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EECSI2018-Sentiment Analysis Based On Appraisal Theory For Assessing Incumbent Electability
EECSI2018-Sentiment Analysis Based On Appraisal Theory For Assessing Incumbent Electability
Abstract — Sentiment analysis is a useful study for Sentiment analysis is done to view opinions or
determining opinions by classifying text. The opinions about a problem. One theory used to
document used in the research comes from Twitter derive sentiment analysis is the theory of judgment.
about public opinion about community satisfaction Assessment theory is a theory that explains the
related to performance of incumbent. The method
language used in communicating consisting of
used is Appraisal Theory. The data used are 1587 for
Jokowi related data, 1774 for Ministry related data,
feelings and opinions [4]. In this research,
and 1337 government related data. The result of data sentimental analysis is done to see the opinion of
analysis from this research is that people have society which is addressed to the incumbent based
positive sentiments for incumbent. Innovation is a on Twitter data 2017. The result of opinion
term that has the highest positive sentiment, whereas measurement can be used as parameter of society
imaging is the term that has the lowest negative satisfaction to incumbent’s performance. With the
sentiment. aim that sentiment analysis can be used to measure
incumbent electability in Election 2019.
Keywords — sentiment analysis; appraisal theory; II. LITERATURE STUDY
twitter
A. Sentiment Analysis
The sentiment analysis, also known as opinion
I. INTRODUCTION mining, is a study to determine public opinion
Upcoming general election in 2019 is expected to about services, products, films, and so on. The need
be the concern of the whole community. No for sentiment analysis has become very important
exception for the incumbent who has the [5]. When people will make decisions, they will
opportunity holding the wheels of government for refer to the opinions of others. Almost all
two periods. Incumbent’s performance is now a companies conduct market surveys and research to
benchmark of electability level to advance in capture public opinion about their products, as well
elections in 2019. The level of electability can be as in government, to see how government
reflected from public opinion related to the level of performance can be done by studying public
satisfaction with the current government opinion [5]. The need for sentiment analysis is
performance [1]. growing substantially, especially with the
development of social media as a place for society
The rapid development of the internet ranges from to express its opinions. Sentiment analysis has been
news media to social media. The most popular widely used to examine social media content. [6]
social media among mobile internet users in developed a system that can analyze and provide
Indonesia includes Facebook, Instagram, Twitter, sentiment predictions through social media content
Google+, Path, Snapchat, Tumblr, and so on [2]. in real time using AsterixDB. In addition, [7]
Social media today is not limited to use as a proposes one semantic approach to determining
medium of friendship but can also function like user attitudes and business insights based on the
other marketing media, advertising, to the delivery results of analytical sentiments from social media
of opinions and aspirations. in Arabic. Sentiment analysis was also used by [8]
which introduced SmartSA, a lexicon-based
Public opinion related to current government can sentiment classification system for social media
be seen through social media. One such social genres. [8] hybridizing the general purpose of the
media is Twitter. Twitter has the fifth largest lexicon and proven to improve the sentiment of
number of users in the world, and there are tweets results.
totaling 4.1 billion tweets in 2016 alone [3]. This
rapid development made Twitter one of the most B. Appraisal Theory
fertile places for people to share their opinions on Appraisal theory describes how to use language to
government performance. communicate with others [9]. Appraisal Theory is a
system of interpersonal meaning. Appraisal is used
to negotiate social relations between people, by
jokowi 1587
ministry 1774 Stemming Results
government 1337 president papua
appear welcome
from him
sunroof up
B. Data Preprocessing car to
Preprocessing data is intended to perform cleansing residents regency
and transformation of data that has been collected nabire nabire
fantastic
in the previous stage. In this stage, there are several
steps taken to obtain the final data used when
conducting word weighting and sentiment analysis The output of preprocessing data is a collection of
to assess community satisfaction with the President words used by researchers to search for terms as an
of the Republic of Indonesia. Figure 1 below analysis material in scoring season. Table 3 is a
explains how the preprocessing data stages are term performed after a rational and emotional
performed. evaluation.
TABLE 3 Sentiment Terms
Cleansing Results
C. Scoring
The president appears from the car sunroof, Nabire Papua Based on previous research [4], Figure 2 is a
residents welcome him up to Nabire Regency, fantastic proposed model for the scoring library range that
Case Folding Results
The president appears from the car sunroof, nabire papua
will be used in the study. Based on the range
residents welcome him up to nabire district, fantastic scoring library, then will be calculated every
Tokenizing Results positive or negative terms based on data that has
been done preprocessing until the case of case
president papua
appear welcome folding.
from him
sunroof up
car to
residents regency
nabire nabire
fantastic
FIGURE 2 Proposed Model for Range Scoring Library
Here is an example of using scoring library range: Figure 4 is a graph of total sentiment based on the T1
targetscore. Based on the figure, it can be seen the term
Jokowi has a remarkable innovation for Indonesia. innovation is the highest term value for positive sentiment,
T1 A while the value of the imaging term is the lowest value for
negative sentiment. Figure 5 is a total sentiment graph based
Abandoned development becomes a government problem
A T2
on T2 target score. Based on the figure, it can be seen the
term of appreciation is the highest term value for positive
Ministry of Finance has not improved the problem of corruption sentiment, while the value of hate and lie term is the lowest
T3 A value of the term for negative sentiment. Figure 6 is a graph
of total sentiment based on the T3 targetscore. Based on the
Description: figure, it can be seen the term of openness is the highest
• A: Appraisal term value for positive sentiment, while the term abandoned
• T1: Target 1 (Jokowi) value is the lowest value for negative sentiment.
• T2: Target 2 (Government) The third result is the term frequency based on the specified
• T3: Target 3 (Ministry) term. This result shows the term that often arises based on
public opinion emotionally to the incumbent. The term
Calculation: frequency can be the basis for the incumbent to make
• Targetscore T1 = 3 decisions or steps to be taken to improve electability in
• Targetscore T2 = 2 elections 2019. Table 4 is the value of Term Frequency
• Targetscore T3 = 2 based on predetermined terms.
• Total Targetscore = 8 (Positive) D. Term Weighting
ACKNOWLEDGMENT
This research was supported by PITTA Grant Universitas
Indonesia contract number 1862/UN2.R3.1/HKP.05.00/2018