Business

English
P T T R I T U N G G A L C E M E R L A N G
Meet Our Tutors

Fajar Bahari Mr. James Mas Muhammad Idris

Tutor Native Tutor Tutor
Contents
Topic 1

Conducting
Business as Usual
SOCIALIZING

EMAILING

DELEGATING TASK

INTERRUPTING & GIVING IDEA

NEGOTIATING
Contents
Topic 2

Business English
for Writing
WRITING EFFECTIVE EMAIL
WRITING SKILL FOR BUSINESS
LEGAL DOCUMENT
BUSINESS REPORT

MEMO WRITING

WRITTEN IN ACCOUNTING AND

FINANCE
Contents
Topic 3

English for Business

Communication

BUILDING A RELATIONSHIP

TELEPHONING

ENGLISH FOR PRESENTATIONS

Corporate Timetable
for Business English

6 MONTHS

Online Pre-Assessment
2nd Month 3rd Month

1st Month Interupting & Giving Ideas - 1 Writing an Effective Email - 1

1st Month
Writing an Effective Email - 2
Socializing Interupting & Giving Ideas - 2

Emailing Writing Skill for Business Legal

Negotiating - 1 Document - 1
Delegating Task - 1

Delegating Task - 2 Negotiating - 2 Writing Skill for Business Legal

Document - 2
Corporate Timetable
for Business English

6 MONTHS

4th Month 5th Month 6th Month

Business Report - 1 Writing in Accounting & Telephoning - 1

Finance - 1
Business Report - 2 Telephoning - 2
Writing in Accounting &
Finance - 2
Memo Writing - 1 English for Presentations - 1
Building a Relationship - 1

Memo Writing - 2 Building a Relationship - 2 English for Presentations - 2

Socializing
S E P T E M B E R 2 0 2 3
Process of
Socialization
The socialization process
can be divided into three
stages:

1 Pre-arrival Stage

2 Encounter Stage

3 Metamorphosis Stage
The People Involved in
Employee Socialization

HRM Department

Managers of Supervisors

Organizational Culture
Socializing at Work

Socializing with Managers

Socializing With Seniors

Socializing With Coworkers

Socializing With Customers

The Points When
Socializing at Work
Be Friendly and Polite

Listen to Others

Give Sincere and Honest Complimets

Positive Mannerisms

Never Take Part In Events

Respect and Be Tolerant

English Vocabulary for Socializing
“Welcome to ...”

Welcoming “We're pleased to welcome you (all) to ...”

“It's a pleasure to welcome you (all) to ..”

“How do you do?” “How are you doing?”

Greeting people /
“I'm very pleased to meet you.” Formal “Very nice.” Non Formal
First Greeting
“It's very nice to meet you.” “Good to meet you.”

Greeting people “It's very nice to see you again.” “Good / nice to see you”
you have met Non Formal
Formal “Great to see you.”
several times “I'm very pleased to meet you
before again.”
English Vocabulary for Socializing
“My name is ... I'm (position/job)” “We haven't met yet. I'm ...”

Introductions “I'd like to introduce myself...” “I'd like to introduce you to ...”

“Let me introduce myself...” “Have you met...?”

“Hello, I'm...” “I work for...”

“Hello, my name is...” “I'm in charge of...”

Identifying
“Hello, let me introduce myself...” “I'm responsible for...”
yourself
“I'm...” “I've got an appointment with...”

“I'm from...”
English Vocabulary for Socializing
Small talk Getting to know each other

“How was your sleep?” “How long have you been working for...?”

“How's the weather in ...?” “How did you get into this line of business?”

“What do you think of our weather?” “How do you like living in ...?”

“Could I take your coat/umbrella?” “What's your hometown?”

“Would you care for something to drink?” “What do you do in your spare time?”

“How do you take your coffee/tea?”

Small Talk for Socializing
Conversation Starters

Talking about the weather

“Today is Beautiful day, isn't it?”

“Can you believe all of this rain we've been having?”
“It looks like it's going to snow.”
“It sure would be nice to be in Hawaii right about now.”
“I hear they're calling for thunderstorms all weekend.”
“We couldn't ask for a nicer day, could we?”
“How about this weather?”
“Did you order this sunshine?”
Small Talk for Socializing
Conversation Starters

At the office

“Looking forward to the weekend?”

“Have you worked here long?”
“I can't believe how busy/quiet we are today, can you?”
“Has it been a long week?”
“You look like you could use a cup of coffee.”
“What do you think of the new computers?”
Small Talk for Reflections
“So, you think ..?”

Socializing “I suppose you are ..?”

Question Types

Statement
(expressed to encourage a reaction)
Closed conversations “So, you think ..?”
“Did you see that film on television?”
“I suppose you are ..?”
“Do you live near here?”

“Have you been here long?” Reactions

“Yes, I agree.”

Open conversations “Really?”

“What about the country?” “That's interesting.”

“Where do you spend your holidays?” “Me too.”

English Phrases indicating you want to end the conversation

Vocabulary “I really must be going, because they are calling my flight.”

for Socializing “I really must be leaving, because It's rather late and
I've got an early morning meeting.”
Ending The Conversations “I really should be getting back to my hotel, because It's
getting very late and I've got an early morning flight.”

Ending conversations with people you don't know

“I have enjoyed meeting you.”

“Good bye. It's been nice meeting you.”
“I have enjoyed talking to you.”
“It's been interesting talking to you.”
English Vocabulary
for Socializing
Saying Goodbye

Saying goodbye (Formal)

“I'll look forward to seeing you when you're next in ….”

“Next time you're here.”
“I'll see you in a couple of months / on Monday.” Saying goodbye (Non Formal)
“I'll see you later.”
“Bye. See you later.”
“I hope you enjoy the rest of your trip.”
“Bye. See you soon.”
“I hope you have a good flight back.”
“I hope the meeting goes well.”
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You
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