RESEARCH ARTICLE

TRANSFORMING LOGISTICS AND SUPPLY CHAIN

MANAGEMENT: EXPLORING THE IMPACT OF MOBILITY
SOLUTIONS

AUTHORED BY SRISHTI WADHWA

Name of Author : Srishti Wadhwa

Institution: Shri Ram College of Commerce

Department : Economics

Year of Study: 3rd

Contact No. ; 9416737110

Email I’d : srishtiwadhwa1111@gmail.com

TRANSFORMING LOGISTICS AND SUPPLY CHAIN
MANAGEMENT: EXPLORING THE IMPACT OF MOBILITY
SOLUTIONS

ABSTRACT

This research examines the transformative impact of mobility solutions on logistics and
supply chain management, including autonomous vehicles, drones, and wearable technology.
It explores the opportunities and challenges associated with adopting these solutions, such as
improved efficiency, cost reduction, and enhanced customer satisfaction. Additionally, it
addresses the investment requirements for integrating these solutions into existing systems
and highlights concerns regarding cybersecurity and data privacy.

The paper aims to provide insights into the potential of mobility solutions in optimizing
logistics and supply chain operations, along with strategies for effective utilization.

1.INTRODUCTION

The impact of mobility solutions on Logistics and Supply Chain Management has been the
focus of this study. Specifically, the research explores the integration of strategically
designed mobile applications for fleet management solutions.

Moreover, the study highlights the objectives of mobility solutions in logistics and supply
chain management, which encompass congestion reduction during travel, route optimization,
and location tracking. It uncovers how mobility solutions have revolutionized communication
between customers and suppliers, enabling effective tracking of location and delivery
timelines. Additionally, it emphasizes the benefits of accessibility to data and the connectivity
fostered through email, social media platforms, and mobile applications throughout the entire
process.

1.1 Industry Overview

The supply chain management industry is dedicated to achieving a seamless and efficient
flow of goods, ensuring exceptional customer experiences, and driving business growth.
It encompasses strategic planning and the coordination of daily logistical activities within
factories, warehouses, local shipping centers, and other facilities. The primary focus of
logistics and supply chain management is to facilitate the movement of goods from their
point of origin to their final destination. This management discipline encompasses the
handling of physical goods, services, and information. It is important to note that logistics
and supply chain management are closely interconnected, as they both involve the smooth
flow of goods and services from suppliers to manufacturers, wholesalers, retailers, and
ultimately to the end consumer.

1.2 Logistics and Supply Chain Management Companies in India

(i) Blue Dart Express Ltd.

(Source – Indian Transport & Logistics and News iitl.in)

Blue Dart Express Ltd. is a market-leading logistics company in India, offering a

comprehensive range of domestic and international courier, freight forwarding, and
supply chain solutions. With a strong network, advanced technology, and customer-
centric approach, Blue Dart ensures reliable and timely delivery across India and globally.
Their excellence in the air and ground express industry has earned them a strong
reputation.

(ii) Mahindra Logistics Ltd.

(Source – Business Standard News ML BS)

Mahindra Logistics Ltd., a part of the Mahindra Group, provides end-to-end logistics
solutions to diverse industries. They specialize in transportation, warehousing, freight
forwarding, and customs clearance. With a focus on sustainability and innovation,
Mahindra Logistics leverages digital platforms and analytics to optimize operations and
enhance customer experiences.

(iii) Gati Ltd.

(Source – Wikipedia Gati WP)

Gati Ltd. is a prominent logistics company offering express distribution, e-commerce

fulfillment, cold chain, and project logistics solutions. With an extensive network and
advanced infrastructure, Gati ensures efficient and timely delivery across domestic and
international markets. Their customer-centric approach and commitment to quality have
established them as a reliable player in the industry.

(iv) TVS Supply Chain Solutions Ltd.

(Source – Wikipedia TVS WP)

TVS Supply Chain Solutions Ltd., a part of the TVS Group, offers a wide range of supply
chain management solutions. They specialize in warehousing, transportation, distribution,
packaging, and e-commerce fulfillment. With a strong network and technology-driven
approach, TVS Supply Chain Solutions optimizes supply chain operations and delivers
innovative logistics solutions.

(v) Ekart Logistics

 (Source – Business Standard News Ekart BS)

Ekart Logistics, the logistics arm of Flipkart, focuses on providing end-to-end logistics
solutions for order fulfillment, warehousing, and last-mile delivery services. With an
extensive network and advanced technology infrastructure, Ekart ensures fast and reliable
delivery across India. Their customer-centric approach supports the rapid growth of e-
commerce in the country.

(https://stockarea.io/blogs/best-11-logistics-companies-in-india/)

2. LITERATURE REVIEW

Keith Oliver first used the term "Supply Chain Management" in 1982.According to Aziz
Muysinaliyev and Sherzod Aktamov, Supply Chain Management has gained considerable
importance in improving firm performance and has become a subject of significant research
interest in recent years.

According to Lee and Corey, supply chain management encompasses the integration of
activities across a network of facilities, including procurement, transformation of raw
materials, and product delivery. Companies are striving for more effective business models to
meet customer needs and maintain competitiveness.

Christopher Martin highlights the strong linkage between supply chain partners and
customers facilitated by IT advancements. The introduction of mobile devices, RFID, and
GPS technology, as explained by David Simchi Levi, Philip Kaminsky, and Edith Simchi
Levi, ensures complete visibility in the movement of goods, enabling efficient logistics and
warehouse management.

In the modern supply chain management structure, vehicles are equipped with IoT devices for
location tracking and real-time alerts. Sensors within the vehicles monitor load, temperature,
battery performance, and send alerts to address any issues promptly, preventing system
damage.
Problem Statement

Amidst intensifying competition and industry demands, the supply chain and logistics sector
must accelerate its pace. The integration of mobility solutions in the supply chain industry
promises significant benefits for all stakeholders. Streamlining communication, it reduces
time and costs associated with transportation. This opportune moment calls for investments in
robust supply chain management systems to propel business growth and stay ahead of the
curve.

Objective of the study

• Evaluating the Impact of Mobility Solutions on Logistics and Supply Chain.

• Analysing the Role of Mobility Solutions in Transforming Logistics and Supply
Chain.
• Studying the impacts of mobility solutions of logistics in e-Commerce Market of
India.

3. BACKGROUND

3.1 Roles of Logistics in Supply Chain Management

Logistics plays a vital role in the supply chain by ensuring the efficient movement
of goods and materials. It encompasses various modes of transportation and
focuses on delivering the right products at the right time. Some key roles of
logistics in the supply chain include:-
Inventory Management, Order Processing, Warehouse Management,
Transportation Planning, Packaging and Material Handling.

3.2 Role of Mobility Solutions (IoT) in the Logistics Industry

IoT adoption is significantly transforming the logistics and transportation
industries, enabling companies to meet increasing standards for speed, accuracy,
and cost optimization. This research investigates how technology-driven solutions
empower businesses to ensure exceptional quality of service while optimizing
operational costs. The following seven applications show how IoT technology
may be strategically used for complete supply chain management.

(i) Inventory Tracking and Analytics:

 IoT-powered solutions such as smart labels and RFID tags provide real-time
visibility, automation, and accurate inventory management.

(ii) Optimized Warehousing:

IoT sensors enable remote monitoring of storage conditions, security, and
equipment activity, enhancing warehouse management efficiency.

(iii) Real-time Fleet Management:

GPS and telematics solutions improve driver compliance, delivery schedule
accuracy, and safety, while also providing insights for personalized driver
training.

(iv) Predictive Maintenance:

IoT sensors enable predictive maintenance by monitoring machinery health
remotely, preventing malfunctions, and reducing maintenance costs.

(v) Cargo Integrity Monitoring:

IoT-enabled smart labels and tags monitor transportation conditions, prevent
theft, and ensure cargo integrity for enhanced operational efficiency.

(vi) End-to-End Delivery Tracking:

User-friendly IoT dashboards integrate data from various stages of the supply
chain, enabling seamless monitoring and coordination.

(vii) Last-Mile Delivery Innovations:

IoT technologies expedite and automate workflows, enhancing last-mile
delivery through features like same-day delivery, mobile applications,
predictive replenishment, smart buttons, and drones.

3.3 Impact of Mobility on Supply Chain Management

In today's digitally connected business and consumer landscape, mobile devices
such as smartphones, tablets, wearable printers, and handheld computers provide
seamless connectivity. These devices facilitate accurate data collection regardless
 of location or transaction time. Accurate data collection is vital for business
intelligence, enabling growth opportunities. Furthermore, mobile devices have
replaced paper-based manual transactions, resulting in time and cost savings. They
have transformed the concept of continuous connectivity into a practicality,
allowing work to be conducted from any location at any time, thereby eliminating
restrictions on work location and schedule.

3.4 Future of mobility solutions on Logistics and Supply Chain

The future of mobility solutions in logistics and management holds immense
potential. Advanced technologies like autonomous vehicles, drones, and smart
logistics systems will revolutionize transportation and supply chain operations.
These innovations will enhance efficiency, reduce costs, and improve delivery
times.
Additionally, the integration of artificial intelligence and machine learning will
optimize route planning and demand forecasting. Furthermore, the use of
blockchain technology will enhance transparency and security in logistics
processes. The future of mobility solutions in logistics and management promises
a more connected, efficient, and sustainable industry.

4. RESEARCH METHODOLOGY

- Research Design

This research project aims to analyse and evaluate the impact of mobility solutions in
logistics and supply chain management on the Indian e-commerce market, as well as
analyse the future implications of these solutions. The project employs an empirical
field design, utilizing verifiable evidence to derive research outcomes.

To accomplish this research, we have examined the India’s E-Commerce market size,
estimated the Compound Annual Growth Rate (CAGR), and assessed India's Internet
Economy

- Source of Data
 The data for this study is extracted from the -
"Industry Report on E-COMMERCE by Indian Brand Equity Foundation."

- Data Collection Method

The data for this research project is obtained from secondary sources, which means
that the results are based on data collected previously by other researchers or entities.

- Extract of Result
o India’s e-commerce market is expected to reach US$ 350 billion by 2030, with
grocery and fashion/apparel likely to be its key growth drivers.
o India’s digital sector is expected to increase multi-fold and reach US$ 1 trillion by
2030
o E-commerce sales is expected to increase at a CAGR of 18.2% between 2021 and
2025 to reach Rs 8.8 trillion (US$120.1 billion).

(Source – E-Commerce Industry Report by IBEF)

 (Source – E-Commerce Industry Report by IBEF)

5. CONCLUSION

Based on the extracted and analysed data, it is evident that mobility solutions have had a
highly positive impact on logistics and supply chain management, as evidenced by the
increasing Compound Annual Growth Rate (CAGR) in India's e-commerce market.

Moreover, the data reveals that the adoption of advanced technologies and mobility solutions
in logistics and supply chain management can lead to revolutionary outcomes. These include
enhanced efficiency, cost reduction, and improvements in the delivery system. Furthermore,
integrating Artificial Intelligence (AI) and Machine Learning (ML) in logistics can
significantly enhance transparency and security. Collectively, these advancements contribute
to the development and success of the e-commerce market in India.

Hence, it can be concluded that the inclusion of mobility solutions and the Internet of Things
(IoT) have the potential to transform the logistics and supply chain management market,
ushering in a new era of growth and prosperity.
REFERENCES

Jenkins, A. Supply Chain Management vs. Logistics: Differences, Similarities and Roles,
Oracle NetSuite. Jul. 25, 2022.

Dr. Rodrigue, J.-P. 1998–2022. The Evolution of Supply Chain Management. Hofstra
University.

Martin, C. 2000. Logistics and Supply Chain Management. Pitman Publishing, Co.

Levi, D. “Simchi, Kamisky, P, and Levi, E. Simchi.” 2000. Designing & Managing the
Supply Chain. New York: McGraw-Hill.

Logmore Blog, a Short History of Supply Chain Management. Apr. 2, 2019.

https://ijcrt.org/papers/IJCRT2303152.pdf.

https://www.ibef.org/download/1664177515_E-Commerce-June-2022.pdf.

https://stockarea.io/blogs/best-11-logistics-companies-in-india/.

https://www.axestrack.com/roles-of-logistics-in-supply-chain-management/.

https://www.kaaiot.com/blog/iot-applications-for-logistics.