August 31, 2023

Account Number: 8337 10 029 1483746

Security Code: 2064
Service At: 15041 STRATUS LOOP APT 302
WINTER GARDEN FL 34787-7931

NEWS AND INFORMATION

Have questions about your bill? NOTE. Taxes, Fees and Charges listed in the Summary only apply
Visit us at Spectrum.net/billing to Spectrum TV and Spectrum Internet and are detailed on the
Or, call us at 1-855-70-SPECTRUM (1-855-707-7328) following page. Taxes, Fees and Charges for Spectrum Voice are
detailed in the Billing Information section.
_________________________
Service from 08/01/23 through 08/31/23
Summary details on following pages ACTION REQUIRED : Important Reminder about Your Bill Our
billing system update is complete. You have received a new
account number that is included on this statement and your
Payments Received 0.00 payments must now be sent to a new remittance address:
Spectrum TV™ 34.98 Spectrum
Spectrum Internet™ 49.99 P.O. Box 7186 Pasadena, CA 91109-7186
Spectrum Voice™ 14.99
Taxes, Fees and Charges 10.06 To ensure all of your payments are processed in an accurate and
Current Charges Due By 09/05/23 114.45 timely fashion, please make the following updates:

• If you pay by mail , you must update your account number

Total Due $114.45 and payment remittance address information.
• If you use AutoPay through your financial institution, credit
card, or other third party provider, you will need to make them
aware of your new account number in order to avoid missed
payments. If you currently have AutoPay set up with Spectrum
directly, we will automatically update your account and you do
not need to take any action at this time.

Please note that all Spectrum websites, such as Spectrum.net have

also been updated with your new account number, which may be
required to login.
_________________________

August 31, 2023

Account Number: TIAGO MIGUEL
ANA PAULA T SANTOS
Service At: 15041 STRATUS LOOP APT 302
WINTER GARDEN FL
34787-7931
4145 S. FALKENBURG RD RIVERVIEW FL 33578-8652
8337 1000 NO RP 24 11252022 NNNNNYNN 01 984918
keep

Total Due $114.45

ANA PAULA T SANTOS Amount you are enclosing $
STRATUS LOOP APT 302
WINTER GARDEN FL 34787-7931
Please Remit Payment To:
SPECTRUM
PO BOX 7186
PASADENA CA 91109-7186
Page 2 of 4 August, 2023

Have questions about your bill?

ANA PAULA T SANTOS Visit us at Spectrum.net/billing
Account Number: 8337 10 029 1483746 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
Security Code: 2064
8337 1000 NO RP 24 11252022 NNNNNYNN 01 984918

Service from 08/01/23 through 08/31/23

Spectrum TV™ Spectrum Voice™

Spectrum MI Plan Latino 29.99 Phone number (407) 985-3957
Unlimited Long Distance 14.99
Spectrum Receiver 4.99
PKG Includes: Phone Line, Modem, Up to 23 Calling
$34.98
Features, Calling Within U.S., Canada, Mexico, Puerto
Spectrum TV™ Total $34.98 Rico, Guam & The Virgin Islands
$14.99

Spectrum Voice™ Total $14.99

Spectrum Internet™

Spectrum Internet Ultra 20.00 Taxes, Fees and Charges

$49.99 FCC Admin Fee 2.09
Spectrum Internet™ Total $49.99 State and Local Sales Tax 2.58
Communications Services Tax 9.82
Taxes, Fees and Charges Total $10.06

Total Due $114.45

Messages continued from page 1

Download the latest version of the My Spectrum App from
your device's app store. The My Spectrum App makes it easier
than ever to manage your Spectrum services. A hassle-free
experience with one convenient place for handling all your account
needs.
_________________________

Continued on the next page....

Local Spectrum Store: 1121 Alafaya Trail, Ste 1099, Oviedo FL 32765 Store Hours: Mon thru Sat - 10:00am to 8:00pm; Sun - 12:00pm to 5:00pm or 557 N
Afalaya Tr, Ste J03B, Orlando FL 32828 Store Hours: Mon thru Sat - 10:00am to 8:00pm; Sun - 12:00pm to 5:00pm

Simplify your life with Auto Pay! Payment Options

Spend less time paying your bill Pay Online - Sign in to Spectrum.net to pay or view your bill.
and more time doing what you love.
Pay by Mail - Detach payment coupon and enclose with your check
It's Easy - No more checks, stamps or trips to the post office made payable to Spectrum.
It's Secure - Powerful technology keeps your information safe For questions or concerns, please call 1-855-707-7328.
It's Flexible - Use your checking, savings, debit or credit card
It's FREE - And helps save time, postage and the environment

Set up easy, automatic bill payments with Auto Pay!

Visit: spectrum.net/account
(My Account login required)
Page 3 of 4 August 31, 2023

ANA PAULA T SANTOS Have questions about your bill?

Account Number:: 8337 10 029 1483746 Visit us at Spectrum.net/billing
Security Code: 2064 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8337 1000 NO RP 24 11252022 NNNNNYNN 01 984918

Video Closed Captioning Inquiries - Spectrum provided set-top boxes

for video consumption support the ability for the user to enable or disable
Closed Captions for customers with hearing impairment.

Tax and Fees - This statement reflects the current taxes and fees for
your area (including sales, excise, user taxes, etc.). These taxes and fees
may change without notice. Visit spectrum.net/taxesandfees for more
information.
Terms & Conditions - Spectrum's detailed standard terms and
conditions for service are located at spectrum.com/policies.
For immediate closed captioning concerns, call 1-855-707-7328 or email
closedcaptioningsupport@charter.com.
To report a complaint on an ongoing closed captioning issue, please send
your concerns via US Mail to W. Wesselman, Sr. Director, 2 Digital
Place, Simpsonville, SC 29681, send a fax to 1-704-697-4935, call
1-877-276-7432 or email closedcaptioningissues@charter.com.

Spectrum Receiver $9.99 - Charges include $8.99 for Receiver Rental
and $1.00 for Secure Connection.
Programming Changes - For information on any upcoming
programming changes, please consult the Legal Notices published in your
local newspaper and on spectrum.net/programmingnotices.
The following taxes, fees and surcharges are included in the price
of the applicable service - . FEES AND CHARGES:
COMMUNICATIONS SERVICES TAX $0.97, E911 FEE $0.40,
FEDERAL UNIVERSAL SERVICE FUND$0.76, STATE AND LOCAL
SALES TAX $0.08, STATE TRSSURCHARGE $0.10.

Authorization to Convert your Check to an Electronic Funds

Transfer Debit - If your check is returned, you expressly authorize your
bank account to be electronically debited for the amount of the check plus
any applicable fees. The use of a check for payment is your
acknowledgment and acceptance of this policy and its terms and
conditions.

Spectrum Terms and Conditions of Service - In accordance with the

Spectrum Terms and Conditions of Service, Spectrum services are billed
on a monthly basis. Spectrum does not provide credits for monthly
subscription services that are cancelled prior to the end of the current
billing month.

Spectrum Security Center: Spectrum offers tools and solutions to keep

you and your family safe when connected. Learn how to safeguard your
information, detect scams and how to identify fraud alerts. Learn more at
Spectrum.net/SecurityCenter.

Billing Practices - Spectrum mails monthly, itemized statements to

customers for monthly services that are billed in advance. Customers
agree to pay amounts due by the due date indicated on the statement,
less any authorized credits. If your monthly statement is not paid by the
due date, a late payment processing charge may be imposed.
Nonpayment of any portion of any services on this statement could result
in disconnection of all of your Spectrum services. Disconnection of Phone
service may also result in the loss of your phone number.

Past Due Fee / Late Fee Reminder - A late fee will be assessed for past
due charges for service.

Franchise Administrator - ORANGE CITY FRANCHISE AUTHORITY

201 S ROSALIND AVE 5TH FLOOR ORLANDO FL 32801 Phone:
407-836-5631

Complaint Procedures: If you disagree with your charges, you need to

register a complaint no later than 60 days after the due date on your bill
statement.

Spectrum Voice Provider - Spectrum Advanced Services, LLC

Page 4 of 4 August 31, 2023

ANA PAULA T SANTOS Have questions about your bill?

Account Number:: 8337 10 029 1483746 Visit us at Spectrum.net/billing
Security Code: 2064 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8337 1000 NO RP 24 11252022 NNNNNYNN 01 984918