Tink case study interview

The Tink case study interview will be ~60 minutes and will include:

(i) Tell us about something interesting (5 minutes): You have the floor for 5 minutes - no slides, no notes - tell us
about something that excites you / teach us something new (this really could be anything!)

(ii) Case study Q&A (~45 minutes): see below

Case study

Presentation
● Prepare a presentation on the case, and present it (~45 minutes) to us. We’ll ask questions along the way,
and so can you!
● We recommend that you don’t spend more than 2 hours on the presentation.
● Please email the presentation to us at the latest end of day, the day before your case interview
● We are primarily interested in how you would solve the task and why you would solve them that way.
● Be creative in your thought-work, rather than what the slides look like (function before aesthetics).

Background
Today, Tink’s payments product is primarily used for invoice payment and account top-up use cases. Tink has long
term ambitions to expand to recurring payments based use-case within Open Banking.

You are a Product Manager at Tink. Through close dialogues with customers and conducting other research to
understand the Account to Account Payments space, you’ve identified that recurring payments is a potential
candidate for Tink's product offering. You’re now trying to figure out if it’s an important problem to solve or not. And if it
is; make a case to get the rest of the organization—and the team—excited about it!

Problem
Many end users today are initiating payments that are recurring, in other words initiating payments from their
accounts at regular intervals on an ongoing basis e.g. 20€/month on their savings account or to their music streaming
subscription. Yet the potential of recurring payments is not fully explored, Tink's current product offering mainly
supports one-time payments.

Task 1 - Value
Is this a problem worth solving? And if so, why/why not? What use-cases can it unlock?
1) For the individual; the end user?
2) For Tink customers, a merchant or a Payment Service Provider?

Task 2 - Plan to solve it

Describe the product (and it’s capabilities/behaviour) you’d suggest building to solve this problem. Which are the
most important aspects? How can that be potentially expanded in the different markets?
To this, describe the activities you’d implement if you’d do this properly, to test your hypothesis, and get it
implemented.

Task 3 - Measure success

Which KPI would you use to measure success?

Good luck!