Bulletin No : RESQ/TS/HA/2018-024

Product Category: - CE HA IT Telecom

Version No :1.0

Product Brick : Washing Machine Released date: - 06/09/2018

Bulletin Type: Installation Demonstration Prepared by: - Mayur Jadhav
PUE Service Miscellaneous Verified by - Shrikrishna R.

Subject: Whirlpool Washing Machine Test Mode & Error Codes No. of Attachments :

PRODUCT: Washing Machine.

PURPOSE: Ease in identifying & troubleshooting the problem.

Test Mode:

ATR Operation Sequence-

1. Press Program key and water level key twice in OFF state
2. Press all the Keys one by one except POWER ON/OFF key. If there is no failure in
Key, buzzer sound will be there.
3. Check if all LEDs (Heater model: 19 LEDs are blinking /ON.
4. Open and close the lid once. If there is any failure…
a. LED blinking in sequence (for few seconds)
b. No LED blinking and buzzer tone.
5. PCB will enter ATR and do diagnosis
a. If there is no error, routine will complete with End display and turn off.
b. If there is any error, corresponding LED’s will blink. Refer to the details given
below.
Error Codes:

Sr.
Indication Description Detected Failure
No.
1 tSC If the key is short Key short circuit failure
1. Lid Status
2 LE If there is no Lid closure feedback
2. Lid Circuitry
1. Slot Sensor Assembly/Interruption
3 SS1/SS2 No feedback from Slot Sensor transistor O/P System
2. Slot Sensor circuit
If the pressure sensor feedback is not reached the 1. Water level in tub
4 FE
required level. 2. Air Dome / P.Hose
1. Pressure Sensor
5 E1 If the pressure sensor feedback is out of range
2. Pressure Sensor circuitry
1. Heating Element
2. Thermistor
6 E2 If there is no change in water temperature for 20 min
3. Heating Element circuitry
4. Thermistor Circuitry
1. Thermistor
7 E3 Thermistor Open or Short circuit failure
2. Thermistor circuitry
1. Brake Actuator
If the pressure sensor feedback not reached 2. Brake Actuator Circuitry
8 dE
reset / Muck cleaning level 3. Pressure Sensor
4. Pressure Sensor Circuitry
9 PE If the line voltage is <150V AC or >270 for 8 line cycles
10 PF If the control looses power in Delay state
11 UB If unbalance is detected during Rinse or Spin 1. Unbalance of the load
Torque motor/ Air Dome / Pressure
12 DE Wash Option group LEDs blinking with buzzer sound
sensor
Recirculation pump / pressure sensor /
13 rE Pump related issue
Wires loose

-End of Document-