Professional Documents
Culture Documents
FSR Scven Es004060422 301
FSR Scven Es004060422 301
FSR Scven Es004060422 301
FSR_ID : SCVEN_ES004060422_301
Site Information
Customer Name Reliance Jio Info Com Ltd. Shelter type RTT
Site ID I-TN-PRRU-ENB-0005 Circle Name Tamil Nadu System Sr No 20215020KIE10248
Complaint Details
Vertiv Call ID Nil Complaint Date Time 06/04/2022_13:00:00 Travelling(A) Man Hours 01:00
Customer Ticket ID NA Response Date Time 06/04/2022_13:00:00 Stay(B) Man Hours 01:00
Service Type I&C Promise Date Time 06/04/2022_13:00:00 On Site Man Hours 01:00
Warranty Type In Warranty Reporting Date Time 06/04/2022_13:00:00 Total Man Hours 03:00:00
Observation(Status)
Fault Reported I&C
Site Parameters
Input Voltage RN 222 Output Voltage RN 222 Rectifier Model Name R48-4000W-e1
Solar PV Cell Capacity
Input Voltage YN 206 Output Voltage YN 206 --
(KW)
Input Voltage BN 211 Output Voltage BN 211 Controller Model Name M530B
Input Current R/Ph1 6 Output Current R/Ph1 6 Controller Version 5.60
Vertiv Energy Pvt Ltd. ,Plot No C20, Road No 16U,Wagle Industrial Estate,Thane(W), Maharashtra-400604
Report Printed @ 1649232777780
� 2020 Vertiv Group Corp. All Rights Reserved
e-SERVICE REPORT 24x7 CALL CENTRE 18002096070
Battery Parameters
No of Battery Banks 4 Battery Capacity 300 Battery Manufacturer Exicom 75AH
Battery Bank
BB-5 -- -- -- --
BB-6 -- -- -- --
BB-7 -- -- -- --
BB-8 -- -- -- --
BB-9 -- -- -- --
BB-10 -- -- -- --
Spares Name Old Serial Number New Serial Number Spare Part Code Issues Quantity
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA
Work Done
Site Issues Installation and commissioning and software update
Action Taken Checked all cable connection and tightness then update software now DG communicate done
CAPA NA
Remarks
Customer Remarks NA
RSM Remarks NA
Vertiv Energy Pvt Ltd. ,Plot No C20, Road No 16U,Wagle Industrial Estate,Thane(W), Maharashtra-400604
Report Printed @ 1649232777780
� 2020 Vertiv Group Corp. All Rights Reserved
e-SERVICE REPORT 24x7 CALL CENTRE 18002096070
Upload Photos
System Front View Faulty Component Photo Replaced Component Photo After Rectification System Photo
Checklist / History Alarms Photo With Customer Representative Photo With System Any Other
Vertiv Energy Pvt Ltd. ,Plot No C20, Road No 16U,Wagle Industrial Estate,Thane(W), Maharashtra-400604
Report Printed @ 1649232777780
� 2020 Vertiv Group Corp. All Rights Reserved