What is the origin of the word "patient"?

The word "patient" comes from the Latin word "pati,"

which means "to suffer." 2.

What are the three types of patients? The three types of patients are real patient, patient
on record, and image of the patient in the doctor's
mind.

What is a real patient? A real patient is someone who they are, and that's
it.

What is a patient on record? A patient on record is a patient that the doctor did
not ask about, but the patient mentions during the
interview.

What is the image of the patient in the doctor's The image of the patient in the doctor's mind is a
mind? synthesis of a real patient encountered and the
patient on record.

What is the technique of interviewing? The technique of interviewing is partly science and
partly art.

What should a physician do while the patient is While the patient is talking, the physician should
talking? already be figuring out the pathophysiology to make
the diagnosis on top of gathering information to
update the diagnosis.

What is the attitude of the physician towards the The attitude of the physician towards the patient
patient? colors the outcome of the interview.

What are the fundamental objectives during a Motivating the patient to communicate and
medical interview? controlling the interaction.

What is the primary objective of a patient for To seek relief for a symptom or a concern.
consultation?

What are the techniques for controlling the Setting the stage for the interview, clarification of
interaction during a medical interview? questions and response, providing supplementary
remarks, interrupting the patient, and framing of
questions.

What is the implication of interrupting the patient Let the patient talk openly for the first few minutes.
during the first two minutes of an interview?
What is active listening in a patient interview? Closely attending to what the patient is
communicating, connecting to the patient's
emotional state, and using verbal and nonverbal
skills to encourage the patient to expand on their
feelings and concerns.

What should be the focus of a medical interviewer Focus on what the patient is telling you, both
during active listening? verbally and nonverbally.

What percentage of interviews are interrupted in the 70-80%.

first two minutes?

What is active listening? Active listening involves focusing on what the

patient is telling you, both verbally and nonverbally.

What is empathy? Empathy is the capacity to identify with the patient

and feel the patient’s pain as your own, then
respond in a supportive manner.

What is the difference between empathy and Empathy involves identifying with the patient and
sympathy? feeling their pain as your own, while sympathy
involves feeling sorry for the patient.

What is required to express empathy? To express empathy, you must first recognize the
patient’s feelings, then actively move toward and
elicit emotional consent.

What are some examples of empathy statements? Examples of empathy statements include "You
have lost your father.

What has that been like for you?", "How do you feel Empathy is vital to healing because it requires a
about that?", and "That seems to trouble you, can willingness to suffer some of the patient’s pain in the
you say more?" Why is empathy important in sharing of suffering.
healing?

What should you do if necessary during empathic If necessary, ask the patient to clarify in the form of
responses? a question.

What is the importance of recognizing nonverbal Sometimes, your body language tells a different
cues during active listening? story from your words, so recognizing nonverbal
cues is crucial during active listening.

What is the Habag-Awa model? The Habag-Awa model distinguishes between

empathy and sympathy in patient care.
What is the purpose of eliciting emotional consent
during empathic responses?
How can empathy statements help patients?
What is the importance of asking guided questions?
What is the technique of moving from open-ended
to focused questions?
What is an example of a general open-ended
question?
What is the importance of using questioning that
elicits a graded response?
What is an example of a question that elicits a
graded response?
What are some questions that can be asked to
assess a patient's breathing difficulty?
O iba?" Why is it important to clarify what the
patient means?
What is the purpose of encouraging with
continuers?
What are the different levels of pain in the pain
scale mentioned in the text?
The purpose of eliciting emotional consent is to
ensure that the patient is comfortable sharing their
feelings with you.
Empathy statements can help patients feel heard,
understood, and supported during difficult times.
Guided questions show sustained interest in the
patient's feelings and deepest disclosures.
Questions should flow from general to specific.
"How can I help?" or "What brings you in today?"
What is an example of a more focused open-ended
question?; "Can you tell me more about what
happened when you took the medicine?" What is an
example of a closed question?; "Did the new
medicine cause any problems?" What type of
questions should be avoided when asking guided
questions?; Leading questions that already contain
an answer or suggested response.
It allows for a more specific and accurate
understanding of the patient's condition.
"How many steps can you climb before you get
short of breath?"
"Are you short of breath climbing stairs?" and "How
many steps can you take before feeling
breathless?" What is an example of offering multiple
choices for answers?; "Yung sakit ng tiyan ninyo,
para bang tinutusok?
It helps the healthcare provider understand the
patient's story and builds a therapeutic relationship.
It encourages the patient to say more and can be
done through posture, gestures, or words.
1: 'Di masyadong masakit, 5: Katamtaman, 10:
Pinakamasakit sa buong buhay ninyo.'
What is the cue for the patient to continue speaking Remaining silent, yet attentive and relaxed.
during a medical interview?

How can a healthcare provider enhance the flow of Leaning forward, making eye contact, and using
a patient's story during a medical interview? phrases like "Mm-hmmm", "Go on", or "I'm
listening".

What is echoing in the context of a medical Simply repeating the patient's last words.
interview?

How does echoing encourage a patient to elaborate It encourages the patient to elaborate on details and
on details and feelings during a medical interview? feelings.

What is the goal of noticing nonverbal behaviors To bring them to a conscious level.
during a medical interview?

What is validation in the context of a medical Acknowledging and empathizing with a patient's
interview? feelings and experiences.

Can you provide an example of validation in a "Your accident must have been very scary.
medical interview?

Car accidents are always unsettling because they

remind us how vulnerable we are. Perhaps that's
why you're feeling anxious."

What is the importance of acknowledging the It helps build rapport and trust with the patient.
legitimacy of a patient's emotional experience?

What is the appropriate use of reassurance in It is more appropriate when the patient feels that
patient care? problems have been fully understood and are being
addressed.

What is the significance of partnering with patients It helps build an ongoing relationship and makes
in healthcare? patients feel that no matter what happens, you will
continue to provide their care.

What is the purpose of summarization in patient It communicates that you have been listening
care? carefully and allows the patient the ability to correct
any misunderstanding/miscommunication.
What is the difference between factual and
inferential flashcards?
What is the cause and effect relationship between
loop diuretics and renal excretion of water and
Na+?
What is the definition of vulnerability?
What is the purpose of the statement "Now, let me
make sure that I have the full story."?
What is the benefit of allowing the patient to correct
any misunderstanding/misinformation on the part of
the clinician?
What is the purpose of using transitions during an
interview with an anxious patient?
What is an example of a transition statement during
an interview?
What is the importance of reviewing clinical records
before an interview?
What are the three types of information included in
clinical records?
What is the importance of correcting discrepancies
in clinical records?
What are the two types of goals for a clinician?
Factual flashcards test knowledge of specific
information, while inferential flashcards require the
application of knowledge to draw conclusions or
make predictions.
Loop diuretics increase renal excretion of water and
Na+.
Vulnerability refers to the state of being exposed to
the possibility of harm or damage.
To ensure that the clinician has all the necessary
information about the patient's condition.
It allows for more accurate diagnosis and treatment.
To put the patient at ease.
"Before we move on to reviewing all your
medications, was there anything else about past
health problems?" What are some techniques for
sharing power with the patient during an interview?;
Evoke the patient's perspective, convey interest in
the person, follow the patient's leads, elicit and
validate emotional content, share information with
the patient, make your clinical reasoning transport
to the patient, reveal the limits of your knowledge.
It provides important background information and
suggests areas that need to be explored during the
interview.
Identifying data, problem list, medications, allergies.
It is important for the patient's care.
Assessing a new concern, treatment follow-up,
completing forms.
What are the nonverbal cues that convey the extent Posture, gestures, eye contact, and tone of voice.
of a clinician's interest, attention, acceptance, and
understanding?

What is the importance of cleanliness, neatness, They are reassuring to the patient.
conservative dress, and a name tag in a clinical
setting?

What is the top priority when adjusting the clinical Privacy.

environment?

What is the first step in building a patient's trust? Adjusting the environment.

What is the top priority when adjusting the Privacy.

environment to build a patient's trust?

What is the clinician's role in making the patient It is part of their role.
more comfortable?

Are efforts to make the patient more comfortable Yes.

worth the time?

What is the first step in the sequence of the Greeting the patient and establishing rapport.
interview?

Why are the initial moments of the encounter They lay the foundation for the ongoing relationship.
important?

What should the clinician do when greeting the Greet the patient by name and introduce
patient? themselves, giving their own name.

What should the clinician do when visitors are in the Acknowledge and greet each one in turn, inquiring
room during the interview? about each person's name and relationship to the
patient.

What should the clinician do when sensitive Arrange another time to be with the patient alone.
questions arise during the interview?

What should the clinician always be attuned to The patient's comfort.

during the interview?
What signs of discomfort should the clinician look Shifting position or facial expressions.
for during the interview?