NAME - ROHIT

DESIGNATION - RETAIL SALES MANAGER

COMPANY - ROYALE TOUCHE/LUXURY HOMES

DATE DAY ACTIVITYS OUTCOME

21 August 2023 MONDAY Product training Laminate understanding for the sales pitch

22 August 2023 TUESDAY Product training wooden flooring understanding

to understand the dealing and sales pitch

23 August 2023 WEDNESDAY visit to Interior designers office
through interior designers
to understand how sales persons generate
24 August 2023 THURSDAY Site visit with sales executive the business from the site and find new
site
To understand what are the competetors
25 August 2023 FRIDAY Competetors Store visit and our are working and understand our store
upcoming store site visit
catchment area
Visit to a customer with the catelog, after
26 August 2023 SATURDAY Gurugram Area Visit that visit to interior desiner for sample
share
28 August 2023 MONDAY Grugram area visit visit in interior desginers and dealers for the exposure of grass
 DETAIL REMARKS IF ANY
Training understanding is
HL
attached
Training understanding is
HL
attached

HL Observations is attached

alers for the exposure of grass root lable business understanding

S.NO. ACTIVITY DETAIL
1 Product Knowladge Manifacturig Process
Feature and Benefits
Specification
2 Budgeting Sales BGT and expance BGT
3 Relationship Building Interior Desighners, Architects and Carpenters ,
Consumers or Direct walking customers
4 Sales Planing Sales Mix planing and study of sales mix, Sales
Forcasting
5 Sales Team Review and Evaluation Target setting and Tracking
6 Inventory Management No Stockout and NO overstock
7 Customer service Pre sales and Post sales service to stablished brand in
the catchment area
8 Team Management Reqruitment Training and Performance evaluation
9 Market analysis Market Trends, Competetors activities and customer
prefrances
S.NO. CONTAINT
1 Laminate rowmaterial

2 GSM (Grammage per

Square metre) of all
papers

3 Types of laminates in
Royale Touche

4 Avilable thikness types

5
MY UNDERSTANDING
Royale Touche Laminates consist of the floowing papers top to bottom
1. Tissue paper -
2. Design paper - German paper which is used by RT only in india
3. Barrier paper -
4. Kraft paper - RT used the imported kraft paper made by kotca paper Finland
the above papers are thermosetted by resins called Phenol Fomaldehyde (used for Kraft
Paper and barrier paper) and Melamine Formaldehyde ( Used for design paper and
tissue paper somtimes barrier paper)

Kraft Paper - 80 to 150 GSM

Barrier paper - 40 to 75 GSM
Design paper - 60 to 110 GSM
Tissue paper - 18 to 75 GSM

Flutd
High Definition
No marks
Crystal Z+
Crystal Matty+

avilable in two thikness 1MM and 1.25MM

S.NO. CONTAINT
1 Wooden flooring
2
MY UNDERSTANDING
S.NO. GAP Found Effect on Sales or Business
1 Lack of 1.Currently, we lack comprehensive data regarding the attributed business
Comprehensive volume from distinct stakeholders, including Interior Designers, Architects,
reports and direct customers. Acquiring such information is pivotal to facilitate
post-sales service delivery and foster potential business expansion.
2.In light of this, we have identified a challenge wherein several sales
executives have not engaged with specific Interior Designers or Architects
over an extended period. Consequently, this lack of interaction has led to
instances where these professionals inadvertently disregard our product
offerings.

2 Grooming issue in We have the grooming issue in the sales team and also not possible to
Sales Team maintain on the different attaires and to trck the grooming
3 Key Business It is imperative to gain a comprehensive understanding of the principal
partners work challenges and formulate a compelling pitching strategy with our clients.
Understanding This strategic approach is essential to enhance our competitive edge not
only against other brands but also in comparison to other materials, such
as paints and veneers.
Suggested Solutions
We have to maintain the exl files of all the data so that we can analysie
them and found the GAP accordingly

We have to introoduce proper formal uniform to give our elite brand

prasance and track through the Sales Team app
Properly conducting a Training and maintaining effective communication
are crucial skills for any professional setting. Here's a guide on how to
achieve both:

Meeting Format:

1. Set Clear Objectives: Define the purpose of the meeting. What is the
main goal? Having a clear objective keeps the meeting focused.
2. Agenda: Create an agenda outlining the topics to be discussed and the
time allocated for each. Share this with participants before the meeting.
3. Invite the Right People: Only invite individuals directly relevant to the
agenda items. Avoid overloading the meeting with unnecessary
participants.
4. Choose the Right Time: Schedule the meeting at a time when
participants are most likely to be available and attentive.
5.Start and End on Time: Respect participants' time by starting and ending
the meeting as scheduled.
6.Opening: Begin the meeting with a brief welcome and overview of the
agenda. This helps set the tone and expectations.
7.Stick to the Agenda: Keep discussions on track. If a topic goes off
tangent, gently bring it back to the agenda.
8.Encourage Participation: Create an inclusive environment where
everyone feels comfortable sharing their thoughts. Encourage input from
quieter participants.
9.Effective Communication: Practice active listening, make eye contact,
and show engagement. Avoid side conversations or distractions.
10.Visual Aids: Use slides or visual aids sparingly to illustrate key points.
But don't overload the presentation with too much information.
11.Summarize Discussions: After discussing each agenda item, summarize
the key takeaways before moving on to the next item.
12.Action Items: Clearly outline action items, responsibilities, and
deadlines. This ensures accountability and follow-up.
13.Q&A and Discussion: Allocate time for questions and open discussion.
Encourage constructive feedback and different viewpoints.
14.Time Management: Keep track of time for each agenda item to ensure
that the meeting doesn't run over its allocated time.