GECOMM+ REVIEWER
someone. Sitting up straight with you
First Semester
COMMUNICATION
 act of giving, receiving, and sharing
information.
 In other words, talking or writing, and
listening or reading.
 good communicators have to speak and
listen carefully, and respect diffent opinions.
3 BASIC MEANS/TYPES OF
COMMUNICATION
1. Verbal Communication
- You listen to a person to understand
their meaning.
2. Non-Verbal
- observing a person and infer
meaning.
3. Written
- Reading their meaning.
TOP 10 COMMUNICATION SKILLS
1. Active Listening
- Appreaciative listening or mindful
listening.
- Paying close attention to who you’re
communicating by engaging with
them, asking questions and
rephrasing.
- Focus on the speaker and avoid
distractions like cellphones and
laptops.
2. Using the right communication method
- Communicating is better when you
consider your audience, what
information you want to share and
best way to share it.
3. Friendliness
 communicating with a positive attitude
 keeping an open mind and asking questions
to help you understand where they’re
coming from.
4. Confidence
- There are many ways to appear
confident, including making eye to
eye contact when you’re addressing
shoulders open and preparing ahead
of time so your thoughts are clear
and you’re able to answer questions.
5. Sharing Feedback
- can answer questions, solutions, or
help strengthen the project or topic at
hand.
6. Volume and Tone
- be clear and audible.
7. Showing Empathy
- understand; share in the emotions of
others.
8. Respect
- knowing when to initiate
communication.
- allowing others to speak without
interruption.
9. Nonverbal cues
- body language.
10. Responsiveness
- fast communication.
PURPOSIVE COMMUNICATION
- a type of communication that takes
place with a purpose in mind.
- communication with intention.
- five purposes of communication:
informing, expressing feelings,
imagining, influencing, and
meeting social expectations.
CONTEXT
- include setting, environment, social
relation, scenes which include place,
time and ocassion, and culture.
- vital consideration in our
communication acts.
- They affect the process of sending
and receiving of message.
COMMON TYPES OF PURPOSIVE
COMMUNICATION
1. Talking Intelligently on a subject of
importance.
 2. Reporting on group work and/or
assignments.
3. Writing and delivering a formal speech.
4. Writing minutes of meetings and similar
documents.
5. Preparing research or technical paper.
6. Making an audio-visual or web-based
preparation.
Principles
 7 C’s of communication is a list of
principles when communicating.
7C’S of Communication
1. Clear
2. Correct
3. Complete
4. Concrete
5. Concise
6. Considered
7. Courteous
COMMUNICATION AS A PROCESS
- happens when we create and transmit
meaning through exchange of verbal
and nonverbal messages in a
particular context.
- Communication process is made of
four key components (encoding,
medium of transmission, decosing,
and feedback) and begins with the
sender and ends with the receiver.
o Emotional Barriers
o Cultural Barriers
o Language Barriers
o Gender Barriers
o Interpersonal Barriers
Ethics in Communication
 Ethical communication principles include
transparency, honesty, understanding rhe
audience, observing privacy, and
confientiality, and selecting the right time
and place for relaying information.
PRINCIPLES OF ETHICAL
COMMUNICATION
1. Be Truthful And Honest
2. Active Listening
3. Speak Non-Judgmentally
4. Speak From Your Own Experience
5. Consider the Receiver's Preferred
Communication Channel
6. Strive To Understand
7. Avoid A Negative Tone
8. Do Not Interrupt Others
9. Respect Privacy And Confidentiality
10. Accept Responsibility

PARTS OF COMMUNICATION PROCESS

Sender: source of idea; encodes the message
Receiver: decodes the message and provides
feedback
Message: the information the sender is relaying to
the receiver.
Communication channel: The method used to
transmit a message.
Feedback: when applicable, a response sent back to
the sender.
Decoding: interpreting the message, done by the
receiver.

BARRIERS TO COMMUNICATION
o Noise: one of the most common barriers in
communication
o Physical Barriers
o Perceptual Barriers