Name of the Organization –

Name of hiring manager –

Contact Title -

Address Line One -

City -

Province / State -

Postal Code / Zip Code -

Country –
Job Title -

Job Requirements (skills, experience, and preferred attributes) –

Job Description –

My resume –

SUMMARY

Finance MBA candidate with strong academic background and extensive practical experience in financial
analysis, investment management, and data analysis (Excel, Word, Stock Market Analysis). Proactive
problem solver with previous internships in commercial banking and full-time work at a brokerage,
focusing on operations, investment products, and client relationships. Committed to accuracy and
driving business growth. Seeking a challenging finance role to apply skills and knowledge.

EDUCATION

Brock University, St. Catharines, Ontario

Master of Business Administration (Co-Op) in Finance September 2022 –
Present
 GPA: TBA
 Relevant Coursework: Finance/ Accounting / Economics /Marketing/ Operational Leadership

North South University, Dhaka, Bangladesh

Bachelor of Business Administration in Finance January 2017 – June
2021
 GPA: 3.80 / 4.0
 Relevant Coursework: Economics / Accounting / Finance /Marketing/ Business Communication

WORK EXPERIENCE
Pioneer, St. Catharines, Ontario, Canada
Customer Service Representative September 2022 – Present

 Accurately and efficiently process sales transactions, including cash and card payments, thereby
decreasing service time.
 Collaborate with other team members to ensure proper customer service and a positive work
environment.
 Reduce response time for customer inquiries and complaints by 50% through prompt and
professional handling, which is measured manually by the manager.
 Achieve a 20% increase in customer satisfaction rate through improved handling of inquiries and
complaints measured by ratings provided by customers after their inquiries or complaints have
been resolved.
 Provide informed and reliable support to customers, resulting in improved overall experience
and satisfaction.

Tasia Securities Limited (Nagad), Dhaka, Bangladesh

Senior Executive (Department of Finance & Operations) August 2021 – August
2022

 Implemented and monitored in-house commission structure for securities transactions with a
tracking system to address discrepancies.
 Managed company accounts, cash, and bank transactions, resulting in organized financial
records for informed decision-making.
 Prepared and submitted comprehensive reports to Dhaka Stock Exchange regulators for
regulatory compliance and informed decision-making.
 Managed BO account processes, including KYC checks and share reconciliation, ensuring
compliance, and streamlined account management.

National Bank, Dhaka, Bangladesh

Intern March/2021 –
June/2021

 Facilitated seamless debit and credit card requisition process, enhancing customer satisfaction.
 Streamlined client requisitions for cheque books, reducing manual errors and improving
processing times.
 Provided personalized assistance in bank account openings, increasing customer confidence and
successful onboarding.

ACHIEVEMENTS

EXCEL Bootcamp Masterclass January – 2021

Runner-up BRANDrill’20 October – 2022
Part of Covid-19 RMG Research Grant January – 2021
Certification in Adobe Photoshop and Illustrator March – 2019
Certification as Authorized trader of Dhaka Stock Exchange (DSE) May - 2021
Certification from IESE Business School in Corporate Finance September - 2020
TECHNICAL SKILLS

• MS Office (Expert)
• POWER BI (Intermediate)
• Tableau (Moderate)
• SQL (Moderate)
• IBM SPSS (Intermediate)
• Adobe Illustrator and Photoshop (Moderate)
• X-Broker-Stock Dealing software (Expert)
• Central Depository Bangladesh Limited-Stock Reconciliation Back Office Software (Expert)

Write a cover letter based on the resume for the mentioned job. Make a lot of great personal
connections, but make sure to highlight your relevant experience and qualifications. Explicitly state your
current school & degree program. Elaborate on your previous relevant experiences. Connect to the
company's mission statement & values (why do you want to work THERE specifically).

Introductory paragraph. Your opening paragraph should spark the interest of the employer. State why
you are writing, how you heard of the opening, and why you are interested in the organization.

Body paragraph #1. This paragraph should create a desire to read further. Refer the reader to the
enclosed resume and give additional information concerning your background and interest. Demonstrate
how your interests, education and experience match the specific job requirements. Describe specific
qualifications you think would be of greatest interest to the employer, keeping in mind their point of
view. If you have related experience or specialized training, be sure to point it out. Don’t make the
common mistake of saying, “I’d like a position so I can gain experience in my field”; show the employer
what you will be able to do for the organization.

Body paragraph #2. Based on your research of the organization, indicate what the employer has that is
of interest to you and how this relates to your skills and previous experience. Be sure to relate the
information about the employer back to what you have to offer. It is the employer’s expectation that you
are already familiar with the organization to some extent. For this reason, it is critical that general
knowledge of the organization not be stated here without making the connection to your skills and
experience.

Concluding paragraph. In your closing paragraph ask for action. Request an opportunity to meet to
discuss your qualifications for the position. State your availability. Give your contact information (both
phone and email) and a time when you can be reached. Thank the employer for their time and
consideration.

Write the cover letter as per the format of Introductory paragraph, Body paragraph #1, Body paragraph
#2, Concluding paragraph.