Working for Arriva

London as a Bus Driver

ARRIVA LONDON

North London
Bus Driver Information Checklist

As part of the Arriva Bus Driver recruitment process, you need to be aware of the information provided in this checklist. Please
read carefully and complete the relevant sections. You will need to sign to confirm you understand the information that has
been provided.

LOCATION

North London Location - Ash Grove, Barking, Clapton, Edmonton, Enfield, Palmers Green, Tottenham, Wood Green

We will consider your preferred garage where possible, however due to the recruitment needs of the business there is no guarantee
that we will accommodate this, so you need to be prepared to work at any of the garages in the location of which you are applying
(North or South London). Your assigned garage will be confirmed after training.

Please indicate your first and second preference garages:

1. ________________________________ 2. ________________________________

SHIFT WORK
Buses run seven days a week and your work pattern would reflect that. Bus drivers work variable shifts which can start from as early
as 4am and can finish as late as 2am. There are late, early shifts and middle shifts as well as spread overs (split shifts). Spread overs can
be 10 – 12 hours and cover peak periods (7am to 9am and 4pm to 7pm on weekdays) and include a break of 2 – 4 hours of which
only 40 minutes is unpaid.
Shift patterns mean you could work 7 days in a row before your rest days. Working shifts is a lifestyle change and can have a huge
impact on your life if you have never worked shifts before. There may be occasions that you are allocated to work on short notice
(24 hours in advance).

You MUST be able to work the full range of shifts and you will not get a choice of shift pattern.
The following sample rota gives an idea of how the shifts work:

WEEK SAT SUN MON TUES WED THU FRI

1 REST REST Early Early Early Early Early
2 Early REST REST Late Late Late Late
3 Late Late Late REST REST Early Early
4 Early Early Early Early Early REST REST
5 REST REST Late Late Late Late Late

Please note that some weeks will have split rest days meaning that you won’t be resting 2 days in a row.

You will have to work on a Bank Holiday if you are on the rota for that day.

Can you work ANY shift pattern: YES  NO 

Are you able to get to and from work at any of these times of day? YES  NO 

Do you have commitments that you do on the same day each week? YES  NO 

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 If yes, we cannot ensure that you will have a specific day off each week. This means you will miss this commitment if you are
scheduled to work. Do you accept this?
YES  NO 

Working at Arriva is a whole time occupation therefore if you do voluntary work or other work, you must declare this and seek
the agreement of your manager.

Will this be your SOLE, full time employment? YES  NO 

If no, please give details: _________________________________________________________

PAY

If you do not have a PCV licence, you will be paid £11.14 per hour or £423.32 (before deductions) per week during your training.
When you have passed training and start at garage you will then go on TIER 1

If you are a PCV holder with less than 12 months bus driving experience within the last 4 years, you will also start on TIER 1

Hourly Enhanced Hourly Min weekly earnings based on

Rate Rate* guaranteed 38-hour week.
TIER 1
£13.65 Time + ¼ £518.70
Start of Year 1
TIER 2
£14.34 Time + ¼ £544.92
Start of Year 2
TIER 3
£15.02 Time + ¼ £570.76
Start of Year 3
TIER 4
£15.70 Time + ¼ £596.60
Start of Year 4
TIER 5
£16.39 Time + ¼ £622.82
Start of Year 5
TIER 6
£17.10 Time + ¼ £649.80
Start of Year 6

If you are a PCV holder with more than 12 months experience within the last 4 years, you will start on TIER 2

Hourly Enhanced Hourly Min weekly earnings based on

Rate Rate* guaranteed 38-hour week.
TIER 2
£14.34 Time + ¼ £544.92
Years 1 & 2
TIER 3
£15.02 Time + ¼ £570.76
Start of Year 3
TIER 4
£15.70 Time + ¼ £596.60
Start of Year 4
TIER 5
£16.39 Time + ¼ £622.82
Start of Year 5
TIER 6
£17.10 Time + ¼ £649.80
Start of Year 6

Please note that guaranteed hours are 38 per week but average hours worked is 42 per week.

*Enhanced Hourly Rate is shown on the pay-slips as hourly units when working any of the following:

Hours worked between 21:00 to 06:00

Hours worked all day Saturday and Sunday
Working Rest Days and Overtime

Drivers get paid weekly on Fridays in arrears and payslips will be sent electronically to your email address.

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 TRAINING

Trainee (non-PCV Holders)

The training is intensive and involves you passing your theory and practical tests as well as your CPC qualification which enables
you to drive a bus. The training takes approx. 3 weeks to complete, including 7 days on the road bus driving, and there is a lot of
reading and studying involved.

On your first day of training, you will have an induction. And during your 1st week you will take three 3 tests:

Module 1a – Multiple Choice Theory

Module 1b – Hazard Perception
Module 2 – Case Study

(We will let you know what books you will need to get and give you access to our online training to help you revise before you
start your training).

Once you have passed your theory tests, you will then be sent for your practical training with one of our own driving instructors,
or with an external driving partner.

You will have regular reviews of progress while you are in training. If you are unable to reach the required standard for the theory
tests, practical driving, or CPC qualification, we may have to end your employment. The guarantee of a permanent job depends
on you passing all stages of the training.

When you have obtained your PCV licence with us, we ask that you stay with Arriva for a minimum of 2 years from your first day
at your Garage. If you leave within 2 years, we will reclaim either all or part of the £2000 training bond (depending on length of
service) from you, towards the cost of the training (More details on the Main Condition of Employment section 19).

PCV Holder
On your first day, you will attend Induction at our Training School. Depending on your current experience, you may be required
to do some training to bring you up to Arriva London’s standards.

FURTHER INFORMATION

Probation
After successful completion of training, you will go to garage and you will be on probation for 6 months. This may be extended if
not passed. The most common reasons for a driver failing their probation is due to attendance, timekeeping or accidents.

Career
There are opportunities to progress your career within Arriva. Vacancies include office positions, Temporary Driving Instructors,
Controllers and Garage Supervisors etc. and are open to all employees.

Alcohol and Drug Policy

As a bus driver, you will be responsible for carrying our customers safely to their destination. Therefore, Arriva has a very strict
alcohol and drug policy. You must be aware of being over the limit the next morning if you drink the night before your shift. As
part of our company policy we randomly test 10% of our workforce each year as they arrive at work.

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 BENEFITS

Oystercard - free Oystercard for travel on bus, tube, tram, Overground trains (NOT National Rail) and DLR for yourself. After 3
months service, you can have one nominee pass for someone who is over 16 and living at the same address as you (proof of
address will need to be provided). Your bus pass is a discretionary benefit provided by TfL and does not form part of your contract
of employment. Until the pass arrives you will be required to pay for your own travel costs, which will not be reimbursed for any
reason.

Arriva Pass - free UK travel on Arriva buses outside London

Holiday - you will be entitled to 20 days holiday per year. In your 2nd year onwards, these are to be taken in blocks allocated by
your garage manager, generally 5 days Jan-April and 15 days in May-Sept.

Uniform - free full uniform

Pension - You will be automatically enrolled into a workplace pension, contributions to the workplace pension will be made at the
rates applicable to you as notified by the Company from time to time. You may choose to opt out of this pension.

Required Documents

All applicants:
1. This Driver Information Checklist, Main Conditions, Drug and Medical Consent, Refence Authorisation form
2. Right to Work Documents: Passport/ Biometric Card/ Full size Birth Certificate
3. Photocard Driving Licence
4. National Insurance Number
5. 1 x Passport size photo
6. Driving Licence Summary

PCV Holders only:

Please also bring the following:
1. Driver Qualification Card
2. CPC Training Record
3. One of the following certificates, if you have it: BTEC in Professional London Bus Service Delivery, BTEC in Delivering a
Bus Service in London, or City and Guilds Professional Bus Driving for London.

REFERENCES

We will need references for the last 4 years which will be your previous employer/s during this period. Are you happy for Arriva
to contact your past employers?
YES  NO 
Can we obtain references from your current employer? YES  NO 

If you need further clarification of the information on this checklist, please contact the Recruitment Department.

Please confirm that you have read and understood all the information on this checklist.

First Name____________________________ Surname________________________________

Signature______________________________________________Date________________

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 MAIN CONDITIONS OF EMPLOYMENT
1. As this will be a full-time job you must not take part in any other business that requires your personal services
unless you have prior written consent from Arriva London.
2. You’ll need to pass the medical examination of Arriva London.
3. You must observe all the current rules and conditions of service. You will be given a rule book but if you’d like to
see the rest of the regulations ask your local manager to show them to you.
They include:
• Rates of pay
• Holidays and holiday pay
• Hours of work
• What happens if you are sick or injured
• Pensions
• Disciplinary procedure
• Grievance procedure
• Trade union representation and membership
4. You may be engaged by Arriva London before we receive your references. But if, when we see them we feel they
are unsatisfactory, your arrangements for starting work or your employment if you have already commenced, may
be terminated immediately and you will be paid only for the days you have actually worked.
5. You will serve a probationary period usually of 6 months.
6. You will be automatically enrolled into a workplace pension, contributions to the workplace pension will be made
at the rates applicable to you as notified by the Company from time to time. You may choose to opt out of this
pension.
7. Your wages will be paid weekly by direct credit transfer to your bank account. If you haven’t got a bank account
you must open one on joining Arriva London.
8. Although we’ll do our best to allocate you to a garage as near as possible to your home, you must be prepared to
work at any Arriva London garage. After you have passed your probation you can apply for a transfer to a garage
closer to where you live. Any transfer will take place only when a vacancy arises.
9. Your standard week of work will be 38 hours, any five out of seven days including weekends and public holidays
with 2 rest days each week.
10. Your employment involves shift work, which could be any shift working around the clock including working
weekends and public holidays. You therefore must ensure you have the means to get to work outside the hours of
operation of the public transport network.
11. During your training you will be paid weekly. However, if your employment is terminated, you’ll be paid only for
the days you have actually worked.
12. Your wages for your first week with Arriva London will be paid on the Friday at the end of the second week. After
that you will continue to be paid one week in arrears.
13. You will be required to complete City and Guilds, CPC and any other relevant qualifications which are incorporated
into your training program.
14. Your training may be terminated at any time if we feel your progress or conduct is unsatisfactory.

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 Can you work ANY shift pattern: YES  NO 
15. For the purpose of the Employment Rights Act 1996, you authorize the Company to deduct from your pay any
sums due to the Company, including without limitation any overpayment of salary, holiday taken in excess of that
Are you are able to get to and from work at any of these times of day?
accrued during the holiday year, loans, advances, training costs, the cost of repairing any damage or loss to our
YES  NO 
property caused by you (and of recovering the same) and any other sums owed by you to us. In the event of such
sums being due to the Company on the termination of your employment, and if your final salary payment is
As a new entrant, you will go onto the spare rota when you go to garage which means you will cover other driver’s
insufficient to allow for the whole of any such deduction, you will be required to repay the outstanding amount
holidaysdue
andtoabsences. This means that your allocated shift may not be confirmed until midday the day before the
the Company within no later than three months of the date your employment terminating.
shift. You could be on this rota for a long period of time until a rota line becomes free.
DRIVER TRAINING
Working shifts is a lifestyle change and can have a huge impact on your life if you have never worked shifts before.
This16.
is why
You unsocial hours’toallowances
must continue hold a validare given.
Public Carriage Vehicle Licence throughout your employment and must carry
your blue Driver Qualification card (DQC) with you at all times whilst at work. Failure to comply with these
Do you conditions
have any other commitments
will mean you will notthat you do
be able on the
to work assame
a bus day each
driver andweek? YES in 
may result NO  being
your employment
terminated.
IF YES, we cannot ensure that you will have a specific day off each week. Do you understand that you will be asked
17. You will be required to give consent for periodic checks to be made regarding your licence from the DVLA
to work on all in days in the week and that this will mean you will miss this commitment if you are scheduled to
database using a third-party agency. This consent is renewed at regular intervals. Should this check show
work? adverse information, your continued employment may be at risk.
N/A  YES  NO 
18. For PCV holders, if your CPC periodic training is not up to date when you start with Arriva London, we will train
you to
You cannot the any
have required
otherstandard. Each CPC periodic
paid employment training at
whilst working dayArriva
costs although
£300. If you
youleave ourvoluntary
can do service within
work12with
months of your start date,
the agreement of your line manager. you will be required to repay the sum of £300 for each day of periodic CPC training you
received to make your CPC up to date.
This19.
willTRAINING
be your SOLE,
BOND: fullWe
time
askemployment?
you to remain employed by Arriva for a minimumYES 
of 24 months NO thecompletion of
after
your driver training. If your employment ends or you give notice to terminate (for any reason other than
ALCOHOL AND DRUG
redundancy) POLICY
within 24 months of completing the training and passing your PCV test (the Training Completion)
you will be liable to repay some or all of the fees, expenses and other costs (the Costs) associated with such
As a bustraining
driver,asyou will be responsible for carrying our customers safely to their destination. Therefore, Arriva
follows:
has a very strict alcohol and drug policy. You must be aware of being over the limit the next morning if you drink
the night before
If you leaveyour shift. As within
employment part ofsixour company
months policy
of the we randomly
completion test 10%
of the relevant of our(including
training workforce eachyou
where yearare
as
part way
they arrive through such training), 100% of the training costs shall be repaid;
at work.
If you leave employment after six months but within 12 months of the completion of the relevant training, 75% of
THE JOBthe training costs shall be repaid;

If you
Absence leave employment after 12 months but within 18 months of the completion of the relevant training, 50% of
& Attendance
Good attendance costs
the training shall be important
is extremely repaid; and we have a procedure you must follow if you are late for work or
If you leave employment after 18 months but within 24 months of the completion of the relevant training, 25% of
unable to attend. We will not accept poor attendance or timekeeping.
the training costs shall be repaid;
Thereafter, no repayment shall be required.
Responsible job
You have a lot of responsibility as you are responsible for the passengers, their safety and the vehicle.
You agree to the Company deducting the sums under this clause from your final salary or any outstanding
payments due to you. If your final salary payment is insufficient to allow for the whole of any such deduction, you
Pay
will be required to repay the outstanding amount due to the Company on agreed terms after the termination of
The pay is complex and the amount you earn will vary according to the rota and garage you are placed on. Below
your employment with us.
gives an overview of pay (before deductions) for new entrants:
You agree that the Company may recover any payments due under this clause from you as a debt and that these
Average
repayment provisions hourly
are reasonable no way constituteAverage
and in Average a penalty. Hours Flat Hourly
rate (including weekly
weekly pay per rate (shown
enhancements& rostered
You agree that if the Company waives your obligation
between to repay the Costs underweek
this clause, you will be solely
on contract)
unsocial hours) earnings
responsible for any income or other tax payable as a result of the waiver and you shall indemnify the Company on
Year 1 basis in relation to any such tax.
a continuing
(from date to £12.46 £385-£563 £488.50 38 £9.69
garage)
I have read and understood these main conditions. I will make myself fully acquainted with and observe those Arriva
London Rules
Year& Regulations
2+ £13.13
which relate to my duties and responsibilities.
£406-£593 £514.76 38 £10.22

NAME_________________________________
These figures are averages so remember that someSIGNATURE________________________________
weeks it will be more and some weeks it will be less. Terms
and conditions may vary according to the route that you are allocated to.
DATE_________________________________
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 APPLICANT’S MEDICAL
CONSENT

Please complete the details below and ensure you sign and date below.

APPLICANT DETAILS

Name

Date of Birth

Address

Location applied for

e.g. North London, South London, Dartford, or Grays.

DISCLOSURE OF MEDICAL INFORMATION:

As part of the recruitment process, you will have a medical examination by the Company Medical Examiner.

If necessary, medical information may be released to a designated person in Arriva London’s HR Department in strictest
confidence.

Such information will ensure that the policies of Arriva London can be followed.

Consent

I authorise the Company Medical Examiner of Arriva London to provide this information to a designated Officer of the HR
Department of Arriva London when it is relevant to the purpose of enabling the Company to comply with its policies.

Signed: ____________________________________ Date:_________________________________

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 DRUG SCREENING PRE-EMPLOYMENT TEST

During this medical you will be asked to undertake a drugs test. This sample will be screened. If the screen is positive there
are two options available:

1. You may decide to provide a further sample to go forward for confirmatory analysis. The process for this will be
explained to you. If the laboratory analysis is positive for drugs then Arriva London will be informed. The result will be
placed on your record and will cause consequences to your employment status with Arriva London and this sector.

2. Alternatively you may decide to withdraw your application.

Please sign below to confirm that you have read and understood the above.

Applicant’s signature …………………………………………….

Applicant’s Name…………………………………………………

Date ……………………………………………………………….

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 Arriva London
Recruitment Department
16 Watson’s Road
Wood Green
London
N22 7TZ
Tel 0208 881 2828
www.arrivalondon.com

Name:

Date of Birth:

I hereby authorise Arriva to take up references from my previous employer(s), education bodies, personal referees or
Government Agencies to verify that the information I have provided, in relation to my employment application to join Arriva
London, is accurate and complete.

In addition, I hereby authorise Arriva to collect, retain and process information about me in connection with my employment
and in accordance with the Data Protection Act.

Signature:

Date:

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Licence Summary Information

Can you please copy this link into the search bar for the check code:

https://www.viewdrivingrecord.service.gov.uk/driving-record/licence-number

Driving Licence Number:

Check code:
(This is case sensitive so please ensure you
correctly input capital and small letters):

If you have difficultly accessing the code, please call the DVLA on 0300 083 0013.

Version 2 Nov 2022