Product Knowledge

Company Owner
Name:______________________________________________________

Office Address: __________________________________________

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Phone: _____________________________ Fax: _______________________________

Email: __________________________________________________________________

Housing Agent Office Address: __________________________________________

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Phone: _____________________________ Fax: _______________________________

Email: __________________________________________________________________

Website: _______________________________________________________________

Give directions to your Housing Agent office and Housing sites:

 Property Management/Neighborhood Information

List each home type, square footage and how many of each type are in your community:

Home type Square Footage Total #

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Recreational Facilities (playgrounds, pool, fitness center, bowling alley, etc):

Facility Hours Rules/Benefits

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Where is the fire station? What are the emergency and non-emergency numbers?

Where is the police station? What are the emergency and non-emergency numbers?

Where is the nearest post office? What is the phone number?

Where is the closest storage facility? What is the phone number?

What bank does your community use? What are the directions and phone number?

Other major banks in the area, including phone number and directions:

Where is the nearest hospital? Include name, number and directions:

Where is the nearest driver’s license office?

Where is the nearest public library?

Where is the nearest private health club?

Are there other grocery stores in the area? Include directions.

Where is the closest mall and what major stores are there?

Location, directions and number of closest movie theater:

Other recreational facilities in the area (hike or bike trails, YMCA, museums, tennis
courts, sports arenas, beaches, etc.)

Do any area retailers or business offer discounts?

Name Discount offered Number

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List several area restaurants:
Name Type of Food Number
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In what school district is your Property Management located?
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What is the elementary school?

Name: ____________________________________________________________
Location: ____________________________________________________________
Telephone: ____________________________________________________________
Bus service? If so, what time? _______________________________________________
Principal’s name: _________________________________________________________
Teacher/student ratio: ______________________________________________________
Other info: ____________________________________________________________

What is the middle school?

Name: ____________________________________________________________
Location: ____________________________________________________________
Telephone: ____________________________________________________________
Bus service? If so, what time? _______________________________________________
Principal’s name: _________________________________________________________
Teacher/student ratio: ______________________________________________________
Other info: ____________________________________________________________

What is the high school?

Name: ____________________________________________________________
Location: ____________________________________________________________
Telephone: ____________________________________________________________
Bus service? If so, what time? _______________________________________________
Principal’s name: _________________________________________________________
Teacher/student ratio: ______________________________________________________
Other info: ____________________________________________________________
What colleges and universities are in the area?

Name Number
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Property Management Policies

What is the community policy on pets?

Are there designated pet walking areas? If so, where?

Is boat or trailer parking allowed? If so, where?

What is the policy for residents who want to make cosmetic modifications to their homes
(painting interior walls, window coverings, etc)?

What is the policy for outdoor furniture, pools, trampolines, etc.?

 Maintenance

What is the trash pick-up schedule?

What is the policy on lawn care? List the mowing schedule, if applicable.

How do you shut off the water for the toilets or sinks? Which way do you turn the knob?

Where are the breaker boxes located?

What is the preventive maintenance program?

What size A/C filters do the homes use?