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1 Preguntas resueltas

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RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the learning pages of this section you can do the
assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
4 Preguntas resueltas
5 Preguntas resueltas
RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the
learning pages of this section you can do the assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
6 Preguntas resueltas
RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the learning pages of this section you can do the
assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
 7 Preguntas resueltas
RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the learning pages of this section you can do the
assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
8 Preguntas resueltas
9 Preguntas resueltas
10 Preguntas resueltas
11 Preguntas resueltas
RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the learning pages of this section you can do the
assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
12 Preguntas resueltas
RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the learning pages of this section you can do the
assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
13 Preguntas resueltas
RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the learning pages of this section you can do the
assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
14 Preguntas resueltas
RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the learning pages of this section you can do the
assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
15 Preguntas resueltas
RSA - QLD WA SA NT - SITHFAB002 Are you ready for assessment?
Are you ready for assessment?
Now that you have made your way through the learning pages of this section you can do the
assessment.
You must answer all questions in a section correctly before you can move onto the next
section of the course. Yes, even if you only get one wrong.
If you FAIL any questions in a section you are required to answer all the questions for
the section again. You must get all questions for a section correct in one attempt before
the course will let you move onto the next section.
If you do not feel ready for assessment, here are a couple of tips: 
 Review your notes
 Read the section
 Start your assessment when you feel ready
Click "Next" to begin the assessment.
16 Preguntas resueltas
Final
RSA - QLD WA SA NT - SITHFAB002 Final Assessment Information
Final Assessment Information
In this section there are two types of assessment:

 4 video questions
 4 written questions

The video assessments require you to refuse service to a range of customers including:

 those who appear to be under the effect of illicit substances or other drugs
 those in emotional or physical distress
 those with no food consumption during extended service of alcohol
 one compliant customer
 one customer who refuses to leave.

To complete the video questions, you need one (1) - only one - of the following: 

1. Webcam
2. Video camera from which you can upload a file, or
3. Smartphone with internet access and video camera.

Record in the LOWEST resolution possible. Detailed instructions of how to use the video
software ar on the assessment slide.

1. Click to download video instructions.

HINT 
Before you hit the "Submit Assessment" button, ensure you can see "Video
Submitted” and a green box. See picture below: 

  

2. Video response

You are working behind the bar in a busy nightclub. You’ve noticed one patron
who has very suddenly started showing signs of illicit substance use. Her eyes
are red and glassy; her coordination and speech are affected. She approaches
the bar and orders a drink:
 
 
You are required to record exactly what you would say to her to refuse to serve
her, including any legal or house policy requirements.

3. Video response

Following on from the previous question; the woman becomes very upset, starts
crying but agrees she won’t drink anymore. You’ve decided it’s time for her to
leave the premises.
Please ask the woman to leave the premises. Record exactly what you would say
to her.
5.Video response
You’re working behind the bar at the local football club, when Jim and his mate approach the
bar. You know they’ve been drinking all afternoon, and haven’t had anything to eat. They’re
both displaying signs of intoxication.
You are required to record exactly what you would say to Jim and his mate to refuse them
more alcohol, and any legal or house policy requirements

1. Video Response
Following on from the previous question, watch the video below to see Jim and his
mate's reaction to being cut off.
Your house policy states  any customers that are abusive, threatening or disruptive must leave
the premises.   

2. Written response
Watch the video below and answer the questions that follow.

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