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Abstract
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Purpose – The purpose of this paper is to explore the role of determinants of consumers’ buying
intentions for sustainable seafood.
Design/methodology/approach – Survey data from 755 representative respondents in the UK were
collected. Structural equation modelling was used to analyse the data. The theory of planned behaviour
was used as a framework for the analysis, with an additional variable, personal norm, which seems to
be especially relevant for environmental behaviour.
Findings – The results confirmed the expected relationships: the motivation to buy sustainable
seafood is increased by a positive attitude towards buying sustainable seafood, perceived pressure
from important others such as family, friends and colleagues, and by a strong moral obligation.
Attitude towards buying sustainable seafood was the strongest predictor of intention found in the
study. To reach a goal of consumers placing greater emphasis upon purchasing more sustainable
seafood, both attitudinal and normative messages could be used. Further implications of the findings
and the scope for further research are discussed.
Research limitations/implications – The study is correlational in nature, thus limiting the causal
inferences that can be made from the results. It does, however, help to explain the relationships in
explored in the model.
Originality/value – This paper addresses the issue of motivation to buy sustainable seafood which
has not received much attention in literature, but is an important issue for anyone trying to increase
consumer sustainable behaviour.
Keywords Attitude, Consumer, Intentions, Norms, Sustainable seafood
Paper type Research paper
1. Introduction
Over the past 20 years consumption of sustainable fish has become an increasingly
important issue for individuals, organisations and regulatory authorities throughout the
world. This trend has been encouraged and reinforced in the communications from
sources ranging from government, private and third sector organisations often combined
with innovative messages such as those from various celebrity chefs (European
Union DG XIV, 2014; WWF, 2014). Sustainability may be defined as a combination of
environmental, social equity and economic aspects (United Nations General Assembly,
2005). The UK has been amongst the frontrunners in taking sustainability to government
policy level, and food sustainability has been on the policy agenda in UK since before
the turn of the century. The UK Sustainable Development Commission (although closed
British Food Journal
Vol. 117 No. 4, 2015
The authors would like to thank the Norwegian Seafood Research Fund for financing the research pp. 1289-1302
project which this paper is based on. The work was performed within the project no: 900273. © Emerald Group Publishing Limited
0007-070X
The authors also thank the reviewer for the comments and suggestions. DOI 10.1108/BFJ-06-2014-0199
BFJ in 2011) concluded that choice editing would be a better alternative to labelling
117,4 and consumer free choice alone to get consumers to act sustainably (Sustainable
Consumption Roundtable, 2006).
Seafood sustainability has risen to become one of the more prominent issues
amongst environmental non-governmental organisations (eNGOs) and policy makers
due to overexploitation of marine resources in many areas (FAO, 2010). Indeed the very
1290 scope of what is now regarded as germane to seafood sustainability has broadened
from traditional biological concerns with the capacity of stocks to maintain whilst
supporting intergenerational exploitation through to wider concerns such as the
socioeconomic, welfare and ethical implications. The very retention of seafood’s
reliance upon hunting as a source of food supply, in part at least, may explain this
status. Consequently, sustainability related to seafood is mainly focused on the
ecological aspects, which is also reflected in the multitude of certification schemes
such as led by the Marine Stewardship Council (MSC), a market innovation launched
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through the unusual partnership of WWF and Unilever over 15 years ago in response
to decreasing fish stocks and overexploitation (WWF, 2014). The MSC has become
the most widespread label for sustainable seafood of its type having 221 fisheries
certified to date and some 22.000 products carrying the MSC logo (MSC, 2014)[1],
significantly larger than other certifying schemes for sustainable seafood such as Friend
of the Sea, Global Aquaculture Alliance, GlobalGAP and Aquaculture Stewardship
Council. The latter three mentioned are for aquaculture products; however, this paper will
focus on sustainable seafood based on wild fisheries.
One consequence of the large number of certification schemes now found in retail
and, to a lesser extent, foodservice sectors is that consumers are invariably exposed to
product labels and other point of sale prompts expressing sustainability credentials
encouraging their selection instead of those without. In addition to these appeals, many
eNGOs prompt consumers’ choice by mechanisms such as providing lists of species
deemed to be sustainable, publication of supermarkets’ sustainability ratings in a range
of media in addition to other, sometimes more intrusive, measures. All such instruments
and initiatives are intended to encourage and guide consumers to make more informed
choices, commonly more consistent with the goals of eNGOs.
As fish stocks have declined there has been an inverse and widening interest from
scientific communities whose sustainable seafood concerns during the last decade
have spawned a more diverse literature about sustainable food consumption in general.
The more specific literature around consumer perceptions of, and motivation to buy,
sustainable seafood, however, remains scarce; an important void in understanding that
needs to be addressed. Existing studies on sustainable food and consumers have shown
that the impact of eco-labels on actual consumer behaviour may not be that large: there
seems to be a gap between consumer attitudes and intentions on one hand, and behaviour
on the other (Bamberg, 2003; Grunert et al., 2014; Pedersen and Neergaard, 2006). It is
therefore important to explore which factors particularly influence purchasing motivation
and how consumers might be encouraged to adopt more sustainable seafood consumption
behaviour.
Accordingly this study aimed to investigate the determinants of sustainable seafood
purchase intentions in the UK, one of the world’s largest and more innovative markets
for sustainable seafood (Roheim et al., 2011). This paper will investigate the roles of
attitude, subjective norm (SN), perceived consumer effectiveness and personal norm as
predictors of intention to buy sustainable seafood in order to find what motivates
sustainable seafood purchase intentions. By this approach the study will contribute by
adding to the noted limited literature on consumers’ sustainable seafood choices. Sustainable
Second, it will also integrate variables which hitherto have shown mixed results when seafood
modelled, notably personal norm. To aid understanding, these relationships were
studied in a structural equation model.
2. Conceptual framework
The theory of planned behaviour (Ajzen, 1991) has proven to be a useful conceptual
framework in predicting behaviour, including food consumption (e.g. Conner et al., 2002;
BFJ Tuu et al., 2008; Verbeke and Vackier, 2005). The TPB suggests that behaviour can be
117,4 predicted from a person’s intention to perform that behaviour and his/her perception of
control over the behaviour. Intention is regarded as a function of attitudes towards the
behaviour, SN and perceived behavioural control. Attitudes are positive or negative
evaluations of the behaviour, while SN reflects the perceived social pressure to perform
behaviour. Finally, perceived behavioural control can also be an antecedent of intention,
1292 as in the case of complete control over behaviour. In that case, intention alone predicts
behaviour. Intention is assumed to capture motivational factors influencing behaviour,
indicating a person’s willingness and propensity to perform it. The TPB has, however,
shown limitations with respect to explaining sustainable behaviour. We have chosen to
use a slightly different approach in an attempt to explain a larger share of intention
to buy sustainable seafood, by adding an additional normative construct in the model.
We have chosen to use the direct measures of attitude and SN in our model. This is
a well-established practice in studies where the aim is to predict intentions and
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behaviour (Bansal and Taylor, 2002; Jackson et al., 2003; Pieniak et al. 2010). A meta-
analysis by Armitage and Conner (2001) suggests that consumption is best predicted
by intention to perform the behaviour, while attitude often is the strongest predictor of
intention. Also, Schlegelmilch et al. (1996) showed that attitude is one of the most
important predictors of green purchasing behaviour. We propose that a higher level of
positive attitude towards buying sustainable seafood is positively related to intention
of buying sustainable seafood.
Roberts (1996) suggests that consumers must be convinced that their behaviour has
an impact on the environment if pro-environmental motives are to have any influence
on consumer behaviour. Perceived consumer effectiveness has successfully been used
to measure this in several studies of environmental behaviour (Berger and Corbin, 1992;
Ellen et al., 1991; Roberts, 1996; Vermeir and Verbeke, 2006; Vermeir and Verbeke, 2008.
It can be defined as “a domain-specific belief that the efforts of an individual can make a
difference in the solution to a problem” (Ellen et al., 1991). We propose that the degree to
which consumers feel that their choice of sustainable seafood has an impact on
sustainability of fish stocks, namely, that a higher level of perceived ability to make a
difference in contributing to the sustainability of fish stocks is positively related to
intention of buying sustainable seafood.
There is quite a lot of literature on the role of norms in behaviour. SNs are a part of
the TPB and have been studied often. The role of SN in predicting environmental
behaviour has provided mixed results. Harland et al. (1999) found a limited influence of
SN on environmental behaviour, while Ha and Janda (2012) showed a positive effect.
The literature in general food choices shows that SN is an important influencing factor.
We propose therefore that a higher level of perceived social pressure from important
others is positively related to intention of buying sustainable seafood.
While the rational choice based TPB is a good framework for predicting food choice
(Conner et al., 2002; Dunn et al., 2011), there may be additional variables that contribute
to predicting intentions to buy sustainable food such as moral/personal norm (Harland
et al., 1999). Personal norms are feelings of personal obligation to engage in certain
behaviour (Harland et al., 1999). They have been successfully used in predicting moral
and environmental behaviour in many studies (Harland et al., 1999; Kaiser, 2006;
Manstead and Parker, 1995). Harland et al. (1999) found that personal norms had a
positive influence on pro-environmental intentions for five different behaviours, as did
Bamberg and Schmidt (2003) in a study predicting car use. Both studies found that
those with strong personal norms were more likely to perform the behaviour than those
who had weaker personal norms. Thøgersen (2002) demonstrated that personal norms Sustainable
are good predictors of choice of organic wine. Gärling et al. (2003) showed that personal seafood
norms predict the intention to perform collective environmental behaviour. More recent
support for the role of personal norms in environmental behaviour is presented by
Thøgersen and Ölander (2006), who found that the stronger the personal norms (and
lower perceived price), the stronger is the likelihood that consumers will buy organic
products. Dean et al. (2008) found that positive moral norms were positively related to 1293
intention to buy organic apples and pizza. There is, however, also evidence that moral
norms do not influence behaviour (Heath and Gifford, 2002; Tanner and Kast, 2003;
Turaga et al., 2010), which makes this an important issue to explore.
Accordingly we thus delineate the influence of chosen variables on the intention to
buy sustainable seafood. The aggregation of these variables is depicted in Figure 1
which shows the conceptual model.
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3. Methodology
3.1 Sample and design
Using a representative sample with respect to age, region and social class, a cross-sectional
online survey of consumer perceptions of sustainable seafood was conducted in the UK in
autumn 2011. A sample of 1,000 adults was recruited by a professional agency of which
755 satisfied the preconditions of purchasing/consuming fish at least twice a month and
who were responsible for purchasing food in their household. The questionnaire was
targeted at only those respondents who met these criteria resulting in a sample which
consisted of a dominant (61 per cent) female gender distribution. The average age of the
selected sample was 47 years and 74 per cent were married or partners. The online
self-complete questionnaire explored the respondents’ reports of the previously suggested
variables related to sustainable seafood as discussed below.
ATT
SN
INT
PCE
PN
seafood
Most of my family members think I should buy 0.87 28.48
sustainable seafood
Most of my colleagues think I should buy sustainable 0.94 32.47
seafood
Perceived consumer effectiveness 0.82 0.60
There is not much that only one individual can do about 0.89 26.01
sustainability of fish stocks (R)
The conservation efforts of one person are useless as long 0.75 21.40
as other people do not act in a similar way (R)
As one person has no effect on the solution of 0.71 19.97
sustainability problems, there is no point in me
attempting to do so (R)
Personal norm 0.90 0.75
I feel a moral obligation to protect the fish stocks 0.87 27.83
I feel that I should protect the fish stocks 0.89 29.20
I feel it is important that people in general protect the fish 0.84 26.70
stocks
Model fit
χ2 520.63
df 109
p-value 0.000
CFI 0.98
NFI 0.97
Table I. RMSEA 0.074
Confirmatory factor Notes: Composite reliability, (Σ std. loading)2/((Σ std. loading)2+Σ∈); variance extracted, Σ std.
analysis results loading2/(Σ std. loading2+Σ∈); R, reverse-coded items
4. Results
4.1 Reliability and validity
The measurement model with 5 constructs was subject to confirmatory factor analysis
using Lisrel 8.80. The results are shown in Table I, showing the factor loadings,
t-values, composite reliability and variance extracted. The model fits the data well,
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although the χ2 is significant: χ2 ¼ 520.63, df ¼ 109, p ¼ 0.000, CFI ¼ 0.98, NFI ¼ 0.97,
RMSEA ¼ 0.074.
Convergent validity was determined by studying the individual item loadings on the
constructs. The individual item loadings were all highly significant with t-values W19.0,
with values ranging from 0.71 to 0.96, exceeding the threshold value of 0.5 (Hair et al.,
1995). The composite reliability for all constructs exceeded the 0.6 standard (Fornell and
Larcker, 1981). All scales exceeded the 50 per cent guideline for average variance extracted
(Anderson and Gerbing, 1988), which still fulfilled the minimum requirement (Chin, 1998).
Table II shows that all correlations were significant, and they are all below 0.6.
The squared correlation between each of the constructs is less than the average
variance extracted from each pair of constructs, which indicates good discriminant
validity (Fornell and Larcker, 1981).
behaviour, and therefore there may be a similar effect in this study: the cost of buying
sustainable seafood is not perceived very high. This topic also opens up the wider
issues related to alternative seafood substitute foods and clearly needs more research.
In particular it raises more intriguing questions of consumers’ perceptions of the
sustainability implications of their fundamental choices between different protein
sources, e.g. seafood or red meat; and indeed whether any such considerations are ever
contemplated in this context.
Personal norm was found to influence intention to buy sustainable seafood
positively. Appealing to personal moral obligation may lead to more sustainable
purchasing behaviour, especially through activating personal norms (Schwartz, 1977).
It may, however, not be easy to change or influence personal norms. Minton and Rose
(1997) suggested influencing the SN and thus indirectly working towards personal
norms. SN had a strong influence on intention in this study, so the subject of
sustainable seafood could be related to important others so that SN would have a
greater influence or, for example through using celebrities as part of persuasion
strategies. One such example has been witnessed in the UK with the “Fish Fight”
campaign by the celebrity chef and journalist Hugh Fearnly-Whittingstall which began
in 2011 (Fishfight, 2011)[2]. By drawing consumers’ attention to the practice of
discarding fish that fishermen were unable to land legally due to the imposition of a
system of catch quotas, the online and media campaign has encouraged fish consumers
to register their support for a change in the revised EU Common Fisheries Policy and to
purchase other species stated to be less at risk.
Informational campaigns that are designed to increase knowledge level have proven
to be quite inefficient in many fields, especially healthy eating (see Hornik and Kelly,
2007), unless the information is targeted towards carefully chosen segments and
communicated timeously. There is information available about sustainable seafood for
the consumers, for example purchase guides (Greenpeace Red List, 2012)[3], but
consumers need to search online for the information or be in possession of hard copy or
be motivated and able to access other sources. This is neither necessarily, nor
consistently, what consumers prioritise. It also subjugates responsibility for seafood
sustainability to retailers or foodservice providers. In such situations it may be more
difficult, or less likely, to increase the knowledge level. There is of course also the
problem of inconsistency in the information conveyed concerning the sustainability of
seafood. As noted in one review of certification schemes and guides, contradictory
information exists for a variety of reasons but tends to have the same outcome:
BFJ consumer confusion (Parkes et al., 2010). There is also evidence that consumers do not
117,4 translate general sustainability concerns to product choices (Grunert et al., 2014), which
should have an impact on designing informational campaigns. This also raises questions
about the extent to which communications about individual species, commonly the unit
of eNGO’s focus, might be regarded as a viable means of addressing concerns.
There are some limitations to this study that should be acknowledged. First,
1298 intention to buy sustainable seafood was used as the dependent variable, not actual
purchasing behaviour. There is evidence that intention may not always be strongly
related to behaviour, especially in environmental behaviour (Verbeke et al., 2007).
This study should therefore be replicated with actual purchasing behaviour to
determine the strength of the relationship between intention and actual behaviours of
buying sustainable seafood. It should also be noted that the study is correlational in
nature, thus limiting the causal inferences that can be made from the results. It does,
however, help to explain the relationships in the model.
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Notes
1. Marine Stewardship Council, 19 May 2014, www.msc.org/
2. www.fishfight.net/hugh-fearnley-whittingstall/ (accessed 17 August 2012).
3. www.greenpeace.org/international/en/campaigns/oceans/seafood/red-list-of-species/
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Corresponding author
Dr Pirjo Honkanen can be contacted at: Pirjo.Honkanen@nofima.no
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