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Sales Guide - October 2020
Sales Guide - October 2020
Sales Guide - October 2020
SERVICES
ENERGY. INSIGHTS. SUCCESS.
Now there’s an easier way to monitor and manage
your assets, no matter where they’re located.
Enroll in Cat® Connect Services, and let our
expertise in energy turn your data into insights
that can improve your profitability.
Engine and electrical parameters Ability to add high fidelity customer defined data channels
Visualization of asset’s historical performance 3rd party controller support
(parameters depend on application)
Balance of plant data acquisition
Events and diagnostics for remote troubleshooting
Enhanced graphing with adjustable time period
Preventive maintenance planning
Advanced data discovery—select important asset data
Customized dashboards for analysis
Unlimited # of users
Geo-fencing
INVERTER
13 months trending data
Customized alerts sent by text or email
Weather data
Optional remote start/stop
Performance data
Mobile app
Monitor energy efficiency, fuel substitution,
% renewable
1Beabouttransparent
data collection 2 Protect the
data we collect 3 Respect your
data rights*
COMMON TO ALL CUSTOMERS
+ How do you track Preventative + How often do you find your assets + Do you have a good visibility of + Do you know if your generator has
Maintenance (PM schedules: in a state that isn’t ready to run? your asset's performance & any active faults?
electronically, manually or some + How much money do you lose if utilization? + Are you able to view fault codes
combination? your asset is not starting when it + Do you keep track about the digitally?
+ How often do you miss PM should? performance of your asset? + Do you receive alerts notifying
events? + How often does your generator + How do you get an overview you that your generator needs
+ How would greater visibility to get disengaged from AUTO mode? about the productivity of your attention?
upcoming PM events, including + Have you ever needed a generator asset? + Can you think of any specific
outcomes, help your business? to start and found out it wasn’t + Do you know how many hours events or activities that you would
+ Who in your organization ready? your generator is operating? like to receive a notification
schedules and ensures the + Have you ever had a battery go + Do you track your generators load about?
completion of PM events? dead and not know? efficiency?
HIGHLIGHT THE VALUE YOUR CUSTOMER WILL CAPTURE THROUGH CAT CONNE CT
+ Create asset hour PM + View ready to run state on + Understand the efficiency of + Know immediately if your
schedules Remote Asset Monitoring your genset. Helping generator has a fault code,
+ Get alerts for upcoming events + View battery voltage and understand fuel burned vs KW allowing you to take action!
know when it’s time to produced + Receive notifications for run
+ Easily purchase PM parts
and/or schedule dealer PM replace. (Batteries are the + Connectivity can help you status and fuel or oil levels
services #1 reason why gensets don’t understand if you have + Get an alert when your battery
start) rightsized your generator for performance deteriorates
+ Optimize maintenance by load percentage (load bank)
using analytics & algorithms + View detailed screens that
show you if your asset ready + Know if your fuel is getting
to run burned in the engine or going
missing
UNDERSTAND THE CONNECTIVITY OPTIONS DESIGNED FOR DIFFERENT CUSTO MER TYPES
© 2020 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, "Caterpillar Corporate Yellow", the
"Power Edge" and Cat “Modern Hex” trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may
not be used without permission.
Caterpillar: Confidential Green
ST AND B Y C U ST O M E R S
WHO IS THE Customers who have gensets that run when needed for backup power
CUSTOMER: supply at office buildings and other non-critical locations
HIGHLIGHT THE VALUE YOUR CUSTOMER WILL CAPTURE THROUGH CONNECTIV ITY
+ With Cat Remote Asset Monitoring, you can access your + With Cat Remote Asset Monitoring, you can access your
fuel levels directly from the User Interface or mobile app battery voltage directly from the User Interface or mobile
+ Get real time updates via text or email when fuel drops app
below your desired threshold + Get real time updates via text or email when voltage drops
+ Risk avoidance during severe weather and power outages below your desired threshold
EXPLAIN HOW CONNECTIVITY REMOVES BUSINESS RISKS DURING POWER OUT AGES
© 2020 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, "Caterpillar Corporate Yellow", the
"Power Edge" and Cat “Modern Hex” trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may
not be used without permission.
Caterpillar: Confidential Green
C R I T I C AL ST AND B Y C U ST O M E R S
WHO IS THE Hospitals, Data Centers, Military & Government, Nuclear installations, Critical grid
CUSTOMER: control, Disaster Fleet, Transportation (Tunnels, Rail, Highways, Aviation), Mining,
Industrial process, Events
HIGHLIGHT THE VALUE YOUR CUSTOMER WILL CAPTURE THROUGH CONNECTIV ITY
+ View ready to run state + Be compliant with regulations and/or + Access remotely to generator parameters
+ View battery voltage company rules + Click any particular job site or asset to
+ Receive real-time alerts and fault codes + Provide reports view precise details
+ Manage maintenance + Access a visual (digital) map of all projects
in one place
EXPLAIN HOW CONNECTIVITY AND CUSTOMER VALUE AGREEMENTS PROVIDE P IECE OF MIND
Get reports and monitor Manage your mixed fleet View allocation and
testing and compliance from one online source status of all assets
© 2020 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, "Caterpillar Corporate Yellow", the
"Power Edge" and Cat “Modern Hex” trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may
not be used without permission.
Caterpillar: Confidential Green
P R I M E / C O NT I NU O U S C U ST O M E R S
WHO IS THE Combined Heat and Power (CHP), Energy Utilities, Manufacturing, Agricultural,
CUSTOMER: Greenhouse, Gas Well Head, Public or civil services
+ Do you have a good visibility of your assets + How do you track PM schedules: + Do you receive alerts notifying you that
performance & utilization? electronically, manually or some your generator needs attention?
+ Do you keep track about the performance combination? + Do you know if your generator has any
of your asset? + How often do you miss PM events? active fault codes?
+ How do you get an overview about the + How would greater visibility to upcoming + How do you perform data entry?
productivity of your asset? PM events, including outcomes, help your + How do you track your generators now?
+ Do you create weekly/monthly reports to business?
+ Would automating data entry save your
monitor different KPI? + Who in your organization schedules and business time and money?
+ Do you need to collect data beyond the ensures the completion of PM events?
Genset?
HIGHLIGHT THE VALUE YOUR CUSTOMER WILL CAPTURE THROUGH CONNECTIV ITY
+ Receive reports about the productivity + Create PM schedules + Track daily operations and cost goals
of your asset by employing an automated data
+ Get alerts for upcoming events
collection process
+ Visualize the asset’s historical + Easily purchase PM parts and/or
performance + Create and analyze reports to make
schedule dealer PM services informed business decisions
+ Advanced data discovery options + Benefit from the use of analytics & + Know immediately if your generator
+ Create your own customized algorithms has a fault code, allowing you to take
dashboards
action
+ Get a deeper insight into the
+ Receive notifications for run status and
performance of the equipment
fuel levels
+ Have unlimited access to 13 month of
data
Analyze productivity of your Create your own dashboard to Create custom screens and
fleet based on reports monitor your fleet at a glance reports tailored to site
© 2020 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, "Caterpillar Corporate Yellow", the
"Power Edge" and Cat “Modern Hex” trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may
not be used without permission.
Caterpillar: Confidential Green
R E NT AL
WHO IS THE Dealer Rental Fleets & Rental customer, run when needed as backup
CUSTOMER: power supply for short/long term needs and special situations.
+ How do manage deliveries & + How do you track Preventative + How do you monitor fuel level + When was the last time your
returns? Maintenance? today? batteries conditions were
+ Do you have a good visibility of + How often are PM events + How do you manage invoicing checked?
your assets performance & missed? for fuel consumed or not + On what frequency are the
utilization? + How would greater visibility to replenished? batteries checked?
+ How do you review the upcoming PM events, including + Who is responsible for + Who is responsible for checking
productivity of your asset? outcomes, help your business? dispatching a fuel truck to re- the batteries?
+ Do you create weekly/monthly + Who in your organization fuel?
reports to monitor different schedules and ensures the + Would they want real-time
KPI? completion of PM events? updates?
HIGHLIGHT THE VALUE YOUR CUSTOMER WILL CAPTURE THROUGH CONNECTIV ITY
+ View detailed screens to + Create asset PM schedules + Instantly access your fuel + Monitor the batteries voltage
determine if your asset is + Get alerts for upcoming levels directly from the User and create alerts to ensure
operating at peak performance events Interface or mobile app the asset will always start
+ Manage operator abuse + Utilize alerts to dispatch + Get real time updates via text + Track battery replacement
+ Locate and recover stolen mobile technician to perform or email when fuel drops schedules (Batteries are the
assets PM services below your desired threshold #1 reason why gensets don’t
+ Manage fuel deliveries for start)
+ Know precisely where your + Manage and optimize your
entire rental fleet is at a glance maintenance parts inventory your customers
SHOWCASE HOW OUR MOBILE APP’S FUNCTIONALITY CAN HELP THEM CONQUE R PAIN POINTS
© 2020 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, "Caterpillar Corporate Yellow", the
"Power Edge" and Cat “Modern Hex” trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may
not be used without permission.
Caterpillar: Confidential Green
CHOOSE FROM SEVERAL CAT CONNECT OFFERINGS TO MEET YOUR NEEDS
PREMIUM,
STANDARD INTERMEDIATE PREMIUM PLUS
SUBSCRIPTION LEVEL
SUBSCRIPTION SUBSCRIPTION SUBSCRIPTION
(ENHANCED FEATURES)
Parameters
(i) Engine X X X
(ii) Electrical X (Limited) X X
(iii) Customer Defined Engine & Generator Parameters X
(iv) Balance of Plant / Generators X
(Customer Defined Parameters, Customized Alerts)
(v) Customized Advanced Reports X X
With any Cat Connect subscription you will get access to my.cat.com, our complimentary portal. Enroll in standard, intermediate, premium or premium
plus subscription to get the most of our platform.
Add our Inverter module to your premium subscription and get weather data, inverters performance data and key performance indicators (energy
efficiency, fuel substitution, % renewable).
END-TO-END ARCHITECTURE OF CAT CONNECT TECHNOLOGY AND SERVICES
Cellular Caterpillar
Network Firewall
Asset Data
Product Link Ethernet Customer Site Internet Server and Internet Web Application Users
Network Databases
Engine
The technology for Cat Connect (Product Link TM Hardware) end-to-end system is designed with multi-layer security controls and
safeguards to protect against unauthorized access and disclosure. High-level security safeguards include, but are not limited to:
Cryptographic security controls to protect against unauthorized Caterpillar IT infrastructure secured utilizing generally
Product Link device software changes accepted information security principles and practices
Encrypted and authenticated remote connection Secure web application connection with user login
authentication and role-based access controls
Only outbound remote connection, initiated by the Product Link
device is allowed. Device does not participate in or respond to
LEXE1310-03 © 2020 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, “Caterpillar Yellow”, the “Power Edge” and Cat
“Modern Hex” trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission.