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  • Informing About Delivery Detail - Phone Call

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    Richard Wilson from Export Logistics called John Smith from Export Computers & Co to inform him that a delivery of 35 laptop computers was mistakenly sent to the wrong address. The delivery was meant for Export Computers' branch in Ho Chi Minh City but was instead delivered to their branch in Hanoi. Richard assured John that the laptops have been arranged to be transported by air to arrive in Ho Chi Minh City on Friday as originally planned. John thanked Richard and said Export Computers will send an acknowledgement receipt upon receiving the delivery.

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    Informing About Delivery Detail_phone Call

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    Richard Wilson from Export Logistics called John Smith from Export Computers & Co to inform him that a delivery of 35 laptop computers was mistakenly sent to the wrong address. The delivery was meant for Export Computers' branch in Ho Chi Minh City but was instead delivered to their branch in Hanoi. Richard assured John that the laptops have been arranged to be transported by air to arrive in Ho Chi Minh City on Friday as originally planned. John thanked Richard and said Export Computers will send an acknowledgement receipt upon receiving the delivery.

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    18 views1 page

    Informing About Delivery Detail - Phone Call

    Uploaded by

    fgtsd
    Richard Wilson from Export Logistics called John Smith from Export Computers & Co to inform him that a delivery of 35 laptop computers was mistakenly sent to the wrong address. The delivery was meant for Export Computers' branch in Ho Chi Minh City but was instead delivered to their branch in Hanoi. Richard assured John that the laptops have been arranged to be transported by air to arrive in Ho Chi Minh City on Friday as originally planned. John thanked Richard and said Export Computers will send an acknowledgement receipt upon receiving the delivery.

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    of 1

    EX p 49 n 9

    You are a freight forwarder. Call your partner to inform him about a delivery delay.

    A: John Smith, Export computers & co, what can I do for you?

    B: Hi, this is Richard Wilson from Export logistics. I’m calling you to inform that unfortunately there has
    been a mistake for the delivery of your consignement of 35 laptop computers. The reason is that the
    distribution centre gave us the wrong address and the computers have beeen delivered to your company’s
    branch in Hanoi.

    A. This is going to be a problem as we need the computers to arrive by Friday morning!

    B: Of course, we are awfully sorry about this inconvenience . We have just arranged for transport to Ho Chi
    Min City by Vietnam Air. So the computers should arrive on Friday.

    A: Ok then, thank you very much for letting us know. As soon we receive the consignment we will send our
    aknowledgement.

    B: ok thank you , bye

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