Section A Define the terms

a) Hot-swappable
b) A-Male connector
c) KVM
d) Mini- B connector
e) OLED

Answers:

a) It’s a USB that can be removed from a computer even when the computer is on

b) Common type of a USB that is flat and wide , it connects to a male USB

c) (keyboard,video and mouse)allows one keyboard ,mouse and moniter to be used on

multiple computers

d)has five pins ,often used to connect small electronics.For example,digital camera

e) (organic light emitting Diode) doesn’t need a back light,has its own light

critical thinking

Section B Critical thinking questions

1. You turn on your Windows 7 computer and see the system display POST messages. Then the
screen turns blue with no text. Which of the following items could be the source of the problem?

2. . You have just installed a new DVD drive and its drivers under Windows 8. The drive will read a
CD but not a DVD. You decide to reinstall the device drivers. What is the first thing you do?

3. What solutions to take if the touch screen is non-responsive?

Answer:

1.Problem with device driver/corrupted Windows installation Troubleshoot.

2.Consult device manager.

3.*Clean the screen with a soft ,lint free cloth

*Don’t touch screen with hands are wet.