Modules: Updating and Documenting Operational Procedures and Operating Database Application

CPU BUSINESS AND INFORMATION

TECHNOLOGY COLLEGE
School of TVET Studies
Department of Information Technology

Trainee’s Name:
ID No.:
Occupation/Department: Hardware and Networking Services Level-II
Section:
Learning Module Title:  Updating and Documenting Operational Procedures
 Operating Database Application
Trainer’s Name: Girma Abebe 
Place a tick mark () besides Amanuel Zafu 
your trainer’s name: Mesfin Bogale 
Batch Class:
Date of assessment:
Allowed Time of assessment: 3:00 hours
Assessment Centre CPU COLLEGE

Note:
 This knowledge assessment have 11 pages including the cover page with three assessments
/ unit of competency/Module for HNS LII
 The time allowed is 3:00 Hours.
 We highly prohibited any cheating attempts.
 Switch off your cell phone
 Don’t turn this page until you are told to do so.
 Write your name, ID No. And Section neatly only on the answer sheet provided.
 Write your answers only on the answer sheet page

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Modules: Updating and Documenting Operational Procedures and Operating Database Application

Learning Module Title: - Operating Database Application

Time Allotted: 1:00 hour
Part –I- Write A if the statement is true, B if the statement is false (2 Point Each)
1. In a database, data is stored in spreadsheets which have rows and columns.
2. A database is like a container because it can hold several types of objects, including tables, forms, reports,
and queries
3. Using validation rules, you cannot set a specific range of values allowed in the field
4. The Query object can be used to enter data in tables
5. The main benefit of forms is that they allow you to view several records simultaneously
6. You can add all fields to the Query Design grid by double clicking any field in the field list
7. OLE object allows for the storage of any kind of data, characters, digits and special characters.
8. Before you can delete a field, you must ensure that it doesn't participate in any Table relationships
9. Creation of a report by using a wizard is a fastest and easy way to create a report.
10. Reports may not refer to specific periods, events, occurrences, or subjects, and may be communicated or
presented in oral or written form.
Instruction II: chose the best answer from the given alternatives (2 Point Each)
1. Which of the following is not a type of MS Access database object?
A. Table B. Form C. Worksheets D. Query
2. In which method we don't need to specify the field type and size while creating a new
Table?
A. Design View C. Create Table By Entering Data
B. While using Wizard D. All of Above
3. Which field type will you select if you need to enter long text in that field?
A. Text B. Memo C. Currency D. Hyperlink
4. How can you edit a relationship already established between two tables?
A. Right click on the relationship line and choose Edit Relationship C. Both of above
B. Double click the relationship line D. None of above
5. Which of the following option creates a Drop down List of values?
A. Ole Object B. Hyperlink C. Memo D. Lookup Wizard
6. What can be the maximum length of a text field?
A. 120 B. 255 C. 265 D. 75
7. Which kind of query that displays its own dialog box prompting you for entering
information before executing?
A. Select Query C. Parameter Query
B. Crosstab Query D. Dialog Query
8. What is a form that we can create in MS Access?
A. It is used to take printout of a form from Access Tables.
B. It is an input screen for viewing and entering data.
C. It is used for storing special data other than text (e.g photo)
D. It is optional. We can use Report instead of Form
9. The columns in a Microsoft access table are also called _______
A. Rows B. Records C. Fields D. Columns
10. In the context of Microsoft Access, which of the following statement is true?
A. Reports are used to retrieve and calculate data from tables
B. Queries can be printed and presented as the information
C. Queries can include calculated fields that do not exist in table
D. Reports and forms are similar but forms are use to print but reports to display on screen only
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Modules: Updating and Documenting Operational Procedures and Operating Database Application
11. Which of the following is not a type of relationship that can be applied in Access database?
A. One to One C. Many to Many
B. One to Many D. All of above

12. Which View is the most intuitive view to use for report modification
A. Design B. Lay out C. Datasheet D. None
13. Layout view is useful for
A. setting column widths C. performing almost any other task
B. add grouping levels D. All of the above
14. When User wants to specify or change the appearance of a group of words or characters
they needs
A. Formatting B. Deleting C. Moving D. Copying
15. … is a collection of information organized in a table that pertains to a specific topic or
category.
A. Record B. Query C. Font D. None
16. ………. is a request for data results, for action on data, or for both.
A. Table B. Query C. Database D. None
17. ………….. is an expression that Access compares to query field values to determine
whether to include the record that contains each value.
A. query B. Design C. Form D. Report
18. ------- provide a means of organizing and summarizing data.
A. Form B. Report C. Table D. All
19. Which option allows us to build a new table by entering data directly into a tabular grid ?
A. Datasheet View C. Linked Table
B. Design View D. Grid View
20. Which field type can store photos?
A. Hyperlink C. Both can be used
B. OLE Object D. It is not possible
21. Which data type should we use if we are planning to store a couple of paragraph or detailed
description in a field?
A. Text B. Para C. Memo D. Currency
22. Which of the following database object hold data?
A. Forms B. Reports C. Queries D. Tables
23. ____ is not a valid data type in MS Access.
A. Auto number B. Currency C. Memo D. (D) Picture
24. The checking operation performed on input data is called the
A. Control of data C. Cross check
B. Validation of data D. Verification of data
Instruction III: Match from column B to column A
Column A Column B
1. Text A. Visual representation of different data
2. ER B. The unique identification of one record
3. Primary key C. An attribute based on another attribute
4. One-to-one relationships D. Allows for the storage of any kind of data
5. Query E. A row in table A can have no more than one matching row in table B,

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Modules: Updating and Documenting Operational Procedures and Operating Database Application
and vice versa.
6. Foreign key F. describes the structure of a database with the help of a diagram
G. A question or a request for information expressed in a formal manner.
H. A row in table A can have more than one matching row in table B, and
I. vice versa.

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Modules: Updating and Documenting Operational Procedures and Operating Database Application

Learning Module Title: - Updating and Documenting Operational Procedures

Time Allotted: 1:00 hour
Instruction I: Write A if the statement is correct, B if the statement is incorrect (2 Point Each)
1. Providing effective feedback is an intricate process that requires skill, practice, and graceful execution.
2. Better communication with employees through effective feedback leads to better employee engagement
3. By asking for feedback, it cannot actually motivate employees to perform better.
4. Feedback must be concrete and relate to a specific, measurable performance goal
5. Horizontal or lateral communications are messages between departments or people in the same
department.
6. Networks that are designated by the organizational structure, charts, or other official document are called
informal communication.
7. Loss of information is not barrier of effective communication.
8. Decoding refers to the conversation of the message by the receiver into meaningful terms so as to make it
understandable.
9. Horizontal or lateral communications are messages between departments or people in the same
department.
10. Networks that are designated by the organizational structure, charts, or other official document is called
informal communication.
11. Loss of information is not barrier of effective communication.
12. Decoding refers to the conversation of the message by the receiver into meaningful terms so as to make it
understandable.
Instruction II: select the correct answer for the give choice. (2 Point Each)
1. Which of the following is not the component of standard operational procedure?
A. Title page C. Roles and Responsibility
B. Table of content D. Check list
2. …… is a wonderful way to represent how a process works visually and help give better context around the
workflow.
A. Process Flow Chart C. Step by step list
B. Check list D. SOP
3. The key steps need to follow to develop a robust standard operating procedure document
A. Start with why C. Identify audience
B. Choose a format D. All
4. The work plan helps the project team to:
A. Allocate tasks efficiently to individuals without duplication of effort
B. Establish short-term priorities and individual performance expectations
C. Set expectations for project progress and establish accountability
D. All
5. A useful work plan:
A. Identify specific action steps that need to be done
B. Define “who” will be responsible for each action step
C. Determine when each action step will take place
D. All
6. One of the following is not the barriers of Effective communication
A. Noise C. Good listening
B. ambiguous, D. failing to communicate;
7. A well written report will demonstrate your ability to:
A. Understand the purpose of the report C. Structure material in a logical and coherent order
B. Gather, evaluate and analyze relevant information D. All

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Modules: Updating and Documenting Operational Procedures and Operating Database Application
8. One of the following is not the benefit of team environment
A. Improves learning and creativity C. Encourages innovation
B. Increase conflict D. Increases productivity
9. Creating and Updating Documented Information Requirements is useful for _______.
A. Identifications and descriptions should be clearly defined
B. Appropriate formatting must be followed for each type of document
C. Appropriate media should be maintained for each type of document
D. All are answers
10. In order to be effective, feedback must not be:
A. Specific C. Appropriate
B. Timely D. Complex
11. In order to get an idea about your audience one of the following is wrong:
A. Are they new employees? C. Jumping the main issues to be presented
B. What’s the size of the audience? D. What prior knowledge do they have?
12. One of the following is the need of Standard Operating Procedures.
A. Time-saving C. Improved communication
B. Ensure the safety of employees D. All
13. One of the following is not the components of Standard Operational Procedure
A. Title page C. Scope
B. Table of contents D. References
14. technical documents include:
A. User instructions C. Installation manuals
B. Operating instructions D. All
Instruction III: Match from column B to column A
Column A Column B
1. Encoding A. It refers to preparing the subject of communication (idea, fact, information etc) in
a very convenient or suitable language.
2. Message B. It may be in verbal or written form depending on the purpose.

3. Medium C. The medium of communication carries the message from the communicator to the
receiver.
4. Decoding D. Refers to the conversation of the message by the receiver into meaningful terms so
as to make it understandable.
5. Feed back E. The actual response of the receiver to the message communicated to him/her is
known as feedback
6. Comprehensive User F. Any piece of writing that describes the application, purpose
Manual
7. Simplifies Product G. The Review Process
Setup
8. Prepare and maintain a H. Refers to the complete, in-depth user guide
review record
9. Technical I. Benefits of Effective User Documentation
documentation

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Modules: Updating and Documenting Operational Procedures and Operating Database Application
Trainee’s Name:
ID No.:
Occupation/Department: Hardware and Networking Services Level-II
Section:
Learning Module Title:  Operating Database Application
 Updating and Documenting Operational Procedures
Trainer’s Name: Girma Abebe 
Place a tick mark () besides Amanuel Zafu 
your trainer’s name: Mesfin Bogale 
Batch Class: HNS Level-II 2015 E.C REGULAR
Answer Sheet
Operating Database Application Updating and
Multiple
Documenting
True /False Matching Operational
Choices
1. 1. 1. Procedures
2. 2. 2. 1. 1. 1.
3. 3. 3. 2. 2. 2.
4. 4. 4. 3. 3. 3.
5. 5. 5. 4. 4. 4.
6. 6. 6. 5. 5. 5.
7. 7. 6. 6. 6.
8. 8. 7. 7. 7.
9. 9. 8. 8. 8.
10. 10. 9. 9. 9.
11. 10. 10.
12. 11. 11.
13. 12. 12.
14. 13.
15. 14.
16.
17.
18.
19.
20.
21.
22.
23.
24.

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