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    10pm 7am Duties

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    Lowell Salvador
    This document outlines the 10 PM to 7 AM duties for an accommodation role, which include check-ins and check-outs, addressing guest requests and concerns, handling reservations through Booking.com and Expedia, responding to inquiries from various channels, completing daily reports, monitoring room status and sales, cash counting, refilling forms, cleaning areas, and organizing administrative tools.

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    10pm 7am Duties

    Uploaded by

    Lowell Salvador
    4 views2 pages
    This document outlines the 10 PM to 7 AM duties for an accommodation role, which include check-ins and check-outs, addressing guest requests and concerns, handling reservations through Booking.com and Expedia, responding to inquiries from various channels, completing daily reports, monitoring room status and sales, cash counting, refilling forms, cleaning areas, and organizing administrative tools.

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    This document outlines the 10 PM to 7 AM duties for an accommodation role, which include check-ins and check-outs, addressing guest requests and concerns, handling reservations through Booking.com and Expedia, responding to inquiries from various channels, completing daily reports, monitoring room status and sales, cash counting, refilling forms, cleaning areas, and organizing administrative tools.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    4 views2 pages

    10pm 7am Duties

    Uploaded by

    Lowell Salvador
    This document outlines the 10 PM to 7 AM duties for an accommodation role, which include check-ins and check-outs, addressing guest requests and concerns, handling reservations through Booking.com and Expedia, responding to inquiries from various channels, completing daily reports, monitoring room status and sales, cash counting, refilling forms, cleaning areas, and organizing administrative tools.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
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    10 PM – 7AM DUTIES

     Check-in/ Check-out
     Request & Concerns from daily guest.
    - Extra bed/Bottled water/
     Booking.com Reservations
     Expedia Reservations
     Booking.com Inquiries
    - Guest Q&A
    - Reservation Messages
    - Booking.com Messages
     Walk-in Inquiries from...
    - Cell Phone
    - Booking.com Inquiries
    - Viber
    - Facebook
    - Landline
     Email Inquiries
     Inquiries for tenants/commercial tenants/Events place
     Daily Report
     Room Status
     Manolito’s sales Monitoring
     Cash Count
     Back-up/Refill Forms
    - Check-out Form
    - Check-in Form
    - House Rules
    - Sec. Dep. Form
    - AR Forms etc.
     Clean the area
     AR serial number stamps
     Deposit Slip Stamps
     Folding Envelopes

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