Admin & Operations

 SOP – Leave approval process

 SOP – Vacation policy

Recruitment

 SOP – How to use LinkedIn Recruiter

 SOP – Initial screening call procedure

Marketing

 SOP – How to publish a new blog

 SOP – Checklist for social media banner images

Sales

 SOP – How to qualify the inbound lead

 SOP – How to handle pricing objection

Engineering

 SOP – How do you request for code review?

 SOP – How to resolve merge conflicts?

Customer Success

 SOP – Standard set of questions for first customer success call

 SOP – How to segment customers for customer success calls

Accounts / Licensing

 SOP – How to refund payment in Stripe

 SOP – How to follow up on unpaid invoices

Most of these SOP documents shouldn’t take more than a few hours to one or two days. But once done,

you can imagine the structure and power it can give over the long run.

Also Read: Organizational Silos: Overview, How to Break Down & Its Impact

You can use a tool like Document360  (or even Google Docs) to easily get started. Here is a screenshot

from Document360