MANAGEMENT

Lecture 3.1 Planning - SMART Goals

Lecture Outline
 Planning
 Introduction to Goals
 Examples of goals
 Importance of goal setting
 SMART Goals
 Specific
 Measurable
 Achievable
 Relevant
 Time-bound
 Reaching Goals
 Comprehension Quiz
Your goal
What is your goal?
Write one of your own goals below:

________________________________________________________________

________________________________________________________________

________________________________________________________________
Now, consider the following goal:

My goal is to lecture management in a way that 70% of the 2020 Transition

students achieve B+ in their mid-semester exam in Feb 2020 by checking

the understanding of key concepts of each lecture through comprehension

quizzes and consultation with class teachers. Doing this, I can assist their

academic progress towards entering an Australian university.

Now, consider the following goal: How do I know that I have
Is it realistic? achieved my goal?
My goal is to lecture management in a way that 70% of the 2020 TPA
Who? What?
Do I have a deadline for my goal to be achieved?
students achieve B+ in their mid-semester exam in Feb 2020 by checking
When? How?
the understanding of key concepts of each lecture through comprehension
Does this fit into my overall aim?
quizzes and consultation with class teachers. Doing this, I can assist their
Why?
academic progress towards entering an Australian university.

Specific Measurable Achievable Relevant Time-bound

SMART goal
What is wrong with your goal?
 Your goal is not SMART.

www.smart-goals-guide.com
What do Managers do ?

Planning Organizing

Leading Controlling
POLC - Planning
 Planning:
 Defining goals for future organisational performance and

deciding on the tasks and use of resources needed to attain

them.
Setting Goals – SMART goals
(Workshop 4)

Action Planning (Workshop 5)

Prioritisation of tasks
(Workshop 4)
Introduction to Goals
 What is a goal?
 Goal: The object of a person’s ambition or effort.

www.graduatejobsouth.co.uk

https://polkcounty.files.wordpress.com/2016/02/buyers.
goaltriangle.com

michaelhyatt.com

https://thumbs.dreamstime.com/z/successful-businessman
Why are goals important?
 At a Harvard MBA program graduate students were
asked, “Have you set clear, written goals for your future
and made plans to accomplish them?”
Percentage of Students

NO GOALS 84

GOALS NOT IN WRITING 13

WRITTEN GOALS 3

0 10 20 30 40 50 60 70 80 90

Percentage of Students
Results?
 10 years later the same group Goals to Income
was interviewed again… 120

 The 13% of the class who had 100

goals, but did not write them
down, was earning twice the 80
amount of the 84% who had
no goals. 60

 The 3% who had goals 40

written down, earned an
average of 10 times as much 20
as the other 97% of the class.
0
No Written Goals not Written
Goals written Goals
(Source: from the book What They Don’t Teach You in the Harvard Business School, by
Mark McCormack) Student Percentage Income Per Dollar Percentage
So………..Consider these statements

https://i.pinimg.com/736x/55/3a/68/553a68c6d5700616765f3547d8933212--setting-goals-goal-settings.jpg
 Benefits of Goal Setting

 Setting goals makes you more successful because it:

 Provides clearer focus as to what is important
 Increases motivation
 Gives you control of your future
 Leads to clarity in decision making
 Gives you a sense of personal satisfaction
 Provides direction
 Gives you a sense of purpose in life

http://blog.mrupatel.com/wp-content/uploads/2013/07/featured_image-copy-940x360.jpg
SMART Goals
Acronym:

https://vignette.wikia.nocookie.net/habitrpg/images/2/28/SMART-goals.png/revision/latest?cb=20170701220113
Why use SMART Goals ?
 Give structure and weight to your goals
 SMART goals should be
 Easy to understand
 Achievable
 Have a clear point of success

https://sites.google.com/site/eplearningworkshop/key-components/goal-settings
 SMART GOALS - Specific
 Being specific is when you state or write exactly what you want to
accomplish.
 What: What do we want to accomplish?
 Why: Specific reasons, purpose or benefits of accomplishing the goal.
 Who: Who is involved?
 Where: Identify a location
 Which: Identify requirements and constraints 约束

https://sites.google.com/site/eplearningworkshop/key-components/goal-settings
SMART GOALS - Specific

Specific Goal:
Sample Goal:
I want to increase I want to
________________________________________________

profit. increase profit

________________________________________________

by increasing
________________________________________________

the sale of
________________________________________________

iPhones.
________________________________________________

________________________________________________
pix11.com
 SMART - Measurable
 Measurable – you must be able to demonstrate and evaluate the
extent to which your goal is achieved. It lets you know how your
goal is going. 你必须能够展示和评估你的⽬标实现的程度。它让你知道你的⽬标进展如何。

 Allow you to reach milestones ⾥里里程碑碑

 A Number (date, time, distance, weight, dollar value)

 “How will I know when it is accomplished ?”

 “How Much”?
 “How Many”?

 How is the goal measured ?

 What determines success?
 can it be accurately reflected?

https://sites.google.com/site/eplearningworkshop/key-components/goal-settings
SMART - Measurable

Measurable Goal:
Sample Goal:
I want to increase I want to
________________________________________________

profit by increasing increase profit

________________________________________________

the sale of iPhones by increasing

________________________________________________

the sale of
________________________________________________

iPhones by
________________________________________________
200%.
________________________________________________
SMART - Achievable
 Goals should be challenging,
but achievable.
 You should be able to achieve
the goal given your skills,
resources and time frame. Is it
realistic?
 Are there factors beyond your
control to be considered?
 Can you maintain your
motivation?

https://sites.google.com/site/eplearningworkshop/key-components/goal-settings
SMART - Achievable

Achievable Goal:
Sample Goal:
I want to increase I want to
________________________________________________

profit by increase profit

________________________________________________

increasing the sale by increasing

________________________________________________
of iPhones by the sale of
________________________________________________
200%.
iPhones by
________________________________________________

30%.
________________________________________________
SMART - Relevant
 Your goal must fit in with key responsibilities.
 Your goal must align with your objectives or the
organisation’s strategic plan.
 You may have many goals, focus on the most relevant to
the task for the objective to be achieved.
你的⽬标必须与主要职责相适应。
你的⽬标必须与你的⽬标或组织的战略计划相⼀致。
你可能有很多⽬标，集中在最相关的任务上以实现⽬标。

https://sites.google.com/site/eplearningworkshop/key-components/goal-settings
SMART - Relevant

Sample Goal: Relevant Goal:

I want to increase I want to increase

________________________________________________

profit by profit by
________________________________________________
increasing the sale increasing the sale
________________________________________________
of iPhones by 30%. of iPhones by 30%.
________________________________________________
This will help meet
________________________________________________
the company’s
________________________________________________
mission statement.
SMART - Time-Bound
 A specific time frame in which the goal is to be achieved.
要达到⽬标的具体时间范围。
 Cannot be open ended. 不可能是开放的。
 Allows us to monitor progress. 允许我们监控进展。
 Example
 We can track monthly progress towards achieving our goals on a
weekly basis and reassess effort towards achieving this goal.

https://sites.google.com/site/eplearningworkshop/key-components/goal-settings
SMART - Time-Bound

Sample Goal: Time Bound Goal:

I want to increase I want to increase

________________________________________________
profit by increasing profit by increasing
________________________________________________
the sale of iPhones the sale of iPhones
by 30%. This will by 30% before
________________________________________________

help meet the December 2019.

________________________________________________
company’s mission
statement. This will help meet
________________________________________________

the company’s
________________________________________________
mission statement.
 Overall SMART Goal:

 Original Goal: I want to increase Profit

 SMART Goal: I want to increase profit by

increasing the sale of iPhones by 30%
before December 2019. This will help
meet the company’s mission statement.

www.smart-goals-guide.com
Managers and Smart Goals
 Managers use smart goals to achieve their objectives like
anyone else might.

 In addition, SMART goals:

 Allow employees working for the manager to be clear about
their tasks.
 Allow the manager to keep employees accountable.
 Assist in controlling.
 Motivate employees through milestones.
 Encourage optimal performance.
 Help employees understand the why of their work.
 Commit employees to deadlines.
 Your Turn
 Go back to slide 3.
Let’s make our goals SMART: www.smart-goals-guide.com

________________________________________________________________

________________________________________________________________

________________________________________________________________
Useful Websites:
 https://www.youtube.com/watch?v=d6o5PyJM3bY

 http://www.news.com.au/finance/business/things-
every-successful-person-has-in-common/story-
fn5lic6c-1226786824062
Reaching Goals
Reaching goals
 Characteristics that will help:
 Grit 毅⼒力力
⾃自信
 Self belief 决⼼心
韧性
 Determination www.pinterest.com

 Resilience
 Obstacles to achieving goals
 Badly set goals
badly设定⽬目标
 Negativity 消极
冷漠
 Apathy 恐惧

 Fear

spartanworkoutblog.com
Prioritising tasks 优先任务

 Once a manager has established a goal they need to

begin to prioritise tasks.
Decide a rank/order of
importance

 This allows a manager to better create an action plan.

A document that lists what steps

Action planning will be a manager must take in order to
elaborated on in the next achieve a specific goal.
lecture (Lecture 4).
General Information
 Journal Information

 Journal submissions are due on Friday in week 4 by 1:00 p.m.

 Be sure to improve on your practice journal from week 3.

 The topic of this entry is ‘The POLC Framework’.

Journal Assessment
Need help?
 For further help refer to :
 https://student.unsw.edu.au/reflective-writing
 Guide to Writing Reflective Journal Entries on Moodle
 Attend consultations: