SK Mahasin Ali PMP®ITIL®

Contact: 9804199976
~E-Mail: bapi_ali@yahoo.com / ali.bapi123@gmail.com
A result oriented & performance driven professional, in quest of managerial-
Senior level assignments in Pre Sales, Operations & Maintenance / Project Management with a leading
organization of high repute in Telecom sector

Certified PMP Project Manager, Having work experience in Telecom industry in NSS and Infra domain.
Currently working as Cluster Lead for East Circles (KOL, ROB, Bihar, Jharkhand ) and Delhi, UP ( NCR )
Circles :

Project Management ROW Management Quality Management

Service Delivery Auditing Wi-Fi
Team Management Networking Operations Process Improvement
Business Development Liaison & Coordination SLA & KPI Management

 Presently associated with Firefly Networks Ltd (JV of Bharti Airtel Limited & VI ). as Head -OPS-East & North.
 Taking care of day to day Small Cell , IBS , Wi-Fi operation, 24x7x365 working environment, Service Delivery Team, Fault
Management Team, Service Assurance Team.
 Navigate and negotiate difficult situation in Small Cell Project for Airtel and Airport Wi-Fi Project..
 Work in an unclear process & role (many Grid Mod project look very different than traditional work, project doing in
coordination with Vendor, Channel Partner, MS Partner by setting processes and using interpersonal skill)
 Change Management for all projects, needs to oversee and coordinate those Project work.)
 Acting as a primary interface with Technical Managers for all technical clarifications, dependencies, and escalations
 Accountable for contractual and commercial correspondence commercial input, including identification and reporting
of risks, liabilities and opportunities.
 Escalates internal/external issues/concerns/risks promptly to Team Lead/Manager and/or Government lead to ensure
matters are addressed timely as to not impact schedule , SLA and KPI.
 Accountable for scope, cost/budget, and schedule/milestones for all assigned projects.
 Creates, updates, and maintains detailed Project Schedules (using MS Project) for all assigned projects.
 Works closely with Team Lead/Managers and technical resources to schedule and assign project/task related activities
and responsibilities.

 Manages and monitors all work activities provided by Team Lead and/or other Vendor/MS Partner resources.
 Coordinate with Telcos circle technology teams for identification of prospect locations for small cells and maximize
allocation of SRs to FireFly.
 To acquire locations for Small Cells: As per SRs and convert them into SOs : At zero or least rental & energy cost to
Telcos.
 Contract closure for all identified locations, directly or through Channel Partner.
 To ensure timely Survey, Deployment & O&M resolutions.
 Relationship Management with location partners & Vendors.
 Migrating Traffic of Linear path in a Protected Path by proactively releasing plans from Planning.
 Ensure timely payments to the location partners and collections from Telco partners through correct invoicing .
 To proactively ensure retention & contract renewals with location partners &Telcos
 Responsible for Escalation to Management, partners and peers about site network performance and service availability.
 Consolidates various reports from PMS – NSS.
 Responsible for Escalation to Management, partners and peers about Nodes performance and service availability.
 Worked in leading organizations like Bharti Airtel,NSN, Maxis, Jaina Inc, BPL Telecom.
 An effective communicator with strong leadership, decision making, analytical and problem solving skills.

Leadership: Driving the organizational mission through employees & supports motivation of employees in organization.
Management: Overseeing operations of the organization, implementing plans, managing human & physical resources.

CORE COMPETENCIES

 Planning predictive, breakdown & preventive maintenance schedules for equipment as well as conducting regular shutdown inspections,
repairs & replacements of spare parts to control operations
 Directing project activities with accountability for strategic utilization of available resources & machine loading as per production schedules
 Conducting various audits to ensure that quality of incoming products are in compliance with pre-set technical specifications; ensuring tests &
inspections are properly carried out & evaluated
 Identifying areas of bottlenecks & breakdown and taking steps to rectify the equipment through the application of troubleshooting tools like
root cause analysis; executing cost saving techniques to achieve substantial reduction in terms of maintenance expenditures, man days,
purchase, raw materials & energy consumption
 Overseeing installation & commissioning of networks & ensuring completion of project in minimum turnaround time effective resource
utilisation to maximize the output.

CAREER MILESTONES
 Outstanding Performance in SC Project, Pillar for Company Award in 2022.
 Promoted to DGM and role enhancement done (added North Region with existing East region) as Consistent contributor.
 Holds the merit of receiving Aircel Oscar Award (Pan India basis).
 Secured Excellent Employee Rating in Present Organisation.
 Accomplished Performance Appraisal Rating like Excellent Employee in most of the organization.
 Attained job grade promotion in NSN.
 Knowledge Wi-Fi, Small Cell , IBS , Vendor Management, Pre Sales, Tender Management, Govt Official Liaising .
 Oscar Award ( Aircel Star) —Project: Direct STM1 connectivity Planning & exceptional implementation, resulted,.5 Million Saving.
 Successfully worked with various customers across India

WORK EXPERIENCE

Since Apr’18 with Firefly Networks Limited working as Cluster Lead.

Role:
 Accountable for overseeing the following:
o Planning and optimsation of Core Nodes, network of Aircel for Unified Bengal & Eastern region NGN.
o Regular NOC operation for Unified Bengal &
 Supervising a team of 40 Engineers for smooth operations.
 Planning, optimization and dimensioning Project & operation of Nokia & ZTE make MSS, GCS,MGW,MSC,GMSC,HLR nodes

PREVIOUS EXPERIENCE

Aug’10 – Apr’18 with Dishnet wireless Limited ( Maxis) as Team Lead.

Role:
 Leading Eastern Region Co-ordinator for POI and Liasoning.
 Vendor management for connectivity and operation maintenance.
 Network maintenance with proper utilization of resources.
 Traffic analysis and network planning, Responsible for any software up-gradation.
 Co ordination and implementation for new Projects.

July’08-Aug’10 with Nokia Solutions and Network Pvt. Ltd as TAC1

Role:
 Leading WB STP ( Bharti Project) Team.
 STP model hiS700 NSN make installation & commissioning.
 Network maintenance with proper utilization of resources.
 Traffic analysis and network planning, Responsible for any software up-gradation of STP .
 Integration & Traffic migration with HLR,MSS/MSC,SMSC,GMSC,IN.
 Call trace and its analysis, attending call flow related problem, Creation of database for ported in & Ported out Numbers both Pre-paid & Post
paid .
 Migrating Traffic of Linear path in a Protected Path by proactively releasing plans from Planning.
 Fault management (Alarm rectification, hardware, software).

Highlights:
 Successful commissioning of NGN NLD switch Kolkata, MGW KOL, ASN & STP for Vodafone WB Circle (Berhampur) & Bharti Airtel WB Circle
WB Circle(Asansol).
 Completion of A/T of NGN Switch,STP Hardware , SS7 & Recoveries , MNP DB , SIS Server.

Company Name: Jaina System INC

Title: Asst. Manager (Function- NOC Manager)

Level: Team Lead

Industry: Communication (Operator) - ILD

Date Joined: April, 2008 Date Left: July, 2008

Job Responsibilities:

 Leading NOC team operation group for Transmission & Switch operation , 6 member from each group.
 Connectivity with Service Providers , NLD / ILD Operators and Global carrier.
 Carry out periodic Backup of Switch data.
 Co-ordination with Other Basic/Cellular Operators in Circle (CellOne, BSNL, RTL, RIL, Hutch, Airtel, TATA Indicom, AirCel, VSNL) for
Interconnectivity for carriage and termination of traffic.
 Co-ordination with AT&T & SingTel for Leased media.
 E1 augmentation , rearrangement of CICs and carrier growth to avoid congestion and complaint free Telecom Network
4. Company Name: Bharti Airtel limited.

Title: Senior Engineer (Function-Switch)

Level: Senior Executive

Date Joined: October, 2005 Date Left: April, 2008

Job Responsibilities:

Working with Bharti Airtel Ltd Kolkata Circle as “Sr.Engineer - Switch”. Posted at Kolkata. Currently looking after Siemens Switch
Integration, OMC and POI Implementation.

 Installation and Integration of Siemens Switch(EWSD), POI Implementation, Database creation like Routing, trunk group creation, B-
number analysis, Creation of SS7 and CAS as required. and BSNL AT after Integration of E1s.
 System administration, Alarm Handling, Fault Management, traffic supervision, ensuring of smooth operation of Switch. Collection and
forwarding of system performance and traffic data for management information.
 Carry out periodic Backup of Switch data.
 Co-ordination with Other Basic/Cellular Operators in Circle (CellOne,BSNL,RTL/RIM, Hutch, TATA Indicom, Aircel, VSNL) for Leased
media and Interconnectivity for carriage and termination of traffic.
 Handling National/International Customer complaints (in time) related to Voice Call completion (ISUP) and SCCP messages.

6. Company Name: BPL Telecom Pvt. Ltd.

Title :Customer Support Engineer

Level: Junior Executive

Industry :Telecom & IT

Date Joined: July, 2002 Date Left: September, 2005

Job Responsibilities:

 Installation, commissioning, trouble shooting of EPABX.

 Supporting Customers in the field of IT (Specially products of BPL make Personal Computers)
Supporting Customers in the field of Telecom, TBS(Telephone Billing Software), Voice Mail, IVRs.

Project Experience:

I have worked as a Customer Support Engineer doing installation and troubleshooting EPABX(BPL make Sigma INDX-150/250/2K,P30Y,ALCATEL
make P30X,ADX,TOSHIBA make DKX EPABX switches ),TBS, Voice Mail for 1.5 year.

I have worked as a Customer Support Engineer doing installation and troubleshooting Personal Computers.

Successfully complete Assam Rifle Project ( Connectivity with Different Units) with a limited span of time.

Promoted to Sr. Customer Support Engineer from Field Engineer.

EDUCATION

 PMP® Certification from Project Management Institute with AT ( Above Target ). PMP® Number: 3422986.
 MBA certification (System Management) from SMU,Manipal,with 68.4%.
 B.Tech. (Electronics & Tele-communication) from RVD University with 67.6%.
 Diploma (Electronics & Communication Engineering) from WB Technical Council with 79.4%.
 Passed higher secondary education. under W.B.C.H.S.E board with 68.1%.

TRAININGS ATTENDED / CERTIFICATION

 ITIL® Foundation Certificate in IT Service Management (Certificate Number : GR750226214SA) done in the year of 2016.
 Project Management Training from PMI WB Chapter in March 2015.
 IPV6 from NSN for 4 days in 2010.
 CCNA Training from NSN, Kolkata for 6 days in 2009.
 ZTE MSS MGW Training in Gurgaon ZTE Office for 15 days in 2012.
 Siemens EWSD Switch (Expert Level Training) in Gurgaon Training Institute for 2 months in 2008.
 Training on EPABX( Model P30X, SIGMA HBX) in Kerala for 15 days in 2002.

PERSONAL DETAILS

Address: 45A, Samshul Huda Road, Kolkata - 700017

Languages Known: English, Hindi and Bengali
Location Preference: Anywhere in India
Passport No: K 6654290