Professional Documents
Culture Documents
POM Notes
POM Notes
Demand Forecasting:
Organizations analyze their projected business activities and the resulting demand
for products or services. For example, if a company expects increased product
demand, it will likely need more employees in production, marketing, and
customer support.
TechSolutions Inc. anticipates launching a new suite of mobile apps in the next
fiscal year. They forecast increased demand for mobile development services and
plan to hire additional developers to meet this demand.
Supply Forecasting:
This involves estimating the supply of talent available within the organization. This
includes factors like retirements, resignations, promotions, and internal mobility.
It also considers external hiring needs.
Ex: The company identifies that two senior software developers are expected to
retire in the next 12 months. TechSolutions Inc. prepares to fill these vacancies
either through external hiring or internal promotions.
Skill Gap Analysis:
Comparing the skills and competencies of the existing workforce with the skills
needed for future roles can help identify skill gaps. This analysis informs training,
upskilling, or hiring decisions.
Ex: TechSolutions Inc. realizes that its current developers lack expertise in a new
programming language required for the mobile app projects. They organize
workshops and online courses to upskill their team members.
Scenario Planning:
Organizations often consider various scenarios, such as rapid growth, economic
downturns, or technological disruptions. Each scenario might require a different
workforce response, such as hiring more aggressively during growth or optimizing
operations during a downturn.
The company considers a scenario where a major client delays a project, leading
to reduced revenue. In response, TechSolutions Inc. adjusts its workforce plan to
reallocate developers to internal projects and minimize the impact of the revenue
decrease.
Technology and Automation Consideration:
As technology evolves, some roles might become automated, while new roles may
emerge. Organizations need to assess how technology could impact workforce
needs and skills.
EX: TechSolutions Inc. explores adopting automated testing tools to improve
software quality assurance. The organization plans to train its QA team to work
with these tools effectively.
External Labor Market Analysis:
Understanding the labor market trends, including the availability of specific skills
and competition for talent, helps organizations gauge the feasibility of their
workforce plans.
Ex: The company analyzes the local tech job market and finds a shortage of
experienced mobile app developers. TechSolutions Inc. tailors its job postings and
recruitment strategy to attract these specialized professionals.
Implementation and Monitoring:
Once the forecasting is done, organizations implement the plan by hiring, training,
or restructuring the workforce as needed. Regular monitoring and adjustments
are crucial to respond to changing conditions.
Ex: TechSolutions Inc. begins hiring additional mobile app developers to meet the
projected demand. The HR team monitors the recruitment process, adjustingif the
response from job seekers is lower than expected.
Collaboration and Communication:
Workforce planning involves collaboration between HR, finance, operations, and
other relevant departments. Effective communication ensures that everyone is
aligned with the workforce strategy.
Representatives from various departments, including HR, development, and
marketing, meet regularly to ensure that workforce plans align with the
company's overall growth strategy.
Feedback Loop and Iteration:
Workforce forecasting is an ongoing process. After implementing the plan,
organizations should continuously evaluate the accuracy of their forecasts and
adjust their approach based on the outcomes.
Ex: After the launch of the mobile apps, TechSolutions Inc. evaluates the actual
demand and the effectiveness of their hiring decisions. They adjust their hiring
plans for the subsequent year based on the feedback and lessons learned.
Organizations often use various tools, software, and analytical techniques to aid in
this process. Keep in mind that specific methods can vary based on the industry,
organization size, and complexity of workforce needs.
Appraisal system
An appraisal system is a method of evaluating the performance and potential of
employees, usually based on some predefined criteria and goals123 an appraisal
system can help employers make decisions about promotion, compensation,
training, and termination of employees An appraisal system can also provide
feedback and guidance to employees on how to improve their skills and achieve
their objectives
Subjectivity and Bias: This means that people's personal feelings and opinions can
affect how they judge someone's work. Sometimes, unfair opinions or differences
in judgment can make the evaluation unreliable.
Example: A manager might rate an employee lower based on their personal
biases, such as disliking the employee's communication style, without considering
the employee's actual performance metrics.
Halo and Horns Effect: Imagine if you only focus on one good thing (halo) or one
bad thing (horns) about someone and let that affect your opinion of everything
else they do. This can make the evaluation inaccurate because it's not looking at
the whole picture.
Example: An employee who excels in teamwork might receive high ratings across
the board, even if their individual work quality is lacking (halo effect). Conversely,
if an employee makes a single mistake, their overall performance might be
deemed poor, ignoring their other accomplishments (horn effect).
Lack of Specificity: If the instructions for the evaluation are not clear and specific,
employees might not understand what they're being judged on. This can lead to
confusion and make it hard for managers to give helpful feedback.
If Mark, an employee, is told he needs to improve his "communication skills," it's
not clear what exactly he needs to work on. Does it mean he needs to write better
emails, speak more in meetings, or something else? Without specific guidance,
Mark won't know how to improve
Frequency and Timing: How often evaluations happen and when they occur can
be tricky. If they happen too rarely, employees might not get feedback when they
need it. If they happen too often, it can use up a lot of time and resources.
If Lisa's boss gives her feedback on her performance only once a year during an
annual review, Lisa might continue making the same mistakes without realizing it
until the next review. Regular feedback throughout the year would help her
correct these mistakes sooner.
Recency Bias: This means giving more importance to recent events and not
looking at the bigger picture of an employee's performance over time. It might
not be fair because it ignores their overall effort.
Imagine Tom has been performing well all year, but he makes a mistake right
before his performance review. If his manager focuses only on that mistake, it's
not fair because they're ignoring Tom's overall good performance over the past
months.
Goal Misalignment: If the goals employees are being judged on don't match what
the company wants or what the employee's job is about, it can lead to confusion
and lack of motivation.
Let's say the company wants its sales team to prioritize customer satisfaction, but
their performance evaluation only considers the number of sales made. This could
lead the sales team to focus solely on sales numbers, even if it means neglecting
customer satisfaction.
Negative Reactions: Imagine if you're only told what you're doing wrong and not
what you're doing right. It can make you feel bad and not want to work well. This
can create a negative atmosphere at work.
Emily is praised for her hard work throughout the year, but during her review, her
manager only talks about one small error she made. She feels demotivated and
unappreciated because her overall effort is not recognized.
Lack of Development Focus: If evaluations only look at the past and don't help
employees improve, it's not very helpful. People want to know how to get better
at their job.
Mike's performance review focuses solely on the projects he completed, without
providing any guidance on how he can improve his teamwork skills. He's left
wondering how he can become a better team player.
Administrative Burden: For big companies, handling all the paperwork and
logistics for evaluations can be a big job. It takes a lot of time and effort.
In a large company, HR has to collect, organize, and review performance data for
hundreds of employees during annual reviews. This process can become
overwhelming and time-consuming for HR staff.
Inadequate Training: If the people doing the evaluations don't know how to do it
properly, it can lead to inconsistent and unhelpful feedback. They need training to
do it well.
Sarah's manager is new and doesn't have much experience conducting
performance evaluations. As a result, the feedback Sarah receives lacks specifics
and doesn't help her understand what she needs to work on.
Legal and Ethical Concerns: If evaluations are unfair or treat some people worse
because of their gender, race, or other factors, it can lead to legal problems and
isn't right.
If the only employees receiving promotions are from a specific gender or ethnicity,
it raises concerns about discrimination and fairness. This could lead to legal issues
for the company.
Impact on Employee Relationships: If the evaluation process isn't done in a
friendly and fair way, it can cause employees and their managers not get along
well. This can hurt the team's cooperation.
During an evaluation, Alex's manager focuses only on his weaknesses and ignores
his strengths. This makes Alex feel undervalued and strained in his relationship
with his manager, affecting their teamwork and communication.
To make evaluations better, companies should be clear about what they're looking
for, teach people how to do evaluations properly, give feedback often, and make
sure evaluations are fair and respectful.
Mention a situation where Laissez- Faire mode of Leadership works best. Justify
reasons for the same?
The laissez-faire mode of leadership, characterized by a hands-off approach and
giving employees a high degree of autonomy, works best in situations where a
team or group of individuals is composed of highly skilled, self-motivated, and
experienced members. Here's a situation and its corresponding justification for
when laissez-faire leadership is effective:
Highly Skilled and Self-Motivated Team Members:
Example: Imagine a team of video game designers working on a new game
concept. Each designer has expertise in different areas such as character design,
level creation, and storytelling. They are passionate about creating an exciting and
immersive game.
Autonomy Fosters Creativity:
Example: In this game design project, the laissez-faire leader trusts the designers
to come up with unique characters and environments without providing strict
guidelines. This freedom allows the designers to experiment with various
concepts and create characters that surprise and engage players.
Quick Decision-Making:
Example: During the project, the designers realize that a particular game level isn't
as engaging as they hoped. Without waiting for approval from the leader, they
collaboratively decide to change the level's design to make it more challenging
and fun for players.
Ownership and Accountability:
Example: A designer takes ownership of designing the game's main character.
Because they're given autonomy, they work diligently to create a character that
resonates with players. They feel a sense of pride and accountability for the
character's success in the game.
Reduced Bottlenecks:
Example: Instead of needing approval at every step, the designers can make minor
decisions on their own. For instance, they can decide on color palettes,
animations, and small design details without waiting for the leader's input,
leading to smoother progress.
Flexibility in Work Approaches:
Example: Some designers prefer sketching by hand, while others like working
digitally. The laissez-faire leader allows each designer to choose their preferred
approach. As a result, they can all contribute to the project in ways that align with
their strengths and styles.
What are the key external sources of recruitment? Mention some disadvantages
of the same.
External sources of recruitment refer to the methods and channels through which
an organization seeks to attract and hire new employees from outside the
company. These sources help organizations expand their talent pool and bring in
fresh perspectives. Here are some key external sources of recruitment:
Job Portals and Websites: Online job portals and company websites are common
platforms for posting job vacancies. Popular job portals include LinkedIn, indeed,
Glassdoor, and Monster. Companies often maintain a dedicated "Careers" section
on their websites to list job openings.
Social Media: Social media platforms like LinkedIn, Twitter, Facebook, and
Instagram can be used to share job openings and reach a wide audience. Many
organizations also use social media for employer branding, showcasing company
culture, and engaging with potential candidates.
Job Fairs and Career Events: Participating in or organizing job fairs, career expos,
and industry-specific events allows companies to meet potential candidates face-
to-face and showcase their job opportunities.
Employee Referrals: Current employees can refer candidates from their network
for job openings within the organization. Employee referral programs are often
incentivized to encourage participation.
Print Media: Though less common in the digital age, newspapers, magazines, and
trade publications can still be used to advertise job openings.
Job Search Engines: Some websites aggregate job listings from various sources,
making it easier for job seekers to find relevant openings.
Freelance Platforms: For specific tasks or projects, companies can hire freelancers
through platforms like Upwork, Freelancer, and Fiverr.
external recruitment:
Selecting the appropriate external recruitment sources depends on factors like the
type of role, the required skills, the level of the position, and the organization's
industry and location. A diverse mix of these sources can help organizations find
the best-fit candidates for their needs.
Advantages:
Fresh Perspectives and Ideas: External hires, being new to the organization, bring
fresh viewpoints, experiences, and ideas that can challenge existing norms and
lead to innovative solutions. They can identify opportunities for improvement that
might have been overlooked by the internal workforce.
Diverse Skillsets: Organizations often have diverse needs when it comes to skills.
External recruitment allows them to target candidates with specialized skills that
are not currently present within the organization, enabling efficient fulfillment of
specific job requirements.
Wider Talent Pool: External recruitment methods, such as job portals and social
media, enable organizations to reach a broader audience beyond their current
employee base. This wider talent pool increases the likelihood of finding the most
suitable candidate for a position.
Reduced Internal Bias: When hiring internally, there can be biases based on
relationships, familiarity, or favoritism. External recruitment minimizes these
biases by evaluating candidates primarily based on their qualifications,
experience, and fit for the role.
Employee Motivation: The arrival of new external talent can motivate existing
employees to enhance their performance. It can create a healthy sense of
competition and a drive to showcase their skills and commitment.
Enhanced Employer Branding: A well-executed external recruitment strategy
positively impacts an organization's image in the job market. When potential
candidates see the organization as actively seeking the best talent, it boosts the
employer's reputation and attractiveness.
Quick Skill Acquisition: When an organization urgently needs specific skills that are
not readily available internally, external recruitment is a more time-efficient
solution compared to training and developing existing employees to acquire those
skills.
Disadvantages:
Cultural Misfit: New hires from external sources might take time to understand
and adapt to the organization's culture. A poor cultural fit can lead to conflicts,
communication breakdowns, and decreased overall efficiency.
Lower Employee Morale: If existing employees perceive that external hires are
preferred over internal ones, their morale can suffer. They might feel that their
contributions are undervalued, which can impact teamwork and overall job
satisfaction.
Risks of Underperformance: There's a risk that external hires might not meet
performance expectations initially. They may require more time to get acclimated
to the organization's processes, systems, and expectations, potentially leading to
underperformance.
Limited Loyalty: External hires might not have the same level of loyalty to the
organization as employees who have grown within the company. This could lead
to shorter tenures and less commitment to the organization's long-term success.
Internal Resistance: Existing employees might feel threatened by the influx of new
talent. This resistance can manifest as reluctance to collaborate, share
information, or accept changes brought about by the external hires.
Internal Job Postings: Organizations often maintain an internal job posting system
or an intranet platform where current employees can view and apply for open
positions. This gives employees the opportunity to express their interest in
different roles across the organization.
Employee Referrals: Existing employees may refer their friends, family members,
or acquaintances for job openings within the company. Employee referrals are
often valued because they tend to bring in candidates who are a good cultural fit
and have been recommended by someone within the organization.
Cultural Fit: Internal candidates are already aligned with the organization's
culture, values, and goals, which can lead to smoother integration into new roles.
Reduced Risk: Since internal candidates are already known entities, there's a
reduced risk of hiring someone who doesn't fit well with the company's culture or
doesn't meet performance expectations.
Missed Diversity: Relying solely on internal candidates might hinder diversity and
inclusion efforts, as the organization may miss out on candidates from different
backgrounds and experiences.
Skill Gaps: Not all required skills might be available within the current workforce,
leading to the necessity of external hires for specialized roles.
Stagnation of Ideas: Promoting from within might prevent the infusion of fresh
ideas and innovation that external candidates could bring.
Resentment: When one employee is promoted, others who were also interested
in the position might feel resentment, which can lead to tension in the workplace.
Career Plateau: If internal employees feel that there are limited opportunities for
growth or promotion, they might become disengaged and seek opportunities
outside the organization.
Overlooking External Talent: Relying solely on internal recruitment might cause
the organization to overlook talented individuals from outside who could bring
fresh perspectives and skills.
5. Method-Every thing has a right way to do and this right way is known as a
Method in management .In short it means an art of doing.A set of procedures and
instructions is known as a method.For instnce to obtain a credit card a cutomer
follows a following series of steps filling a credit card application ,attaching
required documents and submitting to a bank reprensative.while processing the
credit card application The form filled by the cutomed is checked.Documents are
verified and customer verification is done . credit card is dispatced by generating
pin to a courier company for the final delivery to the customer and records are
maintained.All these standard procedures are known as method in management.