CURRICULUM VITAE

MD: Ayub Hossain Mamun

Address: Gha-183, Mohakhali, Dhaka-1213
Mobile No: +8801851073151
Email: mamunfenifci@gmail.com

Career Summary
Completed B.Sc. and Diploma in Computer Science and Engineering. Completed CCNA Routing, Switching,
MikroTik, and FTTX Network Training. Working since 2016 with expertise in ISP environment in IT and Network
Support Engineering profession. Strong knowledge of IT supports, LAN, MAN, WAN, TCP/IP Models, Routing
Protocol, IP, Customer Support, CCTV Camera, Configuring and troubleshooting printers, scanners and etc.

WORK EXPERIENCE:

Mitali Group of Industries

IT Executive (December 01, 2016- January 31, 2019)
Company Location: Road: 22, Block: K, House: 19, Floor: 2nd, Banani, Dhaka-1213
Responsibility:

• Network management by MikroTik and Cisco Switch.

• Install, configure and maintain computer hardware, Software, LAN Network, Printer, Scanner, Outlook, IP

Phone, Attendance devices, Team/Zoom, and other IT equipment.

• Diagnose and resolve system, network, hardware, Windows, and software problems.

• Receive complaints and guide users to resolve issues Physically or via phone/team viewer.

• Providing training to employees in the use of computers and helping them understand the system configuration.

• CCTV or IP cameras install and maintain DVR/NVR systems for large office/factory areas.

• Resolves any issues with ERP data entry or reports Generation and monitoring of data entry for clients.

• Procurement of IT equipment by contacting multiple vendors.

IncomIT Solution
NOC Executive & Support Engineer (February 1, 2019 – 30 April, 2022)
Company Location: Floor: 3A, House:61, Road: 27, Gulshan-1, Dhaka 1212

Responsibility:

• Managing the Networks by MikroTik, Cisco Switches & FTTX.

• Diagnose and resolve LAN, and WAN connectivity issues.

• Manage the support team and work with them to solve the technical problems of customers.
• Provide answers to clients by identifying problems, preparing resolutions, and guiding clients through

corrective steps via remote & physically.

• Manage all customer issues and if required escalate them to required departments.

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

• Installing, configuring, and updating network software, as well as maintaining hardware and network

devices.

• Monitoring Bandwidth graph by Cacti & log server.

• Configuring any type of router, such as TP-link, D-Link, Net Gear, Tenda, Netis, Xiaomi, Toto link,

Weblink, Mercury’s, Asus, and Deco.

Mir Telecom (Mir net)

Asst. Engineer (June 1, 2022 – Continue)
Responsibility:

• Managing the Networks by MikroTik, Cisco Router & Switches, Juniper Router & Switches, & FTTX.

• Provide answers to clients by identifying problems, preparing resolutions, and guiding clients through

corrective steps via remote & physical.

• Manage all customer issues and if required escalate them to required departments.

• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

• Installing, configuring, and updating network software, as well as maintaining hardware and network

devices.

• Network & Bandwidth Monitoring by Cacti, Nagios & log server.

Training Summary:

Training Topic Institute Country Location Year Duration

Title
Network Fundamental, IP
Addressing, Subnetting &
VLSM, VLAN & Port Security,
CCNA Switching Security, Routing &
Protocol (OSPF, RIP, IGRP, Atova Bangladesh Mohamodpur,
2020 03 Month
EIGRP and BGP), Firewall, Technology Dhaka
DHCP, NAT, DNS, Cisco
Wireless and Security
Fundamental.
WAN & LAN Configure, DHCP
server configuration,
Bandwidth management,
Firewall, Bridge,
ISP Setup Wireless and Hotspot, Failover, Unique Skill
Load balance with PBR, NAT, Development Bangladesh Farm-Gate, 2016 03 Month
&
Network Routing & Protocol Dhaka
Mikrotik Center
(OSPF, RIP, IGRP, EIGRP and
BGP), Virtual Private Network
(VPN), User Administration,
Backup & Recovery

Academic Qualification:

Exam Title Concentration/ Major Institute Result Pass Year Duration

Bachelor Science of Computer Science & Northern University of CGPA: 2.97

2022 4 Years
Computer (B.Sc.) Engineering (CSE) Bangladesh out of 4

Diploma in Computer Science & Feni Computer Institute CGPA: 3.46

2016 4 years
Engineering Technology (CST) (FCI) out of 4

Language Proficiency:

Language Reading Writing Speaking

Bengali High High High

English High High Medium

Personal Details:
Name : Md. Ayub Hossain Mamun
Father’s Name : Md. Shirazul Islam
Mother’s Name : Bibi Fatema
Permanent Address : C/O : Amjad Bhuiyan Bari
Village : West Sonapur, Feni Sadar, Feni
Present Address : Gha-183, Mohakhali, Wireless, Dhaka-1213
Nationality : Bangladeshi (By Birth)
Date of Birth : 07/12/1995
Religion : Islam (Sunni)
Age : 27
Gender : Male
Blood Group : B+