CBLM Epass NC2

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COMPETENCY BASED LEARNING MATERIAL

Sector : Industrial Arts

Qualification Title : Consumer Electronics Servicing NC II


Unit of Competency : Maintain And Repair Electronically-
Controlled Domestic Appliances
Module Title : Maintain And Repair Electronically-
Controlled Domestic Appliances
ST. JOHN BOSCO FAITH TRAINING CENTER.INC
M.Salud St. San Antonio II,Noveleta, Cavite 4105
Tel #: 683-0577
Email: info@sjbftc.com
Technical Education and Skills Development Authority

ST. JOHN BOSCO FAITH TRAINING CENTER.INC


M.Salud St. San Antonio II
Noveleta, Cavite 4105
Tel #: 683-0577
Email: info@sjbftc.com

Trainers Methodology
Juanito P. Banzon
July8, 2014
Trainers Methodology 1 Requirements

Table of Content

Module 1: Plan Training Session


Pages
Sample data Gathering instrument for trainee’s Characteristic 1
Form: 1.1: Self-assessment Checklist 4
Form: 1.2: Evidences/Proofs of Current Competencies 6
Form: 1.3: Identify Training Gaps 7
Form: 1.4: Training Needs 12
Session plan 13
Parts of competency based learning Material 18
List of Competencies 19
Module content 20
Learning outcome 1 22
Learning Experience 3.1 24
Information Sheet 3.1 25
Self-Check 3.1 28
Answer key 3.1 29
Job sheet 3.1 30
Performance Criteria Checklist 3.1 31
Learning outcome 2 32
Learning Experience 3.2 35
Information Sheet 3.2 36
Self-Check 3.2 39
Answer key 3.2 40
Job sheet 3.2 41
Performance Criteria Checklist 3.2 42
Learning outcome 3 43
Learning Experience 3.3 45
Information Sheet 3.3 46
Self-Check 3.3 50
Answer key 3.3 51
Job sheet 3.3 52
Performance Criteria Checklist 3.3 53
Learning outcome 4 54
Learning Experience 3.4 56
Information Sheet 3.4 57
Self-Check 3.4 69
Answer key 3.4 70
Job sheet 3.4 71
Performance Criteria Checklist 3.4 72
Evidence Plan 73
Self- Assessment Guide 75
Rating Sheet information 76
Table of specification 78
Performance test 79
Questioning tool 80
Question about the trainees demonstration of task 82
Written test 84
Key Answer 85
Inventory of training resources 88
Module 2: Facilitate Learning Session
Training matrix 89
Training Progress chart 91
Focus Group Discussion 93
Training session evaluation form 95
Slide Presentation Used in Demo/ Role play 98
Module 3: Supervise Work-Based Training
Form 1.1: Self- Assessment Check 106
Form 1.2: Evidence/proof of Current Competencies 107
Form 1.3: Identifying Training Gaps 108
Form 1.4: Training Needs 112
Training plan 116
Trainee’s (learner’s) Record book 120
Trainee’s progress sheet 124
Training evaluation form 130
Self-evaluation 133
Module 4: Conduct Competency Assessment
Attendance sheet 135
Evidence plan 136
Self-assessment checklist 138
Written test 143
Written test- answer key 144
Questioning tool 145
Questions about the Trainee’s Demonstration of Tasks 147
Performance Criteria Checklist 149
Competency assessment Results Summary (CARS) 150
Module 5: Maintain Training Facilities
Shop Lay-Out 154
Operation procedure 155
Unit of Competency: Maintain Training Facilities 156
Workshop Consumer Electronics Servicing Schedule 157
Equipment Maintenance Schedule 158
Consumer Electronics Servicing Inspection Checklist 160
Danger Caution Tag-out Index and Record Audit 161
Works Request 162
Breakdown/Repair Report 163
Salvage Report 164
EQUIPMENT RECORD W/ CODE AND DRAWING165
Inspection Report 166
Module 6: Utilize Electronic Media in Facilitating Training
Shop Lay out 168
Resume
Certification

that need your response.


Module 1
Characteristics of learners

Language, Average grade in: Average grade in:

Plan Training Session


literacy and
English Math
numeracy (LL&N)
a. 95 and above a. 95 and above
b. 90 to 94 b. 90 to 94
c. 85 to 89 c. 85 to 89
d. 80 to 84 d. 80 to 84
a. 75 to 79 e. 75 to 79

Cultural and Ethnicity/culture:


language a. Ifugao
background
b. Igorot
c. Ibanag
d. Gaddang
e. Muslim
f. Ibaloy
g. Others( please specify)_____________

Education & Highest Educational Attainment:


general a. High School Level
knowledge
b. High School Graduate
c. College Level
d.Electronic
College Date Developed:
Graduate IssuedDocumentby:
Consumer July 8,2014 No.
e. NC-II
Servicing with units in Master’s degree
Page 1
Developed by: SJBFTC
f. Masteral Graduate
Juanito P.Banzon
g. With units in Doctoral Level Revision # 01

Plan Training Session h. Doctoral Graduate


Sex a. Male
Data Gathering Instrument for Trainee’s Characteristics
Please answer the following instrument according to the
characteristics described below. Encircle the letter of your choice that
best describes you as a learner. Blank spaces are provided for some data

CharacteristicsDate
of Developed:
learners IssuedDocumentby:
Consumer Electronic July 8,2014 No.
b. NC-II
Servicing Female
Page 2
Developed by: SJBFTC
Age Your age: _____Juanito P.Banzon
Revision # 01
Physical ability 1. Disabilities(if
Plan Training Session any)_____________________
2. Existing Health Conditions (Existing illness
if any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension
f. Diabetes
g. Others(please specify)
___________________
Previous Basic Electronics and Electricity
a. Seminar
experience with
b. Previous/Current Work
the topic
c. Special Training
d. Research
Number of years as a competency trainer
______
Previous List down trainings related to CES
___________________________
learning
___________________________
experience
___________________________
Training Level NC 2 CES level
___________________________
completed
___________________________
Special courses Other courses related to CES
a. Units in education
b. Master’s degree units in education
c. Others(please specify)
_________________________
Learning styles a. Visual - The visual learner takes mental
pictures of information given, so in order
for this kind of learner to retain
information, oral or written, presentations
of new information must contain diagrams
and drawings, preferably in color. The
visual learner can't concentrate with a lot
Date Developed: IssuedDocumentby:
Consumer Electronic July 8,2014 No.
Servicing NC-II
Page 3
Developed by: SJBFTC
Juanito P.Banzon
Characteristics of learners
planning training sessions. Please checkRevision
the #appropriate
01 box of your a
Plan Training Session of activity around him and will focus better
Plan Training Session and learn faster in a quiet study
environment.
b. Kinesthetic - described as the students in
CORE COMPETENCIES the classroom, who have problems sitting
CAN I…? still and who often bounce their legs while
tapping their fingers on the desks. They are
1. ASSEMBLE AND DISASSEMBLE CONSUMER often referred to as hyperactive
ELECTRONIC students
PRODUCTS AND SYSTEMS
with concentration issues.
1.1.Prepare product, tools and workplace for assembly
c. Auditory- a learner who has the ability to
1.2.Solder/ De solder components toremember
the board speeches and lectures in detail
but has a hard time with written text.
1.3.Assemble/ disassemble boards
Having to read long texts is pointless and
will not be retained by the auditory learner
1.4.Test and inspect assembled products
unless it is read aloud.
2.MAINTAIN AND REPAIR AUDIO-VIDEO d. Activist - Learns AND
PRODUCTS by having a go
SYSTEMS
e. Reflector
2.1 Prepare unit, tools and workplace - Learns most from activities
for maintenance/repair
where they can watch, listen and then
2.2 Diagnose faults review what has happened.

2.3 Maintain/Repair Product f. Theorist - Learns most when ideas are


linked to existing theories and concepts.
2.4 Reassemble and test repaired
g.Product
Pragmatist - Learns most from learning
activities that are directly
3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED relevantAPPLIANCES
DOMESTIC to their
situation.
Other needs a. Financially challenged
b. Working student
Consumer Electronic Servicing
Date Developed: IssuedDocumentby: No.
July 8,2014
c. Solo parent
NC-II SJBFTC
d. Others(please
Developed by:
specify)
___________________________
Juanito P.Banzon
Revision # 01

FORM 1.1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer


necessary data or information which is essential in

CORE COMPETENCIES
CAN I…?

3.1 Prepare unit, tools, equipment and workplace for maintenance/repair

3.2 Diagnose faults of electronically-controlled domestic appliances

3.3 Maintain/Repair appliances

3.4 Reassemble and test repaired appliance


4.SERVICE AND REPAIR CELLULAR PHONES
4.1. Prepare unit, tools and workplace for maintenance/repair.

4.2. Diagnose faults of cellular phone unit.

4.3. Maintain/Repair cellular phone unit

4.4. Reassemble and test repaired appliances


4.5. Install additional/ enhancement features

Plan Training Session

Note: In making the Self-Check for your Qualification, all required competencies should be
specified. It is therefore required of a Trainer to be well-
versed of the CBC or TR of the program qualification he is teaching.

Date Developed: IssuedDocumentby: No.


Consumer Electronic Servicing July 8,2014
NC-II SJBFTC
Developed by:
Juanito P.Banzon
Revision # 01
Current competencies Proof/Evidence

1. Assemble And Disassemble Certificate of training Submitte


Consumer Electronic Products Certificat
And Systems

2. Maintain And Repair Audio- Certificate of training Submitte


Video Products And Systems Certificat
3. Maintain And Repair
Electronically-Controlled
Domestic Appliances

4. Service And Repair Cellular Certificate of training Submitte


Phones Certificat
Date Developed: IssuedDocumen
Consumer Electronic Servicing July 8,2014
NC-II SJBFT
Developed by:
Juanito P.Banzon
Revision # 01

Plan Training Session

Required Units of Current Competencies Training Gaps


Competency/Learning Outcomes
based on CBC

1. Assemble and Disassemble Consumer Electronic Products and Systems


Prepare product, tools and Assembly workplace is prepared
workplace for assembly in accordance with OH&S
policies and procedures

Solder/ Desolder components to Soldering and desoldering


the board processes are performed in
accordance with OH&S policies and
procedures

Assemble/ disassemble boards Assembling and


disassembling processes are
Date Developed: IssuedDocumentby: No.
Consumer Electronic Servicing July 8,2014
NC-II SJBFTC
Developed by:
Juanito P.Banzon
Revision # 01

Evidences/Proof of Current Competencies

Form 1.2: Evidence of Current Competencies acquired related to


Job/Occupation
Plan Training Session
Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the


evidences of current competencies (Form 1.2),
the Trainer will be able to identify what the training needs of the prospecti
ve trainee are.

Form 1.3 Summary of Current Competencies Versus Required Compet


encies
performed in accordance with
OH&S policies and procedures

Test and inspect assembled products Finished products are subjected


to final visual inspection and
testing in accordance with
quality standards, procedures
and requirements

2. Maintain and Repair Audio-Video Products and Systems

Prepare unit, tools and workplace Complete check-up of audio-


for maintenance/repair video systems and products
is conducted and defects are
identified, verified and
documented against customer
description.

Diagnose faults Systematic pre-testing


procedure is observed in
accordance with manufacturer’s
instructions.

Maintain/Repair Product Personal protective equipment is


used in accordance with
Date Developed: IssuedDocumen
Consumer Electronic Servicing July 8,2014
NC-II SJBFT
Developed by:
Juanito P.Banzon
Revision # 01

Plan Training Session


Occupational Health and
Safety practices.

Rep
appliance
Reassemble and test repaired Repaired units are reassembled
Product according to procedures

3. Maintain and Repair Electronically-Controlled Domestic Appliances

Prepare unit, tools, equipment and Comp


workplace for maintenance/repair electr
dome
and d
and d
descr

Diagnose faults of electronically- Syst


controlled domestic appliances proc
acco
instr

Maintain/Repair appliances Pe
are
Oc
Sa
Plan Training Session
Plan Training Session

Date Developed: IssuedDocumentby: No.


Consumer Electronic Servicing July 8,2014
NC-II SJBFTC
Developed by:
Juanito P.Banzon
Revision # 01

Reassemble and test repaired


a
ccording to procedures

4.Service and Repair Cellular Phones


Prepare unit, tools and w Workplace is set/prepared for
orkplace for repair job in line with the company
maintenance/repair
requirements

Diagnose faults of cellular


procedure is observed in
accordance with
manufacturer’s instructions.

Maintain/Repair cellular phone unit Personal protective equipment


are used in accordance with
2.1Occupational
Systematic pre-testing
Health and
phone unit Safety practices.

Reassemble and test repaired


according to procedures
Date Developed:
Consumer Ele July 8,2014
SJBFTC

ctronic Servici Page 10


Developed by:
ng Document No.
N
C-II
Repaired unit is reassembled
Juanito P.Banzon
appliances Revision # 01

Issued by:
Install additional/ enhancement 1.1 Enhancements and
features applications are installed to
the unit based on customers’
request and manufacturers’
recommendation
Date Developed: IssuedDocumen
Consumer Electronic Servicing July 8,2014
NC-II SJBFT
Developed by:
Juanito P.Banzon
Revision # 01

Plan Training Session


Plan Training Session

Using Form No.1.4, convert the Training Gaps into a Training Need
s/ Requirements. Refer to the CBC in identifying
Training Needs Module Title/Module of
(Learning Outcomes)

Complete check-up of electronically-controlled domestic


appliances is conducted and defects are identified, verified and
documented against customer description.
Systematic pre-testing procedure is observed in accordance
with manufacturer’s instructions. Maintain And Repair Electron
Personal protective equipment are used in accordance with Controlled Domestic Applianc
Occupational Health and Safety practices
Repaired units are reassembled according to procedures

the Module Title or Unit of Competency of the training needs identified.

Form No. 1.4: Training Needs

Date Developed: IssuedDocumentby: No.


Consumer Electronic Servicing July 8,2014
NC-II SJBFTC
Developed by:
Juanito P.Banzon
Revision # 01

Plan Training Session

SESSION PLAN

Sector : Industrial Arts

Qualification Title : Consumer Electronics Services NC II

Unit of Competency : Maintain and Repair Electronically-Controlled


Domestic Appliances
Module Title : Maintaining and Repairing Electronically-
Controlled Domestic Appliances

Learning Outcomes:

LO 1. Prepare unit, tools, equipment and workplace for maintenance/


repair.
LO 2. Diagnose faults of electronically-controlled domestic appliances.
LO 3. Maintain/Repair appliances.
LO 4. Reassemble and test repaired appliance.
A. INTRODUCTION
This unit covers the knowledge, skills and attitudes required to
maintain and repair electronically controlled
domestic appliances including diagnosing faults, reassembling, testing and
preparing reports.

B. LEARNING ACTIVITIES
LO 1. Prepare unit, tools, equipment and workplace for maintenance/
repair.

Learning Content Methods Presentation


Practice Feedback
Resources Time Check 3.1
Prepare u Read Inform Answer Informa
nit, tools, Lecture/ ation Self answer t tion
equipment discussion Identifying a o Sheet
and nd Answer no. 3.1
workplace Demonstration perform diffe Issued by:
key no.
for rent
maintenan Prepare unit,
ce/repair. tools,
equipment and
Date Developed:
Consu July 8,2014
C-II
mer El Page 13
Developed by:
ectroni Document No.
c Servi
cing SJBFTC
Juanito P.Banzon
Re
visi
on
#0
1
Self-paced Instructions workplace for
maintenance/repair
Observe Actual Perform:
Demonstration Job Shee
No.3.1
Identifying
and perfor
different
Prepare un
tools,
equipmen
and
workplace
for
maintenan
/repair

LO 2: Diagnose faults of electronically-controlled domestic appliances.

Diagnose faults of Lecture – Discussion Read Information Answer


electronically- Sheet No.3.2 Self Check
Interaction
controlled domestic Diagnose faults of 3. 2
appliances. Demonstration electronically-
controlled
domestic
appliances.

Plan Training Session

Date Developed: IssuedDocumentby: No.


Consumer Electronic Servicing July 8,2014
NC-II SJBFTC
Developed by:
Juanito P.Banzon
Revision # 01
Date Developed: IssuedDocumen
Consumer Electronic Servicing July 8,2014
NC-II SJBFT
Developed by:
Juanito P.Banzon
Revision # 01

Plan Training Session


Obse to Criteria ce FormPerform:
Checklist
rve Demonstration
Job
ctualShe 3.2
et
No 3.2
Maintain
and Rep
air
Electron
ic
ally-
Controll
ed
Domesti
c
Applianc
es
LO 3. Maintain/Repair appliances.

Handling Lecture – Discussion Read Information Answer Self


Maintain/Repair Sheet No3.3 on Check 3. 3
Interaction
appliances. Maintain/Repair
Demonstration appliances.

Observe Actual
Demonstration Perform:

Operation
Sheet
No.3.3
Maintain/Re
pair
appliances.

LO 4. Reassemble and test repaired appliance.

Handling Lecture – Discussion Read Information Answer Self


Reassemble and Sheet No3.4 on Check 3. 4
Interaction
test repaired Reassemble and
appliance. Demonstration test repaired
appliance.

Observe Actual Perform:


Demonstration
Operation
Sheet
No.3.4
Date Developed: IssuedDocumen
Consumer Electronic Servicing July 8,2014
NC-II
Developed by: SJBFT
Juanito P.Banzon
Revision # 01

Plan Training Session


Handling
Maintain and
Repair
Electronicall
y-Controlled
Domestic
Appliances

C. ASSESSMENT PLAN
 Observation
 Demonstration of Practical Skills
 Written examination

D. TEACHER’S SELF-REFLECTION OF THE SESSION

Date Developed: IssuedDocumen


Consumer Electronic Servicing July 8,2014
NC-II SJBFT
Developed by:
Juanito P.Banzon
Revision # 01

Plan Training Session

Prepared by:

Juanito P. Banzon
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 18
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

PARTS OF A COMPETENCY-BASED LEARNING MATERIAL PACKAGE


References/Further Reading

Performance Criteria Checklist

Operation/Task/Job Sheet

Self Check Answer Key

Self Check

Information Sheet

Learning Experiences

Learning Outcome Summary

Module Content
Module Content

ModuleCompetencies

ListModule
of Content

Module Content

Front Page In our efforts to standardize CBLM, the above


parts are recommended for use in Competenc
y
1. Practical test
Based Training (CBT) in Technical Education an
d
2. Practical test Skills Development Authority (TESDA)
Technology Institutions. The next sections will
show you the components and features of eac
h
part.

Consumer Electronics Servicing NC II


COMPETENCY-BASED LEARNING MATERIALS

No. Unit of Competency Module Title Code


Assemble and Assemble and
Disassemble Disassemble Consumer
Consumer Electronic Electronic Products and
1. ELC724324
Products and Systems Systems

Maintain and Repair Maintain and Repair


Audio-Video Products Audio-Video Products
2. and Systems and Systems ELC724324

Maintain and Repair Maintain and Repair


Electronically- Electronically-
Controlled Domestic Controlled Domestic
3. ELC724324
Appliances Appliances

Service And Repair Service And Repair


Cellular Phones Cellular Phones ELC724324
4.

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 19
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

List of Competencies
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 20
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

manuals

MODULE CONTENT

UNIT OF COMPETENCY: Maintain and Repair Electronically-


Controlled Domestic Appliances

MODULE TITLE : Maintaining and Repairing Electronically-


Controlled Domestic Appliances

MODULE DESCRIPTOR: This unit covers the knowledge, skills and


attitudes required to maintain and repair electronically controlled
domestic appliances including diagnosing faults, reassembling, testing and
preparing reports.

LEARNING OUTCOMES:
At the end of this module you MUST be able to:
1. Prepare unit, tools, equipment and workplace for maintenance/repair.
2. Diagnose faults of electronically-controlled domestic appliances.
3. Maintain/Repair appliances
4. Reassemble and test repaired appliance

ASSESSMENT CRITERIA:

1.1 Complete check-up of electronically-controlled domestic appliances is


conducted and defects are identified, verified and documented against
customer description.
1.2 Repair/maintenance history is verified in line with the company
procedures.
1.3 Service manuals and service information required for
repair/maintenance are acquired as per standard procedures.
1.4 Workplace is set/prepared for repair job in line with the company
requirements.
1.5 Necessary tools, test instruments and personal protective equipment
are prepared in line with job requirements
2.1 Systematic pre-testing procedure is observed in accordance with
manufacturer’s instructions.
2.2 System defect/Fault symptoms are identified using appropriate tools
and equipment and in accordance with safety procedures
2.3 Test instruments required for the job are used in accordance with user

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 21
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

2.4 Circuits are checked and isolated using specified testing procedures
2.5 Identified defects and faults are explained to the responsible person
in accordance with enterprise or company policy and procedures
2.6 Control settings/adjustments are checked in conformity with service-
manual specifications
2.7 Results of diagnosis and testing are documented accurately and
completely within the specified timeframe
2.8 Customers are advised/informed regarding the status and
serviceability of the unit as per
3.1 Personal protective equipment are used in accordance with
Occupational Health and Safety practices.
3.2 Electro-static discharge (ESD) protection procedure is followed in
accordance with current industry standards.
3.3 Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings
3.4 Repaired or replaced parts/components are soldered/mounted in
accordance with the current industry standards.
3.5 Control settings/adjustments are performed in conformity with
service-manual specifications
3.6 Repair activity is performed within the required timeframe
3.7 Care and extreme precaution in handling the unit/product is observed
as per procedures
3.8 Cleaning of unit is performed in accordance with standard procedures
4.1 Repaired units are reassembled according to procedures
4.2 Reassembled units are subjected to final testing and cleaning in
conformity with manufacturer’s specifications
4.3 Service completion procedures and documentations are complied with
based on manual.
4.4 Waste materials are disposed of in accordance with environmental
requirements.
Tools Equipment Materials/ Supplies
 Step-down  Flashlight  Cleaning brush lead
transformer free solder
 Test light
 Soldering  Resistors (different
 Cleaning brush values)
iron/gun
 Screwdriver  Ball peen  Capacitors (different
hammer values)
(assorted)
 Soldering lead  Transformer
 Nut drivers
 Books and
(assorted)  Wires, various References
 Wrenches sizes  Technical manuals
(assorted)  Assorted  Documentation
 Allen wrench/key electronic forms
 Multi-testers components  Report forms
(analog/digital)  LCD presention
 Utility knife
 Wire stripper
 Pliers (assorted)
 Work bench

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 22
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

LEARNING OUTCOME NO 3. 1

Prepare unit, tools, equipment and workplace for


maintenance/repair

Contents:

To discuss about Prepare unit, tools, equipment and workplace for


maintenance/repair for Electronically Controlled Domestic appliances. One
of Example is power supply,

Conditions
Methodologies
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 23
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

 Demonstration
 Discussion
The participants will have access
 to:
LCD presention

Assessment Method:

 Interview (oral/ questionnaire)


 Observation
 Demonstration of Practical Skills
 Written examination
Learning Activities Special Instructions

Read Information Sheet No. 3.1 on


Identifying and performing
different Prepare unit, tools,
equipment and workplace for
maintenance/repair

Answer Self Check 3.1 Compare answer to Answer key no.


3.1

Job Sheet No. 3.1 Selecting and Refer performance to Criteria


Setting Up Equipment Checklist 3 .1

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 24
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session


Learning Experiences

Learning Outcome 3.1

Prepare unit, tools, equipment and workplace for


maintenance/repair
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 25
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Information Sheet 3.1


Prepare unit, tools, equipment and workplace for
maintenance/repair

Learning Objectives: Identify and perform different Maintain and


Prepare unit, tools, equipment and workplace for maintenance/repair

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Identify and perform different Maintain and Prepare unit, tools,


equipment and workplace for maintenance/repair.
2. Handle Maintain and Prepare unit, tools, equipment and workplace for
maintenance/repair.
3. Evaluating Maintain and Prepare unit, tools, equipment and workplace
for maintenance/repair.

Definition and terms

 A power supply is a device that supplies electric power to an


electrical load. The term is most commonly applied to electric power
converters that convert one form of electrical energy to another,
though it may also refer to devices that convert another form of
energy to electrical energy. ...

Power supply classfication


1.The DC or Direct Current PS

An AC powered unregulated power supply usually uses a


transformer to convert the voltage from the wall outlet (mains) to a
different, nowadays usually lower, voltage. If it is used to produce DC, a
rectifier is used to convert alternating voltage to a pulsating direct
voltage, followed by a filter, comprising one or more capacitors, resistors,
and sometimes inductors, to filter out (smooth) most of the pulsation..
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 26
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

2.The AC or Alternating Current PS

An AC power supply typically takes the voltage from a wall outlet


(mains supply) and lowers it to the desired voltage. Some filtering may
take place as well.

Different kinds of power supply

How a power supply works


A bridge rectifier makes use of four diodes in a bridge arrangement
to achieve full-wave rectification. The AC voltage generated is passed
through a circuit of four diodes arranged as shown above and emerged
converted into a more useful DC output. The Red color indicates that
those diodes are in forward bias and the black color indicates that those
diodes are in reverse bias. The arrows show the direction of current flow.
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 27
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Steps/Procedure:

1. Introduce yourself as a Consumer Electronics Technician


2. Explain the parts of power supply
3. Give information about power supply
4. Evaluate your student on the topic
5. Give assignment for next topic.
6. Applying 5 S before leaving in the classroom.
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 28
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Plan Training Session

Self- Check no. 3.1

TRUE OR FALSE. Read the statements carefully. Write True if the


sentence is correct and False if it is incorrect.
1. Power supply is a device that can produce resistance?
2. Its power supply converts A.C to D.C?
3. Example of power supply is cellphone charger?
4. Alternate current is the mean source of power supply?
5. D.C power supply means Direct current?
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 29
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

ANSWER KEY No.3.1

1. False
2. True
3. True
4. True
5. True
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 30
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

JOB SHEET no.3.1


Title: Prepare unit, tools, equipment and workplace for
maintenance/repair

Performance Objective: Given an instruction, you should be able


to Prepare unit, tools, equipment and
workplace for maintenance/repair

Supplies/Materials :basic electronics tools , paper and bullpen

Equipment : power supply. Basic tools and component.

Steps/Procedure:

a. Introduce yourself as a Consumer Electronics Technician


b. Explain the parts of power supply
c. Give information about power supply
d. Evaluate your student on the topic
e. Give assignment for next topic.
f. Applying 5 S before leaving in the classroom.

Assessment Method:

Observation
Demonstration of Practical Skills
Written examination
CRITERIA YES NO
Did you….
1. Introduce yourself as Consumer Electronics
Technician?

2. Explain the parts of power supply?

3. Give information about power supply?

4. Evaluate your student on the topic?

5. Give assignment for next topic?

6. Applying 5 S before leaving in the classroom?

Date Developed: Document No.


Consumer July 8,2014 Issued by:
Page 31
Electronic
Developed by: SJBFTC
Servicing NC-II
Juanito P.Banzon
Revision # 01

Plan Training Session

Performance Criteria Checklist 3.1


Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 32
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

LEARNING OUTCOME NO 3.2


Diagnose faults of electronically-controlled domestic appliances

ASSESSMENT CRITERIA:

1. Systematic pre-testing procedure is observed in accordance with


manufacturer’s instructions.
2. System defect/Fault symptoms are identified using appropriate tools
and equipment and in accordance with safety procedure
3. Test instruments required for the job are used in accordance with
user manuals
4. Circuits are checked and isolated using specified testing procedures
5. Identified defects and faults are explained to the responsible
person in accordance with enterprise or company policy and
procedures
6. Control settings/adjustments are checked in conformity with
service-manual specifications
7. Results of diagnosis and testing are documented accurately and
completely within the specified timeframe
8. Customers are advised/informed regarding the status and
serviceability of the unit as per

Contents:

1. Service manual/schematic diagram/parts list


2. Operating instructions/User’s/Owner’s manual
3. Use and function of tools, equipment and testing instruments.
4. Applying 5 S
5. Define terms of oven toaster
6. Diagnose faults of oven toaster.
TOOLS FACILITIES MATERIALS Learning
materials

 Long-nosed  Working  Solder lead  Books and


pliers area/bench  Cleaning brush references
 Diagonal cutters  Sufficient  Lead free solder  Technical
 Standard lighting and  Resin core solder manuals
screwdrivers  ventilation  Wire stranded, #22,  Documentatio
 Soldering iron, system (different colors) n forms
30w  oven toaster  Silicon grease  Report forms
 De-soldering  Resistors (different  Self-paced
iron, 30w values) learning
 Screw driver  Capacitors (different elements
assorted, Phillips, values)
slotted  Transformer
 Wrenches
assorted
 Allen wrench/key
 Utility
knife/stripper
 Pliers assorted,
long
 nose, side cutter
 Test jig
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 33
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Conditions

The participants will have access to:


Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 34
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Plan Training Session

Methodologies

 Modular (self-paced)
 Demonstration
 Discussion

Assessment Method:

 Interview (oral/ questionnaire)


 Observation
 Demonstration of Practical Skills
 Written examination
Learning Activities Special Instructions

1.1 Read Information Sheet No.3.2


Handle Systematic pre-testing
procedure is observed in
accordance with manufacturer’s
instructions.

1.2 System defect/Fault symptoms are Compare answer to Answer key no. 3.2
identified using appropriate tools
and equipment and in accordance
with safety procedures
Answer Self Check no. 3.2

1.3 Job Sheet No 3.2 Handling Test Refer performance to Criteria Checklist
instruments required for the job no.3.2
are used in accordance with user
manuals

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 35
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Learning Experiences

Learning Outcome 3.2


Diagnose faults of electronically-controlled domestic appliances
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 36
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Information Sheet 3.2


Diagnose faults of electronically-controlled domestic appliances

Learning Objectives: Diagnose faults of electronically-controlled


domestic appliances. Such as oven toaster.

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Systematic pre-testing procedure is observed in accordance with


oven toaster.
2. To identify the parts and function of toaster.
3. To job sheet on the learners.
Over view about oven toaster
Think of a toaster oven as a big toaster or a small oven. This Fix-It Guide
on toaster oven repair tells how a toaster oven works, what often goes
wrong, how to identify a toaster oven problem, and what
parts and tools you will need to fix it. It then refers you to simple step-by-
step instructions for electrical cord repair, appliance controls
repair, heating element repair and other repairs as needed.

How Does a Toaster Oven Work?


thermostat regulates the upper and lower heating elements as selected
A toaster oven is a small heating appliance that toasts bread, waffles,
etc., and may (depending on the wattage) also function as a miniature
oven. Some allow you to bake and broil foods, offering precise
temperature and function controls.

To use a toaster oven, you set the controls, open the door and place food
on a shelf, then close the door. When the oven is set to toast, the toaster

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 37
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

by the controller. When set to bake or broil, the bake thermostat controls
the heating elements as selected by the temperature controller and
possibly by a timing mechanism.

Fix-It Tip

As with toasters, keeping a toaster oven running longer means keeping it


clean of food debris. Clean bread crumbs and other foot particles out of
the inside of the oven frequently.

The features of toaster ovens vary considerably from model to model.


However, most operate in the same manner and can be diagnosed and
repaired similarly.
What Can Go Wrong with a Toaster Oven?

The problems that toaster ovens may present are similar to those of other
heating appliances. The electrical cord may need replacing. The main
switch, the thermal fuse, and the solenoid may be faulty. The thermostat
may be faulty or need recalibrating.

How Can I Identify a Toaster Oven Problem?

 If the oven doesn’t work at all, make sure the circuit breaker or fuse is on
at the electrical service panel and test the electrical cord.
 If the oven doesn’t work on its toaster and oven functions, test the main
switch (see theAppliance Controls Fix-It Guide). As needed, check
the fuse.
 If the toaster function doesn’t turn off unless the door is open, test the
solenoid, the switch and if necessary, the thermostat (see the Appliance
Controls Fix-It Guide).
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 38
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Fix-It Tip

Need to replace the toaster oven? Consider spending a little more to


purchase one that is heavier than other models. The components will
typically be of better quality and will probably stand up to longer use.

What Do I Need for Toaster Oven Repair?

Replacement parts are available from the manufacturer, aftermarket


suppliers and local appliance parts houses and larger home centers. Refer
to the guides mentioned above (Electrical Servce Panel Fix-It
Guide, Electrical Cord Fix-It Guide,Appliance Controls Fix-It Guide,
and Heating Element Fix-It Guide) for specific requirements and step-by-
step procedures.

Caution!

As you remove levers and knobs, mark each with a piece of masking tape
or draw a diagram, because some parts are interchangeable. Remember
to put screws and other small parts in a container rather than let them
roll around on the table and get lost.
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 39
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Self- Check no.3. 2

TRUE OR FALSE. Read the statements carefully. Write True if the


sentence is correct and False if it is misleading.
1. Oven toaster problem with wirings?
2. Read manual is importance on knowing problem?
3. Consider spending a little more to purchase one that is
heavier than other model is example of tips?
4. As you remove levers and knobs, mark each with a piece of
masking tape?
5. Make sure the circuit breaker or fuse is on at the electrical
service panel and test the electrical cord?

Enumeration

6-11 Give Wrong with a Toaster Oven


12-17 How I Identify a Toaster Oven Problem
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 40
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

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ANSWER KEY No.3.2

True or False

1. False
2. True
3. True
4. True
5. False

Enumeration

6. The electrical cord may need replacing.


7. The main switch,
8. The thermal fuse, and
9. The solenoid may be faulty.
10. The thermostat may be faulty or need recalibrating.
11. physical fitness and stamina
12. Replacement parts are available from the manufacturer,
13. aftermarket suppliers and local appliance
14. parts houses and larger home centers. Refer to the guides mentioned
above
15. (Electrical Servce Panel Fix-It Guide,
16. Electrical Cord Fix-It Guide,Appliance Controls Fix-It Guide,
and Heating Element Fix-It Guide)
17. For specific requirements and step-by-step procedures.
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 41
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session


JOB SHEET 3.2
Title: Diagnose faults of electronically-controlled domestic appliances

Performance Objective: Diagnose faults of electronically-controlled


domestic appliances. Such as oven toaster

Supplies/Materials : multi tester , manual

Equipment : oven toaster

Steps/Procedure:

1. 5s for diagnose faults electronically- controlled domestic


appliances.
2. Knowing the part oven toaster and its faults.
3. Apply the step by step process.
4. Make marks on the parts of oven toaster.

Assessment Method:

Discussion

Interaction

Actual exam
CRITERIA YES NO
Did you….
1 Systematic pre-testing procedure is observe in
accordance with manufacturer’s instructions.
2 System defect/Fault symptoms are identify using
appropriate tools and equipment and in accordance
with safety procedures
3 Test instruments require for the job are used in
accordance with user manuals
4 Circuits are check and isolated using specified
testing procedures
5 Identified defects and faults are explained to the
responsible person in accordance with enterprise
or company policy and procedures
6 Control settings/adjustments are check in
conformity with service-manual specifications
7 Results of diagnosis and testing are document
accurately and completely within the specified
timeframe
8 Customers are regarding the status and
serviceability of the unit as per
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 42
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Performance Criteria Checklist 3.2


Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 43
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

LEARNING OUTCOME NO 3.3


Maintain/Repair appliances

ASSESSMENT CRITERIA:

1 Personal protective equipment are used in accordance with


Occupational Health and Safety practices.
2 Electro-static discharge (ESD) protection procedure is followed in
accordance with current industry standards.
3 Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings
4 Repaired or replaced parts/components are soldered/mounted in
accordance with the current industry standards.
5 Control settings/adjustments are performed in conformity with
service-manual specifications
6 Repair activity is performed within the required timeframe
7 Care and extreme precaution in handling the unit/product is observed
as per procedures
8 Cleaning of unit is performed in accordance with standard procedures
9 Repaired units are reassembled according to procedures
10 Reassembled units are subjected to final testing and cleaning in
conformity with manufacturer’s specifications
11 Service completion procedures and documentations are complied with
based on manual.
12 Waste materials are disposed of in accordance with environmental
requirements.
Contents:

1 Proper handling electronics tools


2 Apply
The 5s for maintain/
participants Repair to:
will have access appliances.
3 Knows basic part of rice cooker.
4 Step by step trouble shoots.
Tools Equipment Materials/ Supplies

 iron/gun  Flashlight  Books and


 Screwdriver references
 Test light
(assorted)  Technical manuals
 Cleaning brush  Documentation
 Allen wrench/key
 Soldering lead forms
 Multi-testers
 Wires, various  Report forms
(analog/digital)
sizes  Self-paced learning
elements
 Assorted
electronic
components
 Rice cooker

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 44
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Conditions

Methodologies

 Modular (self-paced)
 Demonstration
 Discussion
Assessment Method:

 Interview (oral/ questionnaire)


 Observation
 Demonstration of Practical Skills
 Written examination
Learning Activities Special Instructions

Read Information Sheet No. 3.3


Application of troubleshooting
technique

Answer Self Check no. 3.3 Compare answer to Answer key no.
3.3

Operation Sheet No. 3.3 Refer performance to Criteria


Checklist no. 3.3
Application of substitution
technique

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 45
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Learning Experiences

Learning Outcome 3.3


Maintain/Repair appliances
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 46
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session


Information Sheet 3.3
Maintain/Repair appliances, Reassemble and test repaired appliance

Learning Objectives: able to perform maintain/ repair appliances.

EQUIPMENT

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Able to know the maintain/ repair appliances.


2. Application of substitution technique.
3. Soldering/de soldering and wiring/cabling techniques.
4. Schematic diagram reading skills.

Rice Cooker Basics

Rice Needs Two Things To Evolve From A Hard, Little Grain To Big, Fluffy
Morsels -- Lots Of Water And Lots Of Heat. For This Reason, Cooking Rice
Happens In Four Phases:
1. Sitting In Water
2. Boiling
3. Absorbing Water (Steaming)
4. Resting

Rice Cookers Automatically Guide Rice Through These Four Stages. The
Appliance Consists Primarily Of Amain Body, An Inner Cooking Pan,
An Electric Heating Plate, Athermal-Sensing Device And Some
Buttons.

Water And Rice Sit Inside The Cooking Pan While It's Inserted Int
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 47
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

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How to Repair Electric Rice Cooker

An Electric Rice Cooker Is Great Appliance That Is Often Used To Save A


Lot Of Time And Effort In Prepairing Quick Meals After A Long Day. By
Using An Electric Rice Cooker The User Can Quickly Make Some Rice
Without Worrying Of Overcooking Or Burning. Many Times People Will Set
Up The Rice Cooker In Place Of Pasta Or Potatoes As A Side Dish. Like
Many Electrical Appliances The Electric Rice Cooker Can Have Some
Problems As It Ages. There Are Electrical Problems That Surface As The
Appliances Gets Some Age On It. Many Owners Will Simply Throw It In
The Trash And Buy A New One. However,With The Right Types Of
Components A Do It Yourselfer Can Easily Fix Their Rice Cooker For
Prolonged Use.

Step1-Unplug Power Cord From Wall

Before You Start To Work On The Electric Rice Cooker You Will Want To
Make Sure It Is Not Plugged Into Any Power Source.
Consumer Date Developed: Document No.
July 8,2014 Issued by:
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Developed by: SJBFTC
Juanito P.Banzon
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Step2-Remove Cover

Take The Covering Dish Of The Electric Rice Cooker And Place It Aside.
You Will Also Need To Remove The Burner Plate And Inner Bowl.This Will
Allow You To Get To The Inner Parts Of The Cooker.

Step3-Remove Base of Cooker

On The Bottom Of Most Electric Rice Cookers There Are Some Tabs,Or
Screws,That Hold The Base Together. Remove The Screws, Or Fold Back
The Tabs, So That You Can Remove The Base.

Step4-Test Heating Element

The Cooker’s Heating Element May Not Be Working Properly.Disconnect


The Heating Wire From The Terminal And Test It With The Multimeter.Set
The Meter To Read Ohms And Touch The Wire To The Terminals. If It
Reads ‘’0’’ Ohms The Wire Is Tine.

Step5- Test Resistor

If The Heating Element Is Fine, Then The Next Space To Test Is The
Resistor . Use The Multimeter Again On The Same Setting And Touch The
Probes To The Resistors.If The Reading Comes Out To 20 Ohms Then The
Resistors Is Fine. If Not, Then You Wil Need To Replace It.

Step6-Check And Clean Contacts

Another Problem That Is Associated With Older Electric Rice Cooker


Appliances Is That The Switch Contacts Can Become Dirty Or Corrode.
When This Happens They Will Not Allow A Solid Current To Flow When
The Switch Is Pressed To Star The Cooker. With The Base Removed,
Check The Contact Areas. Check To See If They Are Burned. If So, You
Will Need To Replace These Contacts. If Not, Then Use Some Electrical
Contact Cleaner And A Clean Rag.
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 49
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

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Step7-Move Contacts

If You Notice That The Contacts Are Not Touching When You Press The
Switch, You Can Fix By Using A Small Screwdriver And Moving The
Contact Closer To The Switch.

Step8-Replace Component

With The Inside Pieces Either Replaced, Or Cleaned, You Can Put The
Electric Rice Cooker Back Together. Make Sure That The Power Cord Is
Not Pinched
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 50
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Self- Check no. 3.3

TRUE OR FALSE. Read the statements carefully. Write True if the


sentence is correct and False if it is misleading.
1. Rice Cooker In Place Of Pasta or Potatoes as a Side Dish?
2. If Cooker’s Heating Element May Not Be Working Properly can
burn the food?
3. The Electric Rice Cooker and Place It Aside on dish?
4. Another Problem That Is Associated With Older Electric Rice
Cooker is stock patch?
5. Rice Cookers Automatically off when its cook?

Enumeration

6-9 give the Basics part of a Rice Cooker

1o-15 Given Step on Repair Of Rice Cooker.


Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 51
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

ANSWER KEY No.3.3

True or False

1. True
2. True
3. False
4. False
5. False

Enumeration

6-9 Sitting In Water


Boiling
Absorbing Water (Steaming)
Resting
.

10-15 Unplug Power Cord from Wall


Remove Cover
Remove Base of Cooker
Test Heating Element
Test Resistor
Check and Clean Contacts
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 52
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

JOB SHEET 3.3

Title: Maintain/Repair appliances, Reassemble and test repaired


appliance
Performance Objective: Given standard form of maintain/ repair
appliances with reassemble and test repaired
appliance.

Supplies/Materials : multi tester, wire, component.

Equipment : rice cooker

Steps/Procedure:

1. Give information about the Rice cooker.


2. Demonstrate how to turn it on with use of electrical cord
and power on switch.
3. Demonstrate how it is used repair rice cooker.
4. Demonstrate how it is being turned off.

Assessment Method:

Discussion

Observation

Demonstration
CRITERIA YES NO
Did you….
1. Give information about the
machine/equipment.
2. Give information about the Rice cooker.

3. Demonstrate how to turn it on with use of


electrical cord and power on switch.
4. Demonstrate how it is used repair rice
cooker.
5. Demonstrate how it is being turned off.

6. Demonstrate how it is being turned off.

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 53
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Plan Training Session

Performance Criteria Checklist 3.3


Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 54
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

LEARNING OUTCOME NO 3.4


Reassemble and test repaired appliance
ASSESSMENT CRITERIA:

1 Personal protective equipment are used in accordance with


Occupational Health and Safety practices.
2 Electro-static discharge (ESD) protection procedure is followed in
accordance with current industry standards.
3 Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings
4 Repaired or replaced parts/components are soldered/mounted in
accordance with the current industry standards.
5 Control settings/adjustments are performed in conformity with
service-manual specifications
6 Repair activity is performed within the required timeframe
7 Care and extreme precaution in handling the unit/product is observed
as per procedures
8 Cleaning of unit is performed in accordance with standard procedures
9 Repaired units are reassembled according to procedures
10 Reassembled units are subjected to final testing and cleaning in
conformity with manufacturer’s specifications
11 Service completion procedures and documentations are complied with
based on manual.
12 Waste materials are disposed of in accordance with environmental
requirements.

Contents:

1 Proper handling electronics tools


2 Apply 5s for maintain/ Repair appliances.
3 Knows basic part of washing machine repair.
4 Step by step trouble shoots and test repaired.
Tools Equipment Materials/ Supplies

 participants
The iron/gun will have access
 Washing
to: machine  Books and
 Screwdriver references
 Long table
(assorted)  Technical manuals
 Chairs  Documentation
 Allen wrench/key
forms
 Multi-testers
 Report forms
(analog/digital)
 Self-paced learning
 Flashlight elements
 Test light
 Cleaning brush
 Soldering lead
 Wires, various
sizes
 Assorted
electronic
components

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 55
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Conditions

Methodologies

 Written examination
Modular (self-paced)
 Demonstration
 Discussion

Assessment Method:
 Interview (oral/ questionnaire)
 Observation
 Demonstration of Practical Skills

Learning Activities Special Instructions

Read Information Sheet No.


3.4Application of troubleshooting
technique

Answer Self Check no. 3.4 Compare answer to Answer key no.
3.4

Operation Sheet No. 3.4 Refer performance to Criteria


Checklist no. 3.4
Application of substitution
technique
Soldering/de soldering and
wiring/cabling techniques
Schematic diagram reading skills

Consumer Date Developed: Document No.


July 8,2014 Issued by:
Electronic
Servicing NC-II Page 56
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Plan Training Session

Learning Experiences

Learning Outcome 3.4


Reassemble and test repaired appliance
Consumer Date Developed: Document No.
July 8,2014 Issued by:
Electronic
Servicing NC-II Page 57
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Plan Training Session

Information Sheet 3.4


Reassemble and test repaired appliance

Learning Objectives: able to perform Reassemble and test repaired


appliance.

Testing Voltage

Touch the two test leads to the two metal contacts of a live power source,
like a wall outlet or the terminals of the motor that you're testing for
voltage. (Do not jam the test leads into a wall outlet!) If you are getting
power through the VOM, the meter will jump up and steady on a reading.
You may have to convert the scale in your head. For example, if you're
using the 250 volt dial setting and the meter has a "25" scale, simply
divide by 10; 120 volts would be "12" on the meter.

TESTING FOR CONTINUITY


Consumer Date Developed: Document No.
July 8,2014 Issued by:
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Juanito P.Banzon
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Don't let the word "continuity" scare you. It's derived from the word
"continuous." In an electrical circuit, electricity has to flow froma power
source back to that power source. If there is any break in the circuit, it is
not continuous, and it has no continuity. "Good" continuity means that
there is no break in the circuit.

For example, if you were testing a solenoid to see if it was burned out,
you would try putting a small amount of power through the solenoid. If it
was burned out, there would be a break in the circuit, the electricity
wouldn't flow, and your meter would show no continuity.

That is what the resistance part of your VOM does; it provides a small
electrical current (using batteries within the VOM) and measures
how fast the current is flowing. For our purposes, it doesn't matter how
fast the current is flowing

To use your VOM to test continuity, set the dial on (resistance) R x 1, or


whatever the lowest setting is. Touch the metal parts of the test leads
together and read the meter. It should peg the meter all the way on the
right side of the scale, towards "0" on the meter's "resistance" scale. If
the meter does not read zero resistance, adjust the thumbwheel on the
front of the VOM until it does read zero. If you cannot get the meter to
read zero, the battery in the VOM is low; replace it.

If you are testing, say, a solenoid, first make sure that the solenoid leads
are not connected to anything, especially a power source. If the solenoid's
leads are still connected to something, you may get a reading through
that something. If there is still live power on the item you're testing for
continuity, you will burn out your VOM instantly and possibly shock
yourself.

Touch the two test leads to the two bare wire ends or terminals of the
solenoid. You can touch the ends of the wires and test leads with your
hands if necessary to get better contact. The voltage that the VOM
batteries put out is very low, and you will not be shocked. If there is NO
continuity, the meter won't move. If there is GOOD continuity, the meter
will move toward the right side of the scale and steady on a reading. This
is the resistance reading and it doesn't concern us; we only care that we
show good continuity. If the meter moves only very little and stays
towards the left side of the scale, that's BAD continuity; the solenoid is no
good.
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If you are testing a switch, you will show little or no resistance (good
continuity) when the switch is closed, and NO continuity when the switch
is open. If you do not, the switch is bad.

Testing Continuity

AMMETERS
Ammeters are a little bit more complex to explain without going into a lot
of electrical theory. If you own an ammeter, you probably already know
how to use it.

If you don't, don't get one. Ammeters are expensive. And for our
purposes, there are other ways to determine what an ammeter tests for.
If you don't own one, skip this section.
simply measures the strength of this magnetic field, and thus the amount
For our purposes, ammeters are simply a way of testing for continuity
without having to cut into the system or to disconnect power from
whatever it is we're testing.

Ammeters measure the current in amps flowing through a wire.


The greater the current that's flowing through a wire, the greater the
density of the magnetic field it produces around the wire. The ammeter

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of current, flowing through the wire. To determine continuity, for our


purposes, we can simply isolate the component that we're testing (so we
do not accidentally measure the current going through any other
components) and see if there's any current flow.

To use your ammeter, first make sure that it's on an appropriate scale (0
to 10 or 20 amps will do). Isolate a wire leading directly to the component
you're testing. Put the ammeter loop around that wire and read the
meter.

Testing Amperage

Washing Machine Repair

PROBLEMS COMMON
TO ALL WASHER BRANDS
Washing machine designs vary widely, but there are some things
that all washers have in common. For example, all washers have an
electric motor. All washers have both spin and agitate cycles. And since
both cycles are driven by the same electric motor, all washers have some
sort of mechanism to change between the two.

All washers must also have a way of filling the tub with wash water and a
way of draining out used wash water.
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And incidental to this, all washers must have a way of controlling water
level in the tub, to prevent spillage by overfill or by centrifugal force
during the spin cycle.

All washers must (by law) have a mechanism that brakes the spinning
basket at the end of the spin cycle, or else a lid lock to prevent the lid
from being opened during or shortly after the spin cycle.

And last but not least, all washers must have a timer that controls and
coordinates the start, stop and duration of the various cycles.

CYCLES
FILL CYCLE

During the FILL cycle, a solenoid-operated water mixing valve opens and
allows hot or cold water (or both) to enter the tub. There is no pump
operating at this time; the tub fills strictly from house pressure.

Similarly, there is no heater in your washer; the heat comes from the
water heater in your home.

When the water in the tub reaches a certain level, a pressure switch
closes the water solenoid valve(s).

Some start
Typical spinning
Drive Train and draining at the same time. Some only drain until
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July 8,2014 Issued by:
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Plan Training Session

WASH/RINSE
(AGITATION) CYCLE

After the water valve closes, an electric motor starts which drives the
transmission, sometimes through a belt, and in some cases through a
clutch arrangement, too. The transmission converts the rotary motion of
the motor to the back-and-forth motion of the agitator. A driveshaft
extends from the top of the transmission to the agitator, where it is
connected to the agitator, usually by a spline.

Agitation will continue for a certain amount of time, which is controlled by


the timer. During agitation, some washers use their pump to circulate
water, sucking it from the bottom of the tub and pumping it to the top of
the tub. The pump is driven by the same electric motor.

Also during the agitation cycle, bleach or softener may be automatically


added. This is usually done by a solenoid valve that allows some of the
re-circulated water to flush out the bleach or softener dispenser. In some
models there is no water circulation involved; the solenoid simply opens a
valve or door that lets the dispenser contents drop into the wash water.
The timer tells this solenoid valve when to open.

SPIN AND DRAIN CYCLES

after agitation comes a drain cycle, sometimes combined with a spin


cycle. During the drain cycle, the pump sucks water from the tub and
sends it down the drain. During the spin cycle, the same motor that drove
the agitator now drives a spin tube

which is concentric with the agitator shaft. The spin tube spins the basket,
slinging excess water out of the clothes by centrifugal force. There is a
clutch arrangement which allows the basket to come up to speed slowly.
This prevents a heavy load from being thrown onto the motor suddenly. It
also allows a "pre-pump" action; the water has a chance to drain out of
the tub before the basket gets up to speed, preventing the water from
overflowing the edge of the tub by centrifugal force.

Some brands have a partial drain cycle only, then refill and agitate again.
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the water reaches a certain level, and then start spinning. Most brands
have lid switches that prevent the basket from spinning when the lid is
open. Some brands have a lid lock that prevents you from opening the lid
when the basket is spinning.

At the end of the spin cycle, or whenever the lid is lifted, most models
have a braking arrangement that stops the tub from spinning. This helps
to prevent people from accidently sticking their hands into a spinning
basket.

CAUTION: NEVER BYPASS THE LID SWITCH, EXCEPT FOR TEST


PURPOSES. IF IT IS DEFECTIVE, INSTALL A NEW ONE. THEY ARE THERE
FOR A REASON. NO JOKE: I PERSONALLY HAVE A NEPHEW WHOSE ARM
WAS TORN OFF (AT 2 YEARS OLD) BECAUSE OF A BYPASSED LID
SWITCH!

FILL SYSTEM
The basic components of the fill system are the hoses, the fill valve, and
the pressure or float switch.

The fill valve is simply a solenoid valve that opens when activated and
allows hot and/or cold water to flow into the tub. Most modern washers
use dual solenoid valves, which have both hot and cold solenoids in one
valve body. When warm water is desired, both valves open to mix hot and
cold.

Typical Fill Solenoid Valve


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In the newest digital washers, water temperature may be controlled by a
"thermistor." A thermistor is a variable resistor; a resistor whose
resistance varies according to what temperature it senses. The
thermistor's signal goes to the washer's control board (computer,) which
opens or closes hot and cold water valves to control the incoming water
temperature.

When the water in the tub reaches the desired level, the pressure or float
switch closes the circuit to the fill valve. Float switches are pretty rare;
you'll find them only in older washers. A diaphragm-type pressure switch
is more common. Typical float and pressure switches are shown in Figure.
A few old washers used a pressure switch mounted on the BOTTOM of the
tub; these are known as water weight switches. They are rare.

Typical Water Level Switches


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DIAGNOSIS

If your washer is not filling properly, or is overflowing, there could be


several reasons.

SLOW OR NO FILL, OR WATER TOO HOT


OR TOO COLD

If your washer is filling very slowly or not at all, or the water temperature
is always too hot or too cold, check the fill hose and valve strainers.
These are little screens placed in the fill hose and/or water valve to
prevent rust and scale from your house's piping system from getting into
the water valve. The strainers can get clogged up over time and prevent
water flow.

Shut off the water valves and remove the hoses. Look into the both ends
of each hose and into the water valve mounted on the washer. In at least
one of the three places you should see a strainer screen. If it is clogged,
you can try cleaning it out with a toothbrush and/or a turkey baster. If
you cannot clean the screen sufficiently, you may need to replace it.
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In some instances, the screen is non-removable, and you will need to


replace the hose or valve. Neither is very expensive.

Fill Strainer Screens


When re-installing the hoses, always use new hose washers. Also, take
care not to over tighten the hose on the plastic threads of the solenoid
valve; tighten just enough to stop it from leaking.

If there is any question about the watertight integrity of the hose, replace
it. A hose costs a lot less than a new floor or carpeting, which is what
you'll be buying if it breaks while you're not home.

If the strainers look O.K., set your temperature control to "warm" and set
your timer in the fill cycle. Raise the lid of the washer and depress any lid
switch with a pen or screwdriver. Feel the water entering the washer. If it
is too hot or too cold, or if no water is coming out at all, test for voltage
across each solenoid coil of the water valve. It should read 110 to 125
volts.

Checking Voltage across Water Solenoid Valve Coils


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If so, you're getting power to your valve, but it's not opening. Replace the
valve.

If you're not getting power to the valve, refer to the wiring diagram for
your machine and trace the source of the interruption. Sometimes it's a
broken wire, but more commonly, there will be a problem with the water
level switch, timer, lid switch, or temperature switch. Replace the
defective switch.

If your washer is a late-model digital machine with a fill thermistor, a


defective thermistor might be sending the wrong signal to the control
board. Replacing the thermistor (they're not too expensive) will usually
solve the problem. The control board may also be defective.

CAUTION: On some brands, you must raise the top of the cabinet to get
to the solenoid valve. If your washer has a mercury-tube type lid switch,
raising the top of the cabinet may have the same effect on the lid switch
as raising the lid. Your washer may not fill or cycle. You will need to
jumper the mercury switch to perform any tests when the cabinet top is
raised.

OVERFILL

As the tub fills, water pressure increases at the bottom of the tub. This
Consumer Date Developed: Document No.
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Also test the water level switch electrically, as described in section 2-
Plan Training Session

pressure is transmitted to the diaphragm in the water level switch by a


rubber or plastic tube.
When the tub reaches the right level, the diaphragm trips the switch,
closing the solenoid fill valve and starting the agitate cycle.

Water Level Pressure Tube

If the tube or diaphragm is leaking badly, the water level switch will not
sense any pressure, and thus will not shut off the water flow, so the tub
will overflow. If this tube is leaking slowly, the washer may exhibit odd fill
symptoms. For example, depending on how fast the air leak is, the
washer may fill and start agitating, then stop agitating and fill some
more, then agitate some more, and so forth, until the washer overfills.

CAUTION: Whenever you remove the tube from the switch, or insert the
tube onto the switch, there cannot be any water in the tub or tube. Before
you insert the tube onto the switch, blow into the tube first, to clear it of
any water that might have gotten in it. ANY WATER REMAINING IN THE
TUBE WILL CAUSE YOUR WASHER TO OVERFILL, OR PROBABLY EVEN TO
OVERFLOW!

Consumer Date Developed: Document No.


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6(b).

DOES NOT STOP FILLING, AND/OR WATER LEVEL KEEPS GOING


DOWN

If the house washer drain starts backing up, you get a rooter and clear
the drain, right? But some people would just seal it up so it couldn't
overflow, instead of clearing the drain, as they should. (Now, WE wouldn't
do that, would we, folks?)

But that air break between the washer's drain hose and the house's drain
pipe is important.

If there is no air break, and the drain system fills with water, it can
actually start siphoning water right through the pump and down the drain.
Depending on how bad the drain is backing up, the washer might never
fill completely; the solenoid valve will just stay open and water will just
keep siphoning straight out the drain. Or, if the drain is a little more
clogged and the water is flowing more slowly, the washer might fill and
start agitating, but stop agitating after a few minutes and fill some more.
This fill-agitate-fill-agitate cycle will continue for as long as the agitate
cycle lasts. And since the power to the timer motor is being interrupted,
the wash and rinse cycles may seem unusually long.

There is a solution, even if you don't want to root out the drain blockage
as you should. Your appliance parts dealer has a drain line vacuum break
valve, available for just a few bucks. (Figure G-7) You can cut into your
drain line and install one of these vacuum breaks pretty easily.

When the drain line is under pressure, (like when the pump is pumping
out) the flapper valve closes and no leakage occurs. When the drain line
is under a vacuum (like when the drain is trying to siphon it) the flapper
valve opens and air is allowed into the drain line, breaking the siphoning
action.
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Self- Check no. 3.4


TRUE OR FALSE. Read the statements carefully. Write True if the
sentence is correct and False if it is misleading.
1. Water pressure increases at the bottom of the tub?
2. The solenoid is a valve?
3. The fill cycle raise the lid of the washer?
4. Washer is a late-model digital machine with a fill thermistor?
5. The rotary motion of the motor to the back-and-forth motion of
the agitator?

Enumeration

6-15 Give the PROBLEMS COMMON


TO ALL WASHER BRANDS
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ANSWER KEY No. 3.4

True or False

6. True
7. True
8. False
9. True
10. True

Enumeration

6-10. PROBLEMS COMMON


TO ALL WASHER BRANDS
Washing machine designs vary widely, but there are some things
that all washers have in common. For example,

6. All washers have an electric motor.

7. All washers have both spin and agitate cycles. And since both cycles
are driven by the same electric motor,

8. All washers have some sort of mechanism to change between the two.

9. All washers must also have a way of filling

10. The tub with wash water and a way of draining out used wash water.
And incidental to this, all washers must have a way of controlling water
level in the tub, to prevent spillage by overfill or by centrifugal force
during the spin cycle.
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July 8,2014 Issued by:
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JOB SHEET 3.4

Title: Reassemble and test repaired appliance

Performance Objective: Given standard form of maintain/ repair


appliances with reassemble and test repaired
appliance.

Supplies/Materials : multi tester, wire, component.

Equipment : Washing Machine

Steps/Procedure:

1. Give information about the Washing Machine.


2. Demonstrate how to repair a washing machine.
3. Demonstrate how diagnose a problem of a washing
machine.
4. Demonstrate how reassemble and test repaired appliance.
`

Assessment Method:
Discussion

Observation

Demonstration
CRITERIA YES NO
Did you….
1. Give information about the
machine/equipment.
2. Give information about the washing

ThirdpartyReport
Demonstration&
machine.

Observation&
Questioning

Questioning
3. Demonstrate how to repair a washing
machine.

Portfolio

Written
4. Demonstrate how diagnose a problem of a
washing machine.
5. Demonstrate how reassemble and test
repaired appliance. `
Consumer Date Developed: Document No.
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Plan Training Session

Performance Criteria Checklist 3.4

Consumer Date Developed: Document No.


July 8,2014 Issued by:
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Plan Training Session

Evidence Plan

Qualification Consumer electronics Servicing NCII

Unit of competency:
MAINTAIN AND RE ALLY-
PAIR ELECTRONIC CONTROLLED DOMESTIC APPLIANCES

Set/Prepared workplace for repair job in / /


line with the company requirements.
Prepared necessary tools, test instruments
and personal protective equipment in line / /
with job requirements

The evidence must show that the


trainee…
Set/Prepared workplace for repair job in

Prepared necessary tools, test instruments


and personal protective equipment in line / / /
/ / /
withwith
line job requirements
the company requirements.
Observed systematic pre-testing
procedures in accordance with / /
manufacturer’s instructions
Identified system defects/fault symptoms
using appropriate tools and equipment / /
and in accordance with safety procedures
Explained identified defects and faults to
the responsible person and customer in / /
accordance with enterprise or company
policy and procedures
Replaced defective parts/components with
identical or recommended appropriate / / / /
equivalent ratings
Performed control setting/adjustments in
conformity with service manual / /
specifications
Subjected reassembled units to final
testing and cleaning in conformity with / /
manufacturer’s specifications
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July 8,2014 Issued by:
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Plan Training Session


NOTE: *Critical aspects of competency
Consumer Date Developed: Document No.
July 8,2014 Issued by:
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Developed by: SJBFTC
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Plan Training Session

SELF-ASSESSMENT GUIDE

Qualification: Consumer electronics Servicing NCII


Unit Competency: MAINTAIN AND REPAIR ELECTRONICALLY-
CONTROLLED DOMESTIC APPLIANCES
Instruction: - Read the questions in the left hand column of the
chart
- Place a check mark in the appropriate box opposite
each question to indicate your answers.
Can I? Yes No
Set/Prepared workplace for repair job in line with the
company requirements.
Prepared necessary tools, test instruments and personal
protective equipment in line with job requirements
Observed systematic pre-testing procedures in
accordance with manufacturer’s instructions
Identified system defects/fault symptoms using
appropriate tools and equipment and in accordance with
safety procedures
Explained identified defects and faults to the responsible
person and customer in accordance with enterprise or
company policy and procedures
Replaced defective parts/components with identical or
recommended appropriate equivalent ratings
Performed control setting/adjustments in conformity with
service manual specifications
Subjected reassembled units to final testing and cleaning in
conformity with manufacturer’s specifications
Set/Prepared workplace for repair job in line with the
company requirements.
Prepared necessary tools, test instruments and personal
protective equipment in line with job requirements

Candidate” Name and Signature Date:


Consumer Date Developed: Document No.
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Plan Training Session

RATING SHEET FOR DEMONSTRATION

Trainee’s Name:
Trainer’s Name:
Qualification Consumer electronics Servicing NCII
Unit of Competency MAINTAIN AND REPAIR ELECTRONICALLY-
CONTROLLED DOMESTIC APPLIANCES
Date of Assessment
Time of Assessment
Instructions for Demonstration:
Given the necessary materials, tools and equipment, the candidate must
be able to:
demonstrate the delivery of maintain/ repair domestic appliance
Materials and Equipment: power supply, oven toaster, rice cooker, multi
tester. Soldering gun and led. Electronics Component

OBSERVATION appropriate tools


During the demonstration of skills, did the candidate and equipment an
d in accordance wi
th
Set/Prepared workplace for repair job in line with the safety procedures
company requirements. Explained identifie
Prepared necessary tools, test instruments and personal d defects and fault
protective equipment in line with job requirements s to the
Observed systematic pre-testing procedures in responsible person
accordance with manufacturer’s instructions and customer in a
Identified system defects/fault symptoms using ccordance with
enterprise or company policy and procedures To show if
Replaced defective parts/components with identical or evidence is
recommended appropriate equivalent ratings demonstrated
Yes No N/A
Performed control setting/adjustments
Knowled in conformity
Comprehensio Applicatio
ntwith service manual specifications
area/Topics ge n
Subjected reassembled units to final testing and
cleaning in conformity with manufacturer’s
Consumer Date Developed: Document No.
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Plan Training Session

specifications
Set/Prepared workplace for repair job in line with the
company requirements.
Prepared necessary tools, test instruments and personal
protective equipment in line with job requirements
The candidate’s demonstration was :
Satisfactory Not
Satisfactory

Candidate’s Name: Assessor’s Name:


Signature: Signature:
Date: Date:
Plan Training Session

TABLE OF SPECIFICATION

# of
Objectives/Conte
items/
n
% of test

Prepare unit, tools,


equipment and

workplace for
maintenance/repair
Consumer Date Developed: Document No.
July 8,2014 Issued by:
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Juanito P.Banzon
Revision # 01
4 5 10 30
Diagnose faults of
electronically-
controlled domestic

4 5 10 30
appliances

Maintain/Repair
appliances 4 5 10 20

Reassemble and
test repaired

TOTAL 20 30 50 100

4 5 10 20
appliance
Facilitate Learning Session

Performance Test

Specific Instruction for the Candidate


MAINTAIN
Qualification Consumer electronics Servicing NCII
AND MAINTAIN AND Maintain and repair electronically-
Unit of Competency controlled domestic appliance

General Instruction:

Given the necessary tools, materials and equipment, you are given
repair maintain standard on consumer domestic appliance (
allotted time : 15 hours)

Specific Instruction:
1. Give example of part of consumer domestic appliance
2. Applying 5s and OHS on the practical area.
3. Proper handling tools on the area.
4. Proper dis assemble and assemble on domestic appliance.
5. Write the trouble on domestic appliance.

Consumer Date Developed: Document No.


Electronic July 8,2014 Issued by:
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NC-II Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
QUESTIONING TOOL

19. How is the implementation of procedures of the executive  


troubleshooting done?
Questions to probe the candidate’s underpinning Satisfactory
20. Why do we need to follow OHS operations?
knowledge response

Extension/Reflection
The candidate’s Questions
underpinning  Satisfactory Yes
 NotNo
knowledge was: Satisfactory
1. Why do we need 5s and OHS?  
Candidate’s Name: Assessor’s Name:
2. What is safety in work place?  
Signature: Signature:
3. Why do we need to follow steps in aDate:
Date: procedure?  
Consumer Document No.
4. What is the importance ofDeveloped:
Date preparing all tools on practical
Electronic July 8,2014 Issued by:  
area?
Servicing Page 8
Safety Questions
NC-II SJBFTC
Developed by:
5. What is the importanceJuanito P.Banzon
of explaining
the operations of  
Revision # 01
domestic appliance?
Facilitate Learning Session
6. Why do you need to identify part of domestic appliance?  
7. How would you identify the importance of marks on the  
part on domestic appliance?
8. What are step by step in trouble shooting?  
Contingency Questions
9. What is part of domestic appliance in trouble shooting?  
10. What are basic tools for maintain/repair?  
11. How will you handle if the person has electrocuted?  
12. How would you provide electrocuted person a first aid?  
Job Role/Environment Questions  
13. How did you check the malfunction of the equipment  
14. Why do you need to clean first practical area?  
15. Why do you need to observe proper hand tools all the  
time?
16. Why should you follow certain procedure or steps?  
Rules and Regulations  
17. What is the standard procedure in explaining the use of a  
domestic appliance?
18. Explain the maintain and repair domestic understanding  
Consumer Date Developed: Document No.
Electronic July 8,2014 Issued by:
Servicing Page 8
NC-II Developed by:
QUESTIONS ABOUT THE TRAINEE’S DEMONSTRATION OF TASKS
SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session
Name:

Qualification: Consumer electronics Servicing NCII

Unit of Competency: Maintain and Repair Electronically-


Controlled Domestic Appliance
Consumer Date Developed: Document No.
Electronic July 8,2014 Issued by:
QUESTIONS Servicing Satisfactory Page 8
NC-II Developed by:
Responses
SJBFTC
Juanito P.Banzon
Revision # 01 Yes No
Facilitate Learning Session

Set/Prepared workplace for repair job in line with


the company requirements.
Prepared necessary tools, test instruments and
personal protective equipment in line with job
requirements
Observed systematic pre-testing procedures in
accordance with manufacturer’s instructions
Identified system defects/fault symptoms using
appropriate tools and equipment and in accordance
with safety procedures
Explained identified defects and faults to the
responsible person and customer in accordance
with enterprise or company policy and procedures
Replaced defective parts/components with identical
or recommended appropriate equivalent ratings
Performed control setting/adjustments in
conformity with service manual specifications
Subjected reassembled units to final testing and
cleaning in conformity with manufacturer’s
specifications
Set/Prepared workplace for repair job in line with
the company requirements.
The Trainee’s underpinning knowledge about the demonstration
of tasks was:

Consumer Date Developed: Document No.


Electronic July 8,2014 Issued by:
Servicing Page 8
NC-II Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session

Satisfactory Not Satisfactory

Feedback to the Trainee:

Overall Performance:

Satisfactory Not Satisfactory

Trainee Signature: Date:

Trainer Signature: Date:


Consumer Date Developed: Document No.
Electronic July 8,2014 Issued by:
Servicing Page 8
NC-II Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session

All Written Test of Info Sheet

Self- Check no. 3.1

TRUE OR FALSE. Read the statements carefully. Write True if the


sentence is correct and False if it is incorrect.
1. Power supply is a device that can produce resistance?
2. Its power supply converts A.C to D.C?
3. Example of power supply is cellphone charger?
4. Alternate current is the mean source of power supply?
5. D.C power supply means Direct current?
Consumer Document No.
Electronic Date Developed: Issued by:
Servicing July 8,2014 Page 8
Inventory of Training
NC-IIResources
Developed by: SJBFTC
Wrenches (assorted) Juanito P.Banzon
1 1 0
Allen wrench/key 1Revision # 01 1 0
Facilitate Learning
Multi-testers Session
(analog/digital) 10 unit 10 unit 0
Resources for
Pliers (assorted) presenting instruction 2 unit 2 unit 0
Flashlight
 Print Resources As 5
per TR As 5per 0
Remarks
Test light 5 Inventory
5 0
PCBCBLM 10 10 0
Paint brush 5 5 0
Soldering
Handouts paste 25 2 25
2 0
Equipment As per TR As per Remarks
Text Books 1 1
Inventory 0

Manual
Power supply 1 1 0
All ANSWER KEY1 No.3.1 1 0
Oven toaster
 Non Print Resources 1 unit
As per TR 1unit
As per 0
Remarks
Rice cooker 2 2
Inventory 0
1. False machine
Washing 1 1 0
2. True
LCD
Power Projector
Point Presentation 1 1 1 0
3. True
Television 1 unit 1 unit 0
Film
4. True
Chairs 1 set1 11set 0
0
5. True
Long Tables 1 1 0
Resources for Skills practice of Competency #1
Cabinets Consumer Date Developed:
______________________________ 1 Document No. 1 0
Floor polisherElectronic July 8,2014 Issued by:
1 unit 1 unit 0
Servicing Page 8
 Supplies and Materials As per TR As per Remarks
NC-II SJBFTC
Developed by: Inventory
Juanito P.Banzon
First aid kit 1Revision # 01 1 0
Facilitate
LCD Learning Session
projector 1 1 0
ESD hand tools 5 5 0
Study lamp 2 2 0
Magnifying grass 5 5 0
Activity sheet 5 5 0
Job sheet Consumer Date Developed: 10 Document No. 10 0
Still cabinet Electronic July 8,2014 2Issued by: 2 0
Rubber matt Servicing 2 sets 2 sets 0 Page 8
Safety shoes NC-II Developed by: 1 SJBFTC
1 0
As per TR
Juanito P.Banzon As per Remarks
Revision # 01Inventory
ToolsLearning Session
Facilitate
Soldering iron/gun 5 5 0
Screwdriver (assorted) 2 2 0
Nut drivers (assorted) 5 5 0
Note: In the remarks section, remarks may include for repair, for
replenishment, for reproduction, for maintenance etc.

Consumer Date Developed: Document No.


Electronic July 8,2014 Issued by:
Servicing Page 8
NC-II Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session

Module 2
Facilitate Learning Session
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II
Training Activity Trainee Facilities/Tools Developed by:
Venue Date & SJBFTC Rema
and Equipment Juanito P.Banzon
(Workstation/Are Time
Revision # 01
a)
1. Orientation/ Computer Workstation July 8,
Attendance LCD 2014

Facilitate Learning Session


2. Administration Pre-test Workstation 9:00 AM
of Pre-test

3.Giving and Modules TRAINING ACTIVITY MATRIX


Learning Resource
Reading Modules Area
(CBLM) Modules Contextual Learning
Area
Modules Computer
Laboratory
4. Performing Job Job Sheet Workstation 1:00 PM
Sheet
5. Administration Post test Workstation 4:00 PM
of Post test

6.Training Evaluation Sheet Workstation 4:30 PM


Evaluation

CORE COMPETENCIES
Name
ASSEMBLE MAINTAIN MAINTAIN AND SERVICE AND REPAIR
AND AND REPAIR REPAIR CELLULAR PHONES
DISASSEMBL AUDIO-VIDEO ELECTRONICALLY-
E CONSUMER PRODUCTS CONTROLLED
ELECTRONIC AND SYSTEMS DOMESTIC
PRODUCTS APPLIANCES
AND
SYSTEMS
ST. JOHN BOSCO FAITH TRAINING CENTER.INC

438 hHours

Date Developed: Document No.


Consumer Electronic July 8,2014 Issued by:
Servicing NC-II
Developed by: SJBFTC
Juanito P.Banzon

Revision # 01

CC2
CC2
CC3

CC3

CC3

CC3

CC3

CC4

CC4

CC4

CC4
CC1

CC1

CC1

CC2
CC2
CC2

CC4
.22
Facilitate Learning Session
.1

.2

.3

.1

.3

.4
.5
.1

.2

.3

.4

.5

.1

.2

.3

.4
Trainer: Juanito P. Banzon

Qualification: Consumer Electronics Servicing


Name of Trainee NC II

1. Jerenato P.Alfante
2. Juanito P. Banzon
3. Melchor L. Codon

Date Developed: Document No.


Consumer Electronic July 8,2014 Issued by:
Servicing NC-II
Developed by: SJBFTC
Juanito P.Banzon

Revision # 01
5. Cecilio G.Pira

Date Finished:
4. Pilita R.Santos

6. Aileen R. Pilapil
7. Jennifer Fuentes

Date: July 8, 2014


8. Elvenia N. Honrado
9. Ma.Lelibeth E. Israel

Facilitate Learning Session


Facilitate Learning Session

Facilitate Learning Session

6. Teaching methods
Trainer: Juanito P. Banzon
Prepareunit,tools,equipmentand

Consumer
Electronic
formaintenance/repairComplete
workplacecheck-upofelectronically-controlled

Servicing NC-II
domesticappliancesisconductedanddefects
Repair/maintenancehistoryisverifiedinlinewith

Agenda: Facilitate Learning Session


areidentified,verifiedanddocumentedagainst

Competency-based Training Delivery


thecompanyprocedures.

  
  
  
  
  
  

Servicemanualsandserviceinformationrequired
customerdescription

Servicing NC-II
forrepair/maintenanceareacquiredasper
Workplaceisset/preparedforrepairjobinline

Consumer Electronic
standardprocedures.
withthecompanyrequirements.
Necessarytools,testinstrumentsandpersonal

July 8,2014
protectiveequipmentlinewithelectronically-
arepreparedinDiagnosefaultsof
jobrequirements
controlleddomesticappliances

Teaching methods
Developed by:
Systematicpre-testingprocedureisobservedin

Date Developed:

Juanito P.Banzon

Focus Group Discussion


accordancewithmanufacturer’sinstructions.
Systemdefect/Faultsymptomsareidentified
July 8,2014

usingappropriatetoolsandequipmentandin
Testinstrumentsrequiredforthejobareusedin
accordancewithsafetyprocedures
Developed by:

accordancewithusermanuals
Date Developed:

Circuitsarecheckedandisolatedusing
Juanito P.Banzon

specifiedtestingprocedures
Identifieddefectsandfaultsareexplainedtothe
responsiblepersoninaccordancewithin
Controlsettings/adjustmentsarechecked
enterpriseorcompanypolicyandspecifications
procedures
conformitydiagnosisandtestingaredocumented
withservice-manualResultsof

SJBFTC
Issued by:

Revision # 01
completelywithinthespecifiedCustomersare
accuratelyandadvised/informedregardingthe
ACHIEVEMENTCHART

timeframeserviceabilityoftheunitasper

Document No.
statusand
Consumer Electronics NCII

Maintain/Repairappliances
Issued by:

Personalprotectiveequipmentareusedin

Use the same method and


Revision # 01

Page 93
accordancewithOccupationalHealthand
Electro-staticdischarge(ESD)protection
Document No.

Safetypractices
procedureisfollowedinaccordancewithcurrent
Defectiveparts/componentsarereplacedwith
industrystandards.
identicalororreplacedparts/componentsare
recommendedappropriateequivalentRepaired
ratings
soldered/mountedinaccordancewiththe
SJBFTC

Controlsettings/adjustmentsareperformedin
Present:

1. Jerenato P.Alfante
2. Juanito P. Banzon
3. Melchor L. Codon
4. Pilita R.Santos
5. Cecilio G.Pira
6. Aileen R. Pilapil
7. Jennifer Fuentes
8. Elvenia N. Honrado
9. Ma.Lelibeth E. Israel

CBT Concerns Discussions Resolutions/Agreement

1. CBT Layout Nine Areas of the Lay-out should be utilized


lay-out were not
utilized

2. Monitoring of Attendance were Continue to monitor the


Attendance properly monitored attendance

3. Utilization of work Work area was not Make use of the work area
area properly used properly

4. Orientation Orientation was Continue to follow the


a. CBT done in accordance format of orientation
b. Roles the topic and
c. TR procedures
d. CBLM
e. Facilities
f. Evaluation system
5. RPL RPL was checked Conduct the same
before the conduct procedure
of topic discussion

and technique and techniques techniques


were delivered
properly

7. Monitoring of Monitoring of Follow the proper


learning activities learning activities procedure in monitoring of
a. Achievement chart was conducted in an learning activities
b. Progress chart improper manner.
8. Feedback Feedback was Retain to administer
properly proper discussion of
administered and feedback
discussed

9. Slow learners Slow learners were Continue to give attention


given consideration to the slow learners

10. Other concerns Did not focus or Include videos, materials


elaborate the use of and other paraphernalia.
variety of teaching
techniques

Consumer Date Developed: Document No.


Electronic
July 8,2014 Issued by:
Servicing NC-II Page 94
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 95
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session

Training Evaluation Report

1. Title of the Report: Facilitate Learning Session


2. Executive summary:
The activity focuses on facilitating learning session. The
group of learners where instructed to demonstrate specific task
which is to discuss the CBT, CBLM and the unit of competency in
specific qualification. The objectives are the following:
a. To identify the strong points of each learner as they present
the activity.
b. To identify the weak points of each learner for improvement.
This provides the learners an overview on how they will
facilitate the learning session based on the given criteria. This
focuses how the learners will be able to deliver the discussion and
demonstration. Identifying the strong and weak points of each
learner, the group was able to summarize the areas for
improvement. Further discussions were made by the group to
verify and check the method of delivery against the prescribed
competency standards of a trainer. Recommendations were drawn
form the data or evidences gathered.

3. Rationale

Facilitating the learning session is to expose the learners to


demonstrate their competency in presenting the CBT, CBLM and unit of
competency with appropriate form of discussion. In this view, the learners
are given specific criteria to follow. This will give them a chance to
determine the strong and points of the ability to facilitate learning
session.

1. Objectives:

a. To identify the strong points of each learner as they present


the activity.
b. To identify the weak points of each learner for improvement.
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 96
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session

2. Methodology: Demonstration

3. Results and discussion

This is the body of the report. It should contain the following


parts:

Data analysis and interpretation:

Learners demonstrated their presentations with the


guidance of the facilitators. They were able to orient the
trainees in accordance with the procedure and they had
delivered the presentation very well. However, each
presenter had lapses in different criteria which need further
improvement.

Conclusion

Based from the results of the discussion, the following the


conclusions are:
a. Strong points are identified such as the manner of
monitoring the attendance, orientation of the trainees, pre
assessment activity and giving of feedback
b. Weak points were identified which are the areas for
improvement such as preparation of work areas and as well
as its utilization, the teaching techniques and monitoring of
learning activities.
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 97
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session

4. Recommendation:

Based from the drawn conclusion, the following the


recommendations:
a. Strong points such as the manner of monitoring the
attendance, orientation of the trainees, pre assessment
activity and giving of feedback should be continuously done
or administered.
b. Weak points which are the areas for improvement such as
preparation of work areas and as well as its utilization, the
teaching techniques and monitoring of learning activities
should be further be given attention and resolutions.
c. Improvement of weak points should be followed for the
better output or outcome of the training.
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 98
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Facilitate Learning Session
SLIDE PRESENTATION USED IN DEMO/ROLE PLAY
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 100
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Page 101
Servicing NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 102
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Page 103
Servicing NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 104
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


SJBFTC Workshop LAY OUT
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Page 105
Servicing NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning

Module 3

Supervise Work-Based
Training
CORE COMPETENCIES
CAN I…? YES NO
1. ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS
1.1.Prepare product, tools and workplace for assembly /

1.2.Solder/ De solder components to the board /

1.3.Assemble/ disassemble boards /

1.4.Test and inspect assembled products /

2.MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS


2.1 Prepare unit, tools and workplace for maintenance/repair /

2.2 Diagnose faults /

2.3 Maintain/Repair Product /

2.4 Reassemble and test repaired Product /


3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES
3.1 Prepare unit, tools, equipment and workplace for maintenance/repair /

3.2 Diagnose faults of electronically-controlled domestic appliances /

3.3 Maintain/Repair appliances /

3.4 Reassemble and test repaired appliance /


4.SERVICE AND REPAIR CELLULAR PHONES
4.1. Prepare unit, tools and workplace for maintenance/repair. /
4.2. Diagnose faults of cellular phone unit. /
4.3. Maintain/Repair cellular phone unit /

4.4. Reassemble and test repaired appliances /


4.5. Install additional/ enhancement features /
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 106
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning

FORM 1.1 SELF-ASSESSMENT CHECK


INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or
information which is essential in planning training sessions. Please
check the appropriate box of your answer to the questions below.
Note: In making the Self-Check for your Qualification, all required competencies should be specified.
It is
therefore required of a Trainer to be well- versed of the CBC or TR of the program qualification
he is
teaching.
Current
Proof/Evidence Means of validating
competencies

1. Assemble And Certificate of training Submitted an authenticated


Disassemble copy of Certificate of Training
Consumer Electronic
Products And
Systems

2. Maintain And Certificate of training Submitted an authenticated


Repair Audio-Video copy of Certificate of Training
Products And
Systems

3. Maintain And
Repair Electronically-
Controlled Domestic
Appliances

4. Service And Repair Certificate of training Submitted an authenticated


Cellular Phones copy of Certificate of Training

Consumer Date Developed: Document No.


Electronic
July 8,2014 Issued by:
Servicing NC-II Page 107
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning

Form 1.2: Evidence of Current Competencies acquired related to


Job/Occupation
Required Units of Current Competencies Training
Competency/Learning Gaps/Requirements
Outcomes based on CBC

4. Assemble and Disassemble Consumer Electronic Products and Systems


Prepare product, tools Assembly workplace is
and workplace for prepared in
assembly accordance with
OH&S policies and
procedures
Solder/ Desolder Soldering and
components to the desoldering processes
board are performed in
accordance with OH&S
policies and procedures

Assemble/ disassemble Assembling and


boards disassembling
processes are
performed in
accordance with
OH&S policies and
procedures

Test and inspect Finished products are


assembled products subjected to final
visual inspection and
testing in accordance
with quality
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Page 108
Servicing NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning

Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the evidences of
current competencies (Form 1.2), the Trainer will be able to identify what the training
needs of the prospective trainee are.

Form 1.3 Summary of Current Competencies Versus Required Competencies


Form 1.3 Summary of Current Competencies Versus Required
Competencies
standards, procedures
and requirements

5. Maintain and Repair Audio-Video Products and Systems


Prepare unit, tools and Complete check-up
workplace for of audio-video
maintenance/repair systems and
products is
conducted and
defects are
identified, verified
and documented
against customer
description.

Diagnose faults Systematic pre-


testing procedure
is observed in
accordance with
manufacturer’s
instructions.

Maintain/Repair Product Personal protective


equipment is used in
accordance with
Occupational Health
and Safety practices.

Reassemble and test Repaired units are


repaired Product reassembled
according to
procedures

6. Maintain and Repair Electronically-Controlled Domestic Appliances

Prepare unit, tools, Complete check-up of


equipment and workplace electronically-
controlled domestic
for maintenance/repair
appliances is conducted
and defects are identified,
verified and documented
against customer
description.
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 109
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


Diagnose faults of Systematic pre-testing
electronically-controlled procedure is observed
domestic appliances in accordance with
manufacturer’s
instructions.

Maintain/Repair Personal protective


appliances equipment are used in
accordance with
Occupational Health
and Safety practices.

Reassemble and test Repaired units are


repaired appliance reassembled according
to procedures

4.Service and Repair Cellular Phones

Prepare unit, tools and Workplace is


workplace for set/prepared for repair
maintenance/repair job in line with the
company requirements

Diagnose faults of 2.2 Systematic pre-


cellular phone unit testing
procedure is
observed in
accordance with
manufacturer’s
instructions.

Maintain/Repair Personal protective


cellular phone unit equipment are used in
accordance with
Occupational Health
and Safety practices.

Reassemble and test Repaired unit is


repaired appliances reassembled
according to
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 110
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


procedures

Install additional/ 1.2 Enhancements


enhancement features and applications
are installed to the
unit based on
customers’ request
and manufacturers’
recommendation

Consumer Date Developed: Document No.


Electronic
July 8,2014 Issued by:
Servicing NC-II Page 111
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


Gaps Module Title/Module of Duration
Instruction

Obtain and convey 1.5 Hrs.


workplace information
Complete relevant work- 1.5 Hrs.
related documents
Participate in workplace
Participate in workplace communication
meeting and discussion
1 Hrs.

Describe and identify team 2 Hrs.


role and responsibility
Describe work as a team Work in team 2 Hrs.
member environment

Integrate personal 1.5 Hrs.


objectives with
organizational goals. Practice career
Set and meet work professionalism 1.5 Hrs.
priorities.
Maintain professional growth 1 Hrs.
and development.
Identify hazards and risks Practice 1 Hrs.
occupational health
Evaluate hazards and risks and safety 1 Hrs.
procedures.
Control hazards and risks 1 Hrs.
Maintain OHS awareness 1 Hrs.

Identify hazards and risks. Practicing 1.5 Hrs.


occupational health
Evaluate hazards and risks. and safety 1.5 Hrs.
procedure
Control hazards and risks. 1.5 Hrs.

Maintain occupational health 1.5 Hrs.


and safety awareness.

Consumer Date Developed: Document No.


Electronic
July 8,2014 Issued by:
Page 112
Servicing NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning

Using Form No.1.4, convert the Training Gaps into a Training Needs/
Requirements. Refer to the CBC in identifying the Module Title or Unit of Competency of
the training needs identified.

Form No. 1.4: Training Needs


Plan and prepare for task to 2 Hrs.
be undertaken
Prepare hand tools 2 Hrs.
Using hand tools
Use appropriate hand tools 2 Hrs.
and equipment
Maintain hand tools 2 Hrs.

Select measuring 5 Hrs.


instruments
Carry out measurement and Perforning mensuration 5 Hrs.
calculation and calculation
Maintain measuring 6 Hrs.
instruments

Identify different kinds of 2 Hrs.


technical drawings
Interpret technical drawing Preparing and interpreting 2 Hrs.
technical drawings
Prepare/make changes on
electrical/electronic
schematic and drawings 2 Hrs.

Assess quality or received 3 Hrs.


materials
Assess own work 3Hrs.
Applying quality standards
Engage in quality 3 Hrs.
improvement

Plan and prepare for tasks 1Hrs.


to be taken/undertaken
Input data into computer Performing computer 1Hrs.
operations
Assess information using 1.5Hrs.
computer
Produce output/data using 1.5Hrs.
computer system
Use basic functions of a web 1.5 Hrs.
browser to locate
information
Maintain computer 1.5 Hrs.
equipment and systems

Consumer Date Developed: Document No.


Electronic
July 8,2014 Issued by:
Page 113
Servicing NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


Plan and prepare for
termination/ connection of
electrical wiring/electronic 1.5 Hrs.
circuits
Terminating and
Terminate/connect 1.5 Hrs.
connecting electrical
wiring/electronic circuits
wiring and electronics
Test circuit
termination/connections of
electrical wiring and 2 Hrs.
electronics circuits

Enumerate, explain and 5 Hrs.


apply OHS policies and
procedures in assembling
and disassembling consumer
electronics products and
systems
Identify and explain the 5Hrs.
uses/functions of different
types of tools, equipment
and testing instruments
Identify electronic symbols 5 Hrs.
and interpret schematic
diagrams and parts list
Apply proper soldering and 5 Hrs.
de-soldering techniques
Apply wiring and cabling 5 Hrs.
techniques
Apply assembling and 5 Hrs.
disassembling techniques Assembling/disassembling
consumer electronics
Perform systematic products and systems 10 Hrs.
inspection and apply specific
testing procedures
Enumerate, explain and 30 Hrs.
apply OHS policies and
procedures in maintaining
and repairing audio/video
products and systems
Identify and explain the Maintaining and 30 Hrs.
uses/functions of different repairing audio/
types of tools and testing video products and
instruments for maintaining systems
and repairing audio/video
products and systems
Identify and explain or 40 Hrs.
interpret the principles of
Consumer Date Developed: Document No.
Electronic
July 8,2014 Issued by:
Servicing NC-II Page 114
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Supervise Work-Based Learning


operation of electronic
symbols and block sections
of schematic diagram
Apply symptoms diagnosis 50 Hrs.
and systematic pre-testing
procedures
Troubleshoot, repair and 50 Hrs.
maintain audio/video
products and systems

Consumer Date Developed: Document No.


Electronic
July 8,2014 Issued by:
Page 115
QUALIFICATION: Consumer Electronic Serving NC II
Servicing NC-II Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Trainee’s Training Mode of Staff Facilities/Tools and Venue


Training Activity/Task Training Equipment
Requirements

Prepare unit, Complete check-up Discussion Trainer Long-nosed pliers Workplace


tools, equipment of electronically- Diagonal cutters Area
controlled Demonstration
and workplace for Standard screwdrivers
domestic Soldering iron
maintenance/repa appliances is Self-paced
ir Desoldering iron, 30W
conducted and method
defects are Oscilloscope
identified, verified Function generator
and documented Electronically controlled
against customer unit(s)/appliance(s) and
description. accessories
Repair/maintenance Audio unit(s) and
history is verified in
accessories
line with the
company Video unit(s) and
procedures. accessories

Cleaning brush
Lead free solder
Resin core solder
Wire stranded, #22,
different colors)

Supervise Work-Based Learning


Supervise Work-Based Learning
Date Developed: Document No.
Consumer Electronic Servicing July 8,2014
Issued by:
NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
TRAINING PLAN
Supervise Work-Based Learning

Trainee’s Training Activity/Task Mode of Staff Facilities/Tools and Venue


Trainee’s Training Mode of Staff Facilities/Tools and Venue
Training Training Equipment
Training Activity/Task Training Equipment
Requirements
Requirements

Diagnose faults of Systematic


Identify andpre-testing
explain Discussion Trainer Screwdriver, assorted, Workplace
Workplace
Maintain/Repair
electronically- procedure is
or interpret theobserved Phillips, slotted Area
Area
appliances Demonstration
controlled in accordance
principles of with Wire Wrenches,
Silicon grease
domestic manufacturer’s
operation of assorted
Resistors (different
OJT
appliances instructions.
electronic symbols Allen
values)
key wrench
System
and blockdefect/Fault
sections Self-paced Utility
Capacitors
knife,(different
stripper
symptoms
of schematic are identifiedmethod Test
values)
jig
using
diagramappropriate tools Transformer
Cell phone unit(s) and
and
Applyequipment
symptoms and in Learning materials
accessories
Books and references
accordance
diagnosis and safety
with
ESD free work
Technical bench
manuals
procedures
systematic pre-
with mirror Back-to-
Test instruments
testing procedures
back/ one sided
required for the
Troubleshoot, job are
repair
High grade magnifying
used in accordance
and maintain with
glass with lamp
user manuals
electronically
TV pattern generator
controlled domestic
High voltage probe
appliances

Date Developed: Document No.


Consumer Electronic Servicing July 8,2014
Issued by:
NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Trainee’s Training Mode of Staff Facilities/Tools and


Training Activity/Task Training Equipment
Requirements
Reassemble and Repaired units are Discussion Trainer
test repaired reassembled
Demonstration
appliance according to
procedures
OJT
Reassembled units
are subjected to final Self-paced
testing and cleaning method
in conformity with
manufacturer’s
specifications
Service completion
procedures and
documentations are
complied with based
on manual.

Supervise Work-Based Learning

Supervise Work-Based Learning Trainee’s No.0001-


2014

Technical Education and Skills Develo


pment Authority
NAME: Banzon, Burner J.
___ St. John Bosco Faith Training C
enter. Inc___ QUALIFICATION: Consumer Electronic Servic

Date Developed: Document No.


Consumer Electronic Servicing July 8,2014
Issued by:
NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
ing NC II_

TRAINEE’S RECORD BO TRAINING DURATION: ____Jan 24, 2015


OK ______

TRAINER: _Mr. Juanito P. Banzon_____

___________

I.D.
taken up in the school and with the guidance o
f the instructor. The
instructor will likewise indicate his/her remarks
Instructions:
on the “Instructors
This Trainees’ Record Book (TRB) is inten Remarks” column regarding the outcome of th
ded to serve as e task accomplished
record of all accomplishment/task/activities by the trainees. Be sure that the trainee will pe
while undergoing rsonally accomplish
training in the industry. It will eventually becom the task and confirmed by the instructor.
e evidence that can
be submitted for portfolio assessment and for w It is of great importance that the conte
nt should be written
hatever purpose it
legibly on ink. Avoid any corrections or erasure
will serve you. It is therefore important that all it
s and maintain the
s contents are
cleanliness of this record.
viably entered by both the trainees and instructo
r. This will be collected by your trainer an
d submit the same to
The Trainees’ Record Book contains all th
the Vocational Instruction Supervisor (VIS) an
e required
d shall form part of
competencies in your chosen qualification. All yo
the permanent trainee’s document on file.
u have to do is to
fill in the column “Task Required” and “Date Acc
omplished” with all
the activities in accordance with the training pro T
gram and to be HANK YOU.

Supervise Work-Based Learning


NOTES: ________________________________
____________________

_____________________________________

Date Developed: Document No.


Consumer Electronic Servicing July 8,2014
Issued by:
NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

_______________

_____________________________________
_______________

_____________________________________
_______________

_____________________________________
_______________

_____________________________________
_______________
________________________________________ ____________________________________
____________ ________________

________________________________________ ____________________________________
________________
____________
____________________________________
________________________________________ ________________

____________ ____________________________________
________________
Supervise Work-Based Learning
Unit of Competency: 1 Prepare unit, tools, equi Unit of Competency: 2 Diagnose faults of elect
pment and workplace for ronically-controlled

Learning Task/ActivityLearning Date Task/Activity


Instructors Date Instructors
Outcome RequiredOutcome Accomplished Required
Remarks Accomplished Remarks

Complete check-up Systematic pre-


of electronically- testing
controlled procedure is
domestic
observed in
appliances is
accordance with
conducted and
defects are manufacturer’s
identified, verified instructions.
and documented System
against customer defect/Fault
description. symptoms are
Repair/maintenance
identified using
history is verified in
line with the appropriate tools
company and equipment
procedures. and in accordance
p. with safety
maintenance/repair
domestic appliances.
NC Level II
NC Level II

Date Developed: Document No.


Consumer Electronic Servicing July 8,2014
Issued by:
NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
__________________ _________________ ____
______________
___________________
Trainee’s Signature Trai
Trainee’s Signature ner’s Signature

Trainer’s Signature
Supervise Work-Based Learning
Unit of Competency: 4. Reassemble and test r
Unit of Competency: 3. Maint Learning Outcome Task/Activity Date Instructors
Required Accomplish Remarks
Learning Outcome Task/Activity Date Instructors ed
Required Accomplished Remarks
Repaired units are
Personal protective reassembled
equipment are used in according to
accordance with procedures
Occupational Health Reassembled units
and Safety practices. are subjected to
final testing and
Electro-static
cleaning in
discharge (ESD) conformity with
protection procedure manufacturer’s
is followed in specifications
accordance with
current industry e
standards. paired appliance
NC Level II

ain/Repair appliances

NC Level II

Date Developed: Document No.


Consumer Electronic Servicing July 8,2014
Issued by:
NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

___________
__________
___________
_________
Nominal
Qualification : CES NC II : Trainee’s Sig
Duration
nature
Trainer’s
Signature
_________________ __________________

Training Training Date Date Train


Units of Competency Rating
Activity Duration Started Finished In

Assemble and Disassemble 7.5 hrs 6-9-14 6-11-14 Competent


Consumer Electronic
Products and Systems

Maintain and Repair Audio- 7.5 hrs 6-14-14 6-15-14 Competent


Video Products and Systems

Maintain and Repair


Electronically-Controlled
Domestic Appliances

Service and Repair Cellular 7.5 hrs 6-15-14 6-16-14 Competent


Phones

Total

Trainee’s Signature Trainer’s Signature

Supervise Work-Based Learning

Date Developed: Document No.


Consumer Electronic Servicing July 8,2014
Issued by:
NC-II
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
TRAINEE’S PROGRESS SHEET

Name : Banzon, Burner J. Trainer : Juanito P. Banzon


TRAINER/ Poor/ Fair/ Good Very Outstandin
/Adequat Good/Very g
INSTRUCTORS Unsatisfactor Satisfacto
e satisfactory
y ry
Name of Trainer: 4

3
1 2 5
_________________
__________
utmost confidentiality

1. Orients trainees
about CBT, the use
of CBLM and the
evaluation system
2. Exhibits clearly the
unit of
competencies to be
attained at the
start of every
module
3. Motivates and
elicits active
participation from
the students or
trainees
4. Keeps records of
evidence/s of
competency
attainment of each
student /trainee
5. Instills value of
safety and
orderliness in the
classrooms and
workshops
6. Instills the value of
teamwork and
positive work
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 125
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

Name: ______________________________ Date: ___________________

Qualification: _CES NC II

TRAINING SESSION EVALUATION FORM


This post-training evaluation instrument is intended to measure how satisfactory your
trainer prepared and facilitated your training . Please give your honest rating by
checking on the corresponding cell of your response. Your answers will be treated with

values
7. Instills good
grooming and
hygiene
8. Instills value of
time
9. Quality of voice
while teaching
10. Clarity of language
/dialect used in
teaching
11. Provides extra
attention to
trainees and
students with
specific learning
needs
12. Attends classes
regularly and
promptly
13. Shows energy and
enthusiasm while
teaching
14. Maximizes use of
training supplies
and materials
15. Dresses
appropriately
16. Shows empathy

17. Demonstrates self-


control
PREPARATION Poor/ Fair/ Good Very Outstandin
/Adequat Good/Very g
Unsatisfactor Satisfacto
e satisfactory
y ry
4

3
1 2 5

1. Workshop layout
conforms with the
components of a
CBT workshop.
2. Number of CBLM is
sufficient
3. Objectives of every
training session is
well explained
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Developed by: Page 126
Juanito P.Banzon SJBFTC
Revision # 01

Conduct Competency Assessment


2. CBLM are
logically
organized and
presented
3. Information
Sheet are
comprehensive in
providing the
required
knowledge
4. Examples,
illustrations and
demonstrations
help you learn
PROGRAM Poor/ Fair/ Good Very Outstandin
DESIGN AND /Adequate Good/Very g
DELIVERY Unsatisfactor Satisfacto
satisfactor
y ry y
3 4

1 2 5

5. Practice
exercises like
Task/Job Sheets
are sufficient to
learn required
skills
6. Valuable
knowledge are
learned through
the contents of
the course
4. Expected
activities/outputs
are clarified
PROGRAM Poor/ Fair/ Good Very Outstandin
DESIGN AND /Adequat Good/Very g
DELIVERY Unsatisfactor Satisfacto
e satisfactory
y ry
4

3
1 2 5

1. Course contents
are sufficient to
attain objectives
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Developed by: Page 127
Juanito P.Banzon SJBFTC
Revision # 01

Conduct Competency Assessment


Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 128
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

7. Training
Methodologies
are effective
8. Assessments
Methods and
evaluation
system, are
suitable for the
trainees and the
competencies
9. Recording of
achievements
and
competencies
acquired is
prompt and
comprehensive
10. Feedback about
the performance
of learners are
given
immediately

TRAINING Poor/ Fair/ Good Very Outstandin


FACILITIES / /Adequate Good/Very g
RESOURCES Unsatisfactor Satisfacto satisfactor
y ry y

3 4

1 2 5

1. Training
Resources are
adequate2.
Training Venue is
conducive and
providing
appropriate
2. Training Venue
is
conducive and
appropriate
3. Equipment,
Supplies and
Materials are
sufficient
4. Equipment,
supplies and
Materials are
suitable and
appropriate
5. Promptness in

supplies and
Materials
SUPPORT AND Poor/ Fair/ Good Very Outstandin
STAFF /Adequate Good/Very g
Unsatisfactor Satisfacto
satisfactor
y ry y
3 4

1 2 5

1. Support Staff
are
accommodating
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 129
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

COMMENTS /SUGGESTIONS:

_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
____

The Supervised Industry Training or On the Job Training Evaluation Form below is
an evaluation form to evaluate the implementation of SIT /OJT. It is recommended that
this evaluation form be used and improved so that appropriate areas to be evaluated are
covered.
Item No. Question Ratings
INSTITUTIONAL EVALUATION 1 2 3 4 5 NA

Has _________ conducted an orientation about


1 the SIT/OJT program, the requirements and
preparations needed and its expectations?

Has _________ the provided the necessary


2 assistance such as referrals or recommendations
in finding the company for your OJT?

Has __________ showed coordination with the


3 Industry partner in the design and supervision of
your SIT/OJT?

4 Has your in-school training adequate to


undertake Industry partner assignment and its
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 130
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

SUPERVISED INDUSTRY TRAINING OR ON THE JOB TRAINING EVALUATION


FORM

Dear Trainees:

The following questionnaire is designed to evaluate the effectiveness of the Supervised


Industry Training (SIT) or On the Job Training (OJT) you had with the Industry Partners
of HRB-Phil. Training Center, Inc. Please check ( √ ) the appropriate box corresponding
to your rating for each question asked. The results of this evaluation shall serve as a
basis for improving the design and management of the SIT/OJT to maximize the benefits
of the said Program. Thank you for your cooperation.

Legend:

5 – Outstanding

4 – Very Good/ Very Satisfactory

3 – Good/Adequate

2 – Fair/ Satisfactory

1 – Poor/Unsatisfactory
NA – not applicable
challenges?

Has __________ monitored your progress in the


5
Industry?

Has the supervision been effective in achieving


6 your OJT objectives and providing feedbacks
when necessary?

Did __________conduct assessment of your


7
SIT/OJT program upon completion?

Were you provided with the results of the


8 Industry and __________)assessment of your
OJT?

Comments/Suggestions

Item No. Question Ratings

INDUSTRY PARTNER EVALUATION 1 2 3 4 5 NA

Was the Industry partner appropriate for your


1
type of training required and/or desired?

Has the industry partner designed the training to


2
meet your objectives and expectations?

Has the industry partner showed coordination


3 with ________ in the design and supervision of
the SIT/OJT?

Has the Industry Partner and its staff welcomed


4 you and treated you with respect and
understanding?

Has the industry partner facilitated the training,


including the provision of the necessary
5
resources such as facilities and equipment
needed to achieve your OJT objectives?/

Has the Industry Partner assigned a supervisor


6
to oversee your work or training?

Was the supervisor effective in supervising you


7 through regular meetings, consultations and
advise?

Date Developed: Document No.


Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Developed by: Page 131
Juanito P.Banzon SJBFTC
Revision # 01

Conduct Competency Assessment


Has the training provided you with the necessary
8 technical and administrative exposure of real
world problems and practices?

Has the training program allowed you to develop


9 self-confidence, self motivation and positive
attitude towards work?

Has the experience improved your personal skills


10
and human relations?

During the Are


session, did I? with your training in the
you satisfied Yes No
11
Industry?
1. Establish an atmosphere of trust?
Comments/Suggestions:
2. Encourage participation of the trainees?
Signature: ________________________
3. Assist the trainees when they needed
assistance?
4. Consider the feedback of trainees?
Date Developed: Document No.
5. Remain aware of non verbal
Consumer communication?
Electronic July 8,2014 Issued by:
Servicing NC-II Page 132
6. Praise effort?
Developed by: SJBFTC
Juanito P.Banzon
7. Summarize key points?
Revision # 01

8. Competency
Conduct Vary activities and tasks to aid attainment of
Assessment
competency?
9. Provide opportunities for practice?

10. Achieve the learning objectives?


Printed Name: _____________________
Qualification: _____________________
Host Industry Partner: _________________________
Supervisor: ___________________________________
Period of Training: _____________________________
Instructor: Juanito P. Banzon
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 133
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment


Self- Evaluation

The trainer shall design a self-evaluation questionnaire that he/she shall


answer after the conduct of the training. This shall serve as a checklist of what
he/she must do. A short sample is given below.

Sample questions that the trainer could answer:

1. Were there any parts of the session which did not run as expected? Why?
2. Did any unexpected problem arise? Did I deal with them correctly?
3. Were the session outcomes achieved? If not, why?
4. Should anything be changed for the next training sessions?
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 134
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment


Module 4

Conduct Competency
Assessment
Name of Competency Assessment
Center:

Date of Assessment:

No. CANDIDATE’S NAME SIGNATURE RESULT

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Assessor:

_____________________________ Tesda Representative:


Signature over Printed Name
_________________________

Accreditation Number: Signature over Printed Name


Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 135
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment


Title of Qualification

Technical Education and Skills Development Authority

ASSESSMENT AND CERTIFICATION PROGRAM

ATTENDANCE SHEET

ThirdpartyReport
Consumer Electronic Servicing NC II

Demonstration&
Observation&
Questioning

Questioning
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:

Portfolio

Written
Servicing NC-II Page 136
Developed by: SJBFTC
Juanito P.Banzon
/ Revision # 01
line with
Conduct the company
Competency requirements.
Assessment

Evidence Plan
Qualification Consumer electronics Servicing NCII

Unit of MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED


competency: DOMESTIC APPLIANCES

Ways in which evidence will be collected:


[tick the column]

The evidence must show that the trainee…


Set/Prepared workplace for repair job in / /

Prepared necessary tools, test instruments with job requirements


and personal protective equipment in line
Observed systematic pre-testing
/ / /
procedures in accordance with
manufacturer’s
Subjected instructions
reassembled units to final testing
andIdentified
cleaning insystem defects/fault
conformity symptoms
with manufacturer’s / /
/ /
using appropriate tools and equipment
specifications
and in accordance
Set/Prepared with for
workplace safety procedures
repair job in / /
Explained
line identified
with the companydefects and faults to
requirements. / /
the responsible
Prepared person
necessary and
tools, customer
test in
instruments
accordance with enterprise or company / /
and personal protective equipment in line
policy and procedures
with job requirements
Replaced defective parts/components with / /
identical or recommended appropriate
equivalent ratings
Performed control setting/adjustments in
/ / / /
conformity with service manual
specifications

/ /
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 137
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment


CAN I?... YES NO

BASIC COMPETENCIES

1.Participate in Workplace Communication


1.1.Access specific and relevant information from
appropriate sources
1.2.Use effective questioning, active listening and
speaking skills to gather and convey information
1.3.Use appropriate form and lines of communication
1.4.Conduct meeting according to established
purpose and protocols
1.5.Use appropriate forms in recording and
transmitting information
1.6.Complete reports according to organizational
guidelines and requirements
2.Work in a Team Environment
2.1.Identify the role and objective of the team and
individual members
2.2.Specify reporting relationships within and outside
the team
2.3.Use appropriate forms of communication and
interaction with team members
2.4.Observe protocols in reporting
2.5.Contribute to the development of the team
work plans and activities
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 138
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

SELF-ASSESSMENT CHECKLIST

Instruction:

This Self-Check Instrument will give trainer data or information which is


essential in planning training sessions. Please check the appropriate box of your
answer.
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 139
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

3.Practice Career Professionalism


3.1. Identify growth areas and prepare a work
plan towards improving oneself
3.2.Identify inter and intra personal relationships
3.33.3Prioritize
Use appropriate hand
goals tools and
according totest equipment
personal, teamin and
organizational goals and objectives
3.4.Identify training and career opportunities
4. Practice Occupational Health and Safety Procedure s.
4.1. Explain safety regulations according to
organizational procedures.
4.2. Identify possible work hazards and explain
contingency measures in case of workplace
accidents.
4.3. Determine effects of hazards and risks and explain
how to control them
COMMON COMPETENCIES

1.Apply Quality Standards


1.1 Check materials and replace faulty ones in
accordance with workplace standards and requirements
1.2.Carry out work assignments in accordance with
standard operating procedures
1.3.Check completed work against standards and
specifications
1.4.Document and prepare a report on deviations from
specific quality standards
2.Perform Computer Operation
2.1 Plan and prepare for task to be undertaken
2.2 Input data into computer
2.3 Access information using computer
2.4 Produce output/data using computer system
2.5 Use basic functions of a web browser to locate
information. Maintain computer equipment and
system
3.Use Hand Tools
3.1 Identify tasks to be undertaken and the appropriate
tools to perform the task
3.2 Prepare and check the required hand tools and use
them properly

Date Developed: Document No.


Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 140
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

accordance with safety rules and procedure

3.4 Perform basic maintenance procedures on hand tools


diagrams and parts list
and test equipment
4.Perform Mensuration and Calculation

4.1 Identify tasks to be performed and the appropriate


measuring instruments required
4.2 Perform measurement and calculation tasks according
to specifications and requirements

4.3 Perform basic maintenance tasks on measuring


instruments according to established rules and
procedure

5. Prepare and Interpret Technical Drawings


5.1 Identify and select the appropriate technical drawing
required
5.2 Identify symbols and Interpret the technical drawing
properly
5.3 Check and validate drawing requirements and
prepare/make changes on electrical/electronic
schematics and drawings
5.4 Explain how to record and store technical drawings,
equipment and instruments properly
6.Terminate and Connect Electrical wiring and Electronic Circuit
6.1 Plan and prepare for termination/connection of
electrical wiring/electronic circuits
6.2 Terminate/connect electrical wiring/electronic circuits

6.3 test termination/ connection of electrical wiring


/circuit connections
CORE COMPETENCIES

1. Assemble/ Disassemble Consumer Electronics Products and Systems.


1.1 Enumerate, explain and apply OHS policies and
procedures in assembling and disassembling
consumer electronics products and systems
1.2 Identify and explain the uses/functions of different
types of tools, equipment and testing instruments

1.3 Identify electronic symbols and interpret schematic

1.4 Apply proper soldering and desoldering techniques

1.5 Apply wiring and cabling techniques


1.6 Apply assembling and disassembling techniques
Perform systematic inspection and apply specific
testing procedures

2.Maintain and Repair Audio/ Video Products and Systems


2.1Enumerate, explain and apply OHS policies and
procedures in maintaining and repairing audio/video
products and systems
2.2Identify and explain the uses/functions of different
types of tools and testing instruments for maintaining
and repairing audio/video products and systems

2.3Explain block diagrams and principles of operations of


audio/video products and systems
2.4Interpret schematic diagrams and identify, explain uses
and functions of electronic symbols
2.5Apply systematic troubleshooting, maintenance and
repair techniques to audio/video products and systems
using appropriate tools and equipment
2.6Apply reassembly and testing techniques to
audio/video products with proper documentation

3.Maintain and Repair Electronically- Controlled Domestic Appliances


3.1Enumerate, explain and apply OHS policies and
procedures in maintaining and repairing electronically-
controlled domestic appliances
3.2Identify and explain the uses/functions of different
types of tools and testing instruments for maintaining
and repairing electronically- controlled domestic
appliances
3.3Explain block diagrams and principles of operations of
electronically- controlled domestic appliances

3.4Interpret schematic diagrams and identify, explain uses


and functions of electronic symbols
3.5Apply systematic troubleshooting, maintenance and
repair techniques to electronically-controlled domestic
appliances using appropriate tools and equipment

Date Developed: Document No.


Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 141
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment


3.6Apply reassembly and testing techniques to
electronically- controlled domestic appliances with
proper documentation
4.Maintain and Repair Cellular Phones
4.1Enumerate, explain and apply OHS policies and
procedures in maintaining and repairing cellular
phones
4.2Identify and explain the uses/functions of different
types of tools and testing instruments for maintaining
and repairing cellular phones
4.3Explain block diagrams and principles of operations of
cellular phones
4.4Interpret schematic diagrams and identify, explain uses
and functions of electronic symbols
4.5Apply systematic troubleshooting, maintenance and
repair techniques to cellular phones using appropriate
tools and equipment
4.6Apply reassembly and testing techniques to cellular
phones with proper documentation
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 142
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

Trainee’s ___________________________ Date: _______________


Signature:
Facilitator’s ___________________________ Date: _______________
Signature:
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 143
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

SAMPLE WRITTEN TEST


TRUE OR FALSE. Read the statements carefully. Write True if the
sentence is correct and False if it is misleading.
6. Water pressure increases at the bottom of the tub?
7. The solenoid is a valve?
8. The fill cycle raise the lid of the washer?
9. Washer is a late-model digital machine with a fill thermistor?
10. The rotary motion of the motor to the back-and-forth motion
of the agitator?

Enumeration

6-15 Give the PROBLEMS COMMON


TO ALL WASHER BRANDS
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 144
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Conduct Competency Assessment

ANSWER KEY

True or False

11. True
12. True
13. False
14. True
15. True

Enumeration

6-10. PROBLEMS COMMON

Washing machine designs vary widely, but there are some things
that all washers have in common. For example,

6. All washers have an electric motor.

7. All washers have both spin and agitate cycles. And since both cycles are
driven by the same electric motor,

8. All washers have some sort of mechanism to change between the two.

9. All washers must also have a way of filling

10. The tub with wash water and a way of draining out used wash water. And
incidental to this, all washers must have a way of controlling water level in the
tub, to prevent spillage by overfill or by centrifugal force during the spin cycle.
Questions to probe the candidate’s underpinning Satisfactory
knowledge TOOL
QUESTIONING response
Extension/Reflection Questions Yes No
1. Why do we need 5s and OHS?  
2. What is safety in work place?  
3. Why do we need to follow steps in a procedure?  
4. What is the importance of preparing all tools on practical
area?  
Safety Questions
5. What is the importance of explaining the operations of  
domestic appliance?
6. Why do you need to identify part of domestic appliance?  
7. How would you identify the importance of marks on the  
part on domestic appliance?
8. What are step by step in trouble shooting?  
Contingency Questions
9. What is part of domestic appliance in trouble shooting?  
10. What are basic tools for maintain/repair?  
11. How will you handle if the person has electrocuted?  
12. How would you provide electrocuted person a first aid?  
Job Role/Environment Questions  
13. How did you check the malfunction of the equipment  
14. Why do you need to clean first practical area?  
15. Why do you need to observe proper hand tools all the  
time?
16. Why should you follow certain procedure or steps?  
Rules and Regulations  
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
17. What is the standard procedure in explaining the use of a  
domestic appliance?
18. Explain the maintain and repair domestic understanding  
19. How is the implementation of procedures of the executive  
troubleshooting done?
20. Why do we need to follow OHS operations?  
The candidate’s underpinning  Satisfactory  Not
knowledge was: Satisfactory
Candidate’s Name: Assessor’s Name:
Signature: Signature:
Date: Date:
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

QUESTIONS Satisfactory
Responses

Yes No

Set/Prepared workplace for repair job in line with


the company requirements.
Prepared necessary tools, test instruments and
personal protective equipment in line with job
requirements
Observed systematic pre-testing procedures in
accordance with manufacturer’s instructions
Identified system defects/fault symptoms using
appropriate tools and equipment and in accordance
with safety procedures
Explained identified defects and faults to the
responsible person and customer in accordance
with enterprise or company policy and procedures
Replaced defective parts/components with identical
or recommended appropriate equivalent ratings
Performed control setting/adjustments in
conformity with service manual specifications
Subjected reassembled units to final testing and
cleaningQUESTIONS
in conformityABOUT
with manufacturer’s
THE TRAINEE’S DEMONSTRATION OF TASKS
specifications
Set/Prepared workplace for repair job in line with
the company requirements.
The Trainee’s underpinning knowledge about the demonstration of tasks
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Name:
CRITERIA YES NO
Did you….
Qualification: Consumer electronics Servicing NCII
1. Give information about the
Unit of Competency: Maintain and Repair Electronically- Controlled
machine/equipment.
Domestic Appliance
2. Give information about the washing machine.

3. Demonstrate how to repair a washing machine.


Date Developed:
4. Demonstrate how diagnose a problem of a Document No.
Consumer Electronic July 8,2014 Issued by:
washing machine.
Servicing NC-II Page 148
5. Demonstrate how reassemble and testby:
Developed repaired SJBFTC
appliance. Juanito P.Banzon
Revision # 01

was:

Satisfactory Not Satisfactory

Feedback to the Trainee:

Overall Performance:

Satisfactory Not Satisfactory

Trainee Signature: Date:

Trainer Signature: Date:


Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Developed by: Page 149
Juanito P.Banzon SJBFTC
Revision # 01

PERFORMANCE CRITERIA CHECKLIST 1

Job Sheet 1

Trainee’s Name: _______________________ Date:


__________________
A. Demonstration / Observation with
4.Service and Repair Cellular
Oral Questioning

Phones
B. Written Test

Candidate Name:

Assessor Name:

Title of Qualification/ Cluster of


Consumer
Note: Satisfactory Performance shall only Electronics
be given to candidate Servicing
who demonstrated NC IIall the competencies identified
successfully
Units of Competency
in the above-named Qualification/Cluster of Units of Competency.

Name of Candidate: DateofIssued:


Date
 For submission
Assessment enter:
of
Name of AssessmentCenter:
 For issuance of NC/COC Assessment:
Date :
For re-assessment (pls. specify)
Additional
(Indicate title/s of COC, if Full Qualification is not
Assessment
The Results:
performance of the candidate in  the
Competent
following unit(s) of competency and documents  Not Yet Competent
met)
Recommendation
corresponding assessment methods
Specify:________ Satisfactory Not Satisfactory
 For issuance of NC/COC ______________________
____________________________________
___
Unit of (Indicate
Competency title/s of COC, if Full Qualification is not
Assessment Method
 For re-assessment
met)

1. Assemble and Disassemble A. Demonstration / Observation with


 For submission of ______________________
(pls. specify)
____________________________________
____________________________________ ______________
Recommendation: Oral Questioning
Additional documents
_
Consumer Electronic ____________________
Specify:_______________
B. Written Test
Products
Did the candidateand Systems
overall performance meet the required evidences/standards?
____________________________________
__________________
__ _______________  Yes  No

A. Demonstration / Observation with


2.Maintain
OVERALL and Repair
EVALUATION Audio-Video
 Competent  Not Yet Competent
Oral Questioning

Products
Assessed by:and Systems
_______________________ Attested by: ____________________
B. Written Test

General Comments [Strengths/Improvements needed]


Name and Signature Name and Signature
3. Maintain and Repair
A. Demonstration / Observation with
Candidate
Date: signature: Date: Date:
Electronically-Controlled Oral Questioning

Assessor signature: B. Written Test Date:


Domestic Appliances

Date
Date Developed:
Developed: Document
Document No.
No.
Consumer
Consumer Electronic
Electronic July
July8,2014
8,2014 Issued
Issued by:
by:
Servicing
Servicing NC-II
NC-II Page
Page 150
151
152
Developed
Developed by:
by: SJBFTC
SJBFTC
Juanito
JuanitoP.Banzon
P.Banzon
Revision
Revision ## 01
01
Assessment Center
Date:
Manager signature

CANDIDATE’S COPY (Please present this form when you claim your NC/COC)

COMPETENCY ASSESSMENT RESULTS SUMMARY


Date Developed: Document No.
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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Module 5

Maintain Training Facilities


Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 154
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
SJBFTC WORKSHOP LAY OUT
Equipment Type Washing machine

Equipment Code CES-CE-S801

Location Consumer Electronics Servicing Laboratory

Operation Procedure
1. Prepare Separate clothes. You've heard stories about that red sock being mixed in
with that white shirt, and you wouldn't want that to be you, so separate lights from
darks. If a shirt is light, but has darker designs on it, you should probably just keep
it with the lights. The same goes for dark clothes with light design
Operational Procedure
2. Check the tags. Some clothes are made of thin fabrics or have delicate patterns
woven into them; these clothes should not be washed in the washing machine. Most
clothes are OK to machine wash, but if you are unsure, check the tag to see if it says
"hand wash only" or "dry clean only" and set these clothes aside.
3. Set the water temperature. If you are washing cotton or very dirty clothes, you
might want to use hot or warm water. If you are washing things like silk, then you
should keep the water temperature lukewarm to cool.
4. Set the time. A lot of washing machines do this automatically, but you may have to
do it by hand. You should set the time for about an hour to an hour and a half,
depending on how dirty the clothes you are washing are.
5. Add the clothes This is pretty simple–just dump your clothes in, but be
careful not to add in any of those other clothes you separated earlier
Schedule for the Month of
6. Pour in detergent. This is important, if you do this step wrong, you could ruin your
Responsible _________________
clothes. You need to know if your washing machine uses high efficiency detergent,
ACTIVITIES
which is liquid, or normal detergent, which isWeekly
Daily Every a powder.Every
Use theMonthly Remarks
right kind of
detergent andPerson
th
otherThis is usually 15
pour it into the right spot. either right on top of the
clothes, or in a small hole on the top Day Day
of your washing machines. The amount of
Clean detergent
tools needed varies by brand of detergent and
Maintenance X type of washer, so check the
back of the detergent box and also look for any labels on your washing machine.
and
7. Turn on your washer. Ah, sweet success, now all you have to do is hit that on
equipment
button and you're ready to go.
Clean Floors Trainees X Date Developed: Document No.
Clean Walls Consumer
Maintenance Electronic July 8,2014 X by:
Issued
& Window Servicing NC-II Page 155
Developed by: SJBFTC
Clean Ceiling Maintenance X
Juanito P.Banzon
Clean long Maintenance X # 01
Revision
table
Clean Maintenance X
Comfort
Room
Dispose Maintenance X
waste

JUANITO P. BANZON

Signature over Printed Name Date:


Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 156
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Unit of Competency: MAINTAIN TRAINING FACILITIES

Consumer Electronics Servicing Schedule

Qualification : Consumer Electronic Station Room


Servicing NC II Laboratory

Area / : Practical Room Tools /


Section Laboratory Eqpt.

In - Charge : Services
WORKSHOP CONSUMER ELECTRONICS SERVICING SCHEDULE
DAILY TASK YES NO
Dispose segregated waste; clean garbage cans
Sweep floors; if wet, wipe dry
Wipe and clean whiteboards
Clean and arrange working tables
Clean and check mounting of machines/equipment
Before leaving, collect stubs and other welding wastes.
WEEKLY TASK YES NO
Clean posters, visual aids and update accomplishment/Progress
Charts
Clean bulbs/lamps/ceilings/walls
Clean/Wash of windows/glasses/mirrors
Clean and check tools, machines, supplies, materials
Sanitize garbage receptacles
Empty water collector; clean body of Water Dispenser
MONTHLY TASK YES NO
Conduct inventory
Clean and arrange tool room
Inspect electrical system; clean cables, wires
Clean instructional materials & modules; arrange and put in order
Inspect and clean air-conditioning equipment filter; clean body
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 157
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
EQUIPMENT MAINTENANCE SCHEDULE

EQUIPMENT TYPE Washing machine

EQUIPMENT CODE CES-CE-S801

LOCATION Consumer Electronics Servicing Laboratory

Schedule for the Month of July

ACTIVITIES MANPOWER Daily Every Weekly Every Monthly Remarks


Other 15th
Day Day

1. Checking In-charge X Activity is


of the parts done
of cart, like before
bumper, and after
wheels, etc using the
equipment

2. Checking In-charge X Activity is


of any done
physical before
damage and after
using the
equipment

3. Repairing In-charge X Activity is


damage done
parts before
and after
using the
equipment

Date Developed: Document No.


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Developed by: SJBFTC
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Revision # 01
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Consumer Electronics Servicing INSPECTION CHECKLIST

Section/Area Consumer Electronics Servicing LABORATORY


In-Charge

YES NO INSPECTION ITEMS

/ 1. Are the walls, ceiling, floors and other fixtures well-cleaned


and in order?

/ 2. Are all furniture free from dust and in order?

/ 3. Is the equipment arranged properly for the purpose of


learning and skills development, safety and maintenance?

/ 4. Is the equipment well-cleaned and in order?

/ 5. Are learning areas properly lighted and well ventilated?

/ 6. Are the chairs and tables arranged properly?

/ 7. Are comfort room cleaned and with enough supply of


water?

/ 8. Are waste properly disposed?

/ 9. Are the beddings/curtains clean?

Inspected by: Date:


MAINTENANCE INSPECTION CHECKLIST
Equipment Type : Washing Machine
Property Code/Number : CES-CE-S801
Location : Consumer Electronics Servicing Laboratory
Person-In-Charge :
Inspected by :
Date of Inspection :
YES NO INSPECTION ITEMS

/ 1. Is the Washing Machine free from dust?

/ 2. Is the Washing Machine in good condition?

/ 3. Is the Washing Machine arranged for safety and ease


for maintenance?
/ 4. Are the parts in good condition?

Date Developed: Document No.


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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

DANGER/CAUTION TAG-OUT INDEX AND RECORD AUDITS

LOG DATE TYPE DESCRIPTION DATE

SERIAL ISSUED (Danger/Caution) (System Components, COMPLETED


Test reference ,etc.

01 Danger Open Electrical Wiring

02 Caution Overheating Surface

Date Developed: Document No.


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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Prepared by: Approved:
TAG-OUT BILL

JUANITO P. BANZON ___________________


Trainer Supervisor
Unit No. Description:

02 Repair of Washing Machine


Date Reported:

Observation: Repair washing machine problem July 08, 2014


Reported by:

Juanito P. Banzon
Activity: Replacement of replace damage part Date completed:

July 15, 2014


Sign:
Spare parts used: New Parts of washing machine

Date Developed: Document No.


Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 162
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

WORK REQUEST
NATURE OF
FACILITY TYPE RECOMMENDATION
BREAKDOWN
Washing machine Repair washing problem For replacement new
washing machine parts

Date Developed: Document No.


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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

BREAKDOWN / REPAIR REPORT


FACILITY TYPE PART ID RECOMMENDATION
Area / : Consumer Electronics Laboratory
Section

Washing machine Repair washing For replacement new


Area / :
problem washing machine parts
Section

Reported by: Date

JUANITO P.BANZON
Signature Over Printed
Name
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
Servicing NC-II Page 164
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Area / SALVAGE REPORT
Section
: Consumer Electronics Servicing
Area / Laboratory
Section
:

Reported by: Date

JUANITO P.BANZON
Signature Over Printed
Name
Eqpt. PO Drawing
No. Location Qty Title Description
No. No. Ref.
1 CES101 CES 2 Power Metal cases 0080- 01 2012
01 Supply material REG

2 CES102 CES 2 Washing Standard Size 0081- 01 2013


Machine REG
03

3 CES103 CES 1 Rice With 0082- 01 2014


04 cooker peripherals REG

Date Developed: Document No.


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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
EQUIPMENT RECORD W/ CODE AND DRAWING
FACILITY TYPE INCIDENT ACTION TAKEN PROGRESS/
REMARKS
INSPECTION REPORT

Washing machine Repair washing For replacement Replace


problem new washing
machine parts
Handle leak Report to Replace / Repair
parts of washing maintenance
machine
Date Developed: Document No.
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Servicing NC-II Page 166
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Reported by:

JUANITO P. BANZON
Date Developed: Document No.
Consumer Electronic Issued by:
Servicing NC-II Page 167
Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Module 6

Utilize Electronic Media in


Facilitating Training
Date Developed: Document No.
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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01
Date Developed: Document No.
Consumer Electronic July 8,2014 Issued by:
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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

Date Developed: Document No.


Consumer Electronic July 8,2014 Issued by:
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Developed by: SJBFTC
Juanito P.Banzon
Revision # 01

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