UHLB3132: CORRESPONDENCE

ACTIVITY 3 FOR ONLINE CLASS 0N 13 JUNE 2021

(Please handwrite this email and submit it online via elearning)

Dear Madam or Sir,

Re: _Order #KDH05250______________

(OPENING STATEMENT)

I Ahmad Kamarul________with regard to the _the purchase of twenty monitors and ten

servers________________________ordered from your company.

(SUPPORTING DETAILS)

Unfortunately,

the delivery of the items arrived a month late than the date that your company promised. In

addition, there were two of the monitors were found defective.___________________

(SUPPORTING DETAILS – CHANGE OF TOPIC 1)

I would also like to talk about the action that has not been taken by Delta Computers. I notified
to your company about the defects and Delta Computers promised to solve the issue
immediately. Unfortunately, there was nothing action to be
taken._________________________________________________________________________
___

(SUPPORTING DETAILS – CHANGE OF TOPIC 2)

Regarding the price, there was___a mistake on the price quoted in the invoice

received._____________

I had made a called to your company but your staff could not find a record of my order.

Regardly, hope Delta Computer can solve my

problem._____________________________________

____________________________________________

As a matter of urgency, please send use replacement for the two defective monitors and

find a record of my purchase as soon as possible___________________________________

____________________________________________________________________________

by the end of this week.

(SIGN OFF)

Ahmad Kamarul_________