ZAKIAL EL-MESTARI

Experience:
Reception – DUBAI (Aug 2022 – Feb 2023)
• Customer reception and implementation service.
• Respond to inquiries, guide and review customer requests.
• Receiving visitors and reviewers of the entity and apply
• Responding to customer inquiries.
MOOD Perfume - DUBAI
• Focus on increasing sales. Mobile N:
• Providing customers with available offers 00971544637987
• Presenting available to customers. Languages:
Al mahaba watan at – DUBAI (Dec 2019 – Jun 2022) Arabic: Native language
• Receiving food orders from customers. English: Limited working
• Directing the assistant hosts according to their job duties. French: Limited working
• Preparing tables and making customers comfortable.
• In addition, order registration on the cashier program. Education &
• Preparing the final shape suitable for the tables. Qualification
Customer service – Morocco (Feb 2017 – Sep 2018) Secondary School - 2013
• Customer knowledge of the services and products offered by the • Certificate ICDL in
company Microsoft Office, Word,
• Submit customer satisfaction survey reports Excel, PowerPoint
• Maintain records of communication with customers Highlights
• Communicate with clients through various means • Effective marketing
and social media • Operability and
• Dealing with customer problems commitment
• Provide all the information the customer needs • Professional and positive
attitude
MAZAYA Of Perfume – Morocco(Feb 2016 – Jan 2017)
• Resistance to stress
• Introducing the available products and presenting • Good manners
them to customers. Career Objective
• Focus on increasing sales and attracting customers. -Secure a challenging position in
a reputable organization to
• Customer satisfaction to buy again. expand my learning's, knowledge
• Providing customers with available offers. and skills.

‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬ -Secure a responsible career

Nationality: Morocco DOB:07/08/1995 opportunity to fully utilize my
training and skills, while making
Status: Residence visa Based: Dubai a significant contribution to the
success of the company