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We are living in the age of big data, with new data flooding us from all directions

at the incomprehensible speed of nearly a zettabyte (1 trillion gigabytes or a 1


followed by 21 zeros) per year. gaining the tools and understanding to do
something truly meaningful with it. measure past and current performance but
also to make predictions about the future. improve business strategies,
strengthen business operations, and enrich decision making—enabling the
organization to become more competitive.
easier and faster ways to discover relevant patterns and insights into data to
better support their decision making and to make their companies more agile.
 financial services organizations use BI and analytics to better understand
their customers to enhance service, create new and more appealing
products, and better manage risk.
 Marketing managers analyze data related to the Web-surfing habits, past
purchases, and even social media activity of existing and potential
customers to create highly effective marketing programs that generate
consumer interest and increased sales.
 Healthcare professionals who are able to improve the patient experience
will reap the benefits of maximized reimbursements, lower costs, and
higher market share, and they will ultimately deliver higher quality care for
patients.
 Physicians use business analytics to analyze data in an attempt to identify
factors that lead to readmission of hospital patients.
 Human resources managers use analytics to evaluate job candidates and
choose those most likely to be successful. They also analyze the impact of
raises and changes in employee-benefit packages on employee retention
and long-term costs.

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