FAR EASTERN UNIVERSITY

Nicanor Reyes Street, Sampaloc, Manila

Institute of Health Sciences and Nursing
Second Semester, A.Y. 2022 – 2023

Submitted by: Christine V. Dela Cruz, 310-Group 2

Submitted to: Sir Edgar Manood
Date Submitted: May 12, 2023

PROCESS RECORDIING: ORIENTATION PHASE

Name of the Client: C.J.D.
Name of Nurse: Christine V. Dela Cruz
Observation Prior to Interaction: On May 2, 2023, at 10:00 AM— 4 PM in the afternoon. The interview took place at the San
Jose Home Care. The hall was in an open area, surrounded by plants and had good ventilation. It was a bright and beautiful day. The
environment is clean and well kept, one of the reasons for this was it was spacious. The atmosphere was serene and silent. The
patient was well groomed in a green shirt. The patient's posture is in an upright position. The patient is described as an adult male.
He is well-maintained and well groomed, with both fingernails and toenails cut and no unpleasant odor. He is tall, with short hair,
dark brown eyes, facial hair, a fair complexion, and asymmetrical features. He also has tattoos on both of his arms. He is well-
mannered and makes terrific eye contact. The patient has a normal affect. The patient was eager to respond to the questions and
showed enthusiasm. His discourse is well- paced, productive, not rushed, and unscripted.

NURSE (VERBAL PATIENT (VERBAL SUPERVISOR

AND NON-VERBAL AND NON-VERBAL ANALYSIS Y/ CI’S
RESPONSES) RESPONSES) COMMENTS

Hi po Sir CJ! “Okay lang naman. Therapeutic.

Magandang hapon Katatapos ko lang Giving Information:
po sa inyo. Ako po kumain.” Offering self. The nursing student was making herself
si Tine, from FEU available on an unconditional basis.
Manila, ang inyong
student nurse po
Therapeutic.
ngayon.
Makikiupo po ako Broad Opening:
ha. Kamusta po The question allows the client to take lead in the
kayo? interaction which may encourage the patient to take
initiative and to establish open ended communication.
Andito po ako ngayon, Opo, no problem. Therapeutic.
bukas at hanggang Giving Information:
Wednesday para po Offering self. The nursing student was making herself
makipagkwentuhan sa available on an unconditional basis.
inyo, ayos lang po bai
yon sa inyo?

Ano po buong pangalan Ah, CJ Dela Cruz po, Therapeutic.

ninyo? Ano po gusto CJ nalang po itawag Broad Opening:
niyong itawag ko sa inyo ninyo sa akin. The question allows the client to take lead in the
Sir? interaction which may encourage the patient to take
initiative and to establish open ended communication.

Sige po. Sir CJ nalang po 29 na po ako. Birthday Therapeutic.

itatawag ko sa inyo. ko po ay January 9, Giving recognition:
llang taon naman po 1994. A client’s self-esteem may increase when they are
kayo? Kailan po kayo addressed by name, and it shows that the nurse views
ipininganak Sir CJ? them as an individual.

Okay po. Sir CJ, kayo po Sa ngayon single ako Therapeutic.

ba ay single o may pero wala na kasi kami Giving a broad opening:
asawa? ng girlfriend ko. May This allows the client to take initiative.
anak na rin ako babae,
9 years old.
I see po. Kung okay lang Ah oo okay lang. Ganto Therapeutic.
po sa inyo, maaari niyo kasi nangyari, kaya rin Seeking information:
po ba ko kwentuhan ako nandito kasi The student nurse seeks the patient for information.
tungkol sa girlfriend mo? nadepress ako dahil sa The student nurse was able to avoid making
kanya. Hindi na kasi assumptions that understanding had taken place
siya nagparamdam when it hadn't by doing this. The patient was also
sakin. able to express his feelings and thoughts more
clearly as a result. This enables taking the lead in a
conversation and introducing pertinent information
about a topic. This will assure comprehension of
what is being said and can enable client in
processing their thoughts more deeply.

Okay po, nasusundan ko Ayun, nagwawala ako, Therapeutic.

po ang inyong sinasabi. nag-inom din talaga Accepting:
Ano naman po ako tapos di nakatulog. The student nurse was accepting or acknowledging the
naramdaman at ginawa Umabot ng 3 days na patient’s insights.
niyo noong time gising ako.
nangyari po iyon Sir CJ? Therapeutic.
Encouraging expression:
The student nurse assessed the client’s feeling and
current emotional state through encouraging the client
to convey what they feel with regards to the topic at
hand. This helps the client to process their emotions
and accept their own beliefs or opinions instead of
passively accepting the viewpoints of others.

Non-verbal: (Maintains eye contact, leaning forward

on the chair, sitting, nodding, slightly smiling).
I see po. Nabanggit niyo Ah oo. Meron ako Therapeutic.
din po pala na may anak maliit. Cute cute nga Restating:
kayo kanina. Kung di niya eh. Miss na miss The nurse restates the sentence said by the client to
ako nagkakamali, 9 years ko na rin siya. Kaya encourage the feelings of the client regarding his
old siya na babae diba excited na rin ako daughter. The client was able to open more of his self
po? Can you tell me makalabas dito. because the nurse was able to build rapport by
about her po? restating the statement of the client which the client
Non-verbal: (smiling) think that the nurse understands him and wide open
her ears and listen to every statement she is saying.
Okay po Sir CJ. Yes. Magwowork ako. Therapeutic.
Pagkalabas niyo po dito Seeking information:
sa Homecare, may mga The student nurse seeks the patient for information.
plans po ba kayong The student nurse was able to avoid making
gawin once na assumptions that understanding had taken place when
discharged po kayo? it hadn't by doing this. The patient was also able to
express his feelings, and thoughts more clearly as a
result. This enables taking the lead in a conversation
and introducing pertinent information about a topic.
This will assure comprehension of what is being said
and can enable client in processing their thoughts
more deeply.
Pwede ko po bang Gusto ko magluto. Therapeutic.
malaman kung anong Maging cook sa Italian Exploring:
work ang ninanais mo resto. Mahilig kasi ako The student nurse is exploring the topic more fully to
Sir? magluto. better understand the depth of what the client was
talking about.
Wow, mahilig po pala Oo, meron. Ayan o sina Therapeutic.
kayo magluto Sir! Bong. Restating:
Masaya yan. May mga The nurse restates the sentence said by the client
kaibigan naman po kayo to encourage the feelings of the client regarding
dito Sir? his passion.

Therapeutic.
Accepting:
The student nurse was accepting or
acknowledging the patient’s insights or her
feelings about her drawing.

Good to know po Sir. Mahilig ako magdasal Therapeutic.

Ano naman po mga hilig kasi nagbabasa rin ako ng Accepting:
mong gawin habang bible. Minsan, The student nurse gives positive regard
nandio po kayo sa nagbabasketball din jan. unconditioned, nonjudgmental attitude, and
Homecare? listening and responding in an open manner. The
student nurse also showed empathy with the use
of reflection.

Therapeutic.
Exploring:
The student nurse is exploring the topic more
fully to better understand the depth of what the
client was talking about.
Okay po Sir CJ, Ay sige po Nurse Tine. Therapeutic.
maraming salamat po sa Thank you din po! Ingat Giving recognition:
oras ninyo ha. Ayun po kayo.
Upon concluding the therapy session, the student nurse
lamang po ang aking
acknowledged the cooperation and efforts made by the
mga katanungan sa Non-verbal: (Maintains
client throughout the interaction by stating that the
ngayon. Salamat po sa eye contact, smiling, fist
Also, this statement made it clear that the student nurse
inyong kooperasyon. Sir bump)
recognizes the client as a person and an individual
CJ, magkikita po tayo
involved in an interaction. Thus, it helps elicit a
ulit bukas, Wednesday
positive response from the client and encourage the
May 3, 2023 *smiles*.
client to further cooperate with future activities.

Non-verbal: (Maintains
eye contact, leaning
forward on the chair,
sitting, nodding, smiling)