This document provides guidance for trial lessons, including leading with listening to understand the student's goals and challenges, modeling their current and desired situations, demonstrating how lessons can help, and closing the sale by discussing pricing options. The key steps are to understand the student's pain points and goals in their target language, restate their situation currently and what they want to achieve, show how lessons will help through skill building, and ask if lessons are a good fit while presenting multiple price packages. The overall aim is to determine if working together could help the student overcome challenges and reach their language goals.
This document provides guidance for trial lessons, including leading with listening to understand the student's goals and challenges, modeling their current and desired situations, demonstrating how lessons can help, and closing the sale by discussing pricing options. The key steps are to understand the student's pain points and goals in their target language, restate their situation currently and what they want to achieve, show how lessons will help through skill building, and ask if lessons are a good fit while presenting multiple price packages. The overall aim is to determine if working together could help the student overcome challenges and reach their language goals.
This document provides guidance for trial lessons, including leading with listening to understand the student's goals and challenges, modeling their current and desired situations, demonstrating how lessons can help, and closing the sale by discussing pricing options. The key steps are to understand the student's pain points and goals in their target language, restate their situation currently and what they want to achieve, show how lessons will help through skill building, and ask if lessons are a good fit while presenting multiple price packages. The overall aim is to determine if working together could help the student overcome challenges and reach their language goals.
• Confirm student can see and hear you • Begin with a standard introduction the student can model: Hello, I’m ___ from ____, and my hobbies are ____ and ____. Could you please introduce yourself to me? • If the student has similar hobbies, ask about them to make them more comfortable and build connection. • Ask an open-ended question: Why do you need to improve your [LANGUAGE]? • Look for the pain. Ask: • What’s the most difficult part about [LANGUAGE]? • What’s that feel like? • What skill do you need to improve the most? • Can you give me an example? • Why? • Look for the goal. Ask: • What’s your goal in [LANGUAGE]? • Why is that important to you? • Imagine that you’re completely fluent. What would you be able to do in your life that’s not possible now? • How would that feel? • Why?
Model Before and After
• Write down the feeling words of their pains and goals • Restate their before and after using their words • Let me make sure I understand you. Right now you in [CONTEXT], You’re not able to [SKILL], and it makes you feel [PAIN], [PAIN]. (repeat with as many contexts and pains as you have). And your goal is when you're in [CONTEXT] you are able to [SKILL], easily and confidently. That will allow you to [HOPE], [ACHIEVE GOAL], and [AVOID PAIN]. • I can help with that! Demonstrate the Mechanism • In our lessons, we’re going to _____ • Match your solution to the pain • Talk about how together you can fix the pain they told you about. • Always have a plan and be organized • Share your screen • Ask if what you are talking about and showing them seems helpful
Close the Sale
• The better your first 3 steps the easier this one is • Ask: Do you have any questions about the lessons? • Say: I’d like to talk about price • Unapologetically share each of your packages starting with the most expensive • Write the prices in the chat so the student can pay attention to you • There should be at least 2 big bumps between the first price you say and the final price you say • Ask: Is this possible for you? • If no, take away the pressure, change the subject, be pleasant, offer a free resource. • Ask: Are you ready to put your first session on the calendar? • If no, ask the reason. • Get their contact information and agree on a date that you will follow up with them. • If yes, walk them through the entire sales process • If they tell you they need to add ITC reassure them that it’s a one step process and scheduling the lesson comes first.