Kaviyarasan Bathumalai
N E T W O R K E N G I N E E R / E L E V A T O R
M E C H A N I C / R E C O V E Y O F F I C E R
0172767558/0199222373
bkaviyara@gmail.com
Shah Alam, Selangor
Kaviyarasan bathumalai
No 70 Jln Berjaya 25/4 Taman Sri
Muda, 40400, Shah Alam,
Selangor.
ABOUT ME
To excel in technical, supervisory or
I am a mature team worker
executive position, Interpersonal trait,
and adaptable to all attitude & skills. Good inter racial
relationship skills. Able
challenging situations. to communicate with all levels and
walk people. Can lead and motivate
subordinates to achieve the best result
in whatever task
given. Have strong desire to excel in my
career. Highly motivated and ambitious
with the right attitude and Attributes.
Hard working
and ready to face tough situations and
demanding working environments.
Ability to self-motivate and motivate
those around to achieve greater
heights.
SKILLS EXPERIENCE
8/10 IT TECHNICIAN
MICROSOFT OFFICE SKILLS
MAXIS BROADBAND BHD / SUBANG HITECHT / 2017 JAN – 2020 FEB
9/10
IP CORE NETWORK TEAM
COMPUTER LITERACY SKILLS
 Manage customer complaints & cases with 1.5 troubleshooting
9 / 10  Monitor VOICE Product such as : ISDN PRI (VOIP)/ Business Voice Enhanced
MICROSOFT OUTLOOK & LYNC (BVE)
 Liaise with Field Ops & Level 2 for fault resolutions progress
10 / 10  Cisco IOS Interface Command exposure for the above monitoring tools to
MICROSOFT EXCHANGE access routers
 Broadcast outage or fault to Cooperate customer & Higher Management
8/10
 Escalation of issues to support teams in order to resolve the issue to the
Mechanical skills/knowledge of power customer’s complete satisfaction.
tools

EDUCATION
IT TECHNICIAN
Diploma in Mechatronic Engineering
VIS MECHATRONIC
2015 – 2017 DIGI TELECOMUCATIONS/ SUBANG HITECTH / 2020 MARCH – 2022 JUNE

IP CORE NETWORK TEAM

 Manage customer complaints & cases with 1.5 troubleshooting
PRIMARY SCHOOL  Monitor VOICE Product such as : ISDN PRI (VOIP)/ Business Voice Enhanced
SJK(T) SUNGGAI RENGGAM, SHAH ALAM, (BVE)
SELANGOR.  Liaise with Field Ops & Level 2 for fault resolutions progress
 Cisco IOS Interface Command exposure for the above monitoring tools to
SECONDARY SCHOOL access routers
SMK SEKSYEN 24(1) SHAH ALAM  Broadcast outage or fault to Cooperate customer & Higher Management
 Escalation of issues to support teams in order to resolve the issue to the
customer’s complete satisfaction.

REFERENCE RECOVER OFFICER

Mahendran A/L Suberemaniam / Network
Surveillance / 012-6778321 (MAXIS)
Sidney / Supervisor / 012-6014886 (AA
Comercial Sdn Bhd)
Magen / Network Team Leader / 016-
2179927 / (Digi Telecommunications)
NEWVEST RECOVERY / SUNWAY / 2022 OCT – 2022 DEC
Short Description of your role in the company. Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Etiam aliquet eu mi quis lacinia.
 Responsible for managing and recovering unpaid debts from our clients
 monitoring and following up on outstanding debts, negotiating payment
plans, and maintaining accurate records of all transactions
 Handle customers' questions or complaints

ELEVATOR MECHANIC

GT ELEVATOR / PUCHONG / 2023 JAN – 2023 MARCH

● Assembled repaired and maintained elevators moving sidewalks and escalators.

● Maintained logs of all repairs inspections and maintenance work performed.

● Installed and updated equipment to ensure compliance with industry regulations.

● Developed and implemented elevator maintenance programs for various clients.