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506 Projectfinal1
506 Projectfinal1
A PROJECT REPORT ON
SUBMITTED BY:
Ananya Singh
TYBBA-V SEMESTER
YEAR:2022-23
SUBMITTED TO
(Assistant Professor)
2
Certificate
towards Nike and with its competitors of Savitribai Phule Pune University
under the guidance of Asst. Prof. Rida Shaikh for the academic year 2022 –
23.
ACKNOWLEDGEMENT
“It is not possible to prepare a project report without the assistance and encouragement of
other people. This one is certainly no exception.”
Signature:
Ananya Singh
Date:
5
DECLARATION
This is to inform that I, Ananya Singh student of Ashoka Center for Business and Computer
studies, has given the original data and information to the best of my knowledge in the project
titled as “A study on comparative analysis on consumer purchase intention
I have completed this project under the guidance of Asst. Prof. Rida Shaikh and that no part
of this information has been used for any other assignment but for the partial fulfillment of the
BBA course that I am pursuing at Ashoka Center for Business and Computer Studies.
I have prepared this report with my own efforts and I have gathered all the relevant information
personally.
Signature
Student Name
Date:
6
INDEX
PAGE
SR. NO CHAPTER TITLE NO.
1. INTRODUCTION
2. ORGANIZATIONAL PROFILE
5 FINDINGS CONCLUSION
6 SUGGESTIONS AND RECOMMENDATION
BIBLIOGRAPHY
ANNEXURE
7
CHAPTER NO-1
INTRODUCTION
8
MODERN CONCEPT-
According to this concept, marketing is concerned with the creation of consumers. According to
the modern thinker Peter Drucker, Marketing is so basic that it cannot be considered as a
separate function. It is the whole business seen from the customers’ point of view…business
success is not determined by the producer but the customer. Thus, the modern concept lays
greater emphasis on customers and considers them as kings. Marketing is not merely a physical
9
process but is something beyond that. It is the managerial philosophy which centres around the
wants and desires of customers.
MARKETING SELLING
1. It begins before sale and continues after 1. It begins after production and ends with
sale. the sale.
2. It focuses on consumer needs. 2. It focuses on seller’s needs.
3. It has long term perspective aiming for growth 3. It has short-term perspective.
and stability.
Thus, from the above table the distinction of marketing from selling can be understood.
10
FUNCTIONS OF MARKETING-
Marketing functions are those specialized activities that a marketer must perform in order to
identify and source potentially successful products for the market place and then promote them by
differentiating them from similar products. The important functions of marketing are discussed
briefly below:
1. Research & Development Function- A marketer has to carry out adequate research to
identify the size, behavior, culture, gender, demands etc. of the target market segment, and
then develop the products/services accordingly to meet and satisfy the needs of target
customers.
2. Buying Function- The marketing department has to assist the purchase and supply
department by sending specifications of the materials required so as to get timely and quality
materials for production.
3. Standardization & Grading- Standardization means setting quality standards to achieve
uniformity in the product. It provides consistent quality assurance to consumers. Grading
means classifying the product on certain accepted benchmarks or bases such as size, quality
etc. Through grading, the marketer can get higher price for quality product.
4. Packaging and Labeling- Packaging is traditionally done to protect the goods from damage
in transit and to facilitate easy transfer of goods to customers. But now it is also used by the
manufacturer to establish his brand image as distinct from those of his rivals. Another activity
involved with packaging is labeling. It means putting identification marks on the package.
Label is that part of a product which contains information about the producer and the product.
5. Branding- It is the process of stamping a product with some identification name or mark or a
combination of both. Branding means giving a distinct individuality to a product. Some
popular brands are Airtel, Sony, Lux, Nirma etc.
6. Pricing- Determination of price of a product is an important task of a marketing manager.
Price is influenced by cost of product and service offered, profit margin desired, prices fixed
by rival firms, government policy, etc.
7. Promotion Function- The marketing manager must design adequate strategies to make
known to consumers about the availability of products in the market. Without this function,
products will remain in the hands of producers and will never reach the consumers. Four
important methods of promotion are advertising, personal selling, publicity and sales
promotion.
8. Physical Distribution- This function involves the activities which are necessary to transfer
ownership of goods to customers and also making available goods at the right place and time.
9. Transportation- It provides the physical needs which facilitate the movement of persons,
goods and services from one place to another.
10. Warehousing- To meet the expected demands of consumers, goods are produced or procured
well in advance and stored in warehouses till they are transferred to customers. Warehouses
protect the goods from any damage which may be caused by any rodents, moisture, sun, theft,
etc.
11
11. Risk- taking function- Risks are involved in almost all levels of marketing process. Risk
taking in marketing refers to the financial risk that is inherent in producing and handling
goods, including the possible loss due to a fall in prices and the losses from spoilage,
depreciation, obsolescence, fire and floods etc.
12. Customer Support Services- This function relates to developing customer support services
such as after sales services, handling customer complaints and adjustments, providing credit
facilities, maintenance services, technical services etc. These services provide maximum
customer satisfaction and develop brand loyalty for a product.
All the above, and in some situations, more other functions are performed by the marketing
manager.
Marketing Mix
1. Product: It involves planning, developing and producing the right type of products and
services to be offered by the firm to the customers. It deals with the product range, design,
durability, branding, packaging, color and other features.
12
2. Price: A product is only worth what a customer is willing to pay for it. The marketing manager
must determine the price in such a way that it covers the cost of production and distribution of the
product and a reasonable margin of profit. Other variables influencing price are the price fixed by
competitors, government regulation etc. It is the only element of marketing mix that generates
revenue- everything else represents a cost.
3. Promotion: It deals with informing the customers about the firm’s product and persuading
them to purchase the same through personal selling, advertising, publicity and sales promotion.
4. Place or Physical distribution: It is concerned with making the product/service available to
the customers at the right place, at the right time and in the right quantity. The place where the
customers buy a product and the means of distributing the product to that place must be
appropriate and convenient to the customers.
5. People: It generally refers to the employees of the business organization who deal with the
customers.
• How consumers’ environment (friends, family, media, etc.) influences their behavior.
Consumer behaviour is often influenced by different factors. Marketers should study consumer
purchase patterns and figure out buyer trends.
In most cases, brands influence consumer behaviour only with the things they can control; think
about how IKEA seems to compel you to spend more than what you intended to every time you
walk into the store.
So, what are the factors that influence consumers to say yes? There are three categories of factors
that influence consumer behaviour:
1. Personal factors: an individual’s interests and opinions can be influenced by
demographics (age, gender, culture, etc.).
2. Psychological factors: an individual’s response to a marketing message will depend
on their perceptions and attitudes.
3. Social factors: family, friends, education level, social media, income, all influence
consumers’ behaviour.
• Problem recognition
• Search
• Evaluation of alternatives
• Purchase decision
• Post-purchase evaluation
Words such as consumer behaviour, individual buyer behaviour, and buying behaviour
of the consumer are all the same. Consumer behaviour is defined as the study of
individuals, groups, and organizations performance in selecting, buying, using the goods
and services, ideas, or experiences to fulfil the buyer's needs and wants.
The information given below will help you to understand the behaviour of the customers.
Companies conduct various research programs to collect information about their target
customers.
The scope of consumer behaviour is as follows.
• Demand Forecasting
• Marketing Management
• Non-profit and Social Marketing
• Selecting Target Market
• Market Mix
• Educating Customers
• Assists in Designing Product Portfolio
15
Demand Forecasting
Consumer behaviour helps in the forecasting of the demands for the business. Every
business identifies the needs and wants of the customers by understanding their
behaviour. Forecasting helps them to find out the unfulfilled demands in the market
easily. If the company knows what their consumer wants, they can design and produce
the product accordingly.
The behaviour of the consumer plays an important role in forecasting the demand for the
products. In addition, it helps the company to identify the market opportunity available
to them.
Marketing Management
Effective business managers know the importance of marketing towards the success of
the business. Understanding consumer behaviour is essential for the long-running
success of any marketing program. A better understanding of consumer needs and wants
to help the business to plan and execute their marketing strategies accordingly.
Proper understanding of the behaviour of the consumer makes the company know its
customers in a better way. That ultimately helps businesses to strategize and implement
marketing in a better way.
Market Mix
Proper development and designing all-important elements like product, price, place, and
promotion are essential for every business. It helps them to identify the likes and dislikes
of the customers. This allows marketers to design optimum marketing mix plans and
16
Educating Customers
Consumer behaviour helps the marketer to know how consumers spend their buying
decisions. By understanding the customer's behaviour, a marketer can easily get an idea
of how they can improve their buying decision. The market can guide and suggest a way
to save their money and give them better options. Customers become aware of the
opportunities available to them as per their behaviour.
SR.
Particular Specification
No.
5 Sample Size 21
CHAPTER NO-2
INTRODUCTION
19
OUR MISSION:
BRING INSPIRATION
AND INNOVATION
TO EVERY ATHLETE*
IN THEWORLD
*If you have a body, you are an athlete
We champion continual progress for athletes and sport by taking action to help
athletes reach their potential. Every job at NIKE, Inc. is grounded in a team-first
mindset, cultivating a culture of innovation and a shared purpose to leave an
enduring impact.
- (NIKE WEBSITE)
20
1962: Phillip Knight, a Stanford University business graduate and former member of the
track team, arranges to import athletic shoes from Japan and sell them in the U.S. Knight
created Blue Ribbon Sports as a cover name for his small- scale shoe-selling operations
1964: William Bowerman becomes a partner by matching Knight's investment of $500.
1965: Hires a full-time employee, and annual sales reach $2,000.
1966: Blue Ribbon Sports, also known as BRS, rents its first retail space; employees can now
stop selling shoes from their cars. 1969: It now has several stores and 20 employees; sales are
close to $300,000.
1971: Nike, capitalizing on the Greek goddess of victory. The first Nike product sold with the
new symbol is a soccer shoe. 1970-1975: Steve Prefontaine was turned to the University of
Oregon by Bill Bowerman and wore Nike products.
1976: The popularity of jogging increases revenue to $14 million.
1978: The company changes its name to Nike.
1980: Nike goes public, offering 2 million shares of stock. 1990: Nike files suit against
competitors for copying the patented designs of its shoes, and also engaged in a dispute with
the U.S. Customs Service over import duties on its Air Jordan basketball shoes.
1997: Feb., Stocks reaches a high of $76 per share. 1998: Sept., Stocks tumbles to $31 per
share. 2000: The National Football League declines to renew its exclusive apparel licensing
arrangement with Nike. 2001: Nike opens its first Nike Goddess store, a unit targeting
women, in Newport Beach, CA. 2003: Nike purchases Converse Inc. for $ 305 million.
21
COMPANY OVERVIEW
• Nike's principal business activity is the design, development and worldwide
marketing of high-quality footwear, apparel, equipment, and accessory product
• Distributed in over 160 countries around the world: (Asia, Australia, Canada, Europe,
Latin America, and the United States)
• Nike is the largest seller of athletic footwear and athletic apparel in the world.
• Fiscal year ended May 2003: Revenues of $10,897 million (increase of 8.1% against
2002)
• Employees: 26,000 worldwide.
650,000 in Nike contracted factories around the globe.
Facilities: in Oregon, Tennessee, North Carolina and The Netherlands.
-Also operates leased facilities for:
▪ 14 Nike towns,
▪ Over 200 Nike Factory Stores,
▪ 12 Nike Women stores
Over 100 sales and administrative offices.
2. Reebok
Reebok is another competitor of Nike Inc. Reebok is a footwear and apparel company that
designs, manufactures and distributes CrossFit, fitness, running footwear and clothing.
Reebok is a subsidiary of German company Adidas Group. Reebok manufactures variety of
assortment but according to Reebok, customer top rated product is Reebok CrosFit Nano 8.
The company considers itself distinctive and authentic with is consumers. Reebok revenue is
amounted for $2 billion in 2017.
3. Puma
Puma is a German multinational brand that designs and manufactures variety of athletic and
casual footwear, apparels and accessories. The company offers many sports-inspired products
like training and fitness, golf, basketball, football and motorsports. Interestingly both the
founders of Adidas and Puma were brother and founders of Dassler Brothers Shoes. In 1948,
they were agreed to split the company and founded two companies Adidas and Puma. Annual
revenue of Puma is amounted $5.5 billion. Puma is considered as Nike competitor in sport
footwear and apparels.
23
Nike has a matrix organizational structure incorporating geographic divisions. Nike's matrix
structure is also present at the regional and sub-regional levels. Managerial responsibility is
segmented according to business unit (apparel, footwear, and equipment) and function
(human resources, finance, marketing, sales, and operations)
Casual Shoes
24
CHAPTER NO-3
CONCEPTUAL BACKGROUND/
ACTUAL WORKING RELATED TO
TOPIC
25
What makes the Nike Vaporfly Next shoe so controversial that it needed to be
banned from competition by World Athletics?
Apparently, it’s because the technology is said to give the wearer an unfair advantage. Others
have commented on this one way or the other.
In my view, none of these things would be an issue if top athletes were to return to running
barefoot. This was quite standard until relatively recently. It’s also much healthier for the
runners and they don’t end up with deformed feet.
Sadly, this is unlikely in the short term given the shoe industry sponsorship money involved.
Above all the higher-end running shoe is the final version of the prototype that elite
marathoner Eliud Kipchoge wore in October when he ran 26.2 miles on a closed course in
less than two hours.
Its release comes less than a week after World Athletics clarified its guidelines on sneaker in
particular the Nike VaporFly.
26
Saying they couldn’t have more than one carbon-fibre plate. And couldn’t have soles more
than 40 millimeters thick.
However, under those regulations. Which involves measuring at a specific place on a men’s
size-8 1/2 shoe. This new top-end shoe measures 39.5 millimeters. The more durable trainer
has a stock height of more than 40 millimeters.
The Air Zoom line includes a high-end shoe that will be allowed in competition under the
new World Athletics guidelines.
New York
NIKE Inc is expanding its controversial running innovation. The technology that prompted
track’s international governing body to rewrite its rules on sneakers – to new sports and new
products.
Above all, the company unveiled on Wednesday a footwear series featuring its new foam,
carbon-fiber plates, and small pockets of air underneath the forefoot.
The Air Zoom line includes a high-end running shoe. Which the company said will be
allowed in competition under the new World Athletics guideline. And a more affordable
running sneaker, which won’t.
In addition, the sneakers show that the Beaverton, Oregon-based company is willing to
separate the guidelines for Olympians from the products that it pitches to amateur runners.
Weekend warriors can run in whatever shoes they’d like, and at a cheaper price than previous
iterations. The US$200 trainer may make the technology accessible to a wider set of
consumers.
“You want to protect those athletes more. You want to give them more foam,
cushioning under the forefoot,” said Tony Bignell, Nike’s vice president of
footwear innovation. “We will launch that shoe, because it’s a great shoe.”
27
Nike and Adidas have settled a series of U.S. patent disputes over sneaker technology,
according to new court documents filed last week.
The dispute between the two athletic companies started in Dec. 2021 when Nike Inc. filed a
suit in the United States District Court District of Oregon claiming that Adidas AG was
infringing on several of its footwear patents, namely its Flyknit knitted shoe upper
technology. The suit specifically cited Adidas’s Primeknit shoes as an example of a product
that allegedly infringed on Nike’s patents.
That same month, Nike requested that the U.S. International Trade Commission (ITC)
institute an investigation against Adidas based on its alleged “unlawful and unauthorized”
importation and/or sale within the United States of certain knitted footwear products that
infringe Nike’s patents protecting its Flyknit technology. The ITC began an investigation of
Adidas’ shoes based on the complaint in January.
Adidas filed its own lawsuit in U.S. District Court for the Eastern District of Texas in June. In
this countersuit, Adidas claimed that Nike “knowingly and intentionally” infringed on nine
patents related to Adidas’ proprietary athletic technology. The lawsuit calls out Nike’s Run
Club app, the Nike Training Club app and the Nike SNKRS app as allegedly containing
infringing elements. The complaint also takes issue with Nike’s software connects that
connects to its shoes via a remote device, which is featured in the Nike Adapt, HyperAdapt
and the2016 Nike Mag.
“Adidas has long been a leader in mobile technology, including technology related to mobile
fitness and mobile purchases,” Adidas claimed in the June suit. “Adidas was the first in the
industry to comprehensively bring data analytics to athletes.”
The companies jointly asked the Oregon court to dismiss Nike’s lawsuit on Tuesday, and
asked the Texas court and ITC to drop their cases on Thursday.
All of the filings said the dispute had been settled. Details of the settlement were not
immediately available.
Separately, both companies have been involved in their own patent-related lawsuits with
other brands. Nike filed a lawsuit against StockX in February, alleging that the sneaker resale
marketplace used Nike’s trademarked logos and products in attempts to enter the NFT, or
28
non-fungible token, market. the Swoosh also accused Lululemon Athletica Inc. of patent
infringement related to its at-home Mirror fitness device and other apps in a lawsuit filed in
January.
In July 2021, Milkcrate Athletics sued Adidas North America for alleged copyright and
trademark infringement. And in May 2018, Adidas and Skechers USA Inc. settled a
lawsuit first brought by the German brand in September 2015, alleging that Skechers
unlawfully infringed on several of its trademarks.
29
CHAPTER NO-4
DATA ANALYSIS &
INTERPRETATION
30
Sample Demography
Out of the sample population of 22, 50 % were females and 45.5% males.
Out of the sample population of 21, 54.5 % were from the age group of 20-25 and 36.4%
from <20 and rest from 25-30 and >30 years of age
81.8% of the sample population was student 9.1% where the working and rest were retired
and sports person
31
36.4% of the sample population buys shoes once in 2 years, 31.8% in 6 months and 27.3% in
a year.
When we asked the customers, how do they choose their shoes, 72.7% said that they
personally try it out before the purchase and then buy.
13.6% of the sample population Buys by getting influenced.
9.1% of the sample population buys by the recommodations by their friends.
The following table shows Risks perceived by our sample and how they handle this risk:
Perceived Risk How Consumers Handle Risk
Functional Risk Personally try it out before purchasing
Physical Risk Personally try it out before purchasing
Financial Risk Buys the best brand
Social Risk Consult Friends
Psychological Risk Buys the most advertised brand/ Buy what
sports person endorse
Time Risk
33
Purchase Information
As the graph shows that the sample population of 21, majority of the population choose Nike as
their favorait brand, the brand they find most of the sports person endorsing, the brand they find
most of the sports person wearing, the brand they are owning.
When asked, if the price of all the sports shose and apparel brands are same which one would they
prefer and 17 of the customers chooes Nike.
Even if the features and attributes of all the brands were same they would prefer Nike in compare to
other brands.
34
Personal Preference
45.5% of the sample population prefers sports shoes, 40.9% sneakers and 9.1% other
categories of shoes
35
CHAPTER NO-5
CONCLUSION &
FINDING
36
Conclusion
• Projects starts with knowing about the profile and products offered by the brand.
• The projects have an introductory part wherein the details of the topic and
objectives are mentioned
• Then it talks about the profile, products and structure of the organization
Findings
2. Majority of the customers were satisfied with the products and their quality.
3. The customers give more preference to the comfort, looks and its durability.
37
CHAPTER NO-6
RECOMMEDATION/ SUGGESSION
38
3. The Brand can work more on the influencer marketing and gain
more customers, as social media marketing is at boom.
6.1 Bibliography
Website References
1.Website title: nike.com
URL: https://www.nike.com/in
Annexure
40
1.Gender
Male
Female
Other
2.Age
<20
20-25
25-30
>30
3.Occupation
Student
Graduate
Working
House Wife
Retired
Sports Person
Offers
Festivals
Depending upon the season
Before a sports match
8.Rate the following factors involved in buying sports shoes as per your level of preference
Price
Comfort
Brand image
Long lasting
Looks
Recommendation
Ratings-5, 4, 3, 2, 1