ADMINISTRAVE ASSISTANT and SECRETARY DH08NNAD

TỔNG HỢP ĐỀ THI THỨ KÝ VĂN PHÒNG

1. An image or text that appears behind the main text of a document is called …………
A. a comment B. a template C. a shading D. a watermark
2. Give the full words for this abbreviation:
OCRS: Optical Character Readers.
3. Which of the following printers uses ink powder?
A. Ink-jet printers B. Laser printers C. Dot-matrix printers D. All of above
4. Which of the following countries requires a visa to enter if you are Vietnamese and want to travel there?
A. Singapore B. Hong Kong C. Indonesia D. Malaysia
5. Double-wall containers have two wavy corrugated mediums in the middle separated by a ………… liner.
A. second B. third C. first D. two
6. Fill in the blanks:
Meeting minutes are a record of what took place during a meeting. It allows the attendees to review the
meeting later to look for outstanding issues and acion items.
7. Which of the followings is known as an output device?
A. speakers B. microphones C. flash drives D. touchpads
8. Fill in the blanks.
In many offices, paper ………… (5 letters) have been replaced by emails because they are a popular and
inexpensive method of communicating with the employees in the company.
9. Nothing
10. OCRs and BCSs are designed to increase the speed, efficienty, and accuracy of ………… mail while keeping
postal operating costs down.
A. sending B. delivering C. processing D. receiving
11. One of the most common binding systems is the ………… as it is an ideal solution for binding standard letter-
size documents in-house.
A. Plastic comb binding B. Staplers C. Hole punches D. Paper clips
12. Your work area should have ………… lightning to avoid causing you eyestrain and headaches, so it should be
positioned to minimize glare on your computer monitor.
A. weak B. strong C. sufficient D. bright
13. What time is it in Vietnam if the clock tells 14.10 in Tokyo, Japan, knowing that the time zone of Japan is 9
hours before GMT?
A. 9.10pm B. 5.10am C. 4.10pm D. 15.10
14. Fill in the blank
Whenever you have a list of addresses as a file in Word or Excel, you can use the Mail Attached feature in
Word to set up a lable, or print letters and envelopes.
15. Ask for written ………… to be mailed, faxed or emailed to you with the room reservation information.
A. confirmation B. convention C. conversation D.
recommendations
16. The folders inside the first folder are called …………
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ADMINISTRAVE ASSISTANT and SECRETARY DH08NNAD
A. directories B. sub-directories C. files D. documents
17. Give the fill words for this abbreviation or acronym:
GUI: Graphical User Interface.
18. What is the currency of Indonesia?
A. Ringgit B. Kyat C. Rupee D. Rupaih
19. Which of the followings is NOT included in a common itinerary?
A. Date B. destination C. address D. traveler’s checks
20. Remember before moving papers or documents from your boss’s desk especially those you have notived there
for quite some time.
21. When a folder contains more than thirty documents, you should consider creating …………
A. files B. shortcuts C. flash drives D. subcategory folders
22. Which of the followings is NOT included in a meeting agenda?
A. Meeting start/end time C. Action plan
B. Topic headings D. Participants facilitating the discussion
23. Give the full words for this abbreviation:
LED in a TV set stands for Light Emitting Diode
24. A signature file is a small text file that can be added automatically at the end of your email messages.
25. Which of the following is NOT necessarily mentioned in a minute of typical meeting?
A. Date, hour and location C. Unfinished business
B. List of those present and absent D. Time of adjournment
26. The time that is left in yoru schedules is your ………… time.
A. meeting B. designating C. scheduling D. discretionary
27. Which of the followings is in the order of alphabetical filing system?
A. John Dillard Company, May’s Floaral Center, John C.Wilson Reality, Dillard stores.
B. John Dillard Company, Dillard stores, May’s Floral Center, John C.Wilson Reality.
C. Dillard stores, John Dillard Company, John C.Wilson Reality, May’s Floral Center.
D. Dillard stores, John C.Wilson Reality, John Dillard Company, May’s Floral Center.
28. Without a To-Do list, you have to ………… everything in your head.
A. juggle B. tackle C. mumble D. accomplish
29. The best passwords combine ………… and are at least six characters in length.
A. Your name and phone number C. username and birthday
B. Letters and numbers D. security number and family name
30. Which of the followings is NOT an input device?
A. a mouse B. a scanner C. a monitor D. a keyboard
31. Fill in the blank
A standard file cabinet should have four drawers and be near your desk, since you will go to it frequently
throughout the workday.
32. Give the full words for this abbreviation:
DSL: Digigtal Subscriber Line

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ADMINISTRAVE ASSISTANT and SECRETARY DH08NNAD
33. Which of the followings is NOT considered as international time?
A. UTC B. GMT C. WEST D. UK Time
34. Fill in the blank
Most applications and folder windows have menu bars. When you click the name of it, it drops down.
35. Which of the following basic filing systems is the most widely-used in a business office?
A. Subject B. Numeric C. Alphabetical D. Geographical
36. People who ………… may work just as long and hard as everyone else, but they spend their time on the
wrong tasks. Sometimes this comes from not being able to priotize tasks effectively.
37. Mark “Perishable” on the parcels containing food or other items that can …………
A. be easily broken B. be worn out C. decay or spoil D. be breakable
38. A document, almost like a word-processing document, that can be displayed by your Website browser is
called
A. a web page B. a website C. bookmarks D. favorites
39. When you take a call, turn away from your computer, desk or other work. Don’t allow ………… to take your
attention away from the caller.
A. recipient B. jargon C. distractions D. identity
40. In general, avoid using punctutation or …… in file names as some programs are confused by special
characters.
A. numbers B. spaces C. letters D. short names
41. Give the full words for this abbreviation:
GMT: Greenwich Mean Time
42. Use your activity list to help you ………… your To-Do list.
A. eliminate B. priotize C. reduce D. remove
43. There are 5 main parts in a business letter.
44. As a security measure to protect sensitive documents, paper shredders are used to destroy draft copies and old
documents as an alternative to throwing them in the trash.
45. Give the full words for this abbreviation or acronym:
USPS: US Postal Service
46. When returning from foreign countries, the traveler must declare certain items acquired abroad ………… to
determine whether a tax is owed.
A. at the custom B. at the customs C. on tradition D. on the plane
47. When a caller has a message to leave for your employer or another employee, take a message ………… it
means that write it exactly as stated.
A. content B. meaning C. repetition D. verbatim
48. Whenever you visit a website, your browser stores information about your visit on your computer. This
information is called a cookies.
49. Give the full words for this abbreviation:
CRT: Cathode Ray Tube
50. Give the full words for this abbreviation:

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ADMINISTRAVE ASSISTANT and SECRETARY DH08NNAD
BLVD stands for Boulevard
51. Show interest in what being said. Be a good ………… when speaking on the phone and know what the person
at the other end of the line is saying to you.
A. speaker B. listener C. learner D. caller
52. Which of the followings is right if you want to make a call to your customer living in California in the USA?
(His phone number is 6452741 and the area code for CA is 626)
A. 001 626 6452741 B. +01 626 6452741 C. 01 626 6452741 D. 084 626 6452741
53. Give the full words for this abbreviation:
HTTP: HyperText Transfer Protocol
54. “London WIP 6HQ” in the address from Englands is called …………
A. Postcode B. Zipcode C. Area code D. Barcode
55. As an administrative assistant, you are hired to ………… your busy employer of a great deal of work,
especially the details of office procedure and other matters.
A. like B. relieve C. depend on D. control
56. Give the full words for this abbreviaiton or acronym:
Dpi: Dots per inch
57. Which window keyboard shortcut is used to open the Start Menu?
A. Ctrl+Esc B. Ctrl+O C. Alt+O D. Shift+F10
58. Which of the following languages is NOT officially used in Switzerland (Thụy Sĩ)
A. English B. German C. French D. Italian
59. An employer wants an administrative assistant who is ……… punctual and always on hand during office
hours.
A. Consistently B. substantially C. admirably D. confidentially
60. Office supplies should be kept in a supply cabinet or shelves. If co-workers have access to these supplies,
consider ………… the shelves to help stay organized.
A. labeling B. ordering C. buying D. making