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INTRO

Hi everyone! My name is Crystal Sarrazin and I have been tasked with


formulating and implementing an organizational assessment. Some of you I have met,
and some of you I have not, but I promise I am working my way around to introduce
myself and get to know y’all better.

MAIN ELEMENTS
The purpose of an organizational assessment is to analyze our enabling
environment, from internal factors like Organizational performance, Organizational
capacity, Organizational motivation as well as the external environment. For this
assessment, I have chosen the Shingo Prize method, which contains four dimensions
used to analyze the behaviors and culture of this organization; which are Cultural
Enablers, Continuous Process Improvement, Enterprise Alignment, and finally our
Results.

IMPORTANCE

Before I dive into the assessment itself, I wanted to share why all of this is
important in the first place. Doing assessments like these are critical to the health of
ours or any organization, because it is like a snapshot of how we are doing at the
moment. It is a litmus test of the processes we have and the attitudes and perceptions
we all hold about our organization; highlighting our strengths as well as our
opportunities.

MODEL

While exploring the organization's Cultural Enablers, we are searching for leadership
with humility, and respect for every individual; while also ensuring a safe environment,
for the development, empowerment and involvement of everyone.

The second dimension, Continuous Process Improvement, focuses on the process,


assuring quality and seeking perfection; along with embracing scientific thinking.
Through this we want to both stabilize and standardize these processes, identify and
eliminate waste and integrate improvement.

When we think of Enterprise Alignment, we want to think systematically and create


constancy of purpose. Some of the supporting concepts include seeing reality, focusing
on the long-term, aligning systems and strategy and standardizing daily management.

Finally the last dimension, Results, includes creating value for the customer, measuring
what matters, aligning behaviors with performance and identifying cause-and-effect
relationships.

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