Professional Documents
Culture Documents
Retail Business Plan
Retail Business Plan
Submitted by:
Alegre, Danmar S.
Submitted to:
Ms. Tonne Crizelle N. Agulto
May 2023
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
TABLE OF CONTENTS
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
Business Aspect
The name of the business is DSA – GSTORE. The name is unique as it composes of
the initials of the Owner’s Name (Danmar S. Alegre) and Guitar Store with the initial G on
it. The name has no basis of inspiration, but with the passion the owner has on playing
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
Here is the official Logo of the business and the tagline is: “Music Never Dies,
RakEnRollTayo!”. The logo is simple, a guitar, the company name and activity and tagline
are placed as well. The color, which is monochromatic black, is the color for people who
The store shall then be located at Blk 10, Lot 8, Kalayaan Village, Brgy. 201 Zn. 20,
Pasay City, 1300. The reason for putting the store on a house that is to be renovated
because of the following: It is near the schools (Kalayaan Elementary and National High
School), near the Barangay and Police Stations, near the church (Our Lady of the Most
Blessed Sacrament Parish) and near the park as a lot of people are going in specially in the
afternoon.
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
A Facebook, Instagram, and TikTok page will be created before the start of
operations and will do initial posting before the said month as there are possible inquiries
and will cater the Brick and Click Approach. Online Selling Platforms (Lazada, Shopee, etc.)
will be penetrated once agreements have been made with the partners/investors.
Product Description
The business will cater both product/services. To expand this, in terms of products,
the business will sell Guitars (2 from partners Cort and Fender, and Lumanog guitars
created by our guitar maker from Cebu), Accessories such as Strings (Elixir, D’Addario,
Fender, and Alice) which can be sold per piece or set, straps, cases, capos, tuning pegs,
saddles, picks (all sizes), wires, tuners for electric and electric-acoustic guitars, Marshall
In terms of services, the business acquires guitar creation (Lumanog), guitar repairs
and adjustments and a learning center for those who wanted to study and play guitar. The
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
fees are dependent on the sessions, what repairs to be made and the type of guitar will be
purchased.
Mission Statement
Vision Statement
Objectives
Short-term Objectives
Initiate an event in the barangay which can influence a lot of people to have fun
through music
Long-term Objectives
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
Expansion of business line by adding products (pianos) and services (music school).
Please see table for the initial capital and investment, including those who will be
Pre-operating expenses
Here are the pre-operating expenses following the Gantt Chart and all expenses are
deemed recorded from the initial investment down to the final cash remaining for the
month. Please take note that there are one-time charges and shall not be present on the
recurring months. In addition, there is no prepaid rent as the house and lot has been
purchased already, and the excise tax for 4 years has been settled.
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
Please see breakdown for utilities, salaries and equipment purchases. There is no
breakdown for furniture and fixtures as there are changes to the prices of the laborers,
Utilities Amount
Electricity ₱ 12,435.00
Water ₱ 2,300.00
WIFI - PLDT ₱ 5,698.00
WIFI - Converge ₱ 5,250.00
Total ₱ 25,683.00
Here is the remaining amount that is considered cash for the period before the
DSA GSTORE
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
Description Amount
DSA, Capital (Investments) ₱ 3,500,000.00
Less: Operating Expenses ₱ 2,385,180.00
DSA, Ending Cash ₱ 1,114,820.00
This is actual Ending Cash for May as the owner will be looking for more partners
and investors. Once this has been finalized, the updated Pre-Operating Expenses will be
Gantt Chart
Here is the roundabout schedule of the activities that were done from planning to
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
Building furniture
Layout Preparation
Painting
Finalization of construction
Purchase of Supplies and
Equipment
Registration with DTI and
Barangay
Looking for additional brand
partners and investors
Hiring of Personnel and Training
Anticipated Start of Operations
Organizational Chart
Here is the full organization chart for the business. The investors have also their
roles based on their field of specialty. They will also cater selling products, teaching those
who wanted to learn for additional help. Also, the owner will be backing up in all
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
departments so that it can be monitored. The departments are Finance, Marketing, HR and
Relations. Here are the details for the rest of the positions.
1. Accounting – Key responsible for ensuring accounting data is accurate and invoices
2. Cashier – Key responsible for recording purchases and sales, inventory of products
3. Sales Person – Key responsible for assisting customers on the inquiries, also selling
4. Soc Med/Advertising – Key responsible for posting on Online platforms and can
create advertising for the products being sold and the company
5. Training and Recruitment – Key responsible for recruiting employees and providing
6. Music Teacher – Key responsible for training the learners and the members of the
Marketing team.
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
Marketing Aspect
SWOT Analysis
Strengths Weaknesses
Only Guitar Store in the area, the nearest is Traffic going to the store location for non-
SM Bicutan/MOA which is far Pasay residents
Accessible to Guitar Enthusiasts in Pasay Since this is a start-up, only partnered with
and Paranaque 2 guitar brands
Focuses on Quality on all products,
partnered with 2 major brands and creating
Lumanog guitars
Only Guitar Store with a Music School and
major repair services
Opportunities Threats
Indirect Competition amongst Outlets
Expansion of instruments being sold (Lazer, D&D, JB Music, Lyric, etc.) based on
location
Expansion of Services and Learning New Entrants
Creation of Own Brand
Expert guitar creation and repair services
outsourced in Cebu
Market description
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
The target markets for this business are the following: students, whose parents
have purchasing powers and they themselves can purchase, employees, church workers,
and other people whose hobby is entirely focused on music. Even the first timers are also a
target as they will be learning from the center that the store is servicing with.
Products/Services
The products to be sold are guitars (Cort, Fender and Lumanog), accessories and
speakers, all which have concerns for repairs and replacements and can be utilized. For
services, the business will cater guitar making, guitar repairs and guitar teaching/learning.
The products are original and supplied from the companies abroad and locally, and the
makers are from Cebu. A teacher will be hired, and the owner and 1 investor can also teach
Price
In terms of prices, this will depend on the market standing of each accessory, guitar
and speaker. There will be a differentiation as the method is cost-based pricing, which will
hold a markup, a smaller percentage than those of the famous stores, but the quality is
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
original. Also, in terms of services, a standard fee will be made a layout and includes the
Place
The location of the business is a residential, turned business location, which is very
secure as it is near the barangay hall and police station. This location captures the school,
church, park and the residents. The place is conducive for everyone as there are a lot of
people going out to buy anything and can visit the store on its operating hours.
Promotion
Here is the list of the promotion strategies that the business will move into during
the first 3 months of operations. Please take note that there are exceptions and the
promotion will move along as time goes by and will depend on the profit earned on the
store.
Digital Marketing – Ads will be created and postings will be done online through
the social media platforms (Facebook, Instagram and TikTok). Understanding the
view of analytics, a trend file shall be initiated at first manually and see how many
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
Events – The business will partner with companies who are holding music events,
so that they can buy products/services and at the same time, promote the store.
Freebies – The business will also give away freebies for those who are to purchase
guitars in the store and the first 15 people to enroll in the guitar lessons.
Guitar Lesson packages – The business will render lessons on rates that are friendly
Technical Aspect
Purchasing process
For the purchasing process, all inquiries can be done both personally and online
through the online platforms. The sales person will guide them on choosing the perfect
guitar/accessory for them to purchase, and once decided, payment comes through and
delivery/pickup will be done. Though, there will be inquiries, the sales person shall be able
to perfectly assess the need of the customer for the betterment and ease of the use of
guitar.
Payment options
The payment options that will be considered are as follows: Cash, GCash, PayMaya,
Credit Card, Debit Card and Online Bank transfer. These payment options are being used as
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ARELLANO UNIVERSITY – JOSE ABAD SANTOS
SCHOOL OF BUSINESS AND ADMINISTRATION
well by the famous stores and will be partnering with banks so that everything is well
Delivery procedure
The business will cater pick-up and delivery. Since there is still no partnership on
the Online Selling platforms, the business will deliver thru LalaMove, Moveit, and Grab.
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