monthly cleaning report

MONTHLY REPORT
Pacific Square
June 2020

Monthly Report 170602v1.1mh

CONTENTS
1. Compliance…………………………………………………………………………………………………………………………….……………3
2. KPI Results Summary…………………………………………………………………………………………………………….…………….3
2.1. Weekly Results Summary……………………………………………………………………………………………………………………….3
2.2. Monthly Results Summary…………………………………………………………………….………………………………………………3
3. Account Management…………………………………………………………………………………………………………….…………..4
4. Periodicals………………………………………………………………………………………………………………………….……………….4
4.1. Programmed Services This Month………………………………………………………………….…………………….……………….4
4.2. Programmed Services Coming Month…………………………………………………………………………………..……………….4
4.3. Programmed Services Outstanding………………………………………………………………………………….….…………………5
5. Upcoming Centre Activities………………………………………………………………………………………………………………….5
6. Human Resources………………………………………………………………………………………………………………………………..5
6.1. New Staff…………………………………………………………………………………………………………………………….…..…………….5
6.2. Industrial Relations……………………………………………………………………………………………………………...……………….6
6.3. Staff Training………………………………………………………………………………………………………………………………………….6
7. Contract Hours…………………………………………………………………………………………………………………………………….6
8. Union Attendance on Site…………………………………………………………………………………………….………………………7
9. OH&S…………………………………………………………………………………………………………………………………………………..7
9.1. Incident Register and LTI Report……………………………………………………………….……………………………..…………….7
9.2. Risk Register………………………………….……………………………………………………………………………………………..………..8
10. Issues Identified / Innovation……………………………………………………………………………………………………………….8
11. Monthly Report Sign Off…………………………………………………………………..…………….……………………………………8

Appendix
A. Wand Reports…………………………………………………………………………….………………………………………………………..9
B. Staff Training Matrix……………………………………………………………………………………………………………………………10
C. Incident Mapping……………………………………………………………………………………….………………………………………13

Monthly Report 170602v1.1mh

 1. Compliance

Millennium Services Group Ltd. Ltd. is a public company that listed on the ASX in November 2015.
Millennium Services Group confirms that it abides by and upholds the terms and conditions of the
Contract and complies in all respects with the requirements of all laws, regulations and awards of any
nature (be they local, state or federal) in relation to its employees (full time and part time).

2. KPI Results Summary

KPI results recorded and agreed by Centre Management and Millennium Hi-Tech

2.1. Weekly Results Summary

Week 1 Week 2 Week 3 Week 4 Week 5

89.42 92.86 93.9

Weekly Sc o r e %
100
80 89.42 92.86 93.9

60
40
20
0 0
0
Week 1 Week 2 Week 3 Week 4 Week 5

Score %

2.2. Monthly Results Summary

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
92.06

Monthly Score %
100
80 92.06
60
40
20
0 0 0 0 0 0 0 0 0 0 0
0

Score %

Monthly Report 170602v1.1mh

 3. Account Management

Key contacts for account management for Westfields Miranda are detailed in the table below

Name Position Contact Details

Nassib Kobayssi Account Manager Mob: 0423 053 386
Email: nassib.kobayssi@millenniumsg.com>
Jason Evans State Manager Mob: 0431 731 743
Email: jason.evans@millenniumsg.com
Marc Harris National General Manager Mob: 0411 099 440
Email: marc.harris@millenniumsg.com
Royce Galea Executive Director and Key Account Mob: 0412 660 006
Manager Email: Royce.galea@millenniumsg.com

4. Periodicals

4.1. Programmed Services – This Month

Details of periodicals completed this month, i.e. Pressure Washing, High Dusting, Strip and Seal,
escalator clean etc.

Task No. Task Date Completed

High Dusting 08/06/20
Wiping Air Vents 12/06/20
Pressure Washing Town Square 19/06/20
Deep Clean Bathrooms each Sunday All completed

4.2. Programmed Services – Coming Month

4.3. Details of periodicals scheduled for completion next month, i.e. Pressure Washing, High Dusting,

Strip and Seal, escalator clean etc.

Task No. Task Due Date for

Completion
Deep Clean Bathrooms each Sunday Each Sunday
Pressure Washing Town Square 18/07/2020
Grinding & Strip & Seal 11/07/2020

Monthly Report 170602v1.1mh

 4.3 Programmed Services – Outstanding

Details of periodicals scheduled but yet to be completed, i.e. Pressure Washing, High Dusting, Strip and
Seal, escalator clean etc.

Date Task Due Date for Date Completed

Identified Completion

Up to Date with Peridocals

5. Upcoming Centre Activities

Events or other activities affecting services for the coming moth, i.e. Investor Tour, Community Festival,
Installation of Christmas Decorations etc.

Activity No. Activity Date of Activity

Nill to report

6. Human Resources

6.1. New Staff Inductions

The following New Staff commenced working on site during the past month:

Induction No. Induction Name Date of Induction

Nill to report

Monthly Report 170602v1.1mh

 6.2. Industrial Relations

Detail any staff disputes, industrial action or union enquiries relating to Millennium staff on site.

Nature of Incident Date of Incident

Nill to report

6.3. Staff Training

The following toolbox talks were conducted during the past month. Detailed training records for the
current month can be seen in the attached training matrix, (Refer Appendix B.)

Number of Work Instruction Name Date of Training

Staff Trained
7 Covid 19 Food Court Cleaning 15/06/2020
7 Safe Use of Chemicals 15/06/2020
7 Chemical Storage Standards 15/06/2020
7 Wet Weather Procedures 15/06/2020
7. Contract Hours

The following table details total hours supplied per week against the contracted number of hours.
Comments pertaining to additional hours provided are detailed below.

Week 1 Week 2 Week 3 Week 4 Week 5

Contract Hours 217 217 217 217
Supplied Hours 217 217 217 217
Variance
Cumulative Variance (Annual to date)

Details of Ad-Hoc Hours Requested PO #

Nill to report

Monthly Report 170602v1.1mh

 8. Union Attendance on Site

Union representatives attended site in the last month on the following days:

Date of Activity Union

Attendance Representative
None

9. OH&S

9.1. Incident Register

The following incidents occurred during the past month:

Inciden LTI Name Description of Incident Date of Incident

t No. Recorded
Nill to Report

Monthly Report 170602v1.1mh

 9.2. Risk Register

Risks identified during the past month including roof leaks, trip hazards, environmental risks etc.

Date Comments Date reported to

Identified Centre
Management
Nill To report

10. Issues Identified / Innovations

Issues and Innovations identified over the past month including new initiatives, energy saving ideas, safety
improvements, retailer education etc.

Issue / Innovation Detail Recommendations / Action Taken

Main Entrance drain blocked Unblocked the drain

Monthly Report Sign Off

Prepared by: Nassib Kobayssi

Position: Account manager

Signed:
Nassib Kobayssi
Dated: 03/07/2020

Monthly Report 170602v1.1mh

appendix a
wand reports

Monthly Report 170602v1.1mh

appendix b
training matrix

Monthly Report 170602v1.1mh

appendix c
incident mapping

Monthly Report 170602v1.1mh