Professional Documents
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2020 Ford Expedition Owners Manual Version 3 Om en US 08 2020
2020 Ford Expedition Owners Manual Version 3 Om en US 08 2020
California Proposition 65
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Table of Contents
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Table of Contents
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Table of Contents
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Table of Contents
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Table of Contents
SYNC™ 3
General Information ..................................426
Using Voice Recognition ..........................428
Entertainment .............................................435
Climate ...........................................................445
Phone ..............................................................447
Navigation .....................................................449
Apps ................................................................454
Settings ..........................................................457
SYNC™ 3 Troubleshooting ....................459
Accessories
Accessories ...................................................472
Ford Protect
Ford Protect ..................................................473
Scheduled Maintenance
General Maintenance Information .......475
Normal Scheduled Maintenance .........478
Special Operating Conditions Scheduled
Maintenance .............................................481
Scheduled Maintenance Record ..........483
Appendices
Electromagnetic Compatibility .............494
End User License Agreement .................497
Declaration of Conformity .......................522
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Introduction
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Introduction
E71340
Lighting control
Engine oil
E71880
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Introduction
Side airbag
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Introduction
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Introduction
you, where permitted by law. For Canada Note: Event data recorder data is recorded
only, for more information, please review by your vehicle only if a non-trivial crash
the Ford of Canada privacy policy at situation occurs; no data is recorded by the
www.ford.ca, including our U.S. data event data recorder under normal driving
storage and use of service providers in conditions and no personal data or
other jurisdictions who may be subject to information (e.g., name, gender, age, and
legal requirements in Canada, the United crash location) is recorded. However, other
States and other countries applicable to parties, such as law enforcement, could
them, for example, lawful requirements to combine the event data recorder data with
disclose personal information to the type of personally identifying data
governmental authorities in those routinely acquired during a crash
countries. investigation.
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Introduction
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Introduction
If you connect a cell phone to the system, details about your vehicle or crash to assist
the system creates a profile that links to emergency services operators to provide
that cell phone. The cell phone profile the most appropriate emergency services.
enables more mobile features and efficient If you do not want to disclose this
operation. The profile contains, for information, do not activate the emergency
example, data from your phonebook, read call system.
and unread text messages and call history, Note: You cannot deactivate emergency
including history of calls when your cell call systems that are required by law.
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index PERCHLORATE
of supported media content. The system
also records a short diagnostic log of Certain components in your vehicle such
approximately 10 minutes of all recent as airbag modules, seatbelt pretensioners
system activity. and remote control batteries may contain
perchlorate material. Special handling
The cell phone profile, media device index may apply for service or vehicle end of life
and diagnostic log remain in your vehicle disposal.
unless you delete them and are generally
accessible only in your vehicle when you For more information visit:
connect your cell phone or media device.
If you no longer plan to use the system or Web Address
your vehicle, we recommend you use the
www.dtsc.ca.gov/hazard-
master reset function to erase the stored
ouswaste/perchlorate
information. See Settings (page 457).
System data cannot be accessed without
special equipment and access to your FORD CREDIT
vehicle's module.
For additional information about our US Only
privacy policy, refer to your local Ford Ford Credit offers a full range of financing
website. and lease plans to help you acquire your
Note: To find out if your vehicle has a vehicle. If you have financed or leased your
connectivity technology, visit vehicle through Ford Credit, thank you for
www.FordConnected.com. your business.
For assistance call 1-800-727-7000, or for
Vehicles With an Emergency Call more information about Ford Credit and
System access to the online Account Manager tool,
When the emergency call system is active, visit www.ford.com/finance.
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
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Introduction
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Introduction
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Introduction
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Environment
PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For additional information about our
sustainability progress and initiatives, visit
www.sustainability.ford.com.
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At a Glance
INSTRUMENT PANEL
E251633
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At a Glance
M Horn.
N Cruise control. See Cruise Control (page 236).
O Steering wheel adjustment. See Adjusting the Steering Wheel (page 87).
P Parking brake release. See Brakes (page 209).
Q Lighting control. See Lighting Control (page 94).
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Child Safety
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Child Safety
Recommended Restraint
Child Child Size, Height, Weight, or Age
Type
• You are required by law to properly use • When possible, always properly
child restraints for infants and toddlers restrain children 12 years of age and
in the United States and Canada. under in a rear seating position of your
• Many states and provinces require that vehicle. Accident statistics suggest that
small children use approved booster children are safer when properly
seats until they reach age eight, a restrained in the rear seating positions
height of 57 in (1.45 m) tall, or 80 lb than in a front seating position.
(36 kg). Check your local and state or • When installing a rear facing child
provincial laws for specific restraint, adjust the vehicle seats to
requirements about the safety of avoid interference between the child
children in your vehicle. restraint and the vehicle seat in front
of the child restraint.
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Child Safety
INSTALLING CHILD
RESTRAINTS WARNING: Depending on where
you secure a child restraint, and
Child Seats depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
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Child Safety
Note: Although the child restraint 2. After positioning the child safety seat
illustrated is a forward facing child restraint, in the proper seating position, pull
the steps are the same for installing a rear down on the shoulder belt and then
facing child restraint. grasp the shoulder belt and lap belt
together behind the belt tongue.
Note: The lock-off device on some child
restraints may not accommodate the
shoulder portion of the inflatable seatbelt.
Follow all instructions provided by the
manufacturer of the child restraint regarding
the necessary and proper use of the lock-off
device. In some instances these devices
have been provided only for use in vehicles
with seatbelt systems that would otherwise
require a locking clip.
Standard seatbelts
E142530
E142528
E142531
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Child Safety
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Child Safety
Inflatable seatbelts
E142530
E146522 E146523
2. After positioning the child safety seat 4. Insert the belt tongue into the proper
in the proper seating position, grasp the buckle (the buckle closest to the
shoulder belt and lap belt together direction the tongue is coming from)
behind the belt tongue. for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
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Child Safety
E146524
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Child Safety
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Child Safety
Second Row Bucket Seats Each time you use the safety seat, check
that the seat is properly attached to the
lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to the vehicle. The seat should
move less than one inch when you do this
for a proper installation.
If the safety seat is not anchored properly,
the risk of a child being injured in a crash
greatly increases.
E251315 Combining Seatbelt and LATCH
Lower Anchors for Attaching Child
The LATCH anchors are at the rear section Safety Seats
of the rear seat between the cushion and
seatback, below the locator symbols on When used in combination, either the
the seatback. Follow the child restraint seatbelt or the LATCH lower anchors may
manufacturer’s instructions to properly be attached first, provided a proper
install a child restraint with LATCH installation is achieved. Attach the tether
attachments. strap afterward, if included with the child
restraint.
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Child Safety
Second Row Bench Seat Attach the tether strap only to the
appropriate tether anchor as shown. The
tether strap may not work properly if
attached somewhere other than the
correct tether anchor.
Once the child safety seat has been
installed using either the seatbelt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child
E251316 restraint off the vehicle seat cushion when
Second Row Bucket Seats the child is seated in it. Keep the tether
strap just snug without lifting the front of
the child restraint. Keeping the child
restraint just touching the vehicle seat
gives the best protection in a severe crash.
Perform the following steps to install a
child safety seat with tether anchors:
E251319
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Child Safety
E251593
E251594
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Child Safety
1. For center seating positions, route the recline the seat back slightly to obtain
child safety seat tether strap over the proper fit.
back of the seat. For outboard seating 2. Locate the correct anchor for the
positions, route the tether strap under selected seating position.
the head restraint and between the
head restraint posts. If the top of the 3. Tighten the child safety seat tether
safety seat hits the head restraint, strap according to the manufacturer’s
instructions.
E251595
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Child Safety
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Child Safety
Children and booster seats vary in size and the ideal fit (center) to a shoulder belt
shape. Choose a booster that keeps the uncomfortably close to the neck and a
lap belt low and snug across the hips, shoulder belt that could slip off the
never up across the stomach, and lets you shoulder. The drawings also show how the
adjust the shoulder belt to cross the chest lap belt should be low and snug across the
and rest snugly near the center of the child's hips.
shoulder. The following drawings compare
E142596
E142597
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Child Safety
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Child Safety
Rear facing
Up to 65 lb
child X X
(29.5 kg)
restraint
Rear facing
Over 65 lb
child X
(29.5 kg)
restraint
Forward
facing Up to 65 lb
X X X
child (29.5 kg)
restraint
Forward
facing Over 65 lb
X X
child (29.5 kg)
restraint
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Child Safety
E249891
Left-Hand Side
Turn it clockwise to switch the child lock
on and counterclockwise to switch it off.
See Keys and Remote Controls (page
56).
Right-Hand Side
Turn it counterclockwise to switch the child
lock on and clockwise to switch it off.
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Seatbelts
PRINCIPLE OF OPERATION
WARNING: Each seating position
in your vehicle has a specific seatbelt
WARNING: Always drive and ride assembly made up of one buckle and
with your seatback upright and the lap one tongue designed to be used as a pair.
belt snug and low across the hips. Use the shoulder belt on the outside
shoulder only. Never wear the shoulder
WARNING: Children must always belt under the arm. Never use a single
be properly restrained. seatbelt for more than one person.
E71880
• Seatbelt warning light and chime.
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Seatbelts
E67017
• Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners and rear
inflatable seatbelts are designed to
activate in frontal, near-frontal and side
crashes, and in rollovers. The seatbelt
pretensioners at the front seating positions
are designed to tighten the seatbelts firmly
against the occupant’s body when
E142587
activated. This helps increase the
effectiveness of the seatbelts. In frontal 1. Insert the seatbelt tongue into the
crashes, the seatbelt pretensioners can be proper buckle (the buckle closest to
activated alone or, if the crash is of the direction the tongue is coming
sufficient severity, together with the front from) until you hear a snap and feel it
airbags. latch. Make sure you securely fasten
the tongue in the buckle.
FASTENING THE SEATBELTS
Standard belts shown, inflatable belts
similar
The front outboard and rear safety
restraints in the vehicle are combination
lap and shoulder belts.
E142588
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Seatbelts
E275033
The retractor for the third row center Using Seatbelts During Pregnancy
seatbelt is in the roof.
To fasten the seatbelt:
WARNING: Always ride and drive
1. Pull the belt out steadily. It may lock if with your seatback upright and properly
you pull it sharply or if the vehicle is on fasten your seatbelt. Fit the lap portion
a slope. of the seatbelt snugly and low across
2. Insert the smaller tongue into the the hips. Position the shoulder portion of
smaller buckle to the left of the center the seatbelt across your chest. Pregnant
seat. women must follow this practice. See
the following figure.
3. Pull the larger tongue across the lap
and insert it into the buckle to the right
of the center seat.
Note: If in constant use, you can leave the
belt buckled in the smaller buckle. When it
is not in use, or when you fold or move the
rear seats, you should release the belt from
the smaller buckle. Using the tongue of the
adjacent seatbelt, press the red button on
the smaller buckle.
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Seatbelts
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Seatbelts
1. Buckle the combination lap and Rear Inflatable Seatbelt (If Equipped)
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire belt WARNING: Do not attempt to
out. As the belt retracts, you will hear service, repair, or modify the
a clicking sound. This indicates the supplementary restraint system or
seatbelt is now in the automatic associated components. Failure to
locking mode. follow this instruction could result in
personal injury or death.
Rear Outermost Inflatable Seatbelts
(Second Row Only–If Equipped)
The rear inflatable seatbelts are in the
shoulder portion of the seatbelts of the
second-row outermost seating positions.
Note: The rear inflatable seatbelts are
compatible with most infant and child
safety car seats and belt positioning booster
seats when you properly install them. This
is because they are designed to fill with a
cooled gas at a lower pressure and at a
slower rate than traditional airbags. After
inflation, the shoulder portion of the
seatbelt remains cool to the touch.
The rear inflatable seatbelt consists of the
E146363
following:
1. Buckle the combination lap and • An inflatable bag in the shoulder
shoulder belt. seatbelt webbing.
2. Grasp the lap portion of the belt and • Lap seatbelt webbing with automatic
pull upward until you pull the entire locking mode.
belt out.
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Seatbelts
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have E146365
the system and associated components
inspected as soon as possible. Failure to The fully inflated seatbelt's increased
follow this instruction could result in diameter more effectively holds the
personal injury or death. occupant in the appropriate seating
position, and spreads crash forces over
The rear inflatable seatbelts function like more area of the body than regular
standard restraints in everyday usage. seatbelts. This helps reduce pressure on
the chest and helps control head and neck
motion for passengers.
The rear inflatable seatbelts are designed
to inflate in frontal or near-frontal crashes,
side impact crashes and rollovers. The fact
that the rear inflatable seatbelt did not
inflate in a crash does not mean that
something is wrong with the system.
Rather, it means the forces were not of the
type sufficient to cause activation.
SEATBELT HEIGHT
E146364
ADJUSTMENT
During a crash of sufficient force, the
inflatable belt inflates from inside the
webbing.
WARNING: Position the seatbelt
height adjuster so that the belt rests
across the middle of your shoulder.
Failure to adjust the seatbelt properly
could reduce the effectiveness of the
seatbelt and increase the risk of injury in
a crash.
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Seatbelts
Conditions of operation
If Then
The driver seatbelt is not buckled before The seatbelt warning lamp illuminates and
the ignition switch is turned to the on posi- the indicator chime sounds for a few
tion... seconds.
The driver seatbelt is buckled while the The seatbelt warning lamp and indicator
warning lamp is illuminated and the indic- chime turn off.
ator chime is sounding...
The driver seatbelt is buckled before the The seatbelt warning lamp and indicator
ignition switch is turned to the on position... chime remain off.
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Seatbelts
E274703
A Seatbelt fastened.
B Seatbelt not fastened.
E313730
C Seatbelt recently unfastened.
This warning displays and a tone sounds D Fault
if an occupant unfastens the rear seatbelt
buckle or it becomes unfastened. Deactivating and Activating the
Note: If a rear seat is unoccupied, or an Belt-Minder Feature - Front outermost
occupant never fastens the seatbelt buckle seats only
to begin with, the warning will not display.
Note: Front seating positions appear in this
warning display. Warnings for unfastened WARNING: While the system
front seatbelt buckles appear in the initial allows you to deactivate it, this system
warning lamp. is designed to improve your chances of
being safely belted and surviving an
Seatbelt Status accident. We recommend you leave the
system activated for yourself and others
To view the seatbelt status, use the who may use the vehicle.
information display controls on the
steering wheel. See General Information Note: The driver and front passenger
(page 114). warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this terminates the process.
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Seatbelts
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Seatbelts
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Personal Safety System™
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Supplementary Restraints System
PRINCIPLE OF OPERATION
WARNING: Do not attempt to
service, repair, or modify the
WARNING: Airbags do not inflate supplementary restraint system or
slowly or gently, and the risk of injury associated components. Failure to
from a deploying airbag is the greatest follow this instruction could result in
close to the trim covering the airbag personal injury or death.
module.
WARNING: Several airbag system
WARNING: All occupants of your components get hot after inflation. To
vehicle, including the driver, should reduce the risk of injury, do not touch
always properly wear their seatbelts, them after inflation.
even when an airbag supplemental
restraint system is provided. Failure to WARNING: If a supplementary
properly wear your seatbelt could restraint system component has
seriously increase the risk of injury or deployed, it will not function again. Have
death. the system and associated components
inspected as soon as possible. Failure to
WARNING: Even with advanced follow this instruction could result in
restraints systems, properly restrain personal injury or death.
children 12 and under in a rear seating
position. Failure to follow this could The airbags are a supplemental restraint
seriously increase the risk of injury or system and are designed to work with the
death. seatbelts to help protect the driver and
right front passenger from certain upper
WARNING: Do not place your arms body injuries. Airbags do not inflate slowly;
on the airbag cover or through the there is a risk of injury from a deploying
steering wheel. Failure to follow this airbag.
instruction could result in personal injury. Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
WARNING: Keep the areas in front airbag deploys. This is normal.
of the airbags free from obstruction. Do
not affix anything to or over the airbag The airbags inflate and deflate rapidly
covers. Objects could become projectiles upon activation. After airbag deployment,
during airbag deployment or in a sudden it is normal to notice a smoke-like, powdery
stop. Failure to follow this instruction residue or smell the burnt propellant. This
could result in personal injury or death. may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
WARNING: Airbags can kill or injure compounds (for example, baking soda)
a child in a child restraint. Never place a that result from the combustion process
rear-facing child restraint in front of an that inflates the airbag. Small amounts of
active airbag. If you must use a sodium hydroxide may be present which
forward-facing child restraint in the front may irritate the skin and eyes, but none of
seat, move the seat upon which the child the residue is toxic.
restraint is installed all the way back.
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Supplementary Restraints System
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Supplementary Restraints System
E181984
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Supplementary Restraints System
The front passenger sensing system is If a person of adult size is sitting in the front
designed to disable (will not inflate) the passenger seat, but the passenger airbag
front passenger frontal airbag under status indicator off lamp is lit, it is possible
certain conditions: that the person is not sitting properly in the
• The front passenger seat is seat. If this happens:
unoccupied. • Switch your vehicle off and ask the
• The system determines an infant is person to place the seat backrest in an
present in a child restraint. upright position.
• A passenger takes their weight off of • Have the person sit upright in the seat,
the seat for a period of time. centered on the seat cushion, with the
person's legs comfortably extended.
• If there is a problem with the airbag
system or the passenger sensing • Restart your vehicle and have the
system. person remain in this position for about
two minutes. This allows the system
Even with this technology, parents are to detect that person and enable the
strongly encouraged to always properly passenger frontal airbag.
restrain children in the rear seat.
• If the indicator off lamp remains lit
• When the front passenger sensing even after this, you should advise the
system disables (will not inflate) the person to ride in the rear seat.
front passenger frontal airbag, the
passenger airbag status indicator After all occupants have adjusted their
illuminates the off lamp and stays lit seats and put on seatbelts, it is very
to remind you that the front passenger important that they continue to sit
frontal airbag is disabled. properly. A properly seated occupant sits
upright, leaning against the seat backrest,
• If you have installed the child restraint and centered on the seat cushion, with
and the passenger airbag status their feet comfortably extended on the
indicator illuminates the on lamp, then floor. Sitting improperly can increase the
switch your vehicle off, remove the chance of injury in a crash event. For
child restraint from your vehicle and example, if an occupant slouches, lies
reinstall the restraint following the down, turns sideways, sits forward, leans
child restraint manufacturer's forward or sideways, or puts one or both
instructions. feet up, the chance of injury during a crash
The front passenger sensing system works greatly increases.
with sensors that are part of the front If you think that the state of the passenger
passenger seat and seatbelt. The sensors airbag status indicator lamp is incorrect,
are designed to detect the presence of a check for the following:
properly seated occupant and determine
if the front passenger frontal airbag should • Objects lodged underneath the seat.
be enabled. • Objects between the seat cushion and
the center console.
• When the front passenger sensing
system enables the front passenger • Objects hanging off the seat backrest.
frontal airbag (may inflate), the • Objects stowed in the seat backrest
passenger airbag status indicator map pocket.
illuminates the on lamp and remains • Objects placed on the occupant's lap.
illuminated.
• Cargo interference with the seat.
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Supplementary Restraints System
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Supplementary Restraints System
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Supplementary Restraints System
The Safety Canopy deploys during Properly restrain children 12 years old and
significant side crashes or when a certain under in the rear seats. The Safety Canopy
likelihood of a rollover event is detected will not interfere with children restrained
by the rollover sensor. The Safety Canopy using a properly installed child or booster
is mounted to the roof side rail sheet metal, seat because it is designed to inflate
behind the headliner, above each row of downward from the headliner above the
seats. In certain sideways crashes or doors along the side window opening.
rollover events, the Safety Canopy will be The design and development of the Safety
activated, regardless of which seats are Canopy included recommended testing
occupied. The Safety Canopy is designed procedures that were developed by a
to inflate between the side window area group of automotive safety experts known
and occupants to further enhance as the Side Airbag Technical Working
protection provided in side impact crashes Group. These recommended testing
and rollover events. procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
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Supplementary Restraints System
The restraints control module also The fact that the seatbelt pretensioners
monitors the readiness of the above safety or front airbags did not activate for both
devices plus the crash and occupant front seat occupants in a crash does not
sensors. The readiness of the safety mean that something is wrong with the
system is indicated by a warning indicator system. Rather, it means the restraints
light in the instrument cluster or by a control module determined the accident
backup tone if the warning light is not conditions (crash severity, belt usage)
working. See Instrument Cluster (page were not appropriate to activate these
107). Routine maintenance of the airbag is safety devices.
not required. • The design of the front airbags is to
A difficulty with the system is indicated by activate only in frontal and near-frontal
one or more of the following: crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
The readiness light will not sufficient frontal deceleration.
illuminate immediately after you
E67017 switch the ignition on. • The design of the seatbelt
pretensioners and rear inflatable belts
• The readiness light either flashes or is to activate in frontal, near-frontal
stays lit. and side crashes, and in rollovers.
• A series of five beeps will be heard. The • The design of the side airbags is to
tone pattern will repeat periodically inflate in certain side impact crashes
until the problem, the light or both are or rollover events. Side airbags may
repaired. activate in other types of crashes if the
vehicle experiences sufficient sideways
If any of these things happen, even
motion or deformation.
intermittently, have the supplemental
restraint system serviced at an authorized • The design of the Safety Canopy is to
dealer immediately. Unless serviced, the inflate in certain side impact crashes
system may not function properly in the or rollover events. The Safety Canopy
event of a crash. may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Keys and Remote Controls
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Keys and Remote Controls
E191532
E305198
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Keys and Remote Controls
E251885
E305199
Push the release button and pull the key 1. Pull the handle and hold it.
blade out. 2. While holding the handle outward,
identify the cylinder and insert the key
blade into the slot.
3. Actuate the cylinder to unlock or lock
the door.
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Keys and Remote Controls
E151800
E151801
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Keys and Remote Controls
E303824
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Keys and Remote Controls
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Keys and Remote Controls
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Keys and Remote Controls
63
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MyKey™
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward
with an admin key.
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MyKey™
Note: Not every feature applies to every • Various vehicle speed reminders so
vehicle in every market. When they are MyKey drivers know when their vehicle
available for your vehicle, then they appear speed approaches the limits. Warnings
in your information display, providing appear in your information display and
choices to switch them on or off, or to select a tone sounds when the MyKey drivers
a more specific setting. exceed the set vehicle speed.
• Various vehicle speed limits so the • The audio system's maximum volume
MyKey driver cannot exceed certain limits to 45% so MyKey drivers can
speeds. The information display shows concentrate on the road. A message
warnings followed by an audible tone appears in the information display
when the MyKey driver reaches the set when MyKey drivers attempt to exceed
speed. You cannot override the set the limited volume. MyKey also
speed by fully depressing the disables the automatic volume control.
accelerator pedal. Note: If your vehicle includes an
AM/FM radio or a very basic audio
system, then the radio may not limit.
WARNING: Do not set MyKey • Always on setting. This setting forces
maximum speed limit to a limit that will certain features to remain on and
prevent the driver from maintaining a active for MyKey drivers. For example,
safe speed considering posted speed E911 or emergency assistance and the
limits and prevailing road conditions. The do not disturb features stay on even if
driver is always responsible to drive in a MyKey driver uses the feature's
accordance with local laws and control to switch it off. When selected,
prevailing conditions. Failure to do so you will not be able to turn off Advance
could result in accident or injury. Trac or traction control (if your vehicle
has this feature).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle has a
push-button start, place the remote
control into the backup slot. See
Starting a Gasoline Engine (page
174).
2. Switch the ignition on.
3. Access the main menu in the
information display and then scroll
through the menus to change the
settings of your MyKey. From the
MyKey menu select the option Create
MyKey. See Information Displays
(page 114).
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MyKey™
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MyKey™
MYKEY – TROUBLESHOOTING
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MyKey™
I lost the only admin key. · Purchase a new key or transmitter from
your authorized dealer.
I lost a key. · Program a spare key or transmitter. You
may need to see your authorized dealer.
See Passive Anti-Theft System (page
81).
MyKey distances do not accumulate. · The MyKey user is not using the MyKey.
· An admin key holder cleared the MyKeys
and created new MyKeys.
· The key system has been reset.
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Doors and Locks
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Doors and Locks
Press the button again within three Note: If the system does not function, use
seconds to confirm that all the doors are the key blade to lock and unlock your
closed. The doors will lock again, the horn vehicle. See Remote Control (page 56).
will sound and the direction indicators will
flash if all the doors and the liftgate are Unlocking Using Intelligent Access
closed.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle.
Mislock E248553
If any door or the liftgate is open, or if the With your intelligent access key within 3 ft
hood is open on vehicles with an anti-theft (1 m) of your vehicle, touch the unlock
alarm or remote start, the horn sounds sensor on the back of the door handle for
twice and the direction indicators do not a brief period and then pull on the door
flash. You can switch this feature on or off handle to unlock, being careful to not
in the information display. See General touch the lock sensor at the same time or
Information (page 114). pulling the door handle too quickly. The
intelligent access system requires a brief
Opening the Liftgate delay to authenticate your intelligent
Press twice within three seconds access key fob.
to open the liftgate.
E138630 Locking Using Intelligent Access
General Information
You can unlock and lock the vehicle E248554
without taking the keys out of your pocket With your intelligent access key within 3 ft
or purse when your intelligent access key (1 m) of your vehicle, touch the outer door
is within 3 ft (1 m) of your vehicle. handle lock sensor for approximately one
Intelligent access uses a sensor on the second to lock, being careful to not touch
back of the door handle for unlocking and the unlock sensor on the back of the door
a separate sensor on the face of each door handle at the same time. After locking, you
handle for locking. can immediately pull on the door handle
The system does not function if: to confirm locking occurred without
inadvertently unlocking.
• Your vehicle battery has no charge.
• The key battery has no charge. At the Luggage Compartment
• The key frequencies jam. With your intelligent access key within 3 ft
Note: The system may not function if the (1 m) of your vehicle, press the exterior
passive key is close to metal objects or release button.
electronic devices, for example keys or a cell
phone.
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Doors and Locks
Smart Unlocks for Integrated To do this, lock your vehicle after you have
Keyhead Transmitter (If Equipped) closed all the doors by:
• Using the keyless entry keypad.
This helps to prevent you from locking
yourself out of your vehicle if the key is still • Pressing the lock button on another
in the ignition. intelligent access key.
When you open one of the front doors and • Touching the locking area on the front
lock your vehicle with the power door lock of the door handle with another
control, all doors lock then unlock and the intelligent access key in your hand.
horn sounds twice if the key is still in the When you open one of the front doors and
ignition. lock your vehicle using the power door lock
You can still lock your vehicle with the key control, all doors lock then unlock if:
in the ignition by: • The ignition is on.
• Using the manual lock on the door. • The ignition is off and the transmission
• Locking the driver door with a key. is not in park (P).
• Using the keyless entry keypad. Locking and Unlocking the Doors
• Pressing the lock button on another with the Key Blade
remote control.
A key cylinder is located under the driver
Smart Unlocks for Intelligent side door handle. You can use your key
Access Keys (If Equipped) blade to manually lock and unlock the
driver side door. See Remote Control
This helps to prevent you from locking your (page 56).
key inside the passenger compartment or
rear cargo area. Autolock (If Equipped)
When you electronically lock your vehicle Autolock locks all the doors when:
with any door open, the transmission is in • All doors are closed.
park (P) and the ignition is off, the system
searches for an intelligent access key • The ignition is on.
inside your vehicle after you close the last • You shift into any gear putting your
door. If the system finds a key, all of the vehicle in motion.
doors will immediately unlock and the horn • Your vehicle reaches a speed greater
will sound twice, indicating that a key is than 12 mph (20 km/h).
inside.
Autolock repeats when:
You can override the smart unlock feature
and intentionally lock the intelligent access • You open then close any door while the
key inside your vehicle. ignition is on and your vehicle speed is
9 mph (15 km/h) or lower.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
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Doors and Locks
Illuminated Exit
The interior lamps and some exterior
lamps illuminate when all doors are closed
and you switch the ignition off.
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Doors and Locks
Programming a Personal Entry Code The keypad goes into an anti-scan mode
if you enter the wrong code seven times
To create your own personal entry code: (35 consecutive button presses). This
mode disables the keypad for one minute
1. Enter the factory-set five-digit code.
and the keypad lamp flashes.
2. Press 1·2 on the keypad within five
seconds. The anti-scan feature turns off after:
• One minute of keypad inactivity.
3. Enter your personal five-digit code.
You must press each number within • Pressing the unlock button on the
five seconds of each other. remote control.
4. Press 1·2 on the keypad to save • Switching the ignition on.
personal code 1.
Displaying the Factory Set Code
The doors lock then unlock to confirm that
programming was successful. Note: You need to have two programmed
keys for this procedure.
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Doors and Locks
To display the factory-set code in the You must have two previously
information display: programmed intelligent access keys inside
your vehicle and the new unprogrammed
1. Insert a key into the ignition and switch
intelligent access key readily accessible.
the ignition on for a few seconds.
You can purchase replacement keys or
2. Switch the ignition off and remove the remote controls from an authorized dealer.
key.
Make sure that you switch off the ignition
3. Insert the second key into the ignition before beginning this procedure. Make sure
and switch the ignition on. that you close all the doors before
The factory-set code will display for a few beginning and that they remain closed
seconds. throughout the procedure. Carry out all
steps within 30 seconds of starting the
Note: The code may not display until after sequence. Stop and wait for at least one
any other warning messages first display. minute before starting again if you carry
out any steps out of sequence.
Locking and Unlocking
To Unlock the Driver Door
Enter the factory-set 5-digit code or your
personal code. You must press each
number within five seconds of each other.
The interior lamps illuminate.
Note: All doors unlock if you disable the
two-stage unlocking mode. See Locking
and Unlocking (page 69).
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Doors and Locks
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Liftgate
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
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Liftgate
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Liftgate
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Liftgate
When Closing
Setting the Liftgate Open Height
The system stops when it detects an
1. Open the liftgate.
obstacle. A tone sounds and the system
2. Stop the liftgate movement by pressing reverses to open. Once you remove the
the control button on the liftgate when obstacle, you can power close the liftgate.
it reaches the desired height.
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Liftgate
E253664
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Security
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Security
1. Insert the first previously programmed You must have two previously
coded key into the ignition. programmed intelligent access keys inside
2. Switch the ignition from off to on. Keep your vehicle and the new unprogrammed
the ignition on for at least three intelligent access key readily accessible.
seconds, but no more than 10 seconds. You can purchase replacement keys or
remote controls from an authorized dealer.
3. Switch the ignition off and remove the
first coded key from the ignition. Make sure that the ignition is switched off
before beginning this procedure. Make sure
4. After three seconds but within 10 that you close all the doors before
seconds of switching the ignition off, beginning and that they remain closed
insert the second previously coded key throughout the procedure. Carry out all
into the ignition. steps within 30 seconds of starting the
5. Switch the ignition from off to on. Keep sequence. Stop and wait for at least one
the ignition on for at least three minute before starting again if you carry
seconds, but no more than 10 seconds. out any steps out of sequence.
6. Switch the ignition off and remove the Read and understand the entire procedure
second previously programmed coded before you begin.
key from the ignition.
7. After three seconds but within 10
seconds of switching the ignition off
and removing the previously
programmed coded key, insert the new
unprogrammed key into the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed coded
key from the ignition.
If the key has been successfully
programmed it will start the engine and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If programming was not successful, wait
10 seconds and repeat Steps 1 through 8.
If you are still unsuccessful, take your
vehicle to your authorized dealer.
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Security
2. Insert the first programmed key in the Take all remote controls to an authorized
backup slot. dealer if there is any potential alarm
3. Press the push button ignition switch. problem with your vehicle.
4. Wait five seconds and then press the Using the System
push button ignition switch again.
You can select two levels of alarm security.
5. Remove the intelligent access key.
You can change the level of security when
6. Within 10 seconds, place a second the ignition is switched off through the
programmed intelligent access key in information display with the two options
the backup slot and press the push below:
button ignition switch.
7. Wait five seconds and then press the Perimeter Only (If Equipped)
push button ignition switch again. Perimeter only monitors the following:
8. Remove the intelligent access key. • Doors.
9. Wait five seconds, then place the • Hood.
unprogrammed intelligent access key • Liftgate.
in the backup slot and press the push
button ignition switch. All Sensors (If Equipped)
10. Once complete, the information
All sensors monitors the following:
cluster displays a message
confirming the key has been • Doors.
programmed. The direction indicators • Hood.
flash and the horn sounds.
• Liftgate.
Programming is now complete. Check that • Movement inside your vehicle.
the remote control functions operate and
your vehicle starts with the new intelligent • Change in vehicle inclination, for
access key. example, unwanted towing.
If programming was unsuccessful, wait 10 Note: Do not choose all sensors monitor
seconds and repeat steps 1 through 7. If it mode when the vehicle is in transport or if
still does not work, take your vehicle to an movement within the vehicle is likely to
authorized dealer. occur.
Note: For correct operation of the interior
motion detection system, make sure you
ANTI-THEFT ALARM close all the windows prior to arming the
system. This helps prevent accidental alarm
The active anti-theft system is designed
activation due to external influences.
to warn you in the event of unauthorized
Additionally, the interior motion sensing
vehicle entry and is also designed to help
system does not arm if any door is ajar.
prevent unwanted towing of your vehicle.
You can choose what is monitored by
arming the system in different ways. See
Information Displays (page 114).
The direction indicators flash and the horn
sounds if the system triggers while the
alarm is armed.
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Security
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Power Running Boards (If Equipped)
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Power Running Boards (If Equipped)
Bounce-back
The running board will reverse direction
and move to the end of travel if it
encounters an object while moving.
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Steering Wheel
E261582
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Steering Wheel
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Steering Wheel
VOICE CONTROL
E191329
The controls are on the steering wheel.
Press and release to activate See Using Adaptive Cruise Control
voice recognition. (page 237).
E142599
INFORMATION DISPLAY
CRUISE CONTROL - VEHICLES CONTROL
WITH: ADAPTIVE CRUISE
CONTROL
E191336
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Steering Wheel
HORN
E270945
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Adjustable Pedals (If Equipped)
E176213
A Farther.
B Closer.
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Wipers and Washers
E252762
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Wipers and Washers
In these conditions, you can do the A wipe occurs a few seconds after washing
following: to clear any remaining washer fluid. You
• Lower the sensitivity of the autowipers can switch this feature on or off in the
to reduce the amount of smearing on information display.
the windshield.
Front Camera Washer (If Equipped)
• Switch to normal or high-speed wipe.
• Switch autowipers off. Operating the windshield washer also
operates the front camera washer.
Autowipers Settings
Autowipers default to on and remain on REAR WINDOW WIPER AND
until you switch them off in the information WASHERS
display. When you switch off autowipers,
the wipers operate in intermittent mode. Note: Make sure you switch the windshield
wipers off before entering a car wash.
WINDSHIELD WASHERS Rear Window Wiper Blade
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat. E205529
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Lighting
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Lighting
Slightly pull the lever toward you and Note: If you switch the autolamps and the
release it to flash the headlamps. autowipers on, the headlamps turn on when
the windshield wipers continuously operate.
AUTOLAMPS
INSTRUMENT LIGHTING
DIMMER
WARNING: The system does not
The instrument lighting dimmer buttons
relieve you of your responsibility to drive
are on the lighting control.
with due care and attention. You may
need to override the system if it does not Repeatedly press one of the
turn the headlamps on in low visibility buttons to adjust the brightness.
E291299
conditions, for example daytime fog.
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Lighting
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Lighting
DIRECTION INDICATORS
E262162
The lamps turn on under the following Switching the Individual Map
conditions: Lamps On and Off
• You open any door. Press to switch the left-hand
• You press a remote control button. individual dome lamp on and off.
E262193
• You press the all lamps on button on
the overhead console. Press to switch the right-hand
individual dome lamp on and off.
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Lighting
Select Vehicle.
Select Ambient Light.
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Automatic High Beam Control
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Automatic High Beam Control
E308790
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Windows and Mirrors
Window Lock
Note: You may hear a pulsing noise when Press the control to lock or
just one of the windows is open. Lower the unlock the rear window controls.
opposite window slightly to reduce this It illuminates when you lock the
noise. rear window controls.
Press the control to open the window.
Lift the control to close the window.
Accessory
The window switches remain operational
One-Touch Down for several minutes when you switch the
Press the control to open the window. ignition off or until you open either front
Press again or lift it to stop the window. door.
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Windows and Mirrors
WARNING: Do not adjust the Push the mirror toward the door window
mirrors when your vehicle is moving. This glass. Make sure that you fully engage the
could result in the loss of control of your mirror in its support when returning it to its
vehicle, serious personal injury or death. original position.
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Windows and Mirrors
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Windows and Mirrors
E138666
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Windows and Mirrors
E162197 E191272
Lift the cover to switch the lamp on. A Moonroof open. Press and
release to open the moonroof.
MOONROOF (IF EQUIPPED) The moonroof stops short of the
fully opened position. Press and
release the control again to open
the moonroof fully.
WARNING: Do not let children play
with the moonroof or leave them B Moonroof vent. Press and
unattended in the vehicle. They may release to vent the moonroof.
seriously hurt themselves. C Sunshade open. Press and
release to open the sunshade.
WARNING: When closing the The sunshade opens
moonroof, you should verify that it is free automatically with the
of obstructions and make sure that moonroof. You can also open
children and pets are not in the proximity the sunshade with the moonroof
of the roof opening. closed. Note: The sunshade
stops short of its fully opened
The moonroof controls are located on the position for the comfort of rear
overhead console and have a one-touch passengers. To open the
open and close feature. To stop its sunshade fully, press the control
movement during one-touch operation, again.
press the control a second time.
D Sunshade close. Press and
release to close the sunshade.
Note: The sunshade does not
fully close unless the moonroof
glass is fully closed.
E Moonroof close. Press and
release to close the moonroof
from either the open or vent
positions.
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Windows and Mirrors
Bounce-Back
The moonroof automatically reverses
some distance if an obstacle is detected
while closing.
To override this feature, press and hold the
moonroof close control within two
seconds after the roof comes to a stop
following a bounce-back reversal.
LIFTGATE WINDOW
Opening the Liftgate Window
Note: To avoid vehicle damage, use care
when operating the liftgate when the
liftgate window is open.
E252961
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Instrument Cluster
GAUGES
4 Inch Display
E219638
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Instrument Cluster
8 Inch Display
E299699
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Instrument Cluster
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Instrument Cluster
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Instrument Cluster
Illuminates when you switch on Note: Some indicators will appear different
the left or right direction depending on vehicle options.
indicator or the hazard flashers.
Illuminates momentarily when
Flashes during operation. An increase in
you select two-wheel drive high.
the rate of flashing warns of a failed E181778
indicator bulb.
Illuminates when the automatic
four-wheel drive system is
Door Ajar Warning Lamp E181781 engaged.
Displays when the ignition is on Illuminates when four-wheel
and any door is not completely drive low is engaged.
closed. E181780
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Instrument Cluster
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Instrument Cluster
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Information Displays
4 Inch Display
Main Menu
Display Mode
Trip/Fuel
Towing
Off Road
Settings
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Information Displays
Display Mode
Distance to Empty
Tire Pressure
Digital Speedometer
Engine Information
Transmission Temp.
• Distance to Empty - Shows the approximate distance your vehicle can travel before
running out of fuel.
• Tire Pressure - Shows the tire pressure in your specified unit.
• Digital Speedometer - Shows a digital display of your vehicle speed.
• Engine Information - Shows engine hours, engine idle hours and oil temperature.
• Transmission Temp. - Shows the transmission temperature value.
Trip/Fuel
Trip 1
Trip 2
Fuel Economy
Fuel History
Compass Enter the submenu and select your setting
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Information Displays
Trip/Fuel
Average Speed
Auto StartStop
Trip 1 or 2
• Shows the time, distance traveled and average fuel economy of an individual journey.
Also shows the distance to empty.
Fuel
• Fuel Economy - Shows your instantaneous fuel usage as a bar graph, average fuel
economy and distance to empty.
• Fuel History - Shows your fuel usage based on time. The system updates the graph
each minute with the fuel economy that you achieved during 30 minutes of driving.
Also shows the distance to empty.
Auto StartStop
• Shows the Auto StartStop status.
Note: Press and hold OK to reset values.
Note: Once you select a trailer, it remains active until you set it as no longer active. An active
trailer still accumulates miles even after you physically disconnect it from your vehicle.
Towing
Trailer Status Trailer Status
Trailer Light Check
Trailer Trailer Sway Control
Options
Select Trailer Enter the submenu and select your
setting
Change Trailer Settings
Add Trailer
Connection Checklist
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Information Displays
Off Road
Off Road Status
Power Distribution
Settings
Blind Spot
Cross Traffic Alert
Rear Park Aid
Trailer Blind Spot
Advanced Vehicle Auto Engine Off
Settings
Easy Entry/Exit
Lighting
Locks
Mirrors
Neutral Tow
Oil Life Reset
Power Liftgate
Remote Start
Windows
Wiper Controls
MyKey Enter the submenu and select
your setting
Display Setup Units
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Information Displays
Settings
Temperature
Tire Pressure
Language
E219639
8 Inch Display
Main Menu
MyView
Trip/Fuel
Vehicle Info
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Information Displays
Main Menu
Towing
Off Road
Settings
MyView
Trip 1
Fuel Economy
Tire Pressure
Off Road Status
Configure Add/Remove Screens Enter the submenu for Trip,
MyView Fuel, Tire pressure, and Off
Road selections
Reorder Screens Enter the submenu and
select your setting
• Trip 1 - Shows your trip timer, fuel used, trip odometer and average fuel economy.
• Fuel Economy - Shows your instantaneous fuel usage and average fuel economy.
• Tire Pressure - Shows your car outline with tire pressure values.
• Off Road Status - Shows your pitch and roll screen.
Trip/Fuel
Trip 1 Enter the submenu for items such as trip timer,
distance to empty, odometer and avg fuel
economy
Trip 2 Enter the submenu for items such as trip timer,
distance to empty, odometer and avg fuel
economy
Fuel Economy Enter the submenu and select your setting
Fuel History
Average Speed
Navigation/Compass
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Information Displays
Trip/Fuel
Compass
Auto StartStop
Trip 1 or 2
• Trip Timer - Registers the time of individual journeys.
• DTE - Shows the approximate distance your vehicle can travel before running out of
fuel.
• Odo - Registers the distance of individual journeys.
• Avg - Shows the average fuel economy for a given trip.
Fuel
• Fuel Economy - Shows your instantaneous fuel usage as a bar graph and average
fuel economy.
• Fuel History - Shows your fuel usage based on time. The system updates the graph
each minute with the fuel economy that you achieved during 30 minutes of driving.
Navigation/Compass
• Navigation - Shows navigation turn by turn (Compass displayed when a route in
Navigation is not set).
Auto StartStop
• Shows the Auto StartStop status.
Vehicle Info
Gauge View
Tire Pressure
Digital Speedometer
Engine Information
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Information Displays
Vehicle Info
Transmission Temp
Seatbelts
• Gauge View - Allows you to select between either Turbo Boost or Transmission
Temp gauge.
• Tire Pressure - Shows the tire pressure. See Tire Pressure Monitoring System
(page 368).
• Digital Speedometer - Shows a digital display of your vehicle speed.
• Engine Information - Shows engine hours, engine idle hours and oil temperature.
• Transmission Temp - Shows the transmission temperature value.
• Seatbelts - Shows the seatbelt buckle status.
Note: Once you select a trailer, it remains active until you set it as no longer active. An active
trailer still accumulates miles even after you physically disconnect it from your vehicle.
Towing
Towing % Grade, steering angle, gain and output display
Status
Trailer Trailer Name, Accumulated Distance, Pro Trailer Backup Assist™ Status,
Informa- Trailer BLIS Status and Trailer Blind Spot
tion
Trailer Provides status of the brake, park and direction indicator light for the active
Light trailer.
Check
Trailer Trailer Sway Control
Setup
Select trailer Enter the submenu and select your
setting
Change Trailer Settings
Add Trailer
Connection Checklist
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Information Displays
Off Road
Off Road Status
Power Distribution
Settings
Blind Spot
Cross Traffic Alert
Driver Alert
Rear Park Aid
Trailer Blind Spot
Pre-Collision Enter the submenu for items such as alert sensitivity, distance indication
and active braking
Cruise Enter the submenu and select your setting
Control
Lane Enter the submenu for items such as system modes and alert intensity
Keeping
System
Advanced Vehicle Auto Engine Off
Settings
Easy Entry/Exit
Lighting
Locks
Mirrors
Neutral Tow
Oil Life Reset
Alarm
Power Liftgate
Power Running Boards
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Information Displays
Settings
Remote Start
Windows
Wiper Controls
MyKey Enter the submenu and select
your setting
Display Setup Units
Temperature
Tire Pressure
Language
INFORMATION MESSAGES
Note: Depending on your vehicle options
and instrument cluster type, not all of the
messages will display or be available. The
information display may abbreviate or
shorten certain messages.
E184451
Active Park
Message Action
Active Park Fault The system requires service due to a malfunction. Have the
system checked by an authorized dealer.
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Information Displays
Message Action
Message Action
Service AdvanceTrac The system detects a condition that requires service. Contact
an authorized dealer as soon as possible.
AdvanceTrac Off The status of the AdvanceTrac system after you switched it
off.
AdvanceTrac On The status of the AdvanceTrac system after you switched it
on.
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Information Displays
Message Action
AdvanceTrac SPORT The status of the AdvanceTrac sport mode after you switched
MODE it on.
Traction Control Off The status of the traction control system after you switched
it off. See Using Traction Control (page 213).
Traction Control On The status of the traction control system after you switched
it on. See Using Traction Control (page 213).
Airbag
Message Action
Message Action
Vehicle Alarm To Stop Alarm triggered due to unauthorized entry. See Anti-Theft
Alarm, Start Vehicle. Alarm (page 83).
Message Action
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Information Displays
Message Action
Check Charging System The charging system needs servicing. If the warning stays on
or continues to come on, contact an authorized dealer as soon
as possible.
Low Battery Features The battery management system detects an extended low-
Temporarily Turned Off voltage condition. Your vehicle will disable various features
to help preserve the battery. Turn off as many of the electrical
loads as soon as possible to improve system voltage. If the
system voltage has recovered, the disabled features will
operate again as normal.
Turn Power Off To Save The battery management system determines that the battery
Battery is at a low state of charge. Turn your ignition off as soon as
possible to protect the battery. This message will clear once
you restart your vehicle and the battery state of charge has
recovered. Turning off unnecessary electrical loads will allow
faster battery state-of-charge recovery.
Message Action
Blindspot System Fault A fault with the system has occurred. Contact an authorized
dealer as soon as possible.
Blindspot Not Available The system sensors are blocked. See Blind Spot Informa-
Sensor Blocked See tion System (page 249).
Manual
Vehicle Coming From X The system detects a vehicle. See Blind Spot Information
System (page 249).
Cross Traffic Not Avail- The blind spot information system and cross traffic alert
able Sensor Blocked See system sensors are blocked. See Blind Spot Information
Manual System (page 249).
Cross Traffic System A fault with the system has occurred. Contact an authorized
Fault dealer as soon as possible.
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Information Displays
Message Action
Cross Traffic Alert Deac- The system automatically turns off and displays this message
tivated Trailer Attached when you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind
spot system off through the information display. See Blind
Spot Information System (page 249).
Blind Spot Alert Deactiv- The system automatically turns off and displays this message
ated Trailer Attached when you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind
spot system off through the information display. See Blind
Spot Information System (page 249).
Trailer Blind Spot Not Displays when the trailer connected is a fifth wheel or goose-
available Due to Invalid neck, or when the trailer width is wider than 10 ft (2.7 m) or
Trailer longer than 33 ft (10 m).
Message Action
Driver Alert
Message Action
Driver Alert Warning Rest Stop and rest as soon as it is safe to do so.
Now
Driver Alert Warning Rest Take a rest soon.
Suggested
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Information Displays
Drivetrain
Message Action
Check Electronic Limited Displays if the electronic limited slip differential system
Slip Differential encounters a hardware failure. Have your vehicle checked
as soon as possible.
Electronic Limited Slip Displays if an electronic limited slip differential system fault
Differential Off See is present. Have your vehicle checked as soon as possible.
Owner's Manual
Electronic Limited Slip Displays when the electronic limited slip differential system
Differential Restored to resumes normal function.
Normal
Electronic Limited Slip Displays if the electronic limited slip differential system
Differential Temporarily temporarily turns off due to overheating or an undersized
Disabled spare tire. If an undersized spare tire is installed, replace the
spare tire with a full-sized tire as soon as possible. If not, stop
the vehicle in a safe location and allow the system to cool.
Electronic Limited Slip Displays if the electronic limited slip differential has limited
Differential Reduced functionality. This could be due to an undersized spare tire
Torque or caused by the system overheating. If an undersized spare
tire is installed, replace the spare tire with a full-sized tire as
soon as possible. If an undersized spare tire is not installed,
the vehicle has reduced functionality. Have your vehicle
checked as soon as possible.
Electronic Limited Slip Displays when you select a drive mode that does not allow
Differential Locking the electronic limited slip differential to turn on. This may
Feature Not Available also display when the electronic limited slip differential has
a fault and the vehicle requests the locking feature.
Neutral Tow Enabled The transfer case is in the neutral position. This message
Leave Transmission in indicates that your vehicle is safe to be towed with all four
Neutral wheels on the ground.
Neutral Tow Disabled The transfer case is NOT in the neutral position. This message
indicates that your vehicle is NOT safe to be towed with all
four wheels on the ground.
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Information Displays
Engine
Message Action
Power Reduced to Lower Engine The engine has reduced power to help reduce high
Temp engine temperature.
Four-Wheel Drive
Message Action
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Information Displays
Fuel
Message Action
Message Action
To START Press Brake A reminder to press the brake while starting the vehicle.
No Key Detected The system does not detect a key in your vehicle. See Keyless
Starting (page 173).
Restart Now or Key is You pressed the StartStop button to switch off the engine
Needed and your vehicle does not detect your intelligent access key
inside your vehicle.
Full Accessory Power Your vehicle is in the run ignition state.
Active
Starting System Fault There is a problem with your vehicle’s starting system. See
an authorized dealer for service.
Key Program Successful You have successfully programmed an intelligent access key
to the system.
Key Program Failure You have failed to program an intelligent access key to the
system.
Max Number of Keys You have programmed the maximum number of keys to the
Learned system.
Not Enough Keys You have not programmed enough keys to the system.
Learned
Engine ON Informs you that you are exiting your vehicle and the engine
is on.
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Information Displays
Message Action
Lane Keeping Sys. The system has malfunctioned. Contact an authorized dealer
Malfunction Service as soon as possible.
Required
Front Camera Tempor- The system has detected a condition that has caused the
arily Not Available system to be temporarily unavailable.
Front Camera Low Visib- The system has detected a condition that requires you to
ility Clean Screen clean the windshield in order for it to operate properly.
Front Camera Malfunc- The system has malfunctioned. Contact an authorized dealer
tion Service Required as soon as possible.
Keep Hands on Steering The system requests you to keep your hands on the steering
Wheel wheel.
Maintenance
Message Action
Low Engine Oil Pressure Stop your vehicle as soon as safely possible and turn off the
engine. Check the oil level. If the warning stays on or continues
to come on with your engine running, contact an authorized
dealer as soon as possible.
Change Engine Oil Soon The engine oil life remaining is 10% or less.
Oil Change Required The oil life left is at 0%.
Brake Fluid Level Low The brake fluid level is low, inspected the brake system
immediately. See Brake Fluid Check (page 334).
Check Brake System The brake system needs servicing. Stop your vehicle in a safe
place. Contact an authorized dealer.
Transport / Factory Your vehicle is still in Transport or Factory mode. This may
Mode Contact Dealer not allow some features to operate properly. See an author-
ized dealer.
See Manual The powertrain needs service due to a powertrain malfunction.
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Information Displays
MyKey
Message Action
Off Road
Message Action
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Information Displays
Message Action
Hill Descent Driver Resume Hill descent control mode is deactivated and you must
Control resume control.
Hill Descent Control Fault A hill descent system fault is present.
Hill Descent Control Off System The hill descent system is cooling due to overuse.
Cooling
Hill Descent Control Ready The hill descent control system is ready.
Park Aid
Message Action
Check Front Park Aid The system has detected a condition that requires service.
Contact an authorized dealer. See Front Parking Aid (page
220).
Check Rear Park Aid The system has detected a condition that requires service.
Contact an authorized dealer. See Rear Parking Aid (page
219).
Front Park Aid On Off Displays the park aid status.
Rear Park Aid On Off Displays the park aid status.
Front Park Aid Not Avail- Displays if the front park aid sensor is blocked.
able Sensor Blocked See
Manual
Rear Park Aid Not Avail- Displays if the rear park aid sensor is blocked.
able Sensor Blocked See
Manual
Park Aid Not Available Displays if the park aid sensor is blocked.
Sensor Blocked See
Manual
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Information Displays
Park Brake
Message Action
To Release: Press Brake The electric parking brake is set and a manual release is
and Switch attempted without the brake pedal being pressed.
Park Brake Use Switch The electric park brake is set and an automatic release is
to Release attempted but cannot be performed. Perform a manual
release.
Release Park Brake The electric park brake is set and your vehicle speed exceeds
3 mph (5 km/h). Release park brake before continued driving.
Park Brake Not Applied The electric park brake is not fully applied.
Park Brake Not Released The electric park brake is not fully released.
Park Brake Maintenance The electric park brake system has been put into a special
Mode mode that is used to allow service of the rear brakes. Contact
an authorized dealer.
Park Brake Limited The electric park brake system has detected a condition that
Function Service requires service. Some functionality may still be available.
Required Contact an authorized dealer.
Park Brake Malfunction The electric park brake system has detected a condition that
Service Now requires service. Contact an authorized dealer.
Power Steering
Message Action
Steering Fault Service The power steering system has detected a condition that
Now requires service. See an authorized dealer.
Steering Loss Stop The power steering system is not working. Stop your vehicle
Safely in a safe place. Contact an authorized dealer.
Steering Assist Fault The power steering system has detected a condition within
Service Required the power steering system or passive entry or passive start
system requires service. Contact an authorized dealer.
Steering Lock Malfunc- The steering lock system has detected a condition that
tion Service Now requires service. See an authorized dealer.
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Information Displays
Pre-Collision Assist
Message Action
Pre-Collision Assist Not Available Sensor You have a blocked sensor due to bad
Blocked weather, ice, mud or water in front of the
radar sensor. You can typically clean the
sensor to resolve.
Pre-Collision Assist Not Available A fault with the system has occurred.
Contact an authorized dealer as soon as
possible.
Message Action
Pro Trailer Backup Assist™ Not Pro Trailer Backup Assist™ can only be activated when
Active Stop Vehicle to Activate the vehicle is stopped.
Pro Trailer Backup Assist™ Camera System is locating the sticker. Wait until the
Locating Sticker Please wait... sticker is found before attempting to use Pro Trailer
Press Knob to Exit Backup Assist.
Pro Trailer Backup Assist™ Stop Stop Now. Pro Trailer Backup Assist™ has reached
now Maximum trailer angle max trailer angle.
Press Knob to Exit
Pro Trailer Backup Assist™ Stop Stop Now. Pro Trailer Backup Assist™ is no longer
Now Take Control of Steering controlling steering.
Wheel
Pro Trailer Backup Assist™ Slow vehicle speed. Vehicle is approaching the exit
Reduce Speed Turn Knob to speed for the Pro Trailer Backup Assist™ feature.
Steer Press Knob to Exit
Pro Trailer Backup Assist™ Conditions for Pro Trailer Backup Assist™ operation
System is Not Available are not met. See Trailer Reversing Aids (page 276).
Pro Trailer Backup Assist™ Pro Trailer Backup Assist™ cannot operate with hands
Remove Hands from Steering on wheel. Remove hands to activate.
Wheel to Activate Press Knob
to Exit
Pro Trailer Backup Assist™ Pro Trailer Backup Assist™ knob has been pushed to
Cancelled by Driver Take deactivate the system.
Control of Steering Wheel
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Information Displays
Message Action
Pro Trailer Backup Assist™ Shift Pro Trailer Backup Assist operation is only available in
to Reverse to Activate. Press reverse gear. Shift gear selector into reverse to activate.
Knob to Exit
Pro Trailer Backup Assist™ Camera system cannot locate sticker. Shift to park.
Sticker Not Found Shift to Park
Press Knob to Exit
Pro Trailer Backup Assist™ Camera system cannot locate sticker. See Trailer
Sticker Not Found Refer to Reversing Aids (page 276).
Owner's Manual. Press Knob to
Exit
Pro Trailer Backup Assist™ Drive between 4–24 mph (6–39 km/h) straight
Drive Straight Forward to Calib- forward to calibrate Pro Trailer Backup Assist™.
rate. Press Knob to Exit
Pro Trailer Backup Assist™ The system has completed calibration. Stop the
Calibration Complete Stop vehicle to use Pro Trailer Backup Assist™ feature.
Vehicle
Remote Start
Message Action
To Drive: Press Brake A reminder to apply the brake and push the gearshift button
and Gear Shift Button to drive your vehicle after a remote start.
Seats
Message Action
Memory Recall Not A reminder that memory seats are not available while driving.
Permitted While Driving
Memory {0} Saved Shows where you have saved your memory setting.
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Information Displays
Starting System
Message Action
To START Press Brake A reminder to apply the brake when starting your vehicle .
Cranking Time Exceeded The starter has exceeded its cranking time in attempting to
start your vehicle.
Engine Start Pending The starter is attempting to start your vehicle.
Please Wait
Pending Start Cancelled The system has cancelled the pending start.
Message Action
Tire Pressure Low One or more tires on your vehicle has low tire pressure. See
Tire Pressure Monitoring System (page 368).
Tire Pressure Monitor The tire pressure monitoring system is malfunctioning. If the
Fault warning stays on or continues to come on, contact an
authorized dealer. See Tire Pressure Monitoring System
(page 368).
Tire Pressure Sensor A tire pressure sensor is malfunctioning or your spare tire is in
Fault use. See Tire Pressure Monitoring System (page 368). If
the warning stays on or continues to come on, contact an
authorized dealer as soon as possible.
Trailer
Message Action
Trailer Brake Gain: {trailer gain The current gain setting for the trailer brake.
value:#0.0}
Trailer Brake Gain: {trailer gain The current gain setting for the trailer brake when a
value:#0.0} No Trailer trailer is not connected.
Trailer Brake Module Fault Faults sensed in the Integrated Trailer Brake Control
Module followed by a single chime. See Towing a
Trailer (page 275).
Trailer Connected A correct trailer connection is sensed during a given
ignition cycle.
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Information Displays
Message Action
Transmission
Message Action
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Climate Control
E293089
E265862
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Climate Control
Use air conditioning with recirculated air Switching Recirculated Air On and
to improve cooling performance and Off
efficiency.
Press and release the button to
Note: In certain conditions (for example, switch between outside air and
maximum defrost) the air conditioning recirculated air.
compressor may continue to operate even
though you switch off the air conditioning. The air currently in the passenger
compartment recirculates. This may
Switching the Climate Control On reduce the time needed to cool the interior,
and Off when used with A/C, and reduce unwanted
Press and release the button. odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
Switching Maximum Air of fogging. Recirculation may also turn on
Conditioning On and Off and off in various air distribution control
Turn the temperature control combinations during hot weather to improve
counterclockwise to the lowest cooling efficiency.
setting for maximum cooling.
Locking the Rear Climate Control
Recirculated air flows through the Press and release the button.
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to E266664
the highest speed.
When illuminated, you can only operate
Switching Maximum Defrost On the rear passenger settings through the
and Off front controls.
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Climate Control
E293315
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Climate Control
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Climate Control
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Climate Control
Note: For the system to function efficiently, 2. Adjust the temperature control to the
the instrument panel and side air vents setting you prefer. Use 72°F (22°C) as
should be fully open. a starting point, then adjust the setting
as necessary.
Note: If you select AUTO during cold
outside temperatures, the system directs
air flow to the windshield and side window HINTS ON CONTROLLING THE
air vents. In addition, the blower motor may
run at a slower speed until the engine warms
INTERIOR CLIMATE -
up. VEHICLES WITH: MANUAL
Note: If you select AUTO during hot TEMPERATURE CONTROL
temperatures and the inside of the vehicle
is hot, the system uses recirculated air to General Hints
maximize interior cooling. Blower motor
speed may also reduce until the air cools. Note: Prolonged use of recirculated air may
cause the windows to fog up.
Quickly Heating the Interior Note: You may feel a small amount of air
from the footwell air vents regardless of the
1. Press and release AUTO. air distribution setting.
2. Adjust the temperature function to the
Note: To reduce humidity build-up inside
setting you prefer.
your vehicle, do not drive with the system
Recommended Settings for switched off or with recirculated air always
Heating switched on.
Note: Do not place objects under the front
1. Press and release AUTO. seats as this may interfere with the airflow
2. Adjust the temperature function to the to the rear seats.
setting you prefer. Use 72°F (22°C) as
Note: Remove any snow, ice or leaves from
a starting point, then adjust the setting
the air intake area at the base of the
as necessary.
windshield.
Quickly Cooling the Interior Note: To improve the time to reach a
comfortable temperature in hot weather,
1. Press and release MAX A/C. drive with the windows open until you feel
Recommended Settings for cold air through the air vents.
Cooling Quickly Heating the Interior
1. Press and release AUTO. 1. Adjust the blower motor speed to the
2. Adjust the temperature function to the highest speed setting.
setting you prefer. Use 72°F (22°C) as 2. Adjust the temperature control to the
a starting point, then adjust the setting highest setting.
as necessary.
3. Direct air to the footwell air vents.
Defogging the Side Windows in
Cold Weather
1. Press and release defrost or maximum
defrost.
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Climate Control
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Climate Control
Setting the Rear Blower Motor Switching Rear Auto Mode On and
Speed Off
Press and release the button to
switch on rear automatic
operation, then set the
temperature.
E265389
E289989
Turn the control to set the temperature in Directing Air to the Overhead Air
the rear passenger compartment. Vents
Press and release the button to
E244097 direct airflow to the overhead air
vents.
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Climate Control
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Climate Control
HEATED REAR WINDOW Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
Press the button to clear the rear objects from entering the system. Running
window of thin ice and fog. The the system without a filter in place could
heated rear window turns off result in degradation or damage to the
after a short period of time. system.
Note: Make sure the engine is on before Replace the filter at regular intervals. See
operating the heated windows. Scheduled Maintenance (page 475).
Note: Do not use harsh chemicals, razor For additional cabin air filter information,
blades or other sharp objects to clean or or to replace the filter, see an authorized
remove decals from the inside of the heated dealer.
rear window. The vehicle warranty may not
cover damage to the heated rear window REMOTE START (IF EQUIPPED)
grid lines.
You can switch this feature on or off and
HEATED EXTERIOR MIRRORS adjust the settings using the information
display controls. See Information
When you switch the heated rear window Displays (page 114).
on, the heated exterior mirrors turn on. The climate control system adjusts the
Note: Do not remove ice from the mirrors interior temperature during remote start.
with a scraper or adjust the mirror glass You cannot adjust the climate control
when it is frozen in place. setting during remote start operation.
Note: Do not clean the mirror housing or Switch the ignition on to make
glass with harsh abrasives, fuel or other adjustments.
petroleum-based cleaning products. The Based on your remote start settings, the
vehicle warranty may not cover damage following vehicle-dependent features may
caused to the mirror housing or glass. or may not remain on after remote starting
your vehicle:
CABIN AIR FILTER • Climate controlled seats.
• Heated steering wheel.
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers • Heated mirrors.
the following benefits: • Heated rear window.
• It improves your driving comfort by • Windshield wiper de-icer.
reducing particle concentration. Note: For dual zone climate controlled
• It improves the interior compartment seats, the passenger seat setting defaults
cleanliness. to match the driver seat during remote start.
• It protects the climate control
components from particle deposits. Automatic Settings
You can locate the cabin air filter behind If Auto is on, the system sets the interior
the glove box. temperature to 72°F (22°C) and heats or
cools the vehicle interior as required to
achieve comfort.
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Climate Control
Last Settings
If Last Settings is on, the system uses the
settings last selected before you turned
off the vehicle.
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Seats
HEAD RESTRAINTS
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Seats
1. Adjust the seat backrest to an upright C Guide sleeve unlock and remove
driving or riding position. button.
2. Pivot the head restraint forward toward
D A fold button (If equipped).
your head to the desired position.
After the head restraint reaches the Removing the Head Restraint
forward-most tilt position, pivot it forward
again to release it to the rearward, un-tilted 1. Press and hold both C buttons.
position. 2. Pull the head restraint up.
Second Row Outermost Head Installing the Head Restraint
Restraints
Align the steel stems into the guide sleeves
The outermost head restraints are and push the head restraint down until it
non-adjustable, but you may be able to locks.
fold them rearward.
Note: Make sure the head restraint fold
button is facing the outermost side of the
seat.
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Seats
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adjustment
D Massage intensity increase Lumbar increase
E On and off -
*
The massage feature defaults to an 2. Choose the desired seat to adjust.
alternating massage mode with back 3. Press the + or - to adjust the lumbar
massage intensity adjustment. The lumbar intensity.
and bolster feature defaults to the middle To access and make adjustments to the
lumbar mode. massage setting:
**
Press C a second time to adjust the back 1. Press the Menu Settings icon > Vehicle
bolster. Press C a third time to adjust the >Multi-Contour Seat.
cushion bolster.
2. Choose the desired seat to adjust.
You can also adjust this feature through 3. Press Off, Low or High.
the touchscreen. When switched on, the
system displays directions for you to adjust
the lumbar settings in your seat or to set
the massage function.
To access and make adjustments to the
lumbar setting:
1. Press the Menu Settings icon > Vehicle
> Multi-Contour Seat.
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Seats
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Seats
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Seats
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Seats
Adjusting the Second Row Center With Second Row Bench Seats
Seat (If Equipped)
Note: Move this seat forward to keep a
child in a child restraint close to the front
seat occupants. Move the seat to the full
rearward position when it is occupied by
older children or adults, including children
in booster seats.
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Seats
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Seats
Heated Seats
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Garage Door Opener (If Equipped)
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Garage Door Opener (If Equipped)
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Garage Door Opener (If Equipped)
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3. Press and hold the function button you 1. Press and hold the outer two function
want to program for 2 seconds, then buttons simultaneously for
release. Repeat this step. Depending approximately 10 seconds until the
on your brand of garage door opener, indicator light above the buttons
you may need to repeat this sequence flashes rapidly.
a third time. 2. When the indicator light flashes,
release the buttons. You erased the
Gate Operator / Canadian
codes for all buttons.
Programming
Canadian radio-frequency laws require Reprogramming a Single Button
transmitter signals to “time-out” (or quit) To program a device to a previously trained
after several seconds of transmission – button, follow these steps:
which may not be long enough for
HomeLink to pick up the signal during 1. Press and hold the desired button. Do
programming. Similar to this Canadian law, NOT release the button.
some U.S. gate operators are designed to 2. The indicator light begins to flash after
“time-out” in the same manner. 20 seconds. Without releasing the
Note: If programming a garage door opener button, follow Step 1 in the
or gate operator, it is advised to unplug the Programming section.
device during the “cycling” process to For questions or comments, contact
prevent possible overheating. HomeLink at www.homelink.com,
1. Press and release, every two seconds, www.youtube.com/user/HomeLinkGentex
your hand-held transmitter until the or by calling the toll-free help line at
HomeLink indicator light changes to a 1-800-355-3515.
rapidly blinking or continuously on light.
2. Release the hand-held transmitter
button.
3. Continue programing HomeLink. See
In-Vehicle Programming, Step 4.
Erasing the Function Button Codes
Note: You cannot erase individual buttons.
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Garage Door Opener (If Equipped)
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
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Auxiliary Power Points
WARNING: Do not plug optional USB Ports and Power Points may be in the
electrical accessories into the cigar following locations:
lighter socket. Incorrect use of the cigar • On the lower instrument panel.
lighter can cause damage not covered • Inside the center console.
by the vehicle warranty, and can result
in fire or serious injury. • On the front of the center console.
• On the rear of the center console.
Note: When you switch the ignition on, you • In the cargo area.
can use the socket to power 12 volt • On the passenger side floor panel.
appliances with a maximum current rating
of 15 amps. • 3rd row on the quarter trim panels.
Note: If the power supply does not work Note: Some of the USB ports may not have
after you switch the ignition off, switch the data transfer capabilities.
ignition on. Note: Incorrect use of the USB ports can
Note: Do not hang any accessory from the cause damage not covered by the vehicle
accessory plug. warranty.
Note: Do not use the power point over the 110 Volt AC Power Point (If Equipped)
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps WARNING: Do not keep electrical
closed when not in use. devices plugged in the power point
whenever the device is not in use. Do not
Do not insert objects other than an
use any extension cord with the 110 volt
accessory plug into the power point. This
AC power point, since it will defeat the
damages the power point and may blow
safety protection design. Doing so may
the fuse.
cause the power point to overload due
Run the vehicle for full capacity use of the to powering multiple devices that can
power point. reach beyond the 150 watt load limit and
To prevent the battery from running out of could result in fire or serious injury.
charge:
Note: The power point turns off when you
• Do not use the power point longer than switch off the ignition, when the vehicle is
necessary when the vehicle is not not in accessory mode or when the battery
running. voltage drops below 11 volts.
• Do not leave devices plugged in
You can use the power point for electric
overnight or when you park your vehicle
devices that require up to 150 watts. It is
for extended periods.
on the rear of the center console.
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Auxiliary Power Points
WIRELESS ACCESSORY
CHARGER (IF EQUIPPED)
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Auxiliary Power Points
This device complies with Industry Canada Do not place metal objects, for example
licence-exempt RSS standard(s). remote controls, coins and candy
Operation is subject to: wrappers, on or near the charging area
• This device may not cause interference. when charging a device. Metal objects may
heat up and degrade the charging
• This device must accept any performance.
interference, including interference that
may cause undesired operation of the Note: The device controls the rate of
device. charge, or charging power. During charging,
the device and the charger may heat up, this
Note: Devices without built-in Qi wireless is normal. If the battery gets hotter than
charging receivers require an additional Qi usual, the charger may stop charging.
receiver or sleeve.
The charging area is on the
Note: For compatible devices with built-in center console or lower
Qi wireless charging capability, the charging E297549
instrument panel. See Center
performance may be affected if your device Console (page 172).
is in a case. It may be necessary to remove
the case to wirelessly charge your device. You can charge a device if the vehicle is
The system supports one Qi wireless on, when in accessory mode, or anytime
charging compatible device on the SYNC is on.
charging area. To begin charging, place the device on the
Keep the charging area clean and remove center of the charging surface with the
foreign objects prior to charging a device. charging side down. The charging stops
after your device reaches a full charge.
Do not place items with a magnetic strip,
for example passports, parking tickets or Note: If the system detects a foreign object
credit cards, near the charging area when or if the device is misaligned on the charging
charging a device. Damage may occur to area, a message appears in the display.
the magnetic strip. Note: Software and firmware updates may
affect device compatibility, including the
use of unofficial software or firmware. You
should verify charging functionality with your
specific devices when in your vehicle.
Wireless Charger Active Message on screen display This message appears when
or pop-up window. wireless charging begins.
Charging Terminated The system stops charging
your device if the system
Phone misaligned or object detects the phone is
between phone and charger Pop-up window.
misaligned, or a foreign
detected. Correct the condi- metal object is on the char-
tion to resume charging. ging surface.
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Storage Compartments
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Starting and Stopping the Engine
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Starting and Stopping the Engine
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Starting and Stopping the Engine
Vehicles with Keyless Start 3. With the key in this position, press the
brake pedal then press the push button
Note: Do not touch the accelerator pedal. ignition switch to switch the ignition on
Note: You must have your intelligent access and start your vehicle.
key in your vehicle in order to shift the
transmission out of park (P). Fast Restart
1. Fully depress the brake pedal. The fast restart feature allows you to
restart your vehicle within 20 seconds of
2. Press the push button ignition switch. switching it off, even if it does not detect
The system does not function if: a valid passive key.
• The passive key frequencies are Within 20 seconds of switching the engine
jammed. off, press the brake pedal and press the
• The key battery has no charge. push button ignition switch.
If you are unable to start your vehicle, do After 20 seconds, you can no longer start
the following: your vehicle if it does not detect a valid
passive key.
Once your vehicle starts, it remains running
until you press the push button ignition
switch, even if your vehicle does not detect
a valid passive key. If you open and close
a door while your vehicle is running, the
system searches for a valid passive key.
You cannot start your vehicle if the system
does not detect a valid passive key within
20 seconds.
Failure to Start
If you cannot start the engine after three
attempts, wait 10 seconds and follow this
procedure:
1. Fully depress the brake pedal.
2. Shift into park (P).
3. Fully press the accelerator pedal and
hold it there.
4. Start the engine.
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Starting and Stopping the Engine
display showing a timer counting down. If Note: The ignition, all electrical circuits and
you do not intervene within 30 seconds, all warning lamps and indicators will be
your vehicle shuts down. Another message turned off.
appears in the information display to
Note: If the engine is idling for 30 minutes,
inform you that your vehicle has shut down
the ignition and engine automatically shuts
to save fuel. Start your vehicle as normal.
down.
Automatic Engine Shutdown Override
Stopping the Engine When Your
Note: You cannot permanently switch off Vehicle is Moving
the automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle. WARNING: Switching off the
You can stop the shutdown, or reset the engine when your vehicle is still moving
timer, at any point before the 30-second results in a significant decrease in
countdown has expired by doing any of the braking assistance. Higher effort is
following: required to apply the brakes and to stop
your vehicle. A significant decrease in
• You can reset the timer by interacting steering assistance could also occur. The
with your vehicle, for example pressing steering does not lock, but higher effort
the brake or accelerator pedal. could be required to steer your vehicle.
• You can temporarily switch off the When you switch the ignition off, some
shutdown feature any time the ignition electrical circuits, for example airbags,
is on using the information display. See also turn off. If you unintentionally switch
Information Displays (page 114). The the ignition off, shift into neutral (N) and
feature only remains off for the current restart the engine.
ignition cycle.
• During the 30-second countdown, the Vehicles with an Ignition Key
system prompts you to press OK or
1. Shift into neutral and use the brakes to
RESET to temporarily switch the
bring your vehicle to a safe stop.
feature off for the current ignition cycle
only. 2. When your vehicle has stopped, shift
into park (P) and switch the ignition
Stopping the Engine When Your off.
Vehicle is Stationary 3. Apply the parking brake.
Vehicles with an Ignition Key Vehicles with Keyless Start
1. Shift into park (P). 1. Shift into neutral and use the brakes to
2. Switch the ignition off. bring your vehicle to a safe stop.
3. Apply the parking brake. 2. When your vehicle has stopped, shift
into park (P).
Vehicles with Keyless Start
3. Press and hold the push button ignition
1. Shift into park (P). switch, or press it three times within
two seconds.
2. Press the push button ignition switch.
4. Apply the parking brake.
3. Apply the parking brake.
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Starting and Stopping the Engine
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Unique Driving Characteristics
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Unique Driving Characteristics
• Hill descent control is not active. • The front defroster is turned to the Max
• You have not selected Tow haul, Sport, setting.
Sand or Mud/Rut modes. • When you shift into park (P), the engine
Note: Note when in Sport mode it can be will restart.
enabled by pressing the Auto-Start-Stop Any of the following conditions may result
button. in an automatic restart of the engine:
The green Auto-Start-Stop • You have increased the blower fan
indicator light on the instrument speed or changed the climate control
cluster will illuminate to indicate temperature.
when the automatic engine stop occurs. • You have an electrical accessory
turned on or plugged in.
If the instrument cluster is
equipped with a grey Note: You may notice that the climate seat
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Auto-Start-Stop indicator light, fan fluctuates during an automatic restart.
it illuminates when automatic engine stop
is not available due to one of the above Disabling Auto-Start-Stop
noted conditions not being met.
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Fuel and Refueling
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Fuel and Refueling
Some fuel stations, particularly those in • Fuels containing the octane booster
high altitude areas, offer fuels posted as additive, methylcyclopentadienyl
regular unleaded gasoline with an octane manganese tricarbonyl (MMT).
rating below 87. The use of these fuels • Leaded fuel, using leaded fuel is
could result in engine damage that will not prohibited by law.
be covered by the vehicle warranty.
The use of fuels with metallic compounds
For best overall vehicle and engine such as methylcyclopentadienyl
performance, premium fuel with an octane manganese tricarbonyl (commonly known
rating of 91 or higher is recommended. The as MMT), which is a manganese-based
performance gained by using premium fuel fuel additive, will impair engine
is most noticeable in hot weather as well performance and affect the emission
as other conditions, for example when control system.
towing a trailer. See Towing (page 275).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
FUEL FILLER FUNNEL
engine knocks heavily while using fuel with LOCATION
the recommended octane rating, contact
an authorized dealer to prevent any engine The fuel filler funnel is under the luggage
damage. compartment floor covering.
We recommend Top Tier detergent
gasolines, where available to help minimize RUNNING OUT OF FUEL
engine deposits and maintain optimal
vehicle and engine performance. For Running out of fuel can cause damage not
additional information, refer to covered by the vehicle Warranty.
www.toptiergas.com.
If your vehicle runs out of fuel:
Note: Use of any fuel for which the vehicle • Add a minimum of 1.3 gal (5 L) of fuel
was not designed can impair the emission to restart the engine.
control system, cause loss of vehicle
performance, and cause damage to the • You may need to switch the ignition
engine which may not be covered by the from off to on several times after
vehicle Warranty. refueling to allow the fuel system to
pump the fuel from the tank to the
Do not use: engine. When restarting, cranking time
• Diesel fuel. takes a few seconds longer than
• Fuels containing kerosene or paraffin. normal.
• Fuel containing more than 15% ethanol Note: If your vehicle is on a steep slope,
or E85 fuel. more fuel may be required.
• Fuels containing methanol. Filling a Portable Fuel Container
• Fuels containing metallic-based
additives, including manganese-based
compounds. WARNING: Flow of fuel through a
fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container.
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Fuel and Refueling
Use the following guidelines to avoid 1. Fully open the fuel filler door.
electrostatic charge build-up, which can 2. Fully insert the fuel filler funnel into the
produce a spark, when filling an fuel filler inlet.
ungrounded fuel container:
• Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.
WARNING: Do not insert the nozzle 3. Add fuel to your vehicle from the fuel
of a fuel container or an aftermarket container.
funnel into the fuel filler neck. This may
4. Remove the fuel filler funnel.
damage the fuel system filler neck or its
seal and cause fuel to run onto the 5. Fully close the fuel filler door.
ground. 6. Clean the fuel filler funnel and place it
back in your vehicle or correctly dispose
WARNING: Do not try to pry open of it.
or push open the capless fuel system
with foreign objects. This could damage Note: Extra funnels can be purchased from
the fuel system and its seal and cause an authorized dealer if you choose to
injury to you or others. dispose of the funnel.
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Fuel and Refueling
REFUELING
Refueling System Overview
A B
C
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Fuel and Refueling
Filling the Fuel Tank Keep a record for at least one month and
record the type of driving, for example city
For consistent results when refueling: or highway. This provides an accurate
• Turn the ignition off before fueling; an estimate of your vehicle’s fuel economy
inaccurate reading results if the engine under current driving conditions. Keeping
is left running. records during summer and winter shows
• Use the same fill rate how temperature impacts fuel economy.
(low-medium-high) each time the tank Conditions
is filled.
• Allow no more than one automatic • Heavily loading your vehicle reduces
shut-off when refueling. fuel economy.
Results are most accurate when the filling • Carrying unnecessary weight in your
method is consistent. vehicle may reduce fuel economy.
• Avoid adding accessories that increase
Calculating Fuel Economy aerodynamic drag to your vehicle such
as bug deflectors, car top carriers and
Your vehicle calculates fuel economy ski or bike racks.
figures through the trip computer average
fuel function. See Information Displays • Using fuel blended with alcohol may
(page 114). lower fuel economy.
The first 1,000 mi (1,500 km) of driving is • Fuel economy may decrease with lower
the break-in period of the engine. A more temperatures.
accurate measurement is obtained after • Fuel economy may decrease when
2,000 mi (3,000 km). driving short distances.
1. Completely fill the fuel tank and record • You will get better fuel economy when
the initial odometer reading. driving on flat terrain than when driving
on hilly terrain.
2. Each time you fill the fuel tank, record
the amount of fuel added.
3. After at least three fill ups, fill the fuel
tank and record the current odometer
reading.
4. Subtract your initial odometer reading
from the current odometer reading.
To calculate L/100 km (liters per 100
kilometers) fuel consumption, multiply the
liters used by 100, then divide by kilometers
traveled. To calculate MPG (miles per
gallon) fuel consumption, divide miles
traveled by gallons used.
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Engine Emission Control
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Engine Emission Control
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Engine Emission Control
Illumination of the service engine soon 1. Your vehicle has run out of fuel—the
indicator, charging system warning light or engine may misfire or run poorly.
the temperature warning light, fluid leaks, 2. Poor fuel quality or water in the
strange odors, smoke or loss of engine fuel—the engine may misfire or run
power could indicate that the emission poorly.
control system is not working properly.
3. The fuel fill inlet may not have closed
An improperly operating or damaged properly. See Refueling (page 185).
exhaust system may allow exhaust to
4. Driving through deep water—the
enter the vehicle. Have a damaged or
electrical system may be wet.
improperly operating exhaust system
inspected and repaired immediately. You can correct these temporary
malfunctions by filling the fuel tank with
Do not make any unauthorized changes to
good quality fuel, properly closing the fuel
your vehicle or engine. By law, vehicle
fill inlet or letting the electrical system dry
owners and anyone who manufactures,
out. After three driving cycles without these
repairs, services, sells, leases, trades
or any other temporary malfunctions
vehicles, or supervises a fleet of vehicles
present, the service engine soon indicator
are not permitted to intentionally remove
should stay off the next time you start the
an emission control device or prevent it
engine. A driving cycle consists of a cold
from working. Information about your
engine startup followed by mixed city and
vehicle’s emission system is on the Vehicle
highway driving. No additional vehicle
Emission Control Information Decal
service is required.
located on or near the engine. This decal
also lists engine displacement. If the service engine soon indicator remains
on, have your vehicle serviced at the first
Please consult your warranty information
available opportunity. Although some
for complete details.
malfunctions detected by the OBD-II may
On-Board Diagnostics (OBD-II) not have symptoms that are apparent,
continued driving with the service engine
Your vehicle has a computer known as the soon indicator on can result in increased
on-board diagnostics system (OBD-II) that emissions, lower fuel economy, reduced
monitors the engine’s emission control engine and transmission smoothness and
system. The system protects the lead to more costly repairs.
environment by making sure that your
vehicle continues to meet government Readiness for Inspection and
emission standards. The OBD-II system Maintenance (I/M) Testing
also assists a service technician in properly
Some state and provincial and local
servicing your vehicle.
governments may have
When the service engine soon Inspection/Maintenance (I/M) programs
indicator illuminates, the OBD-II to inspect the emission control equipment
system has detected a on your vehicle. Failure to pass this
malfunction. Temporary malfunctions may inspection could prevent you from getting
cause the service engine soon indicator to a vehicle registration.
illuminate. Examples are:
If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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Engine Emission Control
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Transmission
3. When you finish driving, come to a Your vehicle has a feature that shifts into
complete stop. park (P) when any of the following
4. Move the transmission selector to park conditions occur:
(P). • You turn the vehicle off.
The instrument cluster displays the current • You open the driver door with your
gear. seatbelt unlatched and the vehicle
stopped.
Park (P) • You unlatch your seatbelt when the
With the transmission in park (P), your driver door is open and the vehicle
vehicle locks the transmission and stopped.
prevents the wheels from turning. Always If you turn your vehicle off when moving,
come to a complete stop before putting your vehicle first shifts into neutral (N) until
your vehicle into and out of park (P). it comes to a complete stop and then shift
On a console shifter, when you switch the into park (P) automatically.
ignition off, your vehicle shifts into park (P). Note: If you have waited an extended
If you switch the ignition off when the period of time, 2-15 minutes before starting
vehicle is moving, it first shifts into neutral your vehicle, unlatching your seatbelt can
(N) until it comes to a complete stop. Your cause this feature to turn on, even with the
vehicle then shifts into park (P) driver door closed.
automatically.
Note: This feature may not work properly
The electric parking brake may apply when if the door ajar switch is malfunctioning. If
you shift to park (P) without the brake your door ajar indicator does not illuminate
pedal fully pressed. The electric parking when you open the driver door or the
brake applies when you shift to park (P) indicator illuminates with the driver door
on large slopes. The electric parking brake closed, see your authorized dealer.
releases with the drive away release
function or manually as described in the Reverse (R)
Releasing the Electric Parking Brake
section. See Electric Parking Brake With the selector in reverse (R), your
(page 210). vehicle moves backward. Always come to
a complete stop before shifting into and
Automatic Return to Park - Console out of reverse (R).
Shifter
Neutral (N)
Note: This feature does not operate when
your vehicle is in Stay in Neutral mode or With the selector in neutral (N), you can
neutral tow. start your vehicle and it is free to roll. Hold
the brake pedal down when in this position.
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Transmission
Manual (M)
WARNING: When doing this With the transmission selector in manual
procedure, you need to take the (M) or by placing the shifter column into
transmission out of park (P) which the manual position, you can change gears
means your vehicle can roll freely. To up or down as preferred. By pushing the
avoid unwanted vehicle movement, manual (M) button, you have control of
always fully apply the parking brake prior selecting the gear you desire using the +
to doing this procedure. Use wheels and - buttons on the transmission selector.
chocks if appropriate.
Tow/Haul Mode
1. Do not press the brake pedal. Press the
Start/Stop button.
2. Fully press down on the brake pedal. WARNING: Do not use tow/haul
Keep the brakes applied through step when the road surface is slippery. Failure
6. to follow this instruction could result in
the loss of control of your vehicle.
3. Press the accelerator pedal to the floor
and hold through step 6. With Column Shifter
4. Rotate transmission selector to Neutral
To activate tow haul for the
(N) and press the manual (M) button. E246592
column shifter, press the button
5. Press and release the push to start on the gearshift lever to cycle through the
button, the transmission needs a available drive modes until you can select
minimum of 2 seconds to exit park. tow haul mode. See Drive Control (page
6. When neutral (N) displays, you can 261). The tow haul indicator light
release the brake and accelerator illuminates in the instrument cluster when
pedals. the system is active.
To exit Stay in Neutral mode, select a With Console Shifter
different gear. To activate tow haul, press the drive
A message appears in your information modes button or rotate the dial, to cycle
display screen when your vehicle has through the available drive modes until you
entered Stay in Neutral mode. can select tow haul mode. See Drive
Control (page 261). The tow haul indicator
Drive (D) light illuminates in the instrument cluster
when the system is active.
Drive (D) is the normal driving position for
the best fuel economy. The overdrive
function allows automatic upshifts and
downshifts through gears one through ten.
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Transmission
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Transmission
E253438
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Four-Wheel Drive (If Equipped)
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Four-Wheel Drive (If Equipped)
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Four-Wheel Drive (If Equipped)
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Four-Wheel Drive (If Equipped)
The differences that make your vehicle so The transfer case supples power to all four
versatile also make it handle differently wheels. On four-wheel drive vehicles, the
than an ordinary passenger car. transfer case allows you to select different
Maintain steering wheel control at all 4WD modes when necessary. You can find
times, especially in rough terrain. Since information on transfer case operation and
sudden changes in terrain can result in shifting procedures in this chapter. You can
abrupt steering wheel motion, make sure find information on transfer case
you grip the steering wheel from the maintenance in the Maintenance chapter.
outside. Do not grip the spokes. You should become thoroughly familiar
with this information before you operate
Drive cautiously to avoid vehicle damage your vehicle.
from concealed objects such as rocks and
stumps. Four-wheel drive, when you select a 4WD
mode, uses all four wheels to power your
You should either know the terrain or vehicle. This increases traction, enabling
examine maps of the area before driving. you to drive over terrain and road
Map out your route before driving in the conditions that a conventional two-wheel
area. To maintain steering and braking drive vehicle cannot.
control of your vehicle, you must have all
four wheels on the ground and they must Basic Operating Principles
be rolling, not sliding or spinning.
• Drive slower in strong crosswinds which
Driving Off-Road With Truck and can affect the normal steering
Utility Vehicles characteristics of your vehicle.
• When driving your vehicle on surfaces
Note: On some models, the initial shift from made slippery by loose sand, water,
two-wheel drive to four-wheel drive when gravel, snow or ice proceed with care.
your vehicle is moving can cause some
momentary clunk and ratcheting sounds. • Do not use 4H or 4L on dry, hard
This is the front drivetrain coming up to surfaced roads. Doing so can produce
speed and the automatic locking hubs excessive noise, increase tire wear and
engaging and is not cause for concern. may damage drive components. 4H or
4L modes are only for consistently
Note: Your vehicle may have a front air dam slippery or loose surfaces.
that can become damaged, due to reduced
ground clearance, when taking your vehicle If Your Vehicle leaves the Road
off-road. You may remove this air dam by
removing eight bolts. If your vehicle leaves the road, reduce your
vehicle speed and avoid severe braking.
Four-wheel drive vehicles are specially When your vehicle speed decreases, ease
equipped for driving on sand, snow, mud your vehicle back onto the road. Do not
and rough terrain and have operating turn the steering wheel sharply when
characteristics that are somewhat returning your vehicle to the road.
different from conventional vehicles, both
on and off the road. It may be safer to stay on the shoulder of
the road and slow down gradually before
returning to the road. You may lose control
if you do not slow down or if you turn the
steering wheel too sharply or abruptly.
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Four-Wheel Drive (If Equipped)
It may be less risky to strike small objects, When driving at slow speeds in deep sand
such as freeway reflectors, with minor under high outside temperatures, use a low
damage to your vehicle rather than gear when possible. Low gear operation
attempt a sudden return to the road which maximizes the engine and transmission
could cause your vehicle to slide sideways cooling capability.
out of control or roll over. Remember, your
Avoid driving at excessive speeds, this
safety and the safety of others should be
causes vehicle momentum to work against
your primary concern.
you and your vehicle could become stuck
Emergency Maneuvers to the point that assistance may be
required from another vehicle. Remember,
In an unavoidable emergency situation you may be able to back out the way you
where a sudden sharp turn must be made, came if you proceed with caution.
remember to avoid over-driving your
vehicle, for example, turn the steering Mud and Water
wheel only as rapidly and as far as required
to avoid the emergency. Excessive steering Mud
can result in loss of vehicle control. Apply Be cautious of sudden changes in vehicle
smooth pressure to the accelerator pedal speed or direction when you are driving in
or brake pedal when changes in vehicle mud. Even four-wheel drive vehicles can
speed are required. Avoid abrupt steering, lose traction in slick mud. If your vehicle
acceleration and braking. This could result does slide, steer in the direction of the slide
in an increased risk of vehicle roll over, loss until you regain control of your vehicle.
of vehicle control and personal injury. Use
all available road surface to bring your After driving through mud, clean off residue
vehicle to a safe direction of travel. stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
In the event of an emergency stop, avoid driveshafts can cause an imbalance that
skidding the tires and do not attempt any could damage drive components.
sharp steering wheel movements.
Water
If your vehicle goes from one type of
surface to another, for example, from If you must drive through high water, drive
concrete to gravel, there is a change in the slowly. Traction or brake capability may
way your vehicle responds to a maneuver, be limited.
for example, steering, acceleration or
braking. When driving through water, determine the
depth and avoid water higher than the
Sand bottom of the hubs. If the ignition system
gets wet, your vehicle may stall.
When driving over sand, try to keep all four
wheels on the most solid area of the trail. Once through water, always try the brakes.
Avoid reducing the tire pressures but shift Wet brakes do not stop your vehicle as
to a lower gear and drive steadily through effectively as dry brakes. Drying improves
the terrain. Apply the accelerator slowly by applying light pressure to the brake
and avoid excessive wheel slip. pedal when slowly moving.
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Four-Wheel Drive (If Equipped)
Note: Avoid turning on steep slopes or Descend a hill in the same gear you would
hills. A danger lies in losing traction, slipping use to climb up the hill to avoid excessive
sideways and possible vehicle roll over. brake application and brake overheating.
Whenever driving on a hill, determine Do not descend in neutral. Disengage
beforehand the route you want to use. Do overdrive or move the transmission
not drive over the crest of a hill without selector lever to a lower gear. When
seeing what conditions are on the other descending a steep hill, avoid sudden hard
side. Do not drive in reverse over a hill braking as you could lose control. The front
without the aid of an observer. wheels have to be turning in order to steer
When climbing a steep slope or hill, start your vehicle.
in a lower gear rather than downshifting to If your vehicle has anti-lock brakes, apply
a lower gear from a higher gear once the the brakes steadily. Do not pump the
ascent has started. This reduces strain on brakes.
the engine and the possibility of stalling.
If your vehicle stalls, do not try to turn Driving on Snow and Ice
around because this could cause vehicle
roll over. It is better to reverse back to a
safe location. WARNING: If you are driving in
slippery conditions that require tire
Apply just enough power to the wheels to chains or cables, then it is critical that
climb the hill. Too much power can cause you drive cautiously. Keep speeds down,
the tires to slip, spin or lose traction, allow for longer stopping distances and
resulting in loss of vehicle control. avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
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Four-Wheel Drive (If Equipped)
Four-wheel drive vehicles have advantages Note: Do not rock your vehicle for more
over two-wheel drive vehicles in snow and than a minute, damage to the transmission
ice but can skid like any other vehicle. and tires may occur or the engine may
Should you start to slide when driving on overheat.
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain Parking
control.
Avoid sudden applications of power and WARNING: If the parking brake is
quick changes of direction on snow and fully released, but the brake warning
ice. Apply the accelerator slowly and lamp remains illuminated, the brakes
steadily when starting from a full stop. may not be working properly. Have your
Avoid sudden braking. Although a vehicle checked as soon as possible.
four-wheel drive vehicle may accelerate
better than a two-wheel drive vehicle in WARNING: Always fully apply the
snow and ice, it does not stop any faster parking brake. Make sure you shift into
as braking occurs at all four wheels. Do not park (P) for vehicles with an automatic
become overconfident as to road transmission. Switch the ignition off and
conditions. remove the key whenever you leave your
vehicle.
Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and On some four-wheel drive vehicles, when
consider using one of the lower gears. In the transfer case is in the neutral (N)
emergency stopping situations, apply the position, the engine and transmission
brake steadily. Do not pump the brake disconnect from the rest of the driveline.
pedal. See Hints on Driving With Therefore, your vehicle is free to roll even
Anti-Lock Brakes (page 209). if it is parked. Do not leave your vehicle
unattended with the transfer case in the
If Your Vehicle Gets Stuck In Mud or neutral (N) position. Always set the parking
Snow brake fully and turn off the ignition when
leaving your vehicle.
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Four-Wheel Drive (If Equipped)
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Rear Axle
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Brakes
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Brakes
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Brakes
E267156
Push the switch downward. Releasing the Electric Parking
Brake if the Vehicle Battery is
Running Out of Charge
The red warning lamp turns off.
Connect a booster battery to the vehicle
E270480 battery to release the electric parking brake
if the vehicle battery is running out of
charge. See Jump Starting the Vehicle
(page 304).
If it remains illuminated or flashes, the
system has malfunctioned. Have your HILL START ASSIST
vehicle checked as soon as possible.
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Brakes
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Traction Control
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Stability Control
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Stability Control
B
A
A B A
E72903
momentarily
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Stability Control
seconds at
vehicle speed
under 35 mph
(56 km/h)
Vehicle speed Illuminated Enabled Enabled
1
Disabled
1
exceeds 35 mph
(56 km/h) after
button is
pressed and
held for more
than 5 seconds
Button pressed Not illuminated Enabled Enabled Enabled
again after
deactivation
Button not Illuminated Disabled Disabled Disabled
4
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Hill Descent Control (If Equipped)
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Parking Aids
WARNING: The system may not You can turn the system on or
detect small or moving objects, off by pressing the parking aid
E139213 button. If your vehicle does not
particularly those close to the ground.
have a parking aid button, the system can
be switched off through the information
Note: Certain add-on devices installed
display menu or from the pop-up message
around the bumper or fascia may create
that appears once you shift the
false beeps. For example, large trailer
transmission into reverse (R). See General
hitches, bike or surfboard racks, license plate
Information (page 114).
brackets, bumper covers or any other device
that may block the normal detection zone If a fault is present in the system, a warning
of the system. message appears in the information
Note: Keep the sensors, located on the display and does not allow you to switch
bumper or fascia, free from snow, ice and the system on. See Information
large accumulations of dirt. If the sensors Messages (page 123).
are covered, the system’s accuracy can be If a sensor is blocked and cannot function,
affected. Do not clean the sensors with the system becomes disabled and a
sharp objects. warning message appears in the
Note: If your vehicle sustains damage to information display. The system returns to
the bumper or fascia, leaving it misaligned a normal state once the blockage is
or bent, the sensing zone may be altered cleared.
causing inaccurate measurement of
obstacles or false alarms. See your
authorized technician.
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Parking Aids
REAR PARKING AID (IF EQUIPPED) A warning tone sounds when your vehicle
approaches an object. As your vehicle
moves closer to an object, the rate of the
tone increases. The warning tone
WARNING: The system may not continuously sounds when an object is 12 in
detect objects with surfaces that absorb (30 cm) or less from the center of the rear
reflection. Always drive with due care bumper.
and attention. Failure to take care may
result in a crash. Note: There is a decreased coverage area
at the outer corners.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
Note: Keep the sensors free from snow, ice The sensor coverage area is up to 70 in
and large accumulations of dirt. (180 cm) from the rear bumper.
Note: Do not cover up the sensors. If the system detects a fault, a warning
Note: Do not clean the sensors with sharp message appears in the information
objects. display.
Note: If your vehicle sustains damage The system detects large objects when
leaving the sensors misaligned, this may you shift into reverse (R) and any of the
cause inaccurate measurements or false following occur:
alerts. • Your vehicle is moving backward at low
Note: Some accessories, for example large speed.
trailer hitches or bike or surfboard racks can • Your vehicle is stationary but an object
cause reduced performance or false alerts. is approaching the rear of your vehicle
at low speed.
The sensors are on the rear bumper.
• Your vehicle is moving backward at low
The sensors are active when the speed and an object is moving toward
transmission is in reverse (R) and the your vehicle, for example another
vehicle speed is less than 3 mph (5 km/h). vehicle at low speed.
When the parking aid system sounds a
tone, the audio system may reduce the set
volume.
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Parking Aids
If your vehicle remains stationary for two FRONT PARKING AID (IF EQUIPPED)
seconds the audible warning turns off. If
your vehicle moves backward the tone
sounds again.
WARNING: The system may not
Note: If the detected object is 12 in (30 cm) detect objects with surfaces that absorb
or less from the rear bumper, the audible reflection. Always drive with due care
warning does not turn off. and attention. Failure to take care may
result in a crash.
Object Distance Indicator (If Equipped)
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
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Parking Aids
A warning tone sounds when your vehicle Object Distance Indicator (If Equipped)
approaches an object. As your vehicle
moves closer to an object, the rate of the
tone increases. The warning tone
continuously sounds when an object is 12 in
(30 cm) or less from the front bumper.
Note: There is a decreased coverage area
at the outer corners.
The system turns off when the vehicle
speed reaches 5 mph (8 km/h).
E190459
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Parking Aids
When you shift into neutral (N), the system Note: Keep the sensors free from snow, ice
only provides visual indication if your and large accumulations of dirt.
vehicle is moving at a speed of Note: Do not cover up the sensors.
approximately 5 mph (8 km/h) or below,
for example, your vehicle is moving on a Note: Do not clean the sensors with sharp
slope, and the system detects an object objects.
moving toward your vehicle. When you Note: If your vehicle sustains damage
stop your vehicle, visual indication stops leaving the sensors misaligned, this may
after four seconds. cause inaccurate measurements or false
alerts.
SIDE SENSING SYSTEM (IF The system may not function if:
EQUIPPED) • You switch the ignition on, off and back
on within a few seconds.
• Your vehicle remains stationary for over
WARNING: The system may not two minutes.
detect objects with surfaces that absorb • The anti-lock brake system activates.
reflection. Always drive with due care • The traction control system activates.
and attention. Failure to take care may
result in a crash. Note: If you switch traction control off, the
side sensing system also turns off.
WARNING: The system may not Note: Some accessories, for example large
detect small or moving objects, trailer hitches or bike or surfboard racks can
particularly those close to the ground. cause reduced performance or false alerts.
WARNING: To help avoid personal To reinitialize the system, you may have to
injury, always use caution when in drive your vehicle approximately 10 ft
reverse (R) and when using the sensing (3 m).
system.
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Parking Aids
When the system detects an object within When you shift into reverse (R), the system
the coverage area and the driving path of provides audible warnings and a visual
your vehicle, an audible warning sounds. indication when detected objects are
As your vehicle moves closer to the object, within 24 in (60 cm) and are inside the
the rate of the tone increases. driving path of your vehicle. When you stop
your vehicle, the audible warnings turn off
Note: The system does not detect an object
after two seconds.
that is moving toward the side of your
vehicle, for example another vehicle moving When you shift into any forward gear, the
at low speed, if it does not pass a front or system provides audible warnings and a
rear sensor. visual indication when your vehicle is
moving at a speed of approximately 5 mph
Object Distance Indicator (If Equipped) (8 km/h) or below and the system detects
an object within the detection zone. When
you stop your vehicle, the audible warnings
turn off after two seconds and the visual
indication turns off after four seconds.
When you shift into neutral (N), the system
only provides a visual indication if your
vehicle is moving at a speed of
approximately 5 mph (8 km/h) or below.
For example, your vehicle is moving on a
slope, and the system detects an object
moving toward your vehicle. When you
stop your vehicle, the visual indication
turns off after four seconds.
If the system is not available, the side
distance indicator blocks do not display.
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Parking Aids
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Parking Aids
If your vehicle is parked and after you When the vehicle speed is less than
switch the ignition on, you can use the 22 mph (35 km/h), the system scans both
information display to toggle through the sides of your vehicle for an available
modes. Press the button to switch the parking space. A message and a graphic
system on and open the system menu in appear in the information display to
the information display. indicate the system is searching for a
parking space. Use the direction indicator
Note: If your vehicle is parked, the default
lever to search for a parking space on the
mode is parallel park out assist. However,
driver or passenger side of your vehicle.
if you did not use active park assist to
parallel park your vehicle, use the Note: The system scans both sides of your
information display to select park out assist. vehicle and offers parking spaces one side
at a time if you do not use the direction
Note: You can repeatedly press the active
indicator.
park assist button to toggle through the
modes only after moving your vehicle Note: The system defaults to the passenger
approximately 33 ft (10 m). side if you do not use the direction indicator.
To toggle through the modes, use the
buttons on the information display to
select the following:
• Parallel parking.
• Perpendicular parking. E130107
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Parking Aids
Note: If the vehicle speed is greater than Deactivating Active Park Assist
approximately 22 mph (35 km/h), the
You can manually deactivate the system
system shows a message to instruct you to
by:
reduce the vehicle speed.
• Pressing the Active Park Assist button
Automatically Steering into a Parallel during an active maneuver.
Parking Space • Grabbing the steering wheel during an
When you shift into reverse (R), with your active maneuver.
hands off the steering wheel and nothing • Driving above 22 mph (35 km/h) for 30
obstructing its movement, your vehicle seconds when searching for a parking
steers itself into the space. The system space.
displays instructions to move your vehicle • Driving above 31 mph (50 km/h).
backward and forward in the space.
• Driving above 6 mph (9 km/h) during
Note: If the vehicle speed exceeds an active maneuver.
approximately 6 mph (9 km/h), you
interrupt the maneuver, or the system • Switching the traction control system
switches off, you must take full control of off.
your vehicle. Certain vehicle conditions may also
Note: If the system detects an object is very deactivate the system, for example:
close to your vehicle and it may be unsafe • The traction control system activates
to continue the maneuver, it may instruct or fails.
you to stop your vehicle. The system may • The anti-lock brake system activates
not provide any further instruction. Steering or fails.
assistance continues to operate but you
must decide if it is safe to continue the If the system malfunctions, a message
maneuver. appears and a tone sounds. Have your
vehicle checked as soon as possible.
Perpendicular Parking
The system detects available
perpendicular parking spaces and steers
E130108
your vehicle into the space. You control the
When you believe your vehicle is correctly accelerator, gearshift and brakes. The
parked, or a solid tone sounds and an system visually and audibly guides you into
information message appears, bring your a perpendicular parking space.
vehicle to a complete stop. Press the button twice to search
When the Active Park Assist maneuver is for a parking space.
E146186
complete, a tone sounds and an
information message appears.
Note: You are responsible for checking how
your vehicle is parked and making any
necessary corrections before leaving your
vehicle.
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Parking Aids
When the vehicle speed is less than 19 mph Note: If the vehicle speed is greater than
(30 km/h), the system scans both sides of approximately 19 mph (30 km/h), the
your vehicle for an available parking space. system shows a message to instruct you to
A message and a graphic appear in the reduce the vehicle speed.
information display to indicate the system
is searching for a parking space. Use the Automatically Steering into a
direction indicator lever to search for a Perpendicular Parking Space
parking space on the driver or passenger When you shift into reverse (R), with your
side of your vehicle. hands off the steering wheel and nothing
Note: The system scans both sides of your obstructing its movement, your vehicle
vehicle and offers parking spaces one side steers itself into the space. The system
at a time if you do not use the direction displays instructions to move your vehicle
indicator. backward and forward in the space.
Note: The system defaults to the passenger Note: If the vehicle speed exceeds
side if you do not use the direction indicator. approximately 6 mph (9 km/h), you
interrupt the maneuver, or the system
switches off, you must take full control of
your vehicle.
Note: If the system detects an object is very
close to your vehicle and it may be unsafe
E186193
to continue the maneuver, it may instruct
Drive your vehicle approximately 3 ft (1 m) you to stop your vehicle. The system may
and perpendicular to the other parked not provide any further instruction. Steering
vehicles when searching for a parking assistance continues to operate but you
space. must decide if it is safe to continue the
maneuver.
Note: If you drive your vehicle less than 2 ft
(0.5 m) or greater than 5 ft (1.5 m) away
from other parked vehicles, the system may
not be able to detect an available parking
space.
When the system detects a suitable space,
a message displays and a tone sounds.
Stop your vehicle and follow the onscreen
instructions. If your vehicle is moving very
slowly, you may have to move forward a
short distance before the system is ready
to park.
E186191
Note: You must observe that the space the
system selects remains clear of obstructions When you believe your vehicle is correctly
at all times during the maneuver. parked, or a solid tone sounds and an
Note: The system always offers the last information message appears, bring your
detected parking space. For example, if your vehicle to a complete stop.
vehicle detects multiple spaces when you
are driving, it offers the last one.
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When the active park assist maneuver is Press the button once when your
complete, a tone sounds and a message vehicle is stationary in a parallel
E146186
appears. parking space.
Note: You are responsible for checking how Note: If you did not use active park assist
your vehicle is parked and making any to parallel park your vehicle, pressing the
necessary corrections before leaving your button once selects parallel park. You must
vehicle. use the information display to select park
out assist.
Deactivating Active Park Assist
The system displays a message instructing
You can manually deactivate the system you to switch a direction indicator on. Use
by: the direction indicator to select which side
• Pressing the Active Park Assist button of your vehicle you want to exit the parking
during an active maneuver. space. The system displays instructions to
move your vehicle backward and forward
• Grabbing the steering wheel during an in the space.
active maneuver.
• Driving above 19 mph (30 km/h) for 30 Note: If the system detects an object is very
seconds when searching for a parking close to your vehicle and it may be unsafe
space. to continue the maneuver, it may instruct
you to stop your vehicle. The system may
• Driving above 31 mph (50 km/h). not provide any further instruction. Steering
• Driving above 6 mph (9 km/h) during assistance continues to operate but you
an active maneuver. must decide if it is safe to continue the
• Switching the traction control system maneuver.
off.
Certain vehicle conditions may also
deactivate the system, for example:
• The traction control system activates
or fails.
E188012
• The anti-lock brake system activates After the system directs your vehicle to a
or fails. position where you can exit the parking
space in a forward movement, a message
If the system malfunctions, a message appears instructing you to take full control
appears and a tone sounds. Have your of your vehicle. Generally, hand-over is
vehicle checked as soon as possible. when your vehicle is still inside the parking
space.
Parallel Park Out Assist
Note: Parallel Park Out Assist may not be
The system steers your vehicle out of a available when the clearance to the front
parallel parking space. You control the or the rear of your vehicle is too small.
accelerator, gearshift and brakes. The
system visually and audibly guides you out Note: If the vehicle speed exceeds
of a parallel parking space. approximately 6 mph (9 km/h), you
interrupt the maneuver, or the system
Note: This system is not intended to assist switches off, you must take full control of
when exiting a perpendicular parking space. your vehicle.
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Troubleshooting
The system does not search for You may have switched the traction control off.
a parking space.
The transmission is in reverse (R). Your vehicle must
be moving forward to be able to detect a parking space.
The system does not offer a The sensors may be blocked. For example, snow, ice
parking space. or dirt buildup. Blocked sensors can affect how the
system functions.
There is not enough room in the parking space for your
vehicle to safely park.
There is not enough space for the parking maneuver on
the opposite side of the parking space.
The parking space is more than 5 ft (1.5 m) or less than
2 ft (0.5 m) away.
The vehicle speed is greater than 22 mph (35 km/h)
for parallel parking or greater than 19 mph (30 km/h)
for perpendicular parking.
You recently disconnected or replaced the battery. After
you reconnect the battery you must drive your vehicle
on a straight road for a short period of time.
The system does not correctly Your vehicle is rolling in the opposite direction of the
position your vehicle in a current transmission position. For example, rolling
parking space. forward when in reverse (R).
An irregular curb along the parking space prevents the
system from correctly aligning your vehicle.
Vehicles or objects bordering the space may not be
correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained.
For example, not inflated correctly, improper size, or of
different sizes.
A repair or alteration changes the detection capabilities.
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Active guidelines are only shown with fixed The system will provide an image of your
guidelines. To use active guidelines, turn vehicle and the sensor zones. The zones
the steering wheel to point the guidelines will highlight green, yellow and red when
toward an intended path. If you change the parking aid sensors detect an object in
the steering wheel position while reversing, the coverage area.
your vehicle might deviate from the original
intended path. Manual Zoom
The fixed and active guidelines fade in and
out depending on the steering wheel
WARNING: When manual zoom is
position. The active guidelines do not
on, the full area behind your vehicle may
display when the steering wheel position
not show. Be aware of your surroundings
is straight.
when using the manual zoom feature.
Always use caution while reversing.
Objects in the red zone are closest to your Note: Manual zoom is only available when
vehicle and objects in the green zone are the transmission is in reverse (R).
farther away. Objects are getting closer to
your vehicle as they move from the green Note: When you enable manual zoom, only
zone to the yellow or red zones. Use the the centerline is shown.
side view mirrors and rear view mirror to Selectable settings for this feature are
get better coverage on both sides and rear Zoom in (+) and Zoom out (-). Press the
of the vehicle. symbol in the camera screen to change the
view. The default setting is Zoom OFF.
Obstacle Distance Indicator (If
This allows you to get a closer view of an
Equipped)
object behind your vehicle. The zoomed
image keeps the bumper in the image to
provide a reference. The zoom is only
active while the transmission is in reverse
(R).
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Front Camera
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Cruise Control
The cruise controls are on the steering Changing the Set Speed
wheel. See Cruise Control (page 89).
Press and release the button to
Switching Cruise Control On increase the set speed in small
increments.
Press the button.
Press and hold the button to accelerate.
E265296 Release the button when you reach your
preferred speed.
Switching Cruise Control Off
Press and release the button to
Press the button when the decrease the set speed in small
system is in standby mode. increments.
E265297
The system also turns off when you switch Press and hold the button to decelerate.
the ignition off. Release the button when you reach your
preferred speed.
Note: The set speed erases when you
switch the system off. Note: If you accelerate by pressing the
accelerator pedal, the set speed does not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
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Following a Vehicle
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Cruise Control
Your vehicle maintains a consistent gap Press and release to increase the
from the vehicle ahead until: gap distance.
E263696
• The vehicle in front of you accelerates
to a speed above the set speed.
• The vehicle in front of you moves out
of the lane you are in.
• You set a new gap distance.
The system applies the brakes to slow your
vehicle to maintain a safe gap distance
from the vehicle in front. The system only
E255686
applies limited braking. You can override
the system by applying the brakes. The selected gap appears in the
If the system determines that its maximum information display as shown by the bars
braking level is not sufficient, an audible in the image.
warning sounds, a message appears in the Note: The gap setting is time dependent
information display and an indicator and therefore the distance adjusts with your
flashes when the system continues to vehicle speed.
brake. Take immediate action.
Note: It is your responsibility to select a gap
appropriate to the driving conditions.
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WARNING: If you override the Note: The system remembers the set
system by pressing the accelerator speed.
pedal, it does not automatically apply
the brakes to maintain a gap from any Resuming the Set Speed
vehicle ahead. Press and release the button.
When you press the accelerator pedal, you E265299
override the set speed and gap distance.
Your vehicle speed returns to the
Use the accelerator pedal previously set speed and gap setting. The
normally to intentionally exceed set speed displays continuously in the
E144529
the set speed limit. information display when the system is
active.
When you override the system, the green
indicator light illuminates and the vehicle Note: Only use resume if you are aware of
image does not appear in the information the set speed and intend to return to it.
display.
Automatic Cancellation
The system resumes operation when you
release the accelerator pedal. The vehicle Automatic cancellation can also occur
speed decreases to the set speed, or a when:
lower speed if following a slower vehicle. • The tires lose traction.
Changing the Set Speed • You apply the parking brake.
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Detection Issues
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WARNING: On rare occasions,
detection issues can occur due to the
road infrastructures, for example bridges,
tunnels and safety barriers. In these
cases, the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required.
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The surface of the radar is dirty or Clean the grille surface in front of the radar
obstructed. or remove the object causing the obstruc-
tion.
The surface of the radar is clean but the Wait a short time. It may take several
message remains in the display. minutes for the radar to detect that it is free
from obstruction.
Heavy rain or snow is interfering with the Do not use the system in these conditions
radar signals. because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the Do not use the system in these conditions
road may interfere with the radar signals. because it may not detect any vehicles
ahead.
You are in a desert or remote area with no Wait a short time or switch to normal cruise
other vehicles and no roadside objects. control.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. A false blocked condition either self clears, or clears after you restart your
vehicle.
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Driving Aids
DRIVER ALERT (IF EQUIPPED) Note: Keep the windshield free from
obstructions. For example, bird droppings,
insects and snow or ice.
WARNING: If damage occurs in the You may switch the system on or off
immediate area surrounding the sensor, through the information display. See
have your vehicle checked as soon as General Information (page 114). When
possible. activated, the system monitors your
alertness level based upon your driving
WARNING: The system may not behavior in relation to the lane markings,
correctly operate if your vehicle is fitted and other factors.
with a suspension kit not approved by
System Warnings
us.
Note: The system does not issue warnings
below approximately 40 mph (64 km/h).
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WARNING: You are responsible for Note: The system works as long as the
controlling your vehicle at all times. The camera can detect one lane marking.
system is designed to be an aid and does Note: When you select aid or alert and aid
not relieve you of your responsibility to mode and the system detects no steering
drive with due care and attention. Failure activity for a short period, the system alerts
to follow this instruction could result in you to put your hands on the steering wheel.
the loss of control of your vehicle, The system may detect a light grip or touch
personal injury or death. on the steering wheel as hands off driving.
WARNING: Always drive with due Note: The system may not function if the
care and attention when using and camera is blocked, or if the windshield is
operating the controls and features on damaged or dirty.
your vehicle.
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System Settings
The system has optional menu settings
available. See General Information
(page 114). The system stores the last
known selection for each of these settings.
You do not need to readjust your settings
each time you switch on the system.
Adjust the settings to enable one of the
three modes:
Alert Only
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A Alert
B Aid
E274073
Alert + Aid — Provides steering assistance If you switch the system on in alert mode,
toward the lane center. a graphic with lane markings appears in
If your vehicle continues drifting out of the the information display.
lane, the system provides a steering wheel If you switch the system on in aid or alert
vibration. and aid mode, arrows appear with the lane
Note: The alert and aid diagrams illustrate markings.
general zone coverage. They do not provide When you switch the system off, the lane
exact zone parameters. marking graphics do not display.
Intensity: This setting affects the intensity Note: The vehicle graphic may still be
of the steering wheel vibration used for the displayed if adaptive cruise control is
alert and alert + aid modes. This setting enabled.
does not affect the aid mode.
While the system is on, the color of the
• Low. lane markings change to indicate the
• Medium. system status.
• High. Gray: Indicates that the system is
temporarily unable to provide a warning
or intervention on the indicated side. This
may be because:
• Your vehicle is under the activation
speed.
• The direction indicator is active.
• Your vehicle is in a dynamic maneuver.
• Quick braking.
• Fast acceleration.
• Driving too close to the lane markings.
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• The road has no or poor lane markings See Troubleshooting for additional
in the camera field-of-view. information.
• The camera is obscured or unable to Green: Indicates that the system is
detect the lane markings due to available or ready to provide a warning or
environmental, traffic or vehicle intervention, on the indicated side.
conditions. For example, significant sun
angles, shadows, snow, heavy rain or Yellow: Indicates that the system is
fog, following a large vehicle that is providing or has just provided a lane
blocking or shadowing the lane or poor keeping aid intervention.
headlamp illumination. Red: Indicates that the system is providing
or has just provided a lane keeping alert
warning.
Troubleshooting
Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
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Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
Why does the vehicle not come back toward the middle of the lane, as expected, in the
Aid or Aid + Alert mode?
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• The vehicle speed is greater than The sensors are behind the rear bumper
6 mph (10 km/h). on both sides of your vehicle.
Note: The system does not operate in Note: Keep the sensors free from snow, ice
reverse (R). and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
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If the sensors become blocked, a message Note: If you connect a trailer to your vehicle
may appear in the information display. See and do not set up the trailer through the
Information Messages (page 123). The information display, the system turns off
alert indicators remain illuminated but the and a warning message appears. See
system does not alert you. Information Messages (page 123).
Blind Spot Information System Note: When towing a trailer, the extended
with Trailer Tow (If Equipped) blind spot zone range decreases to a short
fixed or non-variable distance behind the
trailer. The extended blind spot zone range
returns to 59 ft (18 m) when the trailer is
disconnected.
Setting up a Trailer
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Zone coverage also decreases when Cross Traffic Alert Behavior When
parking at narrow angles. The sensor on Trailer is Attached
the left-hand side is mostly obstructed and
zone coverage on that side is severely Note: The system may not correctly operate
reduced. when towing a trailer. For vehicles with an
approved trailer tow module and tow bar,
Cross Traffic Alert System Sensors the system turns off when you attach a
trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
Cross traffic alert remains on when you
attach a trailer in vehicles that come with
blind spot information system with trailer
tow under the following conditions:
E205199 • You connect a trailer.
• The trailer is a bike rack or cargo rack
The sensors are behind the rear bumper
with a maximum length of 3 ft (1 m).
on both sides of your vehicle.
• You set the trailer length to 3 ft (1 m)
Note: Keep the sensors free from snow, ice in the information display.
and large accumulations of dirt.
See Blind Spot Information System
Note: Do not cover the sensors with bumper (page 249).
stickers, repair compound or other objects.
Note: Blocked sensors could affect system Switching the System On and Off
performance.
To switch the system on or off, adjust the
If the sensors are blocked, a message may setting. Depending on your vehicle options,
appear in the information display when the setting could be in the following:
you shift into reverse (R).
• Information display. See General
Cross Traffic Alert System Information (page 114).
Limitations • Touchscreen. See Settings (page 457).
The system may not correctly operate Note: The system turns on every time you
when any of the following occur: switch the ignition on. To permanently
switch the system off, contact an authorized
• The sensors are blocked. dealer.
• Adjacently parked vehicles or objects
are obstructing the sensors. Cross Traffic Alert Indicator
• Vehicles approach at speeds less than When the system detects an
4 mph (6 km/h) or greater than 37 mph approaching vehicle, a tone
E268294
(60 km/h). sounds, a warning lamp
• The vehicle speed is greater than 7 mph illuminates in the relevant exterior mirror
(12 km/h). and arrows appear in the information
• You reverse out of an angled parking display to show which side the
space. approaching vehicle is coming from.
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Note: If arrows do not display, a message Note: In exceptional conditions, the system
appears in the information display. could alert you, even when there is nothing
If the system malfunctions, a warning lamp in the detection zone, for example a vehicle
illuminates in the instrument cluster and passing further away from your vehicle.
a message appears in the information
display. Have your vehicle checked as soon
as possible.
Message Action
Cross Traffic Alert Displays instead of indication arrows when the system
detects a vehicle. Check for approaching traffic.
Cross Traffic Not Avail- Indicates blocked cross traffic alert system sensors. Clean
able Sensor Blocked See the sensors. If the message continues to appear, have your
Manual vehicle checked as soon as possible.
Cross Traffic System The system has malfunctioned. Have your vehicle checked
Fault as soon as possible.
Cross Traffic Alert Deac- Displays if you attach a trailer to your vehicle.
tivated Trailer Attached
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Note: If your vehicle has a radar sensor, we If a message regarding a blocked sensor
recommend that you switch the system off or camera appears in the information
if you install a snowplow or similar object display, the radar signals or camera images
in such a way that it could block the radar are obstructed. If your vehicle has a radar
sensor. Your vehicle remembers the selected sensor, it is located behind a fascia cover
setting across key cycles. near the driver side of the lower grille. With
an obstructed radar, the Pre-Collision
Blocked Sensors Assist system does not function and
cannot detect a vehicle ahead. With a
blocked sensor or camera, the
Pre-Collision Assist system may not
function, or performance may reduce. The
following table lists possible causes and
actions for when this message displays.
E305503
Camera Troubleshooting
Cause Action
The windshield in front of the camera is Clean the outside of the windshield in front
dirty or obstructed in some way. of the camera.
The windshield in front of the camera is Wait a short time. It may take several
clean but the message remains in the minutes for the camera to detect that there
display screen. is no obstruction.
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downshift braking provided varies based Note: The system has diagnostic checks
on the amount you press the brake pedal. that continuously monitor the system for
proper operation. Certain drive modes are
Note: All transmission gear ranges are not available based on gear shifter position.
available when using Tow/Haul. If a mode is unavailable due to a system
fault, the mode defaults to Normal.
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4H
1
Available Not Available Not Available Available Available
4L
1
Available Not Available Not Available Available Available
1
If Equipped.
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E250821
E250825
E250823
To access the second storage
To close, lower the cover. compartment, fold the cover back a
second time.
Long Wheel Base System
To close, lower the cover.
The long wheel base system has two
separate storage compartments. To
access these compartments, there is a
bifolding cover.
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Advanced Short Wheel Base System To move the board into the divider position,
lift up on the handle and position the board
vertically at a 90° angle.
Note: The board operates on friction hinges,
which allows it to be put in any position
between a 0° and a 90° angle.
Cargo Shelf
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Note: The maximum recommended load Some Middle East (ME) Expedition
is based on the load being evenly distributed vehicles have a higher Gross Vehicle
on the crossbars. Weight (GVW) rating and unique
capabilities. As a result, use the following
table to determine the appropriate loading
for Middle East market Expeditions -
excluding MAX, which uses the previous
table.
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Tire and Loading Label Information is the maximum payload for your
Example: vehicle as built by the assembly
plant. If you install any additional
equipment on your vehicle, you
must determine the new payload.
Subtract the weight of the
equipment from the payload listed
on the Tire and Loading label.
When towing, trailer tongue
weight or king pin weight is also
part of payload.
WARNING: The
appropriate loading capacity of
your vehicle can be limited either
by volume capacity (how much
space is available) or by payload
capacity (how much weight the
vehicle should carry). Once you
have reached the maximum
payload of your vehicle, do not
add more cargo, even if there is
space available. Overloading or
E198719 improperly loading your vehicle
can contribute to loss of vehicle
Payload control and vehicle rollover.
Payload is the combined weight
of cargo and passengers that your GAWR (Gross Axle Weight
vehicle is carrying. The maximum Rating)
payload for your vehicle appears GAWR is the maximum allowable
on the Tire and Loading label. The weight that a single axle (front or
label is either on the B-pillar or the rear) can carry. These numbers
edge of the driver door. Vehicles are on the Safety Compliance
exported outside the US and Certification label. The label is
Canada may not have a tire and located on the door hinge pillar,
loading label. Look for “The door-latch post, or the door edge
combined weight of occupants that meets the door-latch post,
and cargo should never exceed next to the driver seating position.
XXX kg OR XXX lb” for maximum
payload. The payload listed on the
Tire and Loading Information label
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Note: Use consistent metric or imperial Note: If the distance ends in anything less
units as required by your country or vehicle. than one half of an inch, round down to the
current whole inch. If a distance ends in one
Record the four key distances (A, B, C, D)
half or greater of an inch, round up to the
as required by the measurement card.
next whole inch. For example, 12.3 in
Record the trailer name for these
(31.12 cm) would be rounded down to 12 in
measurements.
(30.48 cm). 12.5 in (31.75 cm) would be
rounded up to 13 in (33 cm).
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A message displays during calibration and Take your hands off the steering wheel and
after calibration is complete. turn the Pro Trailer Backup Assist control
knob instead. The knob acts as the steering
Using Pro Trailer Backup Assist control for the trailer.
To use the system press the button and Note: The more you turn the knob, the
select the required trailer from the display. sharper the trailer turns.
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• You can change your sticker location System does not backup straight:
by going into the Towing menu, • Factors such as the drawbar
selecting trailer options, selecting connection to the hitch receiver, road
change trailer settings and then camber, road grade and compliance in
selecting the change sticker option. The the trailer suspension can influence
previous sticker must be removed. how straight the system is able to back
ONLY ONE STICKER SHOULD BE your trailer when the knob is not turned.
PLACED ON THE TRAILER FOR You can compensate for the trailer
CORRECT SYSTEM FUNCTION. drifting to the right or left by slowly
• The camera system uses the entered turning the Pro Trailer Backup Assist
measurements to help locate the knob until the trailer is following your
sticker. Inaccurate measurements desired path and then holding the knob
reduce the system’s ability to locate in that position. If you would like to
the sticker. Check the measurements recalibrate the system for straight
entered into the system are correct. backing, you can do so with the
Refer to the step 4 of Pro trailer backup following procedure.
Assist setup for instructions on • Go into the Towing menu, select trailer
measurements. options, select change trailer setting
• You can change your measurement by and then select the change sticker
going into the Towing menu, selecting option. Your saved measurements
trailer options, selecting change trailer display. Do not change them but
setting and then selecting the change continue to confirm measurements.
sticker option. Disregard the prompt to Once you confirm the measurements,
remove this sticker and continue to the the system prompts you to perform the
next step if you only plan to update the calibration procedure.
measurements for the current sticker
System consistently shows Stop Now Max
location.
trailer angle reached warning:
• The system uses your measurements
to determine sticker position and
establish system limits. Accurate
sticker placement and trailer
measurements provide the best
system performance. If you are
consistently receiving this warning it is
likely there is an issue with sticker
placement or the entered
measurements. Make sure that the
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sticker is placed correctly based on • The sticker was lost by the camera
steps 3 and the measurements were system. Once your vehicle is stopped
made correctly according to Step 4. additional warnings indicate the sticker
The troubleshooting guide for trailer was lost. Refer to sticker lost trouble
measurements can also be reviewed shooting tips.
for help in making measurements. • An internal condition for system
• To change sticker location or change operation was not met which requires
trailer measurements, go into the your vehicle return to manual control
Towing menu, select trailer options, of the steering.
select change trailer setting and then
Note: The system is designed to be used
select the change sticker option.
with the same trailer connection every time
• If the sticker location needs to be the trailer is chosen from the selection
changed, the previous sticker must be menu. Using a different drawbar or a
removed and a new sticker needs to different pin hole (on drawbars with more
be placed on the trailer. ONLY ONE than one) when connecting the drawbar to
STICKER SHOULD BE PLACED ON your vehicle affects the trailer
THE TRAILER FOR PROPER measurements. Take the measurements
SYSTEM FUNCTION. again and update if required.
• Disregard the prompt to remove this
sticker and continue to the next step if TRAILER SWAY CONTROL (IF
you only plan to update the
measurements for the current sticker EQUIPPED)
location.
System consistently shows Stop now take
control of steering warning: WARNING: Turning off trailer sway
• The system displays this warning when control increases the risk of loss of
it can no longer steer the vehicle and vehicle control, serious injury or death.
you must take over steering. There are Ford does not recommend disabling this
four reasons why this warning displays feature except in situations where speed
and additional information regarding reduction may be detrimental (such as
the reason for the warning is available hill climbing), the driver has significant
on the center display. trailer towing experience, and can control
trailer sway and maintain safe operation.
• The steering wheel is touched while
the system is controlling it. Avoid
Note: This feature does not prevent trailer
touching the wheel during system
sway, but reduces it once it begins.
operation.
• The maximum speed for feature Note: This feature cannot stop all trailers
operation is exceeded. System from swaying.
performance is optimized at slower Note: In some cases, if vehicle speed is too
speeds. Backup slowly. high, the system may activate multiple
times, gradually reducing vehicle speed.
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This feature applies your vehicle brakes at Note: Certain states require
individual wheels and, if necessary, reduces electric trailer brakes for trailers
engine power. If the trailer begins to sway, over a specified weight. Be sure to
the stability control light flashes and the
message TRAILER SWAY REDUCE
check state regulations for this
SPEED appears in the information display. specified weight. This specified
The first thing to do is slow your vehicle weight could limit the maximum
down, then pull safely to the side of the trailer weights, as the vehicle’s
road and check for proper tongue load and electrical system may not include
trailer load distribution. See Towing (page the wiring connector needed to
275). activate electric trailer brakes.
RECOMMENDED TOWING Your vehicle may tow a trailer
provided the maximum trailer
WEIGHTS weight is less than or equal to the
maximum trailer weight listed for
Note: Do not exceed the trailer your vehicle configuration on the
weight for your vehicle chart that follows.
configuration listed in the chart
that follows. To calculate the maximum loaded
trailer weight for your vehicle:
Note: Make sure to take into
consideration trailer frontal area. 1. Start with the gross combined
Do not exceed 55 ft² (5.11 m²) if weight rating for your vehicle
your vehicle has the standard model and axle ratio. See the
towing package, or 60 ft² (5.57 m²) chart that follows.
if your vehicle has the heavy duty 2. Subtract all of the following
package. that apply to your vehicle:
Note: Your vehicle could have • Vehicle curb weight.
reduced performance when • Hitch hardware weight, such
operating at high altitudes and as a draw bar, ball, locks or
when heavily loaded or towing a weight distributing.
trailer. When driving at elevation, • Driver weight.
to match driving performance as
perceived at sea level, reduce gross • Passenger weight.
vehicle weight and gross • Payload, cargo and luggage
combination weight by 2% per weight.
1,000 ft (300 m) of elevation. • Aftermarket equipment
weight.
3. This equals the maximum
loaded trailer weight for this
combination.
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2. Grab the trailer hitch cover at the edge The standard integrated hitch has two
and rotate until the top of the trailer ratings depending on mode of operation:
hitch cover unsnaps from the bumper, • Weight-carrying mode requires a draw
then remove the trailer hitch cover. bar and hitch ball. The draw bar
To install the trailer hitch cover: supports all the vertical tongue load of
the trailer.
• Weight-distributing mode requires an
aftermarket weight-distributing
system, which includes draw bar, hitch
ball, spring bars and snap-up brackets.
This system distributes the vertical
tongue load of the trailer between the
truck and the trailer.
You must use a weight-distributing hitch
for weights above 6,000 lb (2,721 kg), up
to your vehicle's maximum towing
E268260
capacity.
Note: These are hitch ratings only. Actual
1. Line up the snaps on the trailer hitch vehicle ratings are dependent on engine,
cover to the holes on the bumper and transmission and axle combinations.
push forward until it snaps into place.
Weight-distributing Hitch
Hitches
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When the trailer is level or slightly nose If the trailer safety chain hook has a latch,
down toward the vehicle: make sure the latch fully closes.
• Lock the bar tension adjuster in place.
Trailer Brakes
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting, and trailer WARNING: Do not connect a
brake controls as required by law or the trailer's hydraulic brake system directly
trailer manufacturer. to your vehicle's brake system. Your
vehicle may not have enough braking
Safety Chains power and your chances of having a
Note: Do not attach safety chains to the collision greatly increase.
bumper. Always connect the safety chains
to the frame or hook retainers of your trailer Electric brakes and manual, automatic or
hitch. surge-type trailer brakes are safe if you
install them properly and adjust them to
Install trailer safety chains to the trailer the manufacturer's specifications. The
hitch as recommended by the trailer brakes must meet local and federal
manufacturer. Cross the chains under the regulations.
trailer tongue and allow enough slack for
turning tight corners. Do not allow the The rating for the tow vehicle's braking
chains to drag on the ground. system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems
are required for safe control of towed
vehicles and trailers weighing more
than 1,500 lb (680 kg) when loaded.
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Integrated Trailer Brake Controller (If The controller shows gain setting, output
Equipped) bar graph, and trailer connectivity status
in the information display. They appear in
the information display as follows:
WARNING: Use the integrated • Trailer Brake Controller Gain (without
trailer brake controller to properly adjust trailer connected): Shows the current
the trailer brakes and check all gain setting during a given ignition cycle
connections before towing a trailer. and when adjusting the gain. This also
Failure to follow this instruction could displays if you use the manual control
result in the loss of control of your lever or make gain adjustments with
vehicle, personal injury or death. no trailer connected.
• Trailer Brake Controller Gain Output:
Displays when you push your vehicle's
brake pedal, or upon use of the manual
control. Bar indicators illuminate in the
information display to indicate the
amount of power going to the trailer
brakes relative to the brake pedal or
manual control input. One bar indicates
the least amount of output; six bars
indicate maximum output.
• Trailer Connected: Displays when the
system senses a correct trailer wiring
E183395 connection (a trailer with electric trailer
brakes) during a given ignition cycle.
When used properly, the trailer brake
controller assists in smooth and effective • Trailer Disconnected: Displays,
trailer braking by powering the trailer’s accompanied by a single audible time,
electric or electric-over-hydraulic brakes when the system senses a trailer
with a proportional output based on the connection and then a disconnection,
towing vehicle’s brake pressure. either intentional or unintentional,
during a given ignition cycle. It also
The controller user interface consists of displays if a truck or trailer-wiring fault
the following: occurs causing the trailer to appear
A: + and - (Gain adjustment buttons): disconnected. This message can also
Pressing these buttons adjusts the display if you use the manual control
controller's power output to the trailer lever without a trailer connected. After
brakes in 0.5 increments. You can increase disconnecting the trailer connector,
the gain setting to 10.0 (maximum trailer press the brake pedal for
braking) or decrease it to 0 (no trailer approximately five seconds to allow
braking). The gain setting displays in the the system to detect and update the
message center. trailer status.
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B: Manual control lever: Slide the control 4. Use the gain adjustment (+ and -)
lever to the left to turn on the trailer's buttons to increase or decrease the
electric brakes independent of the tow gain setting to the desired starting
vehicle's. If you use the manual control point. A gain setting of 6.0 is a good
when the brake is also applied, the greater starting point for heavier loads.
of the two inputs determines the power 5. In a traffic-free environment, tow the
sent to the trailer brakes. trailer on a dry, level surface at a speed
• Stop lamps: Using the manual control of 20–25 mph (30–40 km/h) and
lever illuminates both the trailer brake squeeze the manual control lever
lamps and your vehicle brake lamps completely.
except the center high-mount stop 6. If the trailer wheels lock up, indicated
lamp, if you make the proper electrical by squealing tires, reduce the gain
connection to the trailer. Pressing your setting. If the trailer wheels turn freely,
vehicle brake pedal also illuminates increase the gain setting. Repeat steps
both trailer and vehicle brake lamps. 5 and 6 until the gain setting is at a
point just below trailer wheel lock-up.
Procedure for Adjusting Gain
If towing a heavier trailer, trailer wheel
Note: Only perform this procedure in a lock-up may not be attainable even
traffic-free environment at speeds of with the maximum gain setting of 10.
approximately 20–25 mph (30–40 km/h).
Explanation of Information Display
The gain setting sets the trailer brake Warning Messages
controller for the specific towing condition.
You should change the setting as towing Note: An authorized dealer can diagnose
conditions change. Changes to towing the trailer brake controller to determine
conditions include trailer load, vehicle load, exactly which trailer fault has occurred.
road conditions and weather. However, your warranty does not cover this
diagnosis if the fault is with the trailer.
The gain should be set to provide the
maximum trailer braking assistance when A message indicating a trailer brake
making sure the trailer wheels do not lock module fault may display in response to
when using the brakes. Locked trailer faults sensed by the trailer brake controller,
wheels may lead to trailer instability. accompanied by a single tone. If this
message appears, contact an authorized
1. Make sure the trailer brakes are in good dealer as soon as possible for diagnosis
working condition, functioning normally and repair. The controller may still
and properly adjusted. See your trailer function, but performance may be
dealer if necessary. degraded.
2. Hook up the trailer and make the A message indicating a trailer wiring fault
electrical connections according to the may display when there is a short circuit
trailer manufacturer's instructions. on the electric brake output wire. If this
3. When you plug in a trailer with electric message displays, accompanied by a
or electric-over-hydraulic brakes, a single tone, with no trailer connected, the
message confirming connection problem is with your vehicle wiring
appears in the information display. between the trailer brake controller and
the 7-pin connector at the bumper. If the
message only displays with a trailer
connected, the problem is with the trailer
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wiring. Consult your trailer dealer for • Your vehicle's brake system and the
assistance. This can be a short to ground trailer brake system work
such as a chaffed wire, short to voltage independently of each other. Changing
such as a pulled pin on trailer emergency the gain setting on the controller does
breakaway battery, or the trailer brakes not affect the operation of your
may be drawing too much current. vehicle's brakes whether you attach a
trailer or not.
Points to Remember
• When you switch the engine off, the
Note: Do not attempt removal of the trailer controller output is disabled and the
brake controller without consulting the display and module shut down. The
Workshop Manual. Damage to the unit may controller module and display turn on
result. when you switch the ignition on.
• Adjust gain setting before using the • The trailer brake controller is only a
trailer brake controller for the first time. factory-installed or dealer-installed
item. We are not responsible for
• Adjust gain setting, using the procedure
warranty or performance of the
above, whenever road, weather and
controller due to misuse or customer
trailer or vehicle loading conditions
installation.
change from when the gain was initially
set. Trailer Lamps
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as WARNING: Never connect any
application during trailer sway, could trailer lamp wiring to the vehicle's tail
cause instability of trailer or tow lamp wiring; this may damage the
vehicle. electrical system resulting in fire. Contact
• Avoid towing in adverse weather your authorized dealer as soon as
conditions. The trailer brake controller possible for assistance in proper trailer
does not provide anti-lock control of tow wiring installation. Additional
the trailer wheels. Trailer wheels can electrical equipment may be required.
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow Trailer lamps are required on most towed
vehicle. vehicles. Make sure all running lights, brake
• The trailer brake controller is equipped lights, direction indicators and hazard lights
with a feature that reduces output at are working.
vehicle speeds below 11 mph (18 km/h)
Before Towing a Trailer
so trailer and vehicle braking is not jerky
or harsh. This feature is only available Practice turning, stopping and backing up
when applying the brakes using your to get the feel of your vehicle-trailer
vehicle's brake pedal, not the combination before starting on a trip.
controller. When turning, make wider turns so the
• The controller interacts with the brake trailer wheels clear curbs and other
control system and powertrain control obstacles.
system of your vehicle to provide the
best performance on different road
conditions.
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Replace the rear axle lubricant anytime Four-wheel Drive Vehicles With 4x4
the rear axle has been submerged in water. LOW
Water may have contaminated the rear
axle lubricant, which is not normally You can only tow a 4X4 LOW equipped
checked or changed unless a leak is four-wheel drive vehicle with all wheels on
suspected or another axle repair is the ground by placing the transfer case in
required. its neutral position and engaging the four
wheel down towing feature. Perform the
steps outlined in the following section after
TOWING THE VEHICLE ON positioning your vehicle behind the tow
FOUR WHEELS vehicle and properly securing them
together.
Four-wheel-down Towing
WARNING: If your vehicle has a
steering wheel lock make sure the Note: If completed successfully, the
ignition is in the accessory or on position information display shows Neutral Tow
when being towed. Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to
tow with all wheels on the ground.
Recreational Towing
Note: If you do not see the message in the
Note: Put your climate control system in information display, you must perform the
recirculated air mode to prevent exhaust procedure again from the beginning.
fumes from entering your vehicle. See
Climate Control (page 139). Note: Make sure you properly secure your
vehicle to the tow vehicle.
Follow these guidelines if you have a need
for recreational towing, for example towing Entering Four-wheel-down Towing
your vehicle behind a motorhome. These
guidelines prevent damage to your 1. Start your vehicle.
transmission. 2. Select 2H on the 4WD mode selector
switch.
Two-wheel Drive Vehicles
3. For vehicles equipped with a console
You cannot tow a two wheel drive vehicle shifter, place the transmission in stay
with any wheels on the ground as vehicle in neutral mode. See Automatic
or transmission damage may occur. You Transmission (page 193). For vehicles
must tow your vehicle with all four wheels equipped with a column shifter, place
off the ground, for example when using a the transmission in neutral (N).
car-hauling trailer. 4. Once the transmission is in neutral (N)
or stay in neutral mode, switch the
Four-wheel Drive Vehicles Without 4x4
engine off but leave the ignition in the
LOW
on position. The information display
If your vehicle is not equipped with 4x4 shows a Transmission Not in Park
Low, you cannot tow your vehicle with any message.
wheels on the ground or vehicle damage
may occur. You must tow your vehicle with
all four wheels off the ground, for example
when using a car-hauling trailer.
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Note: If your vehicle has intelligent access, 12. Release the brake pedal.
you can keep your vehicle on while switching
the engine off by pressing the
START/STOP button two times slowly WARNING: Do not disconnect the
without pressing the brake pedal. battery during recreational towing. It
prevents the transfer case from shifting
5. Press and hold the brake pedal. properly and may cause the vehicle to
6. Enable neutral tow through the roll, even if the transmission is in park
information display by selecting (P).
Settings from the menu. See General
Information (page 114). WARNING: Shifting the transfer
7. Then select Advanced Settings. case to its neutral position for
recreational towing may cause the
8. Then select Vehicle. vehicle to roll, even if the transmission is
9. Then select Neutral Tow. in park (P). It may injure the driver and
others. Make sure you press the foot
10. Press and hold the OK button until
brake and the vehicle is in a secure, safe
the information display confirms
position when you shift to neutral (N).
neutral tow is enabled.
Note: If completed successfully, the Note: Failing to put the transfer case in its
information display shows Neutral Tow neutral position may damage vehicle
Enabled Leave Transmission in Neutral. components.
This indicates that your vehicle is safe to
tow with all wheels on the ground. Note: You can check four-wheel-down
towing status at any time by opening the
Note: If you do not see the message in the driver door or turning the ignition to the
display, you must perform the procedure accessory or on position and verifying the
again from the beginning. message displays in the cluster.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position. Exiting Four-wheel-down Towing
This is normal. To exit four-wheel-down towing and return
11. Leave the transmission in neutral (N). the transfer case to its 2H position:
If your vehicle has intelligent access, 1. With your vehicle still properly secured
press the engine START/STOP to the tow vehicle, start the engine.
button once without pressing the
brake pedal to switch the ignition off. 2. After starting your vehicle, switch the
You do not need to leave your keys in engine off but leave the key in the on
the vehicle. You can lock and unlock position.
your vehicle as you normally do. If Note: If your vehicle has intelligent access,
your vehicle has a physical ignition you can keep the vehicle on when switching
key, turn the ignition as far as it can the engine off by pressing the
go toward the off position. It does not START/STOP button two times slowly
turn to the off position when the without pressing the brake pedal.
transmission is in neutral (N). You 3. Press and hold the brake pedal.
must leave the key in the ignition
when towing. To lock and unlock your 4. Shift the transmission out of neutral
vehicle, use the keyless entry keypad (N) and into park (P).
or an extra set of keys. 5. Release the brake pedal.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some E176913
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4. You can attempt to start the vehicle Note: Attempting to push-start a vehicle
by pressing the brake pedal and with an automatic transmission may cause
START/STOP, or press START/STOP transmission damage.
without pressing the brake pedal.
Note: Use only a 12-volt supply to start your
5. If the vehicle does not start, repeat vehicle.
steps 1 through 4.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
JUMP STARTING THE VEHICLE vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
WARNING: Batteries normally two vehicles do not touch.
produce explosive gases which can
cause personal injury. Therefore, do not Connecting the Jumper Cables
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always WARNING: Do not connect the
shield your face and protect your eyes. negative jumper cable to any other part
Always provide correct ventilation. of your vehicle. Use the ground point.
WARNING: Keep batteries out of Note: Do not attach the end of the positive
reach of children. Batteries contain cable to the studs or L-shaped eyelet
sulfuric acid. Avoid contact with skin, located above the positive (+) terminal of
eyes or clothing. Shield your eyes when your vehicle’s battery. High current may flow
working near the battery to protect through and cause damage to the fuses.
against possible splashing of acid
Note: In the illustration, the bottom vehicle
solution. In case of acid contact with skin
represents the booster vehicle.
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.
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Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been
started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables.
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You are required to submit your warranty Disputes submitted to the BBB AUTO LINE
dispute to BBB AUTO LINE before asserting program are usually decided within forty
in court any rights or remedies conferred days after you file your claim with the BBB.
by California Civil Code Section 1793.22(b). You are not bound by the decision, and
You are also required to use BBB AUTO may reject the decision and proceed to
LINE before exercising rights or seeking court where all findings of the BBB Auto
remedies created by the Federal Line dispute, and decision, are admissible
Magnuson-Moss Warranty Act, 15 U.S.C. in the court action. Should you choose to
sec. 2301 et seq. If you choose to seek accept the BBB AUTO LINE decision, Ford
redress by pursuing rights and remedies is then bound by the decision, and must
not created by California Civil Code Section comply with the decision within 30 days
1793.22(b) or the Magnuson-Moss of receipt of your acceptance letter.
Warranty Act, resort to BBB AUTO LINE is
BBB AUTO LINE Application: Using the
not required by those statutes.
information provided below, please call or
write to request a program application.
THE BETTER BUSINESS You will be asked for your name and
address, general information about your
BUREAU (BBB) AUTO LINE new vehicle, information about your
PROGRAM (U.S. ONLY) warranty concerns, and any steps you have
already taken to try to resolve them. A
Your satisfaction is important to Ford Customer Claim Form will be mailed that
Motor Company and to your dealer. If a will need to be completed, signed and
warranty concern has not been resolved returned to the BBB along with proof of
using the three-step procedure outlined ownership. Upon receipt, the BBB will
earlier in this chapter in the Getting the review the claim for eligibility under the
Services you need section, you may be Program Summary Guidelines.
eligible to participate in the BBB AUTO
LINE program. You can get more information by
calling BBB AUTO LINE at
The BBB AUTO LINE program consists of 1-800-955-5100, or writing to:
two parts – mediation and arbitration.
During mediation, a representative of the BBB AUTO LINE
BBB will contact both you and Ford Motor 3033 Wilson Boulevard, Suite 600
Company to explore options for settlement Arlington, Virginia 22201
of the claim. If an agreement is not reached BBB AUTO LINE applications can also be
during mediation or you do not want to requested by calling the Ford Motor
participate in mediation, and if your claim Company Customer Relationship Center
is eligible, you may participate in the at 1-800-392-3673.
arbitration process. An arbitration hearing
For additional information refer to the
will be scheduled so that you can present
Better Business Bureau website.
your case in an informal setting before an
impartial person. The arbitrator will Note: Ford Motor Company reserves the
consider the testimony provided and make right to change eligibility limitations, modify
a decision after the hearing. procedures, or to discontinue this process
at any time without notice and without
obligation.
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Customer Assistance
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Customer Assistance
Customer Relation-
Phone Fax E-mail
ship Center
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Customer Assistance
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Customer Assistance
Website http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Phone 1-800-333-0510
Website www.ford.ca
Phone 1-800-565-3673
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Fuses
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Fuses
E251921
1 25A Horn.
2 50A Fan 1.
3 30A Front wiper motor.
4 50A Inverter.
5 30A Starter relay.
6 20A Power point 1.
8 20A Power point 2.
10 5A Rain sensor.
12 20A Trailer tow light module.
13 10A 4x4 module.
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34 — Not used.
35 20A Vehicle power 4.
36 10A Vehicle power 3.
37 25A Vehicle power 2.
38 25A Vehicle power 1.
39 — Not used.
41 — Not used.
43 — Not used.
45 20A Front and rear washer pump.
46 7.5A Family entertainment system.
47 — Not used.
48 — Not used.
49 — Not used.
50 30A Fuel pump.
51 20A Power point 3.
52 50A Body control module voltage quality module.
53 25A Trailer tow park lamps relay.
Trailer tow control module.
54 40A Electronic limited slip differential relay.
55 40A Auxiliary blower.
56 20A Power point 4.
58 5A Not used (spare).
59 — Not used.
60 5A Not used (spare).
61 25A Not used (spare).
62 25A Not used (spare).
63 25A 4x4 module.
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64 — Not used.
65 — Not used.
66 — Not used.
67 — Not used.
69 30A Power liftgate module.
70 40A Anti-lock brake system and parking brake module.
71 25A 4x4 module.
72 — Not used.
73 — Not used.
74 10A Trailer tow backup lamps.
75 — Not used.
76 50A Body control module power 2.
77 30A Climate control seat module.
78 — Not used.
79 — Not used.
80 10A Heated wiper park.
81 — Not used.
82 — Not used.
83 15A Not used (spare).
84 — Not used.
85 — Not used.
86 5A USB smart charger 5.
87 5A USB smart charger 3.
88 10A Multi-contour seats relay.
89 40A Power running boards.
91 — Not used.
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E145984
1 — Not used.
2 10A Driver seat switch.
3 7.5A Driver door unlock.
4 20A Speaker amplifier.
5 — Not used.
6 10A Smart datalink connector logic.
7 10A Rear audio control module.
8 5A Wireless accessory charger.
Hands-free liftgate module.
9 5A Keypad.
Combined sensor module.
10 — Not used.
11 — Not used.
12 7.5A Instrument cluster.
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CHANGING A FUSE
Fuses
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Fuses
Fuse Types
E267379
A Micro 2.
B Micro 3.
C Maxi.
D Mini.
E M Case.
F J Case.
G J Case Low Profile.
H Slotted M Case.
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Maintenance
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough E166491
ventilation.
• Keep all open flames and other burning 2. Go to the front of your vehicle and
material (such as cigarettes) away locate the secondary release lever
from the battery and all fuel related under the front of the hood near the
parts. center of your vehicle.
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E190266
E258054
A. Windshield washer fluid reservoir. See Washer Fluid Check (page 338).
B. Power distribution box. See Changing a Fuse (page 323).
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Do not use supplemental engine oil Note: Do not add oil further than the
additives because they are unnecessary maximum mark. Oil levels above the
and could lead to engine damage that may maximum mark may cause engine damage.
not be covered by the vehicle Warranty. Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
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Message Action and description 1. Release the two clamps that secure
the cover to the air filter housing. Push
If the instrument cluster the air filter cover toward the front of
displays one of the following the vehicle and up slightly to release it.
messages, repeat the 2. Remove the air filter element from the
process. air filter housing.
Not Reset 3. Install the new air filter element.
Reset Cancelled
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4. Check the coolant level. If the coolant The air conditioning may automatically
level is at or below the minimum mark, turn on and off during severe operating
add prediluted coolant immediately. conditions to protect the engine from
5. When the engine temperature cools, overheating. When the coolant
you can re-start the engine. Have your temperature decreases to the normal
vehicle checked as soon as possible to operating temperature, the air conditioning
minimize engine damage. turns on.
Note: Driving your vehicle without repair If the coolant temperature gauge moves
increases the chance of engine damage. fully into the red zone, or if the coolant
temperature warning or service engine
Engine Coolant Temperature soon messages appear in your information
Management (If Equipped) display, do the following:
1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
WARNING: To reduce the risk of shift into park (P) or neutral (N).
crash and injury, be prepared that the 2. Leave the engine running until the
vehicle speed may reduce and the coolant temperature gauge needle
vehicle may not be able to accelerate returns to the normal position. If the
with full power until the coolant temperature does not drop after
temperature reduces. several minutes, follow the remaining
steps.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher 3. Switch the engine off and wait for it to
temperature during severe operating cool. Check the coolant level.
conditions, for example ascending a long 4. If the coolant level is at or below the
or steep grade in high ambient minimum mark, add prediluted coolant
temperatures. immediately.
At this time, you may notice the coolant 5. If the coolant level is normal, restart
temperature gauge moves toward the red the engine and continue.
zone and a message may appear in the
information display.
AUTOMATIC TRANSMISSION
You may notice a reduction in vehicle
speed caused by reduced engine power in
FLUID CHECK
order to manage the engine coolant
If required, have an authorized dealer check
temperature. Your vehicle may enter this
and change the transmission fluid at the
mode if certain high-temperature and
correct service interval. See Scheduled
high-load conditions take place. The
Maintenance (page 475).
amount of speed reduction depends on
vehicle loading, grade and ambient The automatic transmission does not have
temperature. If this occurs, there is no a transmission fluid dipstick.
need to stop your vehicle. You can
continue to drive.
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Maintenance
Refer to your scheduled maintenance 3. Inspect the fluid level. The fluid level
information for scheduled intervals for fluid should be within 0.20 in (5 mm) from
checks and changes. Your transmission the bottom of the hole.
does not consume fluid. However, if the 4. Add fluid through the filler opening. Fill
transmission slips, shifts slowly or if you to the bottom of the opening.
notice a sign of leaking fluid, contact an
authorized dealer. Use only fluid that meets our
specifications. See Capacities and
Do not use supplemental transmission Specifications (page 380).
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result BRAKE FLUID CHECK
in damage to internal transmission
components.
WARNING: Do not use any fluid
TRANSFER CASE FLUID other than the recommended brake fluid
as this will reduce brake efficiency. Use
CHECK (IF EQUIPPED) of incorrect fluid could result in the loss
of vehicle control, serious personal injury
or death.
E170444
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Maintenance
Make sure that you dispose of old batteries Electrical Accessory Installation
in an environmentally friendly way. Seek
advice from your local authority about To make sure the battery management
recycling old batteries. system works correctly, do not connect an
electrical device ground connection
If storing your vehicle for more than 30 directly to the battery negative post. This
days without recharging the battery, we can cause inaccurate measurements of
recommend that you disconnect the the battery condition and potential
negative battery cable to maintain battery incorrect system operation.
charge for quick starting.
Note: If you add electrical accessories or
Battery Management System (If components to the vehicle, it may adversely
Equipped)
affect battery performance and durability.
This may also affect the performance of
The battery management system monitors other electrical systems in the vehicle.
battery conditions and takes actions to
extend battery life. If excessive battery ADJUSTING THE HEADLAMPS
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Vertical Aim Adjustment
Systems included are: The headlamps on your vehicle are
properly aimed at the assembly plant. If
• Heated rear window. your vehicle has been in an accident,
• Heated seats. contact an authorized dealer to check and
• Climate control. realign your headlamps.
• Heated steering wheel. Headlamp Aiming Target
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management E142592
system requires eight hours of vehicle sleep
time to relearn the battery state of charge. A 8 feet (2.4 meters).
During this time your vehicle must remain
fully locked with the ignition switched off. B Center height of lamp to ground.
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Maintenance
Note: The front and rear washer systems CHANGING THE WIPER
are supplied from the same reservoir.
BLADES
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets Note: Do not hold the wiper blade when
our specifications. See Capacities and lifting the wiper arm.
Specifications (page 380).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle’s paint finish, wiper blades or
washer system.
Your vehicle is equipped with a lifetime 1. Pull the wiper blade and arm away
fuel filter that is integrated with the fuel from the glass.
tank. Regular maintenance or replacement
is not needed. 2
E142463
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Maintenance
E248888
REMOVING A HEADLAMP
2. Carefully remove the cover.
The bumper fascia and grille must be
3. Disconnect the electrical connector.
removed in order to remove the headlamp
assembly, see an authorized dealer if your 4. Turn the bulb holder counterclockwise
headlamp assembly need replacement. and remove it.
Note: You cannot separate the bulb from
CHANGING A BULB the bulb holder.
Note: Do not touch the bulb glass.
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E249669
E163826
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E248889
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Vehicle Care
Name Specification
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Vehicle Care
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Vehicle Care
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Vehicle Care
To clean the windshield and wiper blades: • If grease or tar is present on the
• Clean the windshield with a material, spot-clean the area first with
non-abrasive glass cleaner. When Motorcraft Spot and Stain Remover. In
cleaning the interior of the windshield, Canada, use Motorcraft Multi-Purpose
avoid getting any glass cleaner on the Cleaner.
instrument panel or door panels. Wipe • If a ring forms on the fabric after spot
any glass cleaner off these surfaces cleaning, clean the entire area
immediately. immediately (but do not oversaturate)
• For windshields contaminated with or the ring will set.
tree sap, chemicals, wax or bugs, clean • Do not use household cleaning
the entire windshield using steel wool products or glass cleaners, which can
(no greater than 0000 grade) in a stain and discolor the fabric and affect
circular motion and rinse with water. the flame retardant abilities of the seat
• Clean the wiper blades with isopropyl materials.
rubbing alcohol or windshield washer
concentrate.
Mirrors
Note: Do not use razor blades or other Do not clean the housing or glass of any
sharp objects to clean or remove decals mirror with harsh abrasives, fuel or other
from the inside of the heated rear window. petroleum or ammonia-based cleaning
The vehicle warranty does not cover products.
damage caused to the heated rear window
grid lines. CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLEANING THE INTERIOR CLUSTER LENS
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Vehicle Care
• Avoid cleaners or polishes that increase 6. Dry the area with a clean, soft cloth.
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from CLEANING LEATHER SEATS (IF
undesirable windshield reflection. EQUIPPED)
• Do not use any household cleaning
products or glass cleaners as these Note: Follow the same procedure as
may damage the finish of the cleaning leather seats for cleaning leather
instrument panel, interior trim and instrument panels and leather interior trim
cluster lens. surfaces.
• Wash or wipe your hands clean if you For routine cleaning, wipe the surface with
have been in contact with certain a soft, damp cloth and a mild soap and
products such as insect repellent and water solution. Dry the area with a clean,
suntan lotion to avoid possible damage soft cloth.
to the interior painted surfaces.
For cleaning and removing stains such as
• Do not allow air fresheners and hand dye transfer, use Motorcraft Premium
sanitizers to spill onto interior surfaces. Leather and Vinyl Cleaner or a
If a spill occurs, wipe off immediately. commercially available leather cleaning
Your warranty may not cover these product for automotive interiors.
damages.
Note: Test any cleaner or stain remover on
If a staining liquid like coffee or juice has an inconspicuous area.
been spilled on the instrument panel or on
interior trim surfaces: You should:
• Remove dust and loose dirt with a
1. Wipe up spilled liquid using a clean,
vacuum cleaner.
soft cloth as quickly as possible.
• Clean and treat spills and stains as
2. Use Motorcraft Premium Leather and
soon as possible.
Vinyl Cleaner or a commercially
available leather cleaning product for Do not use the following products as these
automotive interiors. Test any cleaner may damage the leather:
or stain remover on an inconspicuous • Oil and petroleum or silicone-based
area. leather conditioners.
3. Alternatively, wipe the surface with a • Household cleaners.
clean, soft cloth and a mild soap and
water solution. Dry the area with a • Alcohol solutions.
clean, soft cloth. • Solvents or cleaners intended
specifically for rubber, vinyl and
4. If necessary, apply more soap and
plastics.
water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
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Engine Brakes
• Change the engine oil and filter prior to • Make sure the brakes and parking brake
storage because used engine oil release fully.
contains contaminates which may
cause engine damage.
Tires
• Start the engine every 15 days for a • Maintain recommended air pressure.
minimum of 15 minutes. Run at fast
idle with the climate controls set to Miscellaneous
defrost until the engine reaches normal
• Make sure all linkages, cables, levers
operating temperature.
and pins under your vehicle are covered
• With your foot on the brake, shift with grease to prevent rust.
through all the gears while the engine
• Move vehicles at least 25 ft (7.5 m)
is running.
every 15 days to lubricate working parts
• We recommend that you change the and prevent corrosion.
engine oil before you use your vehicle
again. Removing Vehicle From Storage
Fuel system When your vehicle is ready to come out of
storage, do the following:
• Fill the fuel tank with high-quality fuel
• Wash your vehicle to remove any dirt
until the first automatic shutoff of the
or grease film build-up on window
fuel pump nozzle.
surfaces.
Cooling system • Check windshield wipers for any
deterioration.
• Protect against freezing temperatures.
• Check under the hood for any foreign
• When removing your vehicle from material that may have collected
storage, check coolant fluid level. during storage such as mice or squirrel
Confirm that there are no cooling nests.
system leaks and that fluid is at the
recommended level. • Check the exhaust for any foreign
material that may have collected
Disconnecting Your 12 Volt Battery during storage.
• Check tire pressures and set tire
• Check and recharge as necessary. Keep inflation per the Tire Label.
connections clean.
• Check brake pedal operation. Drive
• If storing your vehicle for more than 30 your vehicle 15 ft (4.5 m) back and
days without recharging the battery, forth to remove rust build-up.
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
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Wheels and Tires
Study your owner's manual and any In four-wheel drive vehicles, the size of the
supplements for specific information about spare tire relative to the remaining tires can
equipment features, instructions for safe have an effect on the 4x4 system. If there
driving and additional precautions to is a significant difference between the size
reduce the risk of an accident or serious of a spare and the remaining tires,
injury. four-wheel drive functionality may be
limited. See Using Four-Wheel Drive
Four-wheel drive system (If Equipped) (page 200).
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C. 80: Indicates the aspect ratio You are strongly urged to buy a
which gives the tire's ratio of reliable tire pressure gauge, as
height to width. Numbers of 70 or automatic service station gauges
lower indicate a short sidewall. may be inaccurate. We
recommend the use of a digital or
D. D: Indicates a diagonal type tire. dial-type tire pressure gauge
R: Indicates a radial type tire. rather than a stick-type tire
pressure gauge.
E. 16: Indicates the wheel or rim
diameter in inches. If you change Use the recommended cold
your wheel size, you will have to inflation pressure for optimum tire
purchase new tires to match the performance and wear.
new wheel diameter. Under-inflation or over-inflation
may cause uneven treadwear
Location of the Tire Label patterns.
You will find a Tire Label
containing tire inflation pressure
by tire size and other important WARNING: Under-inflation
information located on the B-Pillar is the most common cause of
or the edge of the driver's door. tire failures and may result in
See Load Carrying (page 265). severe tire cracking, tread
separation or blowout, with
Inflating Your Tires unexpected loss of vehicle
control and increased risk of
Safe operation of your vehicle injury. Under-inflation increases
requires that your tires are sidewall flexing and rolling
properly inflated. Remember that resistance, resulting in heat
a tire can lose up to half of its air buildup and internal damage to
pressure without appearing flat. the tire. It also may result in
Every day before you drive, check unnecessary tire stress, irregular
your tires. If one looks lower than wear, loss of vehicle control and
the others, use a tire gauge to accidents. A tire can lose up to
check pressure of all tires and half of its air pressure and not
adjust if required. appear to be flat!
At least once a month and before Always inflate your tires to the our
long trips, inspect each tire and recommended inflation pressure
check the tire pressure with a tire even if it is less than the maximum
gauge (including spare, if inflation pressure information
equipped). Inflate all tires to the found on the tire. Our
inflation pressure recommended recommended tire inflation
by us. pressure is found on the Safety
Compliance Certification Label or
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Note: If you are checking tire Note: Some spare tires operate at
pressure when the tire is hot, (for a higher inflation pressure than the
example, driven more than 1 mile other tires. For T type mini-spare
[1.6 kilometers]), never bleed or tires, see the Dissimilar spare wheel
reduce air pressure. The tires are and tire assembly information for
hot from driving and it is normal for a description. Store and maintain
pressures to increase above at 60 psi (4.15 bar). For full-size
recommended cold pressures. A and dissimilar spare tires, see the
hot tire at or below recommended Dissimilar spare wheel and tire
cold inflation pressure could be assembly information for a
significantly under-inflated. description. Store and maintain at
the higher of the front and rear
Note: If you have to drive a inflation pressure as shown on the
distance to get air for your tire(s), Safety Compliance Certification
check and record the tire pressure Label or Tire Label.
first and add the appropriate air
pressure when you get to the 6. Visually inspect the tires to
pump. It is normal for tires to heat make sure there are no nails or
up and the air pressure inside to go other objects embedded that
up as you drive. could poke a hole in the tire and
cause an air leak.
2. Remove the cap from the valve
on one tire, then firmly press the 7. Check the sidewalls to make
tire gauge onto the valve and sure there are no gouges, cuts or
measure the pressure. bulges.
3. Add enough air to reach the Inspecting Your Tires and
recommended air pressure. Wheel Valve Stems
Note: If you overfill the tire, release Periodically inspect the tire treads
air by pressing on the metal stem for uneven or excessive wear and
in the center of the valve. Then remove objects such as stones,
recheck the pressure with your tire nails or glass that may be wedged
gauge. in the tread grooves. Check the tire
4. Replace the valve cap. and valve stems for holes, cracks,
or cuts that may permit air
5. Repeat this procedure for each leakage and repair or replace the
tire, including the spare. tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive
wear. If internal damage to the tire
is suspected, have the tire
demounted and inspected in case
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Tire Replacement
WARNING: You should Requirements
replace your spare tire when you Your vehicle is equipped with tires
replace the road tires or after six designed to provide a safe ride
years due to aging even if it has and handling capability.
not been used.
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Compliance Certification Label (on the • Install chains securely, verifying that
door hinge pillar, door latch post or the the chains do not touch any wiring,
door edge that meets the door latch brake lines, or fuel lines.
post, next to the driver seat), or Tire • Do not exceed 31 mph (50 km/h) or
Label on the B-Pillar or the edge of the less if recommended by the chain
driver door. Failure to follow the tire manufacturer while using snow chains.
pressure recommendations can cause • Drive cautiously. If you hear the chains
uneven treadwear patterns and rub or bang against your vehicle, stop
adversely affect the way your vehicle and retighten the chains. If this does
handles. not work, remove the chains to prevent
damage to your vehicle.
Note: The suspension insulation and • Remove the tire chains when they are
bumpers will help prevent vehicle damage. no longer needed. Do not use tire
Do not remove these components from your chains on dry roads.
vehicle when using snow tires and chains.
• Purchase chains or cables from a
The tires on your vehicle have all-weather manufacturer that clearly labels body
treads to provide traction in rain and snow. to tire dimension restrictions. The snow
However, in some climates, you may need chains or cables must be mounted in
to use snow tires and cables. If you need pairs on the rear tires only.
to use cables, it is recommended that steel
wheels (of the same size and If you have any questions regarding snow
specifications) be used, as cables may chip chains or cables, please contact your
aluminum wheels. authorized dealer.
Follow these guidelines when using snow
tires and chains: TIRE PRESSURE MONITORING
• If possible, avoid fully loading your SYSTEM
vehicle.
• Use only cable type chains or chains
offered by Ford/Lincoln as an WARNING: The tire pressure
accessory or equivalent. Other monitoring system is not a substitute for
conventional link type chains may manually checking tire pressures. You
contact and cause damage to the should periodically check tire pressures
vehicle's wheel house and/or body. using a pressure gauge. Failure to
• Do not install chains on the front tires correctly maintain tire pressures could
as this may interfere with suspension increase the risk of tire failure, loss of
components. control, vehicle rollover and personal
injury.
• Only certain snow cables or chains
have been approved by Ford/Lincoln Note: You should only use tire sealants in
as safe for use on your vehicle with the roadside emergencies as they could cause
following tires: 265/70R17 and damage to the tire pressure monitoring
275/65R18. system sensor.
• You should install snow cables or
Note: If the tire pressure monitoring system
chains that have been rated as SAE
sensor becomes damaged, it will not
Class S.
function.
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Wheels and Tires
Each tire, including the spare (if When the malfunction indicator is
provided), should be checked illuminated, the system will not be able to
monthly when cold and inflated detect or signal low tire pressure as
to the inflation pressure recommended by intended. TPMS malfunctions could occur
the vehicle manufacturer on the vehicle for a variety of reasons, including the
placard or tire inflation pressure label. (If installation of replacement or alternate
your vehicle has tires of a different size tires or wheels on the vehicle that prevent
than the size indicated on the vehicle the TPMS from functioning properly.
placard or tire inflation pressure label, you Always check the TPMS malfunction
should determine the proper tire inflation telltale after replacing one or more tires or
pressure for those tires). wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
As an added safety feature, your vehicle allow the TPMS to continue to function
has been equipped with a Tire Pressure properly.
Monitoring System (TPMS) that
illuminates a low tire pressure telltale This device complies with Part 15 of the
when one or more of your tires is FCC Rules and with License exempt RSS
significantly under-inflated. Accordingly, Standards of Industry Canada. Operation
when the low tire pressure telltale is subject to the following two conditions:
illuminates, you should stop and check 1. This device will not cause harmful
your tires as soon as possible, and inflate interference, and
them to the proper pressure. Driving on a 2. This device must accept any
significantly under-inflated tire causes the interference received, including
tire to overheat and can lead to tire failure. interference that could cause
Under-inflation also reduces fuel efficiency undesired operation.
and tire tread life, and could affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a WARNING: Changes or
substitute for proper tire maintenance, and modifications not expressively approved
it is the driver’s responsibility to maintain by the party responsible for compliance
correct tire pressure, even if under-inflation could void the user's authority to operate
has not reached the level to trigger the equipment. The term "IC:" before the
illumination of the TPMS low tire pressure radio certification number only signifies
telltale. that Industry Canada technical
specifications were met.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
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Understanding Your Tire Pressure The main function of the tire pressure
monitoring system is to warn you when
Monitoring System
your tires need air. It can also warn you in
the event the system is no longer capable
of functioning as intended. See the
following chart for information concerning
your tire pressure monitoring system:
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How Temperature Affects Your Tire If you get a flat tire when driving, do not
Pressure apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
The tire pressure monitoring system wheel firmly and slowly move to a safe
monitors tire pressure in each pneumatic place on the side of the road.
tire. While driving in a normal manner, a
typical passenger tire inflation pressure Have a flat serviced by an authorized
could increase about 2–4 psi (14–28 kPa) dealer in order to prevent damage to the
from a cold start situation. If the vehicle is system sensors. See Tire Pressure
stationary overnight with the outside Monitoring System (page 368). Replace
temperature significantly lower than the the spare tire with a road tire as soon as
daytime temperature, the tire pressure possible. During repairing or replacing of
could decrease about 3 psi (21 kPa) for a the flat tire, have the authorized dealer
drop of 30°F (17°C) in ambient inspect the system sensor for damage.
temperature. This lower pressure value
could be detected by the tire pressure Dissimilar Spare Wheel and Tire
monitoring system as being significantly Assembly Information
lower than the recommended inflation
pressure and activate the system warning
light for low tire pressure. If the low tire WARNING: Failure to follow these
pressure warning light is on, visually check guidelines could result in an increased
each tire to verify that no tire is flat. If one risk of loss of vehicle control, injury or
or more tires are flat, repair as necessary. death.
Check the air pressure in the road tires. If
any tire is under-inflated, carefully drive If you have a dissimilar spare wheel and
the vehicle to the nearest location where tire, then it is intended for temporary use
air can be added to the tires. Inflate all the only. This means that if you need to use it,
tires to the recommended inflation you should replace it as soon as possible
pressure. with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided.
CHANGING A ROAD WHEEL If the dissimilar spare tire or wheel is
damaged, it should be replaced rather than
repaired.
WARNING: If the tire pressure A dissimilar spare wheel and tire assembly
monitor sensor becomes damaged it is defined as a spare wheel and tire
may not function. assembly that is different in brand, size or
appearance from the road tires and
Note: You should only use tire sealants in wheels.
roadside emergencies as they may cause
damage to the tire pressure monitoring Full-size dissimilar spare
system sensor.
Note: The tire pressure monitoring system
indicator light illuminates when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on this vehicle.
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Wheels and Tires
When driving with the full-size dissimilar • Ground clearance and parking at curbs.
spare wheel and tire assembly, do not: • Winter weather driving capability.
• Exceed 70 mph (113 km/h). • Wet weather driving capability.
• Use more than one dissimilar spare • Four-wheel driving capability.
wheel and tire assembly at a time.
When driving with the full-size dissimilar
• Use snow chains on the end of the spare wheel and tire assembly additional
vehicle with the dissimilar spare wheel caution should be given to:
and tire assembly.
• Towing a trailer.
When driving with the full-size dissimilar
spare wheel and tire assembly, it is • Driving vehicles equipped with a
recommended that you do not: camper body.
• Exceed 50 mph (80 km/h) in 4WD. • Driving vehicles with a load on the
cargo rack.
• Engage 4WD unless the vehicle is
stationary. Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
• Use 4WD on dry pavement. and seek service as soon as possible.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to Location of the Spare Tire and
impairment of the following: Tools
• Handling, stability and braking The spare tire is located under the vehicle,
performance. just forward of the rear bumper. The jack,
• Comfort and noise. swivel wrench and lug wrench are in the
following locations:
Item Location
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1 4
3 6
5 2
E166719
E325281
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5. Carefully place all tools back into the 8. Close the access hole with the rubber
tool kit bag. plug.
6. Reinstall the tool kit bag on the jack 9. If the vehicle has an access panel,
and tighten the straps. reinstall.
7. Reinstall the jack properly on the 10. Unblock the wheel.
bracket and secure with the wing nut.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING: When you install a wheel, always remove any corrosion, dirt or foreign
materials present on the mounting surfaces of the wheel or the surface of the wheel
hub, brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners
that attach the rotor to the hub so they do not interfere with the mounting surfaces of
the wheel. Installing wheels without correct metal-to-metal contact at the wheel
mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while
your vehicle is in motion, resulting in loss of vehicle control, personal injury or death.
1
Bolt Size lb.ft (Nm)
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Capacities and Specifications
ENGINE SPECIFICATIONS
Drivebelt Routing
E250666
MOTORCRAFT PARTS
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Capacities and Specifications
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
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Capacities and Specifications
E167469
E167814
The National Highway Traffic Safety
Administration Regulations require that a The transmission code is on the Safety
Safety Compliance Certification Label be Compliance Certification Label. The
affixed to a vehicle and prescribe where following table shows the transmission
the Safety Compliance Certification Label code along with the transmission
may be located. The Safety Compliance description.
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
Description Code
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Capacities and Specifications
Capacities
Variant Refrigerant Refrigerant Oil
Materials
Name Specification
Automatic Transmission
Note: Only use MERCON® ULV
transmission fluid for automatic
transmissions that require MERCON® ULV
transmission fluid. The use of any other fluid
could cause transmission damage.
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Capacities and Specifications
Capacities
Variant Quantity
All. 1
13.1 qt (12.4 L)
1 Approximate dry fill capacity. Actual amount could vary during fluid changes.
Materials
Name Specification
Engine Coolant
Capacities
Variant Quantity
Materials
Name Specification
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Capacities and Specifications
E276075
Capacities
Variant Including the Oil Filter
Materials
Name Specification
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Capacities and Specifications
Alternative Engine Oil for we recommend that you use the following
Extremely Cold Climates alternative engine oil in extremely cold
climates, where the ambient temperature
To improve engine cold start performance, reaches -22.0°F (-30°C) or below.
Materials
Name Specification
E240523
Fuel Tank
Capacities
Variant Quantity
Grease
Materials
Name Specification
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Capacities and Specifications
Materials
Name Specification
Transfer Case
Capacities
Variant Quantity
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Capacities and Specifications
Materials
Name Specification
Front Axle
Capacities
Variant Quantity
Materials
Name Specification
All. 1
2.5 qt (2.4 L)
1 The rear axle is filled with synthetic rear axle lubricant, and is considered lubricated for
life. Do not check or change the lubricant unless you suspect a leak or submerge the axle
in water. Contact an authorized dealer.
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Capacities and Specifications
Materials
Name Specification
All. 1
2.5 qt (2.4 L)
1 The rear axle is filled with synthetic rear axle lubricant, and is considered lubricated for
life. Do not check or change the lubricant unless you suspect a leak or submerge the axle
in water. Contact an authorized dealer.
Materials
Name Specification
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Capacities and Specifications
All. 1
2.4 qt (2.3 L)
1 The rear axle is filled with synthetic rear axle lubricant, and is considered lubricated for
life. Do not check or change the lubricant unless you suspect a leak or submerge the axle
in water. Contact an authorized dealer.
Materials
Name Specification
Washer Reservoir
Capacities
Variant Quantity
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Capacities and Specifications
Materials
Name Specification
Exterior Lamps
Lamp Specification Power (Watt)
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Capacities and Specifications
LED rear lamp, brake lamp and rear direction indic- LED LED
ator.
Central high mounted brake lamp. LED LED
Reversing lamp. 3057K 27
License plate lamp. W5W 5
LED lamps are not serviceable. Contact an authorized dealer if they fail.
Interior Lamps
Lamp Specification Power (Watt)
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Connected Vehicle
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Connected Vehicle
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Connected Vehicle
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Vehicle Wi-Fi Hotspot
Finding the Wi-Fi Hotspot Name Note: The vehicle network carrier provides
and Password Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
Press the button to enter the and availability.
settings menu.
CHANGING THE VEHICLE WI-
1. Select Connectivity Features.
FI HOTSPOT NAME OR
2. Select Vehicle Hotspot.
PASSWORD
3. Select Settings.
Note: The SSID is the hotspot name. Press the button to enter the
settings menu.
4. Scroll to Hide password.
5. Uncheck the box. 1. Select Connectivity Features.
Connecting a Device to the Wi-Fi 2. Select Vehicle Hotspot.
Hotspot 3. Select Settings.
1. On your device, turn on Wi-Fi and select 4. Select SSID: ___.
the hotspot from the list of available 5. Enter your required SSID.
Wi-Fi networks.
6. Select Done.
2. When prompted, enter the password.
7. Select Password: ___.
Purchasing a Data Plan 8. Enter your required password.
1. Connect a device to the hotspot. 9. Select Done.
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Audio System
Distance and strength The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Station overload When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
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E293085
E248939
Note: Depending on your vehicle option
package, the controls may look different
from what you see here. Turn to adjust the volume.
Note: Some features, such as satellite Changing Radio Stations
radio, may not be available in your location.
Check with an authorized dealer.
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Audio System
Using Apps
Select to search for and use
compatible apps on your iOS or
Android device.
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Audio System
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Audio System
When HD Radio is on and you tune to a When HD Radio broadcasts are active, you
station broadcasting HD Radio technology, can access the following functions:
you may notice the HD Radio logo on your • Memory presets allow you to save an
screen. When this logo is available, you active channel as a memory preset.
may also see Title and Artist fields Touch and hold a memory preset slot
on-screen. until the sound returns. There is a brief
The multicast indicator appears in FM mute while the radio saves the station.
mode, only, if the current station is Sound returns when finished. When
broadcasting multiple digital broadcasts. switching to an HD2 or HD3 memory
The highlighted numbers signify available preset, the sound mutes before the
digital channels where new or different digital audio plays, because the system
content is available. HD1 signifies the main has to reacquire the digital signal.
programming status and is available in Note: As with any saved radio station, you
analog and digital broadcasts. Other cannot access the saved station if your
multicast stations, HD2 through HD7, are vehicle is outside the station’s reception
only available digitally. area.
Reception area If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
Station blending When the system first receives a station, aside from HD2-
HD7 multicast stations, it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
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Audio System
In order to provide the best possible technology. Independent entities own and
experience, use the contact form to report operate each station. These stations are
any station issues found while listening to responsible for the accuracy of all audio
a station broadcasting with HD Radio streams and data fields.
Echo, stutter, skip or repeat This is poor time alignment No action required. This is a
in audio. by the radio broadcaster. broadcast issue.
Increase or decrease in
audio volume.
Sound fading or blending in The radio is shifting between No action required. The
and out. analog and digital audio. reception issue may clear up
as you continue to drive.
There is an audio mute The digital multicast is not No action required. This is
delay when selecting HD2 or available until the HD Radio normal behavior. Wait until
HD3, multicast preset or broadcast is decoded. Once the audio is available.
Direct Tune. decoded, the audio is avail-
able.
Cannot access HD2 or HD3 The previously stored No action required. The
multicast channel when multicast preset or direct station is not available in
recalling a preset or from a tune is not available in your your current location.
direct tune. current reception area.
Text information does not Data service issue by the Fill out the station issue
match currently playing radio broadcaster. form at website listed
audio. 1
below.
There is no text information Data service issue by the Fill out the station issue
shown for currently selected radio broadcaster. form at website listed
frequency. 1
below.
1 http://hdradio.com/stations/feedback
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Audio System
E208625
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Troubleshooting
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Audio System
USB A
USB PORT
E301114
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Audio System
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SYNC™
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SYNC™
(read and unread), and call history, court order, or where required by law
including history of calls when your cellular enforcement, other government
phone was not connected to the system. authorities, or other third parties acting
In addition, if you connect a media device, with lawful authority. Other parties may
the system creates and retains an index of seek to access the information
supported media content. The system also independently of Ford Motor Company and
records a short development log of Ford of Canada. For further privacy
approximately 10 minutes of all recent information, see the section on 911 Assist.
system activity. The log profile and other See SYNC™ Applications and Services
system data may be used to improve the (page 413).
system and help diagnose any problems
that may occur.
USING VOICE RECOGNITION
The cellular profile, media device index,
and development log will remain in the This system helps you control many
vehicle unless you delete them and are features using voice commands. This
generally accessible only in the vehicle allows you to keep your hands on the
when you connect the cellular phone or wheel and focus on what is around you.
media player. If you no longer plan to use
the system or the vehicle, we recommend Initiating a Voice Session
you perform a Master Reset to erase all
stored information. Press the voice button. A list of
available voice commands
No one can access system data without E142599 appears in the display.
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not Global Voice Commands
access the system data for any purpose These voice commands are always
other than as described absent consent, a available. You can say them at any time.
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SYNC™
voice button.
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say:
Voice Command Action and Description
Phone Confirmation Off When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation On The system will make a best guess; you
may still occasionally be asked to confirm
settings.
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SYNC™
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SYNC™
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SYNC™
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SYNC™
Mobile Applications Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you
can press the voice button and speak commands specific to the
app, for example "Play Playlist Road Trip".
List Applications SYNC lists all of the currently available mobile apps.
Find Applications Searches your connected mobile device for SYNC-compatible
mobile apps.
Help Use this command to discover the available voice commands.
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SYNC™
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SYNC™
Phone issues
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SYNC™
Phone issues
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SYNC™
Phone issues
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SYNC™
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SYNC™
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SYNC™
AppLink issues
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SYNC™
AppLink issues
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The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and
will not erase any information previously stored in the system (Such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset,
press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. Release both buttons after 2-3 seconds. Please allow a few minutes for the
reset to complete. After a few minutes has passed you can resume using the SYNC
system.
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Next Page You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Previous Page You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Help Gives you available commands you can use on the current
screen.
To control the media features, press the voice button and when prompted, say:
Voice command Description
Sirius Channel ___ 1 You can say the Sirius channel name or number
such as "Sirius channel 16".
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
AM ___ Allows you to tune to a specific FM or AM
frequency such as "FM 88.7" or "AM 1580".
FM ___
FM ___ HD ___ 1 Allows you to tune to a specific HD frequency
such as “FM 88.7 HD 1”.
Bluetooth Audio Allows you to listen to music on your Bluetooth
connected device.
USB Allows you to listen to music on your USB
connected device.
Play Genre ___ For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
Play Playlist ___ selection. Your system must finish indexing
Play Artist ___ before this option is available. For example, you
could say "Play artist The Beatles" or "Play song
Play Album ___ Penny Lane".
Play Podcast ___
Play Song ___
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To pair your phone, press the voice button and when prompted, say:
Voice command Description
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Press the voice button and say a command similar to the following:
Voice command Description
Call ___ Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___ at ___ Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Dial ___ Allows you to dial a specific number such as “Dial 867-5309”.
Once you have provided the digits of the phone number, you can say the following
commands:
Voice Command Description
<0-9> If you did not enter the full number with the first command, you
can continue saying the number.
Dial Tells SYNC 3 to make the phone call.
Delete Tells SYNC 3 to erase the last block of digits you state.
Clear Tells SYNC 3 to erase the entire number.
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To access text message options, press the voice button and say:
Voice command Description
Listen to Message
Listen to text message ___ You can say the number of the message you
would like to hear.
Reply to Message
Reply to Message ____ You can say the number of the message you
would like to respond to.
Reply to ____ You can say the contact of the most recent
message to respond.
You can find an address, a point of interest (POI), or search for points of interest
by category:
Voice command Description
Find an Address Allows you to enter the address search functionality. You can
also search for an address in a specific state or province.
Find a ___ State the name of the POI category or major brand name you
would like to search for such as "Find restaurants".
Find a POI Allows you to enter the POI search functionality.
Find an Intersection Allows you to enter the intersection search functionality.
Find the Nearest State the name of a POI category or major brand name you would
<POI Category> like to search for.
Show Previous Allows you to see a list of your previous destinations.
Destinations
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Mobile Apps SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
List Mobile Apps SYNC 3 will list all of the currently available Mobile Apps.
Find Mobile Apps SYNC 3 will search and connect to compatible app(s) running on
your mobile device.
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There are also voice commands that you can use when app(s) are connected to
SYNC 3:
Voice command Description
Say the name of an At any time, you can say the name of a mobile app to start the
app mobile app on SYNC 3.
Say the name of an SYNC 3 will list the available voice commands for the specified
app, followed by app if the app is running on SYNC 3.
help
You can say the following commands to access SiriusXM Traffic and Travel Link:
Voice command Description
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Phone Confirmation Off The system does not confirm before placing a call.
Voice Command Lists On The system displays a short list of available commands.
Voice Command Lists Off The system does not display the list of commands.
Sources
Press this button to select the source of
media you want to listen to.
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Menu Item
AM
FM
SIRIUS 1
CD
USB The name of the USB that is plugged in displays here.
Bluetooth Stereo
Apps If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
1 This feature may not be available in all markets and requires an active subscription.
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Replay Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Live When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
ALERT Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
Selecting this button allows you to enable and edit alerts.
Antenna obstructions For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Station overload When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Satellite radio signal Your display may show ACQUIRING... to indicate the interfer-
interference ence and the audio system may mute.
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Troubleshooting Tips
Acquiring Signal Radio requires more than two No action required. This
seconds to produce audio for message should disappear
the selected channel. shortly.
Satellite antenna fault There is an internal module or If this message does not clear
system failure present. shortly, or with an ignition key
SIRIUS system failure cycle, your receiver may have
a fault. See an authorized
dealer for service.
Invalid Channel The channel is no longer avail- Tune to another channel or
able. choose another preset.
Unsubscribed Channel Your subscription does not Contact SiriusXM at 1-888-
include this channel. 539-7474 to subscribe to the
channel, or tune to another
channel.
Satellite acquiring The signal is lost from the Siri- The signal is blocked. When
signal… usXM satellite or SiriusXM you move into an open area,
tower to your vehicle antenna. the signal should return.
Updating… Update of channel program- No action required. The
ming in progress. process may take up to three
minutes.
Questions? Call 1- Your satellite service is no Contact SiriusXM at 1-888-
888-539-7474 longer available. 539-7474 to resolve subscrip-
tion issues.
None found. Check All the channels in the selected Use the channel guide or the
channel guide. category are either skipped or Sirius XM Settings tile to turn
locked. off the Lock or Skip function on
that station.
SIRIUS Subscription SiriusXM has updated the No action required.
updated channels available for your
vehicle.
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HD Radio technology is the digital The HD logo is grey when acquiring a digital
evolution of analog AM/FM radio. Your station, and then changes to orange when
system has a special receiver that allows digital audio is playing. When this logo is
it to receive digital broadcasts (where available, you may also see Title and Artist
available) in addition to the analog fields on-screen.
broadcasts, it already receives. Digital The multicast indicator appears in FM
broadcasts provide a better sound quality mode (only) if the current station is
than analog broadcasts with free, broadcasting multiple digital broadcasts.
crystal-clear audio and no static or The highlighted numbers signify available
distortion. For more information, and a digital channels where new or different
guide to available stations and content is available. HD1 signifies the main
programming, please visit: programming status and is available in
analog and digital broadcasts. Other
Website multicast stations (HD2 through HD7) are
only available digitally.
www.hdradio.com
Note: There is also an additional feature
When HD Radio is on and you tune to a for stations that have more than 1 HD
station broadcasting HD Radio technology, multicast (For example, HD1 or HD2). The
you may notice the following indicators on HD logo and Radio text appears as a button.
your screen: Pressing this button allows you to cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.
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When HD Radio broadcasts are active, you can access the following functions:
Message Action and Description
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Reception area If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
Station blending When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.
Echo, stutter, skip or This is poor time alignment by No action required. This is a
repeat in audio. the radio broadcaster. broadcast issue.
Increase or decrease in
audio volume.
Sound fading or The radio is shifting between No action required. The recep-
blending in and out. analog and digital audio. tion issue may clear up as you
continue to drive.
There is an audio mute The digital multicast is not No action required. This is
delay when selecting available until the HD Radio normal behavior. Wait until the
HD2 or HD3, multicast broadcast is decoded. Once audio is available.
preset or Direct Tune. decoded, the audio is available.
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Cannot access HD2 or The previously stored multicast No action required. The station
HD3 multicast channel preset or direct tune is not is not available in your current
when recalling a preset available in your current recep- location.
or from a direct tune. tion area.
Text information does Data service issue by the radio 1
Fill out the station issue form.
not match currently broadcaster.
playing audio.
There is no text Data service issue by the radio Fill out the station issue form.
information shown for broadcaster. 1
currently selected
frequency.
1 You can find the form here:
Website
http://hdradio.com/stations/feedback
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Button Function
For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).
Shuffle Select the shuffle symbol to have the audio on the disk play
in random order.
You can use the forward, reverse, pause or Bluetooth Stereo or USB
play buttons to control the audio playback.
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
Repeat Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Shuffle Play the tracks in random order.
You can use the forward, reverse, pause or For some devices, SYNC 3 is able to
play buttons to control the audio playback. provide 30-second skip buttons when you
listen to audio books or podcasts. These
To get more information about the buttons allow you to skip forward or
currently playing track, press the cover art backward within a track.
or Info button.
While playing audio from a USB device you
can look for certain music by selecting the
following:
Button Function
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Button Function
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
A-Z Jump This button allows you to choose a specific
letter to view within the category you are
browsing.
Explore Device If available, this allows you to browse the
folders and files on your USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or Bluetooth enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 454).
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Supported USB file systems include: FAT, You can direct air through any combination
exFAT, and NTFS. of these air vents.
SYNC 3 is also able to organize the media Setting the Blower Motor Speed
from your USB device by metadata tags.
Metadata tags, which are descriptive Touch up or down to increase or
software identifiers embedded in the decrease the volume of air that
media files, provide information about the circulates in your vehicle.
file.
If your indexed media files contain no Setting the Temperature
information embedded in these metadata
tags, SYNC 3 may classify the empty Touch up or down on the left-hand
metadata tags as unknown. temperature control to set the left-hand
temperature.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10 Note: This control also adjusts the
devices. right-hand side temperature when you
switch off dual zone mode.
Touch up or down on the right-hand
CLIMATE temperature control to set the right-hand
temperature.
Touch the climate button on the
touchscreen to access your climate control Switching Auto Mode On and Off
features.
Note: You can switch temperature units Touch the button to switch on
between Fahrenheit and Celsius. See automatic operation, then set
Settings (page 457). the temperature.
Accessing the Climate Control The system adjusts the blower motor
Menu speed, air distribution, air conditioning
operation, and outside or recirculated air
Touch the button to access to reach and maintain the temperature you
additional controls for the front have set.
E265038
climate system.
Switching the Air Conditioning On
and Off
Directing the Airflow
A pop-up appears on the screen
Touch the button to direct
to display the air conditioning
airflow to the windshield air
options.
vents and de-mister.
Touch the button to direct MAX A/C: Touch the button to activate
E244097 airflow to the instrument panel and maximize cooling. The driver and
air vents. passenger temperatures are set to LO,
recirculated air flows through the
Touch the button to direct instrument panel vents, air conditioning
airflow to the footwell air vents. automatically turns on and the fan
automatically adjusts to the highest speed.
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A/C: Touch to switch the air conditioning Switching the Heated Rear
on or off. Use A/C with recirculated air to Window On and Off
improve cooling performance and
efficiency. Touch the button to clear the
rear window of thin ice and fog.
Note: In certain conditions, such as E184884
maximum defrost, the air conditioning
compressor may continue to operate even Switching the Heated Seats On
though you switch off the air conditioning. and Off
Switching the Climate Control On Touch the button to cycle
and Off through the various heat
settings.
Touch the button.
Switching the Heated Steering
Wheel On and Off
Switching the Climate Controlled Touch the button.
Seats On and Off
Touch the button to cycle
through the various climate Switching Maximum Air
E265282
controlled seat settings. Conditioning On and Off
Switching Dual Zone Mode On and Touch the button for maximum
Off cooling.
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Note: The heated rear window also turns Switching Rear Auto Mode On and
on when you select maximum defrost. Off
Switching Recirculated Air On and Touch the button to switch on
Off rear automatic operation, then
set the temperature.
Touch the button to switch
between outside air and
recirculated air.
Switching the Rear Climate
Controlled Seats On and Off
The air currently in the passenger Touch the button to cycle
compartment recirculates. This may through the various climate
reduce the time needed to cool the interior, E265282
controlled seat settings.
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Switching the Rear Heated Seats
Note: Recirculated air may turn off, or On and Off
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk Touch the button to cycle
of fogging. Recirculation may also turn on through the various heat
and off in various air distribution control settings.
combinations during hot weather to improve
cooling efficiency. Switching the Rear Ventilated
Seats On and Off
Switching the Ventilated Seats On
and Off Touch the button to cycle
through the various ventilated
Touch the button to cycle E268558
seat settings.
through the various ventilated
E268558
seat settings.
PHONE
Accessing Rear Climate Controls
Touch the button to access
additional controls for the rear WARNING: Driving while distracted
E270447
climate system. can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
Rear Climate Control Lock
device that may take your focus off the
Indicator road. Your primary responsibility is the
Touch the button. safe operation of your vehicle. We
recommend against the use of any
When on, you can only operate
E265289 hand-held device while driving and
the rear passenger settings encourage the use of voice-operated
through the front controls. systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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Setting a Destination
Destination Entry Menu
Item Description
Setting a Destination Using the Text You can search by entering all or part of
Entry Screen the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do
not specify a location, the system will
use the current vehicle location. You can
specify a location by address, city, state
or zip code. For additional search support,
please visit: support.ford.com.
Note: Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination.
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Route Guidance
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Screen View Adjust your map preferences for when route guidance is active.
Full Map View a full screen map when route guidance is active.
Highway Exit Info View highway exit information for your current route.
Turn List View the turn list for your current route. Select a road to avoid
it.
Traffic List You can find the SiriusXM Traffic and Travel Link information
by pressing this button. This information requires an active
subscription to SiriusXM Traffic and Travel Link. When a route
is not active, a list of nearby traffic incidents displays. When a
route is active, you can choose to display a list of traffic nearby
or on the route.
Navigation Settings Adjust navigation settings. See Settings (page 457).
Where Am I? View information about your current location.
Cancel Route Cancel route guidance.
View Route View the entire current route on the map.
Detour View an alternative route compared to your current one.
Edit Waypoints Change the order or remove waypoints.
Optimize Order The system determines the order of waypoints for you.
Go Go to the next screen and start the new route.
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SiriusXM Traffic and Travel Link (If The navigation system map data may
Equipped) contain inaccurate or incomplete
information due to the passage of time,
SiriusXM Traffic and Travel Link is available changing circumstances, sources used and
on vehicles equipped with navigation and the nature of collecting comprehensive
only in select markets. You must activate geographic data, any of which may lead to
and subscribe to receive SiriusXM Traffic incorrect results. Inaccurate speed limit
and Travel Link information. It helps you information, turn restrictions and other
locate the best gas prices, find movie road attributes may affect the determined
listings, get current traffic alerts, view the route and associated guidance
weather map, get accurate ski conditions Annual navigation map updates are
and see current sports scores. available for purchase through your
The system calculates a reasonable dealership. Depending on your purchase
efficient route based on available speed agreement, you might be eligible for free
limits, traffic, and road conditions. You may Map update. You can choose to download
know a local short cut that is more efficient the Map data update onto a USB, order a
at a given time than the route provided by USB, or use Wi-Fi to deliver automatic
SYNC 3, but you should expect a slight updates. To update your Map data over
difference in minutes or miles with the Wi-Fi, your vehicle must be connected to
SYNC 3 route. a Wi-Fi access point. Map Data files are
large, so it is highly recommended to
Michelin Travel Guide (If Equipped) perform the update when free Wi-Fi is
available otherwise high data rates may
The Michelin travel guide is a service which apply. For USB updates, free map update
provides additional information about eligibility, and other details, contact
certain places of interest, for example dealers at 1-866-462-8837 in the United
restaurants, hotels and tourist sites. Points States and Canada or 01-800-557-5539
of interest that have Michelin travel guide in Mexico or visit our local website for more
information display a button to show you information.
more information. Push the button to see
the additional information. If you have
paired your phone with the system, you APPS
can press the phone button to directly
establish a call with the selected point of The system allows you interact with select
interest. mobile apps while keeping your eyes on
the road. Voice commands, your steering
Navigation Map Accuracy and wheel buttons, or a quick tap on your
Updates touchscreen give you advanced control of
compatible mobile apps. You can also
HERE is the digital map provider for the stream your favorite music or podcasts,
navigation application. If you find map data share your time of arrival with friends, and
errors, you may report them directly to keep connected safely.
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
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SYNC™ 3
When you start an app through the system Using Apps on an Android Device
for the first time, you could be asked to
grant certain permissions. You can review Select the apps option on the
and change the permissions that you have feature bar.
granted at any time when your vehicle is
not moving. We recommend that you 1. If your device is connected via USB,
check your data plan before using your switch Android Auto off. See Phone
apps through the system. Using them (page 447).
could result in additional charges. We also 2. Pair your device. See Phone (page 447).
recommend that you check the app
provider's terms and conditions and 3. Start the apps on your device that you
privacy policy before using their app. Make want to use through SYNC.
sure that you have an active account for Note: If you close the apps on your device,
apps that you want to use through the you will not be able to use them through the
system. Some apps will work with no system.
setup. Others require you to configure
4. Select Find Mobile Apps.
some personal settings before you can use
them. Note: The system searches and connects
to compatible apps that are running on your
Note: For more information about available device.
apps, visit catalog.ford.com.
5. Select the app that you want to use on
Using Apps on an iOS Device the touchscreen.
Select the apps option on the Note: Mobile Apps on your device use the
feature bar. USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
1. If your device is connected via USB, enabled.
switch Apple CarPlay off. See Phone
(page 447). Using Mobile Navigation on an
2. Connect your device to a USB port or Android Device
pair and connect using Bluetooth.
1. Connect your device to a USB port.
3. If prompted to enable CarPlay, select
Disable. 2. Switch Android Auto off. See Phone
(page 447).
4. Start the apps on your device that you
want to use through SYNC. 3. Switch on Enable Mobile Apps via
USB in the Mobile Apps Settings tile.
Note: If you close the apps on your device,
you will not be able to use them through the 4. Select the apps option on the feature
system. bar.
5. Select the app that you want to use on 5. Select the navigation app that you
the touchscreen. want to use on the touchscreen.
Note: Connect your device to a USB port if Note: When using a navigation app, keep
you want to use a navigation app. When your device unlocked and the app open.
using a navigation app, keep your device
unlocked and the app open.
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SiriusXM Traffic and Travel Link (If Note: In order to use SiriusXM Traffic and
Equipped) Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
WARNING: Driving while distracted access and use these features. Go to
can result in loss of vehicle control, crash www.siriusxm.com/travellink for more
and injury. We strongly recommend that information.
you use extreme caution when using any
Note: Visit www.siriusxm.com/traffic and
device that may take your focus off the
click on Coverage map and details for a
road. Your primary responsibility is the
complete listing of all traffic areas covered
safe operation of your vehicle. We
by SiriusXM Traffic and Travel Link.
recommend against the use of any
hand-held device while driving and Note: Neither Sirius nor Ford is responsible
encourage the use of voice-operated for any errors or inaccuracies in the SiriusXM
systems when possible. Make sure you Traffic and Travel Link services or its use in
are aware of all applicable local laws vehicles.
that may affect the use of electronic When you subscribe to SiriusXM Traffic
devices while driving. and Travel Link, it can help you locate the
best gas prices, find movie listings, get
Note: SiriusXM Traffic and Travel Link may current traffic alerts, view the current
not be available in all markets. weather map, get accurate ski conditions
and see scores to current sports games.
Traffic on Route Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
Traffic Nearby places, if programmed.
Fuel Prices Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Movie Listings Touch this button to view nearby movie theaters and their
show times, if available.
Weather Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Map Select to see the weather map,
which can show storms, radar
information, charts and winds.
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SYNC™ 3
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
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SYNC™ 3
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SYNC™ 3
SYNC™ 3 TROUBLESHOOTING
Voice Recognition
The system does not under- – You are using the wrong voice commands.
stand what I am saying. • See Using Voice Recognition (page 428).
• For a complete list of voice commands, refer to our
website.
– You are speaking too soon.
• Wait for the voice prompt before you speak.
The system does not under- – Device limitation. Bluetooth does not support voice
stand the name of a track or commands.
artist. • Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
– You are using the wrong voice commands.
• See Using Voice Recognition (page 428).
• For a complete list of voice commands, refer to our
website.
– You are not saying the name exactly as it appears on
your device.
• Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.
The song or artist name may have some special char-
acters that are not being recognized by the system.
– The name contains special characters, for example *,
- or +.
• Rename the files on your device or use the touch-
screen to select and play the track.
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SYNC™ 3
The system does not under- – You are not saying the name exactly as it appears on
stand the name of a contact your device.
in the phonebook on my • Say the first and last name of the contact exactly
device and calls the wrong as it appears on your device. Spell out any abbrevi-
contact. ations in the name.
– The name contains special characters, for example *,
- or +.
• Rename the contact on your device or use the
touchscreen to select and call the contact.
The system does not under- – You are not saying the name exactly as it appears on
stand foreign names of your device.
contacts in the phonebook • Say the first and last name of the contact exactly
on my device. as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.
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The system does not under- – Device limitation. Bluetooth does not support voice
stand the name of a track or commands.
artist. • Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
The system does not recog- – Missing or incorrect audio file metadata, for example
nize the music on my device. artist, song title, album or genre.
• Repair the files on your device.
– Corrupt files.
• Repair the files on your device.
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Phone
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SYNC™ 3
Text messaging does not – You did not switch on text message notifications.
work. • Switch text message notifications on. See Phone
(page 447).
– Incompatible cell phone.
• Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
• Switch your cell phone off, reset it and try again.
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The system does not recog- – You are using the wrong coordinates format.
nize coordinates. • Use the format ##. #####, ##. ##### (for N/S ,
E/W). Add a minus before coordinates if the
direction is West and keep a positive value if the
direction is East, for example 12.5412 means East
and -12.5412 means West.
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Apps
I have a compatible device – AppLink compatible apps not installed on your device.
and it is correctly connected • Download and install the latest version of the app.
but the system still cannot
find any apps. – AppLink compatible apps not running on your device.
• Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
• Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have an Android device – An issue on some older versions of the Android oper-
that is correctly connected, ating system could result in apps not being found.
I have restarted my apps • Switch Bluetooth off and on again to force the
and they are running but the system to reconnect to your device.
system still cannot find
them.
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Wi-Fi Connectivity
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SYNC™ 3
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Accessories
For a complete listing of the accessories For maximum vehicle performance, keep
that are available for your vehicle, please the following information in mind when
contact your authorized dealer or visit the adding accessories or equipment to your
online store web site: vehicle:
• When adding accessories, equipment,
Web Address (United States) passengers and luggage to your
vehicle, do not exceed the total weight
www.Accessories.Ford.com capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
Web Address (Canada) indicated on the Safety Compliance
Certification label). Ask an authorized
www.Accessories.Ford.ca dealer for specific weight information.
• The Federal Communications
We will repair or replace any properly Commission (FCC) and Canadian
authorized dealer-installed Ford Original Radio Telecommunications
Accessory found to be defective in Commission (CRTC) regulate the use
factory-supplied materials or workmanship of mobile communications systems
during the warranty period, as well as any that are equipped with radio
component damaged by the defective transmitters, for example two-way
accessories. radios, telephones and theft alarms.
We will warrant your Ford Original Any such equipment installed in your
Accessory through the warranty that vehicle should comply with Federal
provides the greatest benefit: Communications Commission (FCC)
and Canadian Radio
• 24 months, unlimited mileage. Telecommunications Commission
• The remainder of your new vehicle (CRTC) regulations and should be
limited warranty. installed only by an authorized dealer.
Contact an authorized dealer for details • An authorized dealer needs to install
and a copy of the warranty. mobile communications systems.
Improper installation may harm the
Ford Licensed Accessories are the operation of your vehicle, particularly
accessory manufacturer's designs. The if the manufacturer did not design the
manufacturer develops and therefore mobile communication system
warrants Ford Licensed Accessories, and specifically for automotive use.
does not design or test these accessories
to Ford Motor Company engineering • If you or an authorized Ford dealer add
requirements. Contact an authorized Ford any non-Ford electrical or electronic
dealer for the manufacturer’s limited accessories or components to your
warranty details, and request a copy of the vehicle, you may adversely affect
Ford Licensed Accessories product limited battery performance and durability. In
warranty from the accessory manufacturer. addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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Ford Protect
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Ford Protect
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Scheduled Maintenance
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Scheduled Maintenance
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Scheduled Maintenance
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
Multi-Point Inspection
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Scheduled Maintenance
Multi-Point Inspection
Be sure to ask your dealership service This means you do not have to remember
advisor or technician about the multi-point to change the oil on a mileage-based
vehicle inspection. It is a comprehensive schedule. Your vehicle lets you know when
way to perform a thorough inspection of an oil change is due by displaying a
your vehicle. Your checklist gives you message in the information display.
immediate feedback on the overall The following table provides examples of
condition of your vehicle. vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
NORMAL SCHEDULED and generally decrease with severity of
MAINTENANCE use.
7,500–10,000 mi Normal
(12,000–16,000 km) Normal commuting with highway driving
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1
At Every Oil Change Interval as Indicated by the Information Display
2
Change the engine oil and filter.
Rotate the tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level - vehicles with dipstick. Consult your
dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints.
Inspect the half-shaft boots.
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Scheduled Maintenance
1
At Every Oil Change Interval as Indicated by the Information Display
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
1
Brake Fluid Maintenance
Every 3 Years 2
Change the brake fluid.
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer.
1
Other Maintenance Items
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Scheduled Maintenance
1
Other Maintenance Items
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 After initial inspection, inspect every other oil change until replaced.
3 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Off-road Operation
Inspect frequently, service Inspect steering linkage, ball joints and U-joints. Lubricate
as required if equipped with grease fittings.
Replace engine air filter.
Replace cabin air filter.
Every 5,000 mi (8,000 km) Change engine oil and filter.1
or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
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Scheduled Maintenance
Off-road Operation
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Scheduled Maintenance
Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Repair Order #:
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Distance:
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Repair Order #:
Dealer stamp
Distance:
E146852
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Appendices
Car/SUV
E239120
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Van
E239122
Truck
E239121
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1-30 50 1
50-54 50 2, 3
68-88 50 2, 3
142-176 50 2, 3
380-512 50 2, 3
806-870 10 2, 3
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Binding Arbitration and Class Action the right to litigate (or participate in as a
Waiver party or class member) all disputes in court
before a judge or jury. Instead, all disputes
(a) Application. This Section applies to will be resolved before a neutral arbitrator,
any dispute EXCEPT IT DOES NOT whose decision will be final except for a
INCLUDE A DISPUTE RELATING TO limited right of appeal under the Federal
COPYRIGHT INFRINGEMENT, OR TO THE Arbitration Act. Any court with jurisdiction
ENFORCEMENT OR VALIDITY OF YOUR, over the parties may enforce the
FORD MOTOR COMPANY, OR ANY OF arbitrator’s award.
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS. (e) Class action waiver. Any proceedings
Dispute means any dispute, action, or other to resolve or litigate any dispute in any
controversy between You and FORD forum will be conducted solely on an
MOTOR COMPANY, other than the individual basis. Neither you nor FORD
exceptions listed above, concerning the MOTOR COMPANY, will seek to have any
SOFTWARE (including its price) or this dispute heard as a class action, as a private
EULA, whether in contract, warranty, tort, attorney general action, or in any other
statute, regulation, ordinance, or any other proceeding in which any party acts or
legal or equitable basis. proposes to act in a representative
capacity. No arbitration or proceeding will
(b) Notice of Dispute. In the event of a be combined with another without the
Dispute, You or FORD MOTOR COMPANY prior written consent of all parties to all
must give the other a “Notice of Dispute”, affected arbitrations or proceedings.
which is a written statement of the name,
address, and contact information of the (f) Arbitration procedure. Any
party giving it, the facts giving rise to the arbitration will be conducted by the
dispute, and the relief requested. You and American Arbitration Association (the
FORD MOTOR COMPANY will attempt to “AAA”), under its Commercial Arbitration
resolve any dispute through informal Rules. If You are an individual and use the
negotiation within 60 days from the date SOFTWARE for personal or vehicle use, or
the Notice of Dispute is sent. After 60 days, if the value of the dispute is $75,000 or
You or FORD MOTOR COMPANY may less whether or not You are an individual
commence arbitration. or how You use the SOFTWARE, the AAA
Supplementary Procedures for
(c) Small claims court. You may also Consumer-Related Disputes will also
litigate any dispute in small claims court apply. To commence arbitration, submit a
in your county of residence or FORD Commercial Arbitration Rules Demand for
MOTOR COMPANY’S principal place of Arbitration form to the AAA. You may
business, if the dispute meets all request a telephonic or in-person hearing
requirements to be heard in the small by following the AAA rules. In a dispute
claims court. You may litigate in small involving $10,000 or less, any hearing will
claims court whether or not You be telephonic unless the arbitrator finds
negotiated informally first. good cause to hold an in-person hearing
(d) Binding arbitration. If You and FORD instead. For more information, see adr.org
MOTOR COMPANY, do not resolve any or call 1-800-778-7879. You agree to
dispute by informal negotiation or in small commence arbitration only in your county
claims court, any other effort to resolve of residence or FORD MOTOR COMPANY’S
the dispute will be conducted exclusively principal place of business. The arbitrator
by binding arbitration. You are giving up
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may award the same damages to You filing, AAA, and arbitrator’s fees and
individually as a court could. The arbitrator expenses. It will not seek its attorney’s
may award declaratory or injunctive relief fees or expenses from you in any
only to You individually, and only to the arbitration. Fees and expenses are not
extent required to satisfy Your individual counted in determining how much a
claim. dispute involves.
(g) Arbitration fees and incentives. (h) Claims or disputes must be filed
• I. Disputes involving $75,000 or less. within one year. To the extent permitted
FORD MOTOR COMPANY will by law, any claim or dispute under this
promptly reimburse your filing fees and EULA to which this Section applies must
pay the AAA’s and arbitrator’s fees and be filed within one year in small claims
expenses. If you reject FORD MOTOR court (Section c) or in arbitration (Section
COMPANY’S last written settlement d). The one-year period begins when the
offer made before the arbitrator was claim or dispute first could be filed. If such
appointed (“last written offer”), your a claim or dispute is not filed within one
dispute goes all the way to an year, it is permanently barred.
arbitrator’s decision (called an (I) Severability. If the class action waiver
“award”), and the arbitrator awards (Section e) is found to be illegal or
you more than the last written offer, unenforceable as to all or some parts of a
FORD MOTOR COMPANY will give you dispute, then that portion of Section e will
three incentives: (1) pay the greater of not apply to those parts. Instead, those
the award or $1,000; (2) pay twice your parts will be severed and proceed in a court
reasonable attorney’s fees, if any; and of law, with the remaining parts proceeding
(3) reimburse any expenses (including in arbitration. If any other provision of that
expert witness fees and costs) that portion Section e is found to be illegal or
your attorney reasonably accrues for unenforceable, that provision will be
investigating, preparing, and pursuing severed with the remainder of Section e
your claim in arbitration. The arbitrator remaining in full force and effect.
will determine the amounts.
Telenav Software End User License
• ii. Disputes involving more than
Agreement
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s Please read these terms and conditions
and arbitrator’s fees and expenses. carefully before you use the TeleNav
• iii. Disputes involving any amount. In Software. Your use of the TeleNav
any arbitration you commence, FORD Software indicates that you accept these
MOTOR COMPANY will seek its AAA terms and conditions. If you do not accept
or arbitrator’s fees and expenses, or these terms and conditions, do not break
Your filing fees it reimbursed, only if the the seal of the package, launch, or
arbitrator finds the arbitration frivolous otherwise use the TeleNav Software.
or brought for an improper purpose. In TeleNav may revise this Agreement and
any arbitration FORD MOTOR the privacy policy at any time, with or
COMPANY commences, it will pay all without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
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HERE holds a non-exclusive license from Restrictions. Except where you have been
the United States Postal Service® to specifically licensed to do so by Telenav,
publish and sell ZIP+4® information. and without limiting the preceding
©United States Postal Service® 2014. paragraph, you may not use this Data (a)
Prices are not established, controlled or with any products, systems, or applications
approved by the United States Postal installed or otherwise connected to or in
Service®. The following trademarks and communication with vehicles, capable of
registrations are owned by the USPS: vehicle navigation, positioning, dispatch,
United States Postal Service, USPS, and real time route guidance, fleet
ZIP+4 management or similar applications; or (b)
with or in communication with any
The Data for Mexico includes certain data positioning devices or any mobile or
from Instituto Nacional de Estadística y wireless-connected electronic or computer
Geografía. devices, including without limitation
cellular phones, palmtop and handheld
9.2 End User Terms Required by NAV2 computers, pagers, and personal digital
(Shanghai) Co., Ltd assistants or PDAs.
The data (“Data”) is provided for your Warning. The Data may contain
personal, internal use only and not for inaccurate or incomplete information due
resale. It is protected by copyright, and is to the passage of time, changing
subject to the following terms and circumstances, sources used and the
conditions which are agreed to by you, on nature of collecting comprehensive
the one hand, and NAV2 (Shanghai) Co., geographic data, any of which may lead to
Ltd (“NAV2”) and its licensors (including incorrect results.
their licensors and suppliers) on the other
hand. 20xx. All rights reserved No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
Terms and Conditions risk. Telenav and its licensors (and their
licensors and suppliers) make no
Permitted Use. You agree to use this Data guarantees, representations or warranties
together with the Telenav Software solely of any kind, express or implied, arising by
for the internal business and personal law or otherwise, including but not limited
purposes for which you were licensed, and to, content, quality, accuracy,
not for service bureau, time-sharing or completeness, effectiveness, reliability,
other similar purposes. Accordingly, but fitness for a particular purpose, usefulness,
subject to the restrictions set forth in the use or results to be obtained from this
following paragraphs, you agree not to Data, or that the Data or server will be
otherwise reproduce, copy, modify, uninterrupted or error-free.
decompile, disassemble, create any
derivative works of, or reverse engineer any Disclaimer of Warranty: TELENAV AND
portion of this Data, and may not transfer ITS LICENSORS (INCLUDING THEIR
or distribute it in any form, for any purpose, LICENSORS AND SUPPLIERS) DISCLAIM
except to the extent permitted by ANY WARRANTIES, EXPRESS OR IMPLIED,
mandatory laws. OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
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MAKES NO WARRANTY, EXPRESS OR view it, and (ii) save it, provided that you
IMPLIED, OF MERCHANTABILITY OR do not remove any copyright notices that
FITNESS FOR A PARTICULAR PURPOSE, appear and do not modify the Data in any
SUITABILITY, OR PERFORMANCE way. You agree not to otherwise reproduce,
REGARDING ANY SERVICES OR GOODS, copy, modify, decompile, disassemble or
AND IN NO EVENT SHALL AT&T BE reverse engineer any portion of this Data,
LIABLE, WHETHER OR NOT DUE TO ITS and may not transfer or distribute it in any
OWN NEGLIGENCE, FOR ANY: (A) ACT OR form, for any purpose, except to the extent
OMISSION OF A THIRD PARTY; (B) permitted by mandatory laws.
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT, Restrictions
DELAYS, OR DEFECTS IN THE SERVICE Except where you have been specifically
PROVIDED BY OR THROUGH THE licensed to do so by NAV2 , and without
UNDERLYING CARRIER; (C) DAMAGE OR limiting the preceding paragraph, you may
INJURY CAUSED BY SUSPENSION OR not (a) use this Data with any products,
TERMINATION BY THE UNDERLYING systems, or applications installed or
CARRIER; OR (D) DAMAGE OR INJURY otherwise connected to or in
CAUSED BY A FAILURE OR DELAY IN communication with vehicles, capable of
CONNECTING A CALL TO ANY ENTITY, vehicle navigation, positioning, dispatch,
INCLUDING 911 OR ANY OTHER real time route guidance, fleet
EMERGENCY SERVICE. TO THE FULL management or similar applications; or (b)
EXTENT ALLOWED BY LAW, THE END with or in communication with any
USER RELEASES, INDEMNIFIES AND positioning devices or any mobile or
HOLDS THE UNDERLYING CARRIER wireless-connected electronic or computer
HARMLESS FROM AND AGAINST ANY devices, including without limitation
AND ALL CLAIMS OF ANY PERSON OR cellular phones, palmtop and handheld
ENTITY FOR DAMAGES OF ANY NATURE computers, pagers, and personal digital
ARISING IN ANY WAY FROM OR RELATING assistants or PDAs. You agree to cease
TO, DIRECTLY OR INDIRECTLY, SERVICES using this Data if you fail to comply with
PROVIDED BY THE UNDERLYING CARRIER these terms and conditions.
OR ANY PERSON’S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE Limited Warranty
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING NAV2 warrants that (a) the Data will
CARRIER. perform substantially in accordance with
the accompanying written materials for a
VII. China Territory period of ninety (90) days from the date
of receipt, and (b) any support services
Personal Use Only provided by NAV2 shall be substantially as
You agree to use this Data together with described in applicable written materials
[insert name of Client Application] for the provided to you by NAV2, and NAV2’s
solely personal, non-commercial purposes support engineers will make commercially
for which you were licensed, and not for reasonable efforts to solve any problem
service bureau, time-sharing or other issues.
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
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WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
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3 Air Filter
See: Changing the Engine Air Filter.............329
360 Degree Camera...................................233 Alarm
Advanced Camera Views................................233 See: Anti-Theft Alarm........................................83
Camera Views.....................................................233 Ambient Lighting...........................................98
Front Camera......................................................234 Adjusting the Brightness...................................98
Keep Out Zone....................................................234 Switching Ambient Lighting Off.....................98
Side Camera........................................................234 Switching Ambient Lighting On.....................98
Anti-Theft Alarm............................................83
4 Arming the Alarm................................................84
Disarming the Alarm...........................................84
4WD Using the System.................................................83
See: Four-Wheel Drive....................................200 Appendices....................................................494
Apps.................................................................454
A SiriusXM Traffic and Travel Link..................456
Using Apps on an Android Device...............455
A/C Using Apps on an iOS Device........................455
See: Climate Control.........................................139 Using Mobile Navigation on an Android
About This Manual...........................................7 Device...............................................................455
ABS At a Glance........................................................18
See: Brakes..........................................................209 Audible Warnings and Indicators.............113
ABS driving hints Direction Indicator Tone....................................113
See: Hints on Driving With Anti-Lock Headlamps On Warning Tone.........................113
Brakes...............................................................209 Key in Ignition Warning Tone...........................113
Accessories.....................................................472 Keyless Warning Alert........................................113
Accessories Parking Brake On Warning Tone....................113
See: Replacement Parts Audio Control..................................................88
Recommendation............................................14 You can operate the following functions
ACC with the control:..............................................88
See: Using Adaptive Cruise Control............237 Audio System...............................................398
Active Park Assist.........................................223 General Information.........................................398
Using Active Park Assist..................................224 Audio Unit - Vehicles With: Touchscreen
Adjustable Pedals...........................................91 Display...........................................................401
Adjusting the Headlamps.........................337 Accessing the Sound Settings......................401
Horizontal Aim Adjustment...........................338 Adjusting the Volume.......................................401
Vertical Aim Adjustment.................................337 Changing Radio Stations...............................402
Adjusting the Pedals......................................91 Muting the Audio...............................................402
Adjusting the Steering Wheel - Vehicles Playing or Pausing Media...............................402
With: Manual Adjustable Steering Setting the Memory Presets.........................402
Column............................................................87 Switching the Audio Unit On and Off........402
Adjusting the Steering Wheel - Vehicles Switching the Display On and Off..............402
With: Power Adjustable Steering Using Seek, Fast Forward and
Column............................................................87 Reverse.............................................................402
End of Travel Position........................................88 Audio Unit - Vehicles Without:
Memory Feature...................................................88 Touchscreen Display...............................398
Airbag Disposal...............................................55 Accessing the Settings Menu.......................399
Air Conditioning Accessing the Sound Settings.....................399
See: Climate Control.........................................139 Adjusting the Volume......................................399
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Opening and Closing the Liftgate..................78 Switching the Rear Climate Control On and
Opening the Liftgate Window.........................79 Off.......................................................................146
Setting the Liftgate Open Height...................79 Switching the Rear Heated Seats On and
Stopping the Liftgate Movement...................79 Off.......................................................................146
Switching the Power Liftgate On or Rear Passenger Climate Controls -
Off........................................................................80 Vehicles With: Manual Temperature
Using the Hands-Free Liftgate.......................80 Control...........................................................146
Power Running Boards................................85 Directing Air to the Overhead Air
Power Seats...................................................154 Vents..................................................................146
Adjusting the Lumbar Support......................155 Directing Air to the Rear Footwell Air
Adjusting the Multi-Contour Front Seats Vents...................................................................147
With Active Motion .......................................155 Rear Climate Control Lock Indicator............147
Power Steering Fluid Check.....................335 Setting the Rear Blower Motor Speed........147
Power Windows.............................................101 Setting the Rear Temperature........................147
Accessory...............................................................101 Switching the Rear Climate Control On and
Bounce-Back........................................................101 Off........................................................................147
One-Touch Down................................................101 Switching the Rear Heated Seats On and
One-Touch Up......................................................101 Off........................................................................147
Window Lock........................................................101 Rear Seats.......................................................158
Pre-Collision Assist.....................................257 Adjusting the Manual Second Row
Adjusting the Pre-Collision Assist Outermost Seats for Easy Entry..............159
Settings............................................................259 Adjusting the Second Row Center
Blocked Sensors................................................260 Seat......................................................................161
Distance Indication and Alert.......................258 Adjusting the Second Row Outermost
Using the Pre-Collision Assist Seats for Easy Exit........................................160
System..............................................................258 Folding the Power Rear Seats........................161
Protecting the Environment........................17 Folding the Second Row Center Seat
Puncture ..............................................................................160
See: Changing a Road Wheel........................372 Folding the Second Row Outermost Seats
..............................................................................158
R Reclining the Second Row Outermost Seat
Backrest............................................................160
Rear Axle........................................................208 Rear Under Floor Storage.........................265
Rear Parking Aid............................................219 Advanced System: Forward Divider, Cargo
Object Distance Indicator...............................220 Shelf and Rear Barrier (Bulkhead
Rear Passenger Climate Controls - Position)..........................................................266
Vehicles With: Automatic Temperature Cargo Management System.........................265
Control...........................................................145 Rear View Camera......................................230
Directing Air to the Overhead Air Camera Guidelines.............................................231
Vents...................................................................145 Manual Zoom......................................................232
Directing Air to the Rear Footwell Air Obstacle Distance Indicator..........................232
Vents...................................................................145 Rear Camera Delay............................................232
Rear Climate Control Lock Indicator...........145 Using the Rear View Camera
Setting the Rear Blower Motor System..............................................................230
Speed.................................................................146 Rear View Camera
Setting the Rear Temperature.......................146 See: Rear View Camera...................................230
Switching Rear Auto Mode On and Rear Window Wiper and Washers...........93
Off.......................................................................146 Rear Window Washer.........................................93
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Technical Specifications.................................378
Windows and Mirrors...................................101
Windshield Washers.....................................93
Front Camera Washer........................................93
Windshield Wipers.........................................92
Speed Dependent Wipers................................92
Wiper Blades
See: Checking the Wiper Blades..................339
Wipers and Washers.....................................92
Wireless Accessory Charger.....................170
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