COMMON and CORE COMPETENCIES Module of Instruction

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MODULES OF INSTRUCTION

COMMON COMPETENCIES

BREAD AND PASTRY PRODUCTION NC II


UNIT OF COMPETENCY : DEVELOP AND UPDATE INDUSTRY KNOWLEDGE

MODULE TITLE : DEVELOPING AND UPDATING INDUSTRY KNOWLEDGE

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to access, increase and update industry knowledge.

NOMINAL DURATION : 2 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainees/students must be able to:

LO1. Identify and access key resources of information on the industry

LO2. Access, apply and share industry information

LO3. Update continuously relevant industry knowledge

CBC Bread and Pastry Production NC II -2-


LO1. IDENTIFY AND ACCESS KEY RESOURCES OF INFORMATION ON THE
INDUSTRY

ASSESSMENT CRITERIA:

1. Sources of information on the industry are correctly identified and accessed.


2. Specific information on sector of work is accessed and updated.

CONTENTS:

 Information sources
- Media
- Reference book
- Libraries
- Union
- Industry association
- Internet
- Personal observation

CONDITIONS:

The students/trainees must be provided with the following

 Proper hygiene procedure manuals


 Internet
 Personal computer
 Reference book
 Industry journals

METHODOLOGIES:

 Self paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS

 Written/oral examination
 Practical demonstration

CBC Bread and Pastry Production NC II -3-


LO2. ACCESS, APPLY AND SHARE INDUSTRY INFORMATION

ASSESSMENT CRITERIA:

1. Sources of information on the industry are accessed and applied


2. Industry information is correctly applied to day-to-day activity
3. Information to assist effective work performance is obtained

CONTENTS:

 Trade unions environmental issues and requirements


 Industrial relations issues and major organization
 Career opportunities
 Work ethic required to work in the industry
 Quality assurance

CONDITIONS:

The students/trainees must be provided with the following

 Industry journals/manuals
 Internet
 Personal computer
 Reference book

METHODOLOGIES:

 Self paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS

 Written/oral examination
 Practical demonstration

CBC Bread and Pastry Production NC II -4-


LO3. UPDATE CONTINUOUSLY RELEVANT INDUSTRY KNOWLEDGE

ASSESSMENT CRITERIA:

1. Updated knowledge is shared with customer and colleagues


2. Formal and informal research is use to update general knowledge of the industry

CONTENTS:

 Information sources
- Media
- Libraries/reference book
- Union/industry association
- Internet
 Legislation that affects the industry

CONDITIONS:

The students/trainees must be provided with the following

 Internet
 Personal computer
 Reference book

METHODOLOGIES:

 Self paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS

 Written/oral examination
 Practical demonstration

CBC Bread and Pastry Production NC II -5-


UNIT OF COMPETENCY : OBSERVE WORKPLACE HYGIENIC PROCEDURES

MODULE TITLE : OBSERVING WORKPLACE HYGIENIC PROCEDURES

MODULE DESCRIPTOR : This module deals with the knowledge, skills and attitudes in
observing workplace hygienic procedures. It also includes
following hygienic procedures and identifying and preventing
hygienic risks.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Practice personal grooming and hygiene

LO2. Practice safe and hygienic handling, storage and disposal of food, beverage and
materials.

CBC Bread and Pastry Production NC II -6-


LO1. PRACTICE PERSONAL GROOMING AND HYGIENE

ASSESSMENT CRITERIA:

1. Proper hygiene procedures are followed


2. Personal grooming and hygiene are practiced regularly

CONTENTS:

 Hygiene procedures
- Proper hand washing
- Regular bathing
- Appropriate and clean clothing
- Cleaning and sanitizing procedures
- Personal hygiene

CONDITIONS:

The students/trainees must be provided with the following

 Proper hygiene procedure manuals


 Soap
 Sanitizer
 Hygiene products

METHODOLOGIES:

 Self paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS

 Written/Oral examination
 Practical demonstration

CBC Bread and Pastry Production NC II -7-


LO 2. PRACTICE SAFE AND HYGIENIC HANDLING, STORAGE AND DISPOSAL OF
FOOD, BEVERAGE, AND MATERIALS

ASSESSMENT CRITERIA:

1. Proper handling, storage and disposal of food, beverage, and


2. materials are followed
3. Proper disposal of waste are hygienically practiced regularly
4. Proper cleaning procedures are practiced regularly

CONTENTS:

 Hygiene procedures
- Proper food handling and storage
- Correct work practices
- Proper waste disposal
- Personal hygiene
- Pest control
- Principles of HACCP

CONDITIONS:

The students/trainees must be provided with the following

 Proper hygiene procedure manuals


 Soap
 Sanitizer
 Hygiene products
 Proper food handling and storage manual

METHODOLOGIES:

 Self paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS

 Written/Oral examination
 Practical demonstration

CBC Bread and Pastry Production NC II -8-


UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS

MODULE TITLE : PERFORMING COMPUTER OPERATIONS

MODULE DESCRIPTION : This module covers the knowledge, skills and attitudes
needed to perform computer operations. This includes
inputting, accessing, producing and transferring data using
appropriate hardware and software.

SUGGESTED DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the students/trainees must be able to:

LO1. Identify and explain the functions, general features and capabilities of both hardware
and software

LO2. Prepare and use appropriate hardware and software according to task requirement

LO3. Use appropriate devices and procedures to transfer files/data

LO4. Produce accurate and complete data according to the requirements

LO5. Maintain computer system

CBC Bread and Pastry Production NC II -9-


LO1. IDENTIFY AND EXPLAIN THE FUNCTIONS, GENERAL FEATURES AND
CAPABILITIES OF BOTH HARDWARE AND SOFTWARE

ASSESSMENT CRITERIA:
1. General features of the computer are explained according to sequence of
operation.
2. Functions of computer hardware and software are identified and explained.
3. Types of peripheral devices are identified.
4. Connections between computer and peripheral devices are explained.

CONTENTS:
 Main types of computers and basic features of different operating systems
 Main parts of a computer
 Storage devices and basic categories of memory
 Types of software
 Peripheral devices

CONDITION:
The trainees/students must be provided with the following:
 Equipment and accessories
- Personal computer
- Network system
- Communication equipment
- Printer
- Scanner
- Keyboard
- Mouse
 Supplies and materials
- Office supplies
- Diskettes
- CDs
- Zip disks
 Tools
- Set of screw driver
 Learning materials
- Learning elements/activity sheets
- Manufacturer’s manual

METHODOLOGIES:
 Self-paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS:
 Written/oral examination
 Practical demonstration
 interview

CBC Bread and Pastry Production NC II - 10 -


LO2. PREPARE AND USE APPROPRIATE HARDWARE AND SOFTWARE
ACCORDING TO TASK REQUIREMENT

ASSESSMENT CRITERIA:

1. Requirements of task are determined.


2. Prepared and used hardware components correctly and according to task
requirement.
3. Task is planned to ensure OH & S guidelines and procedures are followed.

CONTENTS:

 Basic ergonomics of keyboard and computer use


 Standard operating procedures in entering and saving data into the computer
 Storage media
 Ergonomic guidelines

CONDITION:

The trainees/students must be provided with the following:

 Equipment and accessories


- Personal computer
Network system
- Communication equipment
- Printer
- Scanner
- Keyboard
- Mouse
 Supplies and materials
- Office supplies
- Diskettes
- CDs
- Zip disks
 Tools
- Set of screw driver
 Learning materials
- Learning elements/activity sheets
- Manufacturer’s manual

METHODOLOGIES:

 Self-paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS:

 Written/oral examination
 Practical demonstration
 interview

CBC Bread and Pastry Production NC II - 11 -


LO3. USE APPROPRIATE DEVICES AND PROCEDURES TO TRANSFER FILES/DATA

ASSESSMENT CRITERIA:

1. Correct program/application is selected based on job requirements


2. Program/application containing the information required is accessed in
accordance with the company procedures
3. Desktop icons are correctly selected, opened and closed for navigation purposes.
4. Keyboard techniques is carried out in line with OHS requirements for safe use of
keyboards

CONTENTS:

 Procedures/techniques in accessing Information


 Desktop Icons
 Keyboard techniques based on OHS requirements

CONDITION:

The trainees/students must be provided with the following:

 Equipment and accessories


- Personal computer
- Network system
- Communication equipment
- Printer
- Scanner
- Keyboard
- Mouse
 Supplies and materials
- Office supplies
- Diskettes
- CDs
- Zip disks
 Tools
- Set of screw driver
 Learning materials
- Learning elements/activity sheets
- Manufacturer’s manual

METHODOLOGIES:

 Self-paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS

 Written/oral examination
 Practical demonstration
 interview

CBC Bread and Pastry Production NC II - 12 -


LO4. PRODUCE ACCURATE AND COMPLETE DATA ACCORDING TO THE
REQUIREMENTS

ASSESSMENT CRITERIA:

1. Entered data is processed using appropriate software commands


2. Printed out data as required using computer hardware/peripheral devices is in
accordance with standard operating procedures
3. Transferred files/data between compatible systems using computer software,
hardware/peripheral devises is in accordance with standard operating procedures

CONTENTS:

 Software commands
 Operation and use of peripheral devices
 Procedures in transferring files/data

CONDITION:

The trainees/students must be provided with the following:

 Equipment and accessories


- Personal computer
- Network system
- Communication equipment
- Printer
- Scanner
- Keyboard
- Mouse
 Supplies and materials
- Office supplies
- Diskettes
- CDs
- Zip disks
 Tools
- Set of screw driver
 Learning materials
- Learning elements/activity sheets
- Manufacturer’s manual

METHODOLOGIES:

 Self-paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS

 Written/oral examination
 Practical demonstration
 interview

CBC Bread and Pastry Production NC II - 13 -


LO5. MAINTAIN COMPUTER SYSTEM

ASSESSMENT CRITERIA:
1. Cleaning, minor maintenance and replacement of consumables are implemented
in accordance with standard operating procedures
2. Procedures for ensuring security of data including regular back-ups and virus
checks are implemented in accordance with standard operating procedures
3. Basic file maintenance procedures are implemented in line with the standard
operating procedures

CONTENTS:
 Cleaning, Minor Maintenance and Replacements of Consumables
 Creating More Space in the Hard Disk
 Reviewing Programs
 Deleting Unwanted Files
 Checking Hard Disk for Errors
 Viruses and Up to Date Anti-Virus Programs

CONDITION:
The trainees/students must be provided with the following:
 Equipment and accessories
- Personal computer
- Network system
- Communication equipment
- Printer
- Scanner
- Keyboard
- Mouse
 Supplies and materials
- Office supplies
- Diskettes
- CDs
- Zip disks
 Tools
- Set of screw driver
 Learning materials
- Learning elements/activity sheets
- Manufacturer’s manual

METHODOLOGIES:
 Self-paced/modular
 Demonstration
 Small group discussion

ASSESSMENT METHODS
 Written/oral examination
 Practical demonstration
 interview

CBC Bread and Pastry Production NC II - 14 -


UNIT OF COMPETENCY : PERFORM WORKPLACE AND SAFETY PRACTICES

MODULE TITLE : PERFORMING WORKPLACE AND SAFETY PRACTICES

MODULE DESCRIPTOR : This module covers performing workplace and safety


practices also in dealing with emergency situations.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1: Practice workplace safety, security and hygiene systems, processes and operation

LO2: Responds appropriately to faults, problems and emergency situations

LO3: Maintain safe personal presentation standards.

CBC Bread and Pastry Production NC II - 15 -


LO1. PRACTICE WORKPLACE SAFETY, SECURITY AND HYGIENE SYSTEMS,
PROCESSES AND OPERATION

ASSESSMENT CRITERIA:

1. Correct healthy, safety and security procedures are complied in line with the
legislation and regulation
2. Correct health, safety and security procedures are followed.
3. Breaches of health, safety and security procedures are identified.

CONTENTS:

• Health, safety and security procedures


• Breaches procedures

CONDITIONS:

The trainees/students must be provided with the following:

 Manuals
 Handbook safety and security
 Report (sample)

METHODOLOGIES:

 Self paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS

 Written/Oral examination
 Practical demonstration

CBC Bread and Pastry Production NC II - 16 -


LO2. RESPONDS APPROPRIATELY TO FAULTS, PROBLEMS AND EMERGENCY
SITUATIONS

ASSESSMENT CRITERIA:

1. Emergency and potential emergency are recognized and appropriate action are
taken
2. Emergency procedures are followed in line with enterprise procedures
3. Assistance is sought from colleagues to resolve or respond to emergency
situation
4. Safe personal presentation standard are identified and followed

CONTENTS:

 Emergency procedure
- Personal injuries
- Fire
- Electrocution
- Natural calamity
- Criminal acts
 Safe personal presentation standard

CONDITIONS:

The trainees/students must be provided with the following:

 Emergency procedure manuals


 Handbook safety and security
 Report
 Emergency drills – instruction/guidelines

METHODOLOGIES:

 Self paced/modular
 Demonstration
 Small group discussion
 Distance education

ASSESSMENT METHODS:

 Written/Oral examination
 Practical demonstration
 Observation

CBC Bread and Pastry Production NC II - 17 -


LO3. MAINTAIN SAFE PERSONAL PRESENTATION STANDARDS

1. ASSESSMENT CRITERION:

1. Safe personal standards are identified and followed in line with workplace.

2. CONTENTS:

 Use of PPE
 Safe and proper posture.

3. CONDITIONS:

Students/trainees must be provided with the following:

 Hands-out
 Film / video clips

4. METHODOLOGIES:
5.
 Lecture/ demonstration
 Self-paced instruction
 Group discussion
 Film showing

6. ASSESSMENT METHODS:

 Hands-on
 Direct observation
 Practical demonstration
 Role-playing/ simulation
 Dramatization / fire drill

CBC Bread and Pastry Production NC II - 18 -


UNIT OF COMPETENCY : PROVIDE EFFECTIVE CUSTOMER SERVICES

MODULE TITLE : PROVIDING EFFECTIVE CUSTOMER SERVICES

MODULE DESCRIPTOR : This module deals with the knowledge, skills and attitudes in
providing effective customer services. It includes greeting
customers, identifying customer needs, delivering service to
customers, handling queries through telephone, fax machine,
Internet, e-mail, SMS and handling complaints evaluation
and recommendations.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Apply effective verbal and non-verbal communication skills to respond to customer
needs

LO2. Provide prompt and quality service to customer

LO3. Handle queries promptly and correctly in line with enterprise procedures

LO4. Handle complaints, evaluation and recommendations.

CBC Bread and Pastry Production NC II - 19 -


LO1. APPLY EFFECTIVE VERBAL AND NON-VERBAL COMMUNICATION SKILLS TO
RESPOND TO CUSTOMER NEEDS

ASSESSMENT CRITERIA:

1. Standard Operating Procedures (SOP) when greeting the guest were followed
2. Information were properly disseminated
3. Use interactive communication with others

CONTENTS:

 Personality development and public relations


 Basic oral communication/ writing memos and letters
 Preparing job documentation
- Following instructions
- Filling-out forms

CONDITIONS:

The trainees/students must be provided with the following:

Tools Equipment Materials


 Recorder  Video camera recorder  V8 tape
 Microphone  Television  CD
 Full-body mirror  VHS/DVD Player  Make=up kit
 Company dress  References:
 Books, brochures,
manuals

METHODOLOGIES:

 Modular (self-pace learning)


 Electronic Learning
 Industry Immersion
 Demonstration
 Film-viewing

ASSESSMENT METHODS:

 Interview (oral/questionnaire)
 Observation
 Demonstration of Practical Skills

CBC Bread and Pastry Production NC II - 20 -


LO2. PROVIDE PROMPT AND QUALITY SERVICE TO CUSTOMER

ASSESSMENT CRITERIA:

1. Customer needs were assessed according to relationships between food and


religion, gender, folkways, mores and life-cycle
2. Communication standards in customer service were followed
3. Identified opportunities to enhance the quality of services and products were
implemented
4. Time management

CONTENTS:

 Food and culture


 Exploration of food trends
- Past, present and future trend
 Communication standards in customer service

CONDITIONS:

The trainees/students must be provided with the following:

Tools Equipment Materials


 Recorder  Video Camera recorder  V8 tape
 Microphone  Television  CD
 Full-body mirror  VHS/DVD Player  Make=up kit
 Company dress  References:
 Books, brochures,
manuals

METHODOLOGIES:

 Modular (self-pace learning)


 Electronic Learning
 Industry Immersion
 Demonstration
 Film-viewing

ASSESSMENT METHODS:

 Interview (oral/questionnaire)
 Observation
 Demonstration of Practical Skills

CBC Bread and Pastry Production NC II - 21 -


LO3. Handle queries promptly and correctly in line with enterprise procedures

7. ASSESSMENT CRITERIA:
8.
1. Customer needs are promptly attended in line with workplace procedures and
regulations.
2. Appropriate relation is maintained with customer to meet high quality service
delivery.
3. Enhancement of quality of service is taken whenever possible.

9. CONTENTS:

 Modes of greeting and farewell.


 Proper addressing of needs of persons. (by gender, age, status, physical
condition)
 Style manual requirement.
 Standard letters and proformas.

10. CONDITIONS:

Students/trainees must be provided with the following:

 Hands-out
 Film / video clips

11. METHODOLOGIES:

 Lecture/ demonstration
 Self-paced instruction
 Group discussion
 Film showing

12. ASSESSMENT METHODS:

 Hands-on
 Direct observation
 Practical demonstration
 Role-playing/ simulation

CBC Bread and Pastry Production NC II - 22 -


LO4. HANDLE COMPLAINTS, EVALUATION AND RECOMMENDATIONS

13. ASSESSMENT CRITERIA:


14.
1. Guests are politely greeted.
2. Complaint is resolved with responsibility.
3. Nature and details of complaint are established.
4. Action is taken appropriately to resolve the complaint to meet customer
satisfaction.
5. Evaluation and recommendations are acted upon with sincerity to ensure high
quality standards.

15. CONTENTS:
16.
 Proper way of answering complaints in line with workplace procedures.
 Nature and details of complaints.
 Industry/ workplace procedures in giving evaluation and recommendations.

17. CONDITIONS:

Students/trainees must be provided with the following:

 Hands-out
 Film / video clips
 Sample complaint/evaluation and recommendation sheet from industry.

18. METHODOLOGIES:

 Lecture/ demonstration
 Self-paced instruction
 Group discussion
 Film showing

19. ASSESSMENT METHODS:

 Hands-on
 Direct observation
 Practical demonstration
 Role-playing/ simulation

CBC Bread and Pastry Production NC II - 23 -


MODULES OF INSTRUCTION

CORE COMPETENCIES

BREAD AND PASTRY PRODUCTION NC II


UNIT OF COMPETENCY : PREPARE AND PRODUCE BAKERY PRODUCTS

MODULE TITLE : PREPARING AND PRODUCING BAKERY


PRODUCTS

MODULE DESCRIPTOR : The module covers the knowledge, skills and attitude
required to be able to prepare and produce a range of
high-quality bakery products in commercial food
production environments and hospitality
establishments

NOMINAL DURATION : 25 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Prepare bakery products

LO2. Decorate and present bakery products

LO3. Store bakery products


LO1. PREPARE BAKERY PRODUCTS

20. ASSESSMENT CRITERIA:

1. Appropriate equipment are used according to required bakery products


and standard operating procedures
2. Ingredients are selected, measured and weighed according to recipe
requirements and established standards and procedures
3. Variety of bakery products are prepared according to standard mixing
procedures/formulation/recipes and desired product characteristics
4. Bakery products are baked according to techniques and appropriate
conditions; and enterprise requirement and standards
5. Required oven temperature is selected to bake goods in accordance with
the desired characteristics, standards recipe and specifications and
enterprise practices

21. CONTENTS:
22.
 Culinary and technical terms related to bakery products
 Baking equipment
 Specific baking ingredients and its substitution
 Applied mathematical operations
 Types, kinds and classification of bakery products
 Mixing procedures/formulation/recipes and desired product characteristics
of variety bakery products
 Baking techniques, appropriate conditions and enterprise requirements
and standards
 Temperature ranges in baking bakery products
 Occupational health and safety

23. CONDITIONS: Students/trainees must be provided with the


following:

 Personal Protective equipment


 Small hand tools
 Heavy duty equipments
 Pans and pots
 Measuring equipment
 Set of knives
 Calculator
 CD’s, VHS
 Hand-outs

24. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation
25. ASSESSMENT METHODS:
26.
 Oral questioning
 Written examination
 Observation
 Demonstration (Projects)
LO2. DECORATE AND PRESENT BAKERY PRODUCTS

27. ASSESSMENT CRITERIA:

1. Required and appropriate fillings and coating/icing, glazes and decorations


for variety of bakery products are prepared in accordance with standard
recipes, enterprise standards and/or customer preferences
2. Bakery products are filled and decorated as required and appropriate in
accordance with standard recipes and/or enterprise standards and
customer preferences
3. Bakery items are finished according to desired product characteristics
4. Bakery products are presented according to standards and procedures

28. CONTENTS:
29.
 Regular and special fillings and coating/icing, glazes and decorations
 Decorative techniques and rules for garnishing
 The tools and materials in decorating, finishing and presenting
 Standards and procedures in decorating, finishing and presenting bakery
products
 OHS

30. CONDITIONS:

Students/trainees must be provided with the following:

 Spatula
 Parchment paper
 Piping bag
 Pastry brush
 pastry bag
 turntable
 serrated knife
 grater
 Seeds and nuts, fresh and preserved/crystallized fruits
 Ganache, fondants, flavored and colored sugar, butter creams
 Savory fillings, jellies and glazes

31. METHODOLOGIES:
32.
 Lecture/discussion
 Demonstration/application
 Oral Presentation

33. ASSESSMENT METHODS:


34.
 Oral questioning
 Written examination
 Observation
 Demonstration
LO3. STORE BAKERY PRODUCTS

35. ASSESSMENT CRITERIA:

1. Packaging materials are selected according to types, kinds and


classification of bakery products
2. Shelf-life of baked products are determined according to established
standards and procedures
3. Bakery products are stored according to established standards and
procedures
4. Appropriate packaging are selected for the preservation of product
freshness and eating characteristics

36. CONTENTS:

 Different kinds of packaging materials to be used


 Shelf-life of bakery products
 Standards and procedures in storing bakery products
 Standards and procedures in packaging bakery products
 OHS

37. CONDITIONS:

Students/trainees must be provided with the following:

 Storage area
 Packaging and labeling materials
 Bakery products
 Containers
 Display cabinet
 Refrigerator

38. METHODOLOGIES:

 Lecture/Discussion
 Demonstration/Application
 Actual Presentation

39. ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Direct observation
 Demonstration
UNIT OF COMPETENCY : PREPARE AND PRODUCE PASTRY PRODUCTS

MODULE TITLE : PREPARING AND PRODUCING PASTRY


PRODUCTS

MODULE DESCRIPTOR : The module covers the knowledge, skills and attitude
required to be able to prepare and produce a range of
high-quality pastry products in commercial food
production environments and hospitality
establishments

NOMINAL DURATION : __hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Prepare pastry products

LO2. Decorate and present pastry products

LO3. Store pastry products


LO1. PREPARE PASTRY PRODUCTS

40. ASSESSMENT CRITERIA:

1. Ingredients required are selected, measures and weighed according to


recipe or production requirements and established standards and
procedures
2. Variety of pastry products are prepared according to standard mixing
procedures/formulation/recipes and desired product characteristics
3. Appropriate equipment are used according to required pastry products and
standard operating procedures
4. Pastry products are baked according to techniques and appropriate
conditions; and enterprise requirements and standards
5. Required oven temperature are selected to bake goods in accordance with
the desired characteristics, standard recipe specifications and enterprise
practices

41. CONTENTS:
42.
 Culinary and technical terms related to pastry products
 Baking equipment
 Ratio of ingredients required to produce a balance formula
 Correct proportion control, yields, weights and sizes for profitability
 Types, kinds and classification of pastry products
 Mixing procedures/formulation/recipes and desired product characteristics
of variety pastry products
 Baking techniques, appropriate conditions and enterprise requirements
and standards
 Temperature ranges in baking pastry products
 Occupational health and safety

43. CONDITIONS: Students/trainees must be provided with the


following:

 Personal Protective Equipment


 Commercial mixers and attachments
 Cutting implements
 Scales, measures
 Bowls
 Ovens
 Molds, shapes and cutter
 Baking sheets and containers
 Various shapes and sizes of pans
 Calculator
 CD’s, VHS
 Hand-outs

44. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

45. ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Direct observation
 Demonstration
LO2. DECORATE AND PRESENT PASTRY PRODUCTS

46. ASSESSMENT CRITERIA:

1. Required and appropriate fillings and coating/icing, glazes and


decorations are prepared for variety of pastry products according to
standard recipes, enterprise standards and/or customer preferences
2. Pastry products are filled and decorated as required and appropriate in
accordance with standard recipes and/or enterprise standards and
customer preferences
3. Pastry products are finished according to desired product characteristics
4. Baked pastry products are presented according to established standards
and procedures

47. CONTENTS:
48.
 Regular and special fillings and coating/icing, glazes and decorations
 Decorative techniques and rules for garnishing
 The tools and materials in decorating, finishing and presenting
 Standards and procedures in decorating, finishing and presenting pastry
products
 OHS

49. CONDITIONS: Students/trainees must be provided with the


following:

 Commercial mixers and attachments


 Cutting implements
 Scales, measures
 Pastry brush
 pastry bag
 Bowls
 ovens
 Baking sheets and containers
 Seeds and nuts, fresh and preserved/crystallized fruits
 Ganache, fondants, flavored and colored sugar, butter creams
 Savory fillings, jellies and glazes
 Tuile
 Flowers and leaves, herbs, biscuits
 Chocolate powder, icings

50. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

51. ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Direct observation
 Demonstration

LO3. STORE PASTRY PRODUCTS

52. ASSESSMENT CRITERIA:

1. Packaging materials are selected according to types, kinds and


classification of pastry products
2. Shelf-life of baked pastry products are determined according to established
standards and procedures
3. Pastry products are stored according to established standards and
procedures
4. Appropriate packaging are selected for the preservation of product
freshness and eating characteristics

53. CONTENTS:

 Different kinds of packaging materials to be used


 Shelf-life of pastry products
 Standards and procedures in storing pastry products
 Standards and procedures in packaging pastry products
 OHS

54. CONDITIONS:

Students/trainees must be provided with the following:


 Storage area
 Packaging and labeling materials
 Bakery products
 Containers
 Display cabinet
 Refrigerator

55. METHODOLOGIES:

 Lecture/Discussion
 Demonstration/Application
 Actual Presentation

56. ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Direct observation
 Demonstration
UNIT OF COMPETENCY : PREPARE AND PRESENT GATEAUX, TORTES
AND CAKES

MODULE TITLE : PREPARING AND PRESENTING GATEAUX,


TORTES AND CAKES

MODULE DESCRIPTOR : The module covers the skills and knowledge required
by patissiers to produce, fill, decorate and present
range of specialized sponges and cakes, where finish,
decoratioin and presentation of high order is required.

NOMINAL DURATION : 25 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Prepare sponge and cakes

LO2. Prepare and use fillings

LO3. Decorate cakes

LO4. Present cakes

LO5. Store cakes


LO1. PREPARE SPONGE AND CAKES

57. ASSESSMENT CRITERIA:

1. Ingredients are selected, measured and weighed according recipe


requirements, enterprise practices and customer practices
2. Required oven temperature is selected to bake goods in accordance with
desired characteristics, standard recipe specifications and enterprise
practices
3. Sponges and cakes are prepared according to recipe specifications,
techniques and conditions and desired product characteristics
4. Appropriate equipment are used according to required pastry and bakery
products and standard operating procedures
5. Sponges and cakes are cooled according to established standards and
procedures

58. CONTENTS:
59.
 Culinary terms related to sponge and cakes
 Main ingredients used for variety of sponge and cakes
 Specific temperature used for different types of sponge and cakes
 Classification of the different types of sponge and cakes
 Mixing methods used for variety of sponge and cakes
 Cooling temperature of sponge and cakes
 Required equipment and materials for sponge and cakes
 Recipe specifications, techniques and conditions and desired product
characteristics
 OHS

60. CONDITIONS:
61.
Students/trainees must be provided with the following:

 Personal Protective equipment


 Bake ware
 Small hand tools
 Large equipment

62. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Actual presentation

63. ASSESSMENT METHODS:


64.
 Oral questioning
 Written examination
 Direct observation
 Demonstration
LO2. PREPARE AND USE FILLINGS

65. ASSESSMENT CRITERIA:

1. Fillings are identified according to what specific cake it is appropriate


2. Filling are prepared and selected in accordance with required consistency
and appropriate flavors
3. Slice or layer sponge and cakes are filled and assembled according to
standard recipe specifications, enterprise practice and customer
preference
4. Coatings and sidings are selected according to the product characteristics
and required recipe specifications

66. CONTENTS:
67.
 Identification of fillings appropriate in a specific cakes
 Identification of the required consistency and appropriate flavor of fillings
 Filling and assembling cakes according to the standard recipe
specifications
 Classification of coatings and sidings based on the required recipe
specifications and product characteristics

68. CONDITIONS:

Students/trainees must be provided with the following:

 Personal Protective Equipment


 Spatulas, wooden spoons
 Whisks, beaters
 Graters, cutting implements
 Scales, measures
 Piping bags and attachments
 Cake and sponge tins and moulds
 Commercial mixers and attachments
 Ovens
 Creams, Mousse, Custard
 Fruits, fresh and crystallized, fruit purees
 Jams, nuts
 CD’s, VHS
 Hand-outs

69. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Actual presentation

70. ASSESSMENT METHODS:


71.
 Oral questioning
 Written examination
 Direct observation
 Demonstration
LO3. DECORATE CAKES

72. ASSESSMENT CRITERIA:

1. Sponge and cakes are decorated suited to the product and occasion and
in the accordance with standard recipes and enterprise practices
2. Suitable icings and decorations are used according to standard recipes
and/or enterprise standards and customer preferences

73. CONTENTS:

 Identification of specific decorations appropriate for sponge and cakes


 Identification of standard recipes of icings and decorations for sponge and
cakes

74. CONDITIONS:
75.
Students/trainees must be provided with the following:

 Decorative tools:
 Spatula
 Parchment paper
 Piping bag
 Pastry brush
 Pastry bag
 Turntable
 Serrated knife
 Grater
 Glazes, jellies, chocolates, fresh and preserved/crystallized fruits, fruit
purees, nuts, colored/flavored sugar, fondants , butter cream, boiled icings

76. METHODOLOGIES:

 Lecture/Discussion
 Demonstration/Application
 Oral Presentation

77. ASSESSMENT METHODS:


78.
 Oral questioning
 Written examination
 Observation
 Demonstration
LO4. PRESENT CAKES

79. ASSESSMENT CRITERIA:

1. Sponge and cakes are presented on accordance with customers


expectations and established standards and procedures
2. Equipment are selected and used in accordance with service requirements
3. Product freshness, appearances and eating qualities are maintained in
accordance with the established standards and procedures
4. Cakes are marked or cut portion-controlled to minimize wastage and in
accordance with the enterprise specifications and customer preferences

80. CONTENTS:

 Selection and usage of equipment in accordance with service


requirements
 Identification of the product freshness, appearance, characteristics of
prepared cakes
 Cutting portion-controlled to minimize the wastage of cake

81. CONDITIONS:
82.
Students/trainees must be provided with the following:

 Stands
 Packaging materials
 Decorative materials and equipment
 CD’s, VHS
 Hand-outs

83. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

84. ASSESSMENT METHODS:


85.
 Oral questioning
 Written examination
 Observation
 Demonstration (Projects)
LO5. STORE CAKES

86. ASSESSMENT CRITERIA:

1. Cakes are stored in accordance with establishment’s standards and


procedures
2. Storage methods are identified in accordance with a product specifications
and established standards and procedures

87. CONTENTS:

 Standards and procedures of storing cake products


 Storage methods for cakes
 OHS

88. CONDITIONS:
89.
Students/trainees must be provided with the following:

 Cutting materials
 Packaging materials
 Refrigerator
 Airtight containers
 Display cabinets or temperature controlled cabinets
 CD’s, VHS
 Hand-outs

90. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

91. ASSESSMENT METHODS:


92.
 Oral questioning
 Written examination
 Observation
 Demonstration
UNIT OF COMPETENCY : PREPARE AND SERVE OTHER TYPES OF
DESSERTS

MODULE TITLE : PREPARING AND SERVING OTHER TYPES OF


DESSERTS

MODULE DESCRIPTOR : This module deals with knowledge, skills and attitude
in preparing other types of desserts, and other
various and specialized techniques of desserts
presentation required by patissiers in hospitality
enterprises

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Prepare other types of desserts

LO2. Plan, prepare and conduct a dessert trolley presentation.

LO3. Store and package desserts


LO1. PREPARE OTHER TYPES OF DESSERTS

93. ASSESSMENT CRITERIA:

1. Ingredients are selected, measured and weighed according to recipe


requirements, enterprise and customer preferences.
2. Required temperature is selected to prepare products in accordance with
the desired characteristics, standard recipe specifications and enterprise
practices.
3. Desserts are prepared according to recipe specifications and desired
product characteristics
4. Appropriate equipment are used according to required pastry and bakery
products and standard operating procedures

94. CONTENTS:

 Varieties and characteristics of specialized cakes, both classical and


contemporary and other types of desserts
 Commodity knowledge, including quality indicators of specialized cakes
and other types of desserts
 Culinary terms related to specialized cakes and other types of desserts
 Portion control and yield
 Standard recipe specifications of specialized cakes and other types of
desserts
 Standard Operating Procedures in preparing other types of desserts

95. CONDITIONS:

Students/trainees must be provided with the following:

 Commercial mixers and attachments


 Scales and Measuring Devices
 Piping bags and attachment
 Whisks, beaters, spatulas
 Cutting implements for nuts and fruits, graters
 Oven
 Cake and sponge tins and moulds
 Wooden spoons
 Bowl cutters

96. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

97. ASSESSMENT METHODS:


98.
 Oral-recitation
 Written examination
 Observation
 Demonstration
LO2. PLAN, PREPARE AND CONDUCTS A DESSERT TROLLEY
PRESENTATION

99. ASSESSMENT CRITERIA:

1. Dessert trolley services are planned and utilized according to available


facilities equipment and customer/enterprise requirements.
2. Variety of desserts are prepared and arranged in accordance with
enterprise standards and procedure.

100. CONTENTS:

 Planning, preparing and presenting trolley services


 Arranging and preparing variety of desserts
 OHS

101. CONDITIONS:

Students/trainees must be provided with the following:

 Measuring Devices
 China ware
 Decorating materials
 Packaging materials
 Trolley

102. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

103. ASSESSMENT METHODS:


104.
 Oral-recitation
 Written examination
 Observation
 Demostration
LO3. STORE AND PACKAGE DESSERTS

105. ASSESSMENT CRITERIA:

1. Desserts are stored in accordance with the required temperature and


customer’s specifications
2. Desserts are packaged in accordance with established standards and
procedures.

106. CONTENTS:

 Temperature range in storing desserts


 Packaging design techniques
 Standards and procedures in storing and packaging desserts
 OHS

107. CONDITIONS:

Students/trainees must be provided with the following:

 Packaging materials
 Thermometer
 Display cabinets including temperature controlled cabinets
 Refrigerator
 Chillers
 Freezers
 China ware

108. METHODOLOGIES:

 Lecture- discussion
 Demonstration
 Application
 Presentation

109. ASSESSMENT METHODS:

 Hands-on
 Direct observation
 Practical demonstration
UNIT OF COMPETENCY : PREPARE AND DISPLAY PETITS FOURS

MODULE TITLE : PREPARING AND DISPLAYING PETITS FOURS

MODULE DESCRIPTOR : The module covers the knowledge, skills and attitude
required to be able to prepare and display and service
a wide range of petits fours including petits four
glaces, marzipan-based petits fours and caramelized
fruits and nuts served as petits fours, to a level of high
and consistent quality.

NOMINAL DURATION : 20 hours.

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Prepare iced petits fours

LO2. Prepare fresh petits fours

LO3. Prepare marzipan petits fours

LO4. Prepare caramelized petits fours

LO5. Display petits fours

LO6. Store patits fours


LO1. PREPARE ICED PETITS FOURS

110. ASSESSMENT CRITERIA:

1. Sponges and bases are prepared, cut and assemble according to


standard recipes and enterprise requirements and practices.
2. Fillings are prepared with the required flavors and consistency.
3. Fondant icing is brought in accordance with the required temperature and
established standards operating procedures.
4. Decorations are designed and used in accordance with the establishment
standards and procedure.

111. CONTENTS:

 Characteristics of classical and contemporary petits fours


 Underlying principles in preparing petit fours
 Types and kinds of sponge and bases
 Different kinds of fillings
 Procedure in making fondant icing
 Decorations and designs
 OHS

112. CONDITIONS:
113.
Students/trainees must be provided with the following:

 Personal Protective equipment


 Small hand tools
 Measuring equipment
 Set of knives
 Rolling Pin
 Decorative cutters
 Molder
 Pots and pans
 CD’s, VHS
 Hand-outs

 METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

114. ASSESSMENT METHODS:


115.
 Oral questioning
 Written examination
 Observation
 Demonstration
LO2. PREPARE FRESH PETITS FOURS

116. ASSESSMENT CRITERIA:

1. A selection of small choux paste shapes are baked and decorated in


accordance with established standards and procedures.
2. Baked sweet paste are prepared and blended in accordance with
established standards and procedures.
3. Fillings are prepared and used to the required flavors and consistency
4. Garnishes, glazes and finished are used in accordance with the
established standards and procedures.

117. CONTENTS

 Kinds of small choux paste


 Types of sweet paste and fillings
 Different garnishes, glazes and finishes
 Standards and operating procedures in preparing fresh petits fours
 OHS

118. CONDITIONS:

Students/trainees must be provided with the following:

 Personal Protective equipment


 Small hand tools
 Measuring equipment
 Bake wares
 Pot and pans
 Molder (tart)
 Pastry brusher
 Piping tube
 Pastry bag
 Set of knives
 Decorative cutters
 CD’s, VHS
 Hand-outs

119. METHODOLOGIES:
120.
 Lecture/discussion
 Demonstration/application
 Oral presentation

121. ASSESSMENT METHODS:


122.
 Oral questioning
 Written examination
 Observation
 Demonstration
LO3. PREPARE MARZIPAN PETITS FOURS

123. ASSESSMENT CRITERIA:

1. Marzipan petits fours are flavored and shaped to the required


specifications and enterprise standards
2. Coat marzipan fruits to preserve desired eating characteristics of and of
required, soften with egg whites, pipe into shapes are seal/brown with
applied heat according to enterprise practice.

124. CONTENTS:

 flavor and shape specifications and enterprise standards of quality


marzipan
 Standards and operating procedures in coating marzipan fruits
 OHS

125. CONDITIONS:

Students/trainees must be provided with the following:

 Personal Protective equipment


 Small hand tools
 Heavy duty equipments
 Pans and pots
 Measuring equipment
 Piping tube
 Set of knives
 Molder
 Rolling Pin
 Decorative cutters
 CD’s, VHS
 Hand-outs

126. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

127. ASSESSMENT METHODS:


128.
 Oral questioning
 Written examination
 Observation
 Demonstration
LO4. PREPARE CARAMELIZED PETITS FOURS

129. ASSESSMENT CRITERIA:

1. Fresh fruits/fruit segments are selected to caramelized petits fours in


accordance with required specifications and enterprise standards
2. Petits fours are sandwiched with dried fruits or nuts or filled with flavored
marzipan and coated with pale-amber colored caramel according to
specifications and enterprise standards.

130. CONTENTS:

 Specifications of fresh fruits needed to caramelized


 Specifications of dried fruits needed.
 Kinds of sugar to caramelized

131. CONDITIONS:

Students/trainees must be provided with the following:

 Personal Protective equipment


 Small hand tools
 Heavy duty equipments
 Pans and pots
 Measuring equipment
 Set of knives
 CD’s, VHS
 Hand-outs

132. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

133. ASSESSMENT METHODS:


134.
 Oral questioning
 Written examination
 Observation
 Demonstration
LO5. DISPLAY PETITS FOURS

135. ASSESSMENT CRITERIA:

1. Appropriate receptacles are selected and prepared for display of petits


fours
2. Petits fours are displayed creatively to enhance customer appeal.

136. CONTENTS:

 Kinds and uses of receptacles for petits fours


 Tips on how to display petit fours
 Standards and procedures in displaying petits fours
 OHS

137. CONDITIONS:

Students/trainees must be provided with the following:

 Personal Protective equipment


 Small hand tools
 Display stands / flat forms
 Set of knives
 Decorative cutters
 CD’s, VHS
 Hand-outs

138. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

139. ASSESSMENT METHODS:


140.
 Oral questioning
 Written examination
 Observation
 Demonstration
LO6. STORE PETITS FOURS

141. ASSESSMENT CRITERION:

1. Petits fours are stored in required temperatures and conditions to maintain


maximum eating qualities, appearance and freshness.
2. Petits fours are packaged in accordance with established standards and
procedures

142. CONTENTS:

 Tips on storing petits fours


 Temperature requirements in storing petits fours
 Standards and procedures in storing and packaging petits fours
 OHS

143. CONDITIONS:

Students/trainees must be provided with the following:

 Personal Protective equipment


 Display cabinets or temperature controlled cabinets
 Refrigerator
 Packaging materials
 CD’s, VHS
 Hand-outs

144. METHODOLOGIES:

 Lecture/discussion
 Demonstration/application
 Oral presentation

145. ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Observation
 Demonstration

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