Flipkart

Presenting to you by Ibadul Islam Rony ID60

Flipkart’s Background
Located at Bangalore in India
and operating all over the
county.

Started their operation by

selling books in 2007.

Entered into selling business of

electronic items and lifestyle
goods simultaneously.
 Business Challenges Faced by Flipkart

01 Logistical 03 Prompt Delivery 05 Time & Cost

It is a very Fastest delivery is Time and cost are
challenging factor the key challenge the main
for online retail. to disrupt the constraints in this
market. business model.

02 Data Security 04 Error-free Service

Sensitive data Tough it is online
used for delivery based business
can cause they must be more
security concern. cautious about
error free service.
Probable Solution for Flipkart
01 02
E-kart MDM APPLICATION
• Online logistic application
• Remotely monitors the
for warehouse, vendors,
device.
and delivery executives.
• Secured sensitive business
• Business to Consumers
data.
direct communication.
• Tracking, receiving alerts,
• Provides vital information’s
even device locking feature.
to the delivery executive.
• Saves time and cost.
• Makes delivery fastest.
 Airtel
Presenting to you by Ibadul Islam Rony ID60
Airtel’s Background
One of the largest
telecommunication brand

Operating over the 20

countries around the world.

Around 365 million active

subscriber.
 Business Challenges Faced by Airtel

01 CRM 03 Lower Quality 05 Customer retention

Customer Low network Due to these
relationship server with poor situation customer
management was technology. retention was
poor. declining.

02 Traditional CRP 04 Lower Services

Using manual Less attracted call
complaint rated and service
resolution process. bundles for the
customers.
Probable Solution for Airtel
01 02
Customer Feedback Central System for CRM

03 04
WAN and Extranet BIS for OLAP & OLTP

05
Oracle Stream Replication
 Pandora
Presenting to you by Ibadul Islam Rony ID60
Pandora’s Background
Cloud server based online
radio service providing app.

77 million registered user

base.

One of the most popular

streaming best music radio in
the world.
 Business Challenges Faced by Pandora

01 Competency 03 Uniqueness 05 Meeting user’s choice

It is operating in Faced difficulties Getting problems to
competitive to differentiate identifying user taste
business market. their service and preference.
model.

02 Big Players 04 Mass Marketing

Spotify, iTunes Gathering a lot of
were on the filed. crowd was a
difficult a task for
them.
Probable Solution for Pandora
01 02
Freemium Revenue Model Personalized Service

03 04
Running Ads for Earning Data & Feedback

05
Continuous Improvements
Walmart Vs Amazon
Presenting to you by Ibadul Islam Rony ID60
 Competitive Forces Analysis for
Walmart and Amazon
01 New Entrants 03 BP of Buyer 05 Competitive Rivalry
Difficult for new Both of them has Retail is very competitive
entrant to penetrate various offering with sector that’s why both are
both are established competitive price invested in heavy marketing,
and dominant player. that ensures bp of logistics, and technology to
buyers. get advantages.

02 BP of Supplier 04 Threat of Substitutes

Significant bp power Both faces the threat, but
due to large size and they are differentiated
marker share for themselves by unique
negotiation. supply chain, logistics, &
customers management.
 Value Chain Analysis for
Walmart and Amazon
Value Chain Analysis

1. Inbound Logistics Highly efficient inbound logistics processes with Walmart's large physical
presence to its supply chain and Amazon.com using advanced logistics
technology to its inventory.
2. Operations Both have efficient and effective operations processes that allow them to
deliver products quickly and accurately to their customers.
3. Outbound Logistics Invested heavily in their outbound, offering store-pickup by Walmart and
Amazon.com using advanced logistics technology to deliver packages
quickly and efficiently.
4. Marketing and Sales Highly effective marketing and sales strategies that help them attract and
retain customers.
5. Service Strong emphasis on customer service, with Walmart offering in-store
customer service and Amazon.com offering 24/7 online customer service.
6.Procurement Efficient procurement processes allow them to negotiate lower prices and
terms with their suppliers, ultimately cost savings for their customers.
 Business Model And Strategies
Comparison

1. Business Model Walmart is primarily a brick-and-mortar retailer with a few online stores,
while Amazon is a primarily online retailer with a few brick-and-mortar
stores.
2. Customer Base Walmart focuses on middle-income and low-income customers who are
looking for low prices, while Amazon targets a wide range of customers who
are looking for convenience and a vast selection of products.
3. Product range Walmart offers a wide range of products, including groceries, apparel,
electronics, and home goods, while Amazon offers a vast selection of
products, including everything from books to electronics to groceries.
4. Supply chain Walmart has a highly efficient supply chain to keep costs low, while Amazon
has a highly automated supply chain to offer fast and free delivery.
5. Pricing strategy Walmart focuses on lowest possible prices to its customers, while Amazon
uses a dynamic pricing strategy based on market demand and supply.
6. Advertising strategy Walmart uses advertising channels like TV and print media while Amazon
relies on digital marketing and personalized recommendations.