Timestamp Name Gender Age

5/9/2023 19:49:32 Madhura Basu Female 20-40 years

5/9/2023 19:53:58 Soumilya Barman Male 20-40 years
5/9/2023 19:57:17 Mayukh Sengupta Male 20-40 years
5/9/2023 19:57:18 Srijita paul Female 20-40 years
5/9/2023 19:58:06 Biswajit Biswas Male 20-40 years
5/9/2023 19:58:43 Shreerup Das Male 20-40 years
5/9/2023 20:00:27 priyanshi Female 20-40 years
5/9/2023 20:01:33 Chirantan Das Male 20-40 years
5/9/2023 20:10:09 Indrajit Banerjee Male 20-40 years
5/9/2023 20:10:32 Srijita Sengupta Female 20-40 years
5/9/2023 20:11:43 Animik Pandey Male Less than 20 years
5/9/2023 20:15:42 Bina Rani Saha Female 20-40 years
5/9/2023 20:30:56 Rajdeep Gope Male 20-40 years
5/9/2023 20:32:13 Naziha Rushdi Female Less than 20 years
5/9/2023 20:47:57 Rockey Burnwal Male 20-40 years
5/9/2023 21:20:59 Sneha Datta Female Less than 20 years
5/9/2023 21:22:02 Sriparna Saha Female Less than 20 years
5/9/2023 21:31:41 Samraggi Ghosh ♡ Female 20-40 years
5/9/2023 21:54:07 Pushpita Das Female Less than 20 years
5/9/2023 21:58:54 Suravi Das Female Less than 20 years
5/9/2023 22:06:24 Rajdeep Bhowmick Male Less than 20 years
5/9/2023 22:17:33 Animesh Male Less than 20 years
5/9/2023 22:27:49 Supriya Saha Female 20-40 years
5/9/2023 23:01:08 Tania Saha Female 20-40 years
5/9/2023 23:23:04 Srijan Chakraborty Male 20-40 years
5/9/2023 23:26:25 Pritam Mishra Male 20-40 years
5/9/2023 23:27:56 Diti Nandy Female 20-40 years
5/9/2023 23:32:39 Ayushmita bakshi Female Less than 20 years
5/10/2023 1:16:10 Saptaparna Das Female Less than 20 years
5/10/2023 11:10:08 Tuhin Paul Male 20-40 years
5/10/2023 11:18:03 Shreya Bhattacharya Female Less than 20 years
5/10/2023 12:07:41 KAUSHIK BANERJEE Male 40-60 years
5/10/2023 12:15:20 Debopriyo Maity Male 20-40 years
5/10/2023 12:26:06 Kankana Saha Female 20-40 years
5/10/2023 13:31:13 Riya Dey Female Less than 20 years
5/10/2023 13:45:11 Rishi Agarwal Male 20-40 years
5/10/2023 13:50:46 Saikat Paul Male 20-40 years
5/10/2023 14:14:23 Sakshi Choudhary Female Less than 20 years
5/10/2023 14:42:52 Amritaksha Male Less than 20 years
5/10/2023 15:33:24 Sayan Bhattacharjee Male 20-40 years
5/10/2023 15:41:09 Himanshu Sen Male 20-40 years
5/10/2023 16:29:24 Shreya Bhalotia Female 20-40 years
5/10/2023 16:35:00 Shantanu Das Male Less than 20 years
5/10/2023 17:49:03 Risav Adhikari Male 20-40 years
5/10/2023 17:54:54 Mainak Majumder Male 20-40 years
5/10/2023 17:58:52 Durba Halder Female 20-40 years
5/10/2023 18:05:46 S.Tusti Female Less than 20 years
5/10/2023 18:49:07 MEHALI NASKAR Female 20-40 years
5/10/2023 18:54:41 Shivica Gupta Female Less than 20 years
5/10/2023 19:57:14 Sammy Female 20-40 years
5/10/2023 20:29:11 Rajrupa Gope Female 20-40 years
5/10/2023 20:35:41 Shashank Hansda Male 20-40 years
5/10/2023 20:37:46 Debdatta Roy Female 20-40 years
5/10/2023 20:39:05 Aryabir Gope Male Less than 20 years
5/10/2023 20:41:39 Aloka Nanda Gope Female 20-40 years
5/10/2023 20:42:51 Gaurav Gope Male Less than 20 years
5/10/2023 20:44:04 Hunny Malhotra Male 20-40 years
5/10/2023 20:44:05 Mousumi sen Female 20-40 years
5/10/2023 20:45:11 Aishi Singha Female Less than 20 years
5/10/2023 20:45:17 Shahzar Khan Male 20-40 years
5/10/2023 20:47:00 Paromita Gope Female 40-60 years
5/10/2023 20:48:37 Razeen Aman Male 20-40 years
5/10/2023 20:49:27 Rohan Singh Chawla Male 20-40 years
5/10/2023 20:51:11 Topobijay Kumar Gope Male 40-60 years
5/10/2023 20:53:54 Radha Rani Gope Female Above 60
5/10/2023 20:56:10 Mou Gope Female 40-60 years
5/10/2023 20:58:36 Gautam Gope Male 40-60 years
5/10/2023 20:59:45 Kalpana Gope Female Above 60
5/10/2023 21:00:42 Gaurav Kapoor Male 20-40 years
5/10/2023 21:01:54 Payel Ghosh Biswas Female 20-40 years
5/10/2023 21:03:48 Shyam Sundor Gope Male 40-60 years
5/10/2023 21:05:43 Mithu Gope Female 40-60 years
5/10/2023 21:07:23 Aroop Kr Gope Male 40-60 years
5/10/2023 21:08:51 Oindrella Gope Female 40-60 years
5/10/2023 21:09:57 Hanshshikha Gope Female Less than 20 years
5/10/2023 21:11:02 Shreya Roy Male 20-40 years
5/10/2023 21:11:57 Chaitali Sarkar Female 20-40 years
5/10/2023 21:12:59 Prerna Palit Female 20-40 years
5/10/2023 21:14:07 Rupsa Guin Female 20-40 years
5/10/2023 21:15:09 Rupsa Ghosh Female 20-40 years
5/10/2023 21:16:23 Athijyaa Roy Female 20-40 years
5/10/2023 21:17:08 Srijita Mukherjee Female 20-40 years
5/10/2023 21:18:35 Arijit Ghosh Male Less than 20 years
5/10/2023 21:20:08 Madhuparna Dey Female 20-40 years
5/10/2023 21:21:10 Eshaan Ghosh Male 20-40 years
5/10/2023 21:22:06 Alvin Wilson Tigga Male 20-40 years
5/10/2023 21:23:16 Devika Das Shaw Female 20-40 years
5/10/2023 21:25:03 Yatharth Raghuvanshi Male 20-40 years
5/10/2023 21:26:08 Bubul Shaw Female 20-40 years
5/10/2023 21:27:05 Sheli Ghosh Female 40-60 years
5/10/2023 21:28:19 Priyanka Ghosh Female 20-40 years
5/10/2023 21:29:16 Shyamal Kumar Gope Male Above 60
5/10/2023 21:31:16 Rajeshwari Gope Female 20-40 years
5/10/2023 21:32:24 Tina Gope Female 20-40 years
5/10/2023 21:35:18 Raksha Jain Female 20-40 years
5/10/2023 21:39:14 Sharodiya Ghosh Female 20-40 years
5/10/2023 22:11:42 Sameer Kumar Male Less than 20 years
5/10/2023 22:12:19 Dipa Saha Female 40-60 years
5/10/2023 22:48:09 Adhir kumar gupta Male Less than 20 years
5/10/2023 23:21:12 PAMPI Das Bagal Female 40-60 years

Frequency Percent
Male 44 44%
Valid Female 56 56%
Total 100 100%
Occupation Annual income Are you aware of onlineAre you purchasing groc
Student Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Student Above 500000 Yes Yes
Student Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Salaried Employee Less than 100000 Yes Yes
Student 100000-300000 Yes Yes
Student Less than 100000 Yes No
Student Above 500000 Yes Yes
Student Less than 100000 Yes Yes
Salaried Employee 100000-300000 Yes Yes
Student Less than 100000 Yes No
Student 300000-500000 Yes Yes
Self-Employed Above 500000 Yes Yes
Student Less than 100000 Yes Yes
Student 100000-300000 Yes Yes
Student Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Student Less than 100000 Yes No
Housewife Less than 100000 Yes Yes
Student Less than 100000 Yes No
Student Less than 100000 Yes Yes
Student Less than 100000 Yes No
Student Less than 100000 Yes Yes
Student 100000-300000 Yes Yes
Student Less than 100000 Yes No
Student Less than 100000 Yes Yes
Salaried Employee Above 500000 Yes Yes
Student Less than 100000 Yes Yes
Student Above 500000 Yes Yes
Student Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Student 100000-300000 Yes Yes
Student Less than 100000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student Less than 100000 Yes Yes
Student Above 500000 Yes No
Student Less than 100000 Yes Yes
Salaried Employee Above 500000 Yes Yes
Student Less than 100000 Yes No
Student 300000-500000 Yes Yes
Student Above 500000 Yes Yes
Student Less than 100000 Yes Yes
Student 100000-300000 Yes Yes
Student Less than 100000 Yes Yes
Salaried Employee Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Student 100000-300000 Yes Yes
Student 300000-500000 Yes No
Salaried Employee Above 500000 Yes Yes
Student 300000-500000 Yes Yes
Self-Employed Above 500000 Yes Yes
Housewife Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Self-Employed Above 500000 Yes Yes
Housewife 300000-500000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Housewife Above 500000 No No
Housewife 300000-500000 Yes Yes
Salaried Employee 100000-300000 Yes Yes
Housewife 100000-300000 No No
Self-Employed Above 500000 Yes Yes
Self-Employed Above 500000 Yes Yes
Self-Employed Above 500000 Yes Yes
Housewife Above 500000 Yes Yes
Self-Employed Above 500000 Yes Yes
Self-Employed Above 500000 Yes Yes
Student 300000-500000 Yes Yes
Salaried Employee Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student 300000-500000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student 300000-500000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student 300000-500000 Yes Yes
Salaried Employee Above 500000 Yes Yes
Student Above 500000 Yes Yes
Housewife 100000-300000 Yes Yes
Salaried Employee Above 500000 Yes Yes
Student Above 500000 Yes Yes
Self-Employed 300000-500000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student Above 500000 Yes Yes
Student Less than 100000 Yes Yes
Student 100000-300000 Yes No
Housewife Less than 100000 Yes Yes
Student Less than 100000 Yes Yes
Housewife 100000-300000 Yes Yes

Valid Percent Cumulative Percent

44% 44%
56% 100%
100%

Less than 20 years

20-40 years
Valid 40-60 years
Above 60
Total
Before Covid-19 pandemi
During Covid-19, did y How often do you purchHow did you come to kno
Yes Yes Often Advertisements
Yes Yes Always Social media
Maybe Yes Often Advertisements
Yes Yes Often Social media
Yes Maybe Always Advertisements
No Yes Often Advertisements
No Yes Always Friends and relatives
Maybe Yes Sometimes Social media
No No Never Advertisements
No Yes Sometimes Advertisements
Yes Yes Always Social media
Maybe Yes Often Social media
No No Seldom Magazines and newspa
Yes Yes Often Social media
Yes Yes Always Magazines and newspa
No Maybe Seldom Social media
Yes Yes Often Social media
No Yes Sometimes Advertisements
No Yes Often Advertisements
No Maybe Often Social media
Yes Yes Often Advertisements
Maybe Yes Sometimes Advertisements
No Yes Seldom Social media
Yes Yes Often Advertisements
Maybe Yes Seldom Advertisements
Maybe Maybe Sometimes Friends and relatives
No No Seldom Magazines and newspa
No Yes Sometimes Friends and relatives
No Maybe Often Social media
No No Sometimes Advertisements
No Maybe Seldom Advertisements
No Yes Often Friends and relatives
No Yes Often Advertisements
No No Often Advertisements
No Maybe Sometimes Social media
No No Often Friends and relatives
Yes Yes Always Social media
No Yes Often Advertisements
No Yes Sometimes Social media
Yes Yes Often Advertisements
No Yes Sometimes Social media
No No Seldom Advertisements
No Yes Always Advertisements
No Yes Sometimes Friends and relatives
No No Seldom Advertisements
Yes Maybe Sometimes Social media
Yes Yes Often Advertisements
Yes Yes Often Advertisements
No Yes Always Advertisements
Yes No Sometimes Magazines and newspa
Yes Maybe Always Advertisements
Yes Yes Always Advertisements
Yes Yes Always Friends and relatives
Maybe Maybe Sometimes Magazines and newspa
Yes Yes Always Friends and relatives
Yes Yes Always Social media
Yes Yes Always Advertisements
Yes Yes Always Advertisements
Yes Yes Often Advertisements
Maybe Maybe Often Magazines and newspa
Maybe Maybe Sometimes Friends and relatives
Yes Yes Always Friends and relatives
Yes Maybe Always Friends and relatives
Yes Yes Always Friends and relatives
No No Seldom Magazines and newspa
Yes Yes Always Friends and relatives
Maybe Maybe Often Advertisements
No No Sometimes Magazines and newspa
Yes Yes Always Friends and relatives
Yes Yes Always Advertisements
Yes Yes Always Friends and relatives
Yes Yes Always Friends and relatives
Yes Yes Always Social media
Yes Yes Always Friends and relatives
Yes Yes Sometimes Advertisements
Yes Yes Always Friends and relatives
Yes Yes Always Friends and relatives
Maybe Maybe Sometimes Friends and relatives
Yes Yes Always Friends and relatives
Yes Yes Always Advertisements
Yes Yes Always Friends and relatives
Yes Yes Always Magazines and newspa
Yes Yes Sometimes Social media
Yes Yes Sometimes Friends and relatives
Yes Yes Always Social media
Maybe Yes Often Advertisements
Yes Yes Always Advertisements
Yes Yes Always Friends and relatives
Yes Yes Often Advertisements
Yes Yes Sometimes Friends and relatives
Yes Yes Always Friends and relatives
Yes Yes Always Advertisements
Yes Yes Often Advertisements
Yes Yes Sometimes Friends and relatives
Yes Yes Always Social media
No Yes Sometimes Advertisements
Yes Yes Often Friends and relatives
Yes No Always Advertisements
Maybe No Sometimes Advertisements
Maybe Yes Sometimes Social media

Frequency Percent Valid Percent Cumulative Percent

24 24% 24% 24%
61 61% 61% 85%
12 12% 12% 97%
3 3% 3% 100%
100 100 100%
The pandemic has influeWhich are the online gr Which categories of groWhat are your concerns
Agree BigBasket, BlinkIt Fruits & Vegetables, S Product quality
Strongly agree BigBasket, BlinkIt, Jio All of the above Product availability
Agree BlinkIt Chilled & Frozen items, Product availability
Agree BigBasket, BlinkIt All of the above Product quality
Agree BigBasket, BlinkIt Product quality
Strongly agree BigBasket, BlinkIt, Jio Chilled & Frozen items, Reasonable price
Strongly agree JioMart Fruits & Vegetables, St Reasonable price
Neither agree nor disagBigBasket, BlinkIt Fruits & Vegetables, ChProduct quality
Strongly disagree Snacks & Branded foodProduct quality
Agree BlinkIt, AmazonFresh Chilled & Frozen items, Product quality
Agree BigBasket All of the above Product availability
Strongly agree BlinkIt, JioMart Fruits & Vegetables, S Reasonable price
Disagree JioMart Snacks & Branded foodOther
Agree BigBasket Staples, Snacks & BranProduct quality
Disagree BigBasket, BlinkIt Staples, Snacks & BranProduct availability
Neither agree nor disagBlinkIt Staples, Snacks & BranProduct quality
Strongly agree BlinkIt, JioMart All of the above Product quality
Agree BigBasket, BlinkIt Fruits & Vegetables, S Product availability
Strongly agree BigBasket, BlinkIt, Am Chilled & Frozen items Product quality
Agree AmazonFresh All of the above Reasonable price
Strongly agree BigBasket Staples Reasonable price
Agree BlinkIt, AmazonFresh Snacks & Branded foodProduct quality
Neither agree nor disagBlinkIt Chilled & Frozen items Product quality
Strongly agree BlinkIt, JioMart Fruits & Vegetables, St Reasonable price
Agree BlinkIt, JioMart Snacks & Branded foodProduct quality
Neither agree nor disagBigBasket, JioMart All of the above Product choice
Disagree BlinkIt Reasonable price
Neither agree nor disagBlinkIt Snacks & Branded foodReasonable price
Agree BlinkIt, JioMart Staples, Snacks & BranProduct quality
Agree JioMart Fruits & Vegetables Reasonable price
Strongly agree BigBasket All of the above Product quality
Agree BigBasket, AmazonFresAll of the above Product availability
Agree BigBasket, BlinkIt, Jio Snacks & Branded foodProduct quality
Neither agree nor disagBlinkIt Fruits & Vegetables, D Reasonable price
Agree BlinkIt, JioMart Fruits & Vegetables, ChReasonable price
Strongly agree BigBasket, BlinkIt, Am Chilled & Frozen items, Product choice
Neither agree nor disagBlinkIt, JioMart Dairy & Bakery, Staple Product quality
Agree BigBasket, BlinkIt Staples, Snacks & BranProduct quality
Strongly agree BigBasket, BlinkIt, Am Fruits & Vegetables, ChReasonable price
Agree BlinkIt All of the above Product quality
Agree BigBasket, AmazonFresFruits & Vegetables, St Product quality
Disagree BlinkIt Fruits & Vegetables, D Reasonable price
Strongly agree BigBasket All of the above Product availability
Strongly agree BigBasket, BlinkIt Chilled & Frozen items, Product choice
Neither agree nor disagBlinkIt, AmazonFresh Chilled & Frozen items Reasonable price
Agree BlinkIt Chilled & Frozen items Product quality
Strongly agree BigBasket, BlinkIt, JioMFruits & Vegetables, St Product quality
Agree BigBasket, BlinkIt All of the above Product availability
Strongly agree BlinkIt All of the above Product choice
Neither agree nor disagBlinkIt Dairy & Bakery, StaplesProduct quality
Neither agree nor disagBigBasket, AmazonFresSnacks & Branded foodProduct quality
Strongly agree BigBasket, BlinkIt, Jio Dairy & Bakery, Staple Product quality
Strongly agree BigBasket Fruits & Vegetables Product choice
Agree BlinkIt Snacks & Branded foodReasonable price
Strongly agree BigBasket, JioMart All of the above Product choice
Agree BlinkIt Staples, Snacks & BranProduct quality
Strongly agree BigBasket, BlinkIt, Jio Fruits & Vegetables, ChProduct availability
Strongly agree BigBasket, BlinkIt, Am Fruits & Vegetables, ChProduct quality
Agree BigBasket, BlinkIt, JioMChilled & Frozen items, Reasonable price
Agree BlinkIt All of the above Product quality
Agree AmazonFresh All of the above Product quality
Strongly agree BigBasket Chilled & Frozen items Product choice
Strongly agree JioMart All of the above Product availability
Strongly agree BigBasket, BlinkIt, Jio Fruits & Vegetables, ChOther
Neither agree nor disagree Other
Strongly agree BigBasket, BlinkIt, Jio Fruits & Vegetables, ChProduct choice
Agree JioMart Chilled & Frozen items, Reasonable price
Neither agree nor disagBlinkIt Staples Product availability
Strongly agree BigBasket Fruits & Vegetables Product choice
Strongly agree BigBasket, AmazonFresFruits & Vegetables Reasonable price
Strongly agree BigBasket Fruits & Vegetables Product choice
Strongly agree BlinkIt Chilled & Frozen items Product quality
Neither agree nor disagBlinkIt All of the above Reasonable price
Strongly agree BigBasket Fruits & Vegetables Product choice
Neither agree nor disagBlinkIt All of the above Product availability
Agree BlinkIt Fruits & Vegetables Product availability
Strongly agree BigBasket Fruits & Vegetables, ChProduct choice
Agree BigBasket Staples Product availability
Strongly agree BigBasket Chilled & Frozen items, Product choice
Agree BigBasket, BlinkIt, Jio All of the above Other
Strongly agree BlinkIt Fruits & Vegetables Product availability
Strongly agree BigBasket Fruits & Vegetables Product availability
Agree BigBasket Fruits & Vegetables, ChProduct availability
Strongly agree BigBasket Fruits & Vegetables Product choice
Strongly agree BigBasket, BlinkIt, Jio Fruits & Vegetables, ChProduct choice
Strongly agree BigBasket, BlinkIt, Jio Staples Product quality
Agree BigBasket Dairy & Bakery Product availability
Agree BlinkIt Dairy & Bakery Reasonable price
Agree JioMart Chilled & Frozen items, Product availability
Strongly agree BigBasket Chilled & Frozen items, Product choice
Agree BlinkIt Fruits & Vegetables Product choice
Strongly agree BigBasket, BlinkIt, Jio Fruits & Vegetables, ChProduct choice
Strongly agree BigBasket Fruits & Vegetables Product availability
Agree BigBasket Chilled & Frozen items, Other
Neither agree nor disagBlinkIt Dairy & Bakery, StaplesProduct availability
Strongly agree BigBasket, JioMart, AmAll of the above Reasonable price
Agree BlinkIt Fruits & Vegetables Product quality
Neither agree nor disagBigBasket, BlinkIt, Jio All of the above Reasonable price
Agree JioMart Snacks & Branded foodProduct choice
Agree AmazonFresh All of the above Product quality
How much time does it tWhich delivery mode doRank the factors influe Rank the factors influe
Next day Home delivery 5 6
Within few hours Home delivery 6 6
Within few hours Home delivery 4 4
Within few hours Home delivery 3 2
Next day Home delivery 4 6
Within few hours Home delivery 6 4
Next day Home delivery 2 3
Next day Home delivery 4 4
Within few hours Home delivery 1 2
Same day Home delivery 5 1
Within few hours Home delivery 1 2
2-4 days Home delivery 2 2
Same day Home delivery 1 2
2-4 days Home delivery 5 2
Within few hours Home delivery 1 6
Next day Home delivery 1 1
Next day Home delivery 4 5
Within few hours Home delivery 1 2
Same day Home delivery 5 6
Next day Home delivery 2 2
Next day Home delivery 3 4
2-4 days Home delivery 3 4
Within few hours Click & Collect 1 1
2-4 days Home delivery 3 2
Within few hours Home delivery 5 5
2-4 days Home delivery 1 1
Same day Home delivery 2 3
Within few hours Home delivery 5 6
Within few hours Home delivery 3 3
Within few hours Home delivery 6 5
Same day Home delivery 3 4
Same day Home delivery 1 2
Next day Home delivery 2 2
Within few hours Home delivery 3 1
2-4 days Home delivery 3 5
Within few hours Home delivery 1 2
Within few hours Home delivery 3 3
Within few hours Home delivery 3 1
Within few hours Home delivery 2 5
2-4 days Home delivery 3 3
Same day Home delivery 1 3
Within few hours Home delivery 1 1
Within few hours Home delivery 3 3
Within few hours Home delivery 3 3
Next day Home delivery 4 3
Within few hours Home delivery 4 4
Same day Home delivery 1 1
Within few hours Home delivery 2 1
Within few hours Home delivery 2 3
Next day Click & Collect 1 3
2-4 days Home delivery 6 6
Within few hours Home delivery 1 2
Within few hours Home delivery 1 2
Next day Home delivery 1 1
Within few hours Home delivery 1 1
Within few hours Home delivery 1 2
Same day Home delivery 1 2
Within few hours Home delivery 1 1
Next day Home delivery 6 6
Next day Home delivery 2 2
Next day Home delivery 3 3
Within few hours Home delivery 1 1
Same day Home delivery 1 1
Next day Home delivery 1 1
More than 4 days Home delivery 1 2
Within few hours Home delivery 2 2
Same day Home delivery 1 1
Same day Home delivery 3 3
Same day Home delivery 1 1
Within few hours Home delivery 2 2
Next day Home delivery 1 1
Next day Home delivery 1 2
Same day Home delivery 2 2
Within few hours Home delivery 1 1
Within few hours Home delivery 3 3
2-4 days Click & Collect 3 2
Within few hours Home delivery 1 1
Within few hours Home delivery 1 2
Within few hours Click & Collect 1 2
Within few hours Home delivery 1 2
Within few hours Home delivery 1 1
Same day Home delivery 2 2
Within few hours Home delivery 2 2
2-4 days Home delivery 1 2
Same day Home delivery 1 1
Within few hours Home delivery 1 1
Next day Home delivery 4 4
Next day Click & Collect 3 2
Same day Click & Collect 1 1
Within few hours Home delivery 1 1
2-4 days Home delivery 1 1
Within few hours Home delivery 1 2
Same day Click & Collect 1 2
Same day Home delivery 1 1
Same day Home delivery 3 3
2-4 days Home delivery 5 5
Within few hours Home delivery 1 2
Next day Home delivery 1 3
Same day Home delivery 4 4
2-4 days Home delivery 1 1
Rank the factors influe Rank the factors influe Rank the factors influe Rank the factors influe
6 6
6 6
4 5
1 3
5 5
1 1
3 3
4 3
3 2
3 1
3 4
1 2
2 2
1 4
4 6
1 2
4 3
3 4
6 6
4 2
3 4
4 3
1 1
2 2
5 5
1 1
1 5
6 6
4 2
3 3
3 3
2 1
2 2
1 1
4 5
3 4
3 3
1 2
5 5
4 4
1 3
2 2
6 6
6 5
6 5
1 2
5 6
1 1
3 3
4 3
1 2
1 1
5 4
1 1
1 1
4 3
6 6
1 3
4 4
5 6
6 6
2 1
6 4
4 5
1 1
2 3
5 5
1 1
4 5
5 6
2 4
5 6
4 4
2 1
2 2
2 2
5 5
5 6
3 2
2 2
6 6
4 4
1 3
2 1
2 1 1 3
2 3 5 4
4 1 1 1
4 3 4 3
1 3 2 1
3 5 2 4
3 3 3 3
2 4 5 6
6 6 6 6
3 4 1 1
3 1 2 1
1 1 1 1
1 1 1 1
2 2 2 3
1 2 1 2
1 1 1 1
6 5 6 6
2 2 1 1
3 3 3 1
1 1 1 1
1 2 2 2
1 1 1 1
1 2 1 3
2 2 2 2
1 1 1 1
3 3 3 3
1 1 1 1
2 1 2 2
1 1 1 1
1 2 1 2
2 2 2 2
1 1 1 1
3 3 3 3
3 4 2 2
1 1 1 2
1 1 1 1
3 4 1 2
2 2 2 2
1 1 1 1
2 2 2 2
2 2 2 2
2 1 2 3
1 1 1 1
1 1 1 1
4 3 4 4
3 2 2 1
1 1 2 2
1 1 1 1
1 1 2 2
3 2 1 3
1 1 1 2
1 1 1 1
3 2 2 2
5 5 5 5
3 4 5 6
3 2 1 2
1 1 1 1
1 1 1 1
Rank the factors influe Rank the factors influe Specify the problems facSpecify the problems fac
4 6 Agree Neutral
6 6 Agree Strongly agree
6 6 Strongly disagree Disagree
1 1 Disagree Disagree
6 3 Agree Disagree
1 1 Strongly agree Strongly agree
3 3 Disagree Agree
3 1 Neutral Strongly agree
3 2 Strongly agree Agree
1 2 Disagree Agree
3 2 Strongly agree Agree
1 2 Disagree Disagree
1 3 Neutral Strongly agree
3 5 Neutral Strongly agree
6 6 Disagree Disagree
2 2 Disagree Neutral
5 5 Disagree Disagree
6 6 Strongly agree Agree
6 6 Neutral Agree
1 1 Agree Strongly agree
6 6 Neutral Agree
6 6 Disagree Neutral
1 1 Disagree Agree
1 4 Neutral Neutral
5 5 Disagree Disagree
1 1 Neutral Neutral
6 6 Neutral Agree
6 5 Neutral Disagree
5 4 Neutral Agree
6 6 Strongly agree Agree
4 4 Disagree Disagree
1 1 Disagree Disagree
2 2 Agree Agree
1 1 Disagree Disagree
5 4 Neutral Neutral
5 4 Strongly agree Agree
3 3 Strongly disagree Strongly disagree
2 3 Neutral Agree
6 5 Disagree Disagree
5 5 Disagree Disagree
1 3 Neutral Agree
1 1 Agree Strongly agree
1 2 Disagree Neutral
5 4 Disagree Agree
1 6 Neutral Strongly agree
4 4 Disagree Neutral
1 1 Neutral Agree
1 2 Disagree Neutral
3 3 Neutral Agree
5 4 Strongly agree Agree
6 6 Neutral Neutral
4 1 Strongly agree Agree
3 4 Strongly agree Agree
1 1 Strongly agree Strongly agree
1 1 Strongly agree Strongly agree
1 3 Strongly agree Strongly agree
1 2 Strongly agree Neutral
1 1 Agree Neutral
6 6 Disagree Neutral
2 3 Strongly agree Strongly agree
2 2 Agree Disagree
1 1 Strongly agree Strongly agree
2 3 Agree Agree
1 1 Strongly agree Strongly agree
2 1 Strongly disagree Strongly disagree
2 2 Neutral Neutral
1 1 Agree Agree
3 3 Agree Neutral
1 1 Strongly agree Strongly agree
2 2 Neutral Agree
1 1 Strongly agree Strongly agree
1 3 Strongly agree Agree
2 2 Agree Agree
1 1 Strongly agree Strongly agree
3 3 Agree Neutral
2 2 Agree Agree
1 3 Neutral Strongly agree
1 1 Strongly agree Agree
3 4 Strongly agree Agree
2 2 Agree Agree
1 1 Strongly agree Strongly agree
1 1 Strongly agree Strongly agree
2 2 Strongly agree Strongly agree
1 1 Strongly agree Strongly agree
1 1 Strongly agree Strongly agree
1 1 Strongly agree Strongly agree
5 4 Strongly agree Strongly agree
1 1 Strongly agree Agree
2 2 Neutral Neutral
1 1 Strongly agree Strongly agree
2 2 Strongly agree Strongly agree
2 2 Strongly agree Agree
1 1 Strongly agree Agree
1 1 Strongly agree Strongly agree
2 2 Strongly agree Neutral
5 5 Strongly agree Strongly agree
1 2 Strongly disagree Neutral
1 3 Neutral Strongly disagree
2 2 Strongly disagree Disagree
1 1 Neutral Neutral
Specify the problems facSpecify the problems facSpecify the problems facState the level of satisf
Strongly disagree Strongly disagree Disagree Satisfied
Strongly agree Agree Agree Highly satisfied
Disagree Disagree Disagree Satisfied
Agree Disagree Disagree Highly satisfied
Neutral Disagree Disagree Satisfied
Strongly agree Strongly agree Strongly agree Satisfied
Strongly disagree Neutral Strongly disagree Satisfied
Agree Disagree Disagree Satisfied
Neutral Disagree Strongly disagree Highly satisfied
Strongly agree Agree Neutral Highly satisfied
Neutral Disagree Strongly disagree Highly satisfied
Agree Neutral Agree Highly satisfied
Neutral Agree Disagree Satisfied
Agree Strongly agree Neutral Satisfied
Strongly agree Neutral Disagree Satisfied
Strongly agree Disagree Strongly disagree Satisfied
Strongly agree Neutral Strongly disagree Highly satisfied
Neutral Disagree Strongly disagree Highly satisfied
Agree Strongly agree Strongly agree Highly satisfied
Strongly agree Agree Disagree Highly satisfied
Agree Disagree Strongly disagree Highly satisfied
Neutral Neutral Disagree Satisfied
Agree Disagree Disagree Satisfied
Agree Neutral Agree Satisfied
Neutral Disagree Neutral Satisfied
Neutral Neutral Neutral Neutral
Agree Neutral Agree Satisfied
Strongly agree Neutral Disagree Highly satisfied
Neutral Neutral Disagree Satisfied
Neutral Agree Strongly agree Highly satisfied
Disagree Disagree Disagree Highly satisfied
Disagree Disagree Neutral Satisfied
Agree Agree Agree Highly satisfied
Strongly agree Neutral Disagree Highly satisfied
Agree Strongly disagree Disagree Satisfied
Neutral Disagree Strongly disagree Highly satisfied
Disagree Disagree Strongly disagree Highly satisfied
Strongly agree Agree Disagree Satisfied
Strongly agree Strongly agree Neutral Highly satisfied
Disagree Disagree Disagree Satisfied
Agree Neutral Agree Highly satisfied
Neutral Agree Neutral Neutral
Neutral Disagree Disagree Highly satisfied
Agree Neutral Disagree Satisfied
Neutral Agree Disagree Satisfied
Agree Neutral Disagree Satisfied
Strongly agree Agree Strongly agree Highly satisfied
Neutral Disagree Disagree Highly satisfied
Strongly agree Neutral Neutral Highly satisfied
Neutral Disagree Strongly disagree Highly satisfied
Neutral Neutral Disagree Highly dissatisfied
Neutral Disagree Strongly disagree Highly satisfied
Strongly agree Neutral Agree Highly satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Agree Agree Neutral Highly satisfied
Strongly agree Neutral Strongly agree Highly satisfied
Agree Neutral Neutral Highly satisfied
Disagree Disagree Disagree Highly satisfied
Strongly agree Strongly agree Agree Highly satisfied
Agree Strongly agree Strongly agree Highly satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Agree Agree Agree Neutral
Strongly agree Strongly agree Strongly agree Highly satisfied
Strongly disagree Strongly disagree Strongly disagree Dissatisfied
Strongly agree Neutral Strongly agree Satisfied
Agree Agree Agree Neutral
Agree Agree Neutral Highly satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Strongly agree Agree Neutral Highly satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Neutral Strongly agree Neutral Highly satisfied
Agree Agree Agree Satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Agree Disagree Neutral Satisfied
Agree Agree Agree Satisfied
Strongly agree Agree Agree Highly satisfied
Strongly agree Agree Strongly agree Highly satisfied
Neutral Disagree Strongly agree Highly satisfied
Agree Neutral Agree Highly satisfied
Strongly agree Strongly agree Agree Highly satisfied
Agree Agree Strongly agree Highly satisfied
Strongly agree Strongly agree Strongly agree Satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Agree Strongly agree Agree Highly satisfied
Agree Agree Strongly agree Highly satisfied
Neutral Neutral Neutral Highly satisfied
Strongly agree Strongly agree Strongly agree Satisfied
Agree Agree Neutral Satisfied
Agree Strongly agree Agree Satisfied
Agree Agree Agree Neutral
Strongly agree Strongly agree Strongly agree Highly satisfied
Strongly agree Agree Agree Highly satisfied
Strongly agree Strongly agree Strongly agree Highly satisfied
Disagree Neutral Strongly agree Highly satisfied
Strongly agree Strongly agree Neutral Highly satisfied
Disagree Disagree Strongly disagree Highly satisfied
Neutral Neutral Neutral Highly satisfied
State the level of satisf State the level of satisf State the level of satis State the level of satis
Satisfied Highly satisfied Neutral Highly dissatisfied
Highly satisfied Highly satisfied Satisfied Neutral
Satisfied Satisfied Satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Satisfied
Satisfied Satisfied Neutral Neutral
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Neutral Satisfied Satisfied Highly dissatisfied
Highly satisfied Highly satisfied Highly satisfied Neutral
Satisfied Neutral Dissatisfied Highly dissatisfied
Highly satisfied Highly satisfied Satisfied Neutral
Satisfied Neutral Dissatisfied Highly dissatisfied
Highly satisfied Highly satisfied Neutral Highly satisfied
Neutral Satisfied Satisfied Dissatisfied
Highly satisfied Highly satisfied Highly satisfied Neutral
Satisfied Satisfied Satisfied Neutral
Neutral Satisfied Satisfied Neutral
Highly satisfied Highly satisfied Highly satisfied Satisfied
Satisfied Neutral Dissatisfied Highly dissatisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Highly satisfied Satisfied Highly satisfied
Highly satisfied Satisfied Satisfied Satisfied
Satisfied Satisfied Satisfied Satisfied
Satisfied Highly satisfied Satisfied Highly satisfied
Satisfied Satisfied Satisfied Satisfied
Neutral Neutral Neutral Neutral
Dissatisfied Highly satisfied Highly satisfied Neutral
Satisfied Satisfied Neutral Satisfied
Neutral Satisfied Satisfied Neutral
Satisfied Satisfied Satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Satisfied Satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Highly satisfied Satisfied Neutral
Highly satisfied Highly satisfied Neutral Satisfied
Satisfied Neutral Dissatisfied Highly dissatisfied
Highly satisfied Highly satisfied Highly satisfied Satisfied
Neutral Highly satisfied Highly satisfied Neutral
Satisfied Satisfied Highly satisfied Neutral
Satisfied Satisfied Satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Neutral Neutral Highly satisfied Highly satisfied
Highly satisfied Satisfied Highly satisfied Satisfied
Satisfied Highly satisfied Highly satisfied Satisfied
Satisfied Satisfied Satisfied Satisfied
Satisfied Highly satisfied Satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Highly satisfied Highly satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Neutral Dissatisfied Highly dissatisfied
Highly dissatisfied Highly dissatisfied Dissatisfied Highly dissatisfied
Highly satisfied Neutral Satisfied Satisfied
Satisfied Neutral Highly satisfied Highly satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Neutral Satisfied Highly satisfied Satisfied
Satisfied Highly satisfied Satisfied Highly satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Highly satisfied Highly satisfied Highly satisfied Satisfied
Satisfied Highly satisfied Satisfied Highly satisfied
Satisfied Satisfied Satisfied Neutral
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Neutral Highly satisfied Satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Dissatisfied Highly dissatisfied Neutral Dissatisfied
Satisfied Satisfied Neutral Highly satisfied
Neutral Satisfied Neutral Highly satisfied
Satisfied Neutral Satisfied Neutral
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Satisfied Highly satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Satisfied Highly satisfied Satisfied
Satisfied Satisfied Satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Highly satisfied Neutral Highly satisfied Neutral
Satisfied Satisfied Satisfied Satisfied
Satisfied Highly satisfied Satisfied Highly satisfied
Satisfied Highly satisfied Satisfied Highly satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Highly satisfied Highly satisfied Satisfied Highly satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Highly satisfied Satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Highly satisfied Highly satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Neutral Highly satisfied Satisfied Satisfied
Satisfied Satisfied Satisfied Neutral
Highly satisfied Satisfied Highly satisfied Highly satisfied
Satisfied Satisfied Satisfied Satisfied
Satisfied Highly satisfied Highly satisfied Satisfied
Highly satisfied Satisfied Satisfied Highly satisfied
Satisfied Satisfied Highly satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Neutral Satisfied Highly satisfied Satisfied
Highly satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Neutral Dissatisfied Highly dissatisfied
Satisfied Highly satisfied Neutral Neutral
Satisfied Highly satisfied Highly satisfied Highly satisfied
Satisfied Satisfied Satisfied Satisfied
How likely are you to r What is the major factor you would like to recommend for others?
Extremely likely Cashback & offers
Likely Hygienic & safe delivery
Likely All of the above
Likely Branded product choice
Likely All of the above
Likely Cashback & offers
Likely All of the above
Likely Branded product choice
Unlikely Hygienic & safe delivery
Likely All of the above
Likely Hygienic & safe delivery
Likely All of the above
Neutral All of the above
Likely Hygienic & safe delivery
Likely All of the above
Neutral Hygienic & safe delivery
Likely All of the above
Likely All of the above
Extremely likely Hygienic & safe delivery
Likely All of the above
Likely All of the above
Likely Cashback & offers
Likely All of the above
Likely Branded product choice
Likely All of the above
Neutral All of the above
Neutral Hygienic & safe delivery
Likely All of the above
Likely Cashback & offers
Likely Hygienic & safe delivery
Likely All of the above
Likely Branded product choice
Likely Hygienic & safe delivery
Likely Branded product choice
Likely Branded product choice
Extremely likely Hygienic & safe delivery
Extremely likely All of the above
Neutral All of the above
Likely All of the above
Likely Hygienic & safe delivery
Extremely likely Hygienic & safe delivery
Neutral All of the above
Extremely likely All of the above
Likely Hygienic & safe delivery
Neutral Cashback & offers
Likely All of the above
Extremely likely All of the above
Likely All of the above
Extremely likely All of the above
Neutral Branded product choice
Extremely likely All of the above
Extremely likely Hygienic & safe delivery
Extremely likely Branded product choice
Neutral All of the above
Extremely likely All of the above
Extremely likely All of the above
Likely All of the above
All of the above
Extremely likely Hygienic & safe delivery
Likely Branded product choice
Neutral All of the above
Extremely likely Hygienic & safe delivery
Neutral Hygienic & safe delivery
Likely All of the above
Unlikely Hygienic & safe delivery
Neutral All of the above
Neutral Inaugural shipping offers
Neutral All of the above
Extremely likely Hygienic & safe delivery
Likely All of the above
Neutral Inaugural shipping offers
Neutral All of the above
Neutral All of the above
Extremely likely Hygienic & safe delivery
Neutral Cashback & offers
Neutral Branded product choice
Neutral All of the above
Extremely likely Hygienic & safe delivery
Neutral Inaugural shipping offers
Neutral Branded product choice
Neutral Inaugural shipping offers
Neutral All of the above
Neutral Hygienic & safe delivery
Extremely likely All of the above
Likely All of the above
Likely
Likely All of the above
Neutral Branded product choice
Likely Branded product choice
Unlikely All of the above
Extremely likely Hygienic & safe delivery
Extremely likely All of the above
Neutral Hygienic & safe delivery
Neutral All of the above
Neutral All of the above
Extremely likely All of the above
Likely Hygienic & safe delivery
Likely All of the above
Likely Hygienic & safe delivery
Extremely likely Hygienic & safe delivery