - APPENDICES FOLLOW
Appendix A: Indentifying System Hardware Type
Appendix A: Identifying System Hardware Type

Indentifying
There are 4 major hardware configurations of systems in the field:
System Hardware
Type • Non-SAMI systems (A.0 cart configuration).
• SAMI systems (B.0 cart configuration).
• Revision 2.1 20" (widescreen) monitor system (without UMB) (C.0 cart configura-
tion; some systems have no service label).
• UMB (Unified Motherboard) systems with a single computer (D.0 cart configura-
tion; some systems have no service label).
FSEs should have no problem identifying currently released A.0 and B.0 sys-
tems. B.0 systems have a hardware label inside the back door that says "Hard-
ware Rev B.0". This has the SAMI hardware. The UMB and Revision 2.1
systems are more difficult to identify from the outside. They both have 20"
(widescreen) digital monitors. The easiest method to tell them apart is to look at
the AVIO where the cables are attached. These are quite different. See Figures
A.1 and A.2 below.
USB connectors
near top
USB connectors Figure A.2

Figure A.1
near bottom D.0 and E.0 Cart
C.0 Cart

Checking the Size
of the System HDD
CAUTION! Vision 2008 software requires systems to have a 250 GB HOST Hard Disk Drive (HDD). The
DVD process will fail if the HOST HDD is too small, leaving the system with no operating sys-
tem.
Check the size of the system hard disk drive by doing the following:
1. Enter Tech Admin.
2. Launch the Service Tool Box.
3. Select Admin Tools.
4. Select Computer Mgmt.
5. Select Disk Management.
Check the Properties of Disk 0: It should read 232.88 GB (some space is not used).
Appendix C: Re- Re-optimized Transducers that TSPs (Quick Saves) will not Restore
optimized Trans-
(Applies to systems below 3.0.0.510 software)
ducers that TSPs
(Quick Saves) will iU22
not Restore
Transducer Mode of Use Optimized Transducer Mode of Use Optimized
C5-2 Contrast General 3D6-2 Contrast General
C5-2 Contrast ADI 3D6-2 Abdomen General
C5-2 Intervention 3D6-2 Intervention
C5-2 Contrast Intervention 3D6-2 Contrast Intervention
C8-4v Contrast General 3D6-2 Abdomen Renal
C9-5ec Contrast General 3D6-2 OB Early
L15-7io MSK Superfic 3D6-2 OB Fetal Echo
L15-7io Epiaortic 3D6-2 OB General
L15-7io Vascular Intraopt V6-2 Contrast General
L15-7io Vascular Superfic V6-2 Abdomen General
L12-5 MSK General V6-2 Intervention
L12-5 MSK Superfic V6-2 Contrast Intervention
L12-5 Sm Parts Breast V6-2 Abdomen Renal
L12-5 Sm Parts Thyroid V6-2 OB Early
L17-5 MSK General V6-2 OB Fetal Echo
L17-5 MSK Superfic V6-2 OB General
L17-5 Sm Parts Breast 3D9-3v Gyn Fertility
L17-5 Sm Parts Thyroid 3D9-3v Gyn Pelvis
L8-4 Contrast General 3D9-3v OB Early
L9-3 MSK General 3D9-3v OB Fetal Echo
S7-2omni Card Adult 3D9-3v OB General
TCD-2 TCD 3D9-3v Urology Bladder
TCD-2 Orbital TCD X3-1 Contrast General
S4-1 Contrast General X3-1 Abdomen General
S4-1 Contrast ADI X3-1 Intervention
S5-1 Abdomen Renal X3-1 Contrast Intervention
S5-1 Abdomen Vascular X3-1 Card Adult
S5-1 Card Adult X3-1 OB Fetal Echo
S5-1 Card User X3-1 OB General
S5-1 TCD T6H Card Adult
S5-1 Contrast Sm Window S5-1 Orbital TCD
Appendix C Re-optimized Transducers that TSP's (Quick Saves) will not Restore
(cont.): Re-
(Applies to systems below 3.0.0.510 software)
optimized Trans-
ducers that TSP's iE33
(Quick Saves) will
not Restore Transducer Mode of Use Optimized Transducer Mode of Use Optimized
S3-1 Card Adult
C5-2 Renal S5-1 Contrast Low MI
C5-2 Abdomen Vascular S5-1 Contrast LVO
C5-2 Ob Fetal Echo S5-1 Adult General
C8-5 Carotid S5-1 Pediatric CHD
L15-7io Epiaortic S5-1 Contrast Sm Window
L15-7io Vascular Intraopt S5-1 TCD
L15-7io Vascular Superfic S5-1 Orbital TCD
X3-1 Adult Echo S7-2omni Adult Echo
X3-1 Contrast Low MI S7-2omni Contrast LVO
X3-1 Contrast LVO S7-3t Adult Echo
X3-1 Pediatric S7-3t Pediatric
T6207 Adult Echo S8-3 Adult Echo
T6207 Pediatric S8-3 Pediatric CHD
T6H Adult Echo TCD-2 TCD
T6H Contrast LVO TCD-2 Orbital TCD
S12-4 Adult Echo TEST5MHz Arterial
S12-4 Pediatric TEST5MHz Venous
S5-1 Renal X7-2 Adult Echo
S5-1 Abdomen Vascular X7-2 Pediatric
S5-1 Adult Echo S4-1 Intervention
S5-1 Contrast S4-1 Contrast Intervention
Appendix D: Hard Drive Cable and System Performance Issues
Appendix D: Hard Hard Drive Cable and System Performance Issues

Drive Cable and
Vision 2007 software has been designed to detect if the SIP hard drive cables
System Perfor- connected to the motherboard or Promise PCI PCB are installed backwards.
mance Issues The following error message will be displayed on the system at boot-up (and is
often seen after an upgrade due to new error detection capabilities in Vision
2007):
If you encounter this, verify the IDE connection between the motherboard and
the hard drive or the Promise PCI PCB to the hard drive. The blue connector
should plug into the motherboard or the Promise PCI PCB and the black one
should connect to the drive.
NOTE It is easier to see the color of the connector if you remove it.
Also verify that the BIOS is set correctly for the proper DMA performance.
Enter the BIOS and select STANDARD BIOS FEATURES then highlight IDE
PRIMARY MASTER and hit enter and the page underneath will open. The IDE
PRIMARY MASTER on that page should be set to AUTO or MANUAL. (you will
need a video card and keyboard to do this)
It is a good idea to check the IDE cable on the HOST computer as well. If it is
reversed, it will reduce the bandwidth. If you already have the system open,
simply verify that the blue connector of the IDE cable between the Host Mother-
board & Hard drive is connected to the motherboard & the black connector is
connected to the hard drive.
If you do not see the error message on boot up, you can verify the HOST com-
puter IDE cable by running the Test Host HDD utility in Tech Admin, Tests &
Utils, Service Toolbox. After you run the test, view the results by using the
right slide bar, and look for disk c bandwidth & RAID total bandwidth.
disk c bandwidth = ~42.66… ( + %4)

RAID total bandwidth = ~35.93… ( + %4)
If the values are ~ 30% lower than above, most likely the cable is installed incorrectly.

Accessing Tech This system's service tools/diagnostics are contained within the Tech Admin feature. Access to
Tech Admin is a two-step process for systems below 4.0.x.x.First you must activate a 3-day
Admin
license option, and then you must supply a password. This can be done either manually, or
through the use of Uplink. Following are the procedures for the two methods. The Uplink
method is the recommended method.
For systems at 4.0.x.x or higher, you can use your IST Smart Card to access Tech Admin. See
Method 3 below.
Method 1 (Uplink Automatic Method)
1. Do the following to use Uplink 4.4 or higher to activate and enter Tech Admin using
Direct Connect:
•
Connect a PC with Uplink to the system using a LAN cable.
•
Activate Uplink 4.4. on the PC.
•
Select the Uplink Direct Connect Mode (see Uplink Instruction Manual).
•
Press CTL-U on the system keyboard once Direct Connect Mode is selected on
PC.
2. Once connected, the License Option and Password will be automatically entered.
3. You can now access Tech Admin on the PC or on the system.
Method 2 (Manual Method)
1. Do the following to determine if the Tech Admin feature is active:
• Press the <Setups> key to enter Setups.
• Select the "Config/Test" button on the display.
• Look to see if there is a Tech Admin Tab on the top of the display. If one is not vis-
ible, you must enable a Tech Admin Temporary License Option.
2. Do the following to activate the Tech Admin License Option:

• Press the <Setups>key.
• Select "About" and then record the Chip ID: 00000_ _ _ _ _ _.
• Use Uplink to generate a 20 digit License Option code, or call RTAC for assis-
tance.
• Select "Config/Test".
• Select the "License Option" Tab at the top of the screen.
• Select "Enable Temporary License Options".
• Enter the 20 digit License Option code, and then select “SUBMIT”. The system
will reboot.
• After the system fully boots up, press the <Setups> key and then select "Config/
Test".
• Select the "Tech Admin" tab at the top of the screen.
• If you know the Tech Admin User Name and Password, enter them into the appro-
priate fields; otherwise, generate a Super User password by entering the "Key1"
information shown on the system's display into Uplink Super User Access Key
generator (or call RTAC for assistance).
Key1 Number: _____________________________________
SuperUser Password: _______________________________
• Type the generated key into the Password field and then select “Login”.
Method 3 (Using your IST Smart Card to Access Tech Admin/System Status)
3. Select the “Service Status” tab.
4. Enter your IST password.
5. Select “Login”.

Setting the System
1. If, after setting the main power switch to the OFF position, the LED on the rear of the sys-
to Full Power- tem stays on, do the following to set the system to a full power down condition:
Down • Set the main power switch to the ON position.
• Turn on the system's power using the Standby switch
CAUTION! In the following Step, DO NOT press the Standby switch, only the main power switch is to be
used to turn OFF the system power. Using the Standby switch may cause the HOST and SIP
assemblies to become out of sync.
• Count ten seconds and then set the main power switch to the OFF position.
• Verify that the LED on the rear of the system turns off within one minute.
2. If the LED on the rear of the system is NOT OFF, go to Step 3;

--OR--
If the LED on the rear of the system is OFF, set the main power switch to the ON position,
turn on the system's power using the Standby switch, and then return to the installation
instructions.
3. Do the following:
• Remove the system's rear cover.
• Remove the system's rear shield.
• Remove the retaining screw from the bottom of the HOST assembly.
• Slide the HOST assembly and AVIO RIP PCB from the back of the system.
• Disconnect the battery cable from the AVIO RIP PCB (second cable up from the bot-
tom). Verify that the LED on the rear of the system turns off.
NOTE If the LED does not turn off, this indicates a failure of the battery charging circuit or
power down circuit. Troubleshoot and repair before proceeding further.
• Connect the battery cable to the AVIO RIP PCB.

• Slide the HOST assembly and AVIO RIP PCB into the system and secure the HOST
assembly using the original hardware.
• Install the rear shield using the original hardware.
• Install the rear cover using the original hardware.
• Set the main power switch to the ON position.
• Turn on the system's power using the Standby switch.
• Return to the installation instructions.
Appendix G: FEC Flash Failure Recovery
Appendix G: FEC FEC Flash Failure Recovery

Flash Failure
1. If the FEC flash process has failed, do the following to recover:
Recovery
• With the system running, set the
main breaker on the rear of the
system to the Off position.
• Set the main breaker to the On
position.
• Using a small, non-conductive
item press the Deconfig Latch
switch on the AVIO RIP PCB; see
Figure G.1. The switch will light up
when pressed successfully.
• Turn the system’s power on using
the Standby switch.
2. The system should continue with the Deconfig

software installation process. If it does Latch
not, repeat Step 1 until the system
continues properly.
3. If, after performing Steps 1 and 2, the
system displays a black screen with a
white text message and Setups/Shut-
down buttons, verify that the Deconfig Figure G.1
Latch switch on the rear of the AVIO Deconfig Latch
RIP PCB is not lit. If the Deconfig
Latch switch is lit, do the following:
• With the system running, set the main breaker on the rear of the system to the Off
position.
• Set the main breaker to the On position.
• Turn the system’s power on using the Standby switch and verify that the Deconfig
Latch switch is not lit.
4. Return to the installation instructions.

Philips Medical Systems Ultrasound: Document Number

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Philips Medical Systems Ultrasound: Document Number

Uploaded by

Copyright:

Available Formats

PHILIPS MEDICAL SYSTEMS ULTRASOUND

Move the Deleting Duplicate Annotation Lists section to immediately

See PDM for approvals

Critical Issue Instructions

After the installation is completed, the Network Duplex Speed set-

Following this upgrade to systems below Vision 2007, TSPs (Quick

Prior to installing this upgrade, refer to Service Bulletin INT-059

Important Ê Please review the following information BEFORE starting this

The BIOS password has changed in Unified Motherboard (UMB)

For systems below Vision 2008, there is a new version of QLab

Analysis Pkg Setups Setting (iE33 systems only): If the system

Following the upgrade, some systems will display an error asking

software. Allow more

2 Preparing for the Installation

Preparing the Ê Prepare the System for the Upgrade

3 Saving System Settings and Running

Backing Up Ê Backup the System Settings

3. Insert a blank CD/DVD into the DVD drive.

Backing Up Ê Backup the System Settings

7. Select “OK” to close this dialog box.

Ê Backup the LO File and Tech Admin Users

Recording the Ê Record the Network Duplex Speed

1. Select the “Security” tab.

Recording the Ê Record the Printer Associations

Assoc to Acquire Key Association to Print:

Assoc to Control Panel Association to Alt Print:

Assoc to Report: Association to Report:

6. Remove the CD/DVD from the system.

Running the Ê Run the Full System Diagnostics

Downloading Ê Download and FTP the System Error Logs

Ê Download and Email the System Error Logs

1. Insert a blank CD/DVD into the DVD drive.

4 Installing Software in a Non-UMB

Installing Ê Install Vision 2008 Software in a Non-UMB System at 4.0.x.x or Higher

Replacing the Ê Replace the Host HDD

1. Turn the system’s power off.

Setting the Ê Set the System BIOS

3. When “Install Message #3” is displayed, press any key to continue.

Ê Load the SIP OS Software

Resetting the Ê Reset the System BIOS

5 Installing Software in a UMB System

Installing Ê Install Vision 2008 Software in a Non-UMB System at 4.0.x.x or Higher

Setting the Ê Set the System BIOS

2. Reboot the system using the Standby switch.

6. Highlight “1st Boot Device” and press <Enter>.

10. Press <ESC> to return to the main menu.

17. Continue to the next procedure: Load the UMB Software.

Installing Ê Load the UMB Software

For iU22 systems, continue to the next step.

7. Continue to the next procedure: Reset the System BIOS.

Resetting the Ê Reset the System BIOS

6 Configuring, Calibrating, and Testing

Verifying the Ê Check the Hardware Configuration

2. Enter “Tech Admin” (see Appendix E: Accessing Tech Admin).

8. Continue to the next procedure: Restore the System Settings.

Restoring the Ê Restore the System Settings

14. Remove the CD/DVD from the system.

Deleting Ê Delete Duplicate Annotation Lists

1. Press the <Setups> key. The “System Settings” window is displayed.

Calibrating the Ê Calibrate the Touch Panels

Setting the Ê Set the Time Zone in a Non-UMB or UMB System

Restoring the Ê Restore the Network Duplex Speed

1. Press the <Setups> key.