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Registration For Dcps Qualified Overseaspreparing For Practice (Revised 2015) (3) 9cf
Registration For Dcps Qualified Overseaspreparing For Practice (Revised 2015) (3) 9cf
org
Preparing
for practice
Dental team learning
outcomes for registration
(2015 revised edition)
Contents
Contents
Introduction 4
Clinical 16
Communication 22
Professionalism 24
Management and Leadership 25
Clinical 27
Communication 32
Professionalism 33
Management and Leadership 34
Clinical 36
Communication 40
Professionalism 41
Management and Leadership 43
Clinical 45
Communication 48
Professionalism 49
Management and Leadership 50
Clinical 52
Communication 55
Professionalism 57
Management and Leadership 58
Clinical 60
Communication 64
Professionalism 66
Management and Leadership 67
Clinical 69
Communication 71
Professionalism 73
Management and Leadership 74
Acknowledgements 76
Bibliography 77
The primary role of the GDC is to protect patients. The GDC’s role in
relation to education and training is to ensure that those who join our
registers are fit to practise at the point of registration and remain so
throughout their working lives.
Our responsibility is therefore to define the outcomes required, and
to make sure they are met through the education, training and
assessment process by future registrants.
The guiding principles for the GDC’s role in relation to education and
training include:
Aim
Registration overview
• Practising within
your own limitations
• Meeting GDC standards
Pre-registration New registrant – and CPD requirements All round
training safe beginner proficiency
• Further training and
experience
Patients
Learning outcomes
• Clinical
• Communication
• Professionalism
• Management and leadership
Communication Management
and leadership
Professionalism
Underpinning science
Evidence-based dentistry
Look out for the which highlights specific GDC guidance you may
need to refer to. However this is not exhaustive.
Team working
Upon registration with the GDC the registrant will be able to:
Clinical domain
Communication domain
Professionalism domain
Note on implementation
Guidance on terminology
Taxonomy used
Key words used in the Application
learning outcomes*
* The examples provided are not an exhaustive list and some may be
applicable to more than one category
Dental
therapists 1 Individual patient care
Dental
1.2 Comprehensive patient assessment hygienists
1.2.1 Obtain, record, and interpret a comprehensive and
contemporaneous patient history Dental
nurses
1.2.2 Undertake an appropriate systematic intra- and extra-oral
clinical examination Orthodontic
therapists
1.2.3 Manage appropriate clinical and laboratory investigations
Dental 1.7.6 Evaluate the risks and benefits of treatment under general
nurses anaesthesia and make appropriate referrals
1.8.1 Identify and explain the risks around the clinical environment
and manage these in a safe and efficient manner
Dentists
1.9 Treatment of acute oral conditions
Dental
nurses 1.12 Hard and soft tissue disease
1.12.6 Carry out simple oral surgery of hard and soft tissues
Dental
1.14 Restoration and replacement of teeth hygienists
1.14.1 Assess and manage caries, occlusion, and tooth wear
Dental
1.14.2 Recognise and manage temporomandibular joint disorders nurses
1.14.3 Create an oral environment where restoration or
Orthodontic
replacement of the tooth is viable
therapists
1.14.4 Where appropriate, restore the dentition using the principle
of minimal intervention, to a standard that promotes the Clinical
longevity of the restoration or prostheses dental
technicians
1.14.5 Manage restorative procedures that preserve tooth
structure, replace missing or defective tooth structure,
Dental
maintain function, are aesthetic and long lasting, and
technicians
promote soft and hard tissue health
1.14.6 Assess, diagnose and manage the health of the dental pulp
and periradicular tissues, including treatment to prevent
pulpal and periradicular disease
Dental
technicians Communication
The registrant must recognise the importance of appropriate
communication in healthcare at all times and through all media
Upon registration with the GDC the registrant will be able to:
7.5 Take responsibility for and act to raise concerns about your
own or others’ health, behaviour or professional performance Standards for
as described in Standards for the Dental Team, Principle 8 the Dental
Raise concerns if patients are at risk Team, Principle
6 Work with
colleagues in a
8 Teamwork way that is in
patients’ best
8.1 Describe and respect the roles of dental and other healthcare interests
professionals in the context of learning and working in a Scope of
dental and wider healthcare team Practice, GDC
2013
8.2 Ensure that any team you are involved in works together to
provide appropriate dental care for patients
9.1 Recognise and demonstrate own professional responsibility CPD for dental
professionals,
in the development of self and the rest of the team GDC 2013
24 General Dental Council
9.2 Utilise the provision and receipt of effective feedback in the
professional development of self and others Outcomes
9.3 Explain the range of methods of learning and teaching
available and the importance of assessment, feedback,
Dentists
critical reflection, identification of learning needs and
appraisal in personal development planning
Dental
9.4 Develop and maintain professional knowledge and
therapists
competence and demonstrate commitment to
lifelong learning
Dental
9.5 Recognise and evaluate the impact of new techniques hygienists
and technologies in clinical practice
Dental
9.6 Accurately assess their own capabilities and limitations in nurses
the interest of high quality patient care and seek advice
from supervisors or colleagues where appropriate
Orthodontic
9.7 Explain and demonstrate the attributes of professional therapists
attitudes and behaviour in all environments and media
Clinical
dental
technicians
Dental
technicians
Management and Leadership
Upon registration with the GDC the registrant will be able to:
Standards for
the Dental 10 Managing self
Team, Principle
1 Put patients’ 10.1 Put patients’ interests first and act to protect them
interests first,
GDC 2013 10.2 Effectively manage their own time and resources
11.5 Recognise and comply with the team working requirements Scope of
Orthodontic Practice, GDC
in the Scope of Practice and Standards documents 2013,
therapists Standards for the
11.6 Describe the impact of Direct Access on each registrant Dental Team,
GDC 2013
Clinical group’s scope of practice and its effect on dental team
dental working
technicians
11.7 Describe the scope of practice of the dental team and
where appropriate manage and delegate work accordingly,
Dental in line with competence and professional practice
technicians
11.8 Recognise, take responsibility for and act to raise
concerns about their own or others’ health, behaviour or
professional performance as described in Standards for Standards for the
Dental Team,
the Dental Team Principle 8 Principle 8 Raise
concerns if
11.9 Recognise the need to ensure that those who raise patients are at
concerns are protected from discrimination or other risk, GDC 2013
detrimental effects
Dental
1 Individual patient care therapists
1.1 Foundations of practice
Dental
The registrant will be able to apply to the practice of dental hygienists
therapy principles that derive from the biomedical,
behavioural and materials sciences Dental
nurses
The registrant will recognise and take account of the
needs of different patient groups including children, adults,
Orthodontic
older people, and those with special care requirements
therapists
throughout the patient care process
Dental 1.2.4 Recognise abnormalities of the oral cavity and the rest of
hygienists the patient and raise concerns where appropriate
1.5.3 Plan the delivery of, and carry out, care in the best
interests of the patient
1.5.4 Identify where patients’ needs may differ from the treatment
plan and refer patients for advice when and where
appropriate
1.5.5 Discuss the role of the dental therapist and other members
of the dental team in the treatment plan
Dental
1.14 Restoration of teeth therapists
1.14.1 Assess and manage caries, occlusion, and tooth wear, Dental
and, where appropriate, restore the dentition using the hygienists
principle of minimal intervention, maintaining function
and aesthetics
Dental
1.14.2 Restore teeth using a wide range of treatments and nurses
materials appropriate to the patient including permanent
and temporary direct restorations, maintaining function Orthodontic
and aesthetics therapists
1.14.3 Provide pulp treatment for deciduous teeth Clinical
1.14.4 Restore deciduous teeth using preformed crowns dental
technicians
1.14.5 Explain the role of the dental therapist in the restoration
of teeth Dental
technicians
Dental
therapists
3 Patients, their representatives and the public
Dental 3.1 Communicate effectively and sensitively at all times with
hygienists and about patients, their representatives and the general
public and in relation to:
Dental
nurses • patients with anxious or challenging behaviour
Dental
therapists
Professionalism Dental
hygienists
Upon registration with the GDC the registrant will be able to:
Dental
6 Patients and the public nurses
6.1 Put patients’ interests first and act to protect them
Orthodontic
6.2 Be honest and act with integrity therapists
6.3 Respect patients’ dignity and choice Clinical
Standards for
the Dental dental
Team, Principle 6.4 Maintain and protect patients’ information
technicians
4 Maintain and
protect patients' 6.5 Recognise and respect the patient’s perspective and
information, expectations of dental care and the role of the dental team Dental
GDC 2013
taking into account current equality and diversity legislation, technicians
noting that this may differ in England, Scotland, Wales and
Northern Ireland
7.1 Be familiar with and act within the GDC’s standards and
within other professionally relevant laws, ethical guidance
Standards for
the Dental and systems
Team, GDC
2013 7.2 Recognise and act upon the legal and ethical
responsibilities involved in protecting and promoting the
health of individual patients
7.6
10 Managing self
10.1 Put patients’ interests first and act to protect them
Dental
therapists 1 Individual patient care
Dentists
1.2 Contribution to patient assessment
1.5.3 Plan the delivery of, and carry out, care in the best
interests of the patient
1.5.4 Identify where patients’ needs may differ from the treatment
plan and refer patients for advice when and where
appropriate
1.5.5 Discuss the role of the dental hygienist and other members
of the dental team in the treatment plan
Orthodontic 2.5 Describe the principles of planning oral health care for
therapists communities to meet needs and demands
Clinical
dental
technicians
Dental Communication
technicians
The registrant must recognise the importance of appropriate
communication in healthcare at all times and through all media
Upon registration with the GDC the registrant will be able to:
Professionalism
Upon registration with the GDC the registrant will be able to:
7.1 Be familiar with and act within the GDC’s standards and
Dental within other professionally relevant laws, ethical guidance Standards for
hygienists the Dental
and systems Team, GDC
2013
Dental 7.2 Recognise and act upon the legal and ethical
nurses responsibilities involved in protecting and promoting the
health of individual patients
Orthodontic
7.3 Act without discrimination and show respect for patients,
therapists
colleagues and peers and the general public
Clinical 7.4 Recognise the importance of candour and effective
dental communication with patients when things go wrong, knowing
technicians how and where to report any patient safety issues which arise
Dental 7.5 Take responsibility for and act to raise concerns about your Standards for
own or others’ health, behaviour or professional performance the Dental
technicians Team, Principle
as described in Standards for the Dental Team, Principle 8 6 Work with
Raise concerns if patients are at risk colleagues in a
way that is in
patients’ best
8 Teamwork
interests, GDC
2013
8.1 Describe and respect the roles of dental and other
healthcare professionals in the context of learning Scope of
Practice, GDC
and working in a dental and wider healthcare team 2013
8.2 Ensure that any team you are involved in works together
to provide appropriate dental care for patients
9.3 Explain the range of learning and teaching methods and the
importance of assessment, feedback, critical reflection,
identification of learning needs and appraisal in personal
development planning
Dental
hygienists
Dental
hygienists 12 Managing the clinical and working environment
Dental
1 Individual patient care therapists
1.1 Foundations of practice
Dental
The registrant will be able to apply to the practice of dental hygienists
nursing principles that derive from the biomedical and
behavioural sciences Dental
nurses
The registrant will recognise and take account of the needs
of different patient groups including children, adults, older
people, and those with special care requirements Orthodontic
throughout the patient care process therapists
Dental 1.2.6 Recognise and describe the varying levels of patient anxiety,
hygienists experience and expectations in respect of dental care
Dental
technicians 1.7 Patient management
1.7.5 Recognise the need for and make arrangements for follow-
up care as prescribed by the operator
1.7.6 Describe the role of the dental nurse and other members of
the dental team in the patient management process
Dental
1.9 Treatment of acute oral conditions therapists
1.9.1 Recognise and manage patients with acute oral conditions Dental
ensuring involvement of appropriate dental team members hygienists
Dental
1.10 Health promotion and disease prevention nurses
1.10.1 Describe the principles of preventive care
Orthodontic
1.10.2 Provide patients with accurate and effective preventive therapists
information in a manner which encourages self-care and
motivation Clinical
dental
1.10.3 Discuss the health risks of diet, drugs and substance technicians
misuse, and substances such as tobacco, alcohol and
drugs on oral and general health
Dental
technicians
Dental
therapists
Dental Communication
hygienists
The registrant must recognise the importance of appropriate
Dental
communication in healthcare at all times and through all media
nurses
Upon registration with the GDC the registrant will be able to:
Orthodontic
therapists
3 Patients, their representatives and the public
Clinical
dental 3.1 Communicate effectively and sensitively with and about
technicians patients, their representatives and the general public
Dental
therapists
Professionalism Dental
hygienists
Upon registration with the GDC the registrant will be able to:
Dental
6 Patients and the public nurses
6.1 Put patients’ interests first and act to protect them Orthodontic
6.2 Be honest and act with integrity therapists
Standards for 6.3 Respect patients’ dignity and choices
the Dental Clinical
Team, Principle dental
4 Maintain and 6.4 Maintain and protect patients’ information
technicians
protect patients’
information, 6.5 Recognise and respect the patient’s perspective and
GDC 2013 Dental
expectations of dental care and the role of the dental team
taking into account current equality and diversity legislation, technicians
noting that this may differ in England, Scotland, Wales and
Northern Ireland
7.1 Be familiar with and act within the GDC’s standards and
Standards for
the Dental within other professionally relevant laws, ethical guidance
Team, GDC and systems
2013
7.2 Recognise and act upon the legal and ethical
responsibilities involved in protecting and promoting the
health of individual patients
Dental
therapists 9 Development of self and others
Dental 9.1 Recognise and demonstrate own professional responsibility CPD for
hygienists in the development of self and the rest of the team dental
professionals,
9.2 Utilise the provision and receipt of effective feedback in the GDC 2013
Dental professional development of self and others
nurses
9.3 Develop and maintain professional knowledge and
Orthodontic competence and demonstrate commitment to lifelong
therapists learning
10 Managing self
10.1 Put patients’ interests first and act to protect them
10.6 Ensure that all aspects of practice comply with legal and Standards for
the Dental
regulatory requirements Team, GDC
2013
10.7 Demonstrate appropriate continuous improvement activities
Dental
therapists 1 Individual patient care
Dental 1.1.2 Explain the range of normal human structures and functions
technicians with particular reference to oral disease and treatment
1.5.4 Identify where patients’ needs may differ from the treatment Dental
plan or prescription and refer patients for advice where technicians
appropriate
Orthodontic 1.8.6 Recognise the signs of abuse or neglect and describe local
therapists and national systems and raise concerns where appropriate
Clinical
dental 1.9 Treatment of acute oral conditions
technicians
1.9.1 Recognise and manage patients with acute oral conditions
ensuring involvement of appropriate dental team members
Dental
technicians
1.10 Health promotion and disease prevention
Dental
2 Population-based health and care hygienists
2.1 Describe the basic principles of a population health
approach including demographic and social trends, UK and Dental
international oral health trends, determinants of health and nurses
inequalities in health, the ways in which these are measured
and current patterns Orthodontic
therapists
2.2 Describe the dental and wider healthcare systems dental
professionals work within including health policy and Clinical
organisation, delivery of healthcare and equity dental
2.3 Describe and evaluate the role of health promotion in terms
technicians
of the changing environment and community and individual
behaviours to deliver health gain Dental
technicians
2.4 Describe evidence-based prevention and apply
appropriately
Communication
The registrant must recognise the importance of appropriate
communication in healthcare at all times and through all media
Upon registration with the GDC the registrant will be able to:
Orthodontic
therapists 4 Team and the wider healthcare environment
Dentists
6 Patients and the public
Dental
6.1 Put patients’ interests first and act to protect them
therapists
6.2 Be honest and act with integrity
Dental
Standards for 6.3 Respect patients’ dignity and choices hygienists
the Dental
Team, Principle 6.4 Maintain and protect patients’ information
4 Maintain and Dental
protect patients’
information,
6.5 Recognise and respect the patient’s perspective and nurses
GDC 2013 expectations of dental care and the role of the dental team
taking into account current equality and diversity legislation, Orthodontic
noting that this may differ in England, Scotland, Wales and therapists
Northern Ireland
Clinical
7 Ethical and legal dental
Standards for 7.1 Be familiar with and act within the GDC’s standards and technicians
the Dental within other professionally relevant laws, ethical guidance
Team, GDC
2013 and systems Dental
technicians
7.2 Recognise and act upon the legal and ethical
responsibilities involved in protecting and promoting the
health of individual patients
Dental
technicians Management and leadership
Upon registration with the GDC the registrant will be able to:
10 Managing self
10.1 Put patients’ interests first and act to protect them
10.7 Ensure that all aspects of practice comply with legal and Standards for
regulatory requirements the Dental
Team, GDC
10.8 Demonstrate appropriate continuous improvement activities 2013
Dental
12 Managing the clinical and working environment technicians
12.1 Recognise and comply with systems and processes to
support safe patient care
Dental
therapists 1 Individual patient care
1.6.6 Discuss the role of the clinical dental technician and other
Dental
members of the dental team in the treatment plan
therapists
Dental
hygienists 1.7 Patient management
1.7.6 Discuss the role of the clinical dental technician and other
members of the dental team in the patient management
process
1.8.4 Recognise and take responsibility for the fitness for purpose
of custom made dental devices provided
Dentists
1.9 Treatment of acute oral conditions
1.9.1 Recognise and manage patients with acute oral conditions Dental
ensuring involvement of appropriate dental team members therapists
Dental
1.10 Health promotion and disease prevention
hygienists
1.10.3 Evaluate and apply the principles of evidence based and Clinical
appropriate design in the manufacture and provision of dental
custom made dental devices technicians
1.10.4 Provide patients with comprehensive and accurate
Dental
preventive education and instruction in a manner which
technicians
encourages self-care and motivation
Communication
The registrant must recognise the importance of appropriate
communication in healthcare at all times and through all media
Upon registration with the GDC the registrant will be able to:
Orthodontic
4 Team and the wider healthcare environment therapists
4.1 Communicate effectively with colleagues from dental and
Clinical
other healthcare professions in relation to the direct care
dental
of individual patients, including oral health promotion
technicians
4.2 Explain the role of appraisal, training and review of
colleagues, and giving and receiving effective feedback Dental
technicians
4.3 Give and receive feedback effectively to and from other
members of the team
Dentists
6 Patients and the public
Dental 6.1 Put patients’ interests first and act to protect them
therapists
6.2 Be honest and act with integrity
Dental 6.3 Respect patients’ dignity and choices Standards for
hygienists the Dental
6.4 Maintain and protect patients’ information Team, Principle
4 Maintain and
Dental 6.5 Recognise and respect the patient’s perspective and protect patients’
information,
nurses expectations of dental care and the role of the dental team GDC 2013
taking into account current equality and diversity legislation,
Orthodontic noting that this may differ in England, Scotland, Wales and
therapists Northern Ireland
Clinical
dental 7 Ethical and legal
technicians 7.1 Be familiar with and act within the GDC’s standards and Standards for
within other professionally relevant laws, ethical guidance the Dental
Dental Team, GDC
and systems 2013
technicians
7.2 Recognise and act upon the legal and ethical
responsibilities involved in protecting and promoting the
health of individual patients
7.5 Take responsibility for and act to raise concerns about your
own or others’ health, behaviour or professional performance Standards for
as described in Standards for the Dental Team Principle 8 the Dental
Raise concerns if patients are at risk Team, Principle
6 Work with
colleagues in a
8 Teamwork way that is in
patients’ best
interests, GDC
8.1 Describe and respect the roles of dental and other 2013
healthcare professionals in the context of learning and
Scope of
working in a dental and wider healthcare team Practice, GDC
2013
8.2 Ensure that any team you are involved in works together
to provide appropriate dental care for patients
9.3 Explain the range of learning and teaching methods and the Dental
importance of assessment, feedback, critical reflection, therapists
identification of learning needs and appraisal in personal
development planning Dental
hygienists
9.4 Develop and maintain professional knowledge and
competence and demonstrate commitment to lifelong learning Dental
9.5 Recognise and evaluate the impact of new techniques and nurses
technologies in clinical practice
Orthodontic
9.6 Accurately assess own capabilities and limitations in the therapists
interest of high quality patient care and seek advice from
supervisors or colleagues where appropriate Clinical
9.7 Describe and demonstrate the attributes of professional dental
attitudes and behaviour in all environments and media technicians
Dental
technicians
10 Managing self
10.1 Put patients’ interests first and act to protect them
Standards for 10.7 Ensure that all aspects of practice comply with legal and
the Dental
Team, GDC
regulatory requirements
2013
10.8 Demonstrate appropriate continuous improvement activities
team working.
Dental
therapists 11.3 Recognise and demonstrate personal accountability to
patients, the regulator, the team and wider community
Dental Scope of Practice,
hygienists 11.4 Recognise and comply with the team working requirements GDC 2013,
in the Scope of Practice and Standards documents Standards for the
Dental Team,
Dental GDC 2013
nurses 11.5 Describe the impact of Direct Access on each
registrant group’s scope of practice and its effect on
dental team working
Orthodontic
therapists 11.6 Recognise, take responsibility for and act to raise
concerns about their own or others’ health, behaviour or Standards for the
Clinical professional performance as described in Standards for Dental Team,
dental the Dental Team, Principle 8 Principle 8 Raise
technicians concerns if
patients are at
risk, GDC 2013
11.7 Recognise the need to ensure that those who raise
Dental
concerns are protected from discrimination or other
technicians
detrimental effect
12.3 Recognise and demonstrate the procedures for Standards for the
handling of complaints as described in Standards Dental Team,
Principle 5 Have a
for the Dental Team, Principle 5 clear and effective
complaints
12.4 Describe the legal, financial and ethical issues associated procedure, GDC
2013
with managing a dental practice
1.8.4 Recognise and take responsibility for the fitness for purpose
of custom made dental devices provided
Clinical
2 Population-based health and care dental
technicians
2.1 Explain how social, cultural and environmental factors
contribute to general and oral health Dental
technicians
2.2 Describe the dental healthcare systems dental professionals
work within including health policy and organisation,
delivery of healthcare and equity
2.3 Recognise the impact of clinical guidelines relating to
the delivery of oral health care on laboratory practice and
their implications
Communication
The registrant must recognise the importance of appropriate
communication in healthcare at all times and through all media
Upon registration with the GDC the registrant will be able to:
3.3 Explain and check patients’ understanding of treatments, Standards for the
Dental Dental Team,
therapists options, costs and valid consent Principle 3 Obtain
valid consent, GDC
3.4 Obtain valid consent 2013
Dental
hygienists
4 Team and the wider healthcare environment
Dental
nurses 4.1 Communicate effectively with colleagues from dental and
other healthcare professions in relation to patient care
Orthodontic
4.2 Explain the role of appraisal, training and review of
therapists
colleagues, and giving and receiving effective feedback
Clinical 4.3 Give and receive feedback effectively to and from other
dental members of the team
technicians
4.4 Communicate appropriately and effectively in
Dental professional discussions and transactions within the health
technicians and other sectors
Standards for 7.1 Be familiar with and act within the GDC’s standards and Clinical
the Dental within other professionally relevant laws, ethical guidance
Team, GDC
dental
2013 and systems technicians
7.2 Recognise and act upon the legal and ethical
Dental
responsibilities involved in protecting and promoting the
technicians
health of individual patients
7.3 Act without discrimination and show respect for patients,
colleagues and peers and the general public
7.4 Recognise the importance of candour and effective
communication with patients when things go wrong, knowing
how and where to report any patient safety issues which
arise
7.5 Take responsibility for and act to raise concerns about your
Standards for own of others’ health, behaviour or professional performance
the Dental as described in Standards for the Dental Team, Principle 8
Team, Principle Raise concerns if patients are at risk
6 Work with
colleagues in a
way that is in 8 Teamwork
patients’ best
interests, GDC 8.1 Describe and respect the roles of dental and other
2013
healthcare professionals in the context of learning
Scope of and working in a dental and wider healthcare team
Practice, GDC
2013 8.2 Ensure that any team you are involved in works together
to provide appropriate dental care for patients
8.3 Explain the contribution that team members and effective
team working makes to the delivery of safe and effective
high quality care
9.3 Explain the range of learning and teaching methods and the
importance of assessment, feedback, critical reflection,
Dentists
identification of learning needs and appraisal in personal
development planning
Dental
9.4 Develop and maintain professional knowledge and
therapists
competence and demonstrate commitment to lifelong
learning
Dental
hygienists 9.5 Recognise and evaluate the impact of new techniques and
technologies in the practice of dental technology
Dental
nurses 9.6 Accurately assess own capabilities and limitations in the
interest of high quality patient care and seek advice from
supervisors or colleagues where appropriate
Orthodontic
therapists 9.7 Describe and demonstrate the attributes of professional
attitudes and behaviour in all environments and media
Clinical
dental
technicians
Dental
technicians
Management and leadership
Upon registration with the GDC the registrant will be able to:
10 Managing self
10.1 Put patients’ interests first and act to protect them
10.7 Ensure that all aspects of practice comply with legal and Standards for
regulatory requirements the Dental
Team, GDC
2013
10.8 Demonstrate appropriate continuous improvement activities
There are seven overarching outcomes which should be demonstrated throughout education and
training. These form the key principles of effective and professional practice, running through all the
domains (Clinical, Communication, Professionalism, Management and Leadership), and are the same
for all of the registration categories.
Overarching outcomes
Note: for all registration categories.
Upon registration with the GDC the registrant will be able to:
• Practise safely and effectively, making the high quality long term care of patients the first concern
• Recognise the role and responsibility of being a registrant and demonstrate professionalism throughout
education, training and practice in accordance with GDC guidance
• Describe the principles of good research, how to access research and interpret it for use as part of an
evidence based approach to practice
• Apply an evidence-based approach to learning, practice, clinical judgment and decision making and
utilise critical thinking and problem solving skills
• Accurately assess own capabilities and limitations, demonstrating reflective practice, in the interest of
high quality patient care and act within these boundaries
The numbering in the table is designed to enable cross-referencing across the registrant categories.
1.1.1 Explain, evaluate and apply the 1.1.1 Describe the principles of an 1.1.1 Describe the principles of an
principles of an evidence-based evidence-based approach to evidence-based approach to
approach to learning, clinical and learning, clinical and professional learning, clinical and professional
professional practice and practice and decision making practice and decision making
decision making
1.1.2 Critically appraise approaches to 1.1.2 Describe oral diseases and their 1.1.2 Describe oral diseases and their
dental research and integrate relevance to prevention, relevance to prevention,
with patient care diagnosis and treatment diagnosis and treatment
1.1.3 Identify oral diseases and explain 1.1.3 Explain general and systemic 1.1.3 Explain general and systemic
their relevance to prevention, disease and their relevance to disease and their relevance to
diagnosis and treatment oral health oral health
1.1.4 Identify general and systemic 1.1.4 Explain the aetiology and 1.1.4 Explain the aetiology and
disease and explain their pathogenesis of oral disease pathogenesis of oral disease
relevance to oral health and their
impact on clinical treatment
1.1.5 Explain the aetiology and 1.1.5 Describe relevant and 1.1.5 Describe relevant and
pathogenesis of oral disease appropriate dental, oral, appropriate dental, oral,
craniofacial and general anatomy craniofacial and general anatomy
and explain their application to and explain their application to
patient management patient management
1.1.6 Identify relevant and appropriate 1.1.6 Describe relevant and 1.1.6 Describe relevant and
dental, oral, craniofacial and appropriate physiology and appropriate physiology and
general anatomy and explain explain its application to patient explain its application to patient
their application to patient management management
management
1.1.7 Describe relevant physiology and 1.1.7 Explain the potential routes of 1.1.7 Explain the potential routes of
discuss its application to patient transmission of infectious agents transmission of infectious agents
management in dental practice, mechanisms in dental practice, mechanisms
for the prevention of infection, for the prevention of infection,
the scientific principles of the scientific principles of
decontamination and disinfection decontamination and disinfection
and their relevance to health and their relevance to health
and safety and safety
1.1.8 Explain the potential routes of 1.1.8 Describe the properties of 1.1.8 Describe the properties of
transmission of infectious agents relevant medicines and relevant medicines and
in dental practice, mechanisms therapeutic agents and discuss therapeutic agents and discuss
for the prevention of infection, the their application to patient their application to patient
scientific principles of decontam- management management
ination and disinfection and their
relevance to health and safety
1.1.9 Describe the properties of 1.1.9 Describe the scientific principles 1.1.9 Describe the scientific principles
relevant medicines and underpinning the use of underpinning the use of
therapeutic agents and discuss materials and biomaterials and materials and biomaterials and
their application to patient discuss their limitations and discuss their limitations and
management selection, with emphasis on selection, with emphasis on
those used in dentistry those used in dentistry
1.1.10 Recognise the scientific 1.1.10 Explain the scientific principles of 1.1.10 Explain the scientific principles of
principles underpinning the use medical ionizing radiation and medical ionizing radiation and
of materials and biomaterials statutory regulations statutory regulations
and evaluate their limitations and
selection, with emphasis on
those used in dentistry
1.1.11 Explain and apply the scientific 1.1.11 Recognise psychological and 1.1.11 Recognise psychological and
principles of medical ionizing sociological factors that sociological factors that
radiation and statutory contribute to poor oral health, contribute to poor oral health,
regulations the course of diseases and the the course of diseases and the
success of treatment success of treatment
Upon registration with the GDC Upon registration with the GDC the Upon registration with the GDC the Upon registration with the GDC the
the registrant will be able to registrant will be able to demonstrate registrant will be able to demonstrate registrant will be able to demonstrate
demonstrate the outcomes as the outcomes as relevant to the the outcomes as relevant to the the outcomes as relevant to the
relevant to the practice of dental practice of orthodontic therapy and practice of clinical dental technology practice of dental technology and
nursing and patient care. patient care. and patient care. patient care.
1 Individual patient care 1 Individual patient care 1 Individual patient care 1 Supporting individual
patient care
1.1 Foundations of practice 1.1 Foundations of practice 1.1 Foundations of practice 1.1 Foundations of practice
The registrant will be able to The registrant will be able to The registrant will be able to apply The registrant will be able to
apply to the practice of dental apply to the practice of to the practice of clinical dental apply to the practice of dental
nursing principles that derive orthodontic therapy principles technology principles that derive technology principles that derive
from the biomedical and that derive from the biomedical, from the biomedical, behavioural, from the biomedical, engineering,
behavioural sciences behavioural and materials engineering and materials and materials sciences
sciences sciences
The registrant will recognise and The registrant will recognise and
take account of the needs of The registrant will recognise and The registrant will recognise and take account of the needs of
different patient groups including take account of the needs of take account of the needs of different patient groups including
children, adults, older people, different patient groups including different patient groups including children, adults, older people,
and those with special care children, adults, older people, children, adults, older people, and those with special care
requirements throughout the and those with special care and those with special care requirements throughout the
patient care process requirements throughout the requirements throughout the patient care process
patient care process patient care process
1.1.1 Describe the principles of an 1.1.1 Describe the principles of an 1.1.1 Describe the principles of an 1.1.1 Describe the principles of an
evidence-based approach to evidence-based approach to evidence-based approach to evidence-based approach to
learning, clinical and professional learning, clinical and professional learning, clinical and professional learning, professional practice
practice and decision making practice and decision making practice and decision making and decision making
1.1.2 Recognise the range of normal 1.1.2 Explain the range of normal 1.1.2 Explain the range of normal 1.1.2 Describe the range of normal
human structures and functions human structures and functions human structures and functions dental and oral anatomy and
with particular reference to oral with particular reference to oral with particular reference to oral physiology
disease and treatment disease and treatment disease and treatment
1.1.3 Recognise abnormalities of the 1.1.3 Explain the aetiology and 1.1.3 Recognise abnormalities of the 1.1.3 Recognise abnormalities of the
oral cavity and the rest of the pathogenesis of oral disease oral cavity and the rest of the oral cavity and their effect on
patient and raise concerns patient and raise concerns dental devices
where appropriate where appropriate
1.1.4 Explain the aetiology and 1.1.4 Describe relevant dental, 1.1.4 Explain the aetiology and 1.1.4 Explain the potential routes of
pathogenesis of caries and craniofacial and oral anatomy pathogenesis of oral disease transmission of infectious agents
periodontal disease and explain their application to in dental practice, mechanisms
patient management for the prevention of infection, the
scientific principles of decontam-
ination and disinfection and their
relevance to health and safety
1.1.5 Describe relevant dental and oral 1.1.5 Describe relevant physiology and 1.1.5 Describe relevant dental, oral 1.1.5 Describe and evaluate the
anatomy and their application to explain its application to patient and general anatomy and their procedures used in the design
patient management management application to patient and manufacture of custom
management made dental devices
1.1.6 Describe relevant and 1.1.6 Explain the potential routes of 1.1.6 Describe relevant physiology and 1.1.6 Describe and evaluate the
appropriate physiology and its transmission of infectious agents its application to patient scientific principles underpinning
application to patient in dental practice, mechanisms for management the use of materials and dental
management the prevention of infection, the biomaterials and discuss their
scientific principles of decontam- selection
ination and disinfection and their
relevance to health and safety
1.1.7 Explain the potential routes of 1.1.7 Describe the scientific principles 1.1.7 Explain the potential routes of
transmission of infectious agents underpinning the use of transmission of infectious agents
in dental practice, mechanisms biomaterials and discuss their in dental practice, mechanisms
for the prevention of infection, limitations with emphasis on for the prevention of infection,
the scientific principles of those used in dentistry the scientific principles of
decontamination and disinfection decontamination and disinfection
and their relevance to health and their relevance to health
and safety and safety
1.1.8 Describe commonly used dental 1.1.8 Explain the scientific principles of 1.1.8 Describe the scientific principles
biomaterials and their application medical ionizing radiation and underpinning the use of materials
statutory regulations and biomaterials and discuss
their limitations and selection,
with particular emphasis on
those used in dentistry
1.1.9 Describe psychological and 1.1.9 Describe psychological and 1.1.9 Explain and apply the scientific
sociological aspects of sociological aspects of health, principles of medical ionizing
health,illness, behavioural illness, behavioural change radiation and statutory
change and disease and disease regulations
1.2.7 Identify where medicines may cause 1.2.7 Discuss the importance of each 1.2.7 Discuss the importance of each
adverse effects in patients and component of the patient component of the patient
initiate action to manage and report assessment process assessment process
Section 1.3 does not relate to this Sections 1.3 and 1.4 do not relate to Sections 1.3 and 1.4 do not relate to
registrant group this registrant group this registrant group
1.4 Diagnosis
1.4.1 Synthesise the full results of the
patient’s assessment and make
clinical judgments as appropriate
1.4.2 Formulate a differential diagnosis or
diagnoses and from there a
definitive diagnosis
1.5 Treatment planning 1.5 Responding to the 1.5 Responding to the
treatment plan treatment plan
1.5.1 Formulate an appropriate treatment 1.5.1 Explain the principles of 1.5.1 Explain the principles of obtaining
plan, synthesising patient obtaining valid patient consent valid patient consent
assessment and diagnosis data
1.5.2 Describe the range of orthodox 1.5.2 Obtain valid consent from the 1.5.2 Obtain valid consent from the
complementary and alternative patient before starting treatment, patient before starting treatment,
therapies that may impact on patient explaining all the relevant options explaining all the relevant options
management and possible costs and possible costs
1.5.3 Explain the principles of obtaining 1.5.3 Plan the delivery of, and carry 1.5.3 Plan the delivery of, and carry
valid patient consent out, care in the best interests of out, care in the best interests of
the patient. the patient.
1.5.4 Obtain valid consent from the 1.5.4 Identify where patients’ needs 1.5.4 Identify where patients’ needs
patient before starting treatment, may differ from the treatment may differ from the treatment
explaining all the relevant options plan and refer patients for advice plan and refer patients for advice
and possible costs when and where appropriate when and where appropriate
1.2 Contribution to patient 1.2 Contribution to patient 1.2 Contribution to patient Sections 1.2 to 1.4 do not relate
assessment assessment assessment to this registrant group
1.2.1 Explain the need for and record 1.2.1 Explain the need for an 1.2.1 Recognise the importance of and
an accurate and contempor- accurate and contemporaneous carry out an appropriate systematic
aneous patient history patient history intra and extra-oral clinical
examination
1.2.2 Accurately describe and record 1.2.2 Recognise the significance of 1.2.2 Recognise the importance of and
an oral health assessment changes in the patient’s reported record a comprehensive and
oral health status and take contemporaneous patient history
appropriate action
1.2.3 Accurately record dental 1.2.3 Recognise the early stages of 1.2.3 Recognise the significance of
charting as carried out by other mucosal abnormality and the changes in the patient’s reported
appropriate registrants importance of appropriate and oral health status and take
timely referral appropriate action
1.2.4 Recognise the significance of 1.2.4 Assess patients’ levels of 1.2.4 Undertake relevant special
changes in the patient’s reported anxiety, experience and investigations and diagnostic
oral health status and take expectations in respect of procedures, including radiography
appropriate action dental care
1.2.5 Prepare records, images, 1.2.5 Contribute to relevant special 1.2.5 Assess patients’ levels of anxiety,
equipment and materials for investigations and diagnostic experience and expectations in
clinical assessment procedures, including respect of dental care
radiography
1.2.6 Recognise and describe the 1.2.6 Discuss the importance of each 1.2.6 Discuss the importance of each
varying levels of patient anxiety, component of the patient component of the patient
experience and expectations in assessment process assessment process
respect of dental care
1.2.7 Discuss the importance of
each component of the patient
assessment process
Sections 1.3 and 1.4 do not relate to Sections 1.3 and 1.4 do not relate to 1.3 Patient assessment
this registrant group this registrant group (edentulous patient)
1.3.1 Obtain, record, and interpret a
comprehensive and
contemporaneous patient history
1.3.2 Undertake an appropriate
systematic intra and extra-oral
clinical examination
1.3.3 Manage appropriate clinical and
laboratory investigations
1.3.4 Undertake relevant special
investigations and diagnostic
procedures, including radiography
1.5 Responding to the 1.5 Responding to the 1.5 Treatment planning 1.5 Responding to the
treatment plan treatment plan (edentulous patient) prescription
1.5.1 Explain the principles of 1.5.1 Explain the principles of 1.5.1 For the edentulous patient formulate 1.5.1 Carry out procedures to meet
obtaining valid patient consent obtaining valid patient consent an appropriate treatment plan the prescription
based on the patient assessment
and diagnosis
1.5.2 Discuss the role of the dental 1.5.2 Obtain valid consent from the 1.5.2 Assess the fitness for purpose
nurse and other members of the patient before starting treatment, of custom made dental devices
dental team in the treatment plan explaining all the relevant options and propose alternative
and possible costs solutions where required
1.5.3 Carry out care as prescribed by 1.5.3 Recognise and take
the dentist and plan the delivery responsibility for establishing
in the most appropriate way for personal networks with dental
the patient professionals, specialists and
other relevant individuals and
organisations
1.5.4 Identify where patients’ needs 1.5.4 Discuss the role of the dental
may differ from the treatment plan technician and other members
or prescription and refer patients of the dental team in the
for advice where appropriate treatment plan
1.7.4 Prevent, diagnose and manage 1.7.4 Manage patient anxiety and pain 1.7.4 Manage patient anxiety and pain
patient anxiety appropriately, through effective communication, through effective communication,
effectively and safely reassurance and relevant reassurance and relevant
behavioural techniques behavioural techniques
1.7.5 Prevent, diagnose and manage 1.7.5 Manage patient pain through the 1.7.5 Manage patient pain through the
pain appropriately, effectively appropriate use of analgesia appropriate use of analgesia
and safely
1.7.6 Evaluate the risks and benefits 1.7.6 Explain the risks and benefits of 1.7.6 Explain the risks and benefits
of treatment under general treatment under general of treatment under general
anaesthesia and make anaesthesia and conscious anaesthesia and conscious
appropriate referrals sedation sedation
1.7.7 Evaluate the risks and benefits of 1.7.7 Refer to other members of the 1.7.7 Refer to other members of the
treatment under conscious dental team or other health dental team or other health
sedation and make appropriate professionals professionals
referrals
1.7.8 Safely and appropriately prescribe 1.7.8 Recognise the need for and 1.7.8 Recognise the need for and
and administer medicines and make arrangements for make arrangements for
therapeutic agents appropriate follow-up care appropriate follow-up care
1.7.9 Explain the role and organisation 1.7.9 Recognise local referral 1.7.9 Recognise local referral
of referral networks, clinical networks, local clinical guidelines networks, local clinical
guidelines and policies and and policies guidelines and policies
local variation
1.7.10 Explain the need to take 1.7.10 Discuss the role of the dental 1.7.10 Discuss the role of the dental
responsibility for establishing therapist and other members of hygienist and other members of
personal networks with local the dental team in the patient the dental team in the patient
dental and medical colleagues, management process management process
specialists and other relevant
individuals and organisations
1.7.11 Critically evaluate all components
of patient management
1.8 Patient and public safety 1.8 Patient and public safety 1.8 Patient and public safety
1.8.1 Identify and explain the risks 1.8.1 Recognise the risks around 1.8.1 Recognise the risks around
around the clinical environment the clinical environment and the clinical environment and
and manage these in a safe and manage these in a safe and manage these in a safe and
efficient manner efficient manner efficient manner
1.7 Patient management 1.7 Patient management 1.7 Patient management 1.7 Patient management
1.7.1 Treat all patients with equality, 1.7.1 Treat all patients with equality, 1.7.1 Treat all patients with equality, 1.7.1 Treat all patients with equality,
respect and dignity respect and dignity respect and dignity respect and dignity
1.7.2 Explain the impact of medical 1.7.2 Explain the impact of medical 1.7.2 Explain the impact of medical 1.7.2 Explain the impact of medical
and psychological conditions in and psychological conditions in and psychological conditions in and psychological conditions in
the patient the patient the patient the patient
1.7.3 Monitor, support and reassure 1.7.3 Recognise the need to 1.7.3 Recognise the need to 1.7.3 Manage patient anxiety, support
patients through effective monitor and review treatment monitor and review treatment and reassure patients through
communication and behavioural outcomes outcomes effective communication and
techniques behavioural techniques
1.7.4 Advise patients on oral health 1.7.4 Manage patient anxiety through 1.7.4 Manage patient anxiety and pain 1.7.4 Recognise and take responsibility
maintenance effective communication, through effective communication, for understanding the
reassurance and relevant reassurance and relevant management and organisation
behavioural techniques behavioural techniques and refer of local referral networks, local
where appropriate clinical guidelines and policies
1.7.5 Recognise the need for and 1.7.5 Recognise the need for 1.7.5 Recognise and take responsibility 1.7.5 Discuss the role of the dental
make arrangements for appropriate follow-up care for understanding the management technician and other members
follow-up care as prescribed by and organisation of local referral of the dental team in the patient
the operator networks, local clinical guidelines management process
and policies
1.7.6 Describe the role of the dental 1.7.6 Recognise the management 1.7.6 Discuss the role of the clinical
nurse and other members of the and organisation of local referral dental technician and other
dental team in the patient networks, local clinical members of the dental team in the
management process guidelines and policies patient management process
1.7.7 Describe the role of the
orthodontic therapist and other
members of the dental team in
the patient management
process
1.8 Patient and public safety 1.8 Patient and public safety 1.8 Patient and public safety 1.8 Patient and public safety
1.8.1 Use the working and clinical 1.8.1 Recognise the risks around 1.8.1 Recognise the risks around 1.8.1 Recognise the risks around
environment in a safe and the clinical environment and the clinical environment and the working laboratory
efficient manner manage these in a safe and manage these in a safe and environment and manage these
efficient manner efficient manner in a safe and efficient manner
1.8.5 Comply with current best 1.8.5 Recognise and manage medical 1.8.5 Recognise and manage medical
practice guidelines emergencies emergencies
1.8.6 Identify, assess, and manage 1.8.6 Explain the importance of and 1.8.6 Explain the importance of and
medical emergencies maintain contemporaneous, maintain contemporaneous,
complete and accurate patient complete and accurate patient
records in accordance with legal records in accordance with legal
requirements and best practice requirements and best practice
1.8.7 Explain the importance of and 1.8.7 Recognise the signs of abuse 1.8.7 Recognise the signs of abuse
maintain contemporaneous, or neglect, describe local and or neglect, describe local and
complete and accurate patient national systems that safeguard national systems that safeguard
records in accordance with legal welfare and understand how to welfare and understand how to
requirements and best practice raise concerns and act raise concerns and act
accordingly accordingly
1.8.8 Identify the signs of abuse or
neglect, explain local and
national systems that safeguard
welfare and understand how to
raise concerns and act
accordingly
1.9 Treatment of acute oral 1.9 Treatment of acute oral 1.9 Treatment of acute oral
conditions conditions conditions
1.9.1 Recognise and manage patients’ 1.9.1 Recognise and manage patients 1.9.1 Recognise and manage patients
acute oro-facial and dental pain with acute oral conditions with acute oral conditions
ensuring involvement of ensuring involvement of
appropriate dental team members appropriate dental team members
1.9.2 Recognise and manage acute
dento-alveolar and mucosal
infection
1.9.3 Recognise and manage dento-
alveolar and mucosal trauma
1.9.4 Identify the need for and make
arrangements for follow-up care
1.10 Health promotion and disease 1.10 Health promotion and disease 1.10 Health promotion and disease
prevention prevention prevention
1.10.1 Recognise the responsibilities 1.10.1 Recognise the responsibilities of 1.10.1 Recognise the responsibilities of
of the dental team as an access the dental team as an access the dental team as an access
point to and from wider point to and from wider point to and from wider
healthcare healthcare healthcare
1.10.2 Provide patients with 1.10.2 Provide patients with 1.10.2 Provide patients with
comprehensive and accurate comprehensive and accurate comprehensive and accurate
preventive education and preventive education and preventive education and
instruction in a manner which instruction in a manner which instruction in a manner which
encourages self-care and encourages self-care and encourages self-care and
motivation motivation motivation
1.10.3 Explain the principles of 1.10.3 Underpin all patient care with a 1.10.3 Underpin all patient care with a
preventive care and apply as preventive approach that preventive approach that
part of a comprehensive contributes to the patient’s contributes to the patient’s
treatment plan long-term oral health and long-term oral health and
general health general health
1.10.4 Underpin all patient care with 1.10.4 Advise on and apply a range of 1.10.4 Advise on and apply a range
a preventive approach that preventive materials and of preventive materials and
contributes to the patient’s treatment as appropriate treatment
long-term oral and general health
1.10.5 Manage the application of 1.10.5 Assess the results of treatment 1.10.5 Assess the results of treatment
preventive treatments and provide appropriate and provide appropriate
aftercare and ongoing aftercare and ongoing
preventive advice preventive advice
1.10.6 Assess the results of treatment 1.10.6 Describe the health risks of diet, 1.10.6 Describe the health risks of diet,
and provide aftercare and drugs and substance misuse, drugs and substance misuse,
ongoing preventive advice and substances such as tobacco and substances such as tobacco
and alcohol on oral and general and alcohol on oral and general
health and provide appropriate health and provide appropriate
advice, referral and support advice, referral and support
1.8.2 Perform effective 1.8.2 Implement and perform effective 1.8.2 Implement and perform effective 1.8.2 Perform effective decontam-
decontamination and infection decontamination and infection decontamination and infection ination and infection control
control procedures control procedures control procedures according to procedures, taking into account
current guidelines their effect on materials
1.8.3 Comply with current best 1.8.3 Take responsibility for ensuring 1.8.3 Take responsibility for ensuring 1.8.3 Take responsibility for ensuring
practice guidelines compliance with current best compliance with current best compliance with current best
practice guidelines practice guidelines and European practice guidelines and European
manufacturing legislation manufacturing legislation
1.8.4 Recognise and manage 1.8.4 Recognise and manage medical 1.8.4 Recognise and take responsibility 1.8.4 Recognise and take
medical emergencies emergencies for the fitness for purpose of responsibility for the fitness for
custom made dental devices purpose of custom made dental
provided devices provided
1.8.5 Explain the importance of 1.8.5 Explain the importance of and 1.8.5 Recognise and manage medical 1.8.5 Recognise and manage medical
contemporaneous, complete maintain contemporaneous, emergencies emergencies
and accurate patient records in complete and accurate patient
accordance with legal records in accordance with legal
requirements and best practice requirements and best practice
1.8.6 Recognise the signs of abuse or 1.8.6 Recognise the signs of abuse or 1.8.6 Explain the importance of and 1.8.6 Explain the importance of and
neglect and describe local and neglect and describe local and maintain contemporaneous, maintain contemporaneous,
national systems and raise national systems and raise complete and accurate patient complete and accurate patient
concerns where appropriate concerns where appropriate records in accordance with legal records in accordance with legal
requirements and best practice requirements and best practice
1.8.7 Recognise the signs of abuse or
neglect and describe local and
national systems and raise
concerns where appropriate
1.9 Treatment of acute oral 1.9 Treatment of acute oral 1.9 Treatment of acute oral
conditions conditions conditions
1.9.1 Recognise and manage patients 1.9.1 Recognise and manage patients 1.9.1 Recognise and manage patients
with acute oral conditions with acute oral conditions with acute oral conditions
ensuring involvement of ensuring involvement of ensuring involvement of
appropriate dental team members appropriate dental team members appropriate dental team members
1.10 Health promotion and disease 1.10 Health promotion and disease 1.10 Health promotion and disease 1.10 Health promotion and disease
prevention prevention prevention prevention
1.10.1 Describe the principles of 1.10.1 Describe the principles of 1.10.1 Explain the principles of 1.10.1 Describe the principles of
preventive care preventive care preventive care preventive care
1.10.2 Provide patients with accurate 1.10.2 Provide patients with 1.10.2 Explain how the design and 1.10.2 Explain how the design and
and effective preventive comprehensive and accurate manufacture of custom made manufacture of custom made
information in a manner which preventive education and dental devices can contribute to dental devices can contribute to
encourages self-care and instruction in a manner which the prevention of oral disease the prevention of oral disease
motivation encourages self-care and and the interests of the patient’s and the interests of the patient’s
motivation long term oral health, safety long term oral health, safety and
and well-being well-being
1.10.3 Discuss the health risks of diet, 1.10.3 Underpin all patient care with a 1.10.3 Evaluate and apply the principles 1.10.3 Evaluate and apply the principles
drugs and substance misuse, preventive approach that of evidence based and of evidence based and
and substances such as contributes to the patient’s long- appropriate design in the appropriate design in the
tobacco, alcohol and drugs on term oral and general health manufacture and provision of manufacture and provision of
oral and general health custom made dental devices custom made dental devices
1.10.4 Describe the health risks of diet, 1.10.4 Provide patients with
drugs and substance misuse, comprehensive and accurate
and substances such as tobacco preventive education and
and alcohol on oral and general instruction in a manner
health and provide appropriate which encourages self-care
advice, referral and support and motivation
1.10.5 Underpin all patient care with a
preventive approach that
contributes to the patient’s long-
term oral and general health
1.10.6 Assess the results of treatment
and provide aftercare and
ongoing preventive advice
1.11 Management and treatment of 1.11 Periodontal therapy 1.11 Periodontal therapy
periodontal disease
1.11.1 Assess and manage the health 1.11.1 Assess and manage the health 1.11.1 Assess and manage the health
of periodontal and soft tissues of periodontal and soft tissues of periodontal and soft tissues
taking into account risk and taking into account risk and taking into account risk and
lifestyle factors lifestyle factors lifestyle factors
1.11.2 Describe, take account of and 1.11.2 Explain and take account of the 1.11.2 Explain and take account of the
explain to the patient the impact impact of the patient’s impact of the patient’s
of the patient’s periodontal periodontal and general health periodontal and general health
health on the overall treatment on the overall treatment plan on the overall treatment plan
plan and outcomes and outcomes and outcomes
1.11.3 Undertake non-surgical 1.11.3 Undertake non-surgical 1.11.3 Undertake non-surgical
treatments to remove hard treatments, under prescription treatments, under prescription
and soft deposits and stains where appropriate, to remove where appropriate, to remove
using a range of methods and hard and soft deposits and hard and soft deposits and
refer as appropriate stains using a range of methods stains using a range of methods
1.11.4 Monitor and record changes in 1.11.4 Monitor and record changes in 1.11.4 Monitor and record changes in
periodontal health on a regular periodontal health as necessary periodontal health as necessary
basis using appropriate methods using appropriate indices using appropriate indices
1.11.5 Evaluate the need for, and 1.11.5 Place temporary dressings and 1.11.5 Recognise and appropriately
prescribe, adjunctive re-cement crowns with a manage the complications
chemotherapeutic agents for the temporary cement associated with periodontal
management of periodontal therapy
conditions in individual patients
1.11.6 Evaluate, for individual patients, 1.11.6 Recognise and appropriately 1.11.6 Place temporary dressings and
the need for more complex manage the complications re-cement crowns with a
treatment and refer appropriately associated with periodontal temporary cement
therapy
1.11.7 Recognise the role of surgical 1.11.7 Recognise the role of surgical
management of periodontal management of periodontal
diseases, apply antimicrobials, diseases and provide
and provide appropriate appropriate patient care
patient care
1.11.8 Describe the risks related to dental 1.11.8 Describe the risks related to dental
implant therapy and manage the implant therapy and manage the
health of peri-implant tissues health of peri-implant tissues
1.12 Hard and soft tissue disease 1.12 Extraction of teeth Sections 1.12 does not apply to
1.12.1 Describe the aetiology and 1.12.1 Explain the risks, indications and this registrant group
pathogenesis of diseases of the complications of extractions
oral and maxillofacial complex
1.12.2 Identify oral mucosal diseases 1.12.2 Extract erupted deciduous teeth
and refer where appropriate under local anaesthetic
1.12.3 Identify all stages of malignancy,
the aetiology and development
of tumours and the importance
of early referral for investigation
and biopsy
1.12.4 Identify and explain appropriately
to patients the risks, benefits,
complications and
contra-indications to surgical
interventions
1.12.5 Undertake pre-operative
assessment, implement
appropriate management
techniques, including referral,
and carry out appropriate
post-operative care
1.12.6 Carry out simple oral surgery of
hard and soft tissues
1.12.7 Extract erupted teeth and roots
in the permanent and deciduous
dentition
1.12.8 Identify and manage unerupted
teeth and retained roots
1.13 Management of the developing 1.13 Management of the developing 1.13 Management of the developing
and developed dentition and developed dentition and developed dentition
1.13.1 Identify normal and abnormal 1.13.1 Identify normal and abnormal 1.13.1 Identify normal and abnormal
facial growth, physical, mental facial growth, physical, mental facial growth, physical, mental
and dental development and and dental development and and dental development and
explain their significance explain their significance explain their significance
1.13.2 Undertake an orthodontic
assessment, including an
indication of treatment need
1.11 Contributing to treatment Sections 1.11 and 1.12 do not Sections 1.11 to 1.13 do not apply Sections 1.11 to 1.13 do not apply
apply to this registrant group to this registrant group to this registrant group
1.11.1 Prepare and maintain the clinical
environment including the
instruments and equipment
The registrant must recognise the The registrant must recognise the The registrant must recognise the
importance of appropriate importance of appropriate importance of appropriate
communication in healthcare at communication in healthcare at communication in healthcare at all
all times and through all media all times and through all media times and through all media
Upon registration with the GDC Upon registration with the GDC the Upon registration with the GDC the
the registrant will be able to: registrant will be able to: registrant will be able to:
The registrant must recognise the The registrant must recognise the The registrant must recognise the The registrant must recognise the
importance of appropriate importance of appropriate importance of appropriate importance of appropriate
communication in healthcare at communication in healthcare at communication in healthcare at communication in healthcare at
all times and through all media all times and through all media all times and through all media all times and through all media
Upon registration with the GDC the Upon registration with the GDC the Upon registration with the GDC the Upon registration with the GDC the
registrant will be able to: registrant will be able to: registrant will be able to: registrant will be able to:
3.4 Obtain valid consent 3.4 Obtain valid consent 3.4 Obtain valid consent
and electronic methods and and electronic methods and and electronic methods and
maintain and develop these skills maintain and develop these skills maintain and develop these skills
5.2 Use appropriate methods to 5.2 Explain the importance of and 5.2 Explain the importance of and
provide accurate, clear and maintain contemporaneous, maintain contemporaneous,
comprehensive information complete and accurate patient complete and accurate patient
when referring patients to other records in accordance with legal records in accordance with legal
dental and healthcare requirements and best practice requirements and best practice
professionals
5.3 Explain the importance of and 5.3 Recognise the use of a range of 5.3 Recognise the use of a range of
maintain contemporaneous, communication methods and communication methods and
complete and accurate patient technologies and their technologies and their
records in accordance with legal appropriate application in appropriate application in
requirements and best practice support of clinical practice support of clinical practice
5.4 Recognise the use of a range of 5.4 Recognise and act within the 5.4 Recognise and act within the
communication methods and principles of information principles of information
technologies and their governance governance
appropriate application in
support of clinical practice
5.5 Recognise and act within the
principles of information
governance
Upon registration with the GDC the Upon registration with the GDC the Upon registration with the GDC the
registrant will be able to: registrant will be able to: registrant will be able to:
6 Patients and the public 6 Patients and the public 6 Patients and the public
6.1 Put patients’ interests first and 6.1 Put patients’ interests first and 6.1 Put patients’ interests first and
act to protect them act to protect them act to protect them
6.2 Be honest and act with integrity 6.2 Be honest and act with integrity 6.2 Be honest and act with integrity
6.3 Respect patients’ dignity and 6.3 Respect patients’ dignity and 6.3 Respect patients’ dignity and
choices choice choices
6.4 Maintain and protect patients’ 6.4 Maintain and protect patients’ 6.4 Maintain and protect patients’
information information information
6.5 Recognise and respect the 6.5 Recognise and respect the 6.5 Recognise and respect the
patient’s perspective and patient’s perspective and patient’s perspective and
expectations of dental care and expectations of dental care and expectations of dental care and
the role of the dental team, the role of the dental team, the role of the dental team,
taking into account current taking into account current taking into account current
equality and diversity legislation, equality and diversity legislation, equality and diversity legislation,
noting that this may differ in noting that this may differ in noting that this may differ in
England, Scotland, Wales and England, Scotland, Wales and England, Scotland, Wales and
Northern Ireland Northern Ireland Northern Ireland
4 Team and the wider 4 Team and the wider 4 Team and the wider 4 Team and the wider
healthcare environment healthcare environment healthcare environment healthcare environment
4.1 Communicate effectively with 4.1 Communicate effectively with 4.1 Communicate effectively with 4.1 Communicate effectively with
colleagues from dental and other colleagues from dental and other colleagues from dental and other colleagues from dental and other
healthcare professions in relation healthcare professions in relation healthcare professions in relation healthcare professions in relation
to the direct care of individual to the direct care of individual to the direct care of individual to patient care
patients, including oral health patients, including oral health patients, including oral health
promotion promotion promotion
4.2 Explain the role of appraisal, 4.2 Explain the role of appraisal, 4.2 Explain the role of appraisal, 4.2 Explain the role of appraisal,
training and review of training and review of training and review of training and review of
colleagues, and giving and colleagues, and giving and colleagues, and giving and colleagues, and giving and
receiving effective feedback receiving effective feedback receiving effective feedback receiving effective feedback
4.3 Give and receive feedback 4.3 Give and receive feedback 4.3 Give and receive feedback 4.3 Give and receive feedback
effectively to other members of effectively to other members of effectively to other members of effectively to other members of
the team the team the team the team
4.4 Communicate appropriately and 4.4 Communicate appropriately and
effectively in professional effectively in professional
discussions and transactions discussions and transactions
within the health and other within the health and other
sectors sectors
5.3 Recognise the use of a range of 5.3 Recognise the use of a range of 5.3 Explain the importance of and 5.3 Recognise the use of a range of
communication methods and communication methods and maintain contemporaneous, communication methods and
technologies and their technologies and their complete and accurate patient technologies and their appropriate
appropriate application in appropriate application in records in accordance with legal application in support of the
support of clinical practice support of clinical practice requirements and best practice practice of dental technology
5.4 Recognise and act within the 5.4 Recognise and act within the 5.4 Recognise the use of a range of 5.4 Recognise and act within the
principles of information principles of information communication methods and principles of information
governance governance technologies and their governance
appropriate application in
support of clinical practice
5.5 Recognise and act within the
principles of information
governance
Upon registration with the GDC the Upon registration with the GDC the Upon registration with the GDC the Upon registration with the GDC the
Registrant will be able to: registrant will be able to: registrant will be able to: registrant will be able to:
6 Patients and the public 6 Patients and the public 6 Patients and the public 6 Patients and the public
6.1 Put patients’ interests first and 6.1 Put patients’ interests first and 6.1 Put patients’ interests first and 6.1 Put patients’ interests first and
act to protect them act to protect them act to protect them act to protect them
6.2 Be honest and act with integrity 6.2 Be honest and act with integrity 6.2 Be honest and act with integrity 6.2 Be honest and act with integrity
6.3 Respect patients’ dignity and 6.3 Respect patients’ dignity and 6.3 Respect patients’ dignity and 6.3 Respect patients’ dignity and
choices choices choices choice
6.4 Maintain and protect patients’ 6.4 Maintain and protect patients’ 6.4 Maintain and protect patients’ 6.4 Maintain and protect patients’
information information information information
6.5 Recognise and respect the 6.5 Recognise and respect the 6.5 Recognise and respect the 6.5 Recognise and respect the
patient’s perspective and patient’s perspective and patient’s perspective and patient’s perspective and
expectations of dental care and expectations of dental care and expectations of dental care and expectations of dental care and
the role of the dental team, the role of the dental team, the role of the dental team, the role of the dental team,
taking into account current taking into account current taking into account current taking into account current
equality and diversity legislation, equality and diversity legislation, equality and diversity legislation, equality and diversity legislation,
noting that this may differ in noting that this may differ in noting that this may differ in noting that this may differ in
England, Scotland, Wales and England, Scotland, Wales and England, Scotland, Wales and England, Scotland, Wales and
Northern Ireland Northern Ireland Northern Ireland Northern Ireland
9.6 Accurately assess their own 9.6 Accurately assess their own 9.6 Accurately assess their own
capabilities and limitations in the capabilities and limitations in the capabilities and limitations in the
interest of high quality patient interest of high quality patient interest of high quality patient
care and seek advice from care and seek advice from care and seek advice from
supervisors or colleagues supervisors or colleagues supervisors or colleagues
where appropriate where appropriate where appropriate
9.7 Explain and demonstrate the 9.7 Describe and demonstrate the 9.7 Describe and demonstrate the
attributes of professional attributes of professional attributes of professional
attitudes and behaviour in all attitudes and behaviour in all attitudes and behaviour in all
environments and media environments and media environments and media
7 Ethical and legal 7 Ethical and legal 7 Ethical and legal 7 Ethical and legal
7.1 Be familiar with and act within 7.1 Be familiar with and act within 7.1 Be familiar with and act within 7.1 Be familiar with and act within
the GDC’s standards and within the GDC’s standards and within the GDC’s standards and within the GDC’s standards and within
other professionally relevant other professionally relevant other professionally relevant other professionally relevant
laws, ethical guidance and laws, ethical guidance and laws, ethical guidance and laws, ethical guidance and
systems systems systems systems
7.2 Recognise and act upon the 7.2 Recognise and act upon the 7.2 Recognise and act upon the 7.2 Recognise and act upon the
legal and ethical responsibilities legal and ethical responsibilities legal and ethical responsibilities legal and ethical responsibilities
involved in protecting and involved in protecting and involved in protecting and involved in protecting and
promoting the health of individual promoting the health of individual promoting the health of individual promoting the health of individual
patients patients patients patients
7.3 Act without discrimination and 7.3 Act without discrimination and 7.3 Act without discrimination and 7.3 Act without discrimination and
show respect for patients, show respect for patients, show respect for patients, show respect for patients,
colleagues and peers and the colleagues and peers and the colleagues and peers and the colleagues and peers and the
general public general public general public general public
7.4 Recognise the importance of 7.4 Recognise the importance of 7.4 Recognise the importance of 7.4 Recognise the importance of
candour and effective candour and effective candour and effective candour and effective
communication with patients communication with patients communication with patients communication with patients
when things go wrong, knowing when things go wrong, knowing when things go wrong, knowing when things go wrong, knowing
how and where to report any how and where to report any how and where to report any how and where to report any
patient safety issues which arise patient safety issues which arise patient safety issues which arise patient safety issues which arise
7.5 Take responsibility for and act to 7.5 Take responsibility for and act to 7.5 Take responsibility for and act to 7.5 Take responsibility for and act to
raise concerns about your own raise concerns about your own raise concerns about your own raise concerns about your own
or others’ health, behaviour or or others’ health, behaviour or or others’ health, behaviour or or others’ health, behaviour or
professional performance as professional performance as professional performance as professional performance as
described in Standards for the described in Standards for the described in Standards for the described in Standards for the
Dental Team Principle 8 Raise Dental Team Principle 8 Raise Dental Team Principle 8 Raise Dental Team Principle 8 Raise
concerns if patients are at risk concerns if patients are at risk concerns if patients are at risk concerns if patients are at risk
9 Development of self and 9 Development of self and 9 Development of self and 9 Development of self and
others others others others
9.1 Recognise and demonstrate 9.1 Recognise and demonstrate 9.1 Recognise and demonstrate own 9.1 Recognise and demonstrate
own professional responsibility in own professional responsibility in professional responsibility in the own professional responsibility in
the development of self and the the development of self and the development of self and the rest the development of self and the
rest of the team rest of the team of the team rest of the team
9.2 Utilise the provision and receipt 9.2 Utilise the provision and receipt 9.2 Utilise the provision and receipt 9.2 Utilise the provision and receipt
of effective feedback in the of effective feedback in the of effective feedback in the of effective feedback in the
professional development of self professional development of self professional development of self professional development of self
and others and others and others and others
9.3 Develop and maintain 9.3 Develop and maintain 9.3 Explain the range of learning and 9.3 Explain the range of learning and
professional knowledge and professional knowledge and teaching methods and the teaching methods and the
competence and demonstrate competence and demonstrate importance of assessment, importance of assessment,
commitment to lifelong learning commitment to feedback, critical reflection, feedback, critical reflection,
lifelong learning identification of learning needs identification of learning needs
and appraisal in personal and appraisal in personal
development planning development planning
9.4 Recognise the impact of new 9.4 Recognise and evaluate the 9.4 Develop and maintain 9.4 Develop and maintain
techniques and technologies in impact of new techniques and professional knowledge and professional knowledge and
clinical practice technologies in clinical practice competence and demonstrate competence and demonstrate
commitment to lifelong learning commitment to lifelong learning
9.5 Accurately assess their own 9.5 Accurately assess their own 9.5 Recognise and evaluate the 9.5 Recognise and evaluate the
capabilities and limitations in the capabilities and limitations in the impact of new techniques and impact of new techniques and
interest of high quality patient interest of high quality patient technologies in clinical practice technologies in the practice of
care and seek advice from care and seek advice from dental technology
supervisors or colleagues where supervisors or colleagues where
appropriate appropriate
9.6 Describe and demonstrate the 9.6 Describe and demonstrate the 9.6 Accurately assess their own 9.6 Accurately assess their own
attributes of professional attributes of professional capabilities and limitations in the capabilities and limitations in the
attitudes and behaviour in all attitudes and behaviour in all interest of high quality patient interest of high quality patient
environments and media environments and media care and seek advice from care and seek advice from
supervisors or colleagues supervisors or colleagues
where appropriate where appropriate
9.7 Describe and demonstrate the 9.7 Describe and demonstrate the
attributes of professional attributes of professional
attitudes and behaviour in all attitudes and behaviour in all
environments and media environments and media
10.6 Take responsibility for personal 10.6 Take responsibility for personal 10.6 Take responsibility for personal
development planning, recording of development planning, development planning,
evidence, and reflective practice recording of evidence, and recording of evidence and
reflective practice reflective practice
10.7 Ensure that all aspects of practice 10.7 Ensure that all aspects of 10.7 Ensure that all aspects of practice
comply with legal and regulatory practice comply with legal and comply with legal and regulatory
requirements regulatory requirements requirements
10.8 Demonstrate appropriate continuous 10.8 Demonstrate appropriate 10.8 Demonstrate appropriate
improvement activities continuous improvement activities continuous improvement activities
11.6 Describe the impact of Direct 11.6 Recognise, take responsibility for 11.6 Recognise, take responsibility for
Access on each registrant group’s and act to raise concerns about and act to raise concerns about
scope of practice and its effect on their own or others’ health, their own or others’ health,
dental team working behaviour or professional behaviour or professional
performance as described in performance as described in
Standards for the Dental Team Standards for the Dental Team
Principle 8 Raise concerns if Principle 8 Raise concerns if
patients are at risk patients are at risk
11.7 Describe the scope of practice of the
dental team and where appropriate
manage and delegate work
accordingly, in line with competence
and professional practice
11.8 Recognise, take responsibility for and
act to raise concerns about their own
or others’ health, behaviour or
professional performance as
described in Standards for the Dental
Team Principle 8 Raise concerns if
patients are at risk
11.9 Recognise the need to ensure that
those who raise concerns are
protected from discrimination or other
detrimental effects
Upon registration with the GDC the Upon registration with the GDC the Upon registration with the GDC the Upon registration with the GDC the
registrant will be able to: registrant will be able to: registrant will be able to: registrant will be able to:
10.4 When appropriate act as an 10.4 Recognise the range of skills and 10.4 Recognise the range of skills 10.4 Recognise the significance of the
advocate for patient needs knowledge that contribute to and knowledge that contribute management and leadership role and
effective management and to effective management and the range of skills and knowledge
leadership leadership required to do this effectively
10.5 Take responsibility for personal 10.5 When appropriate act as an 10.5 When appropriate act as an 10.5 Recognise the importance of managing
development planning, recording of advocate for patient needs advocate for patient needs the delivery of dental technology and
evidence, and reflective practice the range of skills and knowledge
required to do this effectively
10.6 Ensure that all aspects of practice 10.6 Take responsibility for personal 10.6 Take responsibility for personal 10.6 Take responsibility for personal
comply with legal and regulatory development planning, development planning, development planning, recording of
requirements recording of evidence, and recording of evidence, and evidence, and reflective practice
reflective practice reflective practice
10.7 Demonstrate appropriate 10.7 Ensure that all aspects of 10.7 Ensure that all aspects of 10.7 Ensure that all aspects of practice
continuous improvement activities practice comply with legal and practice comply with legal and comply with legal and regulatory
regulatory requirements regulatory requirements requirements
10.8 Demonstrate appropriate 10.8 Demonstrate appropriate 10.8 Demonstrate appropriate continuous
continuous improvement activities continuous improvement activities improvement activities
11 Working with others 11 Working with others 11 Working with others 11 Working with others
11.1 Take a patient-centred approach to 11.1 Take a patient-centred approach 11.1 Take a patient-centred approach 11.1 Recognise the need for a patient-
working with the dental and wider to working with the dental and to working with the dental and centred approach when working with
healthcare team wider healthcare team wider healthcare team the dental and wider healthcare team
11.2 Recognise and respect own 11.2 Recognise and respect own 11.2 Recognise and respect own 11.2 Recognise and respect own
and other team members’ and others’ contribution to the and others’ contribution to the and others’ contribution to the dental
contribution to the dental and wider dental and wider healthcare dental and wider healthcare and wider healthcare team and
healthcare team and demonstrate team and demonstrate effective team and demonstrate effective demonstrate effective team working.
effective team working. team working. team working.
11.3 Recognise and comply with the 11.3 Recognise and demonstrate 11.3 Recognise and demonstrate 11.3 Recognise and demonstrate personal
team working requirements in the personal accountability to personal accountability to accountability to the regulator, the
Scope of Practice and Standards patients, the regulator, the team patients, the regulator, the team team and wider community
for the Dental Team documents and wider community and wider community
11.4 Describe the impact of Direct 11.4 Recognise and comply with the 11.4 Recognise and comply with the 11.4 Recognise and comply with the
Access on each registrant group’s team working requirements in team working requirements in team working requirements in the
scope of practice and its effect on the Scope of Practice and the Scope of Practice and Scope of Practice and Standards for
dental team working Standards for the Dental Team Standards for the Dental Team the Dental Team documents
documents documents
11.5 Recognise, take responsibility for 11.5 Describe the impact of Direct 11.5 Describe the impact of Direct 11.5 Describe the impact of Direct
and act to raise concerns about their Access on each registrant Access on each registrant Access on each registrant group’s
own or others’ health, behaviour or group’s scope of practice and its group’s scope of practice and its scope of practice and its effect on
professional performance as effect on dental team working effect on dental team working dental team working
described in Standards for the
Dental Team Principle 8 Raise
concerns if patients are at risk
11.6 Recognise, take responsibility for 11.6 Recognise, take responsibility 11.6 Recognise, take responsibility for
and act to raise concerns about for and act to raise concerns and act to raise concerns about their
their own or others’ health, about their own or others’ own or others’ health, behaviour
behaviour or professional health, behaviour or professional or professional performance as
performance as described in performance as described in described in Standards for the
Standards for the Dental Team Standards for the Dental Team Dental Team Principle 8 Raise
Principle 8 Raise concerns if Principle 8 Raise concerns if concerns if patients are at risk
patients are at risk patients are at risk
11.7 Recognise the need to ensure
that those who raise concerns
are protected from
discrimination or other
detrimental effect
12 Managing the clinical and 12 Managing the clinical and 12 Managing the clinical and 12 Managing the clinical and
working environment working environment working environment working environment
12.1 Recognise and comply with 12.1 Recognise and comply with 12.1 Recognise and comply with 12.1 Recognise and comply with
systems and processes to systems and processes to systems and processes to systems and processes to
support safe patient care support safe patient care support safe patient care support safe patient care
12.2 Recognise the need for effective 12.2 Recognise the need for effective 12.2 Recognise the need for effective 12.2 Recognise the need for effective
recorded maintenance and recorded maintenance and recorded maintenance and recorded maintenance and
testing of equipment and testing of equipment and testing of equipment and testing of equipment and
requirements for appropriate requirements for appropriate requirements for appropriate requirements for appropriate
storage, handling and use of storage, handling and use of storage, handling and use of storage, handling and use of
materials materials materials materials
12.3 Recognise and demonstrate the 12.3 Recognise and demonstrate the 12.3 Recognise and demonstrate the 12.3 Recognise and demonstrate the
procedures for handling of procedures for handling of procedures for handling of procedures for handling of
complaints as described in complaints as described in complaints as described in complaints as described in
Standards for the Dental Team Standards for the Dental Team Standards for the Dental Team Standards for the Dental Team
Principle 5 Have a clear and Principle 5 Have a clear and Principle 5 Have a clear and Principle 5 Have a clear and
effective complaints procedure effective complaints procedure effective complaints procedure effective complaints procedure
12.4 Describe the legal, financial and 12.4 Describe the legal, financial and 12.4 Describe the legal, financial and 12.4 Describe the legal, financial and
ethical issues associated with ethical issues associated with ethical issues associated with ethical issues associated with
managing a dental practice managing a dental practice managing a dental practice managing a dental practice
12.5 Recognise and comply with 12.5 Recognise and comply with 12.5 Recognise and comply with 12.5 Recognise and comply with
national and local clinical national and local clinical national and local clinical national and local clinical
governance and health and governance and health and governance and health and governance and health and
safety requirements safety requirements safety requirements safety requirements