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Question 5 Moshidi Oc
Question 5 Moshidi Oc
Description of Non-Conformance:
During the audit of the organization's quality management system, a non-conformance was
identified in relation to Clause 4 of the ISO 9001:2015 standard, which addresses the context of the
organization. The non-conformance is detailed as follows:
The organization's documented context did not adequately encompass all relevant internal and
external factors that could impact its ability to achieve the intended outcomes of its quality
management system. The context statement failed to address [specific factor(s)] which are significant
in the organization's industry and business environment. This omission hinders the organization's
comprehensive understanding of its operational landscape and potential risks and opportunities.
Classification of Non-Conformance
Non-conformances are classified based on their severity and potential impact on the organization's
quality management system. The classification helps prioritize corrective actions. The identified non-
conformance falls under the following classification.
To address the identified non-conformance, the following corrective actions are recommended
*Review and revise the organization's context statement to encompass all relevant internal and
external factors that could impact the quality management system.
*Conduct a thorough risk assessment to identify potential risks and opportunities associated with
the newly identified context factors.
Date: ___24/08/2023__________________.
This audit finding report serves to communicate the identified non-conformance to the relevant
stakeholders and guide the organization in taking appropriate corrective actions to align with ISO
9001:2015 requirements