SANDEEP SAMUEL KONDURI Email:

Phone:
Business Analyst Address: Dublin, Ireland
L: LinkedIn linkedin.com/in/sandeepsamuelkonduri

Summary:

Results-driven Technical Business Analyst with 3 years of experience in managing Cloud projects on AWS and Agile methodologies.
Proficient in software development using programming languages like Python and Java, and skilled in implementing DevOps practices,
CI/CD pipelines, and infrastructure automation with tools, such as Jenkins and Terraform. Expertise in IT operations and maintenance,
ensuring smooth system functionality and performance. Experienced in risk management, change management, and collaborating with
clients to gather requirements and document Business Requirement Documents (BRDs) and Software Requirement Specifications (SRS).
Strong knowledge of cloud infrastructure, networking, and security. Effective in stakeholder liaison, problem-solving, and delivering
innovative solutions within budget and timelines.

Skills Highlights:

Core Skills: Requirement Gathering, Change Management, Risk Management, Technical Documentation, Process Modelling, Swim lanes
UML, Monte Carlo Analysis, Cloud Technical Support, Cloud computing, Containerization, Cloud Networking, Network design,
Infrastructure monitoring, Webservices, CI/CD, DevOps

Technical skills: Power BI, IBM Watson, SQL, Git, AWS, Docker, SRT, TCP/IP, UDP, MQTT, LAN, WAN, IPV6, VPN, DNS, DHCP, ICMP, FTP,
TELNET, SSH, Microsoft Office Suite, HTML5 and CSS3, Linux, OpenShift, Kubernetes, Ansible, PowerCLI, JIRA, Apache Hadoop, HDFS,
Apache Spark, Jupyter Notebook, AWS, VMWare vSphere, Open stack, Elastic Beanstalk, Microsoft Failover Cluster, HPSA, OMI, Service
Now, Logic monitor, MariaDB, Shell and BASH, Google

Professional Experience:

Product Analyst Accenture Aug’22 – Present

As a Product Analyst, conducted prioritisation and backlog management, ensuring alignment with business goals with respect to
resolving Product issues, conducting user acceptance testing and analysing product performance.

• Gathered and analysed requirements from stakeholders to define product scope and features.
• Collaborated with cross-functional teams to develop and maintain the product roadmap aligned with business goals.
• Conducted market research and competitive analysis to identify trends and customer needs.
• Created user stories and defined acceptance criteria for effective communication of product requirements.
• Prioritised product features and managed the product backlog based on customer value and business impact.
• Managed Liaison between the development team and stakeholders, ensuring communication and managing expectations.
• Developed and maintained product documentation, including user guides and technical specifications.
• Worked with QA teams and end-users to define test plans and conduct user acceptance testing.
• Assisted in product launch activities, including training, marketing collateral and ongoing customer support.
• Analysed product performance metrics and customer feedback to identify opportunities for product enhancements.

Associate Business Analyst Valley Info Systems May’18 – Oct’20

• Collaborated with stakeholders to gather and analyze business requirements for cloud deployment, ensuring alignment with
technical capabilities and objectives.
• Translated business requirements into technical specifications, including infrastructure design, network configuration, security
measures, and scalability considerations.
• Worked closely with cross-functional teams, including cloud architects, developers, and operations teams, to ensure smooth
and efficient cloud deployment.
• Conducted risk assessments and develop mitigation strategies for potential issues during cloud deployment, such as data
migration, application compatibility, and service disruptions.
• Defined and document technical processes and workflows, ensuring clear guidelines for cloud deployment activities and
maintaining compliance with industry standards and best practices.
• Facilitated communication between technical and non-technical stakeholders, bridging the gap and ensuring a shared
 understanding of project requirements, progress, and deliverables.
• Performed continuous analysis and monitoring of cloud infrastructure and applications, identifying areas for optimization, cost
efficiency, and performance enhancements.
• Assisted in troubleshooting technical issues during cloud deployment, collaborating with technical teams to investigate and
resolve issues promptly.
• Drove the implementation and adoption of cloud-related tools, technologies, and processes, supporting automation,
monitoring, and security measures.
• Provided enhanced oversight of AWS cloud experience, combining proactive guidance with regular service reviews and
escalation support for issues critical to the client business and cloud availability.
Achievements:
• Successfully led the cloud deployment project for a global e-commerce platform, resulting in seamless migration of critical
applications to the cloud, reducing infrastructure costs by 30% and improving scalability and performance.
• Developed and implemented a robust cloud security framework, ensuring compliance with industry standards and protecting
sensitive customer data, resulting in zero security incidents.
• Streamlined the cloud deployment process by introducing automated provisioning and configuration management, reducing
deployment time by 50% and increasing operational efficiency.
• Supported over 10 clients by solving complex 25 problems per month and troubleshooting technical problems and using
sophisticated security and information-collecting tools.
• Collaborated with a team of 5 cloud support engineers clearing 1000 case backlogs in 2 months in the client's cloud group
product group with an exceptional quality score average of 97.8%.

Clerical Officer Health Service Executive Jun’22 – Aug’22

• Managed data by maintaining, correcting, collating, interrogating, validating, and processing data, ensuring data integrity as
well as accuracy.
• Maintained and organized records filing systems, both computerized and paper-based, to ensure efficient retrieval and
storage of information.
• Assisted in preparing reports by collecting and analyzing relevant data, and presenting findings in a clear and concise manner.
• Provided necessary information and support to service managers, teams, clients, patients, and other stakeholders as required.
• Responded promptly and professionally to all communications, ensuring timely action and resolution.

Education:

MSc Cloud Computing Jan’21 – Mar’22

National College of Ireland

Modules Covered: Cloud Architectures, Cloud DevOpsSec, Cloud Platform Programming, Blockchain Concepts, Scalable Cloud
Programming, Fog & Edge Computing, Cloud Machine Learning.

Dissertation: Prediction of fault in power generator using mining algorithm and artificial intelligence.
● Researched how machine learning helps in identifying and classifying power fluctuations by using different algorithms
such as Naïve Bayes, Sequential pattern mining, and regression algorithms.
● Found the accurate algorithm and best approach to control the power fluctuations and deployed the applications into
the cloud using Google Cloud.

Bachelor in Computer Science Sep’14 – May’18

Jawaharlal Nehru Technological University

Modules Covered: Data Structures, Computer Networks, Software Engineering, Database Management Systems, Web
Technologies, Object-Oriented Programming, Broadband Communication Systems, Data Mining, Wireless Networks