VxRail ™ SolVe Generator

Solution for Validating your engagement

Topic
VxRail Appliance Power Control Procedures

Selections
Select Your Power Control Activity: Power Down a Running VxRail Cluster
What VxRail Software Version is the Cluster running?: v7.0.320

Generated: September 5, 2023 6:42 AM GMT

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Publication Date: September, 2023

Dell Technologies Confidential Information version: 5.2.1.1

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 Contents
Preliminary Activity Tasks .......................................................................................................3
Read, understand, and perform these tasks.................................................................................................3

Cluster Shutdown Procedure ..................................................................................................4

Description: ...................................................................................................................................................4
Steps to shut down ..................................................................................................................................4

Dell Technologies Confidential Information version: 5.2.1.1

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Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.

Read, understand, and perform these tasks

1. Table 1 lists tasks, cautions, warnings, notes, and/or knowledgebase (KB) solutions that you need to
be aware of before performing this activity. Read, understand, and when necessary perform any
tasks contained in this table and any tasks contained in any associated knowledgebase solution.

Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity

000196884: Dell EMC VxRail: Ensure vCLS VMs are deleted before VxRail cluster shutdown

490875: VxRail: Enter/exit Maintenance Mode and VxRail shutdown/startup with Horizon Air Hybrid-
Mode deployed

• VxRail 7.0.320 and later releases contain resolutions for two of the VMware vSAN issues detailed in
VMware Proactive Customer Advisory issued in June 2022: KB 88870
https://kb.vmware.com/s/article/88870. One issue is not yet resolved by VMware and requires the
workaround described in KB 88870. The Dell VxRail: VxRail Response to VMware Proactive
Customer Advisory for June 2022 contains more information https://www.dell.com/support/kbdoc/EN-
US/000201082.

2. This is a link to the top trending service topics. These topics may or not be related to this activity.
This is merely a proactive attempt to make you aware of any KB articles that may be associated with
this product.

Note: There may not be any top trending service topics for this product at any given time.

VxRail Appliance Top Service Topics

IMPORTANT: Please take our survey! VxRail Appliance Procedure Quality Survey

Dell Technologies Confidential Information version: 5.2.1.1

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Cluster Shutdown Procedure
Note: If DNS is hosted on VxRail, shutdown of DNS should be performed manually before shutting down
the cluster.

Description:
The VxRail Manager Shut Down Cluster feature provides users a graceful shutdown for the entire cluster
with just a few clicks. During the shutdown procedure, VxRail Manager provides detailed error messages
with links to appropriate knowledgebase articles if there are any problems.

Note: You are responsible for properly shutting down all client VMs. VxRail Manager will shut down all
VMs in the cluster. Dell highly recommends that you gracefully shutdown all client VMs before performing
this procedure.

This procedure is only for VxRail 4.7.300 or later.

Steps to shut down

If you deployed Tanzu on the VMware vCenter Server, you must remove “Supervisor” VMs according to
KB 000195515 before performing the following steps.

1. [ ] Open a supported browser and go to the < IP of vSphere vCenter > using HTML5 Client
with administrative privileges.
2. [ ] Go to Home > Hosts and Clusters > VxRail-Cluster.
3. [ ] Right-click the cluster, select VxRail, and then click Shut down….

Figure 1 Shut down cluster

4. [ ] The confirmation page will display. Click NEXT.

Dell Technologies Confidential Information version: 5.2.1.1

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 Figure 2 Shut down confirmation page.

5. [ ] Ensure that the validation is successful. Click NEXT.

Figure 3 Validation page.

Note: If any of the pre-shutdown heath checks fail, the shutdown script will not complete. To bypass
known issues, you can select Ignore to bypass any task that is in an Error status. Only use this option
if you know the reason for the failure.
Note: If the time between the current hosts is not synchronized, you will see a warning message
during the cluster shutdown validation process and VXM will automatically synchronize the time
between the hosts.

6. [ ] The page will show the confirm operation. Click NEXT.

Dell Technologies Confidential Information version: 5.2.1.1

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 Figure 4 Confirm Operation

7. [ ] [Optional] If you are running on a Standard License and have VMs running on VSAN cluster with
the system, clicking confirm displays “Pre-check failed, please resolve the issue(s)
and retry”. Power off the VMs from the VMware vCenter manually, and then click retry to perform
the shutdown.
8. [ ] Click FINISH.

Figure 5 Cluster shut-down

9. [ ] After the appliance has been shut down correctly, a message shows that the appliance shutdown
operation has started. Check the physical node power state after 15 minutes.
10. [ ] Wait for all the LEDs on the appliance to turn off. The locator LED of Node 1 will remain lit after
shutdown completed.

Dell Technologies Confidential Information version: 5.2.1.1

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